Recommended by friends, have been on many ocean cruises and thought this would be a good change. Cabin, staff and route excellent except unable to use top deck on last three days due to number of locks and bridges to be negotiated.
Breakfast and lunch were buffet style and well presented and adequate. Dinner however can only be described as disappointing as it verges on nouvelle couisine. A ...
We are not frequent cruisers and this is the first European cruise we have been on. My wife has had recent foot surgery and we were looking for an undemanding holiday. In all respects the Emerald sun met our expectations, with the exception of the dining. This was OK for breakfast and lunch but for dinner the chef had opted for style over substance, with smeared sauces on the plates and careful ...
This was our first river cruise, and we chose Evergreen Emerald Sun cruise as we wanted a 7 night cruise ending in Switzerland. We could not fault this cruise. The staff were extremely professional, very friendly and helpful. The cruise director was brilliant. She worked extremely hard day and night, and ensured everything ran smoothly both on the ship, day excursions, and nighttime ...
Our main requirement was the dates, which Emerald were able to offer us.
The places we visited were very interesting but sometimes we were given too much information to take in. We would have liked more time to explore on our own. The lady who took us to Heidelburg castle was very verbose and overwhelmed us with information. The best guide was the one in Strasburg.
We thought the ...
Our first river cruise to mark a special birthday. Everything went well and exceeded all expectations.
All went very smoothly from the moment we landed at the airport for the transfer to the ship.
The check in was smooth and the staff very friendly and helpful. The cabin was well designed, very clean and had plenty of storage space.
The food on board was excellent and there was a good ...
Recommended by friends, would definitely go with Emerald again. First class service all through and very professional. Could not have wished for more.t
The Cruise Director was outstanding and worked exceptionally hard. The staff were always polite and nothing was too much trouble. The choice of food was great though a little cuisine nouveau for dinner but after 4 courses you had enough. Good ...
All cabin staff & waiters fantastic. Food at breakfast & Lunch were substantial and plentiful but dinner was not fine dining as would be expected! The international cheese selection was very poor and of meagre proportions. It was served with nuts, 2 cashews only and fruit, half a dried apricot. Biscuits for cheese were limited to 2 and even these ran out after 2 days! The chef put more into ...
We chose this cruise because I wanted to see Heidelberg again and we chose Emerald because it had been recommended to us. This was our first cruise of any kind.
The cruise started on a Saturday and we were leaving home on the Wednesday, three nights earlier, to have one night nearer our airport and two nights in our embarkation city (as part of oour booking). Two days before leaving I emailed ...
this was our first cruise as my wife does not like the water. All the staff on the boat were very helpful and could not do enough for you they all seemed to enjoy their work. The boat was very modern. the food was excellent and a good selection. The day trips and the guides were very good and explained everything. The met us at the ship and gave commentary as we travelled along. On board there ...
We chose this river cruise to celebrate my husband's 50th birthday. We tend to go on ocean cruise liners but thought we would try something different for his celebration.
CABIN - GOOD POINTS
Great cabin, we had booked a Balcony suite on the 3rd floor and were upgraded to Grand Balcony Suite. Having spoken to others in the original suite we had booked, the only extras seemed to be a ...