1 Helpful Vote
Sail Date: July 2017
My husband and I had never been to Europe. We talked with friends, who had friends that had traveled with Viking before and highly recommended the company for our tour. We really enjoyed the personal attention that the crew gave us ... Read More
My husband and I had never been to Europe. We talked with friends, who had friends that had traveled with Viking before and highly recommended the company for our tour. We really enjoyed the personal attention that the crew gave us during our trip on the Viking Lif and our transition to the other ship, the Viking Aegir. We had to switch ships half way through the cruise because the water level was too shallow in the canal area between Nuremberg and Regensberg. It was really nice to see the crew standing outside our ship to see us off to the next ship. Also, it was great that they allowed our tour director, Dan go with us to the next ship. He was great!!! When we got to the next ship, after our tour of Nuremberg, it was wonderful to see our new crew with welcome signs and umbrellas to bring us on board the Viking Aegir. Great customer service on both ships!!!!! The whole trip was beautiful and the tour guides, for the most part were very good and informative. We did experience a couple that were trying to rush people along too much; however, we realized that they only had so much time to give us a tour. In Cologne, the guide should have taken us to another building to tour since we were unable to visit inside the cathederal because of a cardinal funeral. A stop at the doughnut shop there would have been great. She took us by the shop, but it would have been nice to sampled one of the jelly doughnuts. The doughnuts looked great!!!!! Although we enjoyed something about each one of the towns that we visited, a highlight was getting to tour the Marksburg Castle in Braubach, Germany..... great tour and our guide Mark was wonderful. We loved the windmills of Kinderdjike....wished we could have had more time there to shop and look around. I was expecting Vienna to be the most beautiful place to see; however, I believe Budapest was by far the most beautiful, especially at night. We really enjoyed the beautiful churches that we got to visit....such beautiful steeples!!!!! I could go on and on about the many beautiful places that we visited; however, I would have to write a book. To sum it up, it was a great trip and an experience that my husband and I will always cherish and remember. Read Less
1 Helpful Vote
Sail Date: July 2017
I love history. I felt this gave us a good overview for our first time in Europe. We started with three days in Amsterdam. I would recommend going from Amsterdam to Budapest rather than the opposite direction. This trip started a ... Read More
I love history. I felt this gave us a good overview for our first time in Europe. We started with three days in Amsterdam. I would recommend going from Amsterdam to Budapest rather than the opposite direction. This trip started a little slow with the windmills and industrial areas in the Netherlands and then builds and builds until the grand finale in the night cruise through Budapest. We stayed at the Doubletree by Hilton. It was ideally located near Amsterdam Central, the Red Light District, the harbour, and the departure dock for the river cruise. We walked to Anne Frank's House, the museums, the flower market, and every other major tourist attraction in Amsterdam. Departure day we walked from our hotel to the ship. We were able to leave our luggage onboard and head back into Amsterdam for another visit. We got back early and our cabin was soon ready for us. Overall the cabin was small but fine for the cruise as we didn't spend much time in it anyway. Why pay for a big suite when you aren't in it except to sleep and change. I would definitely recommend a French balcony suite though as it was wonderful sitting in the evening with the balcony open, listening to the water gurgle by the side of the ship. The cruise starts rather slow as the first day is at the windmills and then the second is cruising through an industrial area. Cologne was our first major stop. We were a little disappointed when we weren't able to embark in the city centre. A catholic cardinal had passed away and the downtown area was blocked off for the funeral. While we weren't able to go in the cathedral the pageant of the funeral was quite a site as hundreds of flag bearers wound their way to the church. The next few stops were beautiful but at most we had to embark at alternative areas and get bussed into the cities for various reasons. This was also a little annoying and we were beginning to wonder if the advertising for the trip was a little misleading. A big bonus though, was a stop in Bonn. As we were unable to spend the entire time in Cologne, we had an early stop in Bonn and were able to walk right into the market and historical area where a small festival was going on. It was beautiful. After a few days we finally got back on track and the rest of the trip we were delighted with each embarkation location. We walked off the boat and into the cities. Tours were varied and good value. We loved Marksburg Castle. On a couple of occasions we decided to strike out on our own. We had researched the areas ahead of time and were able to walk at our own rate. Dining was wonderful. We had plenty of excellent selections and the desserts were delicious. The first week my wife and I moved from table to table in order to meet new people. By the second week we had made some good friends and sat with them for most of the remaining meals. Entertainment is rather limited but that was okay as we usually were so exhausted at the end of each day that we retired early to our cabin to rest up for the next day. The glass blower demonstration was the highlight of the entertainment and the artisan was very funny and interesting. All the staff on the ship were excellent. They were very friendly and helpful. This was our first time in Europe and our first river cruise. We would highly recommend Viking River Cruises and hope to go on many more in the future. Read Less
4 Helpful Votes
Sail Date: June 2017
This cruise was the 5th with Viking and I am happy to say that nothing changes. Despite the fact that our ship was not a new one (2012) everything was impeccable - Very comfortable, very clean and was nicely appointed. We had a spacious ... Read More
This cruise was the 5th with Viking and I am happy to say that nothing changes. Despite the fact that our ship was not a new one (2012) everything was impeccable - Very comfortable, very clean and was nicely appointed. We had a spacious balcony where we could sit and enjoy the passing scenery, well worth the extra money. The trips into port were always fun and informative with local tour guides. The only thing we lacked were bicycles but next time we will rent them in port. We were very impressed with the boarding process, after couple of failures with other cruise lines. Just when we stepped out of our cab was the first moment when we meet our charming Cruise Director Leonard. That smile, his energy and his impressive manners were always with us for the next 14 days. Depending on when you board, head to your cabin if it's ready (your suitcase won't be far behind, thanks to the crew's efficiency) or make yourself comfortable in the lounge, where you can suss out fellow passengers and have a light lunch. No fuss, no hassle, no stress. Only Leonard smile dropping some useful information regarding our first afternoon and evening in Budapest. Simple fantastic! To say I recommend this trip and Viking Cruises would be an understatement of a year and if you have different people at different stages of life, what I was most impressed with was that their is something for everyone. The housekeeping crew on board are exceptional, every detail in our stateroom was attended to, and the speed and efficiency that these crew work at is an immense achievement all co ordinated by the super competent Victoria The meals on board were quite good, nothing exceptional but the service balance the lack of “wow” for every lunch and dinner. The staff were incredible and Bogdan, the restaurant manager was simply amazing as I have quite complicated dietary restrictions and it was handled in such a quiet and efficient way. We had a lot of choices to eat a meal , on the Aquavit Terrace, in front or in the main restaurant , and plenty to eat . Excellent meal prepared according to our day destination or you can order what is on the menu......Beer and Wine was also excellent.... The crew were so professional and never once had their hand out for a tip, they did their job, because they love their job !!! There's no separation of cruise "class" distinction. We were all treated as elite members with everyone receiving great service by the entire staff on board lead by one of the best Hotel Directors I ever meet: Jerry. He was always ready to sort any types of problems on board, sometimes over the top, but always charming and helpful. Love him! One day arriving back after a long day of sightseeing, we were greeted with a luscious chocolate at the door! We appreciated the flexibility of attending the evening activities or just relaxing in our room. Service is wonderful. The staff obviously takes great.pride in learning about their guests. The very quickly learn or preference, red wine/ white wine, coffee/ tea. They have an.amazing ability to know your name after the first day. Last but not least our Cruise Director. Leonard was exactly the opposite of some of our previous experiences with Silver Sea and Regent( see our review about the arrogance and lack of customer care of some of the Cruise Directors) Nothing was too much from Leonard, being everywhere at any time with the same smile and professionalism. He is one the greatest pro's I have ever seen! He knew the itinerary like his own pocket having a story or a unusual fact for every places we visited. His daily lecture were like a Discovery channel shows: informative, interesting and funny. And taking in the account the number of passengers and excursion every day he was SO organised managing everything with no failure. And every evening, no matter how busy the day was, Leonard was in the lounge for a chat, for a dance or an exciting presentation. One night he organised a ABBA and ‘80s Party where HE was an excellent DJ! What a treat…people dancing everywhere and some of the crew joining too. Leonard was simply amazing, a great asset for Viking! Above all, the crew was amazing! Whether the room stewards, the wait staff, the bartenders or the officers, everyone was cordial and friendly beyond belief. They also transitioned seamlessly between tasks on the ship which was evidenced by their ability to move our luggage when departing like a well-oiled machine. Everyone from the Captain to the kitchen help worked shoulder to shoulder. To say I recommend this trip and Viking Cruises would be an understatement of a year and if you have different people at different stages of life, what I was most impressed with was that their is something for everyone. Already booked another 2 cruises with Viking! Can we have Leonard as a cruise director, please????!!! Read Less
2 Helpful Votes
Sail Date: June 2017
Cruise director and ALL staff were excellent. My first trip to Europe and what a great way to see a part of 4 countries. Would do it again in a heartbeat! We had a Veranda Suite an it was perfect every day. We chose Easy and Moderate ... Read More
Cruise director and ALL staff were excellent. My first trip to Europe and what a great way to see a part of 4 countries. Would do it again in a heartbeat! We had a Veranda Suite an it was perfect every day. We chose Easy and Moderate excursions and left the Demanding ones for the more adventurous and younger passengers. There is something for everyone. Dining was always on point and superb. I drank enough wine to float a battleship because they were always refilling my glass. We went from Budapest to Amsterdam with the additional days before and after the cruise. Met so any nice people and even a few from Louisiana and we happened to know some of the same people even though we did not live near each other. When they busted out the LSU attire, we knew we had to strike up a conversation with them. Read Less
3 Helpful Votes
Sail Date: June 2017
“Passage to Eastern Europe” was our 3rd cruise with Viking, after France and Rhine and with no doubts was the BEST one! The itinerary gave us the chance to explore a part of Europe with a fantastic rich history and enjoy some ... Read More
“Passage to Eastern Europe” was our 3rd cruise with Viking, after France and Rhine and with no doubts was the BEST one! The itinerary gave us the chance to explore a part of Europe with a fantastic rich history and enjoy some breath-taking landscapes during well organized tours with excellent and informative guides. Viking LIF is elegant and stylish like the other Viking long ships but what made special this trip was the excellent crew. Our cabin stewardess Anna manage for 7 days to keep our cabin sparkling and made us feel like home. Maybe the amenities or the available space in the cabin are not at the level of other companies (Viking is cutting corners since our last trip) but Anna kept everything under control being a charming presence and incredible efficient. From the very first day we realised that Viking is trying to save money in the restaurant too. The food didn’t have the same standards and the quality was clearly under what Viking offered in our last trip. But at the end of the day the excellent service in the restaurant with the professionalism of Bogdan and the grace of Elena made every meal special. We missed the presence of the concierge on board but fortunately the team from the reception manage to help us in organised some extras during our trip. Ankika was great always smiling and happy to help. Above all the biggest asset of Viking LIF was our Program Director Leonard. We travel a lot, both ocean and river cruises but we never had the chance to meet somebody so special like Leonard. His extraordinary, almost encyclopaedic, knowledge of history, traditions, legends, geography made every daily meeting and lecture a unique opportunity to learn about this part of the world. Leonard had a great sense of humour and the mixture between personal experience, anecdotes and facts gain every evening a full house for his daily presentations (maybe, as a suggestion, the presentation should be broadcast in the cabins too as was never enough space in the lounge when Leonard was talking). After 7 days we didn’t manage the find how Leonard was able to be everywhere in every moment to help, chat, explain or joke! And was not only our opinion but Leonard made this trip GREAT for everyone on board. He can work in any other cruise lines around the world and will be a pleasure to meet him again. Watch out Viking don’t lose him if you want us back! Read Less
1 Helpful Vote
Sail Date: June 2017
This was my second Viking cruise and will not be my last. They provide amazing service and do attempt to make everyone's adventure special. They have an organized process of building their ships and providing service which I ... Read More
This was my second Viking cruise and will not be my last. They provide amazing service and do attempt to make everyone's adventure special. They have an organized process of building their ships and providing service which I appreciate as it is extremely well run and organized. The staff is helpful and friendly. They shared with us how the replication of their ships enables them to keep the cruise running in the event the water levels of the river are too low. We disembarked in Budapest, but they did explain how some travelers later in the summer might have to change ships because there are sections of the Danube where the boats cannot pass. However, other than the passengers having to pack and unpack a few extra times, their cruise is not cancelled. The airlines lost my luggage in Atlanta on the flight over and they worked with the airlines to get it delivered to me at a port of call, 3 days after embarkation. They also cleaned my clothes at no charge to ensure I had clothes to wear those first few days as well as to clean the clothes the airline almost ruined by leaving my luggage in a downpour in Atlanta. I appreciated how they organized our bus groups as our ship had several large groups traveling together. The people in the groups were nice, but they were not into socializing with any of the individual travelers, like myself and my friend. We had a lovely time meeting people on our bus rides to our destinations and then enjoying dinner or lunch with them during the day. I love the river cruise experience as it really is getting into ports within a country that you might otherwise never see. Bucharest to Budapest has had a tough rebuilding period since the wars and taking us into those countries and meeting the people who are rebuilding their homeland was inspirational and made me be much more appreciative of our privileged life in the USA. I enjoyed their food selection as it was always fresh and they have menus which follow the culture of where you are traveling. Read Less
1 Helpful Vote
Sail Date: June 2017
This was our 5th river cruise with Viking. Having done China, Myanmar, Vietnam and Russia this was not as adventurous. Several friends recommended it. Overall the cruise was very nice, relaxing and we covered a lot of territory. All ports ... Read More
This was our 5th river cruise with Viking. Having done China, Myanmar, Vietnam and Russia this was not as adventurous. Several friends recommended it. Overall the cruise was very nice, relaxing and we covered a lot of territory. All ports of call were very interesting. All the staff we delt with were helpful, knowledgeable and curtious. I liked that the captain was available to talk to throughout the cruise. I was very disappointed in the trip we took to Salsburg. Long drive, expensive and to rushed when we got there. The quiet box did not work making it impossible to hear what the guide was saying. We were so close to the Do-Rae-Me steps but weren't given the time for pictures there. Very disappointed as my parents took me to the Sound of Music for my 13th birthday when it premiered. Being very athletic, I was surprised when the upper deck was closed for several day. I understand why but it made me antsy to get off the ship and go walk. I wish there were bikes to use in the ports given all the bike trails along the river. I would love a day long excursion riding from one port meeting up with the ship in the next port. The food was great and the portion sizes were just right so that I did not come away feeling stuffed. Have you considered having a guest entertainment night so guests could show off their talents? The nights where there was outside entertainers were great. This is not to say the piano player wasn't good, just mundane after a few nights. Read Less
Sail Date: May 2017
We were looking for a cruise that was a little longer so that we could make the most of the travel time that it takes to get to Europe. Arriving 2 days early in Budapest gave us time to acclimate to the time change and travel fatigue and ... Read More
We were looking for a cruise that was a little longer so that we could make the most of the travel time that it takes to get to Europe. Arriving 2 days early in Budapest gave us time to acclimate to the time change and travel fatigue and we like to enjoy the cities at the beginning and end of our cruise. We also extended in Amsterdam, because there wasn't any scheduled time there. We have traveled on Viking before on both a river cruise and an ocean cruise. This was, however, the first time we had been on a long ship on a river cruise and the improvement and upgrades made with the long ship are wonderful. More space for dinner, bigger lounges and just an overall excellent use of space to make the cruise delightful. We were prepared for the fact that the rooms are a little small if you don't have a suite, but for us the trip is not about being in the room, but being out and about the ship or going on excursions. The excursions are wonderful. We went on a lot of the included excursions, but we hand picked some additional ones that were appropriately priced. We especially enjoyed our Mozart/Strauss Concert in Vienna and the WWII tour in Nuremberg. We enjoyed the dining experience, but the trip is more important to me. Leonard was a wonderful cruise director and the staff and service were unbelievable. They would do anything for you and do it with a smile. Sometimes I wondered how many times I was greeted each day as they never missed a change to say hello. Overall this river cruise was excellent and we will assuredly return to Viking for more trips to "see the world." Read Less
Sail Date: May 2017
We chose the Bucharest-Budapest cruise, with a Prague extension in order to experience some areas we had not visited (Bulgaria and Serbia) and to return to one of our favorite cities -- Budapest. This was our 13th cruise, but first on a ... Read More
We chose the Bucharest-Budapest cruise, with a Prague extension in order to experience some areas we had not visited (Bulgaria and Serbia) and to return to one of our favorite cities -- Budapest. This was our 13th cruise, but first on a Viking river cruise, and we were not disappointed. The overall attention to detail was exceptional -- efficient, friendly service; outstanding tours; and great food. One of the most enjoyable days was a relaxing journey through the "Iron Gate" gorge portion of the Danube cruise -- beautiful. In conjunction with the Prague extension, we really enjoyed an optional day excursion to the picturesque town of Kutna Hora -- highlighted by one of the best meals of the entire trip. We enjoyed the small ship ambiance and the company of some very interesting fellow travelers. The experience was so enjoyable that we look forward to taking Viking's Elbe River trip in the future. Read Less
1 Helpful Vote
Sail Date: November 2016
Having limited previous exposure to mainland Europe, this cruise provided the opportunity to broaden my sense of the cultures extant in that part of the world. My travel companion and I actually started the trip with a 3-day pre-cruise ... Read More
Having limited previous exposure to mainland Europe, this cruise provided the opportunity to broaden my sense of the cultures extant in that part of the world. My travel companion and I actually started the trip with a 3-day pre-cruise visit to Prague before embarking on the Viking Lif in Budapest. As was to become the standard for the entire river cruise, Viking representatives accommodated our every need from initial arrival to our final departure. Every port-of-call was as described in their advertisements and catalogs. Special credit must be given to the on-board tour director who presented in-depth information about the countries, cities, and towns in which we were to stopover the next day or two. Further in that respect, the shore excursion tour guides were extremely well informed about the historic and current nuances that were of interest to visitors. As for the cruise itself from Budapest to Amsterdam, one could not ask for a more informative, serene, and aesthetic venture catered by an extraordinarily competent and caring crew. On the basis of this experience, my travel companion and I are in the midst of arranging a second Viking river cruise from Paris to Zurich early next year. Read Less
Sail Date: November 2016
This was to celebrate retirement and a milestone birthday. We also added the Prague and Amsterdam extensions. Since we selected an Explorer Suite, business class air was included. From check in at O'Hare with KLM, to ... Read More
This was to celebrate retirement and a milestone birthday. We also added the Prague and Amsterdam extensions. Since we selected an Explorer Suite, business class air was included. From check in at O'Hare with KLM, to arrival in Prague, it was pure luxury. We were met in Prague by a Viking representative who handled our luggage and transported us to the hotel. We were at the Hilton old town; close to everything and walkable to most sites. Anything not walkable we used public transportation. We found some good restaurants and historical sites on our own. There was a Viking representative at the hotel daily, very helpful and informative. I did hear complaints from some of our fellow travelers about confusion and lac of communication. This was due to behavior on their part, not the Viking Rep. Our Prague city tour was very interesting and well done with a luxury bus to transport us. We also opted for an optional food and walking tour which was great, but an indication of too many opportunities to overeat. Transportation from Prague to Budapest was by luxury coach with an informative guide. Once onboard, WOW! Our suite was gorgeous and very clean with ample storage, welcoming champagne and excellent service by our cabin steward with replenishment of snacks and beverages The dining was excellent; regional dishes and wine and beer with outstanding table service. Every evening there were also basic choices available like salmon, steak, chicken breast and Caesar salad. Our ship director, Leonard was a delight. Every evening there was a great pre-dinner briefing. Excellent entertainment every evening; either a lecturer or local musicians or dancers. The on-board pianist was extremely talented. All the included tours were interesting and the guides were articulate and well informed. My least favorite were the guides in Kinderdijk and Amsterdam; they both seemed to be going through the motions a little. We did some optional tours in Vienna and Cologne. I have nothing but praise for Viking. We have our second cruise scheduled for October 2017, and an ocean cruise May 2018. Read Less
6 Helpful Votes
Sail Date: November 2016
We chose this cruise because Viking is well respected, trustworthy, and we were interested in educational opportunities included in the overall price. The locations included in this cruise were fantastic. It is not one for those who have ... Read More
We chose this cruise because Viking is well respected, trustworthy, and we were interested in educational opportunities included in the overall price. The locations included in this cruise were fantastic. It is not one for those who have trouble walking as many of the cities and villages were hilly. Of note, we sat on buses for quite some time on several days as well. The region is beautiful and has a significant amount of history not often covered in basic courses offered in the States. The ship itself was spotless, comfortable, and lacking no conceivable comfort. The staff were knowledgeable, eager to help and very hospitable. Dining was enjoyable - and seemingly constant. Being on the younger end of the group, many asked whether we were bored. Our response was unequivocally no. It was impossible to be bored as there were additional options each day beyond the included excursions. The only thing I felt I lacked at any time was sleep, but we can do that at home! It was as amazing as the ads appear and we would recommend it to anyone! Read Less
1 Helpful Vote
Sail Date: November 2016
The Bucharest - Budapest Cruise is the best way to see this part of the world. Independent travel by auto (our usual mode) would be difficult. Shore excursions were thoughtfully planned and well executed. We had some excellent local ... Read More
The Bucharest - Budapest Cruise is the best way to see this part of the world. Independent travel by auto (our usual mode) would be difficult. Shore excursions were thoughtfully planned and well executed. We had some excellent local guides. On board entertainment, activities and orientations were just right. The cruise/activities director was personable, informative, and knew how to "read the room." Hotels at either end were outstanding. We especially liked the Budapest Hilton, its location and integration into an historic structure. Service on board was flawless, food excellent, with many choices and service options. Just being on the Danube, and passing through the scenic Iron Gates on a beautiful day, was a highlight for us. We would recommend cruising this part of the Danube in this direction. Starting where the effects of communism are more evident and moving upstream and toward the west reveals the differences in the politics and culture, and ends one in a more positive place. In any case, Balkan history is sad and complicated. Read Less
2 Helpful Votes
Sail Date: September 2016
We checked out our options and alternatives. Viking River Cruises had the best options, the best offers and the best reviews. They were all well deserved! Starting in Amsterdam, we had opportunities to visit the city and surrounding ... Read More
We checked out our options and alternatives. Viking River Cruises had the best options, the best offers and the best reviews. They were all well deserved! Starting in Amsterdam, we had opportunities to visit the city and surrounding countryside. Then the cruise began. The river views were outstanding and the many side trips highlighted and filled in our desire to see and know more about each city and community. The cruise staff met our every need and the places and people we got to see and meet were a delight. We shopped as much as we wanted and have the items to help us remember this great trip. "Entertainment" both on and off ship was great providing just the right amount of change of pace when it was needed and wanted. The one hiccup in and on the river (not a Viking issue) was easily overcome by Viking and its staff. Few other "lines" have the resources to overcome issues seamlessly. Our evaluation before our trip payed off and was reflected in a most amazing and wonderful trip, education and vacation. Read Less
6 Helpful Votes
Sail Date: August 2016
Everything on a Viking river cruise is welcoming, comfortable, civilized, and fun. The staff is amazing. I wanted to take them all home with me. On a Vikng cruise you feel special. Still, the atmosphere is relaxed. The fact that there ... Read More
Everything on a Viking river cruise is welcoming, comfortable, civilized, and fun. The staff is amazing. I wanted to take them all home with me. On a Vikng cruise you feel special. Still, the atmosphere is relaxed. The fact that there are under 200 passengers onboard, no kids, swimming pools, casinos or shows makes this a different kind of cruise. If you go for all of those things, it may not be for you. For me personally, it was perfect. I also love the Scandinavian decor, the practicality of the way the staterooms are laid out, and the lovely deck from where to relax while watching the scenery go by. And at each stop there's a guided tour of that destination included. It seemed everyone from the captain to the cleaning crew was intent on making our experience an unforgettable one - and they succeeded. I warmly and enthusiastically recommend Viking's river crushes. Read Less
3 Helpful Votes
Sail Date: August 2016
After taking 24 ocean cruises, I was a bit worried about sailing on a small river boat. However, it was a wonderful experience. The passengers were not pretentious and it was great to get to know them. We made some deep friendships. ... Read More
After taking 24 ocean cruises, I was a bit worried about sailing on a small river boat. However, it was a wonderful experience. The passengers were not pretentious and it was great to get to know them. We made some deep friendships. The crew was fantastic and every detail of the trip was impeccable. The chef was very visible and it was a delight to get to know him. The food was excellent and the dining room staff made each meal entertaining. The program director and her staff took great care of us both on and off the ship. The shore excursions were great and the program director gave wonderful commentary as we sailed past castles and other sites. The captain and his crew were very personable. We felt so safe that we agreed we would trust Viking with cruises along the Nile River and in other parts of the world where we would not be comfortable being on our own. Read Less
1 Helpful Vote
Sail Date: August 2016
Went with some friends. Destinations were great. Prague plus Grand European Cruise. Went to many places at each destination. Could not have figured on a better vacation. Ship was excellent. Cabins were fine. Cruise director was personal, ... Read More
Went with some friends. Destinations were great. Prague plus Grand European Cruise. Went to many places at each destination. Could not have figured on a better vacation. Ship was excellent. Cabins were fine. Cruise director was personal, very informed and shared that information with all. She paid attention to our individual requests and followed up on them. The food was excellent. Portions were just right. Not huge like other cruises, but enough to keep us satisfied and happy. We had a food allergy and the Maitre'D came out to breakfast with us every day and planned special meals for us. This was not expected, and left up with a wonderful feeling about the cruise and Viking in general. Included excursions turned out to be pretty good, and very informative. Some of the local busses that were used, could have had cleaner windows. We would not think twice about vacationing with Viking again. Read Less
1 Helpful Vote
Sail Date: August 2016
This was our first river cruise. We were able to get a last minute deal with Viking River Cruises. Discounted prices for air and cabin. The French balcony cabin was clean and had adequate space. The food was very good. The excursions that ... Read More
This was our first river cruise. We were able to get a last minute deal with Viking River Cruises. Discounted prices for air and cabin. The French balcony cabin was clean and had adequate space. The food was very good. The excursions that were included in the cruise fare were very informative. The tour guides were very knowledgeable and spoke excellent English. The extra excursions offered at some of the ports were an added bonus. We went on a wine tour in Croatia. We visited a local wine cellar and had three wine tasting with cheese and bread. This was a very enjoyable cruise. All of the staff were very friendly and the food servers remembered our dinner/wine preferences. We have been ocean cruises that were very good, but the river cruise is less hectic, less lines and a few thousand less people sailing with you. I would recommend Viking cruises to anyone looking for a little culture and a lot of relaxation. Read Less
5 Helpful Votes
Sail Date: July 2016
We arrived in Amsterdam two days early as we wanted to send time with our previous exchange student and her parents who live in Amsterdam. We enjoyed touring around Amsterdam by bus, by foot and by canal boat. We were met at the airport ... Read More
We arrived in Amsterdam two days early as we wanted to send time with our previous exchange student and her parents who live in Amsterdam. We enjoyed touring around Amsterdam by bus, by foot and by canal boat. We were met at the airport by Viking staff who directed us to our coach and then to the Movenpick Hotel. On our embarkation day we were picked up promptly at our hotel and delivered to our ship via a Viking bus. Our ship was beautiful and so was our cabin. We were met with a bottle of sparkling wine waiting for us in our room. Our staff was fantastic. Our was cleaned everyday and checked at least twice a day to make sure we had all the supplies we need. Also the bed was turned down for us every evening. The servers in the dining rooms were very polite and we never wanted for attention. The most important thing was that my wine glass was always full. (LOL) I specifically enjoyed our tour director Casper. He was outstanding in both his knowledge of places we passed while cruising or stopped at, and his care for the passengers. We were always greeted in the most friendly manner. I also enjoyed getting to know our ship captain Alex, Tina our concierge and George our food and beverage manager. Awesome staff. The ports that we stopped at and the tours we took were superior. We met our second exchange student in Cologne and enjoyed lunch with her. She drove over from Frankfurt to meet us. Afterward we took a special Viking tour of the Cologne Cathedral upstairs with an impressive view of the city at 100 meters (340 feet) high. It allows you to see the architecture of the building up close. But all the ports were beautiful and we enjoyed walking or riding around to see each city. We had entertainment of some sort every evening. One night early in the cruise we had a dance mixer. It was a lot of fun and we got to know a great number of people in a short period of time. In Passau Germany we met our final exchange student family from Austria. We invited them to attend an organ concert at St. Stevens Cathedral. The organ here has 18,000 pipes and 233 registers. WOW!!! Afterward we drove out of the city about 5 miles and had lunch at their beautiful Bavarian house. We can't say enough good things about our river cruise from Amsterdam to Budapest. The Viking employees treated us very well, our local tour guides were knowledgeable and most interesting and our fellow guests were very friendly and fun to cruise with. Would we do it again.....well I can tell you we are already signed up for a sea cruise of the Baltic and Northern Europe for 2017. Good luck with your Viking travels! Read Less
1 Helpful Vote
Sail Date: June 2016
Up the Danube from Bucharest to Budapest covered lots of territory I had never visited. The cruise and pre/post cruise tours and hotels exceeded my expectations. I am really impressed with Viking and probably will look for other cruises. ... Read More
Up the Danube from Bucharest to Budapest covered lots of territory I had never visited. The cruise and pre/post cruise tours and hotels exceeded my expectations. I am really impressed with Viking and probably will look for other cruises. The staff is very friendly and helpful. On the ship you get what you expect. Larger cabins cost more but are worth it. The smaller ones might be a good value but on river boats are small. Dining was a real pleasure both in the main room and the terrace. The special meals (Hungarian) were lots of fun. Entertainment is more low key as the ports are the real attraction. There were talks and occasional local singing or dancing groups but this is not the ocean cruise experience. The included tours in each port were very good with great local guides and interesting itineraries. We only added one extra cost tour but that was a good value. This is an older crowd (very few children and no children's program) but lively. Read Less
5 Helpful Votes
Sail Date: June 2016
For our 20th wedding anniversary, we wanted to explore Eastern Europe with ease and this Viking Cruise exceeded our expectations. Everything was wonderful and we learned so much about the countries, people and history of each place we ... Read More
For our 20th wedding anniversary, we wanted to explore Eastern Europe with ease and this Viking Cruise exceeded our expectations. Everything was wonderful and we learned so much about the countries, people and history of each place we visited. We also got to know and understand the culture (food, entertainment, lifestyle) of the countries we visited. The service was 1st rate; we didn't have to think about anything, as they handled it all for us and were so pleasant. Embarking and disembarking was so smooth and easy. The shore excursions were quite the mix of activities and explored the various aspects of each country and culture. The entertainment was fun and lively. Our cabin was spacious, comfortable and had everything we needed. The food was awesome and there was such a variety. The waiters in the restaurant and lounge were so kind and generous. The ship was the perfect size with just the right amount of people... we got to know most everyone, but could also find a quite spot to take a nap or read. We would go again and plan on taking other Viking Cruises. Read Less
2 Helpful Votes
Sail Date: June 2016
One of the items on my bucket list was cruising down the Rhine River in Germany. After researching cruise lines, dates and ports, we chose Viking for our first river cruise. We were not disappointed in our choice. The walking tours in ... Read More
One of the items on my bucket list was cruising down the Rhine River in Germany. After researching cruise lines, dates and ports, we chose Viking for our first river cruise. We were not disappointed in our choice. The walking tours in each city were fabulous. The local tour guides provided tremendous amounts of information on the history and culture of the city. The food was excellent, as were our wait staff and room steward. All the staff we cam in contact with were very pleasant. We did the pre-cruise in Amsterdam and the post-cruise in Prague. The hotels in both cities were very nice. We really enjoyed all the additional excursions we took, except the last one to the Lobkowicz Palace in Prague. I guess we were expecting something more on the order of the other palaces we saw earlier. All in all, the trip was fabulous. I always seem to gain weight on my ocean cruises, but this cruise with all the walking was no weight gain. I will definitely consider going on future Viking River Cruises and will look into Viking Ocean Cruises, as well. Read Less
2 Helpful Votes
Sail Date: June 2016
We were in Amsterdam 2 days before the cruise and got to know the city. We were brought to the ship and everything went smoothly. Our cabin was very nicely appointed and everything fit nicely. The crew was excellent, always helpful and ... Read More
We were in Amsterdam 2 days before the cruise and got to know the city. We were brought to the ship and everything went smoothly. Our cabin was very nicely appointed and everything fit nicely. The crew was excellent, always helpful and friendly. The meals were very well prepared and presented. We enjoyed the shore excursions but the weather was not helpful, but we still had a great time. There were a few activities but we did not participant in most of them so I can't address this. The ones we participated in were great. We enjoyed the glass-blowing and the strudel making. We had a great piano player. The concierge was great and helped us with details when we got to Vienna. We spent our last three days in Prague and enjoyed the city. YES, we would do this again and looking through the brochures for a next adventure with Viking. Read Less
2 Helpful Votes
Sail Date: June 2016
We went on this cruise with 2 other couples and planned it over a year in advance. So we had lot's of time to research. Viking did an amazing job from start to finish, from the airline arrangements, airport greeting & ... Read More
We went on this cruise with 2 other couples and planned it over a year in advance. So we had lot's of time to research. Viking did an amazing job from start to finish, from the airline arrangements, airport greeting & transfers, welcome greeting, onboard updates from our Cruise Director Casper, bus transfer arrangements along the river so we did not have to change ships due to the high water levels, hotel to airport transfer in Budapest, Viking representative at Budapest to help us get to the front of a very long check in line and made sure we got from the check in to the security line. We did a 1.5 hour Viking guided tour in Amsterdam then spent about another 4 hours do a canal tour and self walking tour in the same area. The ship is very smooth, you never feel any motion despite the amount of river traffic that gives off waves. We went during high water season so we were unable to use the top deck for about half the trip, as they had to lay everything (canopy's, rails, lounge chairs, etc.) down to get under all the bridges. The hallways are a bit narrow, so you need to yield at times. Dining was fantastic, everything you could ask for and more. Always something new, many regioal specialties paired with wines or beers from the region. Our dining staff Ruel, Bogdan, Ves and Kata just did an outstanding job of looking after our every need as well as providing some welcome entertainment. We chose to sit at the same table throughout the cruise and really got to know the staff. The shore excursions were well co-ordinated, the tour guides spoke fluent English and were just the right duration. Lot's of walking everyday. We did not take any of the extra excursions and were quite satisfied with what we got with the cruise. As it gave us ample time to do some exploring on our own. Every Viking representative we had contact with went above and beyond to make our trip enjoyable. From the booking, the greeters, Captain, Chefs, Concierge, Cruise Director, dining, housekeeping, bus drivers, the works! We would go again and Viking it would be! Read Less
1 Helpful Vote
Sail Date: June 2016
We cruised from Budapest to Amsterdam some years ago with Uniworld. We wanted to someday do the entire North Sea to Black Sea river and canal cruise. We read about Viking and heard about Viking from other cruisers. We have cruised ... Read More
We cruised from Budapest to Amsterdam some years ago with Uniworld. We wanted to someday do the entire North Sea to Black Sea river and canal cruise. We read about Viking and heard about Viking from other cruisers. We have cruised with at least six other cruise lines. We found the customer service given by the crew of the Lif to be exceptional from our cabin steward to our servers in the dining room. We especially liked the one price all inclusive style of Viking so we were not constantly being "nickeled and dimed." We liked knowing our captain and our chef. We took a an informal walking tour of a market with our chef. In Croatia we visited a family in their home for pastry and coffee and a discussion of their everyday lives. Our hotel stay in Bucharest Romania was very special even if it was just one night. The man who met us at the airport in Amsterdam was a great company representative as were the young women at our hotel and at the airport who facilitated our return home. The onboard country lectures were exceptionally informative. We learned much about where we were visiting even though we had visited before. The low spot was the poor service by Alitalia air crew and those on the ground. It was such a contrast to that provided everywhere by Viking. There was nothing ordinary about our cruise. Read Less
Viking Lif Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.4
Entertainment 3.0 4.2
Public Rooms 5.0 4.5
Fitness Recreation 1.0 3.1
Family 1.0 3.1
Shore Excursion 4.0 4.4
Enrichment 4.0 4.3
Service 4.0 4.7
Value For Money 3.0 4.1
Rates 4.0 N/A

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