Sail Date: November 2017
We (6 Persons) booked this cruise 8-9 months before we actually left. It was a partial Christmas market and We went to Rothenberg for 2 days before then Nuremberg for 3 days before we got on the cruise. Everything went extremely smoothly ... Read More
We (6 Persons) booked this cruise 8-9 months before we actually left. It was a partial Christmas market and We went to Rothenberg for 2 days before then Nuremberg for 3 days before we got on the cruise. Everything went extremely smoothly and the trip for the 6 of us was fun relaxing and busy. The cabins are smaller then on a cruise ship but we new what to expect and plenty of room for us. The heated floor in the bathroom is a plus in cold weather. the service was impeccable and everyone was helpful and knowledgeable. Pan (Panayot Tsvetkov) really helped us with our wines to make sure we had what we liked. With 6 women that was no small feat. The bar staff and wait staff knew what we wanted even before we did on some days. The entertainment and activities were fun and enjoyable. The food was extremely tasteful. Overall I could not find anything to criticize. Read Less
1 Helpful Vote
Sail Date: November 2017
River cruising is much more of a relaxed time than cruising on the huge ocean ships. It's easy to navigate the boat and it takes a fraction of the time to get around on the boat. The trade-off is that there is no pool, gym, auditorium, ... Read More
River cruising is much more of a relaxed time than cruising on the huge ocean ships. It's easy to navigate the boat and it takes a fraction of the time to get around on the boat. The trade-off is that there is no pool, gym, auditorium, specialty dining rooms,huge buffet, and fewer items to choose from on the menus. All ports were equally good. All tour guides were natives who spoke English well and were very knowledgeable and enthusiastic about their cities. Viking included a couple of good surprise additions, a walking tour on embarkation day and a wreath and gingerbread making demonstration in Passau. The food in the dining room was always excellent. Plus there was food at a couple of the afternoon activities. And morning pastries followed by cookies at the beverage stations were popular. Viking takes care of you well from the time you get your luggage at the airport on the first day to leading you to your airport check-in on the last day. As for airports, remember that in Europe you may have to walk outdoors to take a bus to your gate or walk outdoors from your gate to or from the plane. This tour is highly recommended for almost anyone. Read Less
1 Helpful Vote
Sail Date: November 2017
Overall, I had a very nice experience on the Viking Gullveig for the Romantic Danube cruise in November 2017. There were some really wonderful parts of the cruise and some areas that need improvement. At the outset, the booking ... Read More
Overall, I had a very nice experience on the Viking Gullveig for the Romantic Danube cruise in November 2017. There were some really wonderful parts of the cruise and some areas that need improvement. At the outset, the booking process was pretty straight forward. We worked directly with Viking to book our room. The representative was very knowledgeable and responsive to questions. Arranging our flights, however, was much more complicated. We chose to do a stopover in Nuremburg before flying on to London and then home to the U.S. It took many, many phone calls, too many e-mails to count, and countless hours on the phone with Viking's air representatives to arrange the flights. The problem was that Viking had limited contract seats available during the time of our travel (and, apparently, at all times). This made the flight booking process frustrating. In addition, we later learned (and only because I constantly watched my reservations on Delta's website) that our connections changed, leaving an inadequate connection time (30 minutes). No one from Viking called to inform us. I had to spend hours on the phone directly with Delta completely re-booking the itinerary. We booked an Explorer Suite room, which was supposed to include complimentary private transfers to the ship. However, since we arrived the afternoon before the cruise departed, we were told after booking that the private transfers would not apply. Upon our arrival at the airport, we were surprised to see Viking representatives at the airport picking up other guests. This was disappointing. Upon our arrival at the ship (again, which we had to arrange ourselves), we were immediately greeted by the ship's General Manager and escorted to our room. He gave us an overview of the amenities in the room and assisted us with getting our luggage situated. He was very welcoming and we appreciated his assistance. On embarkation date, a light lunch is provided in the Aquavit Lounge. There are pastry stands located outside the lounge, offering pastries, cookies, coffee, and tea 24/7. Unless you are in an Explorer Suite, these are the only beverage options offered 24/7. We found the refrigerator in the Explorer Suite was always stocked with beverages and housekeeping would replenish it with items we requested. The dining facilities on board are cozy and inviting. The tables seat 6-8 guests in an "open seating" format. Reservations or holds are not accepted for any table. We always found interesting guests to dine with. However, there would often be a line waiting to get into the dining room for people to get tables in preferred areas or in the section of a particular staff member. The food was really wonderful. The Chef did an excellent job providing a wide-variety of options. And even more impressive was the fact that he coordinated so many meals of high quality out of an extremely small kitchen. During the galley tour on the last night, I was very impressed with the cleanliness of the space and the chef staff's ability to utilize the space so effectively. Hats off to the Chef and staff! The service was really great. Within a day, most of the staff knew either my name or room number. They were welcoming and accommodating. They assisted with most any request in a timely fashion. Housekeeping staff were very attentive as well. The room was always clean and comfortable. The comfort of the room, though, was greatly diminished by the noise generated by the engine room. Both Explorer Suites are located at the aft of the ship, directly above the engine room. Anytime the ship is moving, there is a significant amount of noise and vibration in the room, to the extent that glasses and objects on the tables will rattle. It was so bad one night we actually called the front desk and engineering came to check the room. We were told it was the standard noise for that room. For the price of these suites, the noise level was really unacceptable. We spoke with other passengers on the same floor in different rooms and learned that it was isolated to the two Explorer Suites. The cruise includes a number of complimentary tours and a variety of optional tours. We found most of the included tours to be really exceptional. In particular, Viktoria in Budpest is exceptional. Her knowledge of her hometown and ability to convey the information in an interesting, witty, informative manner was superb. The tour guides in Passau were also wonderful. We found the tours in Vienna and Nuremburg to be a bit lacking. Both tours were mainly via coach, leaving little opportunity to go in and really see things or explore. The view was from the window of a coach bus. The tour guides on these excursions were also less enthusiastic than others. Be ready for early mornings on this itinerary! Most tours start around 8:30 a.m., with the latest around 9:15 a.m. The tour on the last day in Nuremburg is in the afternoon, but only because the ship gets to port late. The cities visited on this itinerary are fantastic and highly recommended. They are each beautiful and unique. I would cruise this itinerary again and again and see something different every time. The most beautiful stretch of the cruise is from Krems to Passau. The countryside is gorgeous and the cruise director provides commentary about the sights as you cruise. Get to the Aquavit Terrace and/or Lounge early to get a prime seat by the riverside windows! You won't be disappointed! The amount of time in each port greatly varies. Do not plan on being in each city for a full day and do not make any outside plans until you know exactly what the ship's schedule will be. For example, we expected to spend two full days in Budapest--the day we embarked the ship and the following day. However, in reality, the ship is only in Budapest for about 24 hours. Guests arrive around noon and the ship sails before noon the next day. The Budapest tour begins at 8:30 a.m. and concludes around noon. However, the ship sails as soon as the tour begins. Guests are then bused by coach to the ship's location, about an hour outside of Budapest. This was very disappointing, as there were many things on our list to visit in Budapest (and other cities) that we could not, given this unexpected itinerary change (which you don't find out until you're on board). Budapest is one example; this happens often. You will also spend a lot of time on a coach bus during the river cruise. The day before disembarking is a bit chaotic. The staff are all working hard to get ready to flip the ship, as guests for the next cruise start arriving as soon as you disembark. It is stressed repeatedly that guests must be out of their rooms at the scheduled times. You can sense the vibe of the ship change on this day. If you have laundry requests, they must be given to housekeeping at least 24 hours prior to disembarking (this is not written anywhere). Lastly, we were surprised to learn the day before disembarking that we must be out of the room by 9 a.m. and our luggage must be outside our room for pickup by 8:00 a.m. Prior to booking, and again before our trip, we were told by Viking Representatives that check-out was Noon. We made connecting travel plans based upon those representations, only to be told the day before disembarking that we must be out of the room by 9 a.m. Guests must also settle accounts by 8:30 a.m. that day, even if they stay on the ship past that time. This must be done in person; they do not maintain payment information from booking. Lastly, I must add that this cruise and itinerary will be difficult for anyone with a disability or injury. My mother had an unfortunate injury and sprained her ankle while on our trip, thus this last bit of information. If you have an accident and sustain an injury, the ship does have a wheelchair and cane available to use onboard. The rooms are not designed for wheelchair use, though. They're simply not large enough, not even the explorer suite. A wheelchair has to be folded up to go into the rooms. The tours are difficult for anyone in a wheelchair or with a significant disability. There is a lot of walking involved on cobblestone streets. The least I walked one day was around 4 miles, the most 6.5-7 miles. Most of the cities are very hilly. On days that you must take a coach back to the ship, the coach is often parked a long distance away. In short, it can be very physically demanding if you want to take advantage of what is included in the package you purchased. Also, as we unfortunately experienced, the optionally purchased medical insurance was impossible to utilize. The amount of paperwork the insurance company required was voluminous and the doctors my mother saw refused to complete it, even when requested directly by the insurance company. In addition, we were not accompanied to the hospital by a Viking representative fluent in German (we were in Vienna at the time), as the brochures state would happen. Lastly, the ship will not reserve any dining tables or seats towards the front of coaches for people with a disability or injury. Everything is first come, first serve. I also expected (but did not receive) a follow-up from Viking...even by e-mail...after the trip. While I would take this cruise again, I would go armed with more information about how the cruise works, the length of time in each port, and what happens in the event a trip to the hospital is needed. I would also not book an Explorer Suite, but would choose a Veranda Suite on the upper floor. The space in the Veranda Suites is comparable. The bathrooms are the same size and the layout is much better. The only things missing in the Veranda Suites are the wraparound balconies....and, the noise. Read Less
3 Helpful Votes
Sail Date: November 2017
We chose this cruise as I always wanted to go on a river cruise. I did my research & knew about rivers being too high or too low, about be tied up to another boat etc. so I was prepared for the unexpected. We were going in November ... Read More
We chose this cruise as I always wanted to go on a river cruise. I did my research & knew about rivers being too high or too low, about be tied up to another boat etc. so I was prepared for the unexpected. We were going in November so I knew it would be rainy, cold & grey but we got a good price. We flew thru Viking but elected to pay an extra $50 each so that we could pick our flights. We were so happy to have done this as our times were reasonable. Others on board had to be up and out by 3:30am for their departing flights. We took the 3 night pre-cruise package in Prague. We were met at airport & reached the hotel (Sheraton) by 10:30am. We met with Viking rep. who was excellent. Our rooms were ready which was great due to jet lag. With the help of the Viking rep. we found an ATM and got Czech currency. Please note, you need to pay for public bathroom in Prague and most of Europe. The next day, we had a 5 hour bus/walking tour of Prague which I enjoyed. The next day, we had free time to explore Prague. The hotel was excellent, with full buffet breakfast that was very good. Viking Rep was available 7:00am -7:00pm. Departing Prague for Nurermberg, we were bused and it took about 4 hours. Arrived on the ship at 4:00pm. They had a welcome reception with wine tasting. We elected to take the drink package as it was 300 euros per cabin. No added gratuities. It was a good deal as the wine and beer offered during lunch and dinner was not very extensive. For example, they didn't offer a Chardonnay or Riesling. Food on board was excellent. No complaints. Service was fair. There is no assigned seating. They call it open seating which means you sit with others. The problem is everyone goes to meals at the same time. At breakfast, the tables were not cleared off and if you were late you had to search for a clean seat. The breakfast & lunch were buffets but you could order off the menu. We didn't know this for serveral days. No one informed us. I had to ask for more water repeatedly, other items such a coffee cup, napkin. These are small things but all the reviews I read said the service was excellent so this shouldn't happen. I thought service on major cruise lines better. We enjoyed sharing tables and met wonderful, interesting people. We had a balcony room on the 3rd level. The room and bathroom were small but adequate. Due to the weather we didn't use the balcony but it was great to have the large window for light. In Budapest, we were tied up next to another Viking boat so the view was another stateroom. Most of the ports, you had to be bused to a location to take the tour. I felt that everything was too structured and regimented. Some tour guides talked and talked and overwhelmed you with facts. In Nuremberg, we took the optional WWII tour and enjoyed it. In Vienna, we took the evening Mozart concert tour and it was good but not what I expected, It was held in a room with regular straight chairs with everyone squeezed together. If you are a serious classical concert going, it is not for you. The cruising from Passeau to Vienna was beautiful. This is what you see in their advertisements. Other than that it felt like a escorted land tour. Up at this time, eat breakfast, on the bus, walking tour and then onto the next port. Everyone I spoke to loved the cruise but me. I don't think I will take another one. If you don't like escorted land tours, I don't think you would like a river cruise. Read Less
Viking Cruises, Community Team has responded
Dear Micclay, Welcome home, and thank you for taking the time to provide a detailed review of your voyage. We’re delighted to hear that you enjoyed your pre-cruise extension in Prague, and appreciate your praise of our culinary offerings. Although it is with regret that we learn of your disappointment with your shore excursions and dining service, your feedback allows us the opportunity to address both the positive aspects of your Romantic Danube journey, such as your helpful Viking representative, as well as the negative. Your Viking experience is important to us, which is why we would appreciate the opportunity to discuss your concerns directly with you. To connect you to a Viking Customer Relations Agent, please reach out to us at TellUs@vikingcruises.com. We hope to hear from you soon. Kind regards, Viking Cruises
Sail Date: October 2017
I had a lot of experience with Ocean Cruise ships, both work and pleasure, but had never been on a River Cruise. I thought the price seemed high, but when I left the Ship, my EXTRA-charges were under $100, compared to $2-3000 on some ... Read More
I had a lot of experience with Ocean Cruise ships, both work and pleasure, but had never been on a River Cruise. I thought the price seemed high, but when I left the Ship, my EXTRA-charges were under $100, compared to $2-3000 on some ocean cruises. When Viking says, All inclusive, they really mean it! We paid for some laundry, one extra excursion, and two cocktails. The daily excursions, great wine and beer during meals, and other things are included. You can even take local wine and liquor purchases aboard and they will serve them for you, if you like. The staff was fantastic. They quickly remembered our names and what we liked with our meals. Speaking of meals, as much as I liked Royal Caribbean and Celebrity, I must say that the meals on this cruise were as good, and many times better. Presentation was better than anything I have seen. Because there are only 180 passengers on board, the service is fast and efficient. The include wine flows freely, and the wine was fantastic, bottled by a small Austrian Winery, just for Viking. The entire staff, including the Captain, mingled with the passengers, answered questions, and it was not unusual for the Captain to ask if he could eat breakfast or lunch at one of the passenger tables. Several times during our trip they had local entertainers onboard, and a great pianist was with us the entire trip. Good lectures were also provided each day about the area and upcoming events. The scenery in Germany and Austria was amazing, and seeing it from the ship is the only way to see it. We went through 25 river Lockages during the trip and they are great to witness, whether you are technical or if you never saw a Lock before. Do yourself a favor and try a Viking River Cruise. Read Less
2 Helpful Votes
Sail Date: October 2017
My husband and I love cruises but we wanted something a little different than the usual island hopping. Friends of ours had recommended Viking and we decided the time had come for us to give it a try. We arrived on the Budapest after ... Read More
My husband and I love cruises but we wanted something a little different than the usual island hopping. Friends of ours had recommended Viking and we decided the time had come for us to give it a try. We arrived on the Budapest after over twelve hours of traveling. We were tired from our trip and ready to collapse. The Viking staff picked us up at the airport and got us to the Gullveig with a minimum of fuss. Once aboard, we were told to expect our room to be ready by 1pm. Jaded travelers that we are we thought we'd actually be allowed in at 3 but the staff was as good as their word, at 1pm we were in the door able to finally relax. That was the first of many promises kept over the course of the week. When the Maitre'D Panayot found out I was a diabetic, he gave me a card with the number "5" on it. For the rest of the cruise, every time I sat down to eat, I'd just put the card on the table and Panayot would come and personally make sure my dietary needs were met. He kept entrees from being seasoned with sauces that might not be good for me and made sure desserts like fresh fruit with whipped cream were there for me every day. Other aspects of the service were equally excellent. Each day, the Captain was there to personally greet the guests as they returned aboard ship. When we wanted to see parts of Prague that were not covered on the normal tour. The tour director was able to make special arrangements and find a guide and transportation for us. The food was exquisite and the waiters and waitress were friendly and professional. The small size of the ship made the experience intimate and friendly. By the end of the cruise we knew almost everyone aboard. Then there was sailing up the Danube watching the lovely countryside glide by us as we made our way leisurely up river. We would get off the ship and go on beautifully orchestrated tours that had the memory cards of our cameras filled and the soles of our shoes noticeably thinner. Exhausting at times but well worth every minute! As I've said before, my husband and I are the veteran of many cruises but this was by far the best. We can't wait to do this again! Read Less
Sail Date: August 2017
We sailed through incredible areas dotted with vineyards, castles and tiny villages many of which were still surrounded by mideival walls. Such peaceful beauty. We also stopped in big cities, Nuremberg, Vienna and Budapest. In those ... Read More
We sailed through incredible areas dotted with vineyards, castles and tiny villages many of which were still surrounded by mideival walls. Such peaceful beauty. We also stopped in big cities, Nuremberg, Vienna and Budapest. In those cities we found incredible museums and history to explore. Each day we participated in the included tours, led by English speaking local guides who love their cities and loved showing it off to us. Twice we also signed up for optional tours. A concert in Vienna was superb, far exceeded our expectations. The balance between tours and free time to explore on our own was just right for us. The food on the boat is incredible. My husband is gluten free and I am a vegetarian. The staff always made sure we were happy with our options. All the staff on the ship are friendly and helpful. By the time the cruise ended we felt that we knew them. Read Less
Sail Date: August 2017
We had never done a tourist cruise and had heard good things about Viking, so we decided to give it a try. It fit in with our usual trip to Germany, but the cruise took us to places where we had never been. All the tours were very ... Read More
We had never done a tourist cruise and had heard good things about Viking, so we decided to give it a try. It fit in with our usual trip to Germany, but the cruise took us to places where we had never been. All the tours were very enjoyable. The guides were well informed, spoke excellent English and were excellent companions for the tourists. We particularly enjoyed the tours of Passau, the Jewish quarter in Budapest, and the Benedictine abbey near Gottweig. The hospitality aboard the ship was superb. Couple that with very food, delicious Austrian wines and pleasant dining with other passengers and you have a recipe for a very enjoyable holiday. The one thing about dinners that we felt could have been better was to have more dishes typical of the locales that we visited, but such was available during the tours. Our room on the ship was small---in the lowest priced category---but comfortable, and we wouldn't have spent more time in a more luxurious room because there were plenty of things to do on board the ship, such as the cabaret. I'll conclude my praise by saying that we are seriously considering a Viking ocean cruise along the Norwegian coast to the Arctic and on to the British Isles. Read Less
Sail Date: August 2017
My husband and I had never been on any kind of cruise so we decided to start with a river cruise. Since we have never been on a cruise before, we don't have anything to compare it to but we enjoyed this cruise very much. We were taken ... Read More
My husband and I had never been on any kind of cruise so we decided to start with a river cruise. Since we have never been on a cruise before, we don't have anything to compare it to but we enjoyed this cruise very much. We were taken care of from the minute we stepped off our plane in Nuremberg until we got on our plane in Budapest at the end of the cruise. We were very pleasantly surprised at how clean and comfortable the buses were. The crew on the Gullveig and the tour guides on the excursions were amazing! I've read some complaints about the food, but we loved it. Hey, you can't please everybody. We were very lucky that we had good weather and the water levels were good so that we were able to see all the sights from our boat that were advertised. We knew going in that these things are out of the control of Viking and I have no doubt that Viking would have taken good care of us had we not been so lucky. We did not have the most expensive cabin but it more than met our needs as we only used it to sleep and shower. We never heard a sound from another room or outside our door. This trip was amazing and we will definitely be taking other Viking cruises in the future. As a side note...I only rated the entertainment and fitness and recreation as average because we didn't take advantage of these. We were too pooped from the excursions and jet lag. Also, this is a very good value for your money. We wondered how Viking even made any money off us! Read Less
Sail Date: July 2017
We love ocean cruising and decided to give river cruising a try. Our cruise was excellent! Viking provided an experience that matched their lovely commercials. We were blessed with amazing, although very hot weather as Europe has been ... Read More
We love ocean cruising and decided to give river cruising a try. Our cruise was excellent! Viking provided an experience that matched their lovely commercials. We were blessed with amazing, although very hot weather as Europe has been setting heat records. We experienced NONE of the issues related to negative reviews we see posted. The river was flowing and stable even tho we were told it could change within hours. The captain was very personable and readily available for conversation, even sitting down at tables to visit and toast with celebratory champagne. Debra was our program director and she was also EXCELLENT - full of energy and enthusiasm that made one think it was her first tour group :) All of the the staff was excellent, and a shout out also to Yves in the dining room who went beyond to please and filled us with his happy spirit. Budapest was beautiful, and all of the ports were lovely. We did the Prague extension that we also really enjoyed. We made new friends and shared good times. Food choices were plentiful and shore excursions were a great way to introduce one to the port city so that one could navigate it successfully with the free time provided. Kudos to Viking. Read Less
Viking Gullveig Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.8
Public Rooms 5.0 4.5
Fitness Recreation 1.0 3.4
Family 1.0 3.4
Shore Excursion 4.0 4.3
Enrichment 4.0 4.0
Service 4.0 4.6
Value For Money 3.0 3.9
Rates 4.0 N/A

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