Sail Date: May 2014
My wife and I just returned from a Viking 7 night river cruise of the Rhine river from Basel, Switzerland to Amsterdam. Viking did an outstanding job. The food was excellent (even though my wife is gluten-free), the cabin (we booked a ... Read More
My wife and I just returned from a Viking 7 night river cruise of the Rhine river from Basel, Switzerland to Amsterdam. Viking did an outstanding job. The food was excellent (even though my wife is gluten-free), the cabin (we booked a veranda) although tight, was more spacious than we expected, and the shore tours were extremely well orchestrated. We liked the open-seating arrangement for meals, and several of the shows on board were excellent (glassblowing, violin/piano concerto). The ship we were on, Ingvi, is virtually brand new, as are many of Viking's long ships. We also booked a 3 night extension to Bruges, Belgium, with all Viking transfers, and we were delighted with how well everything worked out. Bruges was well worth the extra cost. Viking put us into a 5 star hotel in Bruges. The advantage of river-cruising is you can see many different places without having to pack and unpack your stuff (we were in 5 countries). Of course, the down-side is you don't get a chance to really get immersed in the country/city that you visit. But for getting a taste of the countries, this is a great way to go! Read Less
Sail Date: May 2014
This was the fourth Viking River Cruise that my wife and I have taken within the past six years. Of the four cruises we would rate this at #4. The reason being that Viking has set such a high standard with the other three (Seine, Danube, ... Read More
This was the fourth Viking River Cruise that my wife and I have taken within the past six years. Of the four cruises we would rate this at #4. The reason being that Viking has set such a high standard with the other three (Seine, Danube, and Russia) that they would be difficult to surpass. This cruise was still very good but simply not on a par with the first three. The Viking Longship, Ingvi, was only sailing for 8 weeks and the inexperience of the crew was evident. The little extras were just missing. However, the cuisine was outstanding, probably second best to the Seine River Cruise. We added two of the night-time optional tours and this simply made those two days just too long. Our mistake that we will not make again. We have already booked our next Viking River Cruise for May 2015, the Elbe River. We love Viking and the way they cater to their guests. It's a great way to travel. The cabin was a bit smaller than we had anticipated but very comfortable and extremely clean and well kept. As I said, the dining was outstanding, Chef Bonci Luciano Gino was amazing. Chateaubriand, Beef Wellington, scallops, great soups and wondeful desserts. The shore excursions were good but a few of the optional tours were, in our estimation, not worth the money. The Alsace Wine Tasting was a disappointment. The starting city of Amsterdam was very worthwhile and the port stops were extremely good, Strausberg, Cologne, Heidelberg, Rudesheim and Speyer were all very nice visits.The Kinderdijk windmills were very interesting. Colmar was an absolute treasure. What a picturesque little town. The local on board entertainment was the usual Viking fare, nothing spectacular, but that's not why you river cruise. Cruise Director Nick Hale and Captain Thomas Schlee were top notch. The assistant chef making the morning omelets was extremely friendly and most accomodating. And the omelets were delicious. The tansfers to and from the ship were prompt and the service was curteous and respectful. On board, the Aquivit Lounge was a delight as was the Sun Deck. Too bad the Longships are designed without an elevator to the Sun Deck but if the water level got too high there could be no way to lower and elevator like the bridge can be lowered. All in all this was another Viking pleasure trip and we are looking forward to #5 next year. Read Less
1 Helpful Vote
Sail Date: May 2014
My husband Peter and I set sail from Basel (a very cute little town that we fell in love with) and went down (or up) the Rhine. The cruise was so much more then we expected. The crew was great, the food excellent, the tours perfect and we ... Read More
My husband Peter and I set sail from Basel (a very cute little town that we fell in love with) and went down (or up) the Rhine. The cruise was so much more then we expected. The crew was great, the food excellent, the tours perfect and we plan on another cruise (this time on the Danube) next May. I cannot speak too highly of the crew. From the captain to the cleaning staff not one person was ever rude or ignored any request. Viking has a very well organized product with the river cruises and their every day operation. Never once was anyone I saw (traveler or crew) in a bad mood. We loved the idea of not so many people (as travelers) which made it all the more enjoyable. Read Less
Sail Date: June 2014
I'm on my return flight from an absolutely perfect eight-day cruise on the Rhine on the Viking Ingvi, and I couldn't wait to write a review. I cannot get over how perfect everything was. The Viking agent took care of my flight, ... Read More
I'm on my return flight from an absolutely perfect eight-day cruise on the Rhine on the Viking Ingvi, and I couldn't wait to write a review. I cannot get over how perfect everything was. The Viking agent took care of my flight, the cruise itself, hotel, airport transfers both ways--and everything turned out as it was supposed to. Each port was a new experience and I learned something new in each one (the Black Forest is only called as such because of the extreme darkness from the thick trees, and Petit France in Strasbourg was named as such not from a romantic notion but because it was a hospital area and many were treated there in the 1600s for the "French disease"--guess what that is--). Highlights included Marksburg Castle, in which we were given a fine education about medieval times; Rudesheim, in which we had an optional tour of the music box museum--which I took, and what a fabulous place! (link: http://www.tripadvisor.com/Attraction_Review-g187345-d546947-Reviews-Siegfried_s_Mechanisches_Musikkabinett-Ruedesheim_am_Rhein_Hesse.html), and going up in a windmill at Kinderdijk (watch your head). Also, I loved buying 4711 Cologne in Cologne! In the meantime, there were a few good enjoyable on-board activities--I liked the Dutch Customs one before we hit our final destination in Amsterdam--but it was even more pleasant to drift by castles, towns, interesting industry, cows, swans--sigh. I saw a town called Spay, which I had to photograph, because I'm involved in spay/neuter efforts. I enjoyed these sights everywhere--in my cabin (I had a French balcony with a window that slid open and a rail were I could hang up clothing I rinsed in the sink--I did lose a pair of Spanx, so be forewarned. No doubt a salmon is wearing them); on the sundeck, or in the very comfortable Aquavit Terrace, where I brought breakfast. I haven't mentioned the boat itself! We were lucky to be on the newest one, the Ingvi. Clean as a whistle, with a staff that bent over backward to help and actually seemed to like the guests! A few of them were Ana and Ursula at the front desk, a lovely lady whose name I forget but who's from Portugal--she booked Amsterdam reservations for me at the Anne Frank House and the Rijks Museum; the head of housekeeping, who managed to get espresso stains out of a brand-new white blouse I'd bought in Strasbourg (for a price, of course, but hey; Andreaa, my room attendant, who not only kept the room in order but also left me a bookmark when she saw books on the desk I was provided--little touches; Boris, the energetic and entertaining program director; and Jefferson, our server, who was a hoot. I also made friends with people at my table--I was traveling alone, but met great people. The passengers were not what I was used to on a cruise, i.e., no screeching, running, noisy children and no partying idiots who smoked on the private balconies and kept you up all night. Oh--the food! My heavens. The breakfast buffet had everything you could imagine (lox, ready-made omelettes), and they made their own jam and very delicious yogurt onboard. They also had an herb garden on the sundeck). They had special nights, of course--the only criticism I had--if you can call it that--is that I don't eat meat or poultry and wound up eating mainly sauerkraut on German Night, but that was the only problem. And I use a CPAP machine. I happened to mention it, and there was a huge bottle of distilled water left in the cabin. I was ready to book my next Viking cruise the minute my sandaled feet hit the deck, and the feeling remained throughout the cruise. Read Less
Sail Date: June 2014
My husband and I and our friends Andra and Bud boarded the Viking longboat Ingvi in Amsterdam on June 27th. The crew met us at the dock and took care of all of our luggage. We boarded the ship early and had time to enjoy a delicious brunch ... Read More
My husband and I and our friends Andra and Bud boarded the Viking longboat Ingvi in Amsterdam on June 27th. The crew met us at the dock and took care of all of our luggage. We boarded the ship early and had time to enjoy a delicious brunch and explore the shiny new ship. The staterooms were comfy and the balcony was awesome. We met several couples at diner and then enjoyed visiting for the rest of the day. The river cruising was so much fun as we were able to see things from the river that one might not see from the car--like Noah's Ark( a very large replica complete with animals). The sidetrips that were part of the cruise took us to castles and the Black Forest and to see windmills built in the 1700's. We rode in brand new Mercedes buses complete with a restroom. The food on board the ship was delicious with many options and wonderful fruits and desserts. We toured the kitchen which is state of the art. The waiters were funny, friendly, and very courteous. They made sure we enjoyed each and every meal. The cruise experience was just the way it was described in the brochures--a trip of a lifetime. Yes, we would go again. Read Less
Sail Date: June 2014
We travelled on the beautiful Ingvi in June, from Amsterdam to Basel. Altho we have travelled extensively, this was our first river cruise. The ship was beautiful, new and wonderfully appointed. Our cabin was spacious enough with all the ... Read More
We travelled on the beautiful Ingvi in June, from Amsterdam to Basel. Altho we have travelled extensively, this was our first river cruise. The ship was beautiful, new and wonderfully appointed. Our cabin was spacious enough with all the comforts we needed. Staff were amazingly accommodating from the Captain, to the Cruise Dir. Nick Hughes, to our concierge, and our young & but very talented chef. A high point was the trip to the galley w. their huge assortment of fresh produce and the chefs' obvious pride in their work. Most day tours on land were included and were fun , informative and staffed w. excellent tour guides. Meals were mainly on board and delicious, healthful (mostly) & red or white wine to accompany lunch & dinner. We were so pleased we have signed up for another cruise next summer in the south of France. Highly recommend VRC, a classy & organized operation that delivers what they promise.   Read Less
Sail Date: June 2014
We had a great time and Viking did a good job. The room was great, although I would recommend being on the Port side of the ship if you are headed from Amsterdam to Basel. The sun sets on the Starboard side of the ship. Food was good and ... Read More
We had a great time and Viking did a good job. The room was great, although I would recommend being on the Port side of the ship if you are headed from Amsterdam to Basel. The sun sets on the Starboard side of the ship. Food was good and the staff were great. No complaints about anything except internet reception was spotty in the room. Had to go to the hallway to get reception. They had a great selection of movies and TV shows on the TV. I will be cruising again with Viking. Read Less
Sail Date: June 2014
Wow, where do I start. Viking was waiting for us as we got off the plane and smoothly got us thru customs ,on to the bus and to the ship. We enjoyed the casualness of the cruise experience. The staff from deck hands to captain were ... Read More
Wow, where do I start. Viking was waiting for us as we got off the plane and smoothly got us thru customs ,on to the bus and to the ship. We enjoyed the casualness of the cruise experience. The staff from deck hands to captain were cordial,helpful and caring. The food was great. The morning tours(included in the pricing) were very unique in that they were conducted by "locals" who really knew their stuff and guided us to some really neat places we would have missed. Our tour director (Nick) was outstanding. As we ended our cruise in Basel,Viking smoothly not only got us to the airport,but got us in the proper lines ,and thru customs again. A truly enjoyable experience. We will cruise with Viking again. Read Less
Sail Date: July 2014
This was our first River cruise and our first trip with Viking. It is fair to say that our expectations were met or exceeded in every aspect of the cruise. The Ingvi was virtually brand new, and the ship was well equipped, spacious and ... Read More
This was our first River cruise and our first trip with Viking. It is fair to say that our expectations were met or exceeded in every aspect of the cruise. The Ingvi was virtually brand new, and the ship was well equipped, spacious and comfortable. Our cabin was roomy and very easy to live in, with plenty of storage space. We thought the food was plentiful and of excellent quality. The information briefings each afternoon were helpful to get the most out of each stop. We boarded the ship in Basel, and we're able to walk to the ship from the train station. The disembarkation in Amsterdam was very near the train station, facilitating an easy trip to the airport. What we enjoyed most was the ability to walk to various attractions directly from the ship, without requiring additional transportation arrangements. We cannot wait to take another Viking River Cruise. Read Less
Sail Date: July 2014
My wife has always loved castles and always wanted to see the Alps in Switzerland. This was the perfect cruise for doing that. We traveled the Rhine River from Amsterdam to Basel. We spent two nights in Lucerne at the Palace Lucerne hotel. ... Read More
My wife has always loved castles and always wanted to see the Alps in Switzerland. This was the perfect cruise for doing that. We traveled the Rhine River from Amsterdam to Basel. We spent two nights in Lucerne at the Palace Lucerne hotel. We had a lake side view with the mountains in background. Fantastic. The Viking Long ship was brand new, only three months old and very beautiful. From the rooms to the elegant atrium to the restaurant to the lounge and the upper deck everything was kept very clean and well kept.The one thing that we both commented on when we got home was how wonderful the crew treated us. I'm sure it wasn't easy with all the different needs people have. In my case, because of recent back surgery, I am not able to walk great distances. The concierge went out of her way to make sure we were taken care of. The morning we docked in Cologne she arranged for a rickshaw tour through the city. We had a great time with our guide, Stephan. All the shore excursions were well planned out with very qualified guides. When a bus was used it was always very clean. The trips were always on time. It was amazing that the new modern buildings were often along side ancient ruins. In summary we had a great time. My wife saw castles and the alps. The ship was like a floating 5 star hotel. We made some new friends.   Read Less
2 Helpful Votes
Sail Date: July 2014
My wife and I started out by spending 3 nights in Luzern, Switzerland. This was a magnificent city with plenty to do and see. We then were bussed to Basil, Switzerland to board the Viking Ingvi. The Viking river boats are extremely ... Read More
My wife and I started out by spending 3 nights in Luzern, Switzerland. This was a magnificent city with plenty to do and see. We then were bussed to Basil, Switzerland to board the Viking Ingvi. The Viking river boats are extremely special, as are the shore excursions. The crew was exceptional. We have never been on any cruise like this one. After Switzerland, we visited France, Germany and the Netherlands. Air travel to and from Europe from Chicago was a problem with the airlines, but we were able to still get to everywhere we wanted to go. Viking staff went out of their way to make up for flight delays. We have never had finer service anywhere before. River cruising is more intimate. We made a lot of friends and got to know almost everyone on the boat, including the crew. I recommend a standard suite with balcony on the starboard side if traveling from Basil, or on the port side if originating in Amsterdam. you get to see more. The one day cruising through Germany was a special treat seeing all the castles and visiting one of them. We highly recommend Viking River Cruises for the exceptional quality of their tours. Cheers, Joel & Bonnie Read Less
Sail Date: August 2014
This was our first 'river cruise' and we are delighted that we chose Viking River Cruises to sail along the Rhine River. From the moment we stepped aboard we were warmly greeted and well cared for by an amazing team of crew ... Read More
This was our first 'river cruise' and we are delighted that we chose Viking River Cruises to sail along the Rhine River. From the moment we stepped aboard we were warmly greeted and well cared for by an amazing team of crew members. The ship is less than 6 months old and it was a delight to be on board a clean, sleek, and well-designed boat. We had a cabin on the highest deck and while not huge, it was plenty big enough with lots of storage space for clothes and shoes, and space under the bed to store our suitcases. The big screen TV in the room was a nice bonus and the bed was very comfortable. (Pillows are on the soft side, which I loved.) Each day included some sort of tour, mostly via bus trips. These were well-organized excursions on beautiful buses. Each person is issued a wearable headset so that everyone can hear the tour guide. These proved so useful. They were easy to use and worked beautifully. And each local tour guide was truly superb. They had great knowledge of the subject and the area and they were skillful in moving the group along and answering questions. Food: there are two options for dining: the very casual upper lounge and the formal dining room. We found that the dining room offered a much better option for us with more choices. The food was excellent and one night everyone was welcomed into the small galley where all the chefs were proud to show off what they do in a small space. Breakfasts always included eggs and omelets made-to-order along with numerous meats and side dishes and breads/pastries. Lunch always included beautiful and tasty and creative side salads and a pasta dish along with several options for ordering off the menu. Dinners were creative and always offered a nice variety of options. We found it helpful to sit in the same area each night so that the server gets to know you and your preferences. We found the itinerary beautifully planned with stops at great locations, nearby towns and villages, and a good combination of bus tours and walking tours and sometimes cruising along the river by day. On the day we were to sail along the area of the Rhine studded with castles we had changeable weather - from bright sun to clouds to fog, with a very cold wind. (early September) So while the weather was disappointing, it was still a great way to travel! Our cruise director, Nick, was an unstoppable man with a great sense of humor. He made the trip extra enjoyable, as did the wait staff and bar staff. Every crew member showed us the utmost respect, performed their jobs very well, and made us feel very welcome. Our group of 4 felt there were just two things that could be improved upon: 1.) We wish there were some tables for 4 in the formal dining room. Each night there were always new people to meet, and while that is not really terrible, there were some nights that we just didn't want to have to 'meet and greet' yet another couple or two. 2.) Bus trips: we were on the younger side (late 50s) of the age group and wish that there was a bus for "fit and active" people who all moved at the same (faster) pace. Perhaps people could self-identify if they want to be in an 'active' or 'leisure' bus. Overall, we thoroughly enjoyed the cruise, the ship, the staff, the locations, the tour guides, the food, and the entire experience. It exceeded our expectations - and we do a lot of traveling! Read Less
1 Helpful Vote
Sail Date: August 2014
Just returned from a wonderful Rhine River Cruise on Viking Ingvi, with pre-cruise extension in Montreux. Between our travel agent and Viking, all arrangements were taken care of and went off without a hitch. Our Lake Geneva, Montreux ... Read More
Just returned from a wonderful Rhine River Cruise on Viking Ingvi, with pre-cruise extension in Montreux. Between our travel agent and Viking, all arrangements were taken care of and went off without a hitch. Our Lake Geneva, Montreux stay was a great way to get acclimated to the 6-hour time change. Lovely hotel and area. Switzerland is beautiful. Transfer to Basel by bus was a great way to see more of the country. Upon arriving in Basel, we were welcomed aboard by a friendly and courteous staff and were invited to check in to our cabin with our baggage already there. Lots of storage space for everything. Then off to the Aquavit Terrace for a great lunch. The boat was tastefully decorated in light colors and the full-length windows added to the brightness of the rooms and gave great views from any perspective. Had a chance to walk around Basel before setting sail promptly at 5 PM. We also had time to explore the ship before dinner. I would like to point out that I am a bi-lateral, below-knee amputee with a vision impairment, so it goes to show that anyone can do a trip like this. Everyone on board (staff and passengers) was very helpful to me and my wife, and made our trip very enjoyable. Our Program Director, Nick Hale, was a very personable individual and was definitely not afraid to mingle with the crowd. The ports of call were very well conducted with excellent qualified guides from the region. The Vox headphones made the tours so much more enjoyable. The trip was made up of bucket-list dreams being fulfilled, from seeing cathedrals and castles, walking in the Black Forest, sitting in an outside cafe with a coffee and pastry, and experiencing the cobble-stone streets and touring a windmill in The Netherlands. We enjoyed every minute of our trip. Great friendships have been formed during this experience of a lifetime. We look forward to another River Cruise on a Viking Longship. Could tell you more, but you should experience this for yourself. Tom and Syl   Read Less
8 Helpful Votes
Sail Date: August 2014
This review is for the Viking "Rhine Getaway" cruise on the new longship Ingvi from Amsterdam to Basel with the two night pre-cruise extension in Amsterdam. We made the mistake of trying to take advantage of an offer from ... Read More
This review is for the Viking "Rhine Getaway" cruise on the new longship Ingvi from Amsterdam to Basel with the two night pre-cruise extension in Amsterdam. We made the mistake of trying to take advantage of an offer from Discover Card that required us to use their travel agency. The only "special" request that we had was that the cabin be equipped with a refrigerator to store my insulin, all of the new longships and several of the older ships have this. The first six trip proposals that we received were for ships without refrigerators in the cabins, by the time that that we could book a reservation on the longship Ingvi it was for seven weeks past our requested cruise date. Our credit card was charged for a higher amount than I had authorized, we eventually received a refund for the excess amount. We only received the Viking cruise kit two days before our sailing date. Whenever we tried to contact Viking for information we were told that we had to work through our travel agent. Every time that we spoke with someone from the travel agency it was with a different agent. We booked flights and transfers as part of the package, big mistake. I'm sure that we were charged twice as much as we should have been for airfare. For our transfer from Schiphol airport to the Moevenpick hotel we had to search for an agent who made it clear that she didn't care about us and that we should "wait over there". We ended up riding with eight people in a van with seating for six and holding our luggage on our laps. At the hotel our room was not ready, so they checked our luggage and carry ons. After spending four hours walking around Amsterdam on our own we were allowed to check into our room at 4:00 pm but had to wait five more hours for our luggage to be located. The hotel said that they were "very busy". The Moevenpick hotel room was adequate but not worth the price, the included breakfast was spectacular. We took the mediocre Viking walking tour around the same section of Amsterdam that we had previously explored on our own and spent additional time walking and on a canal cruise. When we returned at 7:00 pm our room had not been made up, the hotel said that they were "very busy". There was a Viking representative at the Moevenpick hotel, but her dining and tour recommendations were very overpriced compared to what we found on our own. Don't go to the recommended restaurant at the library, there is a Subway fast food restaurant three doors down from the hotel with better food. The "included transfer" from the hotel to the Ingvi consisted of walking from the hotel to the ship. Once again our room was not ready, once it was we had to wait another three hours for our luggage to arrive. We took another Viking walking tour of central Amsterdam which covered the same area as the tour the previous day. The exterior of the Viking longships is very unattractive compared to the ships from other cruise lines. The interior is acceptable except that the lounge is too small for events attended by all passengers, the cabin layout is very efficient given the limited size. We had a cabin on the lowest level, we didn't mind the porthole window but the noise was terrible. We missed not having a clock or a top sheet for the bed. The service from the cabin attendant was excellent. Dinner the first night was seated at 7:00 pm, we didn't get any food until 9:00 pm. In general the ship's breakfast buffet was excellent, the lunch buffet/service good, and the dinner service skimpy and slow. Tuesday night was German food night served buffet style in the lounge, the restaurant, and the galley. There was five times as much food as anyone could possible sample. The food was better than anything else served on the cruise, I wished that they had saved the leftovers to serve the next two days. If you don't order the 'Silver Spirits' drink package you are out of luck getting any beverage service. The included Kinderdijk windmill and Marksburg castle tours were very good. Our guide for Cologne spent all of his time talking about how Catholics mistreated the Jews, celebrities he had met, parties he had been to, and current middle east politics. The Heidelberg and Strasbourg guides abandon you in the middle of the cities and tell you that you should look for your busses "back there" after shopping for a couple of hours. On the Black Forest tour the bus drives on winding roads past beautiful scenery at 100 kph without stopping so that you have more time to spend in the souvenir shops. The guide was from Italy and couldn't answer questions about the region. We didn't take any of the optional tours. We enjoyed walking through the towns of Rudesheim, Speyer, and Kehl on our own during these times. Our flight out of Basel Switzerland was at 6:50 am, so we had to get up at 3:00 am to have our luggage ready at 3:45 am and depart at 4:45 am. They did an efficient job getting us off of the ship and to the airport, but I don't understand why they schedule leaving at that time for what is supposed to be a leisure trip. In summary we do not feel that this trip was a good value and we will not be taking any more Viking cruises.   Read Less
Sail Date: August 2014
We stayed two nights in Amsterdam before cruising at the Movenpick -- EXCELLENT!!!! Thoroughly enjoyed our stay in Amsterdam -- excellent service...the staff was very helpful and welcoming when we arrived; great breakfast and a wonderful ... Read More
We stayed two nights in Amsterdam before cruising at the Movenpick -- EXCELLENT!!!! Thoroughly enjoyed our stay in Amsterdam -- excellent service...the staff was very helpful and welcoming when we arrived; great breakfast and a wonderful view from our hotel room. Then we boarded the Ingvi. WHAT A TRIP! We can't say enough about this trip. The crew was exceptional; the Captain was very professional and very concerned for all of his guests, Nick our Cruise Director was wonderful. The food was great; but the staff for the restaurant, bar, room attendant, desk personnel, Concierge...everyone deserves more that 5.5 stars. When we take our next trip in 2015, we would love for this entire crew to be with us. It is hard to fully express how delighted we were with this Viking cruise!   Read Less
Sail Date: August 2014
This was our second booking with Viking. Our first on the Danube was shortened because of extreme flooding last year. Viking handled the situation superbly, and provided a credit which was a pleasant surprise and made it possible for us to ... Read More
This was our second booking with Viking. Our first on the Danube was shortened because of extreme flooding last year. Viking handled the situation superbly, and provided a credit which was a pleasant surprise and made it possible for us to book again. This time we cruised on the picturesque Rhine from Amsterdam to Basel. First about our ship - The Ingvi. Beautifully designed, quiet, and surprisingly roomy. Our room with real balcony was functional and provided adequate space for storage. The bathroom and shower were very well planned and met all our requirements. The restaurant, Aquavit Terrace and other public spaces were well laid out. The upper deck was excellent for lounging and sightseeing. The Staff - Viking staff in every aspect were competent, pleasant and attentive. The Program Director, Nick, was not only competent, but a born comedian and performer of boundless energy. Sasha, the maître de, was very attentive to my wife's dietary restrictions as was all his staff. Minho, the Chef, provided us with great meals that were nicely presented and delicious. Wine flowed generously until you said stop, please. The Cruise - From Amsterdam to Basel the Rhine was a beautiful trail throughout the cruise. Viking has become the leader of the river cruise market, and rightfully so. Read Less
1 Helpful Vote
Sail Date: August 2014
It had been pouring rain for about an hour when we stepped aboard the Viking Ingvi in Amsterdam on August 22. It was all uphill from there. The rain stopped we had a wonderful lunch checked into our room which really could not have been ... Read More
It had been pouring rain for about an hour when we stepped aboard the Viking Ingvi in Amsterdam on August 22. It was all uphill from there. The rain stopped we had a wonderful lunch checked into our room which really could not have been nicer. There was a bottle of sparkling wine waiting for us it just added a great touch to our first experience on a river cruise. The week sailed by and we enjoyed everything from the new people we met from all over the US and Canada to the wonderfully informative tours we took in cities like Cologne, Strasbourg, Heidelberg and Rudensheim. We saw Cathedrals and Castles and enjoyed the beers and wines of Germany. The meals on board were all fabulous and the crew were all friendly and always there to help with any need. We both turned 64 this summer and we had to celebrate never believing we would ever be 64. It was a great decision and we will be back for another and maybe another after that! Read Less
1 Helpful Vote
Sail Date: September 2014
Overall, a fantastic experience.  Having a full sized Mercedes bus pick us up at the Amsterdam Airport (we were the only two passengers) made us feel like royalty. We were met at the ship by a friendly gentleman named Nicholas Hale. Only ... Read More
Overall, a fantastic experience.  Having a full sized Mercedes bus pick us up at the Amsterdam Airport (we were the only two passengers) made us feel like royalty. We were met at the ship by a friendly gentleman named Nicholas Hale. Only later did we learn he was the cruise director! The ship was immaculate and the crew was extremely helpful and friendly. Everyone working on the ship made you feel like their personal friend to the point where you wanted to invite them along on shore excursions. However, they never lost sight of their duty to Viking and the ship and usually had to decline and stay onboard. In retrospect, I believe traveling against the current on the Rhine is a bit of a disadvantage for the tourist. Viking does its best to give its passengers access to historic points of interest along the route but you can't help notice that the boat must fight the current to stay on schedule. The timetable becomes a factor. Perhaps traveling downstream would be the more advantageous route? The food is delicious, the service is superb. You are so pampered you won't want to go home! If you are fortunate to have Mr. Nick Hale for your cruise director you are in for a treat. He could easily have his own televised standup comedy show if Viking had not secured his services. One last kudo to Viking; their use of headset for the guided excursions is a great benefit. They allow you to hear everything your guide has to offer even if you are at the back of the group. Read Less
Sail Date: September 2014
Not only was the cruise delightful, but every meal was carefully planned to meet my special dietary needs. I thought I would never be able to eat wienerschnitzel again, but the chef prepared if from scratch especially for me. Rhine River: ... Read More
Not only was the cruise delightful, but every meal was carefully planned to meet my special dietary needs. I thought I would never be able to eat wienerschnitzel again, but the chef prepared if from scratch especially for me. Rhine River: I thought that maybe I would have to stay behind a lot on the shore excursions because of my physical limitations, but they had a "slow group" which was for people just like me (with a cane) and I only had to sit out maybe one castle or two at most. The windmills were majestic, the castle ruins were hauntingly beautiful, the quaint villages were lovely to shop in, and i loved the Christmas stores. We collect Nutcrackers, and we found 3 on our journey!! I will remember this cruise for the rest of my life! Simply Amazing! Finally, the ship was named IngVi. Well, my Mom was name Inge V. and she had this on her license plate! she passed away 12 years ago. She would have loved, loved, loved! this cruise! Read Less
1 Helpful Vote
Sail Date: September 2014
My wife and I have cruised on our on sail & powerboats for 30 years so going on a cruise ship was never an option because of the number of passengers. The Viking Long Boat was just the right fit and we loved the fact that everyone on ... Read More
My wife and I have cruised on our on sail & powerboats for 30 years so going on a cruise ship was never an option because of the number of passengers. The Viking Long Boat was just the right fit and we loved the fact that everyone on the cruise got together,in the same dinnig room and lounge, and we were not lost in a huge group of people. We had about 180 passengers and we got to meet many of them. The crew was also small so again we got to have personal relationships. We had two captains,because 1/2 way through our cruise the first one went on Holiday. They were both great and very accessible, as was all the staff. The staff wanted to be sure we enjoyed every minute of our stay on the Ingvi. Nick Hale our program director was outstanding and really made the trip for us. Our Hotel Manager,Heike Murphy could not have been nicer.The Concierge gal was from Poland and was lovely and full of enthusiasm as was all the crew.She and my wife who is half Polish hit it off and she was most helpful in making suggestions for our next cruise. The tours were outstanding. Our pick up in Basel and our off load in Amsterdam was military precission and flawless. The food was outstanding and Nick provided an array of entertainment. As I said we cruise on our own boat so the small accomodations were no issue and the room was well appointed and we especially enjoyed the bow cam on the T.V. House keeping did an excellant job and all of the housekeeping staff were very thorough and extremely pleasant. Dinning was excellant and the fact their wer options of where to eat, especially duringthe day made for a most relaxing time as we watched the shore line pass by and observed the river traffic. We highly recommend Viking to anyone looking for and exceptional cruise and the tours that are provided Read Less
Sail Date: October 2014
Having never been abroad before, much less ever cruised, this was an absolutely FABULOUS experience! From the moment we arrived at the ship until the last good-bye, it was perfect! The crew was amazing and all spoke English (thank ... Read More
Having never been abroad before, much less ever cruised, this was an absolutely FABULOUS experience! From the moment we arrived at the ship until the last good-bye, it was perfect! The crew was amazing and all spoke English (thank goodness). The ship was beautiful and very well maintained. The shore excursions were wonderful, extremely educational and the guides were awesome (again, all English speaking)! The food was excellent with perfect sized portions and a terrific variety. The atmosphere was casual and we met lots of interesting people from all over. We couldn't recommend Viking any more highly to anyone who is considering a river cruise anywhere in the world. In fact, we just told a couple about our experience and they have already booked their cruise for 2015! We'll be going again, no question!! Read Less
Sail Date: October 2014
This was our first cruise, ever! What an amazing experience it was! We're hooked. River cruising is a fabulous way to travel. With only 190 or so fellow travelers on board, it is intimate and not overwhelming. You have lots of ... Read More
This was our first cruise, ever! What an amazing experience it was! We're hooked. River cruising is a fabulous way to travel. With only 190 or so fellow travelers on board, it is intimate and not overwhelming. You have lots of opportunities to meet people from around the world, and even some quite close to home. From the moment we boarded the ship in Amsterdam until the morning we (sadly) left for home, everything was more than we ever expected. The ship was beautiful and extremely well maintained. The all-English-speaking staff was outstanding and treated each of us as though we were family. The shore excursions were well organized and LOADED with history and information. The English-speaking guides were exceptionally knowledgeable and personable. The food on board the ship never ceased to amaze us. The portions were perfect, the choices were unending and the service was top-notch. Our stateroom was immaculate every single day. We couldn't have asked for more. And with a walking track on the top deck, we even managed to get extra exercise and lose a few pounds in the process. And that says nothing about how beautiful the Rhine River is and what a fabulous river to cruise! Read Less
Sail Date: October 2014
We cruised the Rhine River on the Viking Ingvi - a brand-new ship for 2014. Starting at Basel, Switzerland and ending in Amsterdam, the trip was magnificent. The amount of activities, the sights, and the people we met - especially in the ... Read More
We cruised the Rhine River on the Viking Ingvi - a brand-new ship for 2014. Starting at Basel, Switzerland and ending in Amsterdam, the trip was magnificent. The amount of activities, the sights, and the people we met - especially in the ports - were all wonderful. The ship was immaculate, the staff friendly and efficient, and the trip could not have been better. Our tour guides on shore were knowledgeable, friendly and so very interesting. We came away from each town on the Rhine with knowledge that gave us a sense of knowing what it's like to live there. We were not tourists; we were travelers. Food aboard ship and on land was very good. I must thank Nick Hale, our Program Director, for more than one night of incredible fun. We wish our friend Nick well in his voyages! Make no mistake, this is not a "cut-rate" trip. It was not cheap. But what we got for the money was excellent. Hats off to the Duke's Palace Hotel in Bruges, Belgium: an absolutely top-notch destination in a storybook town. We chose Bruges for our extension tour after the cruise. Will definitely go back to Bruges! In short, Viking's Rhine River cruise was excellent and we highly recommend the Switzerland-to-Amsterdam (heading downstream) route. If you want to see Europe in one trip, this could be the way to do it!! Read Less
Sail Date: October 2014
We flew from Philadelphia to Amsterdam and were met at Schilpol Airport by a Viking agent. From there a Viking driver took us on the Viking coach to the Moevinpick Hotel. The hotel was wonderful-the food in the bar & restaurant( Silk ... Read More
We flew from Philadelphia to Amsterdam and were met at Schilpol Airport by a Viking agent. From there a Viking driver took us on the Viking coach to the Moevinpick Hotel. The hotel was wonderful-the food in the bar & restaurant( Silk Road ) was excellent. We were greeted at the reception desk with a warm welcome. Esther took us on a wonderful tour of the city-she is a great guide. After 2 days there we boarded the Ingvi at the port. Our cabin was more than we expected with ample room for everything we had. Suitcases went under the bed with no problem. Storage was enough for all that we had. Our program director, Nick Hale was THE BEST!!! He always had us laughing. Our waiters, Irinel, Ivo, were also wonderful, as were the bartenders, Sasha & George. Food was always good & plentiful. Our shore excursions were informative and the guides were well informed. To sum our trip up. I would absolutely go again on a Viking cruise. I have already recommended it to others. All in all, I loved everything about the journey. Thanks to all the crew. Read Less
6 Helpful Votes
Sail Date: April 2015
Just getting back to reality after a wonderful holiday on the Viking Ingvi, during which we were pampered every step of the way. Great as it was, however, the cruise (Tulips and Windmills from Amsterdam) was not perfect, and as I struggled ... Read More
Just getting back to reality after a wonderful holiday on the Viking Ingvi, during which we were pampered every step of the way. Great as it was, however, the cruise (Tulips and Windmills from Amsterdam) was not perfect, and as I struggled to find a realistic view of what to expect before departure, I hope what follows will help future passengers. To put my comments in perspective, here’s a little bit about us to set the scene…We’ve been keen travellers all our lives, and for many years organised our holidays independently. Then about 10 years ago we discovered cruising – and like many before us were hooked on this effortless way of seeing new places. Since then we’ve been on some 12 cruises with different companies, though mainly with our favourite, Cunard. In other words, our days of budget holidays are past…but though we’re lucky enough to be on a bigger budget these days, value for money is still a prime consideration. CABINS Our first river cruise some three years ago was in the South of France on one of Viking’s older ships, the Viking Neptune. We enjoyed it so much, we’ve been keen to return, and had high expectations of what we would find on the Ingvi, one of the company’s new longships. Well, there’s no doubt the ship is impressive. As befits a vessel with Scandinavian owners, the Viking Ingvi is sleek and airy, with a fresh, pale colour scheme and lots of light wood. Light floods into the public areas, particularly the dining room with its floor to ceiling windows. Our standard cabin – or stateroom to use Viking’s terminology – was on the lower deck and boasted a supremely comfortable king-size bed with duvet and bedding that was changed once during our nine-night trip. We particularly appreciated the luxuriously-fitted bathroom with underheated wood-effect floor, plenty of fluffy white towels and L’Occitane toiletries. There was also a huge wall-mounted TV on which you could get a couple of news channels and choose from a wide selection of films divided into categories such as new releases, romance, history and comedy. A telephone, refrigerator, safe and hairdryer were also provided. Hanging space in the wardrobe was quite limited – we removed the plentiful supply of wooden hangers provided and used our own plastic ones to make the most of it – while the ‘half-height’ picture window promised by Viking turned out to be no more than a third-height at the most, and above the eye-line of anyone under about 5’ 9”. Admittedly, the 150sq ft standard cabins are the lowest-priced on board, but even though we snapped up a late bargain, at well over £100 a night it could hardly be described as cheap. So we were a little surprised to find that we scarcely had room to move about, and if anyone was using the dressing-table stool, the only way round was to climb over the bed. What’s more surprising is that the next category up, French Balcony cabins, for which there is a hefty premium, had even less space, a miserly 135sq ft, the rest presumably having been taken for the balcony. Friends who stayed in one of the much more spacious veranda suites (275sq ft) loved their stateroom, but pointed out that they wouldn’t pay the extra £1,000 or so plus again as they didn’t have a view – or privacy – on at least four days. This was because their side of the boat was either up against the dock wall or parked alongside (ie touching) another river cruise boat. (When docking space is at a premium, boats double park with entrances aligned so that passengers can walk through the neighbouring vessel to get to their boat). FOOD Breakfast: Wide choice of juice, yoghurts, cereal, porridge, fruit, smoked salmon, scrambled eggs, bacon, sausages, potatoes, pastries and muffins etc available from the buffet in the main dining room. Pancakes, omelettes and poached eggs cooked to order. Lunch: Three-course menu available in the main dining room or a lighter lunch menu served forward of the main lounge, with its open-air terrace particularly popular on warmer days. The choice here tended to be very limited – one day it was chicken, chicken or chicken! Dinner: We ate in the main dining room every night, where we enjoyed a varied selection of dinners occasionally reflecting the areas through which we were travelling. The five courses Viking advertises consisted of an amusee bouche, starter, main, dessert and tea or coffee. Portion sizes are small – one evening one of our dining companions chose trout fillets for his main course and received a small bowl containing just three or four very small fillets…no vegetables or potatoes! Soft drinks, beer and wine are complimentary at mealtimes, with an interesting, high-quality range of wines changing by the day. Snacks: There is no charge either for the hot chocolate, tea and coffee (latte or cappuccino) available at all times from the machine at the entrance to the lounge, together with cookies and pastries. My husband enjoyed the hot chocolate, I found the coffee just acceptable. As mentioned earlier, the dining room has floor to ceiling windows – but unfortunately on several evenings our view was obscured by another boat parked alongside – so close it seemed their passengers were at the next table! EXCURSIONS The fare includes one trip every day. It was noticeable that more additional excursions – to be paid for – are now offered compared with our last trip with Viking, but there was no hard sell as you so often get on sea cruises. The organisation of all the excursions was superb. On our particular cruise a fleet of Viking’s own coaches followed us around, we were well looked after the whole time and the guides provided were all extremely informative. One of the most unusual outings was a walking tour of Hoorn, a historic harbour town packed with old merchant houses and cheese warehouses, followed by a stop for coffee in the home of a local family. We were divided into groups of eight and taken to various addresses – in our case the home of a retired town planner and his wife. They were superb hosts who were happy to answer questions about all aspects of their life while serving up Dutch apple pie, butter cake and the local stroopwafel biscuits (a syrupy caramel filling sandwiched between two thin layers of baked dough). The programme was both wide-ranging and educational – taking in city sights in Amsterdam, Antwerp, Bruges and Ghent; wartime exploits at Arnhem; an insight into how the Dutch manage the threat of floods; the UNESCO world heritage site of Kinderdijk, with its 19 windmills from the 18th century; Delft pottery; and, of course, the stunning tulip park at Keukenhof. ENTERTAINMENT/ENRICHMENT In addition to the excellent on-board piano player who tinkled away each evening and lunchtime, we were treated to two musical evenings - the first with a Dutch duo whose carefully-chosen programme of standards went down a storm, and the second the Rotterdam Shanty Choir who proved another hit. One night a clog-maker came on board to demonstrate his skills (and sell his wares) while on another there was a demonstration by a silversmith. Programme director Elizabeth ran a couple of quiz/game nights, and also gave Powerpoint presentations on Dutch life, tulips and water management, which we found a bit too 'worthy' for our taste after dinner. CREW In a word – superb. From the indefatigable and highly-organised programme director Elizabeth to our cabin steward, they worked their socks off to ensure everyone had a great holiday. Their success is apparent from the high number of repeat bookings they have every cruise – as we saw at the introductory meeting when there was a huge show of hands from past passengers. IN SUMMARY Nobody’s perfect, but the Ingvi team had a damn good try. At the price we paid, we feel our holiday was value for money, though had we paid the brochure price the verdict would have been different. (For the same price, we could have had a 15-day cruise with Cunard, travelling much further afield, though we would, of course, have had to pay for drinks and excursions.) Would we travel with Viking again? You bet…But for reasons explained earlier, we will not be shelling out for a higher-grade cabin. We will also make sure that we do not end up in cabin 101, where we spent our first night on this holiday. It was directly under the reception area, and though we are not particularly light sleepers the constant movement above kept us awake. As the boat was not full, we were lucky enough to be able to move to midway along the lower deck corridor, where there was no noise from above, though like in all cabins on this deck we were sometimes disturbed by noise from the engines. Read Less
Viking Ingvi Ratings
Category Editor Member
Cabins 4.0 4.7
Dining 4.0 4.7
Entertainment 3.0 4.2
Public Rooms 5.0 4.8
Fitness Recreation 1.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 4.7
Enrichment 4.0 4.6
Service 4.0 4.9
Value For Money 3.0 4.6
Rates 4.0 N/A

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