126 Viking River Viking Ingvi Cruise Reviews

We heard about this cruise from our travel agent when we asked about Danube cruises. The trip far exceeded our expectations in every way. The crew was friendly, helpful, skilled and talented. The food was served beautifully. The choices ... Read More
We heard about this cruise from our travel agent when we asked about Danube cruises. The trip far exceeded our expectations in every way. The crew was friendly, helpful, skilled and talented. The food was served beautifully. The choices were always plentiful and I appreciated the size of portions- enough but not too much. Coffee of all kinds, tea and pastries are always available. The excursions were led by locals who knew their business. I do a lot of reading and research before traveling and the tours were great. Be aware that the staterooms are small but they contain lots of storage- plenty for two people. Also be careful to ask about the activity level of the tour- they usually offer two levels with the leisurely one having fewer steps and hills. Our cruise had a lady with a walker ( in her 80s) who did everything at the leisurely level. Read Less
Sail Date September 2019
Our first river cruise; wife and I, and 2 grown girls wanted to see some of Europe and thought a river cruise was a good way to do it. Booked 1 of 2 suites for ourselves and I standard balcony room for kids. I booked with Viking because ... Read More
Our first river cruise; wife and I, and 2 grown girls wanted to see some of Europe and thought a river cruise was a good way to do it. Booked 1 of 2 suites for ourselves and I standard balcony room for kids. I booked with Viking because told "the best" and seemed to have good overall reviews. Expensive. Booked the airfare with Viking travel; excellent value and flexibility (started with a few days in London). Arrived in Budapest; Viking reps met us, and took us to ship. Included with the suite was a private car; gave us a van, which was ok since we had girls with us and they then came with us instead of bus. When checking into room, was told the "hotel manager" would take us to room (part of the "suite" deal). Manager was from previous cruise and begrudgingly took us and showed us room, all the time talking about how he was supposed to be on vacation now. Not a good start. Began with some excursions in Budapest; including a food tasting. That night my wife and I became ill, we assumed from the food, and stayed in the next morning. I attempted a walking tour in Bratislava that afternoon, became ill and passed out/hitting my head. Ended up in ER, but was OK. The guide was able to contact ship and advise my wife; they put her in a taxi to Hospital. We were basically on our own from that point; understand there are no doctors on board unless they are cruising with you! Fortunately there were very nice people on board who helped us out. Made it back to ship, not much from staff other than please fill out an accident report. Ship itself was clean and pretty nice. It seemed there may have been nicer ships on the river, but Viking seemed to be on the better side. Our suite was roomy and nice, but its in the very rear of ship and is noisy when moving. Cleaning staff excellent and very nice! Food was usually good; did return a few plates, with food overdone. Everyone eats meals at same time, so I can understand would be hard to serve that much at the same time. You don'd have much privacy at meals, tables seat at least 6. There is an optional spot upstairs however very limited seating as they only have 1 server there, so first come first serve, and was a popular option. Would be nice if they allowed mover service there. Waiters very nice, however some have limited English- not a big deal however some cruisers had difficulty communicating. Excursions were OK; we noticed later that many people did self-tour which I would have preferred, as I don't need all the details the guides sometimes over explain; sometimes I feel to fill the time. They want you to book early; however they always had space and were trying to get more people on them, so don't feel pressured to advance book. Towns very picturesque! Enjoyed walking around. Upon departure, they again supposed to take us in private car to Munich airport. They tried to put us and they people in other suite on 1 large bus by ourselves, because "the bus has to go to the airport anyway, so just go on the bus." The other suite complained enough to get a private car; we at this point didn't care so went on the bus (by ourselves); our kids had already left on another bus. That was unacceptable; we paid a lot for the suite that included the car. Overall, the managing staff on the ship mediocre at best. The working staff very nice and helpful. I would not do a Viking cruise again; the value not there. Read Less
Sail Date July 2019
Don't mean to sound negative, but didn't have the fantastic experience so many others report. Airport pickup at Budapest went well, as did the pre-cruise experience, despite poor weather. Guide for Jewish Budapest one of the ... Read More
Don't mean to sound negative, but didn't have the fantastic experience so many others report. Airport pickup at Budapest went well, as did the pre-cruise experience, despite poor weather. Guide for Jewish Budapest one of the best on entire trip. However ... Had no lunch on embarkation day as it was supposed to be provided on board. We were a bit late arriving at the dock, so nothing available until dinner that night. Many passengers in larger groups, so a bit awkward at mealtimes; not to say we didn't encounter many nice, interesting folks, just that they tended to gravitate in their groups. Staff were unfailingly nice, excursions very well presented, although one guide I found very political. Director did a terrific job advising of photo opportunities from ship, as well the lock process. Food was adequate, if not outstanding. Breakfast the best omelettes I've run across, lunch a hybrid salad bar + pasta station, along with ordering from a menu. Dinner was truly a mixed bag. Soup wasn't just broth-based, but downright oily. Fish was very good, but meat selections not so much. Dessert varied from terrific to ho-hum. Want to give the staff full credit for being zealous about catering to dietary needs - at breakfast they made a point of consulting with passengers to plan the day ahead for them. We were warned ship wifi wasn't the fastest. Unfortunately, my phone signal did not work well in the cabin, though off the ship it was fine. Laundry a bit expensive, but prompt service with good results. Held several hours on boat for last transfer to Munich Airport, cutting departure closer than I'd have liked. Not sorry we went, but just didn't get the "Wow!" factor. Read Less
Sail Date May 2019
We had been on Viking once before in China and loved the experience. The stops were great, the food was good, and the crew was extremely helpful. The cabin we had was clean and the cabin steward was attentive to our needs. The cruise ... Read More
We had been on Viking once before in China and loved the experience. The stops were great, the food was good, and the crew was extremely helpful. The cabin we had was clean and the cabin steward was attentive to our needs. The cruise director was a Hoot and gave us both informed about coming attractions but also sang like a bird. For us, food service is acceptable. We traveled with a picky eater which made dinners on board a problem some times. Breakfast was the best meal of the day because of the custom make eggs each morning. We traveled to Budapest for seven-days. We have excellent weather and even on our one bad rainy day, we were entertained by our tour guide with stories and enjoyed a great lunch. Arriving in Budapest at night was the highlight of the trip. The cruise director alerted the camera buffs to be ready for the run and return to our dock. Read Less
Sail Date April 2019
Having been on two previous Viking cruises (one river, one ocean), we knew the high standards we could expect from Viking. We traveled with another couple and had adjacent rooms near the front of the boat. Our rooms were comfortable and ... Read More
Having been on two previous Viking cruises (one river, one ocean), we knew the high standards we could expect from Viking. We traveled with another couple and had adjacent rooms near the front of the boat. Our rooms were comfortable and our balcony provided a lovely vantage point from which to watch the scenic villages on warm cruising days. Our room was kept clean and tidied up during the day. Loved the cappuccino machine (and visited it often), and meals were always delicious. Tours were always well organized and informative. I liked the freedom to roam our port villages whenever we were docked, especially when others in our group preferred to stay on the river boat. Port talks were informative In planning the next day's activities. Entertainment was varied and indicative of the areas we were visiting. Traveling with Viking is always a pleasure. Even when a problem occurs, Viking is prompt in making amends. Read Less
Sail Date April 2019
It was recommended by several friends that had already taken it. It was important for us that it was a small cruise oriented to more mature people, navigated on a river, offered excursions in every Port, and everything was practically ... Read More
It was recommended by several friends that had already taken it. It was important for us that it was a small cruise oriented to more mature people, navigated on a river, offered excursions in every Port, and everything was practically included. It was easy making reservations and getting more detailed information from the very professional travel agent from Viking. The ship was elegantly set, with many inviting seating arrangements, an upper Deck geared to socialize. Our suit Veranda AA was so comfortable with all the necessary amenities, and a lovely balcony. Dinning was compared to a five stars restaurant, at breakfast, lunch and dinner, the food was incredibly exquisite. The attention of the staff was also beyond expectations, not only they learned all our names, but they had a genuine smile on their faces at all times, and were so attentive and gracious. The entertainment after dinner was lovely and so much fun. We went with one of our daughters and son in law, in spite of being the youngest ones on the trip they also had a terrific time. The cities in the different countries visited, and the excursions on very comfortable buses, were a phenomenal cultured experience, completed by the expertise of the tour guides. Viking made the whole trip from beginning to end smoothly, enjoyable, and unforgettable. We are looking forward the next one. Read Less
Sail Date March 2019
I always wanted to try a river cruise, and this cruise worked into my busy scheduled.Viking handled all the pre, post, cruise and air. All I had to do was show up. We booked a veranda suite and couldnt be happier. I was traveling with ... Read More
I always wanted to try a river cruise, and this cruise worked into my busy scheduled.Viking handled all the pre, post, cruise and air. All I had to do was show up. We booked a veranda suite and couldnt be happier. I was traveling with my widowed aunt, so having a living room, a balcony, and separate bedroom made this trip much more pleasurable. Booking a suite comes with nice perks, fresh fruit delivered, some beer and wine with meals, laundry service. Embarkation and disembarkation went very smoothly. The dining option were fantastic, and we got to sit where and with whom we wanted, The service was amazing in all factions of the cruise. The free excursions at each port were great with great guides, except for the bath option in Budapest, that guide was not well planned and wasted our time visiting the baths. I have now booked to try a Viking Ocean cruise next year. Read Less
Sail Date March 2019
We had wanted to do a small river cruise for such a long time. Our friends were thinking the same thing, so we sealed the deal when free air and shipboard credit was offered to sail the Rhine. We all had ocean cruised, but the Viking ... Read More
We had wanted to do a small river cruise for such a long time. Our friends were thinking the same thing, so we sealed the deal when free air and shipboard credit was offered to sail the Rhine. We all had ocean cruised, but the Viking river cruise is rated at the top of our experiences. Our rooms were perfect, housekeeping friendly and efficient. I can’t rave wildly enough about the regional cuisine and dining! The staff was amazing and could make anything happen. Our activity director, Emily, could not have been any more knowledgeable and friendly, a wealth of information. We added days in Amsterdam and were so sorry that we didn’t add them for Switzerland too, Every excursion we took, both the included and optional, we wonderfully coordinated, the guides had excellent English, and added so much to our days. There is no doubt that we will take another Viking trip! Read Less
Sail Date September 2018
We enjoyed this cruise with my parents, celebrating a milestone anniversary with them. It exceeded all of our expectations! From the friendliness of the staff, to the wonderful meals, to the fantastic excursions, to the cabin we stayed ... Read More
We enjoyed this cruise with my parents, celebrating a milestone anniversary with them. It exceeded all of our expectations! From the friendliness of the staff, to the wonderful meals, to the fantastic excursions, to the cabin we stayed in...everything was top notch! The servers, stewards & bartenders quickly learned our names & our preferences. We went on each of the daily excursions, as well as two of the optional ones & enjoyed each one - not to be missed! The tour guides were so knowledgeable! The cruise director talks each night describing the next day's events was very helpful. Our absolute favorite day was the day on the boat that we sailed past all the castles & churches - history coming to life! There were so many choices at all of the mealtimes, both in types of food & where to dine. Evening entertainment was fun - we enjoyed the music trivia night. The ship, rooms & dining areas were all very clean. Our trip was delayed by weather so we missed the first day of the cruise & once we caught up to the boat, the staff went above & beyond to welcome us & help us get settled in. Would highly recommend Viking & will certainly be traveling with them again!! Read Less
Sail Date September 2018
We had been wanting to do a European river cruise for quite a few years. We had been receiving Viking literature and finally decided to book a trip. We added on a Lucerne pre-excursion. It was a great way to get to Europe early to ... Read More
We had been wanting to do a European river cruise for quite a few years. We had been receiving Viking literature and finally decided to book a trip. We added on a Lucerne pre-excursion. It was a great way to get to Europe early to explore and get accustomed to the time zone difference. Viking was spot on with all the details. All their t's were crossed and their i's were dotted. We felt like royalty from the moment we got off the plane. The ship was wonderful and had all the amenities one would need. Our cabin was a comfortable retreat at the end of a long day of exploring. And the deck was a bonus for relaxing in the evening or watching the beautiful countryside go by while sailing. The tours throughout the cruise were top notch. The free tours were just as fabulous as the paid tours. The food on the ship was fabulous in both the dining room and the Aquavit. Their customer service was wonderful and top notch. As an example, while we sailed through the Rhine Gorge, it was a cool, crisp morning; they came around with blankets and hot cocoa (with a little extra "warmth" to add, if desired). The staff was amazing and most remembered our names by Day 2. They were always smiling and very attentive. We would do another Viking cruise in a heartbeat. Thanks Viking for making our dream come true!! Read Less
Sail Date September 2018
We chose this cruise from Basel to Amsterdam because of the diversity of the the ports and we were not disappointed. From the Swiss Alps to the below sea level Holland, every view and port were extraordinary. From the moment we ... Read More
We chose this cruise from Basel to Amsterdam because of the diversity of the the ports and we were not disappointed. From the Swiss Alps to the below sea level Holland, every view and port were extraordinary. From the moment we arrived, every staff member made us feel appreciated and special. Every local tour guide was knowledgeable, personable and entertaining! We loved hearing their stories and better understanding their history, culture and architecture. The food was fabulous... breakfast, lunch and dinner!!! Chef Bobby will forever be remembered. His humor and passion for his craft were infectious. We primarily cruised at night so we could get to our next location. But the Middle Rhine... included daytime cruising past numerous castles and other sites. We appreciated the Activity Director's running commentary abouttes we were passing. Even though we had a standard cabin, it had plenty of storage to help us keep our belongings organized. The bed was comfy and the bathroom had every amenity we needed. The public areas offered plenty of places to sit, enjoy the view and visit with friends. Read Less
Sail Date September 2018
I enjoyed last years Danube cruise so much I had no hesitation to re-enlist with Viking. However, since ours was a last minute choice I WOULD HAVE TRIED ANOTHER LINE IF ONE Had been available. I received no discount for signing on to a ... Read More
I enjoyed last years Danube cruise so much I had no hesitation to re-enlist with Viking. However, since ours was a last minute choice I WOULD HAVE TRIED ANOTHER LINE IF ONE Had been available. I received no discount for signing on to a previously cancelled stateroom. We were on the bottom level, whereas last year we had a French balcony. We feel the French balcony was not worth the extra charge even if we could have gotten one. The ship , cabin, dining were comparable to last year although I felt two of the dinner meals I had were average. Last years activities were only slightly better. Service was on par with last year. I I felt Viking air might have gotten us non stop to Amsterdam from JFK ( maybe a result of a last minute reservation To say we saw 4 countries is really not true. You see nothing worth mentioning in Amsterdam and the cruise through the Netherlands was dull. Didn’t see anything of Basel Switzerland, just busfrom boat to airport. We did not travel with anyone We would not go again perhaps another river in Europe One word regarding superior seamamanship : excellent He got is through when other boats couldn’t get through Regarding an optional tour in Strasbourg Pricey 179 euros each but definitely the excursion highlight Read Less
Sail Date August 2018
We lived in Germany for 5 years and decided to revisit some of our favorite places. This Viking cruise, our first, seemed a great way to go and it was. We flew into Basel and Viking met us and transferred us to our ship with ease. ... Read More
We lived in Germany for 5 years and decided to revisit some of our favorite places. This Viking cruise, our first, seemed a great way to go and it was. We flew into Basel and Viking met us and transferred us to our ship with ease. Luggage quickly delivered to cabin. Lunch was immediately available. We loved the daily excursions and walked between 6 and 9 miles per day. Breakfast, lunch and dinner service were excellent. Because of the many options for food, we were able to eat like kings and queens and yet get home without gaining any weight. Wine and beer included with lunch and dinner at no additional cost. Leaving the ship was super easy. Bags put into hall and when we got to the end of the pier, our bags were sorted by cabin number and staff immediately found and loaded into our transportation. We did a 3 day extension in Amsterdam and when we were ready to leave, Viking arranged for a car to take us to the airport. Great trip. Read Less
Sail Date August 2018
Viking was by far the most beautiful boats out there on the Rhine! We had never been to Europe before. This was by far the BEST way to see Europe. down the Rhine River. The boat was Kept up and fresh all along the way. The food and it’s ... Read More
Viking was by far the most beautiful boats out there on the Rhine! We had never been to Europe before. This was by far the BEST way to see Europe. down the Rhine River. The boat was Kept up and fresh all along the way. The food and it’s variety was really good. The staff gets 10 stars. They were absolutely superb. Every one of them. The daily included excursions were great and just the right mix of adventure and time. We loved everyone of them. Entertainment lacked a little but not a show stopper for us. Would have been mice to have a show or 2 onboard. I don’t have a negative word to say. This trip and boat by far met our expectations with a few surprises. We would take Viking again and again. The boats and the staff and the excursions and the food were the best Can’t wait to go again Read Less
Sail Date August 2018
We want to do several European trips and started with this one on the Rhine. Going back to go on the Danube cruise with Viking later this year. The included tours were really good, interesting tour guides, a lot of background and ... Read More
We want to do several European trips and started with this one on the Rhine. Going back to go on the Danube cruise with Viking later this year. The included tours were really good, interesting tour guides, a lot of background and history provided at the places we went. The Viking staff was (by and large) outstanding, my wife even tipped one of the waiters 10 Euros as he remembered our names so well. The only not so good comment is that on a few occasions at dinner, when they say that wine and beer are included, I was completely ignored at dinner with an empty wine glass. Even those at the other end of the table were served and I was ignored. Maybe you have to go to the end of the room and pour it yourself. No onboard pool, fitness room or fitness activities other than a walking track around the top deck. Read Less
Sail Date July 2018
Never considered, nor had any interest in this type of cruise/vacation. Suddenly after receiving an email with offer of special pricing for cruise & airfare, we decided to "go for it". So glad we did. Viking made us feel ... Read More
Never considered, nor had any interest in this type of cruise/vacation. Suddenly after receiving an email with offer of special pricing for cruise & airfare, we decided to "go for it". So glad we did. Viking made us feel like their only passenger from the very first day until our return home. They really know how to manage every angle of your vacation, while at the same time totally staying out of your way. From meeting us at the airport on arrival, to stacking our luggage in front of our bus prior to disembarkation, we were totally convinced Viking truly deserves their reputation for being #1. Ship was awesome, and service at the level of a 5 Star hotel/restaurant. Our suite cabin was beautiful and just the right size. We definitely recommend the 2 room suite over a single. Ports were well planned and thought out, as were the shore excursions. Buses were like new, clean, comfortable and the drivers never once had us wondering if we were going to survive the trip. Our only issue was related to the crowds we encountered while on tour(s). Not sure how this could be avoided by Viking or anyone else for that matter; perhaps less famous/popular locations. Of course that too would to some degree defeat the purpose of the trip, so just be prepared for lots of people and lines. The best feature of the trip was perhaps the least noticed; the crew. These people are truly wonderful and so professional. Many we probably never even saw, such as engineering, navigating, etc. The entire onboard staff was professional, ready to assist us at any time, in any way possible. Ship was clean, quite and felt like it wasn't even moving most of time. Food was beyond our expectation and the service was head spinning. Many knew and called us by our first names. How they do that is a mystery, but really highlights Viking's promise of being first class from beginning to end. Read Less
Sail Date July 2018
This was my second Viking cruise. The crew of the Ingvi didn't disappoint. The crew did a great job of anticipating our needs, providing a good variety of food options, shore excursions, and personal attention when we needed a few ... Read More
This was my second Viking cruise. The crew of the Ingvi didn't disappoint. The crew did a great job of anticipating our needs, providing a good variety of food options, shore excursions, and personal attention when we needed a few non-standard items. The ship always docked in the center of town making it easy to walk off the ship into the historic district of the cities/towns we visited. The chef was also very attentive and helped me avoid problems with two nut allergies. I was surprised how many items on the ship contained nuts or nut oils. In all cases, I was offered very tasty alternatives. The Vikings guides for the shore excursions were all excellent starting with our guides in Amsterdam and Kinderdyk. All had wonderful stories, and provided us with background on the country, culture, and things to do after our guided tours. Our guides in Cologne, and Heidelberg provided us with wonderful lunch alternatives to the standard tourist locations favored by most cruise guests. The places we visited didn't speak English, but our high school French and a German phrase book was able to see us through wonderful meals. When visiting a smaller town, don't be afraid to step off the standard tourist trail. Many churches are open in the afternoon, and often contain unexpected surprises. We walked into one church where the organist was practicing, and were treated to a free impromptu Bach concert with only a dozen or so people in attendance. We were lucky enough to get the $300 round trip air fare from Boston. We worked with Viking and our AAA rep to select our flights. We paid Viking an extra $100 to alter our return to allow us to take a self-guided hiking tour through the Zermatt area. Viking scheduled our return flight through Zurich a week after we completed our cruise. We used Swiss Rail to travel from Basel to Zermatt, and from Zermatt to Zurich. Bring a camera, and plenty of memory cards. The Rhine is a very scenic area. If you plan to take pictures inside the cathedrals adjust your ISO to the highest point where you can still get clear pictures, use an image stabilization lens, and have fun (tripods are not allowed). I was using a Nikon 7500, and shot at ISO 3200 using a Nikon 18-140 mm lens post processing RAW files in On1 Photo RAW 2018. The pictures are amazing. Read Less
Sail Date July 2018
This was an outstanding cruise up the Rhine River from Basel to Amsterdam. We opted for the optional 3 days in Lucern Switzerland before heading to Basel to begin our cruise and we're glad we did! What a fantastic stay we had in the ... Read More
This was an outstanding cruise up the Rhine River from Basel to Amsterdam. We opted for the optional 3 days in Lucern Switzerland before heading to Basel to begin our cruise and we're glad we did! What a fantastic stay we had in the city. So glad we took the Stansehorn Cable Car up into the Swiss mountains - tremendous views!! We visited Breisach Germany where we stopped in a wonderful place called Hofgut-Sternen. Here we purchased a cuckoo clock and saw some beer steins, glassware and Christmas decorations all made by local craftsmen. We also attended a demonstration on how to make Black Forest Cake. The village of Colmar Germany is extremely picturesque and not to be missed. We saw Strasbourg France where we got to visit Europes' Parliament Building and the towns cathedral. Next up was Mannheim, Heidelberg (yet another awesome cathedral) & Rudesheim Germany where we took part in the Dine in Rudesheim am Rhein tour. Great dinner and great wine! Then it was on to Koblenz and Cologne where we took part in the Cologne Beer culture Dinner. The highlight of Cologne (and perhaps our entire trip) was the amazing Cathedral. We finished our journey in Kinderdijk then Amsterdam. Every shore excursion we took was top notch, allowing us extra time to explore on our own in each of the towns we visited. The food and accommodations on board the Viking Ingvi were terrific as was the entire staff - very friendly and efficient. All in all a most memorable trip that will bring us back to our next Viking River Cruise in the not too distant future! Read Less
Sail Date July 2018
I’d been wanting to go on a Viking river cruise for years, but I was always concerned that I would be the youngest on the ship, by a decade. At 47, that simply was not the case. There were people of all ages (younger and older), that ... Read More
I’d been wanting to go on a Viking river cruise for years, but I was always concerned that I would be the youngest on the ship, by a decade. At 47, that simply was not the case. There were people of all ages (younger and older), that are all well traveled and love the adventure of Viking. The staff is absolutely amazing. Four Seasons and Ritz Carlton would drool for these people! Every single person, from the cabin steward to the captain were warm, welcoming, and open to help in any way. We loved the food!! Every day was different with varieties to meet any palette. And the chef is just wonderful! If you hang out in the lounge after dinner, you’ll definitely see him. He’s loves to mingle with the guests, so don’t be shy! The highlight of the trip for me was my engagement. My boyfriend planned the whole thing with the senior officers and they pulled off a complete surprise! The captain was even involved! This happened in front of the entire ship and on the last night of the cruise....it felt like we were surrounded by family and friends. Viking creates an environment that is welcoming and fun! Don’t wait to go! It’s a trip you will remember for years to come. Read Less
Sail Date July 2018
The itinerary was interesting and beautiful. The ship was cozy, clean, comfortable and nice. The staff was service oriented. They quickly learned to anticipate our wants and needs. This vacation exceeded our expectations and will be ... Read More
The itinerary was interesting and beautiful. The ship was cozy, clean, comfortable and nice. The staff was service oriented. They quickly learned to anticipate our wants and needs. This vacation exceeded our expectations and will be sailing with them again. We are already planning our next Viking Cruise. An extra bonus was we’ve made some new and hopefully long time friends on this cruise. The food was delicious. The banana pancakes was my morning delight. The variety of the menu each day was another benefit. Offering both regional as well as steak and chicken, everyone could fine something to please their tastebuds. Fortunately the excursions provided some exercise or we would have gained weight. However we enjoyed all the extra activities so we didn’t gain but a couple pounds. Ha We were pampered and didn’t have to concern ourselves with planning anything. It’s truly a vacation. The transport to and from the airport was so stress free. The representative from Viking was easily to locate and welcomed us with smiles and friendliness which was appreciated after our long flight. Can’t wait to book another cruise next year. We might sail the Danube next time. Read Less
Sail Date July 2018
We wanted to do a Rhine cruise for our 40th anniversary but there was no availability because we did not book far enough in advance. We communicated several times with Viking representative (Bradley Tenorio). As we were talking one day, ... Read More
We wanted to do a Rhine cruise for our 40th anniversary but there was no availability because we did not book far enough in advance. We communicated several times with Viking representative (Bradley Tenorio). As we were talking one day, a room became available. It was an acceptable date and the room-type that we wanted, so we booked it with him immediately. I explained that I would like to include the flight but wanted to choose which flight it was. He said that for a fee we could do that so we did. When we finished with all business with him, he connected us directly to the department that books the flights - we agreed on an acceptable one and it was done. Perfect! We also booked a pre-extension in Amsterdam and a post-extension in Lucern (upon Bardley's recommendation). We are so glad that we booked everything through Viking. They picked us up at the airport, took us to our hotel, (Hotel Okura - an amazing hotel) a Viking rep was there to meet with us and help with anything we needed. At the end of the trip, they took our luggage from the ship, bused us to Lucern (Montana Hotel - Switzerland hotel of the year!) with a Viking tour guide explaining things on the way. Once at the hotel we met another Viking rep. (Maria) who was excellent. She took us on a walking tour of the city, booked dinner reservations and other outings that we chose to do. When they took us to the airport to depart, they even had a Viking rep. there to take us to our respective airlines to help us check in. The hotels, the ship, the staff, everything was first-class. There were always many food options for all meals, and it was very good. The servers were attentive, polite, and all had great senses of humor. The activities coordinator, Rene was absolutely fantastic. The hotel manager, chef, captain, maitre d' and every member of the crew went out of their way to ensure that we were happy. Oh, we also had beautiful weather which helped. I would highly recommend Viking and I would also highly recommend booking directly through them. We talked to several passengers who booked with other travel agents and they did not have the same quality experience or hotels that we did. Read Less
Sail Date July 2018
Fantastic trip! As totally novice cruisers we were apprehensive about our first trip overseas. Booking directly with efficient/knowledgeable Viking staff went smoothly. A little confusion on short time span to add trip insurance (ask a ... Read More
Fantastic trip! As totally novice cruisers we were apprehensive about our first trip overseas. Booking directly with efficient/knowledgeable Viking staff went smoothly. A little confusion on short time span to add trip insurance (ask a lot of questions). Took the discount 3.3%. Made a big mistake in filling out personal data by NOT including passport numbers by the time we made full payment. (We had gotten our passports later). This apparently led to a delay in getting our plane reservations well after the stated 60 days before departure!! We had made multiple calls to Viking to try to rectify lack of reservations and on three occasions were told to "wait a few days, and you will get the info". We Didn't! Tip: Fortunately my wife had been accessing a VIKING travelers Facebook page - This was a GREAT source of info! One of the super Viking travelers gave us a Viking contact that immediately got our plane reservations!!! The running commentary on the site was extremely helpful - You should use it! Because of the delay we were booked on Delta flights from Phil to Atlanta (2.5Hrs), then flew back north past Phil to Amsterdam?? We wisely used our airline/upscale credit cards to enter Delta's courtesy clubs and enjoyed a few anniversary drinks and food. Tip: Contrary to popular belief traveling the day before the fourth of July (Thurs) the courtesy clubs were devoid of business travelers because of the mid-week holiday! Last glitch was sitting in Amsterdam airport an hour waiting for Viking shuttle. After that we had a Fabulous Time. The ship was beautiful (even compared to several competitor ships docked nearby), The staff was five star rivaling many US top hotels. The food was very good, plenty of specials and standard fair that was table served or buffet serviced. The lounge service was superb - TIP: If you like higher end beer, wine, cocktails, soda - GET the all inclusive SILVER SPIRITS package. It provides access to better wine at meals, champagne at breakfast and top shelf drinks at any open lounge hours. Check the individual drink menu prices on-line (canned soda - $5 Euro!!). Tip: Get to know the names of the staff - Your extra effort will pay big dividends. They love to become part of your experience. The inclusive tours were all worthwhile (Black Forest got the lowest score - long bus ride for short tourist trap stop). The local tour guides provided were all excellent! WE liked Cologne the best, Cathedral amazing! Shopping & food wonderful. We managed to have our 40th Wedding Anniversary meal at a restaurant we stumbled across that had the same name as the one we got engaged at 41 years ago in NYC - "Mama Leone's" ! To complete the romantic nostalgia, we bought a lock and hung it on the "LOCK" bridge across the Rhine and tossed the key. Many of our fellow passengers bragged about the optional pub tour!! Don't miss Captain's Bridge tour. Loved our on-board Tour Director - Renee ("Sooooooo,....!!!!), Rebecca - Hotel manager, Super Mario - Master of the lounge, the extraordinary dining staff - Will, Mickey, Chris and too many others to mention!!!! If you have the time, take the optional add-on tour to Zermatt-Geneva. Includes a not to be missed train ride into the Alps, a Swiss town, have a meal across from the Matterhorn after a quirky cog wheel train ride scaling mountain sides ending above the clouds and lodging in a most unusually furnished hotel. The tour finished off with a Lake Geneva cruise, winery visit, UN tour and exploration of old town in Geneva! Our tour guide (Tina) on the optional tour was like an encyclopedia and maximized our appreciation of Switzerland. Tip: The passengers on board were very friendly. Try to sit at different table at each meal! A lot of interesting encounters and coincidences - a couple with the same wedding date also 40 years ago, a traveler with same full name as our son's girlfriend, and someone from the old neighborhood. Many married couples, grandparent and mature grandchild, school teachers and retirees, pairs and groups, mostly first-timers and averaging about 50 years old. Read Less
Sail Date July 2018
Many friends had recommended Viking Cruises to me so I decided to try one. I have nothing but high praise for everything. As soon as I landed at the Amsterdam airport, a very friendly representative met me. She really set the tone for ... Read More
Many friends had recommended Viking Cruises to me so I decided to try one. I have nothing but high praise for everything. As soon as I landed at the Amsterdam airport, a very friendly representative met me. She really set the tone for the whole trip. Upon reaching the ship, I was so impressed that my cabin was ready for me. I was also thrilled to know a lovely buffet lunch was awaiting me as well.The next surprise was to learn that a guide would be arriving soon to begin a walking tour of Amsterdam. What a great way to begin a vacation! The ship was beautiful. My cabin was so comfortable and the food was superb. Everyone on board was wonderful to me. I enjoyed the tours and all the destinations.I thought everything was so well paced.Offering bottled water before each tour was a very nice touch. I had only been home a very short time before I booked another Viking Cruise. I have since recommended them to several of my friends. Read Less
Sail Date June 2018
We ended our perfect cruise with a disaster. Viking Air Travel cancelled our reserved Business Class seats from Zurich at the end of our post-cruise excursion. We paid $600 extra to "customize" our air travel thru Viking. We ... Read More
We ended our perfect cruise with a disaster. Viking Air Travel cancelled our reserved Business Class seats from Zurich at the end of our post-cruise excursion. We paid $600 extra to "customize" our air travel thru Viking. We wanted to fly KLM and wanted to connect thru Amsterdam to go home. We did not want to deal with Paris airport transfer. 11 hours before our departure, we received an e-mail ( not a phone call) telling us we were now flying on Air France to Paris. We lost our reserved seats on KLM with 11 hours notice. When I called Viking Air Travel, I was told by the agent that the KLM flights were cancelled. I checked with KLM to learn that this was a lie. I called Viking back and spoke with Marta who put me on a 45 minute hold, only to return and tell me that the airline cancelled my reservation because the connecting flight was departing 5 minutes LATER than originally scheduled. How does that justify cancelling my seats? I have gone thru 2 supervisors who refuse to tell me why my Business Class seats reserved and paid 6 months earlier, were surrendered by Viking to other people. Our new flight did not allow my wife and I to sit together or pre-order our meals. We did not get the meals we wanted. We connected in Paris which was a nightmare. It is clear that Viking sold our seats for a profit and put us on another airline to make money. They have no regard for their customers and have no integrity in telling the truth. I will never use them again. Read Less
Sail Date June 2018
Doing a river cruise had been on our bucket list for sometime and what better way to celebrate my 80th birthday! On reflection we should have booked the cruise earlier because we did not get to choose a cabin and all the post cruise ... Read More
Doing a river cruise had been on our bucket list for sometime and what better way to celebrate my 80th birthday! On reflection we should have booked the cruise earlier because we did not get to choose a cabin and all the post cruise stays were booked. We did pay for Air Plus which was an advantage, KLM were extremely helpful. Embarkation went well so much smoother than a ocean cruise The crew on the Ingvi were very courteous and helpful but our special thanks must go to Emilie, the cruise director. She was energetic, polite and helpful all day, every day. This lady loves her job and it shows! The excursions were good and it was nice that they were included in the price of the cruise.We chose to do some additional excursions and they were excellent. Evening entertainment was most enjoyable. Food was good although I must say my husband thought the steaks were not very tender. The staff in the dining room do a great job. We have already booked another cruise on the Danube for next year. It happens to be on the Ingvi! We are definitely hooked on river cruises. Read Less
Sail Date June 2018
Viking Ingvi Ratings
Category Editor Member
Cabins 4.0 4.7
Dining 4.0 4.7
Entertainment 3.0 4.2
Public Rooms 5.0 4.8
Fitness Recreation 1.0 3.7
Family 1.0 3.7
Shore Excursion 4.0 4.7
Enrichment 4.0 4.6
Service 4.0 4.9
Value For Money 3.0 4.6
Rates 4.0 N/A

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