"We made some great friends and hope to see them on a future cruise.This was our 3rd cruise with Viking and we have always been satisfied...."Read More
I wanted to experience the european christmas festival markets and the viking tours were highly recommended for this.
The complete itinerary was well planned and all the guides were knowledgeable and created a fantastic entertaining environment. All the cruise staff were excellent, professional and friendly. Their customer service was above and beyond expectations. The food on the ship was ...
This was supposed to be a special trip for us. My mother died this year and it was something that she wanted to do. The cruise director was rude and short when ever you asked a question. Tour guide belittle us when we asked a question We had to walk along way in total darkness to reach the evening Christmas market.
Food was terrible at lunch and breakfast. It was good at dinner. ...
Thank you ,Tclarknj 27, for taking the time to share your experience with us. We appreciate your kind words for our housekeeping staff, however, we're sorry to hear about your disappointment...
This was our first time on a cruise, and we really enjoyed ourselves! Every aspect was top notch- from Andrew, the program director, to the kitchen, the cabin, the food, and the excursions with the local guides who were very informative. We plan to go on another cruise with Viking again. We prepaid for the excursions and gratuities, which allowed us to space out the cost of the trip. We really ...
We booked this cruise specifically for the Christmas Markets. It started inauspiciously with a notice shortly before sailing that our ship had been changed from the Hlin to the Kara - didn't seem like a big deal since they are identical sister ships - little did we know. We booked Viking Air for the cruise and our arrival in Amsterdam was perfect with representatives to meet us outside baggage ...
We appreciate you sharing your experience, jayintx. Thank you for the kind words about our staff and crew, it is truly a testament to their hard work! Although we regret to hear of your...
Health reasons kept us from our original cruise in June 2022. This was a backup cruise and was the first one that we had ever taken. We were very pleased with the cabin, service, staff and food. The excursions were a lot of fun and the atmosphere was festive due to the Christmas markets. The tour guides were very knowledgeable, friendly and really tried to make sure that everyone had a good time. ...
Watching PBS frequently, we have seen many commercials for Viking River Cruises and always wanted to go on one, but thought they were too expensive. Visiting Europe's Christmas Markets has always been on my bucket list. A brochure came in the mail, that made it all possible. They announced a big sale, which would allow me to check all those things off my bucket list! They advertised discounted ...
We chose Viking because of the smaller ship. We also booked this Cruise because we wanted to see the Christmas markets in Germany . They were outstanding as were the markets in Bassel Switzerland I have never seen such fresh produce before. The crew on the ship was outstanding so friendly and helpful. The dining room staff was very informative. The dining experience was way beyond our expectations ...
The service was great from dining to housecleaning to ship activities. Most of all, people bending over backward to be helpful. Only a few issues of concern that could be improved on: 1) the lady at the front desk was not as friendly or helpful as she could have been, but all the other staff were superb, 2) some of your off ship excursions were excellent but some were not. For example, the ...
This was our 2nd Viking Cruise (also did the Seine, Paris to Normandy and back which was also fantastic) and it did not disappoint. From the time you land until you leave they take great care of you every step of the way. The staff is super friendly, the ship and stateroom was comfortable and spotless (stateroom with veranda is a must upgrade), wifi worked great, entertainment is reserved but ...
We chose this itinerary so we could see parts of Germany and Amsterdam. We had frineds who had sailed this trip and highly recommended it. We also did the pre-cruise extension to Lake Como with Viking and the Amsterdam post-cruise extension with Viking.
Viking handled everything well. We had a bit of a hiccup in Lake Como when our tour director fell in Bellagio and they had to get a ...