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9 Helpful Votes
Sail Date: March 2016
The good things about this ship: Room is of good size with plenty of sorage space. We were lucky to choose a balcony at the very back of the ship with enough space for a table, 3 sitting chairs and two lounge chairs. The Chops Grill ... Read More
The good things about this ship: Room is of good size with plenty of sorage space. We were lucky to choose a balcony at the very back of the ship with enough space for a table, 3 sitting chairs and two lounge chairs. The Chops Grill on this ship was my best dining venue on all my cruiselines and I've taken mostly more upscale than This one. Should I end up on another RCCL voyage And it's at par to this one I will spend most of my meals there. Excursions (Persian Golf cruise) were great and affordable. The ship is retiring in a few weeks! And now for the not so good news. Oftentimes we could smell the sewage on most of the starboard side of the ship. Fortunately our area was spared, but for most people it definitely was a nuisance. Our toilet system broke down on every single day, although we never used anything but tissue paper as what was asked. They came twice in the week to the entire mechanism but it work for maybe an hour ans would break up again. We ended up using the public toilets most of the time. Aside from Chops Grill, food is very dissapointing, but then, I am accustomed to better cruiselines. Level of service in restaurants vary a lot, this is especially true in the Windjammer Cafe where you do not have an assigned waiter. This is the first time in all my cruises that I was not able to get a table for 2. Those are very rare so don't even hope for it. Read Less
2 Helpful Votes
Sail Date: February 2016
We were cruising as a family with young kids. We were expecting sun, good food, relaxing time at the pool and of course some new cities to see. This time we almost got all that we wanted -that isn't so great as NCL, with as old ship, ... Read More
We were cruising as a family with young kids. We were expecting sun, good food, relaxing time at the pool and of course some new cities to see. This time we almost got all that we wanted -that isn't so great as NCL, with as old ship, managed to provide us earlier everything expected, and even more! Main feeling we got, was that for some reason, organization lacks communication; there was lot's of hassle with beverage packages, stateroom and dining arrangements – too often the answer was that ask somewhere else. There were still few bright stars who made our day several times, thanks to them! Food was pretty average, based on earlier experience we were expecting more. Meat dishes weren't so amazing, bread selection was narrow and fruit offering was always pretty much the same. Windjammer as an environment was rather stressful: it was too full or closing or partly closed with fences. We would have also appreciated more flexibility with dining hours; now it was impossible for example to have a proper early dinner with the kids. Select beverage package was also causing lot's of questions; for example one day sparkling wine wasn't included and next day it was, one day it was also charged as prosecco without notice. Shows and entertainment were mediocre. Some of the dancers were good, some weren't. We felt that content was bit too much targeted to older and British audience; Beatles, quizzes about kings of the UK, old movies etc. Kids activities however were awesome and basically that was the most important one for us! We booked one shore excursion which was arranged by Arabian adventures and that one was great! Otherwise we went to see ports on our own and had really nice days. During the last night there was one final letdown; we went bed early to get a good sleep before the flight. Around 3AM they however started to roll big and heavy metallic luggage containers out from the ship with huge bangs. The noise was insane and it lasted for rather long time. Our cruise wasn't too bad. If it would have been the first one, we maybe could have been even happier. But as NCL set the record so high earlier, we were expecting more. Read Less
Sail Date: February 2016
We booked with Virgin, so two nights in a hotel The Hilton Ras Al Kahimah which was a great way to start a holiday. On arrival at the port terminal we were greeted by long queues, in fact we queued for an hour and a half, not a good ... Read More
We booked with Virgin, so two nights in a hotel The Hilton Ras Al Kahimah which was a great way to start a holiday. On arrival at the port terminal we were greeted by long queues, in fact we queued for an hour and a half, not a good start. However once aboard we found our cabin reasonably spacious, okay it was a bit larger than expected but not at all bad size wise and very clean with plenty of wardrobe and drawer space. So off to the bar for a drink, thank goodness we were offered a drinks package with our "state room". The bar prices were a bit steep and most people took a drinks package once they saw the prices of the drinks. The first nights dining service was okay with it seems everybody finding there feet. After a couple of nights we found one particular table with exceptional waiting staff and kept that for the remainder of the cruise. The trips, the trips were let us say pricey and because of the ports of call it became obvious that without going on them you were a bit stuck, although to be fair Muscat was walkable and Abu Dhabi and Dubai you could get taxis, but to get into places like the Burj Khalifa you had to have a booking and this only came with an organised tour. Wi-Fi was expensive and I believe Royal Caribbean missed a trick here as free Wi-Fi would have given them free publicity via social media, then again maybe that's why the make it expensive. The pick up from the ship was a bit chaotic to say the least but that was down to Virgin as no time was given for our pick up and the coach driver did not make himself obvious once we left the departure hall, in fact a few people did finish up on the wrong coach and at the wrong terminal once they reached the airport. We enjoyed the cruise although we have been on better, but sometimes you just have to make the best of things. So to finish off, staff great, fellow guests, mostly great, food good maybe not great, the ship a little tired but as it's been sold to Thomson I suppose that's to be expected. Read Less
Sail Date: February 2016
First cruise with Royal Caribbean and on this experience not keen to return. Embarcation was ok for us as we were early though it took some time for luggage to arrive The ship is a good size but we had plumbing problems in our shower ... Read More
First cruise with Royal Caribbean and on this experience not keen to return. Embarcation was ok for us as we were early though it took some time for luggage to arrive The ship is a good size but we had plumbing problems in our shower and found our cabin]which had a balcony to be very basic in its furnishing and tight in space. Assumed that since it has been sold there has been little outlay in replacing curtaining etc. but the problems in the Windjammer at breakfast and lunch must have other reasons. There seemed to be a strange lack of consistency in the layout of the food at breakfast and it was difficult to find things like honey and some cereals. Lunch time could be really busy and the constant messages over the tannoy telling people to move from the table when finished made for a less than relaxing experience. Dinner in the main restaurant was ok but nothing stood out. The starter portions when prawns or other seafood were very small and the desserts were average. Service was fine and there was a constant flow of staff clearing up but at the self service meals the layout seemed to cause chaos with too many people milling about trying to find what they were looking for The evening shows were again mixed with nothing exceptional. There was an aerial show in the atrium which was better on one occasion than the other when there seemed to be technical problems. Most of our excursions were either included in our package or booked ourselves and we were happy with most aspects. The ship organised tour in Muscat was good. Not nearly, as good as Princess in terms of entertainment or food. Read Less
Sail Date: February 2016
Having completed this itinerary two years ago on the Serenade of the Seas, I had high expectations of this reprise, and headed a small travel group of 10. Overall, the group had a good time, but Splendour cannot be fully credited for this ... Read More
Having completed this itinerary two years ago on the Serenade of the Seas, I had high expectations of this reprise, and headed a small travel group of 10. Overall, the group had a good time, but Splendour cannot be fully credited for this outcome. The Good Embarkation: Check-in at 11:30am was quick, smooth, and well-organized. Having read all the materials,we were prepared to surrender our passports, and were thrilled with our Omani visa stamps when we got them back at the conclusion of the cruise. Staff: Our group was serviced by 3 Cabin Stewards, all of whom turned in at least an acceptable performance. Some of us had friendlier stewards or ones whose towel animals were more creative. Guest Services staff were FABULOUS. Each time I visited, I was assisted, promptly, efficiently, and received promised follow-up. Best of all, our waiter at dinner was far and away the best I've encountered. His razor-sharp wit, quick thinking and spot-on recommendations were a hit with the group. Food: The food in the Windjammer Cafe was actually pretty good. There were flavors for all palates and at breakfast, if one wished to wait in the queue, options for freshly cooked eggs/meats. I found meals in the King & I Dining hall to be unfailingly delicious and well-presented. Wifi: Value is a personal thing. I MUST be connected, so having an option for unlimited wifi, however pricey - was wonderful. I purchased that package, and connected consistently and seamlessly the entire time. I was able to text and make "phone calls" back home using Facebook messenger. The Bad Cabin: I selected a Junior Suite and for some reason expected more from the balcony. The barren balcony area had only two uncomfy mesh chairs and a table - no lounger. Guess I must have chosen the wrong side of the ship, because we never faced any port at which we docked. The bed was terribly uncomfortable and made my back ache the entire trip. It kept moving away from the wall, so I rolled off one night -- and discovered some sort of old bedding wadded in plastic underneath. The bathroom was adequate, but for about 24 hours, the water ran brown, then yellow, making it a scary proposition to shower or brush teeth -- despite the ship's assurance that the "problem had been fixed." (The suite had tons of storage space, however). Entertainment: I thought perhaps it was just me - but on recap, not a single one of us enjoyed the entertainment in the main theater. It was really, really, BAD. The acrobats performed on a single prop for far too long, the comic/magician was neither comic, nor magic, and that ship's production shows were mediocre at best - suffering more from poor arrangements as opposed to lack of talent. Sans the main entertainment or ballroom dancing in the centrum, there wasn't really much to do -- at least for our group of 30 - 50 somethings. Excursions: I have to agree these were overpriced. I used independent tour operators for our group. Highly recommend Oceanair Travel in Abu Dhabi/Dubai and Musendam Tours in Muscat/Khasab. We combined a city tour and dhow cruise in Khasab, paying about 50% of the Splendour's asking price and had, perhaps, the most memorable excursion of the entire trip. We went inland and saw prehistoric rock carvings, caves, visited Khasab castle/fort and a small shopping area. We spent an absolutely decadent afternoon on a dhow, drinking tea, eating fruit and being served a delicious lunch, after which we saw dolphins and swam with some of the local fish in the clear waters near Telegraph Island. I did pay for Splendour's "Panoramic Muscat by Night" tour. It was not as exciting as I recalled from my first trip. I also bought the ship's hop on/hop off bus in Abu Dhabi. The bus takes so long (2.5 hours) to complete its route, and repeats so infrequently (1x each 1/2 hour or hour depending on line), that there's really not sufficient time to hop off more than once, to tour the Mosque. All in all, our group enjoyed the cruise, but travelers complained of the lack of engaging activities onboard ship, the price and quantity of add-ons, and maintenance issues (the brown water and a gas odor that nauseated a few people). Read Less
Sail Date: January 2016
This was our seventh cruise, second with RCI. We had done this cruise before, but on Brilliance of the Seas. We booked everything through a cruise agent and was very happy. We departed from Birmingham on an Emirates flight EK38 on ... Read More
This was our seventh cruise, second with RCI. We had done this cruise before, but on Brilliance of the Seas. We booked everything through a cruise agent and was very happy. We departed from Birmingham on an Emirates flight EK38 on the Sunday evening at 20.25. Be aware as last time we experienced poor service from cabin crew. It almost seems like they cannot be bothered on this flight. As last time, we were served only one meal. In addition we were parched by the time we arrived at Dubai airport, once again due to the fact we were given very little in the way of free water or juices on the flight. Once again the cabin crew seemed to want to get the meal out of the way so they could have a decent rest before we arrived into Dubai. This was exactly the same as last time. The meal was only luke warm, like it hadn't been in the oven long enough. It seemed like everything was far too much trouble for them. We got to Dubai airport and didn't miss the transfers arranged by RCI. Last time we were escorted to a hotel for breakfast and had to go through the process of passports, cruise cards etc there which was a real pain considering we were tired. The only advantage was we were served water and fresh orange juice which we terribly needed. This time however, we had a private car arranged and it was so welcome. There was guy with a placard who escorted us straight to a car, loaded our luggage and took us to the port. Our bags were taken from us immediately by RCI crew and we waited in the lounge. We had priority boarding passes and there was no queing as we were one of the first there. We were first on the ship and used our cards immediately to upgrade to the Premium Package for drinks as we mainly drink spirits. This was $105 each for the week, which we thought was well worth it. Cabins were not available until 13.00 hours, but we had a change of clothes, previously packed in hand luggage so made ourselves comfortable until this time. However, we were incredibly tired. Our cabin was on deck 6 - 6022. It was the first time we had a balcony cabin. We didn't realise but these balconies had been added on a couple of years ago. It was ok though, there was somewhere to sit. We had requested double bed configuration. There was a dressing table with three small draws, but no other draws so we used the floor of the wardrobe. We took our own travel kettle and tea, coffee, sugar etc. There was no fridge. Apparently there were facilities and a fridge on higher up balcony cabins. There was a flat screen tv but the channel choice was pretty rubbish. Bathroom was usual cruise ship size. No toiletries provided apart from some shampoo, usually this is shower gel, which we did not bring with us so abit strange. As usual cabin steward very efficient, but he did get on my nerves alittle, keep knocking the door at night to see if we had gone out. We chose MY Time dining but was able to book for 9pm most evenings in advance and ask for a table for two. Sail Away party was a complete joke. Afew of the crew dancing around to awful music. No hooters sounding party atmosphere or anything. We have had fantastic ones on Thomson and Ocean Village in the past. This was a complete disappointment. Breakfast Mainly horrible. We mainly ate in the Windjammer. Absolute beglum. Like a cattle market, plastic plates. Bacon like scratchings it was done that much and sausage not always cooked right the way through. HP sauce scant. Coffee awful. Lunch Didn't always eat lunch but when we did mainly in the Windjammer again, although I did miss the ability to dine outside which we have experienced on lots of other ships. Dinner Taken every night in the King and I and I have to say this was fantastic. Our waiters, Favron and Sunny were brilliant. Nothing was too much trouble. They were attentive and hard working and all out to make sure we had an enjoyable experience. It was my birthday on the Saturday night and they were lovely. Excursions Didn't do any arranged ones. As we had been before we didn't get off first day as we wanted to relax after the exhausting day on Monday. Didn't seem like a lot to do in Khasab anyway. We were then in Muscat for two days and we decided day one should be spent on ship again and we could go out on day two. Once again great weather, as experienced last time. We walked around the souck but bothered by people all the time and no toilet facilities anywhere. Not great when you take a water tablet and have IBS!!!! When we did find one, there was only one working and it was absolutely disgusting. Abu Dhabi/Dubai - we once again bought Big Bus tickets for the two days, Abu Dhabi and Dubai, but be aware if you bought in Dubai some of the advertised "free" attractions in Dubai were not included. This included Atlantis. Disappointing and not advised of this before purchase. However we did the beach tour in Dubai and the hotel drop after Burj was fantastic. Proper Arabian village type with water all around it. We took the hotels boat tour around it and if we go to Dubai again we will most certainly stay here. It was apparently a highlight of the tour. We also went to Dubai Mall, not so much for shopping but just a nose around at how big it is and we had something to eat here. Dubai is certainly full of rich folk. We had problems with our toilet in the cabin. For the last three to four days there was a problem with it not flushing. Each time we called reception they asked for maintenance to attend. Each time it was fixed when tried again same thing happened. No suction, just filled up with water. This was most annoying and I understand I am promised some discount off my next cruise with them. One week on and Im still awaiting the promised email. However, they did give us two days free internet access which is usually $20 per day per device. We also had late checkout which allowed us to stay on the ship till around quarter past eleven. Our private car was collecting us at 11.30. Of course you could stay later, but couldn't use cruise cards after 09.00 hrs. This was something we hadn't expected as even with Thomson you can use them right up until you disembark. Photographers were a pain in the neck. I didn't mind photo on embarkation or Formal Night but they came every night and even on sea days taking photos of folk in their costumes! who wants a shot of that. Drinks package was good. Husband drank Johnny Walker Black Label and I drank Bombay Saphhire. We also had cocktails. However, we did both have jippy tummies and my Husband suspected it was all the ice in the cocktails. Toilets on the decks were abit strange being located one below and one above the main deck 4. In addition I have never been on a ship where there are no toilets by the pool. Consequently if you are in your costume you have to cover up to go indoors to use one of the three toilets. These were also used for the Windjammer so you can imagine how busy they were. Smoking was Starboard side, deck 4 9 and 10. We were told the entertainment was rubbish. We did expect to see some shows but didn't see one. We were told by people who went to some performances it was crew doing most of it and there did not appear to be any outside entertainers on board. We have had better on Thomson. The shops were not great. If you wanted a decent coffee it came at $11 for two lattes. This included 15% gratuity which i thought was abit of a cheek to add on without first telling you they added. There were only a few seats, about 8 to sit and have a nice coffee. We did it once but didn't bother again. Sea day - the usual people who have no where to sit apart from indoors. Every cruise ship I have been on has this problem with sunbeds and unless you are up early you are sure you will not get one for the whole day. Fortunately we had only one sea day. Disembarkation was great because we were not part of the RCI arranged cattle market transportation. We had our own driver again, lovely Audi car, complementary water and swift drop off at Dubai Airport. Here though we had to go to immigration to have our passport stamped and despite RCI having our passports for nearly a whole week, they failed to stamp the passport for leaving Dubai. All in all it was an ok holiday. We knew what to expect but would we do this one again - possibly not. The ship is going to Thomson in April and it will suit them down to ground. The ship itself is lovely. Read Less
Sail Date: January 2016
This just about scrapes an average but is more like a 2.5 star out of 5 as there is a big difference between poor & average. Boarding was very quick & straightforward which is not always the case when you start your holiday. ... Read More
This just about scrapes an average but is more like a 2.5 star out of 5 as there is a big difference between poor & average. Boarding was very quick & straightforward which is not always the case when you start your holiday. The ship is in my option looking a bit tired & jaded, the staff are very attentive & the food in the windjammer is very good as it always is on Royal Caribbean ships, staff are very friendly & attentive, but melamine plates past their sell by dates in the windjammer is a real no no in my book & all the cups for tea & coffee are in the main badly stained. The dining room itself did have atmosphere & the food was ok but food was rarely hot but that is something you often get in a busy main dining room, the staff here were excellent & very attentive The tables are constantly wiped but in the windjammer & solarium areas as well as poolside they are very tacky as in sticky & getting it re- wiped seems to make little difference, this also applies to many of the chairs round the tables & this was the view among many passengers that the whole ship needs a proper deep clean, something that will probably only happen when it gets a new owner. The ship certainly looks better from the outside than the inside, first time I have gone on a ship where no toiletries are provided in the cabin. The cabin itself was basic but clean & acceptable, people did enjoy themselves & many areas were still busy after midnight, problem is there is not too much of a choice of ship if you wish to do a Dubai cruise & they say you do get what you pay for. The first part of the holiday was a three night stay in a top hotel & from all accounts everyone was highly impressed by this part of the holiday which in a way highlights the misgivings of the cruise, but it does seem people are accepting that the cruise is " average " but they have paid a price that goes with that valuation I suspect the three nights in the five star Sheraton Grand would normally be the price I paid for the ten day holiday, if you don't expect a five star cruise then you probably wont walk away too disappointed. The excursion in Abu Dhabi was the highlight of the cruise for me, went to the Emirates Palace hotel for High tea, this amazing hotel is jaw dropping in every way & nothing I could say about it would be enough to do it justice. Be aware that the desert safari in Dubai literally has its ups & downs, your not exactly told how extreme the ride over the dunes is, if you like roller coasters you will love it if you don't then its definitely not for you, there is a lovely meal at the end of it in the desert if your stomach is still in a position to take it. Read Less
2 Helpful Votes
Sail Date: December 2015
This review is only about the ship as that is all we booked, love going away over the new year to a warmer climate so this cruise seemed ideal. We arrived at the cruise terminal along with a lot of fellow cruisers, check in was smooth ... Read More
This review is only about the ship as that is all we booked, love going away over the new year to a warmer climate so this cruise seemed ideal. We arrived at the cruise terminal along with a lot of fellow cruisers, check in was smooth but we were told to wait until the ship was ready for us (cabins need cleaning). There's not an awful lot at the cruise terminal so sat around waiting at least an hour then along came a member of staff with a megaphone, couldn't hear clearly what she said but caught we could board. We went straight to our cabin, which was ready (had not been told we could not) popped our bags in and went to go for lunch in the buffet restaurant, we were met by a cabin steward who rather rudely asked what we were doing and said we should not be here and showed us out of the corridor. Lunch was good, plenty choices and we had a wee wander around to get our bearings and then headed to our cabin. The cabin was average size for an outside on deck 3 forward, first time we had the bed at the window, which I quite liked. Lifeboat drill went quite smoothly then we were free to enjoy our cruise. As time went on we notice we always seemed to have a problem catching the waiters eye to get a drink order (was this because we had a drinks package) at least in the buffet restaurant anyway which was where we chose to eat all the time. The New Year celebrations were good, although it was the first time we had to buy our own drink to toast in the new year but did find they seemed to be short staffed, are they running the ship down before passing to Thomson, surely not as that would not be good customer satisfaction. Most of our fellow passengers we spoke to who had cruised with RCCI before said we had chosen the oldest ship of the fleet for our first cruise with them, but surely that should not matter. There just didn't seem to be the same welcome atmosphere you normally get all through your cruise. When it came to the end of the cruise we had to have our cases outside by a set time as usual, but we were running a little late, got cases outside our cabin only to find they were still there the next day - never had that before. So we had to take our own luggage off the ship and no one offered to help, that made us feel that we were just forgotten about and they were too busy getting ready for the next lot, never felt like that so much before, have noticed that the ships that are America run do seem to like you off the ship asap. Has it put us off cruising with RCCI, no - if the iterary is right we don't mind who it is with. Read Less
1 Helpful Vote
Sail Date: December 2015
Dubai Airport , 300 passengers going through passport control in lines was slow mainly due to the fact staff leaving their booths for a walk about . A private taxi collected us from Dubai Airport and transported us to Dubai cruise ... Read More
Dubai Airport , 300 passengers going through passport control in lines was slow mainly due to the fact staff leaving their booths for a walk about . A private taxi collected us from Dubai Airport and transported us to Dubai cruise terminal ( have proof of your booking handy to get through port security gate) at terminal building met by porters who are eager to take your luggage inside for expected payment ,after a couple of hours were were eventually processed (even though we had completed our administration on line) boarded the ship, pay particular attention to the Deck number of your stateroom ,your sea pass card has only the last 3 digit on it. We were on any time dinning visited the King & I restaurant once , the waiter and his assistant both introduced themselves as it was our first night we enjoyed the meal, we took all our meals in the Windjammer self service restaurant ,breakfast you could order omelets or fried eggs,lunch/dinner was varied 3-4 hot soups in various colours ? Salads cheeses soft tomatoes and a carvery, as week progressed seemed to be lots of mixtures of stews the food was OK,table staff were helpful and the wine waiter was not over bearing in selling . Entertainment was average choreography seemed out of sync with singers and dancers, sound was poor if not inaudible, we did go to an international karaoke competition it was dire & the compère was even louder ,they had aerial artists in the centrum pretty good but you can only bounce and spin for so long (15 minutes). Ship security staff only one member checking passengers off the ship when in port. Ports of Call Khasab, 8km from the port .We had booked trip on a Dhow arrived on the pier with many passengers all standing about in the hot sunshine, totally disorganised eventually groups made there way to other end of the pier to board the boats .the trip up the fjords was different no greenery and small fishing community’s who do not like tourist we stopped so some of the passengers could go swimming. Muscat. x 2 days(Via Royal Caribbean) We had purchased Big Bus Tours Tri City Ticket , Hop on hop off bus in the port for the city tour the buses were extremely busy and you might not get a seat if you got off ,we stopped at the beach and visit the local cafés/ shops due to confusion about what currency they would accept we decided to catch the next bus out . Second day we went a bus tour which included a visit to a 5 star hotel for afternoon tea. Abu Dhabi UAE (one day) City tour and Grand Mosque with beautiful Islamic architecture has the second largest (70m x 60m) hand made Persian carpet in the world. Dubai , Hop on Hop off bus tour to Palm island and visited the lost chambers aquarium which was very busy. Disembarkation on the last day was a lot quicker ,unless your on board account had not been settled. Dubai Airport ,departure through passport /imagination was slow at the desk no communication just a curt room 4 (notice other passengers being sent to rooms) official behind his desk looked at us and passports stamped returned passports and we at another desk official stamped passports and we were through to security the experience was nothing like the happy smiling face's of official photographs , if Dubai want to encourage tourism have to send officials on a customer care courses .Large shopping mall with a variety of food outlets and shops. If I returned I would like to spend a couple of days exploring Dubai before joining the ship Overall enjoyed the Arabian Gulf holiday. Read Less
Sail Date: December 2015
I have recently returned from a cruise to Oman & the UAE on Splendour of the Seas. I would start by saying that my previous cruise experiences have been on Norwegian and I much prefer their freestyle mantra. While a small ship I ... Read More
I have recently returned from a cruise to Oman & the UAE on Splendour of the Seas. I would start by saying that my previous cruise experiences have been on Norwegian and I much prefer their freestyle mantra. While a small ship I though overall for it's age Splendour of the Seas looked in good condition in the public areas though I felt that in the lesser traffic areas (like the corridors and stairwells for cabins on lower decks) it looked pretty tired. Embarkation was a complete nightmare - I had completed all required paperwork online because that was recommended to speed up check in, but when I got to the port at 1:30pm I lined up for 2 hours before getting checked in. In previous cruises I have never spent more than 20 minutes in line. I understand that I am not an RCL member so was waiting in the longer line but it was a bit ridiculous, more staff would have streamlined the process and perhaps a line for those who hadn't bothered to complete their forms in advance as those were the ones that held it up for everyone else. Dining wise I only ate in the Windjammer purely because as a solo traveller I preferred not to sit with a table of 8-10 in the King & I, this highlighted my preference to travel with NCL where I could sit at a table of 2 in the main dining room at any time of my choosing. The food at the beginning of the week was good but towards the end it felt like some of the meat was being recycled into stews and didn't taste great. Food was lukewarm unless you got there right on 6:30pm for dinner but the variety of food was fine. Entertainment was dreadful, aside from the aerial show which was good but incredibly short I felt the standard was well below what I have seen on other ships. There weren't any fantastic theatre shows to speak of and some of the singers struggled to stay in tune. Port wise it baffled me that the ship spent 2 days in Muscat but only 1 in Abu Dhabi when there is so much more to see there. Muscat was a good port though. Khasab was good for me because I booked a Dhow Cruise but to be honest if you hadn't booked a shore excursion through the ship then this port would be a complete waste of time, there was little to no representation on the pier from the locals and of course no taxies so you really had no option to explore other than via the ship's tours. Information about the ports within the cruise compass newsletter was minimal and my observations of information being provided by Guest Services and Shore Excursions staff was that they also were not particularly knowledgable on the ports we were visiting. When I got off in Khasab to go on the shore excursion there was a complete lack of organisation and staff, only 1 person handing out stickers for multiple tours and it was only by luck that I noticed a local holding a numbered sign for my tour across the other side of the pier - no announcements, loud speaker, nothing. The tour itself was excellent though. I chose an interior cabin which for the price was fine but I regretted my choice to go on the 3rd deck which was directly underneath the casino and the main atrium bar - it was like having someone move house above my head every night all night. I didn't request a move because I got it at a very cheap price so I completely accept that I wasn't in a position to negotiate a better room. Air con in the room didn't work properly, even when set to the warmest it could go it was absolutely freezing - I asked for it to be fixed and was told that the person who had stayed in that room the cruise prior had said it was too hot so it had been made colder, it was never fixed and I slept in long pants and a jumper to stay warm. The shower had the opposite problem even at it's coolest setting it was almost too hot to stand in. When I tried it on the first day at a mid-range temperature it nearly burnt me - but I guess at least I was always sure of a hot shower which sometimes you don't get on ships. Staff in general didn't seem excited or happy to be onboard with the exception of the housekeeping/room attendants who were all very lovely. While I am sure it would be have been better if I was in the main dining room not once in 6 days did anyone ever ask me if I wanted to order a drink, not in the Windjammer, or the pool deck, nowhere - it kind of surprised me. Both times I needed to see Guest Services I had to line up for over 30 minutes however that may have been more to do with the people in the line and their line of questioning than the staff themselves, but while the staff helped me with what I needed they never smiled or seemed welcoming. I disembarked a day early in Abu Dhabi so disembarkation was obviously a whole lot faster for me than embarkation. Overall it was just an "okay" trip, not one I would talk about for weeks after or be recommending to my friends and family. Read Less
Splendour of the Seas Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 3.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 4.0 0.0
Family 4.0 0.0
Shore Excursion 4.0 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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