Emerald Sun Cruise Reviews

Embarkation & disembarkation were very well organized all staff extremely helpful and courteous. The entire ship was spotless the crew were constantly keeping everything fresh, clean and well organized. The pool area was excellent, very well designed and the decor was up to date and very comfortable to relax in lounge chairs. Hot and cold drinks were available at all times. The evening ...

After reading many reviews we chose Emerald Waterways for the value, amenities, and itinerary. They did not disappoint. We were picked up at the airport and had seamless transfers for each leg of the trip. We added the pre-cruise package in Zurich and Lucerne. Stayed in great hotels and had a fabulous guide accompany us throughout. Embarkation and disembarkation were fast and painless. The ...

I did this cruise with my sister, mother and aunt. As I am unable to walk a lot due to continuous cancer issues. We were served like royalty from day one. All trips were well organised and arranged. All staff were extremely friendly. This is a very professional River Cruise and I hope to return soon, for another experience. We were not met at the airport in Zurich by waterways, but by Scenic ...

We found this cruise to be very well organized. The communication with guests was excellent. The transitions from port to port was smooth as were the disembarkations. The staff was exceptionally friendly and efficient! Food was good and service was excellent. Staff went out of their way to accommodate any needs. Most of the tours were well done. Strasbourg tour guide was a bit of a disappointment ...

We had never sailed on the Rhine and wished to see Strasbourg. We had sailed with Scenic before and Emerald are a part of the same group, so we had reasonable expectations of a similar high standard. The food and service were excellent. All the crew whom we interfaced with throughout the cruise were cheerful, helpful and could not be faulted. This includes Cruise Director, Hotel Manager, ...

First time on a cruise and not sure what to expect. I did explore the departure city very briefly. The staff was friendly and helpful and attentive. I was vacationing with friends. My cabin was clean, the ship was easily gotten around. I cannot say enough about the staff - warm, friendly, attentive and fun. The food offered was widely varied for everyone’s tastes. There was something for ...

I chose to cruise again with Emerald following a very enjoyable experience with them two years ago on the Danube. I chose the Rhine this time, from Basel to Amsterdam and was not disappointed. The food was excellent, beautifully presented, wonderful choices and plentiful. Breakfast choices included full cooked breakfast, cereal, cold meats and cheese or a combination of everything! The staff ...

Recommended by friends and travel agent. The ship was immaculate. The staff were outstanding, the food was great. The mix of activities, excursions and leisure time suited us perfectly ( mid sixties couple in good health ). Our cabin was very nice and was spotless. The bed was very comfortable. We chose the low cost, water level cabin with a small window and were very happy with it , as we ...

Have done several ocean cruises but always wanted to do a river cruise through Germany. My husband booked this for my 50th birthday and it more than lived up to our hopes and expectations. The Emerald Sun is a beautiful ship, the crew are so genuinely welcoming and friendly, and completely professional. They looked happy in their work and the camaraderie between the regular crew and their bosses ...

Emerald organisation was faultless from initial booking,speedy boarding with EasyJet through airport collection, transfer to the ship and welcome aboard, the cruise itself and return to our homeward airport. Emerald Sun is a lovely, comfortable, relaxing ship with excellent facilities for river cruising including a swimming pool and cinema. Our en-suite cabin with full depth opening picture ...