163 Emerald Waterways Emerald Sun Cruise Reviews

It offered the best value for the money and this proved to be true. My group loved the ship and the cruise! The staff was extraordinary especially the cruise director, Darren, and all the front desk staff but also the wait staff was ... Read More
It offered the best value for the money and this proved to be true. My group loved the ship and the cruise! The staff was extraordinary especially the cruise director, Darren, and all the front desk staff but also the wait staff was great, everyone so nice and friendly and pleasant, including the cabin stewards and just every employee made you feel special. The pianist Benny was amazingly talented and versatile and my group loved him! The ship is beautiful, the cabins spacious and light, it is all top notch! The food wonderful and especially enjoyed the fact that they included regional specialties at the meals! The two on board performances they had were so enjoyable too. The ports we visited were lovely and we all especially enjoyed the tea with the local family in Braislava. I really highly recommend the Emerald Sun to anyone wanting to river cruise in Europe! Read Less
Sail Date July 2017
I had a group of 23 who wanted to do a river cruise of the Danube. Emerald offered the best value for the money. This proved to be absolutely true and my group all enjoyed it very much. The staff was absolutely great! The cruise ... Read More
I had a group of 23 who wanted to do a river cruise of the Danube. Emerald offered the best value for the money. This proved to be absolutely true and my group all enjoyed it very much. The staff was absolutely great! The cruise director, Darren was especially great for me to work with since I had a group to look after but everyone on the ship was so lovely esp the folks at the reception desk and all the restaurant staff and the biggest plus was also the wonderful pianist, Benny! talk about a terrific entertainer! he was great too! The two on board shows we had were so enjoyable. The food was lovely and had a lot of regional specialties which we all really liked. The ship is very lovely and my cabin very spacious. The ports were so nice especially loved the tea with local family in Bratislava and also we all loved Budapest. Read Less
Sail Date July 2017
Have never been to Europe or on a river cruise. This trip was a dream come true, esp the 3 days prior to cruising in Prague. Pauline in Prague was just a sweetie and a fabulous tour guide. However was disappointed we were able to do our ... Read More
Have never been to Europe or on a river cruise. This trip was a dream come true, esp the 3 days prior to cruising in Prague. Pauline in Prague was just a sweetie and a fabulous tour guide. However was disappointed we were able to do our excursion of the Blanca Castle in Prague due to the lack of interest. Awaiting my refund for this excursion The staff/tour guides for Emerald Sun were excellent. The cabin was perfect for my roommate & me. Always clean, clean linens, extra touch of chocolate each night, great having our itinerary furnished daily, so through. Entertainment and activities were so much fun, staff joined right in. Service was excellent, furnished bottled water each time we disembarked. The food was delicious and I enjoyed the flexible hrs for breakfast. Met so many wonderful new friends from several countries. Enjoyed the walking tours as I saw so much more of Europe, the castles, churches, architecture and food. Enjoyed our Tea with a local family and their lifestyle. Darren was great informing us of Day to day events, so informative, The Commander, Captain & crew ensured we were safe and on schedule. Our ship was a perfect size. Was very impressed with how smooth our embarkation and disembarkation went. I didn't travel with children. My roommate has travel abroad on serval trips which help me tremendously. Again it was a dream of a little lifetime for me and I would definitely go again especially with this size ship and travelers. Thanks again Emerald Waterways for making this the best 70th Birthday present ever! You're the best!! Read Less
Sail Date July 2017
Had a great week with Emerald Sun- Our ship was changed right at the last minute from the the Emerald Sky, because of water levels in the Danube being low. After looking at Emeralds website the ships are the same ?? We were a group of ... Read More
Had a great week with Emerald Sun- Our ship was changed right at the last minute from the the Emerald Sky, because of water levels in the Danube being low. After looking at Emeralds website the ships are the same ?? We were a group of six my mum and dad, who are in their 80's and not great on their pins, and dad is partially sighted. We hired two wheelchairs so they could be part of the holiday, otherwise they had intended to stay on board while my brother and his wife, and myself and my husband went of the excursions The boat is lovely lots of glass and mirrors and decorated throughout to a very high standard. The rooms are also lovely, with a great shower, comfy beds. Big picture windows that are floor to ceiling make the room feel spacious. The food is good, breakfast had the usual- hot, cold, cheese, cold meat, cereals, juice, porridge, pastries, bread and lots more. Lunch was buffet- always a joint/meat carved for you, selection of veg or salad, and desserts. Evening meal was waiter service- four course 5/6 on gala nights, not huge portions but is very beautifully served and if you want more just ask. It not like the sea cruises where its pile it high food. Would have been nice to have a small buffer in the late evening, just cheese and biscuits sort of thing. Evening entertainment is limited- The piano guy was very good, just a tad loud to hold a conversation in the lounge, but unfortunately there is no where else to go, other then the pool area, which has seating in the evening,, but is silent. Could do with an alternative lounge, or keep the piano down a bit until its later and dance time. The excursions where all good-and they accommodated the wheelchairs and always had a slower walking group. Lovely German Villages. Amsterdam was a treat, Cologne very interesting, and the villages full of cuckoo clock houses, some dating back to 1200's. My one disappointed was that after we had left Cologne, we had no sun deck, an area on the top of the boat with deck chairs etc. Such a shame, no where on the paper work does it say that this has to happen because of the low bridges on the Main river, it made the out side space very limited. And if you stayed on the boat you had to fight for an out side seat, or seat in your room, or by the pool. Sitting in the pool area was nice as it has glass on 3 sides so good panoramic views, but when its warm, out side would be better. They should tell you this is the case. The pool itself was a lovely little feature, small but with a jet to swim against if you wanted it, nice loungers, coffee machine, very pleasant after walking around on a hot day. Service was excellent- everyone was very attentive, nothing was to much trouble anywhere on the boat. We had a drinks package which was great, a coke otherwise is 3.40 euro's. I think Emerald are offering packages now as standard. We had assistance booked at both airports going out and back because of Mum and Dad, going out was very good, but very busy, having our own wheelchairs was a god send , otherwise we would have had to wait up to an hour for assistance! Coming home Munich Airport- no assistance was forthcoming as they said they had no record of it, but we could wait, again anything up to an hour and a half, .which time the flight should have been boarding, as we where stuck in a bit of traffic We went through using our wheelchairs instead but we were the very last people to check in, so we ended up seating all over the plan - not a big deal for four of us but my parents need help- any way as the BA flight only take card and my dad had them- we had made sure mum had cash to get a drink on the flight- but she didn't have a drink or anything- they are both diabetic- this is not a good thing. Any way they where fine just thirsty. All in all a great holiday with just a few niggles. Emerald cruise line is very good. I am 50 and felt it was for slightly older people, but never the less very enjoyable. Read Less
Sail Date July 2017
This was our first river cruise, and we chose Evergreen Emerald Sun cruise as we wanted a 7 night cruise ending in Switzerland. We could not fault this cruise. The staff were extremely professional, very friendly and helpful. The cruise ... Read More
This was our first river cruise, and we chose Evergreen Emerald Sun cruise as we wanted a 7 night cruise ending in Switzerland. We could not fault this cruise. The staff were extremely professional, very friendly and helpful. The cruise director was brilliant. She worked extremely hard day and night, and ensured everything ran smoothly both on the ship, day excursions, and nighttime entertainment. The cities we visited were great, with comfortable coaches and knowledgeable guides waiting for us at every stop. We did city walking tours, usually around the old towns, and also had free time to explore the cities on our own. If you want to rest, then day excursions are quite tiring, so some people stay on board the ship to relax. Some sailings are over night, so we often woke to find ourselves moored further along the river. The ship is very smooth, with very little movement felt, even at night while sleeping. A wonderful experience. Read Less
Sail Date July 2017
Our first river cruise to mark a special birthday. Everything went well and exceeded all expectations. All went very smoothly from the moment we landed at the airport for the transfer to the ship. The check in was smooth and the ... Read More
Our first river cruise to mark a special birthday. Everything went well and exceeded all expectations. All went very smoothly from the moment we landed at the airport for the transfer to the ship. The check in was smooth and the staff very friendly and helpful. The cabin was well designed, very clean and had plenty of storage space. The food on board was excellent and there was a good variety at each meal. The cruise director was very approachable, informative on the places visited and good fun, which in turn led to a friendly and relaxed atmosphere on board. All the evening entertainment was first class, the resident pianist was excellent as were the visiting acts on the ship. All of the tours were well organised and the guides knowledge was extensive and they presented it in an extremely interesting way made easier with the use of the electronic device. Overall the trip was good value for money and I would recommend Emerald Cruises without hesitation and will be considering future trips with them. Read Less
Sail Date July 2017
this was our first cruise as my wife does not like the water. All the staff on the boat were very helpful and could not do enough for you they all seemed to enjoy their work. The boat was very modern. the food was excellent and a good ... Read More
this was our first cruise as my wife does not like the water. All the staff on the boat were very helpful and could not do enough for you they all seemed to enjoy their work. The boat was very modern. the food was excellent and a good selection. The day trips and the guides were very good and explained everything. The met us at the ship and gave commentary as we travelled along. On board there is a pool with a system to make the water flow so even though the pool is small you can swim into the flow without getting to the other end of the pool. there is hot drinks from the machines 24 hours a day and are included in the price. I would recommend the premium drinks package as it covers all drinks all day except champagne. I highly recommend this ship and all the staff. Had a great holiday. All tips are included in the price. Read Less
Sail Date July 2017
Recommended by friends, would definitely go with Emerald again. First class service all through and very professional. Could not have wished for more.t The Cruise Director was outstanding and worked exceptionally hard. The staff were ... Read More
Recommended by friends, would definitely go with Emerald again. First class service all through and very professional. Could not have wished for more.t The Cruise Director was outstanding and worked exceptionally hard. The staff were always polite and nothing was too much trouble. The choice of food was great though a little cuisine nouveau for dinner but after 4 courses you had enough. Good choice of wines to represent the area we were in. Look forward to going again. A different entertainment in the evening and found that everyone on the boat was very friendly. The facilities were excellent and everywhere was kept spotless. Looked after having arrived early and again when we had a late departure. The dress code was very casual but smart so jacket and tie was not needed so that helps cut down on the packing. We will definitely be looking to travel with aEmerald in the future. Read Less
Sail Date July 2017
All cabin staff & waiters fantastic. Food at breakfast & Lunch were substantial and plentiful but dinner was not fine dining as would be expected! The international cheese selection was very poor and of meagre proportions. It was ... Read More
All cabin staff & waiters fantastic. Food at breakfast & Lunch were substantial and plentiful but dinner was not fine dining as would be expected! The international cheese selection was very poor and of meagre proportions. It was served with nuts, 2 cashews only and fruit, half a dried apricot. Biscuits for cheese were limited to 2 and even these ran out after 2 days! The chef put more into decorative presentation than substance. Perhaps he practised on a small plate. I never saw a main dinner meal that looked anything like those in the promotions. We were on the Emerald Sun at short notice as the Emerald Shy was caught up in low water on its previous cruise. I wonder if the catering on Sky would have been better. All in all it wouldn't stop me from cruising with Emerald again, but I will take a few biscuits in my luggage. Read Less
Sail Date July 2017
We have been on other river cruises and wanted to experience the River Danube. The itinerary appealed to us, and we sailed north from Budapest. Budapest by night was a magical evening, and we found both Budapest and Bratislava two vey ... Read More
We have been on other river cruises and wanted to experience the River Danube. The itinerary appealed to us, and we sailed north from Budapest. Budapest by night was a magical evening, and we found both Budapest and Bratislava two vey clean cities full of attractive buildings, and lots of history. Vienna with its musical history as well as being part of the Holy Roman Empire was also most interesting. The live concert in Vienna was a bonus and a joy. Der stein was real picture post card Bavarian riverside village with an amazing abbey. The Wachau Valley was heavenly. River cruising at its best. Beautiful scenery, warm sunshine, and just drifting along, with just birdsong . What more could we want. Regensburg with its beautiful stained glass windows in its cathedral, and the old stone bridge were further pieces of history to enjoy. Despite low water preventing us from sailing as far as Nurenburg we had a wonderful experience of river cruising on the Danube. The friendly welcome as we boarded the boat was very wel come after an early start leaving England at 06.15 and a 4 hour wait between connecting flights at Frankfurt. All the staff were friendly and nothing was too much trouble. We chose to stay on the boat rather than go on a long day trip by coach to Salzberg. We go on river cruises to be on the river, and visit the nearby places of interest. The food was displayed attractively and satisfied our needs. The quality of the food was of a high standard. The staff who looked after the trips, and entertainment were very good, and everything was extremely well organised, even down to the way we disembarked at the end of a lovely holiday. Read Less
Sail Date June 2017
We wished to travel on the Danube and particularly to visit Vienna, Budapest and Bratislava.. The ship itself was all that we expected with a very attentive and friendly staff. Food A1 . Cabin immaculate. Liked it that everything was paid ... Read More
We wished to travel on the Danube and particularly to visit Vienna, Budapest and Bratislava.. The ship itself was all that we expected with a very attentive and friendly staff. Food A1 . Cabin immaculate. Liked it that everything was paid for upfront unless you wished to do of the special trips on offer. However apart from choosing one extra - the concert in Vienna, we were very happy with what was on offer. All the excursion guides were excellent.The evening entertainment not always to our taste but the musical evenings were exceptional. Unfortunately towards the end of the cruise the Danube ran out of water which meant we didn't reach our final destination. It didn't matter as we would have been sailing there in the night before our departure for home. The Emerald staff dealt with the situation admirably so there were no hitches for our transfer back to Munich airport. Read Less
Sail Date June 2017
My wife and I wanted to see the European Cities and decided to use Emerald Waterways to cruise the Danube. The cruise was perfect in every way: Cabin: lacked nothing except a Kettle! Engine noise: soothing Lounge facilities ... Read More
My wife and I wanted to see the European Cities and decided to use Emerald Waterways to cruise the Danube. The cruise was perfect in every way: Cabin: lacked nothing except a Kettle! Engine noise: soothing Lounge facilities excellent. Dining Room excellent except buffet bun fight. The latter needs better organisation. Food: First Class sometimes even higher. Sun Deck: 'Spacious' doesn't get near it! Crew: Nina: Brilliant organiser, managed the few drought and lock problems with aplomb and made our holiday perfect. The Captain, crew, stewards, chefs, waiters, room maids were all genuinely friendly, helpful and efficient. The group tours of the various cities, towns and villages were excellent. The guides were extremely knowledgeable and gave us a real insight into the history of each country. Their command of the English language was superb. We did go on one of the extra excursions. This was to a concert in Vienna and was the highlight of the cruise for us. Overall an amazing holiday, we will be back! Read Less
Sail Date June 2017
We took the cruise on Jun 2017, downstream the Main Canal from Nuremburg, Germany to Budapest, Hungary. We fly into Munich and was transferred to the boat using Emerald's transfer service, which was included in the cruise price. ... Read More
We took the cruise on Jun 2017, downstream the Main Canal from Nuremburg, Germany to Budapest, Hungary. We fly into Munich and was transferred to the boat using Emerald's transfer service, which was included in the cruise price. Their agent staff meet as at the arrival hall, help us with our luggage and took as to the transfer vehicle, which is spacious, clean and very comfortable. Our chauffeur did not speak English, but he understand the language well, or perhaps I should say we didn't understand German. Upon arrival, we were greeted by the boat's cruise Director, and we were service a nice cool drink to refresh ourselves. Staff took care of our luggage, and when we went on to our stateroom, our luggage were there waiting for us. Since we arrive a bit early, we were encourage to take a shuttle bus (included) to the town and look around. We walk around, do a bit of sight seeing, using the map Emerald cruise provided, and then get back on the shuttle bus and back to the boat again. The departure time was about 5pm, as a few other passengers arrived after us. First evening, we were invited to a meeting, introducing us to all the facilities on board, as well as whereabout the life jackets were, then follow by the port talk. Afterwards, we went to dinner. Every evening there was the port talk before dinner or after dinner, and we ate at the main dinning room. Other choices are in their lounge. They offer 3 courses, appetizer,entrée, desert, coffee & tea. Food was not great, mostly Australian cooking. However, we found that the kitchen staff didn't cook the steak the way it was ordered, mostly it was overcooked and dry. The Chef seemed to be from India, and liked to use curry. Emerald Sun, the cruise boat, built in 2015, looked great (almost brand new to my eyes) has a great design on its balcony, with the windows open it is a balcony and close it is a floor to ceiling window (we have the panorama balcony suite). Viewing the river scene from the stateroom was excellent, nothing to block your view. We love to open the window for the morning fresh air, sit in the deck area to enjoy the scene. If weather is cold, with a touch of botton, we closed the windows. The room design was great, as you don't feel that the room is less than 200 sq ft. Plenty of closet space, spacious bathroom, and amenities included bathrobes, hiking sticks, bottle water, guide book etc. Every day, we can get to a port, and local guided tour was included. Some days, we can go hiking with the help of the hiking sticks (I wish they put two pairs in each stateroom). Some active bikers can borrow the bike from the boat and do biking tours. However, the bikes are not electric-assisted ones like Emerald's parent company Scenic, Uniworld etc. Another one is the bathroom usuage fee in Europe. I have heard that some other ultra luxury cruise company, like Taulk tour, has that included. Didn't know how it work, but they did. We disembark in Budapest, and we can only book Courtyard Marriot via Emerald Cruise as post cruise staying hotel. That was further in town, not close to the river, like Marriot Hotel or Four Seasons. However, one advantage of Courtyard Marriot is Emerald cruise included all transfer to and from boat and from Courtyard Marriott to airport. Another advantage is that the Courtyard Marriott is close to the New York Café, the most elegant and beautiful cafe in the world , located inside the Boscolo Hotel, was just 5 minutes walk around the street. Read Less
Sail Date June 2017
We chose this cruise line because of the itinerary, but also because everything was included in the price. We departed from Amsterdam and disembarked in Nuremberg. Ship is very modern and clean, sleek. Crew was fantastic and one ... Read More
We chose this cruise line because of the itinerary, but also because everything was included in the price. We departed from Amsterdam and disembarked in Nuremberg. Ship is very modern and clean, sleek. Crew was fantastic and one of the highlights of the week! Such fun young people! I felt our room was roomy and loved the drop down picture window! Brought so much fresh air into the room! Food was good (not great). Wine and beer included with lunch & dinner was a very nice touch and wine was delicious! Cruise included tours in each port, normally walking tours. This was nice, but you can only get around as fast as your slowest walker! this we found to be an issue! By end of week they were designating "slower" walking groups, which helped ! I think they should have done that from the start. Group for the older or impaired walkers at every port. Could have used more entertainment in the evenings. The disco night and Name that Tune game was fun...but should have had something every night. Not expecting "shows" like large cruise lines, but a bit of entertainment each night would have been better. Negative: I'm assuming because of high water levels they had to close the upper deck about day 2 for the balance of the cruise. This was very disappointing and I think Emerald ought to warn of this possibility in their write ups a bit more. Read Less
Sail Date June 2017
The travel agency recommended us to take this cruise. It is hard to say where the cruise can improve this experience, but I think that the fitness area is too small and limited. In terms of food, there are no alternatives between meals, ... Read More
The travel agency recommended us to take this cruise. It is hard to say where the cruise can improve this experience, but I think that the fitness area is too small and limited. In terms of food, there are no alternatives between meals, something could be done at this respect. The service was outstanding, there is little you can do, since all the personal is worried about you confort. Tours where excellent, along with great tourist guide, I learned a lot about second world war, even I have read many books about it. Bike travel between one city and other was also an excellent experience, maybe you can do more of this bike travel. Maybe the ship could have stopped in cities like Dusseldorf and Frankfort, both big and relevant cities in Germany instead of some small towns that we visited and I can not remember the names of them. Finally, the tea with Slovakian family was a tremendous experience. Read Less
Sail Date May 2017
Once we arrived in Nuremberg we were greeted at the airport by our transfer. Since we arrived in Nuremberg at 5:30 am we had a few hours to spare before we could board the ship. Our driver gave us a private tour of his city and took us ... Read More
Once we arrived in Nuremberg we were greeted at the airport by our transfer. Since we arrived in Nuremberg at 5:30 am we had a few hours to spare before we could board the ship. Our driver gave us a private tour of his city and took us to his favorite bratwurst stand and treated us to lunch. Once we arrived at the ship our room was waiting for us, it met all of our expectations and then some. Dining at 7 was not a problem for us nor did we feel rushed, we had plenty of time to enjoy our dinner and converse afterward. We also did not find the dining room noisy as others may have. If anything it was people meeting new friends from all over the world and having a great time together. Compared to the large cruise ships that get very noisy, I prefer the smaller ships any day. We did participate in some of the on board activities and enjoyed them very much. The rooms are very sound proof, we could not hear music or noise coming from any late entertainment, which I think the latest ended around 11 each evening, if that late. The off shore excursions and tours were all led by very knowledgeable tour guides and were not rushed. We had ample time to browse around or shop after touring each city. After a very nice, relaxing breakfast and a goodbye visit with our new friends we were timely transported to the Amsterdam airport. We went to Paris for a few days after our cruise, which was on a much faster pace. We were both wishing we had gone to Paris first then the cruise, it was so relaxing! The crew and staff of the Emerald Sun are all assets to this cruise line, they provided us with the best service around! Thank you all so very much for making our cruise the highlight of our trip to Europe! Read Less
Sail Date May 2017
Choosing the Danube Delights river cruise enable my husband and I to visit several cities in Europe that we hadn't before and how pleased we both were. We had never taken a cruise before and was excited to give it a go. What a ... Read More
Choosing the Danube Delights river cruise enable my husband and I to visit several cities in Europe that we hadn't before and how pleased we both were. We had never taken a cruise before and was excited to give it a go. What a wonderful experience it turned out to be from the moment we embarked in Budapest to the disembarkment in Nuremberg it couldn't have been better. Our ship was beautiful and much more spacious than expected. Our cabin was surprisingly spacious and well equipped for our comfort. Spotlessly clean and well serviced every day. Dining aboard was excellent and the service second to none. The staff or should I say crew aboard could not have been more helpful and attentive. The daily programme or itinerary was comprehensive and well planned. The evening entertainment was just enough after our busy time on our shore excursions which again was very professionally done and interesting. We saw some amazing sights along the way and thoroughly enjoyed our Discover More events. Our only regret was that we only had eight days...had we known how exceptionally fantastic this way of travelling was we wished we had stayed on longer! And yes, we will certainly be travelling again with Emerald Waterways. Read Less
Sail Date May 2017
We chose this cruise because I have always wanted to see the tulips at Keukenhof Gardens and what a display they have, not just of tulips but all the flowers are just so wonderful and you just cannot believe the colours and the size of ... Read More
We chose this cruise because I have always wanted to see the tulips at Keukenhof Gardens and what a display they have, not just of tulips but all the flowers are just so wonderful and you just cannot believe the colours and the size of them. The orchid house was so so beautiful, you could just be in that for hours let alone walking round the outside. A must if you really like your garden and flowers, cannot wait to get the tulips I ordered in October and plant them in my own garden to remember the gardens. Also Amsterdam and Antwerp are cities we had not visited so it was a good chance to explore them also, plus the excursions all sounded so interesting and were. Arnhem where we visited the Airborne Museum which is dedicated to the battle of Arnhem in 1944 was so good plus the war cemetery,was very moving. It was a busy 7 days but we so enjoyed it plus meeting new people most in our age group was great. All service, food and staff are wonderful a friendly smile no matter what time of day it is. We really hope to book and go on another one next year making it our 3rd with Emerald , really nothing is to much trouble for them. Read Less
Sail Date April 2017
My wife did extensive research with emerald and several other cruise companies and found that emerald was closest to our ideal , the frosting on the cake was that all tips and taxes were included. The flights arranged and meeting at ... Read More
My wife did extensive research with emerald and several other cruise companies and found that emerald was closest to our ideal , the frosting on the cake was that all tips and taxes were included. The flights arranged and meeting at airport efficient and easy . Coach ready and then our luggage was taken care of and next saw them in our cabin. Same on homeward journey arrangements transfer and Ie plane boarding check in all handled efficiently. Biggest praise was for the staff and crew. All were always cheerful and pro active in their approach. Efficient,rembering our names , polite friendly service was smooth but not intrusive. Cruise director Nina van Loon very personable and helpful interesting talks and info. And shore excursions well balanced for all age types and plenty of free exploring or resting time, excellent choice of locations. Boat was smooth and quiet and well maintained could hardly feel any motion. All in all we are sold on river cruising and particularly Emerald and look forward to booking with them again. Read Less
Sail Date April 2017
We were a group of 8 friends who decided to do a river cruise. We chose Evergreen as it was an Aussie company and it fit everyone's different budgets. My husband and I were lucky enough to book the owners suite and it was absolutely ... Read More
We were a group of 8 friends who decided to do a river cruise. We chose Evergreen as it was an Aussie company and it fit everyone's different budgets. My husband and I were lucky enough to book the owners suite and it was absolutely worth every penny. The room was like a 6 star hotel, amazing! It was all of the little extras that made it so memorable. The cruise itself was so well organised and suited everyone. You had so many options. You could be on an organised tour or just experience the different places on your own. The optional tours were well thought out, we did 4 of them and each one was well worth the extra. The food! Fabulous - 4 course meal every night. The wines that went with each meal were local wines and were just great, all included - I don't think my glass was ever empty :) buffets were plentiful and there was something for everyone. Breakfast - well, delicious! A chef waiting for you to cook your eggs just the way you wanted. The staff were amazing, nothing was too much trouble. My husband and I were looking to buy a cuckoo clock in Germany and the staff were very knowledgeable about the different shops to look at and we found the perfect clock! Each place we stopped had a tour that you could do. Evergreen use local guides and they were all amazing. The best part about doing a river cruise is unpacking once, Europe comes to you! We can't wait for our next river cruise, only problem, which one to choose :) Read Less
Sail Date April 2017
We chose this cruise because we wanted to experience the Danube from Budapest to the Danube Delta. We also wanted to see something of the 5 countries we would be travelling through namely Romania, Bulgaria, Serbia, Croatia and Hungary. ... Read More
We chose this cruise because we wanted to experience the Danube from Budapest to the Danube Delta. We also wanted to see something of the 5 countries we would be travelling through namely Romania, Bulgaria, Serbia, Croatia and Hungary. An added bonus was the opportunity to hear the first hand experiences of some of the war correspondents who reported on the Bosnia and Homeland Wars that took place in the 1990's. The cruise did not disappoint us as the standard of everything provided by Emerald Waterways was first class. The condition of the ship was such that it could have been on its maiden voyage. The food onboard was very good indeed and the service throughout the cruise was also very good. A special mention must be made of the Cruise Director who was absolutely brilliant. Emerald Waterways are lucky to have such a competent and charismatic person on their staff. Read Less
Sail Date October 2016
Because of the theme of war on the Danube and the calibre of the speakers - Martin Bell particularly, also Nick Thorpe and John Simpson. It was an excellent and fascinating tour from Budapest to Bucharest visiting Hungary, Croatia, ... Read More
Because of the theme of war on the Danube and the calibre of the speakers - Martin Bell particularly, also Nick Thorpe and John Simpson. It was an excellent and fascinating tour from Budapest to Bucharest visiting Hungary, Croatia, Serbia, Bulgaria and Romania. Fascinating talks from Martin Bell and the lectures both onboard and on our land excursions. Great group of fellow travellers, excellent food and we had a very good time. The crew onboard were superb - everything ran like clockwork and our tour manager Jana was excellent in organising all we needed to do and enjoy. We had not done a cruise like this before so did not know what to expect and I think it exceeded our expectations in being both enjoyable and informative. The food was excellent and the chef Andras and all the staff on board kept the boat clean and very comfortable. It was a very interesting and enjoyable experience. Read Less
Sail Date October 2016
We chose this cruise because of the speakers - John Simpson, Martin Bell and Nick Thorpe. Most nights we were treated to informative and entertaining talks. The standard of accommodation was excellent. Dining could be described as 4 star - ... Read More
We chose this cruise because of the speakers - John Simpson, Martin Bell and Nick Thorpe. Most nights we were treated to informative and entertaining talks. The standard of accommodation was excellent. Dining could be described as 4 star - consistently good and well balanced throughout the week. We were very impressed by the meticulous planning of the activities and prompt timekeeping. Regarding the local guides, they were all first rate, knowledgeable and approachable with a good command of English. Most of the on shore visits were of interest but some were weak. However, it must be difficult to find venues at the very end of the season. There was a small swimming pool with current to swim against and bicycles on board to use at each port. We would be happy to recommend Emerald to others and would also consider cruising with them again. We would probably choose a different stretch of river. Read Less
Sail Date October 2016
As we had previously cruised north on the Danube from Novi Sad to Vienna we decided we would like to cruise south towards the Black Sea on another cruise. The cruise with the war correspondents clinched it. We loved the ship but found ... Read More
As we had previously cruised north on the Danube from Novi Sad to Vienna we decided we would like to cruise south towards the Black Sea on another cruise. The cruise with the war correspondents clinched it. We loved the ship but found the dining room very noisy, hard for me as I am hard of hearing. Some more soft furnishings and may be fewer passengers would have made it better.The food was interesting and excellent. I have a mushroom allergy and every day I received a personal menu in the cabin during the morning with dishes I couldn't eat highlighted. My husband and I both celebrated our birthdays and were treated to a cake and firework at dinner and special towel sculptures and a card in the cabin. The cabin was spacious and the drop-down window useful when taking photos but the weather was not good enough to take full advantage of that facility.As we arrived at the ship very late due to flight delays we missed the briefing and no one offered a "catchup" one so we had to find out a few things for ourselves. We did not find the tissues in the cabin until asking for some the second day and we were told they were in the cupboard in the bath room which was hidden behind the mirror- not at all obvious! We tended to go to bed later than most other guests and twice could not use the coffee machine in the lounge after 11pm as it was being cleaned but we could have waited 20 minutes if we had been desperate. The service was efficient and organisation by the cruise director excellent. The excursions were well organised with excellent guides with radio mikes speaking into our head sets which were provided in the cabin. If you like swimming you may be pleased there is a pool but put off by the size of it. I think Emerald do themselves a disservice by not stating anywhere that the pool has a powerful jet feature from one end that you can swim against. I am a good swimmer and could beat it doing front crawl but for back stroke it held me in the middle of the pool and I could keep going as long as I liked and was able to feel I had had a good swim. Read Less
Sail Date October 2016
Overview This was a first time river cruise for us and were attracted to it by the presence of Martin Bell and John Simpson relating their experiences of reporting for the BBC on the unrest and war events that have covered the Balkan ... Read More
Overview This was a first time river cruise for us and were attracted to it by the presence of Martin Bell and John Simpson relating their experiences of reporting for the BBC on the unrest and war events that have covered the Balkan region through the last 25/30 years. We travelled from Budapest to Bucharest through five countries and as a consequence of their presentations had significant added value to all of the shore excursions which were varied, interesting and very relevant. It thus provided us with a more in depth understanding of the history of this region and considerably enhanced our enjoyment of the cruise. The Ship We felt that the Ship, which is just over a year old, was spacious well appointed and offered excellent facilities for a 7-10 day cruise. The staff on board were always cheerful and helpful. Above all, they were excellent in the service they provided. Pre/Post Cruise We did not have a pre-cruise stay in Budapest but had a two day stop in Bucharest which was included in the overall cruise package. We had the benefit of two guided tours of Bucharest which gave us a good insight into the City and what it offers, and will probably think about a longer City break at some time. Food The food on board was plentiful, varied and freshly prepared each day. There was no excuse for being hungry with ample choices for breakfast, four courses for lunch and dinner, with afternoon tea and late night snacks for those that really got peckish. We took advantage of the opportunity to tour the kitchen with the head chef who explained the daily routines for ensuring that the excellent quality was maintained. Excursions These were well thought out and relevant to the theme of the cruise. The value of the excursions was considerably enhanced by the quality of the tour guides. On all our tours we had well informed, knowledgeable tour guides who had great personalities, a sense of humour, spoke clearly in English and were keen to ensure we got the most out of the visit. Service First class by all staff. Going again Have already booked another cruise with Emerald. Any Negatives We have a need for specialist diets and in this respect we had the menus on a daily basis marked up with all allergens. These were a bit confusing and we found the best course of action was to discuss with the Head Waiter at lunch and dinner, who was more than helpful in providing clarifications and ensuring that appropriate alternatives were provided. This did not always translate to shore excursions and in some cases the options were very basic and limited. Read Less
Sail Date October 2016
Emerald Sun Ratings
Category Editor Member
Cabins 4.5 4.7
Dining 4.0 4.2
Entertainment 4.0 4.0
Public Rooms 4.5 4.7
Fitness Recreation 4.0 3.9
Family N/A 3.9
Shore Excursion 4.0 4.5
Enrichment 4.0 4.3
Service 4.0 4.8
Value For Money 4.5 4.3

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