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464 Splendour of the Seas Cruise Reviews

We sailed on Splendour of the Seas and I must say I was really pleasantly surprised. We had read some pretty "not so great" reviews here on Cruise Critic and were quite concerned we had made a mistake. As it turned out, we did ... Read More
We sailed on Splendour of the Seas and I must say I was really pleasantly surprised. We had read some pretty "not so great" reviews here on Cruise Critic and were quite concerned we had made a mistake. As it turned out, we did not. The cruise was everything we hoped it would be and more. This was our first every cruise and my wife was not very optimistic, but by the second day she was saying , "when we make our next cruise, we need to do this and this". Trust me for my wife, that's a great sign she was happy. Embarkation was very smooth. We stayed in Venice Mestre the night before and took Bus #2 from in front of our hotel to the Pizzale Roma. Total cost was 3 Euro for the two of us. Then we took the people mover to the port. Much cheaper than a taxi-but beware the bus gets crowded. Once at the port, we were in and out very quickly and on our way up to the ship. RCI did the process very well. We came early and ate lunch on the ship while the rooms were being made ready. The bags showed up soon after we came into the room. Good so far. We took time to explore the ship, have a drink and wait for the sailaway. Venice is a neat port to leave from because of what you see as the ship transits to the open sea. I used to be in the Navy so I was fascinated watching the ship get underway. This was the first time I had been on a ship at sea in almost 20 years. The excitement comes back quick. The shows on the ship were good. Not Broadway-but professionally done nonetheless. The highlight was a Frankie Vallee tribute band they brought aboard that performed wonderfully. But ever time we went to the theater on the ship we left happy. Many people complained about the food before. I thought it was fine-but again its about adjusting expectations. This is hotel food and for hotel food I thought it was quite good. Again perhaps its from being in the Navy, but I was not expecting an intimate restaurant-but our experiences in both main dining room and Windjammer were positive and we ate well. I was concerned about the fact that the ship is being sold to Thomson next year. However, it was clear to us that the crew was determined to take the ship out in style-and while Splendour is almost 20 years old, you could not tell it. She was well taken care of and her crew worked hard and provided great service. For complaints, I can list just two and they are both minor. 1) The ship, twice cut an hour off each side of the originally advertised itinerary. For example in Katakalon the advertised departure time was 1730. It left at 1630 and on board time was 1600. The arrival time was similarly later 0930 vice 0900. I suspect tides had something to do with this, judging by the mud the ship kicked up departing-but still, tides are well known in advance. I don't mind that they had these times-but had I known earlier I would have planned some shore things differently. Other complaint was also minor, seating availability in the Windjammer. The seats are there but people tended not to make seats open. That's not the ship's fault but by and large it meant earlier was better. We overcame by just brazenly asking people if we could join them. Met some really nice people that way. Shore excursions were fine-but overpriced. We did ship's excursion to Akortiri and OIA in Santorini. Not enough time in Oia and that's just a shame. Having three ships in port did not help. If I had to do it over again-I would just hop the boat out of the port and take the public bus back. In Kusadasi we used Ephesus Shuttle. The price was right, they were prompt and courteous and the tour was well done. Our guide Neel was very knowledgeable but it was hard to understand her English at times. She knew her stuff-but since I knew the history a lot more than wife did, I was more ok with it. She could have conveyed her points better but she did fine. When we said we did not want to go to carpet shops they were fine with it and took us straight back to the port. I recommend them as an alternative to the ship tours. Other than those minor complaints, it was awesome. The cabin was clean and well taken care of by the attendant, who IMHO took good care of the room. We had My Time dining which was a concern-but as it turned out they gave us the same table each night at the different times we asked for, and we never waited more than a couple of minutes to get seated. Kudos to the waiter Dragosh who made the experience of dinner a good memory. Don't do the specialty restaurants. We went to Izumi to get something different-my Japanese wife was not impressed. ( food was fine, just I think we could have used the money better elsewhere). In summary, Royal Caribbean did well. Many people have complained about the up-selling RCI does and they do, but it wasn't "in your face". Reminded me of a casino in a way-just have to remind yourself that in the end you are in control. The activities were fun during the at sea days-event eh quizzes and dance lessons. We tried to take it all in and we enjoyed the experience a lot. Can't say enough about the attitude of the Splendour's crew. They really were good. I would cruise again with RCI and Splendour of the Seas. Read Less
Sail Date September 2015
We were very taken aback by what we felt was the 'hard sell' policy of the company. As it was our first cruise we felt we should attend the initial briefing meeting, however after a few general points the whole meeting was used ... Read More
We were very taken aback by what we felt was the 'hard sell' policy of the company. As it was our first cruise we felt we should attend the initial briefing meeting, however after a few general points the whole meeting was used as a selling opportunity for the on board shops. Jewelry and handbags were displayed and there was a whole presentation on the 'opportunity' to buy 'special offer' watches. Next did we want to buy a drinks package ($57 per person per day) or an internet package or indeed a photo package. We were assured that if we didn't book official excursions we might miss seeing important sights or indeed that it was our only guarantee that the ship wouldn't sail without us. As it turned out we could have seen more much cheaper in every port by using locally available tours. For 'sea days' the ship had a policy that guests should not reserve sun loungers if they were going to be away for more than half an hour, however this was not enforced by the staff (hard to see how it could be) and generally this was the cause of some ill feeling. Finally gratuities, we consider ourselves to be fairly generous tippers but were taken aback to find that a prescribed amount $12.95 per person per day was summarily added to our account at the end of the cruise. This way of supplementing staff wages is not our idea of how tipping should work. Read Less
Sail Date September 2015
I really enjoyed my cruise. The ship was Splendor of the Seas (Royal Caribbean) that left from Venice and went to Montenegro, Athens, and several Greek Isles. The ship is smaller than the others in the fleet but I liked that. It ... Read More
I really enjoyed my cruise. The ship was Splendor of the Seas (Royal Caribbean) that left from Venice and went to Montenegro, Athens, and several Greek Isles. The ship is smaller than the others in the fleet but I liked that. It didn't take forever to get around. It was an easy walk to anywhere on the ship. The cabin was a typical cabin size but met our needs. No surprises except they had a body wash dispenser in the shower. The cabin steward was friendly and left towel animals on three nights. There were plenty of activities fun and entertaining shows except late night. If you didn't want to dance there wasn't much to do. It would have been nice if they had movies in the room. Other ships have that so I'm not sure why this ship didn't. There was plenty of food. Like most ships if you want a fancy steak or lobster you have to pay extra and to the restaurants on ship (that charge way too much -- we didn't go). The food was good but not outstanding. The biggest disappointment was the desserts. They were sweet but had little distinguishable flavors. The Crème Burlee was runny (I could make it better). The Baklava on Greek night didn't have honey. We found wonderful bakeries in the ports. Maybe the pastry chef needs to take lessons from the Greek bakers. We took three tours from the cruise. The one in Agrostoli was the best. It was a visit to the caves, a cooking lesson, and a wine tasting. This is a new tour and it was delicious. The Athens tour was information with three hours to explore on our own. The bus tour in Montenegro was long. We drove up the huge mountain which was a bit scary in a bus, and had lunch at the top with wine (I asked what kind of cheese they were serving and the answer was "cow.") Too long a drive for my tastes. I'd take a different tour or explore on your own. The staff was excellent. Very helpful and nice (at times too helpful. . .just let me enjoy my meal . . . I don't need you to fawn over me). The Spa was terrific. I had the best facial I ever had from Katie in the spa. I could really see a difference in the fine lines on my face when she was done. The hot tubs weren't nearly hot enough nor did they have enough bubbles. The cookies at the Café were good but they were the same every night. Would have like a variety. But I'm nitpicking here. All in all it was a great cruise and I enjoyed myself greatly. I would take a Royal C. cruise again. Read Less
Sail Date September 2015
Having cruised with other cruise lines, this was our first with Royal Caribbean on the Splendour of the Seas. On arrival at the terminal in Gatwick, we were met by a rep, and quickly checked in without any wait. On arrival at Venice we ... Read More
Having cruised with other cruise lines, this was our first with Royal Caribbean on the Splendour of the Seas. On arrival at the terminal in Gatwick, we were met by a rep, and quickly checked in without any wait. On arrival at Venice we were again met by reps, and although a short walk to the coach, we were quickly on our way to the cruise terminal. Embarkation was quick and easy and we were on board in no time at all. Our cabin was not available until 1pm, but this was no problem as we had lunch and explored the ship. We were very impressed with the ship. We had opted for My Time dining, and this worked really well, we got a table each night at the time we requested. The food and service were very good indeed, you would have to be a really fussy eater not to find something on the menu. We ate in Chops Grille one night, although there was a $30 charge for this, the steak, service and atmosphere was well worth it. The food in the King and I and the Windjammer restaurants was of very good quality too, with plenty of choice. We really enjoyed the ports we visited, Kotor was amazing, Corfu we'd been to before, Mykonos was lovely, Athens manic but well worth it, we did the hop on hop off bus just outside the cruise terminal rather than pay for the ships tours, which we thought were quite expensive. We also felt most things on board you had to pay for were overpriced. It is true there was a fire on board, but we personally felt it was handled correctly and couldn't fault the staff in any way. We were on deck two so weren't allowed back in our cabins for a while after the fire was put out. Immediately we could go back the staff were washing down the walls and doors to remove the soot from the smoke. We did receive compensation for this ($300) but couldn't understand why some people on deck 8, who hadn't had to evacuate their cabins, received $400. However, this was a very enjoyable cruise and I would certainly sail with Royal Caribbean again, this ship is being sold to Thomson next year. In terms of entertainment, I thought the theatre shows very mediocre, but the aerial display was amazing. Read Less
Sail Date September 2015
what a wonderfull ship even though it is smaller. It has an amazing crew on board. Friendly, smiling crew which we do not always get on the bigger ships. The food was pretty good in the main dinning room and even windjammer. Chops was ... Read More
what a wonderfull ship even though it is smaller. It has an amazing crew on board. Friendly, smiling crew which we do not always get on the bigger ships. The food was pretty good in the main dinning room and even windjammer. Chops was also very good and we did enjoy the chef table. The dessert at chef table was not the best but overall excellent food. Simona was our cruise director. She is good but not the best CD in the fleet. Cruising out a Venice is a must it was beautifull. The gentleman at schooner bar is awesome very entertaining. Read Less
Sail Date September 2015
We had a party of 5 and two staterooms 3504 and 3506. 3 adults 2 kids. This was our first cruise and did not know what to expect. Boarded in Venice. The process of was easy and quick. The staff treats you like family and makes ... Read More
We had a party of 5 and two staterooms 3504 and 3506. 3 adults 2 kids. This was our first cruise and did not know what to expect. Boarded in Venice. The process of was easy and quick. The staff treats you like family and makes you feel very welcomed. They food was better than I expected after reading the reviews prior to boarding the ship. We could barely get our youngest, age 6, out of the kids club. They had so many activities that kept their interest so that the older kids as well as ourselves could do activities on the ship. We chose to do two excursions. Corfu and Anthens. I recommend not doing the Corfu excursion and walking the town yourself. You'll see and experience more. We had a little time in Corfu and had a chance to sit down for lunch. The people are gracious and the food was wonderful. Athens you will need a guide and recommend this! The service you will have on the Splendour is outstanding and I cant imagine anyone would be disappointed. They remember your names, make specials treats for you in your room, the bartender Samson makes the best drinks! We really liked that we had the same waiter each night for dinner. Gave us an opportunity to get to know him on a personal level. We cannot wait to book our next trip through Royal Caribbean! Read Less
Sail Date September 2015
The ship itself is in great nick considering it is being sold next year. The food was of good quality. The entertainment was OK, nothing great. However I marked this cruise down due to the extremely poor service we received . Firstly we ... Read More
The ship itself is in great nick considering it is being sold next year. The food was of good quality. The entertainment was OK, nothing great. However I marked this cruise down due to the extremely poor service we received . Firstly we are Crown and Anchor Diamond members and RC provide a Diamond lounge on board along with a concierge who is there to assist you . The first day we were there we asked the concierge which side of the ship we should be on to see the best of Venice when the ship departed. He told us the ship didn't pass by Venice but went straight out to sea. This was totally wrong and as a result we missed seeing Venice from the deck. When we visited the Diamond lounge that evening he flatly denied what he said at first. Then he relented and said it was his first day on board and he didn't know if the ship passed Venice or not. That is totally unacceptable behaviour from someone in his position. If he didn't know, why didn't he say that ? However what happened next was unbelievable. I was having a drink with my family and he came over and asked me to go to his desk with him. I won't go into details as to what he said and did next but suffice it to say that he insulted and embarrassed me right there in front of my family . So much so that we left and didn't go back to the Diamond lounge for the rest of the cruise. Secondly, Royal Caribbean allow you to bring a bottle of wine on board for consumption in your stateroom. Perhaps they should tell that to their bar staff . The third day of our cruise was our anniversary. I went to the bar to get two wine glasses to take back to the room. The barman refused to give me any. I told him it was for the bottle in my room. He then barked very loudly that we were not allowed alcohol in our stateroom. Again, quite embarrassing. If RC allow you to bring this on board, can I suggest they leave a couple of glasses in the room too. Either that or educate your crew better as to your policies. As I said earlier the food is OK but to wait an hour for your starter to arrive in the Main Dining Room is not acceptable. Our worst night was a two and a half hour sitting. Not good enough RC. Finally, one which seems to be repeating itself on each of my RC cruises is the incorrect charges appearing on my account which I then have to go to guest services to correct. When I am on holiday , I really don't want to spend time standing in a queue only for the guest services representative to go on the defensive each time I point out their error. I had to go to get incorrect charges removed four times on this 7 day trip. That is not on. I have given up asking them why this keeps happening. As I said it seems to be the norm now on a RC cruise. I can only suggest other passengers regularly check their account. Read Less
Sail Date September 2015
We flew into Marco Polo airport from London City Airport arriving at around 11.00am. We had booked our transfer (return €73) via Airport Transfers.com. We were met by our driver in arrivals and escorted to our transport, a 7 seater ... Read More
We flew into Marco Polo airport from London City Airport arriving at around 11.00am. We had booked our transfer (return €73) via Airport Transfers.com. We were met by our driver in arrivals and escorted to our transport, a 7 seater Mercedes Vito. As we only had carry on luggage there was plenty of space. 20 minutes later we were at Terminal 123 and checked in having handed in the luggage, we received our Sea passes and made our way to the free shuttle bus to take us to the transport hub for onward journey to San Marco via the Vapporetto. We purchased a return ticket for €7. Having never been to Venice it was with some trepidation that we made this journey, our fears were allayed once we were seated and on our way to St Marks Sq terminal. A leisurely trip along the canals and once we disembarked we joined the throngs of other tourists. We spent 4 hours enjoying Venice and returned to the ship around 4pm. We made our way to our cabin 8022 JS midship. We had arranged MTD and were only able to get a 9.00pm seating. Way too late for us. On the shuttle bus in Venice we met Ahmet, who it turned out was the Diamond Concierge. At around 5.30 we visited the Diamond lounge and once again introduced ourselves to Ahmet and asked if he could intervene re the dining time allocated. Without any fuss he set us up for a 7.30 seating which we adhered to for the cruise. Always informing the MTD host in advance if we were not utilizing that venue for dinner, to allow him to use our designated table. Which brings me to the quality, presentation and choice of food. This ship, it seems is blessed with the best catering staff fleet wide IMHO. Beautifully presented right from the entrance to The Windjammer. Being a small ship we might have expected a bun fight for seating, oh no! Plenty of space and the tables cleared swiftly. We dined in Chops one night courtesy of Peter Dimitrov HD. Usually we would plump for the Filet but on this occasion I decided a change might be good and chose the aged NY strip. Very tasty, but will go back to the Filet in future. Disappointingly the Dauphinoise potatoes have been taken off replaced by croquettes. We thoroughly enjoyed the meal but why reinvent the wheel. MTD. The usual excellent choice and service provided by our waiting staff HW Diana, Asst. Vince and Waiter Kenneth overseen by Ciprian. A big thank you all. Kotor our first port of call in Montenegro was a wonderful port the ship having to navigate through narrow passageways reminded me of the entry to Stockholm very gracious and slow. Nice to wander round this Medieval fortified town. Corfu. Tendered here haven't been to Greece for approx. 30 years so the language was a little rusty but of course everybody spoke better English than my Greek. But Loved the experience. Had to have a seafood lunch accompanied a very tasty Greek salad. Why cant we get those tasty tomatoes here? I managed to fit in a Cafe Hellenica Metreo Double. Athens. Decided not to go ashore so spent the day by the pool on board. Spoke to some fellow guests in the lounge, they had taken the ships tour to the Acropolis and were very disappointed at the supposed guided tour. Before we left port around 7pm we were able to see one of the inter island ferries discharge their passengers in Piraeus. This ferry had obviously started its journey from one of the islands that are experiencing a huge influx of refugees. I don't think that we saw one car came of that ferry, it was all foot passengers by the thousands. Huge police activity at the port. Mykonos: Docked. Another island port, shops and tourist shops. Angostini kefalonia. As above but tendered. Downside: Being positioned On deck 8 Port side we did experience some noise late at night and early morning from chairs and loungers being scraped along the deck and people who wore high heels Read Less
Sail Date September 2015
The 5 in our party (aged 18 to 54) were either first time or second time cruisers only so we don't have a lot to compare Splendour of the Seas with other than 3 of us had the one cruise on the larger NCL Norewegian Epic. All 5 of ... Read More
The 5 in our party (aged 18 to 54) were either first time or second time cruisers only so we don't have a lot to compare Splendour of the Seas with other than 3 of us had the one cruise on the larger NCL Norewegian Epic. All 5 of us enjoyed our cruise on Splendour, especially as we were aware it is billed as an older ship that is being sold on by RCI. While the Epic was a very enjoyable cruise we did find that with Splendour being a samller ship things felt more relaxed and my wife and I would definitely be in the same camp as those who favour the "smaller ships" as opposed to the modern very large ships. As a Cruise Critic member I was very conscious of some fairly poor reviews on Splendour although the cruise and ship was personally recommended to us by other family members. Our experience of travel with the organised RCLI transfer from the airport at Venice to embarkation was chaotic at times and mostly fairly confusing for us.This was probably the most disappointing aspect of our cruise package holiday. All in all we found the ship very attractive, clean, cabins fairly comfortable (although definitely a bit worn), staff generally good (some very good and some less so). Food was excellent, especially in the King and I restaurant (My Time Dining). Some entertainment was very good but some was mediocre and some poor so overall I would score the entertainment as just about average.Certainly on the NCL Epic entertainment was way superior. Ports of call were beautiful, albeit we just done local walk arounds ourselves. There was a wide variety of clientel on board, including young families, teenagers, singles, older generation and quite an obvious number of same sex couples. For us this was a memorable family holiday (our 18 year old had a ball) which we all thoroughly enjoyed so thankyou to the Splendour. Read Less
Sail Date August 2015
Day 1: Boarded the ship and there was a strong smell of damp on deck 2. Day 1 & 2: Sewage smell in the corridor outside our stateroom 2541. Day 5 & 6: Had to call maintenance to deal with plumbing issues. No one had the ... Read More
Day 1: Boarded the ship and there was a strong smell of damp on deck 2. Day 1 & 2: Sewage smell in the corridor outside our stateroom 2541. Day 5 & 6: Had to call maintenance to deal with plumbing issues. No one had the courtesy to let us know when the problem had been resolved. Day 7: Tried to print off boarding passes for flight home but there was a problem between the computer and printer so it cost $10 to print off 2 pages. Should have had 30 minutes Internet use but because it took over 30 minutes to sort out the problem we were timed out. Day 7: Spent 1.5 hours at Guest Services trying to deal with IT problems, were assured we would receive a refund of the fee and then were told this was not possible. Day 6 & 7: There was a fan blowing in the lift area on deck 2 trying to dry up some sort of leakage which probably explains the smell of damp. Really enjoyed the ports of call. The waiting staff, entertainment staff and housekeeping staff do a really good job. Food was ok, but generally lukewarm. Unless you intended to drink yourself silly, drinks package was very expensive. It cost $99.95 per person on a Royal Caribbean excursion on Santorini to visit one town and a winery which was just to sample the wine, no tour. Read Less
Sail Date August 2015
I have no basis for comparing since this was my first. however, family members have cruised and from their recounted experiences, and from talking to the customer representatives of rci (royal caribbean international for just about every ... Read More
I have no basis for comparing since this was my first. however, family members have cruised and from their recounted experiences, and from talking to the customer representatives of rci (royal caribbean international for just about every concern and question i had, i felt pretty well-informed. having said that, i held reasonable expectations. reading about splendor of the seas, i thought that i'd see a tired-'ole-lady of a ship, but to my surprise, i saw a well-outfitted cruise ship that may have had some nick-and-tucks over the years but looking splendidly ageless! There are a lot of things that impressed me: what stands out is the very organized, practically seamless manner that reservations, ticketing, check-in, embarking, imparting of information, disembarking, and everything else in between was handled by ground and cruise ship staff, resulting in a painless, pleasant experience for us passengers. secondly, the customer-orientedness of the cruise ship staff! their experience was evident in their professionalism, and i never got the sense that they were feeling that this-is-getting-old feeling! always sunny-dispositioned, the smiles, the approachability, the hospitality, the service-beyond-what-was-expected of the crew members, especially the wait staff, made an immense difference for me in having an outstanding vs. Just a very good experience. everyday, i looked forward to getting out of our cabin to see what wonderful thing the day would bring! and, speaking of our cabin, being a neat-freak, our cabin was always faultlessly clean!!! the cruise ship was clean as whistle, and then did i really understand the expression in-shipshape-order. so, i have only great things to say about our splendor of the seas experience!!! only superlatives!!! thanks rci for a splendid first that is imprinted in my memory!!! Read Less
Sail Date August 2015
My third day aboard now of the Splendour of the Seas, time for some remarks to share. - The internet is slow slow slow.. One day, due to "bad weather" said the guest relations, it even didn't work at all. I bought the ... Read More
My third day aboard now of the Splendour of the Seas, time for some remarks to share. - The internet is slow slow slow.. One day, due to "bad weather" said the guest relations, it even didn't work at all. I bought the unlimited package, currently at USD 30 a day for 2 devices, and wonder now how or if I will be refunded for the time it didn't work, that will surely be a tricky one on checkout.. Anyway, even when it works, it is unbearably slow, and, by the way, Whatsapp calls are blocked by the server of the ship, just that you know.. - Cleanliness: on a ageing ship as this one, the crew should be especially vigilant to make the old ship at least look shiny and clean. On the contrary, dirt lying around in the corridors is no unusual sight, bad odors come and ago unexplained, as if the crew is aware the ship will be written of anyway anytime soon.. - Atmosphere and service: while there are some exceptions, some crew are very nice, it does look as if Royal Caribbean has relocated all their best elements to the bigger and newer ships. Service in the main dining room is mediocre, and ambiance fits that level. For example, the pianist in the main dining room plays for 45 min with a long face and then promptly leaves in the middle of the dinner. - Cabin: we have 3 junior suites. Don't expect any special service for the junior suites. I slept late today, until 12, and that means there will be no more make up service of my cabin before 5:30pm...! The cabin itself is nicely laid out, the balcony is spacy. Bathroom is basically the same as in any other room. For those who have cruised on the newer ships, don't expect the same, this ship is older, the cabins do show their age. Also, the motor on this smaller ship vibrates the whole ship, making it harder to sleep for some persons. - Casino: I'm a casino player, so here is some info on the casino. The casino is small, this has the disadvantage that, for a non-smoker as myself, the smell of smoke is more present than in the casino's on the larger vessels. Almost all of the dealers are Romanian. - Ports: On the bright side, this cruise stops at very nice ports and many great sights are in reach. Also, the departure from Venice is amazing. - Activities: same as on most Royal Caribbean cruises, only that activities for teens and kids are rather limited due to the small size of the ship. In general, this is a ship that has no captain looking after it. Staff is unhelpful, or maybe untrained, some are basically rude, speaking to customers without using "please" or "sorry". On a ageing ship, the age should be made up by excellent service, unfortunately RC has not lived up to this. Read Less
Sail Date August 2015
Enjoyed my weeks cruise on splendour of the seas from venice, taking in dubrovnik,ephesus,santorini,olympia all great tours well organised. Must admit enjoy the bigger ships more went on the liberty of the seas last time and the main ... Read More
Enjoyed my weeks cruise on splendour of the seas from venice, taking in dubrovnik,ephesus,santorini,olympia all great tours well organised. Must admit enjoy the bigger ships more went on the liberty of the seas last time and the main events on the ship seemed less crowded, also the white night they have by the pool on splendour was just music, on the liberty they had a massive BBQ With ice sculptures etc. Apart from these 2 things everything was of the quality you get from Royal Caribbean.The all inclusive package was fantastic dont believe the negative things you read about it like you cant have free drinks when you are in port and you still get charged a service charge, we had the basic package included in the holiday cost, choice of 14 bottled beers and Heinikin on draught and any wine upto $9 and the superb non alcoholic coctails with a massive choice frozen or unfrozen.we did not get charged a penny extra it was all free !. You can upgrade at anytime during your cruise to a better package and just one person can do it if your wifes happy with the basic package. If like me you are catching a taxi back to marco polo airport from the port it costs 45 euros but note if theres 8 of you its still 45 euros so share with other people if you can. Read Less
Sail Date August 2015
The Splendour was a wonderful vacation through the Med! I went with my 10 year old daughter and we were both comfortable in our balcony room on the 7th floor. The food in the Windjammer was awesome each night! The Izumi Japanese restaurant ... Read More
The Splendour was a wonderful vacation through the Med! I went with my 10 year old daughter and we were both comfortable in our balcony room on the 7th floor. The food in the Windjammer was awesome each night! The Izumi Japanese restaurant was an incredible experience as well! We enjoyed the smaller ship because there was great attention to the passengers and the overall ship itself. It was easy to get around the ship and to get on and off each port was easy with no problems. The staff were all kind and attentive. The ship is obviously older but this was not a concern to us. We just enjoyed what it had to offer. We recommend this ship for a great vacation without the extras of the larger ships. Read Less
Sail Date August 2015
Our group of seven ranged in age from 8-67 years and all have been on cruises before. We found the ship friendly and easy to get around. We never do ship arranged excursions as we prefer to find our own transportation out of port due to ... Read More
Our group of seven ranged in age from 8-67 years and all have been on cruises before. We found the ship friendly and easy to get around. We never do ship arranged excursions as we prefer to find our own transportation out of port due to more reasonable prices. All ports were easy to access and return from except for Santorini which was a GONG SHOW! This is to be expected (somewhat) due to the fact that it is high on a cliff but we waited up top in a long hot line for over an hour (2 hrs before the posted final tender) in order to get on the gondola to come down. Some travellers were too hot in the line so decided to walk and two broke their ankles on the trip down. Maybe they need to limit the number of ships in at once. Three was clearly too many the island to handle! The other ports were wonderful but the Santorini experience crushed all my visions of what I'm sure is a beautiful island in off season. Positives - staff was friendly and the entertainment team was hilarious. Kids club for ages 6-8 was great and our daughter couldn't wait to participate. We don't normally do the buffet but this one was really very good! Our dining room attendant Leonard was very good! He was helpful in suggesting the best dishes and never led us astray.....and we love our food! The pool area was fun and there was always a lot going on. Negatives - overpriced drinks! I know it is Europe so I expect to pay more but prices on the Disney cruise were cheaper! They wanted $14 for a Bacardi rum and coke. You could get top shelf for that price on Disney. The teen club was TERRIBLE. Our son (13) gets along with everyone and is always eager to go to the teen clubs on ships but this one was dead! He went to the start of every event for the first two days and nobody ever showed up. They need to do more to encourage young teens to attend early on so that the club gets going....prizes or something. Carnival and Disney have way better teen clubs that were always packed! Read Less
Sail Date August 2015
Just back from a 6 night cruise on Royal Caribbeans Splendour of the Seas. We are seasoned travelers; but this is the first cruise we have been on. One word disappointed. The ship is tired and in need of refurbishment and I now see ... Read More
Just back from a 6 night cruise on Royal Caribbeans Splendour of the Seas. We are seasoned travelers; but this is the first cruise we have been on. One word disappointed. The ship is tired and in need of refurbishment and I now see it has been sold to the TUI group. Royal Caribbean are only interested in UP SELLING. As soon as we got on board they were trying to sell drinks packages. We had one included which was for beer wine and soft drinks, but surprisingly didn't include bottled water which they were charging $5 (approx £3.50) for a 50cl bottle, which in the centre of Athens and Venice where you would expect prices to be high I paid no more than 1 euro for (less than £1). The ship actually had people selling water to at the exits of the ship as people left to go ashore. Also be careful of the excursions packages. Extortionate prices and the excursions team will not discuss any other options with you. We paid $400 dollars for 4 of us to do a 4 hour trip around Athens being told that due to the financial situation in Greece it was unsafe and not to trust the taxi drivers. The tour guide that met us off the ship told us Athens was perfectly safe and a taxi back to the port would only cost 12 euros. There was also a city open air hop on hop off tour bus which you could get from the port for 20 euros a head. Tickets to the Acropolis were only 12 euros. It was a similar situation in the other places we docked at. My advice is to do your home work before you travel and avoid booking excursions on the ship unless you really need to. Entertainment was a let down. I was expecting shows such as Mama Mia and Chicago. No nothing like. I have actually checked the brochure since we got back to make sure I wasn't mistaken. I wasn't Royal Caribbean have a page highlighting these very West End Shows. On a good point the self service and the fine dining restaurants were very good and the service was excellent. We were told that once we had been on a cruise we wouldn't want to holiday any other way. Not sure about that. I would consider a cruise again but Royal Caribbean wouldn't be my first choice. Read Less
Sail Date July 2015
My friend and I booked this cruise quite last minute and based on reviews had quite low expectations. We had two nights in Venice pre cruise which were most enjoyable and w shared a taxi t the port with a mother and daughter we met n ... Read More
My friend and I booked this cruise quite last minute and based on reviews had quite low expectations. We had two nights in Venice pre cruise which were most enjoyable and w shared a taxi t the port with a mother and daughter we met n our hotel who were on the Splendour too. When we arrived at the port the embarkation seemed very well organised and we were on board in no time. Our cabin was an outside on deck 2 and was bigger than we expected with a large window and plenty storage. Our room steward was very good and managed to get us feather pillows even though he said these were really only available in the suites! The food on board was very good although the service in the main dining room was very slow. A couple of times we were at the table for an hour and a half which when on late dining in unacceptable. The entertainment team were first class and created a fun atmosphere throughout the ship. We had bought a drinks package and everything we wanted was included. The service throughout the ship was very good with the majority of the staff being extremely friendly. Overall we had a thoroughly enjoyable time and I have booked to go on the Splendour again in January in Dubai. Read Less
Sail Date July 2015
This is our 17th cruise (15th on RCCL) and first smaller ship in years. Did Quantum in April and had been on Oasis and Allure a couple times each in the past few years. Quantum left a bad taste for RCCL for us but Splendour has made it up ... Read More
This is our 17th cruise (15th on RCCL) and first smaller ship in years. Did Quantum in April and had been on Oasis and Allure a couple times each in the past few years. Quantum left a bad taste for RCCL for us but Splendour has made it up to us! In total, we were a party of 23 - from age 8-80 and sailed out of Venice. Immediate family was 2 adults and 11 year old. Boarding in Venice was easy and super fast - about 10:45 they allowed us to get on. Ship is in great shape - cabin 8534 - a new PV cabin which is 220sf and HUGE windows - didn't miss the balcony at all. Service was EXCELLENT! I have missed the attention that a smaller ship provides. Lots of cocktail staff, pool staff, dining staff was excellent! On sea days got to the pool at 9:15 and MANY chairs in the sun and shade available - never an issue. Excellent entertainment - spent many nights at the Schooner bar with the piano man and Karaoke rounds. Did not catch any shows as we were way too busy elsewhere on the ship. Chops and Izumi in an excellent new location up top and outstanding food and service. The kids had a great time in Adventure Ocean and usually stayed until 11 until signing themselves out. Typical rock and roll night, Pirates, PJ party. Not a lot of kids on our sailing and club was empty by 11:30 most nights. Ports were excellent - Croatia, Turkey, Santorini Greece and Katakolon. We arranged private tours for our large group - ship left every port right on time. I was a little hesitant going on a smaller ship (that we had been on in Europe in 2002) but no need. Splendour was awesome and sad to see her leave the RCCL family... Read Less
Sail Date July 2015
We recently cruised the Mediterranean with Royal Caribbean. We booked our cruise on the Royal Caribbean website and, because we were travelling with our two young daughters, booked interconnecting cabins. We booked internal cabins. We were ... Read More
We recently cruised the Mediterranean with Royal Caribbean. We booked our cruise on the Royal Caribbean website and, because we were travelling with our two young daughters, booked interconnecting cabins. We booked internal cabins. We were travelling with another couple and my mother so we booked 4 cabins in total. Every time any of us logged on to the website and viewed our cruise profile, it stated our two rooms were interconnecting. My husband picked that our friend's were erroneously put in a cabin between the two we'd booked so he phoned Royal Caribbean and asked that they ensure that we have the two interconnected rooms. The agent assured us that this was done. When we boarded the cruise, we discovered that our rooms were not interconnected. When we went to Guest Relations, we were told that there are no internal interconnecting cabins on the Splendor of the Seas. When my husband explained that we selected the interconnecting rooms shown on the ship layout on the website, Guest Relations told him that it must have been an old, incorrect layout. When we asked why the Royal Caribbean agent we spoke to telephonically hadn't informed us of this, they just shrugged it off. We insisted on a different room because our daughters were too young to be alone in a room. We were told that the ship was completely full so it would not be possible. This meant that my husband and I had to each sleep with a child in a separate cabin and could not go out later than 8.30 when our children, exhausted from touring all day, went to bed. I understand that mistakes happen but I believe that "Customer Service" is not about ensuring that mistakes don't happen, but how one deals with mistakes when they do happen. This is where the Guest Relations staff on the ship failed miserably. We were treated like rubbish - like we were trying to score an upgrade or freebie. The Guest Relations staff, bar one sympathetic lady, made us feel like WE had made the error and should not make it their problem. Their stance was that if we didn't like the cabin, we could get off at the first port. We were understandably put out and requested some kind of compensation for the error which was clearly on Royal Caribbean's side. We were, in effect, not getting our money's worth given that we were not able to watch a single show or participate in any of the cruise's night time activities. After a number of queries as to how we would be compensated for the mishap, we were given one paltry bottle of wine. Not a beverage package or a complimentary babysitting service for a night, but a bottle of wine. And a ton of attitude. The treatment we received left such a bad taste in our mouths that, bar the excursions, the entire cruise was ruined. Apart from the treatment we received, there were a lot of other negatives that need mentioning. Firstly, a lot of the staff treat guests like cattle, particularly when coming in to port. There was a lot of eye rolling and irritation as they were directing us and other passengers to the exits. Secondly, the food is not good. We often left a lot of our food half eaten in the main dining room as it was simply not worth finishing, and by the end of the cruise, we were skipping courses. The food in the Windjammer is terrible and a paella that they made on one of the sea days was so revolting, I had two bites of my plate and left the rest. Thirdly, the prices on board are astronomical. You feel like you are being robbed blind. $12 for a cocktail next to the pool is madness. The spa prices are ludicrous and the fact that you have to pay for activities such as yoga and pilates are a complete crock. Fourthly, the excursions are so overpriced. Most excursions are in the region of $100 and again, you are herded like cattle. We booked a private tour for seven of us in an aicondtitioned minivan and it cost between $300 and $400 in total. We had personalised guides and could beat the crowds and go wherever we felt like going. Fifthly, my cabin card kept deactivating and I couldn't unlock my cabin door or safe. I kept it away from cell phones, iPads and anything else magnetic that may affect the magnetic strip but I had to go to Guest Relations five times to have it reactivated and call maintenance to unlock the safe for us. We were treated so poorly and with such irritation each time. Lastly, my husband and friends tried running on the running track in the mornings before breakfast. The track is supposed to be open from 7am and yet they were very rudely told to stay off parts of the track while they were being cleaned at 7.30. There are a lot of positives to cruising but our experience with Royal Caribbean was one I'd prefer to forget. We are such easy going people and energy let things slide, but given our experience on this last trip, I would encourage potential cruisers to rethink a cruise on Royal Caribbean, and particularly the Splendour of the Seas. Read Less
Sail Date July 2015
Overall we were rather disapointed with the below average Cabin we had constant issues with the toilet and AC and for three its just not a good idea. We were rather surprised at the changes in things like coffee. A cappuccino in the main ... Read More
Overall we were rather disapointed with the below average Cabin we had constant issues with the toilet and AC and for three its just not a good idea. We were rather surprised at the changes in things like coffee. A cappuccino in the main dining for $4 bucks ?? $20 for a steak ??? One of the things we expected for the premium prices was a premium experience but not out my pocket again. Ports of Call. If you want to do ONE thing only this is the ship it seemed to arrive late and leave early every port of call that we went to .. Look I understand they want you to spend money on the ship but come on 6 hours to explore.. We loved the casino staff enjoyed the entertainment the food was what I consider average cruise fare on a par with carnival.. For Europe spending the extra money on RCI is just not worth it. Our criteria next trip will be a ship that spends the most time in a port and accomodation next.. Read Less
Sail Date June 2015
Having not been on a ship this small or as old in many years I was wondering what this would be like. Well the ship had been modernized a few years ago and was probably in better shape than many of the ships 10 year younger. It never felt ... Read More
Having not been on a ship this small or as old in many years I was wondering what this would be like. Well the ship had been modernized a few years ago and was probably in better shape than many of the ships 10 year younger. It never felt crowded on this ship even though the boat was full. The staff was very personable and the best activities were those put on by the crew! Boarding, Tenders and Disembarking-No problems whatsoever, it was very smooth and we had our luggage in record time. Tenders were super efficient fast. Ports of Call-Each port was so different it was hard to judge one over the other. The best port stop was Corfu and the least favorite was Athens. Food- This was the first ship in many years that I can easily say the Windjammer was by far better (it was very high quality) than any I have seen the last 5 cruises, certainly better the dining room. The problem with the the dining room is the food cost cutting by Royal Caribbean (not related to the smaller portions which I support). The two best examples is the Tiger Shrimp Main Course was (4) shrimp about two inches long, my shrimp cocktail had the same size shrimp and more of them. Friday night the Seafood Platter looked and tasted like something out of the frozen food section of the grocery store. Also no more steak or lobster night however you can pay $35 additional for lobster any night you choose, which is more than the admission to Chops I believe. This is a huge disservice to their servers having to present things like this, working for extra tips. Entertainment-If it was a less formal event by the crew it was great, most formal shows (except the Comedy) was not good at all. Service-Overall this crew all the way up to the captain were always available, very proud of their ship (they should be it was well kept) and very friendly. With all the personal service, attention to detail and overall quality of the cruise, it will be hard to go back to a mega ship. Read Less
Sail Date June 2015
We just returned from our cruise on Splendour of the Seas. The ship was small, but well maintained. We were overly impressed with the staff on the ship. We definitely prefer larger ships, but in Europe there just isn't much time to ... Read More
We just returned from our cruise on Splendour of the Seas. The ship was small, but well maintained. We were overly impressed with the staff on the ship. We definitely prefer larger ships, but in Europe there just isn't much time to enjoy the ship anyway. Some of the things we really enjoyed about the ship included: -Rock climbing wall -1/4mile jogging track -Good food in Windjammer cafe -Friendly staff Some of the things we didn't love include: -No more steak & lobster on formal nights - now they want to charge $40! -Dinner food was just alright...it wasn't bad, but wasn't great. Ports: Croatia - AMAZING! We loved everything about Croatia. We tend to DIY all ports and this was definitely one to do. We did take the ships Shore Excursion to town on the bus. It dropped you off in the main area and would return as the bus was full. We walked up to the cable car and then wandered around the Old Town. Would highly recommend both. Easy to do, but a lot of walking. Tons of fun shops and restaurants in Old Town, although I would recommend eating at the restaurant at the top by the cable car. Can't beat the view! Venice was beautiful and interesting, but don't plan to wander around without a map as you will get lost. The water buses were awesome and easy to navigate. The shops are decent, but I didn't find Venice to be as interesting as Rome - not as many "sites" to see. Santorini - always our favorite. This time we rented a car from Tony's (highly recommend) and went up to Oia, which is the most beautiful place we have ever been. Then we went to lunch in Fira and continued down to the winery and the red beach. The views are always amazing and the food in Santorini is great. Kudasasi - this was our 2nd time here, but first time to go to Ephesus. We took a taxi as it was less than half the price of the ships shore excursion. We didn't really know what we were seeing, but it was very interesting and definitely a place to see! They do have audio sets and guides you could use at the main entrance. Olympia - quite disappointing as the ruins were not even remotely as good as Ephesus. We wandered around and saw the museam. In general, if you aren't a museam person and don't like shore excursions, this would be a place I would skip. We did rent a car because we wanted more flexibility and didn't want to deal with the 10e transport right outside the port. After Olympia we did stop by some beaches that were beautiful! If I were to return, I would definitely head to the beach. Overall, great cruise and I would recommend it. Read Less
Sail Date June 2015
Was our first cruise. So can only talk absolute, not relative! Was a good ship with neat well planned cabins. Efficient housekeeping would keep them clean. TV channels extremely limited and could have more on offer.bathrooms in cabin ... Read More
Was our first cruise. So can only talk absolute, not relative! Was a good ship with neat well planned cabins. Efficient housekeeping would keep them clean. TV channels extremely limited and could have more on offer.bathrooms in cabin are small but one can adjust easily in them. Port visits were refreshing. We took the ship offerred excursions for 3 ports while balance we went out our own. Food choices were many. Dinner was served with option menu cards and like a 4-5 star restaurant. Internet remained a challenge as priced high. Thus we grabbed free internet options as and when on port , typically by cafes Small heated pool was good to laze in . While tea coffee was available 24x7 almost, coke wasnt free flowing. Entertainment was really good - evening shows in a large auditorium were great. Saw "Beatles" in action , with their typ dress et al. Played TT and surprisingly table was as smooth as one gets on stable land! Interestingly I could win a global champion medal in a Ship organised contest. Boarding process went smooth and our advise to all reach early :6-9 hours ahead is fine. A live casino with slot machines was a hot favorite with many. Tried, lost and thus retreated back in our shells. Evenings we could pursue our walks on the long walking track on top deck. A mini golf practise area helped us to swing our arms when we felt like it. In short , the Cruise is worth a repeat!! Read Less
Sail Date May 2015
-Before the Cruise: First time in Venice and very happy that we used AirBnB for our accommodations. Spent two nights in an apartment we shared with another couple we know that were going on the cruise with us. About $180 per night for two ... Read More
-Before the Cruise: First time in Venice and very happy that we used AirBnB for our accommodations. Spent two nights in an apartment we shared with another couple we know that were going on the cruise with us. About $180 per night for two bedroom apartment that was a couple of blocks away from the Rialto bridge. The person who met up with us to provide us the keys also gave us a map of the city with lots of great advice. Highly recommend getting an all day water bus card and taking it as much as possible. There is a lot of walking, but the sights are amazing. The city tends to empty out after 7 PM, and the streets felt safe to walk around at night. Many stores do not open until 9-10 AM, so enjoy sleeping in before breakfast. We felt two days was enough time to see the highlights of the city. Ended up skipping the gondola ride due to the $100 Euro cost. It did look like a great photo opportunity but not very useful for quick transportation. When in a hurry find a water taxi (About $30-45 Euros). Also suggest going to Lido beach! Very pretty. Day 1 - Arrived at the terminal and had an easy check in process. We are Emerald, going on to Diamond status soon, so we had the short line. Our room was 8086, a junior suite in the middle, aft of the ship. First year with the bigger room, and while it provided an AMAZING view of all the ports, we didn't really need the extra space. It was nice to have a bathtub, but it offers less head room then the tiny shower in the other rooms. My husband, 6 foot 2 inches tall, could not stand up straight in the shower due to lack of room. The larger bed and balcony was very enjoyable. The ship was very clean and well maintained. Staff was very friendly. Our room attendant was Ricardo, who did an excellent job. Food was up to the normal Royal standards, which we were happy about. Day 2 - First stop Koto Montenegro - Tiny town with a large city wall. Many cafes and shops to check out. We stopped for drinks. Beer and wine was $1-3 Euros each. Many cats walking around that were entertaining. We paid our $3 Euro each and began to walk to the city wall. Due to the high UV rays myself and the other lady in our party decided to head back to the ship. Our husbands continued the journey to the top of the wall, in sandals. They stopped at the church halfway up where they had local handmade jewelry for sale. At the top they had excellent views of the city and the cruise ship. The short day there was enough time to see the highlights of this small city. Day 3 - Corfu Greece - The main part of the city was a short taxi ride away ($10 Euros each way). We began strolling through the city roads checking out the various stores with local goods. Found a cafe (with free wifi) and had some coffee. Continued walking and located a large fortress. Paid the $3 Euros to enter. Inside was many places to explore, with a cafe (more wifi) and clean restrooms. And the end was amazing views of the ocean!! Went back through town and stopped at Velvet, an awesome ladies clothing store. Purchased a gorgeous dress with pearls and stones around the collar for $100 Euros (I would have paid at least $200 back in Los Angeles). Returned to the ship with great photos and some new purchases. Would suggest skipping the shopping in order to see more of the city. Not enough time there. Day 4 - Athens - Booked "A Taste of Athens" from the cruise ship. Loaded onto the air conditioned bus and took off. We spent about half the day on the bus and the other half outside. The sun was very strong, but we had many places to find shade/air conditioning. The 8 hours we had is not enough time to see everything, so we had to drive past a few places. Spent our free time at the Acropolis grabbing lunch at the cafe inside the museum, and then going through the museum. The artifacts inside are amazing. Our tour guide was not very knowledgeable, but the sights made up for her lack of inteligence. Got some great pictures. Day 5 - Mykonos - My favorite stop. We booked the Ancient Delios tour from the ship. The winds and sea was a little rough that day. We took our tender to the shore, and then got onto another boat to head to Delios. The drive to the island takes about 45 minutes or longer. It seemed many passengers were feeling a little sea sick on the way there. At the island we had a guided tour who had a lot of information to share. The tour did move very very slow, and there many other tour groups strolling around. We had about 1-2 hours of free time where we quickly used the restroom and then hiked up onto the hill. Many of the ruins are open, with paths leading right up to them. We felt adventurous and began to climb up and down and through the buildings we found. No one seemed to care what we were doing, and we made sure not distribute anything. Would suggest watching out for spiders if you going off the main paths. Went back to the main town and had more free time before the final tender. Choose to eat some lunch, and then check out the shops. The further you get away from the main part of town the cooler the buildings, restaurants and shops are. If you want great food stay away from the main city street and choose something away from the main crowds. Overall great day. It was warm again, but the sun wasn't too bad. It rained on us when we were returning to the ship. Day 6 - Argostoli - We did the Messalini Cave Tour through the ship. The bus ride there took a long time, and went through very twisted canyon roads. The line to get into the cave was long, but went by fast. About 10 people are shuffled onto the small boats, and you go in a small circle for about 10 minutes. The water and view is amazing. Nothing else to see at this stop, so you are shuffled back onto the bus. Our bus stopped at a small city on the way back where we got some snacks from the cafe. Then stopped again at an overlook that provided amazing views of the bright blue ocean. The water looks like a postcard. I personally ended up carsick due to the long ride through the canyons. I would suggest bringing some motion sickness medications and some food to snack on. Day 7 - We were at sea. The ship had a few things going on during the day. We played bingo and didn't win anything. Enjoyed the relaxing day. Day 8 - Time to head to the airport. Getting off the ship was easy. We had planned to take the "People Mover" a tram back over to the bus pickup area, but changed our minds (Total cost would have been about $10 a person). We had lots of luggage, it was super hot again, and some us were not feeling good (caught a cold). So we grabbed a taxi for about $45 Euros and zipped back to the airport. The airport is very tiny, but we found some great restaurants on the second floor once we passed through security. I was briefly pulled aside while going through security. They wanted to take a closer look at my bag. They were very respectful, and quick. Overall, I would take this same cruise again. The history was amazing. It was incredible to be standing and seeing things as old as 900 BC. I was really impressed with all of the stops. On the ship we did try the three speciality restaurants due to a deal they were offering ($99 per person for all three). The Sushi place was good. I would place it in the same category as my local sushi place in Los Angeles. The service was really slow, but the chef tried to make up for it with additional free food. The hot rock was not that impressive, but everything tasted good. Best part was no one was sick off the food (always a plus with Sushi). Chops Grill is just like any other high end steak restaurant. The view was great during sunset from our table. Service was good too. We tried a variety of items and liked everything except dessert. I'm lactose intolerant so I ordered the cookies and they looked like they came from the buffet. Everyone else enjoyed their other desserts, it was just the cookies that were sad looking. We also tried the Chef's table. I did not enjoy the location as it was in the center of the main dining room and sounded like we were in a cafeteria. The chef would explain each meal, and it was hard to hear him. We started at 6:30 PM with drinks and walked away about 11 PM. At one point it felt like it was a cooking class as the chef would go into great detail of how the food was prepared. Each course came with a a new wine. All of the food was excellent, but only a few items seemed above the normal standards for the main dining room. I was expecting to be a little more impressed. I had noted my lactose intolerance days before the meal, and at first it seems like they did ok. As I drank multiple glasses of wine I ended up not noticing the cream in some of the food and ended up feeling a little sick the next day. Mostly my own fault as I know what I shouldn't eat, but was a little tipsy and missed it. Overall, the food was good. I would like to try the Chef's table on another ship that has its own room, as I feel it would add another level of "special" to this experience that we missed out on. We gave our feedback to our main dining room waiter, Kaveendra, and he informed the staff. The next day we had free champagne and an apology letter in our room. The staff always aims to please and is really awesome and problem solving. We did miss all of the shows due to our late dinner time and generally feeling tired. Not sure if they were good or not. This was my 9th cruise and my 8th cruise with Royal. I booked three more cruises while on this one so I am still a true fan of their services. Read Less
Sail Date May 2015
We were four adults who planned this trip just a few months before leaving, so we did not have a lot of time for planning and this was the start of the busy season in Europe. Royal Caribbean arranged our flight from USA with Choice Air and ... Read More
We were four adults who planned this trip just a few months before leaving, so we did not have a lot of time for planning and this was the start of the busy season in Europe. Royal Caribbean arranged our flight from USA with Choice Air and this was a good decision. We booked a place which is called a hotel but is actually an apt. called Ca' dell'arte Suite with two bedrooms, but only 1 bath on first level. It was like climbing a mountain to get up the stairs to enter the apt. However I realize this is not unusual for Europe. I do not recommend it for anyone with difficulties climbing stairs. It included a small kitchen which was nice and to have the somewhat larger refrigerator than what is found in a hotel room. Being four females the bathroom can be a little crowded, but all in all the place was very clean and comfortable. We had booked a tour with Nadia Danesin from Friend in Venice tours for the afternoon after arriving in the morning. This would have worked out well if it had not been raining non-stop. Even though we had a map we had difficulty finding the apt because no one in Venice goes by addresses and everything is just 3 minutes away from where ever you are. It was difficult getting around in the rain and over the bridges with suitcases. But we managed and finally got to our destination, although tired. When we went on the tour we had a great time with Nadia Danesin who made it enjoyable despite the rain. Next day was getting to the port via the water taxi and going on the cruise. Our ship Splendor of the Seas was an older ship that does not have all the amenities of the bigger ships. There were four of us in this comfortable suite with the balcony. None of us had been to Venice and it was nice to start the cruise from this port. The employees on the ship made the cruise so worthwhile. We had a great time with the room attendant could not have been more efficient and catered to us like royalty. We enjoyed the MYTime dining and the staff in the dining room were wonderful. The food was good and we had a great time joking around with the staff. The biggest thing lacking on this cruise was the entertainment, however, some of the singing and dancing performers were great to watch. We had booked private excursions so we did not use the Royal Caribbean excursions. Read Less
Sail Date May 2015
Splendour of the Seas Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.7
Enrichment 1.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.9
Rates 4.0 4.2

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