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4 Helpful Votes
Sail Date: July 2018
After many ocean cruises we thought we would try a river cruise and booked this one through Archers Holidays. We were very very please with the ship, the food, the excursions but above all the attitude, friendliness and professionalism of ... Read More
After many ocean cruises we thought we would try a river cruise and booked this one through Archers Holidays. We were very very please with the ship, the food, the excursions but above all the attitude, friendliness and professionalism of the crew in all departments. The cabin provided ample space and was clean and comfortable. The bathroom was a little tight on space but again very clean with plenty of towels and toiletries. The food was excellent and as the menu is available in advance it was easy to let the Purser know when there was something you did not eat. I am not a great fish eater and had a fabulous steak one day to replace a fish dish at lunchtime. The service in all areas was first class and every member of the team made you feel like an individual. Ok some of the entertainment was low key but always well presented and supported local artistes. Read Less
7 Helpful Votes
Sail Date: April 2017
Wishing to cruise the Duoro River, and finding this Croisieurope offering with hiking excursions made this a perfect choice....and it was. The trip was great. Boat was well maintained and clean. The staff were friendly and willing to ... Read More
Wishing to cruise the Duoro River, and finding this Croisieurope offering with hiking excursions made this a perfect choice....and it was. The trip was great. Boat was well maintained and clean. The staff were friendly and willing to always help with explanations and advice. The English-speaking walking guide, Rick, did an outstanding job. The food and food service was fabulous. And last, I cannot say enough about the young woman, Susanne, in charge of customer service, housekeeping and wait staff. The local folk dancing on the last evening was very enjoyable. Matthew the Croisieurope USA was also very responsive and helpful. Whole experience is highly recommended. Too bad they are not able to offer more of the hiking cruises in this region. You should note that the Duoro River is shallow and narrow. For this reason, the boats are not allowed to sail at night, as we had experienced on other river cruises, and do all their sailing during daylight. Read Less
10 Helpful Votes
Sail Date: November 2015
This was a great trip. The service was outstanding. The accommodations were better than expected because I am used to the large cruise ships but was pleasantly surprised. I wish to commend the Captain Helder Conceicao for a smooth ride. ... Read More
This was a great trip. The service was outstanding. The accommodations were better than expected because I am used to the large cruise ships but was pleasantly surprised. I wish to commend the Captain Helder Conceicao for a smooth ride. Purser Susana Melo was wonderful she did a great job and was so nice to me and tried to help in every way! The entertainment director Tania da Silva kept us entertained and organized for all the great and interesting excursions. Loved the traditional Portuguese dancers and Fadu singers. Rooms were kept clean cabin stewardesses did a great job. Our chef Alexandre Kowalski had a great menu enjoyed by all and he was very accommodating to those who had food issues. Our waitress ans waiters took great care of us at every meal. Would take this trip again. Thanks to and congrats to Croisieurope for a wonderful trip. Read Less
Infante Don Henrique Ratings
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