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Emerald Sun Cruise Reviews

Emerald Waterways
Emerald Sun
Destination
Departure Port

Traveler rating

Excellent

109

Very Good

26

Average

18

Poor

8

Terrible

1

Cruise type

162 Emerald Sun Cruise Reviews


allenron0 avatar

allenron0

1 Review Written

Good Times on the Danube, Rhine and Main

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This was our first river cruise. We boarded after 3 days in Amsterdam, which is a great city, by the way. It was well worth the extra time. We had a little trouble finding the ship as the one we were to board had ...
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1 photo

Sail Date August 2017


Blessings63 avatar

Blessings63

1 Review Written

Fantastic Seamless Service and Style

We have just returned from the Emerald cruise from Amsterdam to Budapest. We spent 14 nights aboard the Emerald Sun. Cabin 220. The boat was clean, stylish, and had enough space to accommodate all our luggage etc. ...
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Sail Date August 2017


terihunt avatar

terihunt

1 Review Written

Great first river cruise

After doing much on-line research we chose Emerald for our first river cruise and it was the best decision. Our trip from Amsterdam to Budapest was fantastic. The ship was new, modern and kept very clean. We went ...
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Sail Date August 2017


pem093117 avatar

pem093117

1 Review Written

Ok but could do better

I had been to Germany on several occasions and wanted to show my wife some of the places I had been. We chose Emerald Waterways as it appeared to fit our requirements. Overall it was a pleasant holiday and the crew ...
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Sail Date August 2017


Gidgee avatar

Gidgee

1 Review Written

A must do experience

The river cruise was part of an Italy to UK holiday. From the time we arrived in Budapest from Rome we were assisted in everyway and transported on to our ship in a very well organised manner. Once on board the ...
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Sail Date May 2017


trinichris avatar

trinichris

1 Review Written

1 Helpful Vote

Let down by poor vegetarian options and meat products in the veg.

Oh dear, we hoped for so much more. We were promised it would be OK, but it wasn't. We know vegetarians are often forgotten, but airlines have got the hang of it, why not Emerald? Why put ham in the soup? Pollute ...
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Sail Date August 2017


Smith1167 avatar

Smith1167

1 Review Written

2 Helpful Votes

Wonderful staff

Great experience. The staff was exceptionally friendly and professional. The cabin steward Maya was efficient. The dining staff was cordial and made our eating experience fun. The function rooms were always well ...
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Sail Date August 2017


Emerald rocks avatar

Emerald rocks

1 Review Written

3 Helpful Votes

Let the sights begin

My mothers friend suggested it! We went mother daughter trip, had an amazing time! Upon arrival in Iceland someone from Emerald was there to greet us and make transition to bus and to boat inAmsterdam so smooth! ...
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Sail Date August 2017


chinche avatar

chinche

1 Review Written

1 Helpful Vote

Amazing week

It's been my first river cruise and definitely not the last one. The ship was wonderful with professional crew members. Embarkation and disembarkation went smoothly. Cabin was clean and spacious with a very ...
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Sail Date August 2017


kwhigh avatar

kwhigh

1 Review Written

1 Helpful Vote

Let down by poor food

Decided to try river cruising after many ocean trips. Interesting itinerary on the Main and Rhine rivers, with quaint medieval towns and lots of castles. Excellent guides on the walking tours. Unable to use sun deck ...
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Sail Date August 2017


davisthomp avatar

davisthomp

1 Review Written

1 Helpful Vote

Amazing cruise on the Danube...with every turn new spectacular experiences

We chose this cruise because of the value and description of experiences. All which came true. The service on board was wonderful...like being in a luxury hotel while cruising the river. All the stewards and crew ...
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Sail Date July 2017


wkeener avatar

wkeener

1 Review Written

1 Helpful Vote

This ship & all staff were so wonderful to us, friends were made including staff

We choose this ship due to our travel agent with Vacations to go it was a great deal and was going to places we wanted to see .We will travel on this cruise line again .Ship was so nice and staff were very friendly ...
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Sail Date July 2017


Merrily,merrily avatar

Merrily,merrily

1 Review Written

3 Helpful Votes

Cruising the Danube w/ our new best friends!

My mum-in-law asked for this trip & what fun we 3 had- We were river rat virgins & look forward to the next one! The ship & cabins were stunning & pristine, dining delicious & imaginative. The entertainment was fun ...
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Sail Date July 2017


Ghia2nv avatar

Ghia2nv

1 Review Written

Emerald needs to improve their service and communication.

Emerald sets high expectations but then fails to deliver. On an 8 day cruise, the top deck was closed for four days. The food is satisfactory, but the service needs a lot of improvement. There was only one night ...
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Sail Date July 2017


avrie617 avatar

avrie617

1 Review Written

1 Helpful Vote

Emerald Waterways Experience

Have never been to Europe or on a river cruise. This trip was a dream come true, esp the 3 days prior to cruising in Prague. Pauline in Prague was just a sweetie and a fabulous tour guide. However was disappointed ...
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Sail Date July 2017


K.Blanche avatar

K.Blanche

1 Review Written

Great way to spend our anniversary.

The crew handled the embarkation and disembarkation expertly. The only glitch was that my husband's baggage was set aside to the new passenger side at the end instead of the leaving passenger's. Not sure how this ...
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Sail Date July 2017


C, Clancy avatar

C, Clancy

1 Review Written

1 Helpful Vote

A relaxing, but interesting, cruise.

My husband and I chose this cruise because we have been wanting to take a "refresher tour" of some of the stops our ship made. The remainder of the cities we visited were new to us. We especially wanted to tour ...
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Sail Date July 2017


carolmoll avatar

carolmoll

2 Reviews Written

2 Helpful Votes

My group's river cruise

It offered the best value for the money and this proved to be true. My group loved the ship and the cruise! The staff was extraordinary especially the cruise director, Darren, and all the front desk staff but also ...
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Sail Date July 2017


carolmoll avatar

carolmoll

2 Reviews Written

2 Helpful Votes

My group's river cruise

I had a group of 23 who wanted to do a river cruise of the Danube. Emerald offered the best value for the money. This proved to be absolutely true and my group all enjoyed it very much. The staff was absolutely ...
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Sail Date July 2017


elainebalckwell avatar

elainebalckwell

1 Review Written

1 Helpful Vote

Very Tranquil

Had a great week with Emerald Sun- Our ship was changed right at the last minute from the the Emerald Sky, because of water levels in the Danube being low. After looking at Emeralds website the ships are the same ...
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Sail Date July 2017


makemladdie avatar

makemladdie

1 Review Written

Scenic, peaceful, very good in all respects except food

Recommended by friends, have been on many ocean cruises and thought this would be a good change. Cabin, staff and route excellent except unable to use top deck on last three days due to number of locks and bridges ...
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Sail Date July 2017


dj.harrison avatar

dj.harrison

1 Review Written

1 Helpful Vote

Excellent ship, comfortable cabin good service, let down by uninspiring dining.

We are not frequent cruisers and this is the first European cruise we have been on. My wife has had recent foot surgery and we were looking for an undemanding holiday. In all respects the Emerald sun met our ...
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Sail Date July 2017


braddocknm avatar

braddocknm

1 Review Written

Visiting interesting places

Our main requirement was the dates, which Emerald were able to offer us. The places we visited were very interesting but sometimes we were given too much information to take in. We would have liked more time to ...
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Sail Date July 2017


JenC2 avatar

JenC2

1 Review Written

3 Helpful Votes

Special Holiday

Our first river cruise to mark a special birthday. Everything went well and exceeded all expectations. All went very smoothly from the moment we landed at the airport for the transfer to the ship. The check in ...
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Sail Date July 2017


daveinspain avatar

daveinspain

1 Review Written

1 Helpful Vote

Pre-cruise Chaos but Cruise Exceptional

We chose this cruise because I wanted to see Heidelberg again and we chose Emerald because it had been recommended to us. This was our first cruise of any kind. The cruise started on a Saturday and we were ...
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Sail Date July 2017


Emerald Sun Ratings

CategoryEditorMember
Cabins4.54.7
Dining4.04.2
Entertainment4.03.9
Public Rooms4.54.7
Fitness Recreation4.04
FamilyN/A
Enrichment4.04.3
Service4.04.8
Value For Money4.54.2
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