Sail Date: April 2019
We had previously cruised with Explorer several times and hoped it would still be good. Unfortunately due to the high decibel noise of the (background) music at the venues daytime and evenings while waiting for a game show or trivia to ... Read More
We had previously cruised with Explorer several times and hoped it would still be good. Unfortunately due to the high decibel noise of the (background) music at the venues daytime and evenings while waiting for a game show or trivia to commence the sound was painful. This also continued at the same level for the singers and dancers shows Several people were unhappy and I spoke to the Cruise Director about it but was ignored. I also asked the sound engineer to turn it down a little and he said his instructions were to be loud as it encouraged people to join in. Unfortunately it just meant that after 10 minutes with my fingers in my ears I could not take any more and had to leave One Theatre show was actually offensive and I do not know how anyone can think that the background of a dirty padded cell with a bed and a woman tied to it being interfered with by several 'doctors' is at all funny Avoid the slumber show it stinks Other shows I had seen previously which was lucky as I could not take the much higher decibel level this cruise The cabin staff were great even when one was off ill the other did an excellent job. Tendering was hit and miss calling us down to join the queue when there was no tender there or in site meant we were an hour standing on the stairs instead of waiting in the lounges Dining was 'different' We always use the dining rooms but twice had to leave as there was nothing on the menu which we could eat and had a good meal in the pantry. The menu shows strange mixes of ingredients so instead of a fish or meat dish you would find evidence of the other item mixed in Unfortunately the one evening we both had the roast lamb it was awful, strings of grissle and fat and no meat whatsoever. Sadly after 8 or 9 cruises with P&O Australia I do not think I can risk my hearing again and will continue with the other companies instead Read Less
Sail Date: April 2019
The balcony room was quite spacious and in a great location. The evening shows were outstanding, the group put lots of energy in their show and costumes, the variety was great too. This cruise could have been very nice experience, however, ... Read More
The balcony room was quite spacious and in a great location. The evening shows were outstanding, the group put lots of energy in their show and costumes, the variety was great too. This cruise could have been very nice experience, however, the way information sessions were organised, it was very clear that fitness and spa team are trying to sell you anything and everything. The sessions were not quite informative and sometimes had very conflicting information. I'm not sure why you need to sell shoe inserts and detox pills on the cruises, it is just disgusting. most fitness classes were offered at the additional cost. I think spa should be relaxation space and not pushy sales space. The reception service was rude and not helpful, all 3 attempts to get any information about tours, shuttles, etc. was a waste of time, the staff has to be trained well to communicate to guests, this ruins the experience overall. Read Less
2 Helpful Votes
Sail Date: April 2019
Exceeded expections: The choice of restaurants, quality of food and service was outstanding. The entertainment, shows and bands were exceptional - thoroughly enjoyable. The staff were wonderful, particularly our cabin stewards. ... Read More
Exceeded expections: The choice of restaurants, quality of food and service was outstanding. The entertainment, shows and bands were exceptional - thoroughly enjoyable. The staff were wonderful, particularly our cabin stewards. The ship has been updated and decor is very tasteful. The fitness centre was well equipped with a great outlook The spa was excellent The shore excursions were extremely well organised with very little waiting time for the tenders One third of our time was absolutely terrible - sleeping! The Queen/Double bed, unlike the fabulous Princess Cruise Line mattresses, were two ancient, rock hard, collapsed 'canoes' shoved together with a ridge down the middle. By day 3 I had severe pain down my leg and spent the rest of the cruise sleeping across the bottom of the two beds as it as the only part that had any support at all. Absolutely disgusted with the bed and will never ever travel on P&O again. Read Less
1 Helpful Vote
Sail Date: April 2019
Have cruised before on Pacific Dawn and Pacific Aria and wasn’t disappointed So disappointed this time around Meals average No dress code in Restaurants and children in adults only area Great Gatsby party was such a let ... Read More
Have cruised before on Pacific Dawn and Pacific Aria and wasn’t disappointed So disappointed this time around Meals average No dress code in Restaurants and children in adults only area Great Gatsby party was such a let down people dressed up waiting for the party to start just hanging around stairs etc The band played wrong era music rock and Beatles Then when they did the Charleston it was by record Back to school was fun Shows were hit and miss Cabins are ok plenty of space balcony was big enough for two but needs the refurbishment Two many costly extras that are free on other cruise line Edge a waste of money and Soda drinks packages use cans to fill the glass which was often warm or flat Our cruise was a great price so I wasn’t expecting too much but unfortunately I was disappointed with the food choices in the restaurants and didn’t match was on the menu to on the plate Read Less
3 Helpful Votes
Sail Date: March 2019
We picked this for a cheapie weekend away, and to check out Pacific Explorer having traveled on Carnival Spirit twice for a total of 17 nights and RCI Voyager OTS for 9 nights. We have always had balconies and will continue to book them ... Read More
We picked this for a cheapie weekend away, and to check out Pacific Explorer having traveled on Carnival Spirit twice for a total of 17 nights and RCI Voyager OTS for 9 nights. We have always had balconies and will continue to book them for longer cruises but as this was a shortie we decided to check out an ocean view stateroom instead. Lots of groups on board celebrating milestone birthdays, bucks, hens etc. Not many children evident, possibly due to being a 3 nighter. This was a Comedy Cruise, however we found most of the comedy to be pretty disappointing. Just the luck fo the draw on this I would say. Embarkation took about 25 minutes, no complaints. However, White Bay v.s Circular Quay is really a pain, particularly on the return as we were heading straight to work. Sailing away under the Harbour Bridge however is fantastic. Muster held indoors and seemed pretty well done. Indoors means you are more comfortable, can hear and so are more likely to pay attention. Our room # 8234 had a lovely big picture window but was certainly smaller than any we have previously been in and the bathroom is tiny. Both my husband and I commented that we would struggle with this on a longer cruise. We may have felt a little less confined if we had a balcony. It was adequate for a short cruise, and our attendants were lovely and did a great job of waving their magic wand over the room twice a day. Wish I could bring them home with me. The internal areas on this ship are lovely, certainly nicer than Spirit and perhaps even nicer than Voyager. I love how the evening party events are in the atrium and seem to draw you in from anywhere. Entertainment vibe was very good all over the ship. I feel P&O do this very well and seem to "get" Australians. Lots of lovely bay window nooks around the ship to curl up in for a chat or a read or just to people watch. These were a lovely find. External: pool deck fine, love the artificial grass on a lot of the outdoor areas, seems to make it less slippery. The adults' area at the back did not really appeal to us, it does not help that a smoking section is on the port side of The Oasis at the rear. We just could not really warm to it, but perhaps are biased after loving Serenity on the Spirit. The front adult area is lovely, with pretty lounges, but no permanent bar there and mostly unusable for the short time we were on due to the fact that it was usually too windy. (expected on moving ships at the front). Food: Pantry was OK, and I do like the fact that most of the food is served to you and not handled and coughed all over by everyone. I would rate it as 2.5 stars overall. I love the idea of three different styles of venue so that you feel that you are dining in a different restaurant each evening. I also liked the smaller more intimate feeling of them. Husband, however, felt that he prefers the larger MDRs on other ships. The fact that you have to line up and book on the first day however in order to get a table is a pain in the butt and for the life of me, I cannot work out how they cannot have a better system like other lines seem to manage. Big downside. Food was generally OK - good in the restaurants, in fact overall I thought the MDR was more consistently OK than the last time we were on the Spirit. Over the 3 days we had all dinners in one of them, 2 breakfasts and one lunch. All quite enjoyable. Drinks: Corona $AU8, cocktails about $AU12. Gym: very small. Lots of opportunities to pay extra for the usual things, including food, however we did not feel the need to spend extra on a 3 night cruise. Staff all very friendly and Explorer is a nice pick for a short trip getting away from it all. Would consider again. Read Less
4 Helpful Votes
Sail Date: February 2019
I have not previously done a short cruise so when the price and timing worked in with our life we booked around 5 weeks from sailing in a twin berth ocean view level 8 right near the back. Embarkation Not sure why but they started a ... Read More
I have not previously done a short cruise so when the price and timing worked in with our life we booked around 5 weeks from sailing in a twin berth ocean view level 8 right near the back. Embarkation Not sure why but they started a bit late but it was quite smooth once it got going, before getting on I had a good look at where our cabin was (we only found out days before) so when I got on I was able to make my way directly to our room which was ready, by chance we saw our bags on the way so grabbed them as well on the way to the room. The Cabin The rooms on Explorer are not huge but for 2 it was adequate and comfortable, the windows on level 8 outside (where the life boats are not) are huge and offer a great view out and somewhere to sit to admire the view. The bed was comfortable, the AC and fridge worked as did all of the things that are supposed to work but the shower was locked at a just warm temperature that I would have liked to be hotter Food An important feature of cruising to many and if its the most important thing to you P&O is not your cruise line, 3 night cruise allowed us a night in each free restaurant and no need for the pantry, no meals were great but all OK Entertainment Really good, there were 4 comedians on board who did a range of shows which I really enjoyed, the only criticism would be the venue for the late comedy shows was too small and even half an hour early there wasn't many seats. One of the PG shows was a mime act which was also great. besides the comedy they also put on a "rock of the ages" show which was 45 minutes of non stop entertainment and a fantastic show. Service Our room steward asked us early how often we wanted our room cleaned which I found unusual, normally its daily with a nightly turn down but for our first 2 days we were happy to go along with not being disturbed by it only having the towels changed over, the last day he cleaned up for us doing a really good job of it and he did the turn down, I kind of feel he was a bit lazy with us but at the same time I didn't mind it and to be fair if there was anything we wanted he provided without hesitation so I am actually going to say that was a good thing as much as I am sure plenty of others would not have been so happy with it. Other service throughout the cruise didn't stand out either way for the most part, the future cruise lady was really helpful and went out of her way to help us, dining staff were efficient, friendly and accommodating with the more senior staff doing the rounds to make sure we were happy at most meals. The ship I often read reviews where it seems some people have a terrible experience because of things like "they allowed somebody in the dining room wearing a T shirt" or "the ship needs repair" or "I noticed a rust mark" or my favourite, "the chairs look old", if this is you spend twice as much for a newer ship on another line because it is a 20 (plus) year old ship and it does show signs of its age but for me that does not detract from how much enjoyment I can get from it, in fact some of my more memorable cruises have been on ships not long before they are retired from the fleet, Pacific Sun, Celebrity Century and the Pearl. Value Everywhere you go there seems to be something to spend more money on, while giving me a free short massage as I was walking through they tried to sell me a hair cut and shave for around $120 which I found outrageous and every meal seems to have "indulgent" items to spend more on. The free food venues close at 9 so if you want something to eat after that you are paying for it but with a little will power its easy enough to say no to the extra items. With the above in mind however it was a good value cruise, P&O bank on you spending more money during your cruise to make up for the cheap fare and while I do spend some money whether it be a beer with a meal or buy something from the shop it still ended up cheap for me and certainly my on-board spend was no more than it would have been with any of the more expensive lines The drinks package Being a 3 day cruise you cant have the alcohol packages (not that I do normally) but they still offer the 2 non alcoholic packages, $7.50 per day for soft drink only or $19 a day (if pre booked otherwise its $25 on board) for mocktails, coffees, juices, water hot chocolate, iced chocolates or soft drink. My wife paid the $19 per day before we left and probably got the value from it whereas I drank water and free tea from the buffet and had 2 or 3 bears a day for around the same amount of money which worked out better for me (and probably healthier as I didn't drink more than I needed trying to get my money worth) To sum it up I have now been on 9 cruises in 7 years with 4 different cruise lines on 7 different ships, mostly P&O and I am yet to have a cruise that I didn't enjoy, your more upmarket cruise lines are better for a lot of reasons and deserve a loyal following but for me I love cruising so much I prefer quantity to quality (most of the time), this doesn't mean I wont spend more to go on the other lines but I do spend a lot of time looking for the good deals which do come up if you are prepared to be flexible, my problem is that when I am looking I normally find much better value deals with P&O that I cant resist :) Read Less
8 Helpful Votes
Sail Date: January 2019
We travelled on a 4 night cruise on Pacific Explorer to Moreton Island and had a great time. The public areas on the ship have all been refurbished very nicely with modern touches. The cabin was more dated but still had plenty of room ... Read More
We travelled on a 4 night cruise on Pacific Explorer to Moreton Island and had a great time. The public areas on the ship have all been refurbished very nicely with modern touches. The cabin was more dated but still had plenty of room and was very clean. All of the staff were friendly and accomodating. Food overall was very good. We ate most meals in the Waterfront Restaurant and the food was of a high quality. 400 Gradi was also very good and the cafe and Ocean Bar were good for relaxing. The buffet was fine for casual eating although was always very busy. Kids club staff were great and my daughter enjoyed the activities. As she was under five I was given a pager so staff could contact me on at anytime which was a nice touch. My daughter also enjoyed the waterpark as the pools were too deep for small children. Themed nights were fun and we enjoyed making Gatsby headbands for the party. Although purchasing the photos on board is quite expensive, we enjoyed getting all of our photos taken at different backdrops and looking through them later. Overall, we had a really good time and I'd travel on the Pacific Explorer again. Read Less
3 Helpful Votes
Sail Date: January 2019
After reading the previous reviews of the Pacific Explorer, I embarked on this cruise with a level of trepidation. My fears were unfounded - what we experienced were highly motivated and friendly staff, a small balcony cabin that was ... Read More
After reading the previous reviews of the Pacific Explorer, I embarked on this cruise with a level of trepidation. My fears were unfounded - what we experienced were highly motivated and friendly staff, a small balcony cabin that was perfectly adequate for a short cruise and great entertainment. Food quality was inconsistent - there were some standouts and some pretty average dishes - in our experience, the staff were more than happy for a meal to be sent back and swapped for something else and for multiple courses to be ordered. Nothing was too much trouble. We found the Waterfront and Angelo's to be the pick of the restaurants but Dragon Lady was ok too with some interesting dishes - my advice would be to try all three early. Menu in the Waterfront changed daily and half way thru for the other two. The speciality restaurants did book out on the first day so my advice would be to book for the entire cruise - you can always cancel or change a time later. This was a school holiday cruise but children numbers were booked and youth security was always on hand to deal with any unruly children. All in all high recommended given the price point - yes you have to pay for some extras but prices are modest and the fare is cheap to start with compared with the other lines. We had the drinks package - it is ok value especially if you get it on sale but found we didn't drink that much after the first few days. My only serious criticism is the lack in variety in on-board activities - lots of trivia and late night karoke but not much else. Read Less
1 Helpful Vote
Sail Date: January 2019
We thought this cruise was great, relaxing, comfortable, affordable and we enjoyed it so very much. Only downfall was jewellery policy on the water slides. Our theme parks here in Oz do not have that policy so I enjoy the water slides. ... Read More
We thought this cruise was great, relaxing, comfortable, affordable and we enjoyed it so very much. Only downfall was jewellery policy on the water slides. Our theme parks here in Oz do not have that policy so I enjoy the water slides. Body jewellery is an upcoming thing and not everyone can take them out, so I think this policy needs reviewing. Staff were awesome and Bingo/trivia was a blast, so much fun and laughter. Theme night Gatsby was awesome. All in all fantastic.Crew were very friendly, helpful and our room was always clean. We did alot of relaxing on the deck under the shade, and the onshore tours were great. We winged it with all onshore stuff but it was great as we got to take a Buggy out in Noumea. This was an adventure driving on the opposite side of the road to Australia took a little getting used to for my hubby. Isle of pines is definately a place to go back too. Read Less
2 Helpful Votes
Sail Date: January 2019
We loved our 8 nights cruise on P&O Pacific Explorer! I thought it will be very basic cruise but all my expectations were exceeded by far! Selection of meals and restaurants was very good, quality of food was good, delicious and ... Read More
We loved our 8 nights cruise on P&O Pacific Explorer! I thought it will be very basic cruise but all my expectations were exceeded by far! Selection of meals and restaurants was very good, quality of food was good, delicious and mostly healthy meals (in comparison to some other cruises where free junk food was so bad and in large quantities). Italian restaurant Angelou’s and Graddi 400 Pizza restaurant were fantastic! Loved quality Italian wines too. Pantry the buffet style dining was very good too, with many healthy and fresh cooking! Beautiful interior of the ship, immaculate spaces, cabins were a bit small but we spent lot of time going around.... Entertainment was fantastic too! For example, Blanco and Gatsby dress up parties, Titanic show, Misbehave show and much much more. The crew did an amazing job, well organised cruise and we all felt very comfortable and looked after. Thank you so much P&O Pacific Explorer! 17/01/2019 A family with kids and grandparents from Sydney. Read Less
Pacific Explorer Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 3.5 0.0
Family 4.0 0.0
Shore Excursion 3.5 0.0
Enrichment 3.0 0.0
Service 4.5 0.0
Value For Money 4.0 0.0

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