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464 Splendour of the Seas Cruise Reviews

Dubai Airport , 300 passengers going through passport control in lines was slow mainly due to the fact staff leaving their booths for a walk about . A private taxi collected us from Dubai Airport and transported us to Dubai cruise ... Read More
Dubai Airport , 300 passengers going through passport control in lines was slow mainly due to the fact staff leaving their booths for a walk about . A private taxi collected us from Dubai Airport and transported us to Dubai cruise terminal ( have proof of your booking handy to get through port security gate) at terminal building met by porters who are eager to take your luggage inside for expected payment ,after a couple of hours were were eventually processed (even though we had completed our administration on line) boarded the ship, pay particular attention to the Deck number of your stateroom ,your sea pass card has only the last 3 digit on it. We were on any time dinning visited the King & I restaurant once , the waiter and his assistant both introduced themselves as it was our first night we enjoyed the meal, we took all our meals in the Windjammer self service restaurant ,breakfast you could order omelets or fried eggs,lunch/dinner was varied 3-4 hot soups in various colours ? Salads cheeses soft tomatoes and a carvery, as week progressed seemed to be lots of mixtures of stews the food was OK,table staff were helpful and the wine waiter was not over bearing in selling . Entertainment was average choreography seemed out of sync with singers and dancers, sound was poor if not inaudible, we did go to an international karaoke competition it was dire & the compère was even louder ,they had aerial artists in the centrum pretty good but you can only bounce and spin for so long (15 minutes). Ship security staff only one member checking passengers off the ship when in port. Ports of Call Khasab, 8km from the port .We had booked trip on a Dhow arrived on the pier with many passengers all standing about in the hot sunshine, totally disorganised eventually groups made there way to other end of the pier to board the boats .the trip up the fjords was different no greenery and small fishing community’s who do not like tourist we stopped so some of the passengers could go swimming. Muscat. x 2 days(Via Royal Caribbean) We had purchased Big Bus Tours Tri City Ticket , Hop on hop off bus in the port for the city tour the buses were extremely busy and you might not get a seat if you got off ,we stopped at the beach and visit the local cafés/ shops due to confusion about what currency they would accept we decided to catch the next bus out . Second day we went a bus tour which included a visit to a 5 star hotel for afternoon tea. Abu Dhabi UAE (one day) City tour and Grand Mosque with beautiful Islamic architecture has the second largest (70m x 60m) hand made Persian carpet in the world. Dubai , Hop on Hop off bus tour to Palm island and visited the lost chambers aquarium which was very busy. Disembarkation on the last day was a lot quicker ,unless your on board account had not been settled. Dubai Airport ,departure through passport /imagination was slow at the desk no communication just a curt room 4 (notice other passengers being sent to rooms) official behind his desk looked at us and passports stamped returned passports and we at another desk official stamped passports and we were through to security the experience was nothing like the happy smiling face's of official photographs , if Dubai want to encourage tourism have to send officials on a customer care courses .Large shopping mall with a variety of food outlets and shops. If I returned I would like to spend a couple of days exploring Dubai before joining the ship Overall enjoyed the Arabian Gulf holiday. Read Less
Sail Date December 2015
I have been cruising for over 20 years and my cruise with RCI is without doubt the worst I have ever been on. First the good points: the ship was clean and the staff very friendly and accommodating. The bad points: I booked ... Read More
I have been cruising for over 20 years and my cruise with RCI is without doubt the worst I have ever been on. First the good points: the ship was clean and the staff very friendly and accommodating. The bad points: I booked flights and transfers through RCI. On arrival in Dubai the RCI staff were disorganised & we were passed from one member of staff to another. Finally we were put on a coach to a hotel for breakfast. At about10.30 am we were taken to the ship where we had to wait until gone 13.00 to get into our cabins, which was understandable, but we couldn't get any form of refreshments until that time either. On the return, we had to leave our cabins at 08.30 & we were taken straight to the airport. I had a 6 hour wait in the airport, other guests had longer. The cabins were clean & the steward was very good. I had an outside cabin & there was no fridge, drink making facilities or toiletries. There was a good choice of food and it was of a reasonable quality except there was no where to eat after about 11 pm. In the self service restaurant you had to eat off plastic! The Christmas dinner was nothing special although they did give us a 3 inch candy stick! Entertainment was generally poor and the internet useless. Customer service after the cruise has been useless. A lot of apologise but no action - offered a voucher for 150 towards a future cruise, as if I'd cruise with them again! Read Less
Sail Date December 2015
Check in was longer than usual as queues had built up but we were very pleased with prompt arrival of bags. Interior cabin 6111 was clean, comfy and very quiet at night. We had towel animals and a very friendly cabin steward. ... Read More
Check in was longer than usual as queues had built up but we were very pleased with prompt arrival of bags. Interior cabin 6111 was clean, comfy and very quiet at night. We had towel animals and a very friendly cabin steward. Interesting mix of nationalities on board... The most varied we have ever experienced in 9 cruises. This made for lots of interesting conversations but the downside was that the 8.30 sitting in King and I was empty a lot of the time. We never sat on a full table and had to move to get people to chat to. Ports were excellent. Loved our Dhow trip in Khsab... Book it privately and you get an amazing morning with dolphins swimming alongside.. Thanks DONNA! I recommend visiting the mosques in Muscat and Abu Dhabi but make sure you are respectfully covered ladies or you will have to wear a provided outfit! The shows were good but they need to keep backing lower as the superb voices of singers were drowned out at times. Lovely ports, slow speed of ship so very gentle. Warm pleasant temperatures. Lovely cruise! Read Less
Sail Date December 2015
I have recently returned from a cruise to Oman & the UAE on Splendour of the Seas. I would start by saying that my previous cruise experiences have been on Norwegian and I much prefer their freestyle mantra. While a small ship I ... Read More
I have recently returned from a cruise to Oman & the UAE on Splendour of the Seas. I would start by saying that my previous cruise experiences have been on Norwegian and I much prefer their freestyle mantra. While a small ship I though overall for it's age Splendour of the Seas looked in good condition in the public areas though I felt that in the lesser traffic areas (like the corridors and stairwells for cabins on lower decks) it looked pretty tired. Embarkation was a complete nightmare - I had completed all required paperwork online because that was recommended to speed up check in, but when I got to the port at 1:30pm I lined up for 2 hours before getting checked in. In previous cruises I have never spent more than 20 minutes in line. I understand that I am not an RCL member so was waiting in the longer line but it was a bit ridiculous, more staff would have streamlined the process and perhaps a line for those who hadn't bothered to complete their forms in advance as those were the ones that held it up for everyone else. Dining wise I only ate in the Windjammer purely because as a solo traveller I preferred not to sit with a table of 8-10 in the King & I, this highlighted my preference to travel with NCL where I could sit at a table of 2 in the main dining room at any time of my choosing. The food at the beginning of the week was good but towards the end it felt like some of the meat was being recycled into stews and didn't taste great. Food was lukewarm unless you got there right on 6:30pm for dinner but the variety of food was fine. Entertainment was dreadful, aside from the aerial show which was good but incredibly short I felt the standard was well below what I have seen on other ships. There weren't any fantastic theatre shows to speak of and some of the singers struggled to stay in tune. Port wise it baffled me that the ship spent 2 days in Muscat but only 1 in Abu Dhabi when there is so much more to see there. Muscat was a good port though. Khasab was good for me because I booked a Dhow Cruise but to be honest if you hadn't booked a shore excursion through the ship then this port would be a complete waste of time, there was little to no representation on the pier from the locals and of course no taxies so you really had no option to explore other than via the ship's tours. Information about the ports within the cruise compass newsletter was minimal and my observations of information being provided by Guest Services and Shore Excursions staff was that they also were not particularly knowledgable on the ports we were visiting. When I got off in Khasab to go on the shore excursion there was a complete lack of organisation and staff, only 1 person handing out stickers for multiple tours and it was only by luck that I noticed a local holding a numbered sign for my tour across the other side of the pier - no announcements, loud speaker, nothing. The tour itself was excellent though. I chose an interior cabin which for the price was fine but I regretted my choice to go on the 3rd deck which was directly underneath the casino and the main atrium bar - it was like having someone move house above my head every night all night. I didn't request a move because I got it at a very cheap price so I completely accept that I wasn't in a position to negotiate a better room. Air con in the room didn't work properly, even when set to the warmest it could go it was absolutely freezing - I asked for it to be fixed and was told that the person who had stayed in that room the cruise prior had said it was too hot so it had been made colder, it was never fixed and I slept in long pants and a jumper to stay warm. The shower had the opposite problem even at it's coolest setting it was almost too hot to stand in. When I tried it on the first day at a mid-range temperature it nearly burnt me - but I guess at least I was always sure of a hot shower which sometimes you don't get on ships. Staff in general didn't seem excited or happy to be onboard with the exception of the housekeeping/room attendants who were all very lovely. While I am sure it would be have been better if I was in the main dining room not once in 6 days did anyone ever ask me if I wanted to order a drink, not in the Windjammer, or the pool deck, nowhere - it kind of surprised me. Both times I needed to see Guest Services I had to line up for over 30 minutes however that may have been more to do with the people in the line and their line of questioning than the staff themselves, but while the staff helped me with what I needed they never smiled or seemed welcoming. I disembarked a day early in Abu Dhabi so disembarkation was obviously a whole lot faster for me than embarkation. Overall it was just an "okay" trip, not one I would talk about for weeks after or be recommending to my friends and family. Read Less
Sail Date December 2015
Started the cruise after a 4night stay in Mestre Venice embarkation excellent balcony cabin midship on deck 6 plenty of hanging space but no drawers or shelves for clothes. Drinks expensive so took a package for one (surprising as in the ... Read More
Started the cruise after a 4night stay in Mestre Venice embarkation excellent balcony cabin midship on deck 6 plenty of hanging space but no drawers or shelves for clothes. Drinks expensive so took a package for one (surprising as in the past all cabin occupants had to have one.) We knew about the drinks policy but managed to get a bottle of gin and a bottle of brandy on board in our suitcase. As RC have no tea/coffee making facilities in the cabins we use room service each morning for our wake up brew this year we asked for a kettle and received one on day 3 so could brew our own as required. Food on board was very good but not usually hot service good buffet which we rarely use was the best I have seen on a ship(we have done 11 cruises on different lines) Entertainment with the RC singers and dancers was poor but entertainment brought onboard was good although some nights we struggled to decide what to see on others we had little choice lots of daytime entertainment from bridge to crafts, dance lessons to keep fit sometimes a little holiday campish like the belly flop competition and the sexiest male but you could avoid this if you stayed away from the pool area area. Excursions desk not much help if you wanted to see somewhere on your own took one with the ship to Jerusalem and Bethlehem rather expensive at approx 139$ each we were rushed around for 5 hours Jerusalem was excellent but Bethlehem was a complete disappointment would have been much better to take a taxi arround Jerusalem and enjoy it at leisure Finally disembarkation was excellent for our 3night stay in Dubai Read Less
Sail Date November 2015
Having read some very mixed reviews of this ship I was curious to form my own opinions and experience Splendour for myself. It always intrigues me how there can be so vastly differing reports of the same ship. I am pleased to say that my ... Read More
Having read some very mixed reviews of this ship I was curious to form my own opinions and experience Splendour for myself. It always intrigues me how there can be so vastly differing reports of the same ship. I am pleased to say that my experience was superb and fulfilled an ambition to cruise through the Suez Canal. From start to finish the ship and its outstanding crew did a great deal to make my experience memorable. Boarding at Venice could not have been easier, the ground staff helped me with my bags from the taxi and I was onboard the ship 15 minutes later. Virtually no line in the terminal. The muster drill was quick and painless and we departed as the sun was going down in very cold temperatures. First things first, if you like a drink (and I do) then buy the drinks package and forget about it. I found with around 4 drinks a day I would break even and was able to relax at the bars and enjoy good wines with my dinner. My Elite status with Celebrity transfers to Diamond status on Royal Caribbean which gained me access to the Crown and Anchor lounge event from 5pm until 8pm daily where we had the pleasure of being served by one of RCCLs very best bar tenders, Vinny. I ate breakfast each day and dinner every evening in the main dining room called The King and I. With the My Time dining I never waited for a table for more than a couple of minutes and, as friendships grew during the 16 day cruise ended up dining with a group of us at the same table. I think our group received some truly outstanding and special service from our waiters and we had some great conversations with the staff who were looking after us. The food was good, if not great but perfectly acceptable. Like other reviewers, I miss the lobster on the menu and don't much care for the extra charge items. However, if I was looking for consistently outstanding quality food the Royal Caribbean would not be my first choice. As usual, my stateroom attendant was superb and it never ceases to amaze me what these guys do, twice a day and manage to keep a smile on their faces. I used the laundry service wash and fold twice and they did a great job. I think packing as much laundry as possible into a paper bag is an art form and Royal Caribbean should have classes on the subject. The onboard entertainment was a mixed bag but two shows I particularly enjoyed were performed by Donimo and the juggler/comic whose name I don't recall. There seemed to be a fair amount of dance classes going on in the Centrum for those who like to participate. I thought the lecturer Geoffrey, got into his stride throughout the cruise and gave an interesting talk about the Suez Canal. I would have enjoyed a much more detailed account of the canal over a period of several days rather than a one off talk and perhaps with expert announcements of what we were seeing as we transited the canal. In this regard I have fond that Celebrity do a much better job. I have seen reports that the ship is tired and in poor condition, this could not be further from the truth. I found everything to be in perfect working order, immaculately clean and superbly maintained. I found it hard to believe the ship is 19 years old, that makes her a teenager - right? In fact she is an elegant and still beautiful lady who I grew very fond of during my 16 days. As many folks said during the captains event, there are many passengers who love the smaller ships and are not keen on the ever pressing drive towards massive ships with all the family activities. I am certainly one of those who enjoys some quiet rest time and the opportunity to read a good book without being drowned in noise. The Suez Canal was a spectacular event but the first 3 hours were in darkness. I assume the cruise companies don't have control over this because of the convoy system but it is around a 12 hour transit. I found the security efforts for the Gulf of Aden crossing to be very thorough and quite interesting. We were joined by external security/military folks who stayed with the ship until Muscat in Oman. Delivery of 'security equipment' in the Red Sea was interesting to watch. Our stops in Athens, Haifa, Ashdod and Salalah were all good and the final arrival in Dubai early in the morning spectacular. We had an overnight in the UAE giving time to explore Dubai which was good. All in all, a really excellent cruise and if my review persuades you to consider joining the Splendour of the Seas prior to her departure from Royal Caribbean in April, you will be sure to enjoy. Read Less
Sail Date November 2015
Flew Newcastle/Paris/Venice with Air France - flights on time but our worry about luggage transfer was a needless concern - met by RC staff and taken to coach. In no time we were on the ship & in our cabin. We had some concerns ... Read More
Flew Newcastle/Paris/Venice with Air France - flights on time but our worry about luggage transfer was a needless concern - met by RC staff and taken to coach. In no time we were on the ship & in our cabin. We had some concerns about the Splendour after reading so many bad critiques - however, it pays not to take too much notice as we found the ship to be spotlessly clean from top to bottom with a very attentive staff. The ship is looking rather jaded but feel sad that it is leaving RC fleet. The pianist entertainer in the Schooner Bar was very popular as was the entertainment in the R Bar. Enjoyed some of the Theatre Shows. As we are Diamond Plus we spent quite some time in the Concierge Lounge which, as expected, was most enjoyable where we were always made welcome by the Concierge who was truly wonderful in every way. Our J.S was immaculate thanks to our Steward Made who is one of the best. Our transit through the Suez Canal was quite exciting - no pirates fortunately but we witnessed a sandstorm which caused a slight delay as the Port of Suez was closed & we had to wait 2 hours for more staff to board from the Port. We enjoyed the food in the Windjammer - always a good selection with excellent staff - nothing was too much trouble for them. Ate a few times in Chops - fabulous! The last day we spent sightseeing in Dubai on the Hop on Hop off bus which is highly recommended as is the Dubai Mall which certainly excels, extravagant shopping is available and there is a superb Aquarium which is a must. Left the ship at 5.00 a.m. then taken to Dubai Airport which has to be seen to be believed, for our Emirates flight back to Newcastle. The crew on Emirates were most attentive and the food served was well above average. Landed in Newcastle five minutes early after a wonderful 16 days in beautiful warm weather, never too hot nor too cold. Read Less
Sail Date November 2015
Had a magnificent time for the 16 night Suez Canal Cruise. All of the ports were amazing! From Venice (breathtaking), Athens (Historic and Educational) to Israel (Spiritual, Riveting and inspiring), Suez Canal (Man made beauty), Oman ... Read More
Had a magnificent time for the 16 night Suez Canal Cruise. All of the ports were amazing! From Venice (breathtaking), Athens (Historic and Educational) to Israel (Spiritual, Riveting and inspiring), Suez Canal (Man made beauty), Oman (Pleasant Surprise) and Dubai (The Capital of Excess), I LOVED THEM ALL!!! Met some great people aboard Splendour and my cabin Steward (Joseph) and many of the wait staff that I met were amazing. Felt like old friends. Just a really great cruise. Although I must note... the activities on Splendour were below par. There just wasn't nearly enough to do. It was catered to all old people. Ship days were quite boring sometimes. Thankfully I love to read and had a few books. My cabin (junior suite) was perfect. I wouldn't have wanted to do such a long cruise especially with the lack of activities in a small room. My floor (8th) was always quiet as well. Read Less
Sail Date November 2015
This statement is based on comparisons with numerous other cruises we have enjoyed with several cruise companies including two with Royal Caribbean (although they were about ten years ago). Our latest cruises have been with P and O, ... Read More
This statement is based on comparisons with numerous other cruises we have enjoyed with several cruise companies including two with Royal Caribbean (although they were about ten years ago). Our latest cruises have been with P and O, Thompson and Azamara, all of which we would travel with again. In November four of us traveled to Venice to join the cruise ship Splendour of the Seas for another cruise, this time from Venice to Dubia via the Suez Canal. All started well, getting on the ship was simple and well managed and we were quickly settling in on board. In view of the high bar prices we decided to purchase a drinks package which served us well and I think we got our monies worth out of it. Our first disappointment came when we entered our cabin and found that we had no Tea and Coffee making facilities and no fridge. The room itself was well appointed and cared for and our cabin steward was excellent throughout the cruise. On entering the washroom in our cabin we were surprised to find that the dispensers for shower gel etc. were empty and they remained so for the cruise. We dined on the first sitting on a table for ten guests and quite frankly the service was poor. Not only did we not get any wine/bar service for the first two nights, the food service to the table was slow and the food arrived luke warm. A discussion with the person supervising our waiter at the end of night two did not seem to fix any of the problems, so part way through the third evenings service I found another supervisor and asked him to send the Maître D to our table. He never arrived. At the conclusion of our meal we went and found the Maître D who said he had been told we wanted to speak to us but he had not come over and had passed the issue onto his supervisor. The following night’s service improved but it was never brilliant. It would have helped if our waiter could have remembered which meal went to which guest. Whilst on with the meals, the menus started to repeat early in week two which is another issue we have not had on other cruises. Also on our previous cruises the evening meal has usually consisted a starter course, soup, main course, sweet, cheese and biscuits and coffee. This was a starter, main course and sweet with coffee. If you wanted cheese and biscuits it came as a choice on the sweet menu, but did not give you a choice of cheeses or biscuits. The internet packages on board were unbelievably expensive with no option to simply pay for the minutes you use, the daily packages varied from 40 usd a day down to 20 usd depending on how many days you were purchasing. When compared to our last cruise when our internet bill for the whole of the fourteen days was less than £20.00. Disembarkation arrangements became a nightmare. Firstly we filled in the departure cards and handed them in as requested. Our travelling companions had luggage labels delivered to their room stating they were leaving the night before they were scheduled to leave, we got no labels at all. Jointly we went to find out what was happening and was met by a curt and unhelpful clerk who said the labels were wrong, we shouldn’t get any labels at all as we were leaving independently and we had to carry our own bags. Later we received a letter in our cabin contradicting this and stating we were all leaving the ship the night before our departure date. We returned to the desk and were advised by a more helpful young woman that the system had a glitch and she would sort the problems, we were to do nothing. The following day we returned to the desk to find out what was happening and were told the problems had been caused by us filling in the departure cards wrongly with the incorrect details on them. Then they went back to the glitch causation. A fifth trip to the desk finally got us some baggage labels and we had a plan to leave the ship. On every other cruise we have disembarked the ship and traveled in transport provided by the cruise company to the airport. On this trip we could access this option if we paid extra for it, it would cost the four of us almost 80usd. We settled for a taxi costing us less than £2.50 each. We will not be going back with Royal Caribbean again. Read Less
Sail Date November 2015
We were a large party who sailed from Venice to Dubai on the Splendour of the Seas, a ship soon to be sold by RCI. I was a bit apprehensive given that the ship was 20 years old (despite a recent re-fit) as my previous experience on ships ... Read More
We were a large party who sailed from Venice to Dubai on the Splendour of the Seas, a ship soon to be sold by RCI. I was a bit apprehensive given that the ship was 20 years old (despite a recent re-fit) as my previous experience on ships of this age with a re-fit (Celebrity Infinity) proved very disappointing. I was pleasantly surprised however as RCI clearly take care of their fleet. Before I review the cruise, their is one matter which appalled us all. At no time when booking the cruise, or prior to the cruise, were we made aware of the 'pirate precautions' which would be carried out. These included being banned from the top deck for a night, not being allowed lights on our balconies some nights (which rendered the balcony out of bounds), the anti pirate crew drills, the covering of windows through out the ship with brown paper, the general darkness the ship was in for some nights, the 'safe haven' instruction re any potential attack and most concerning of all the weapons which were brought on board labelled as 'security equipment' (is this legal under maritime law?). There were a few on our group who, despite the assurances this was merely a precaution, could not relax during this part of the cruise. Shame on RCI for not making anyone (not even travel agents) aware of this at time of booking or prior to the cruise to allow us to decide if we wanted to cruise under these conditions. Be aware of this if you consider this cruise (with any company). Embarkation - was as smooth as I've experienced. Compared to Celebrity last year (Panama Canal cruise) it was much smoother and quicker. The ship was clean and well looked after, though in comparison to modern liners a bit on the small side. This was particularly acute given the 6 days in a row sailing we had. The windjammer self service was a too small for the number of passengers, however we always managed to get seated together at lunchtime once we coordinated the securing of tables. Crew were all very pleasant and helpful and seemed genuine in their hope we enjoyed the experience. We dined in the first sitting at 6pm which is about an hour earlier than we'd have preferred. Given the size of our group, any time dining was not really an option. Second sitting was at 9pm which was too late for us. Main dining was good, though it is disappointing that RCI continue the trend of charging extra for a small number of dishes which remain free on other cruise lines - lobster being the main one. The waiting staff were good, though as with every cruise I've been on, it constantly grinds that the men in our party were served alcohol immediately we sat down whilst the ladies had to wait, sometimes in excess of 15 minutes. A quick word with the head waiter sorted this, though it shouldn't have been necessary. We also paid for 4 night speciality dining at Choppes Grill and Azumi Japanese restaurant. Ignore the Sushi option, it was bland and not worth going to. Choppes grille was very good and the steaks amazing, but we couldn't help feeling a bit annoyed that the high quality of food in the speciality restaurants (which you pay extra for) used to be the norm in the main dining restaurants of RCI. Entertainment - The theatre shows were pretty poor. I don't think any of us lasted a whole show before leaving. We much preferred our time in the Schooner bar. For a ship with only 3 inside bars, it was annoying that the bar in the Top Hat lounge was not open during the day, more so as most of the 'during the day entertainment' took place in that bar. There's not much to do on the smaller ships other than quizzes. Thankfully we were a large group so could entertain ourselves. I'm happy we never did this cruise as just a party of 2. Excursions - We did our own thing in Athens which I'd recommend. For 70 Euros (in total), a local taxi driver gave 4 of us the same tour that RCI were charging $120 each for (albeit we had to feed ourselves). The driver was great, very trustworthy and only wanted paid at the end of the day, whilst he gave us time to enjoy the sights and shopping. Haifa- We did the tour of Haifa and Acre (or ACCO as we were informed by the guide). Not much to see in Haifa and it's quickly forgotten, however Acre was a really good tour. The only down side was we were continually told there was no time for shopping until we reached a local souvenir store (which the tour guide was clearly promoting) where we were allowed 30 mins to browse the tat on offer. We bought nothing. Jerusalem - A tour encompassing the wailing wall, the old city (including the 14 stations of the cross) and the Holy Sepulchre was amazing. Well worth the cost of the tour on its own. Then on to Bethlehem and the Church of the Nativity which although I am not overly religious was quite moving. This tour was a bit spoiled again re the shopping. Not being allowed to browse any shop or stall other that the tour operators preferred tat store meant again not much purchased. Salalah - We did or own thing again and for $150, 6 of us were given a tour of Salalah. (of note, there is no cheaper price to get into the town). Not much to see, the Souk was Ok but almost all stalls sold the same stuff. Dubai - Again did or own thing which was good. No pressure re time given we had an over night stop. High Tea at the Burj al Arab 7 star hotel is a must. Disembarkation - The Smoothest I've ever experienced probably helped by some passengers staying on board for the next cruise and some who chose to disembark the day /night we were in Dubai. Being the second time we've sailed on an older and smaller ship, for future it'll definitely be the larger and modern ships for us and time to give cruise lines other than those in the RCI stable a go. Read Less
Sail Date November 2015
We've cruised with RCI now for a number of years and generally like the cruise line. This particular cruise was a bit of a mixed bag! The good.... For an older ship about to be sold we were pleasantly surprised that it was in ... Read More
We've cruised with RCI now for a number of years and generally like the cruise line. This particular cruise was a bit of a mixed bag! The good.... For an older ship about to be sold we were pleasantly surprised that it was in such good ship shape, was intimate and had more character than the newer RCI ships. Even our cabin was well appointed and more spacious than we expected (room 7106). The not so good.... it's hard to explain the downside without listing a whole load of niggling faults that accumulate. I guess the best way to say it is that it feels like the ship is winding down to the sail of the ship in April next year. For example... 1) Service around the ship - normally on RCI impeccable but on this cruise was variable... sometimes not enough bar staff and sometimes bar staff more interested in talking to each other. 2) Food was often lukewarm or cold 3) Entertainment seemed low key and forced rather than a pleasure... (note having spoken at length to one of the performers who I'll keep anonymous this isn't a surprise as they were generally not treated so good) 4) Processes like passport collection and distribution were badly organised (one required us to queue for 30 mins in the middle of our cruise).... etc. We completed a mid-cruise review with these points and in all fairness to the crew every issue was recorded and raised with us discretely. There was at least some attempt to solve the problems but it was clear the effort was more about negating our complaints than solving the problem. For example the day we submitted our "food is cold" comment, the dining staff looked out for us and our food was delivered on piping hot plates and the whole table noted. It was a nice touch except that the next night it was again lukewarm.. and we weren't about to delay our food and make an issue every night. We met a variety of people that were much more animated and displeased on the cruise.. from the first time RCI cruisers who were appalled at the rip off alcohol prices (note this is typical RCI and so if you're into alcohol we'd advise you find another cruise line) to a couple who have cruised with RCI many many times and even were on the Splendour the year after it first sailed (1997) who basically thought every aspect of the service and ship was worse. Frankly and in complete fairness on the whole we had a great holiday despite things being below RCI normal standards. Read Less
Sail Date November 2015
I had fun on my first Royal Caribbean cruise. I found the staff to be really pleasant and professional. The first day the housekeeping lady introduced herself to me and gave me her card. The room was always kept clean and tidy . The ... Read More
I had fun on my first Royal Caribbean cruise. I found the staff to be really pleasant and professional. The first day the housekeeping lady introduced herself to me and gave me her card. The room was always kept clean and tidy . The weather wasn't so good we didn't leave Venice until early morning . So we had to skip Dubrovnik . I and many others were disappointed but you can blame RC for the weather . So that meant two days at sea , I didn't mind there was plenty of things to keep me occupied . The shows were good , The cruise director staff were friendly . I had a lot of fun . The food was nice , I enjoyed breakfast in the king and I restaurant . The windjammer was nice for lunch could have done with a few more choices but it was nice . The first port was Rhodes , I did a walking tour it was ok but was left thinking is that it . Could have done with more ports of call but It was a good first cruise . Read Less
Sail Date November 2015
We'd had a fab cruise on Eastern Med with Celebrity Silhouette in 2014 so jumped at the opportunity of repeating some of those fab ports with Royal Caribbean's Splendour in late Nov 2015, before it sailed off to Dubai for winter. ... Read More
We'd had a fab cruise on Eastern Med with Celebrity Silhouette in 2014 so jumped at the opportunity of repeating some of those fab ports with Royal Caribbean's Splendour in late Nov 2015, before it sailed off to Dubai for winter. We got a great cruise-only deal and arranged our own flights and transfers which ran smoothly. Maritima cruise port was a little unorganised compared to our last visit but it didn't take too long to get onboard and our cabin was ready - so we dropped off our carry-on and headed to the Windjammer for lunch. We knew not to expect Silhouette's modern elegance or facilities, as Splendour is over 20 years old and smaller, and were pleased with the 2011 refurb of public areas. Our cabin however, looked dated and tired (though clean and spacious - being a large ocenview aft deck 3), as if the refurb didn't include them. Also, Royal Caribbean's website was not accurate with cabin photos or details as cabins did not have iPads and interactive services. For any queries one had to phone Guest Relations or queue in person which was disappointing as queues were always long -obv as you couldn't even check your account using the TV in your cabin. Our departure got delayed by storm winds & rain, making us miss the beautiful sail away through Venice. Captain made a few announcements on the first evening and finally told us that our delayed departure meant we would need to skip our first port, Dubrovnik, altogether. Much grumbling about that onboard, and we also were very disappointed since we had booked this holiday to visit Dubrovnik and Kusadasi again. Most nights' sailings were a little rocky but leaving Turkey the Captain gave us a warning of storm winds ahead - and we had the worst night onboard ever. Doors outside were closed, water was pouring into the Solarium, and the ship shuddered and jolted on its journey to Split. Very little sleep was had and in the morning Captain made an announcement to say we'd actually had some Hurricane level winds overnight. Although winds eased, we then weren't able to dock at Split until late afternoon - resulting a shortened stay, delayed departure and a late arrival back in Venice. Entertainment I have rated average or poor, as it wasn't to our taste really. We are a couple in our late 30s and the musical theatre productions were probably more aimed at folk 20-30yr older than us, with more US slant to it too. Craft sessions in the Schooner Bar? Not for us. Took part in some of the pub quizzes and went to see evening Game Shows in one of the other venues (Mr&Mrs, Who wants to be a Millionaire etc) and I did participate in a zumba session in the Centrum on one of the sea days. The activities team members were all loud and fun, but the cruise director was terribly wooden and totally unfunny..and cliched. High of the trip: Staff. Especially serving staff in the MDR and head waiter & kitchen who made sure my hubby's diet was well catered for during the week. Food was great in the MDR and in the Windjammer, not to Celebrity standard but good. We didn't use any of the specialty restaurants so can't rate them. Service in bars was good and prompt too, we upgraded to Select package and found it had a wide enough range of wines to enjoy. Good mix of ages and nationalities, incl. good number of other travellers 20s-50s to keep the club busy on most nights too. As I mentioned, the weather was against us most of the week and it resulted in us arriving in Venice late on our final morning. Thankfully our flight wasn't on too early and we disembarked only about 45mins later than scheduled. Plenty of taxis were outside the terminal so we were able to use our Radiotaxivenezia AP pre-pay transfer voucher and arrived there before the masses (on RC shuttle buses). Pleasant ship, small but with great staff, good food but dated cabins (mis-sold on RC website). Great itinerary too, shame we missed 1,5 ports :( Read Less
Sail Date November 2015
You are over the age of 70 and like being rude to people. Then this is the cruise for you! Overall, the cruise was boring, the people on the cruise were rude, old people, the ship is old, bathroom too small, RC charges for EVERYTHING ... Read More
You are over the age of 70 and like being rude to people. Then this is the cruise for you! Overall, the cruise was boring, the people on the cruise were rude, old people, the ship is old, bathroom too small, RC charges for EVERYTHING (ironing services, dinner options, coffee at dinner, room service costs after midnight), and the list goes on and on. PLEASE get your money back and do not go on this cruise. If I can save someone their time, energy, and money, then I've done my job. If I could rate this a zero, then I would. During one of the shows, the string quartet made a statement/joke about how the splendor of the seas was a floating prison, and I could not agree more. I was ready to get off the boat on day 2! Here are a list of just a FEW issues I had with them: 1. Have more activities and entertainment. 2. Have more activities and entertainment that is geared to a younger audience. 3. Have a movie theater or playing movies on the lido deck. 4. Have a midnight buffet like most other cruise lines. 5. The itinerary for the different locations was terrible. We did not have enough time at the ports (esp Athens). 6. Housekeeping would never answer the phone and we tried to call several times. 7. The shows/performances were boring and of low quality. They were very amateurish. People were falling asleep during the shows. 8. There were gnats or some small, flying insects in our bedroom. I swear I was getting bitten at night while in bed. 9. Sheets had dried blood and other nasty, questionable stains on them. These were supposed to be "clean" sheets placed on our beds. 10. Better channels on the tv in the room (and additional movie channels besides TCM -- again catering to the older population). 11. The dance "club" played terrible music and the dj would not play the songs we requested. 12. Not enough seating in the Windjammer. Also, it would be nice to have additional food options on the lido deck every day. 13. We only had 3 animal towels during our 7 day cruise. On other cruises, I'm used to getting one every day and sometimes more than one a day. 14. The cruise director was not good. He didn't seem genuine or a good director. I've seen MUCH better on other cruise lines. Plus, I did not know who the cruise director was until maybe day 3. 15. On other cruise lines, they typically have a day where the serve lobster FOR FREE during dinner. RC wants to charge for EVERYTHING and therefore, it was on the menu every day at a cost. 16. The quiet zone was pointless. You could have a movie playing or some other fun activity going on during that time. 17. A/C did not properly work in our stateroom. 18. The agenda/daily activities overlapped with our dinner time, and therefore we would miss shows. 19. The food was not good on the boat. I was unimpressed with the food options. 20. There are additional issues, but I will stop here for now. Overall, I was not pleased with my experience with RC. I do not plan to go on a RC cruise again. I also will be posting a trip advisor report letting others know of the "not so pleasant" experience I had on RC. I have cruised on several Carnival cruises, and I had a wonderful experience EVERY TIME. I was never bored, I had plenty of food options, and the entertainment was entertaining. RC, on the other hand, was the first cruise where I was not happy and I was extremely bored. One experience that really rubbed me and my group the wrong way was at the photo department. I took a picture (with my camera phone) of one of my pictures (because I did not see the sign that said not to take pictures). The photo guy came to me and said security saw me and to delete the picture. I did not appreciate his approach, but I deleted the picture anyways. A few days later, one of my cruising friends went to view her pictures. She noticed that NONE of our pictures were up there. She went to the guy and asked him about it. She had him print out all of her pictures. Come to find out, they pulled all of our pictures and did not place any of our pictures up for viewing. Not only that, but they removed other people's pictures that was not even there when the "incident" went down. I felt like they were profiling and discriminating against our group and anyone who was with us (regardless of whether they were there or not). This is unacceptable behavior from a company, and I feel that there was racial profiling taking place. It's not fair to other people in our party that they get "punished" for something they were not even involved in. The fact that the photo guy thought he was "punishing" us was petty and unnecessary. It was not that serious. However, they felt that they needed to do that. RC will not be getting my business again. Also, I will be sure to tell others of this experience. I'm sticking with Carnival and other cruise lines. Read Less
Sail Date November 2015
As a quick summary it seems that royal Caribbean is becoming more of a budget cruise line when it comes to food ...our last cruise was thomson , ..there was lobster on the menu...on royal Caribbean it was a chargeable extra. On royal ... Read More
As a quick summary it seems that royal Caribbean is becoming more of a budget cruise line when it comes to food ...our last cruise was thomson , ..there was lobster on the menu...on royal Caribbean it was a chargeable extra. On royal Caribbean the fish pie had crab sticks in it an not a lot else. The scallops (well I think they were scallops were the size of peas). Breakfast in the main dining room is now part self service( get your own cereals , orange juice etc) and part waiter (omelettes, sausages, bacon etc) but you wait for ages for anything ordered. This was out of keeping with service which generally was very good. Entertainment and everything else was on the side of good and above budget level cruising but the food is not up to the level of princess, celebrity or p&o ( and suprisingly below thomson unless as stated you want to pay extra ...30 dollars per person extra for lobster) Read Less
Sail Date November 2015
We have just been on a cruise with the Splendour of the Seas - 7 nights 'Greek Isles & Turkey Cruise' from Venice November 7 to 14, 2015. Itinerary: Dubrovnik, Croatia; Rhodes, Greece; Kusadasi (Ephesus), Turkey; Split, ... Read More
We have just been on a cruise with the Splendour of the Seas - 7 nights 'Greek Isles & Turkey Cruise' from Venice November 7 to 14, 2015. Itinerary: Dubrovnik, Croatia; Rhodes, Greece; Kusadasi (Ephesus), Turkey; Split, Croatia; and back to Venice. We did 'Do it yourself' excursions in Dubrovnik (took a shuttle from the dock to the Old Town), Rhodes (Walking distance) and Split (walking distance). organised For Ephesus we had purchased an excursion through RCI, but you can also just take a taxi from Kusadasi (30 minutes). Despite the late time of the year, we had a fantastic weather on the trip. Splendour of the Seas is a Vision-class cruise ship. She was commenced on March 31, 1996. In March 2015, Royal Caribbean agreed to sell Splendour of the Seas to TUI Cruises, which planned to lease the vessel to Thomson Cruises. The final sailing for Royal Caribbean departing on April 4, 2016 for a 16 Night Suez Canal Cruise from Dubai to Venice. She'll be renamed Thomson Discovery and be based in Palma starting in June 2016. Splendour of the Seas did meet our expectation, however some of the crew members had mentally left the ship. My review will primarily focus on the itinerary and the ports rather than the ship. Travel to Venice We always travel the day before and Friday we had a flight at 6:50pm - Lufthansa via Frankfurt to Venice. When we arrived the flight was canceled - flight attendants in Frankfurt on strike. We quickly changed our reservation for a Lufthansa flight on Saturday morning - also via Frankfurt and got a room at the Hilton Airport Hotel - as well as dinner and breakfast - at Lufthansa's expense. At 8pm it was announced that all flights in and out of Frankfurt on Saturday was canceled. Thanks to Scandinavian Airlines, we managed to get a flight via Berlin to Venice with SAS and Alitalia. Unfortunately, with rather late arrival in Venice - and therefore the risk that we may not be able to reach the cruise ship before 3:30pm which is the last time for check-in. We have just an hour to get our luggage and a taxi to the cruise ship. Originally we had planned to take a water bus (Alilaguna) from airport to Cruise terminal, but due to the late arrival we had to take a taxi. Quickly we found a taxi that drove to the 20 minutes to the cruise terminal. Day 1 - Departure from Venice We arrived at the Splendour of the Seas at 3:15pm - a 'quarter before closing time' - but we were definitely not the last to arrive! We got an aft cabin - larger than normal cabins with a balcony much bigger - a really nice cabin. Immediately after we had boarded was the 'Muster drill' where we had to go to our lifeboat at deck 4 and get instructions on life jackets and lifeboats. At 6pm we sailed from Venice - a spectacular sight as we passed St. Mark's Square. At 7pm we went down for a drink in the lounge and at 8pm we got dinner in the Chops Grill - one of 'specialty restaurants' - which was a welcome aboard deals. A nice dinner. Day 2 - Dubrovnik, Croatia After breakfast, we sat on the balcony and followed the entrance to Dubrovnik. We docked at noon. After lunch we took a shuttle bus the four km from the cruise terminal to the old town. We bought the transfer at the ship for € 12 pp - cheaper than a taxi. Dubrovnik, known for the old town there is a pedestrian area with straight streets. The town has several churches, monasteries, and the Old Town Hall, from the period year 1200-1600. The city is surrounded by a very well-preserved city wall, which is 2 km long, 25 m high and most places 6 m thick. There are four gates into the city - we went through 'Pile Gate' (top picture). In the wall there are many towers and two high corner fortresses. We started with a walk around the city walls, a lot of stairs up and down, and incredible views of the city churches and houses and the sea from the high wall. We went all around the city on the wall. After the wall went for a walk around town and looked at the churches and streets - an incredibly clean city. Late afternoon we took the shuttle back to the ship. After a drink at the bar, we got dinner in the restaurant ´King & I'. Day 3 - At Sea We sailed south, along the coast of Greece - towards Rhodes. Today we were at sea all day in beautiful weather - 22 C and calm sea. The clock was put forward by one hour in the night, and it was obvious that everyone was a bit later for breakfast. We chose to eat breakfast on the balcony. This morning we read the daily newspaper on our iPad's - network is not as fast as on the Quantum Class of ship but after some time we managed to download the newspaper. After lunch we set out again on the balcony - the sun was shining and the weather was lovely. It was 'formal night' - first captain's welcome in the center and then dinner in the restaurant. After dinner we walked round the ship, to the shops in Centrum, listened to music and had a glass of wine in the bar before bedtime Day 4 - Rhodes We followed the arrival to Rhodes from the upper deck, and 11am went we ashore in Rhodes town (walking distance). At the port are a number of beautiful old windmills and behind them a 4 km of preserved town walls that encircle the old town. The town lies on the island's northern tip and is surrounded by sea on three sides. The old town is just 5 minutes walk from the port. The city is like a large fortress, and is untouched the last 400 years. We walked through the old narrow streets and looked at the city's sights. The highlight is the Palace of Grand Master of Knights, which was built in the 1300s and is today the city's landmarks. From the Palace Grand Master leads the The Street of the Knights, down to the archaeological museum. The street is considered one of the best preserved medieval streets in Europe. The Turkish part of the town is also interesting, including Soliman mosque that was built when the Turks conquered Rhodes in 1522. Back on the ship we ate lunch and read on the balcony overlooking the city of Rhodes. We ate dinner already at 6pm when there was "welcome back" reception. A glass of champagne and the latest news on Royal Caribbean Cruising. Then there was show in the Centrum - 'The East Coast Boys'. We ended the evening with a glass of wine in Scooner Bar. Day 5 - Trip to Ephesus Arrived to Kusadasi in Turkey in the morning. We were on tour (through the ship) in the morning to Ephesus on Turkey's west coast 30 minutes from the harbour of Kusadasi, located almost off the Greek island of Samos. In ancient times, Ephesus was a rich city of great religious and commercial importance. The town was built in the valley between two mountains. It was located on the important silk route between Rome and the Orient. In ancient Ephesus was a city that was at the river Kaystros' estuary, but today is a town about 10 km from the coast. According to ancient legends, the city was founded in 1100 BC by King Androklos from Athens. In the 500s, the port of Ephesus destroyed by mud from the river, and the city's economic importance decreased rapidly. The inhabitants fled due to malaria and since the city was buried in mud. Today, about 20% of the original Ephesus excavated (pictures) - streets paved with marble and ruins of the merchants' houses, temples and theaters. Back in Kusadasi we visited a factory that makes carpets of wool, cotton and silk - interesting to see how silk threads are extracted from the butterfly pupae how the rugs are hand-knotted and hear about and see the different qualities. After lunch we enjoyed the sun and a cup of coffee on the balcony. At 5pm we followed the exit from Kusadasi from our balcony and 6pm there was dinner in the 'King & I' dining room. After dinner we had a drink in the lounge and at 9pm we saw a Production Show with 'Royal Caribbean Singers and Dancers' - Dancin' Thru the Movies - as usual a great show with good music, dancing and singing. Day 6 - At Sea It was a really nice day of sun on the balcony in the morning - the deck chairs are put into position! After breakfast we enjoyed the sun - late morning we had arranged a meeting with 'Next Cruise' to get a deal on a cruise to New England next year. After lunch, even a little sun and coffee on the balcony. We got dinner at 6pm in Chops Grille and immediately thereafter, there was a welcome back reception for the guests who had traveled most of Royal Caribbean - this was our cruise no. 25, but there were many cruisers with multiple cruises. We walked around the ship and completed the evening with an aerial show in the Centrum. Day 7 - Split in Croatia Now we felt that we had come a little further north. The wind was cooler. The captain had put the ship in the harbor so we had morning sun on our balcony. After breakfast we prioritized the sun on our balcony instead of Split. After lunch we went to the old town - 10 minutes walk from the cruise port. Split was originally built as a castle in the year 300 but it was 400 years later transformed into a city. An elegant promenade with palm trees (picture). We walked around town looking at the sights. An old town with very narrow streets, palaces and church walled. Back on the ship, we got a coffee and then we went around a bit. A glass of wine before dinner. After dinner, we decided on a manhattan cocktail in the lounge before the suitcases were packed. The suitcases were outside the door before 11pm, so they could be amassed during the night. Saturday - from the cruise ship to the airport We were up at 7:30am and ready for breakfast at 8:30. There was the usual "return chaos" in the Windjammer Cafe. We found a good seat on the pool deck. However, a little cool. The weather is not as good as at the departure from Venice. As there was plenty of time for our flight departure from Venice Marco Polo airport, we had decided to take the 1 h 40 min Alilaguna water bus from the cruise terminal to the Venice Marco Polo airport. We did miss that opportunities at cruise start due to very late arrival. We had an excellent boat from the cruise terminal to the airport. When we arrived at the airport we could see the great advantage of being SAS gold card customer. There was a long line at check in, but we could put us in the very short business class queue. Also we had 'fast track' access through the security check and got lunch in the Lufthansa lounge. Read Less
Sail Date November 2015
I came home yesterday from a good cruise on Splendour of the Seas. My first cabin had a few problems and was awful and after day 3 I was finally moved to a new cabin that had become available during the cruise. You may wonder why I gave ... Read More
I came home yesterday from a good cruise on Splendour of the Seas. My first cabin had a few problems and was awful and after day 3 I was finally moved to a new cabin that had become available during the cruise. You may wonder why I gave this review a 5 rating that is because of the staff who went as always above and beyond. Amit from the concierge lounge, Eliana from the Diamond Club Lawrence Assistant Hotel Director to name a few were amazing. I know the ship is old and has had a few issues over the last few weeks but it was special to me just by the dedication of all the crew and staff. One high light of many for me was on day 3, I was invited to have lunch with the officers surely did the make a mistake I thought to invite me. I was so nervous but I did not need to be, suddenly I met a lovely couple whose husband I had sailed with in the past on Legend over a year ago and believe it or not we sat with Lawrence it was a lovely experience for me. I spent many hours after catching up with my friends. I met many great people on the cruise as well enjoying some fantastic weather and destinations. I found the food on Splendour to be of a good standard I do not normally eat in the Windjammer but I did enjoy the food. The Main Dining Room also offered a good standard of food even though the menu never really changes. Chops Grill was truly amazing I eat there twice and enjoyed the company on the second time catching up with my friends. I did not see any shows or do any shore excursions so I cannot make any comment but I did enjoy the ports of call. Transfers to and from the ship worked well and on arrival in Venice Embarkation went so smoothly I was on the ship within approximately 10 minutes or so. Read Less
Sail Date November 2015
I was coming from a military base in Afghanistan to meet up in Venice with my son to cruise the Mediterranean for a week. We had a fantastic time, embarkation was quick and smooth, the ship was very clean, the staff was impressive, the ... Read More
I was coming from a military base in Afghanistan to meet up in Venice with my son to cruise the Mediterranean for a week. We had a fantastic time, embarkation was quick and smooth, the ship was very clean, the staff was impressive, the weather was great, and all of the port stops were nice. The one disappointment, which was no fault of Royal Caribbean's, was cancellation of the Athens visit due to a strike that prevented us from using the port. The Captain was able to reroute us for a stop at Split, Croatia instead and although it probably wasn't comparable to Athens, it was a small but lovely stop anyway. I realize that everyone cruises for different reasons, and based on that people may have completely different expectations, but for us the ship was perfect. The mid-sized ship didn't have all the bells and whistles of the newer mega-ships but I wasn't cruising the Mediterranean to go on a sky-diving simulator, do some ice skating, or smash around in bumper cars onboard anyway so Splendour of the Seas was great for relaxing and cruising around the Greek Isles. We only went to the main dining room once and honestly were not too impressed with the food, although I promise you it was much better than I would have been cooking and eating at home or being served on the military base, so I am not complaining at all. It's much more likely that we were just spoiled by the excellent wait staff and large variety of fresh food at the more casual Windjammer, which turned out to be our favorite place to dine. I'm puzzled by some of the reviews I have read that claim there is little to no variety of food, and complain of poor service or quality of food. Windjammer had themed dinners like Greek, Spanish, British, etc. on most nights so you definitely had choices and the food was fresh. It was always served at the correct temperature so items that should be hot or cold were as expected. And as far as service, my experience was - it was outstanding! Very attentive, friendly and personable, quick to clean the tables or pick up dishes at the end of your meal and bring coffee or tea. I never felt I was being rushed out of the Windjammer even during the busiest times. Kudos to the wait staff! I knew Splendour was an older ship and I had read about the engine fire less than two weeks before our sailing, so we really didn't know what to expect as far as condition of the ship. We were pleasantly surprised to find everything very clean and well kept. We noticed the almost continuous cleaning and maintenance during the cruise and at the ports. There always seemed to be friendly pleasant workers polishing, replacing trim, scrubbing, washing windows, and at port stops repainting the outside of the ship. You could tell the crew took pride in keeping her well maintained. I'd definitely go on Splendour of the Seas again. I'm only sad she is leaving the Royal Caribbean line next year. I hope there is another mid-sized ship very much like her, to take her place on this route. Read Less
Sail Date October 2015
Having cruised with RC before my wife and I were a bit concerned after reading the negative reviews posted on Splendour of the Seas and its cruise Itinerary. It only proves that individual expectations are exactly that - one persons ... Read More
Having cruised with RC before my wife and I were a bit concerned after reading the negative reviews posted on Splendour of the Seas and its cruise Itinerary. It only proves that individual expectations are exactly that - one persons view. Our cruise was perfect in every way. The sail away from Venice was worth our Balcony supplement alone and exceeded expectations. Our cabin was very clean and quite and as we were travelling with friends we asked for the balcony panel between our cabins to be opened which enabled us all to sit, laugh, drink and eat on the double balcony - super. Yes even in November we were lucky with the weather and managed to sit out several times a day. The Ship in spite of its age is immaculate and extremely clean. You could hardly walk 100 yds without facing a Hygiene Hand Cleaner - something that is absolutely necessary on any cruise. The crew were attentive without being over powering and were extremely friendly be it Cabin, Bar or Restaurant. We ate every night in the Main dining room The King and I and the food was of the highest quality with different choices each evening but with a section of more stable favourites on offer every night. Breakfast and Lunch alternated between the Windjammer and the main dining room depending on Port and Activity timetables. On reflection we probably should have booked "My Time Dining" instead of second sitting as some nights it was a bit of a rush to take in the theatre and Centrum shows. Don't know what people expect from a cruise stage show but these shows were the best we have seen on any Cruise Ship. The young company worked their socks off with a wide selection of musical shows and the Stage Production on the shows was amazing. With such a vast array of nationalities on board visual singing and dancing shows have to be the norm so that everybody can enjoy.The cruise director Simonae was very impressive and bright as a button in spite of this beeng near the end of the ships cruising calendar. The Centrum Arial Shows were very exciting but not everybody could stand for the full shows duration and perhaps some thought should be given to providing more seating on the various Centrum decks. We didn't use any of the Ships Port Tours preferring to do our own thing. Would advise against using the ships port transfers as using local taxis were approximately a Third of the price in every port- even more noticeable in Venice where we saved a fortune. Overall we could not complain about anything - even the Drink pricing although expensive compared to our local pub is not much more expensive than a quality 4 or 5 star hotels pricing. Cant wait on our next RC cruise. Read Less
Sail Date October 2015
Food was subpar in the main dining room, average in the windjammer cafe. However the Windjammer cafe seating area was slow at removing dirty dishes and actually wiping down tables. We had 8:30 seating in the main dining room, the food was ... Read More
Food was subpar in the main dining room, average in the windjammer cafe. However the Windjammer cafe seating area was slow at removing dirty dishes and actually wiping down tables. We had 8:30 seating in the main dining room, the food was not what we expected. Cold or bland was the normal for the dining room, 4 out of 6 nights the Creme Brule was not even torched on the top. The last night we were served for the Seafood Medley, previously frozen fish and scallops battered/deep fried. The wait staff was prompt, courteous and apologetic and gave us the we need a 10 rating to keep our job speach. Our table was never visited by anyone higher in authority except the last night looking for gratuities, they should all be replaced. The casino was very small, staff was friendly as usual with cruise lines. The entertainment was horific, they tried to do acrobatic shows in the Centrum but they were either out of sync or scared of heights, instead of a Balet/dance group when doing routines. Read Less
Sail Date October 2015
Having been on other cruises, my dad pay £19,000 for a family cruise last week on the splendour of the seas, however it was the worst cruise and a real let down, causing disappointment to the whole family including the kids. Firstly the ... Read More
Having been on other cruises, my dad pay £19,000 for a family cruise last week on the splendour of the seas, however it was the worst cruise and a real let down, causing disappointment to the whole family including the kids. Firstly the safety brief was very disorganised being in a row of 4 and not even being told were our life jackets were, we didn't even practice putting them on. The entertainment was the most disappointing, violin player and ball room dancers was not what was expected, no real stage shows or entertainment. The only outside pool was closed on day 3 at 2.30 in the afternoon for cleaning (10 hours), on the hottest day, when it was filled with kids. The feature films that should of been showed in the evening were cancelled on 3 evenings, excuse was a problem with the TV, no back up plan. The cost of the internet was outrageous and not affordable, 3 bars were closed and didn't open up until 3pm in the afternoon, no entertainment at the pool in 7 days except zuma and a belly flop competition, the entertainment at the pool should of been banging but nothing. My dad paid for 6 people to go on the cruise tour of the ship which again was cancelled, but we were not informed until the morning. a few problems with the food, but the entertainment (lack of) ruin this holiday, the entertainment officer had organised nothing and should be a shamed of his appointment, my dad will be complaining to the head office, terrible and a waste of money! Read Less
Sail Date October 2015
This was a family cruise with seasoned cruisers from 35 to 72. We had 4 cabins from an interior (tiny) to balcony (nice), and the nicest were the Panorama rooms (huge). Having priority boarding we literally walked right on the ship. ... Read More
This was a family cruise with seasoned cruisers from 35 to 72. We had 4 cabins from an interior (tiny) to balcony (nice), and the nicest were the Panorama rooms (huge). Having priority boarding we literally walked right on the ship. Debarkation was equally as fast due to the fact that since you don't leave the EU there is no customs coming back. That being said other than the ports that was the highlight of the cruise. The reason for my title is that the entire ship seemed deserted. We always stick to the smaller ships to avoid the crowds, but this was ridiculous. The cruise was sold out several weeks in advance but unless half the guests missed the ship they must have stayed in their cabins. There was never anybody on deck. No real deck parties. The most people that attended trivia was about 20. Bingo wasn't much better with maybe 40-50 for the biggest jackpot. The casino was even worse. The Blackjack tournament was cancelled due to only 3 entrants and the slot tournament only had 11 entrants. On past cruises the preliminary rounds take hours because so many people play. On the second night of the cruise at midnight there was only 5 total people in the entire casino. It didn't get much better. The shows were mediocre at best. It was the last cruise for the singers and dancers and they seemed tired. The new Cirque type shows were being practiced everyday in the Atrium. I understand they need to practice if the Atrium is supposed to be the focal point of the ship, why is it blocked off all day long for practices? No comedians and only 1 fly in entertainer magician act. Skipped it, as these shows are always boring. The worst part of this cruise was the food. After eating at Chop's the first night, which was fabulous, the rest of the food was horrible. The main dining room food was so bad and salt laden the head chef came to our table 2 nights in a row to apologize and try to make something better. This didn't happen either due to the fact that when you have low grade ingredients there is only so much you can do with it. Izumi was hit or miss with the Sushi and Hot rock Filet being very good, while the rice and dumplings were terrible. The buffet got worse throughout the week as they recycled meat and vegetables into other dishes. The burger bar which was present at every meal was awful, stale buns and what tasted like soy burgers. The moral of the crew was terrible. Most were from Eastern Europe and were stone faced and had no personality what so ever. Casino dealers were seriously lacking in skill and needed to be retrained if in fact they were ever taught how the games were run. The exception was our room steward who was great and our server Leonard who overcame his brashness to be a great server. The low of this cruise was that the ship had an engine fire on the 6th day forcing us to miss our last port of Argostoli. According to other passengers on deck 1 and 2 the fire was so bad that the bottom 2 decks were sent to muster and waited on lifeboats as a precaution. Being on higher decks we were not even woken up and notified of the potential danger. There were no announcements to prepare and we only learned of the danger after the fact. This was totally unacceptable. Imagine going to breakfast and seeing a life raft in the pool, that was our reality. The ports were phenomenal. Athens is something to be seen. The one thing we learned is to not listen to the Royal Caribbean salespeople. There is plenty of transportation in all the ports, and the 12EU bus to get to Corfu town is a joke. Take a cab its cheaper and you will be much happier. Also, if you have a large group, we booked a 5hr private tour in Athens for 8 people. We had a private minibus for only 35EU a person. Much better than the 90EU Royal was charging to be jammed on a 60 or 80 passenger bus. To sum it all up Royal Caribbean is at the bottom rung of cruises. This was our 4th and probably last cruise with them. From the demeanor of the crew to the nonchalant attitude of their passengers safety. Another thing, the sanitizer people need to go. They stand outside every dining area and try to force you to use sanitizer. These alcohol based sanitizers do nothing to kill most diseases including Norovirus. These people will follow you and try to force it on you. I am not a child and know how to properly wash my hands. Read Less
Sail Date October 2015
This ship is old and so much of the public space is inadequate for 2000 passengers. Food is good but the bars, lounges and other public spaces just can't cope. The entertainment is poor and very amateurish. We saw a string ... Read More
This ship is old and so much of the public space is inadequate for 2000 passengers. Food is good but the bars, lounges and other public spaces just can't cope. The entertainment is poor and very amateurish. We saw a string quartet "comedy" show that was almost identical to a primary school workshop I saw. Same jokes. The magician night was something you'd expect in a church hall and the singers/dancers etc were all like 6th formers on a bad night. The films were shown on the on deck outside "big screen". As the evenings were freezing less than 20 people each night braved the weather. I would liked to have seen several of the movies but I didn't want to freeze. BUT the worst part of the week was on the Thursday when we were due to arrive in Argostoli. A fire started in the engine room. Response was confused and confusing. Lower decks were eventually sent to muster stations but crew were not organised about the "incident". Captain decided this wan't an "emergency" so not all decks were evacuated. Contary info given to passengers and we spent 2 hours shivering at station. Room and corridors stunk of smoke, we believe 17 crew members were injured but Captain still failed to give us full or frank information. Subsquently we lost our final port of call and spent 2 days at sea with little extra in terms of activities. Eventually we received a sort of apology letter, which offered little info and only $300 compensation per stateroom. Many fellow passengers said they would never cruise with RC again. Disembarkation was well handled though. Read Less
Sail Date October 2015
We are trying a cruising holiday as our first time and are not impressed, we started with no information from our agent regarding what we were expected to have, do and maintain. We arrived at the airport in Venice and had to tag all ... Read More
We are trying a cruising holiday as our first time and are not impressed, we started with no information from our agent regarding what we were expected to have, do and maintain. We arrived at the airport in Venice and had to tag all baggage with tags that are paper (femur) and with no holes to attach a tie on them, we got over this with a helpful traveller who had done this before. Arrival was ok, we found our very small Junior Suite 8518 (called misguidedly (a stateroom) not a good start. We booked a drinks package and for all gratuities to be paid, to ensure we paid for good service and so we had whatever we wanted as per drinks, as required, we found out the first night the package we paid for did not include water/fresh orange juice/mineral water and so on, the package is geared, in fact the whole cruise (as for as we can ascertain) is geared to getting a captive audience milked as efficiently as possible, directing all activities to the casino or any extra curriculum such as Wi-Fi, excursions and the like. Read Less
Sail Date October 2015
Hello! I'm reading these past few reviews about the Splendour and it's almost as if the other posters were on a different ship. We sailed a 7 day cruise from Venice departing on October 3, 2015. It was an absolutely ... Read More
Hello! I'm reading these past few reviews about the Splendour and it's almost as if the other posters were on a different ship. We sailed a 7 day cruise from Venice departing on October 3, 2015. It was an absolutely amazing week. We have cruised many times before and this was our 5th cruise in Europe. The last 4 being on Azamara and this one on RCCL's Spendour. We were so pleasantly surprised at how top notch everything was on our voyage. We had a balcony cabin on deck 6 which was a great central location.. 3 decks below the Wind Jammer and 2 decks above the Diamond Lounge. The Splendour is one of RCCL's smallest ships and that's one reason why the cruise was so great. Even though it was a full voyage I never felt like we had to wait on line for anything. Whether it was in the dining room for dinner or at the buffet for lunch or to get off the ship for a port there was never a long line. The staff all around was stellar! Every single crew member that we encountered that week was incredibly friendly and welcoming. Our Cabin attendant was amazing too.. just the nicest. We are Diamond members and the lounge was absolutely awesome!! The concierge there was the best.. so sweet, helpful and super friendly. The waiter who served the drinks at night was wonderful too. They have a complimentary happy hour from 5 - 8:30 every night and the sparkling wine and hard cider were our faves. The ports were great.. loved them all. Took a ship's tour in Athens and it was super interesting and well organized. We just wandered around Corfu and Mykonos which was perfect. We took another ship's tour in Argostoli where the highlight was the cave with sunken lake. Embarkation and debarkation was well organized as were our RCCL transfers to and from the airport in Venice. It's such a shame that RCCL is not having cruises on this ship past March of next year. It's an oldie but a goodie.. that's for sure. For the very reasonable price we paid we got SO MUCH enjoyment out of our cruise on the Splendour. Thanks RCCL for an outstanding week! Read Less
Sail Date October 2015
Splendour of the Seas Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 3.0 4.0
Entertainment 4.0 3.5
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.7
Enrichment 1.0 3.4
Service 4.0 4.3
Value For Money 4.0 3.9
Rates 4.0 4.2

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