Sail Date: September 2016
While we booked our cruise on the Viking Mani, we had a last minute change in the ship (to the Viking Eistla) because the Mani had to undergo some repairs. We did have the crew from the Mani, who had completely moved themselves from their ... Read More
While we booked our cruise on the Viking Mani, we had a last minute change in the ship (to the Viking Eistla) because the Mani had to undergo some repairs. We did have the crew from the Mani, who had completely moved themselves from their home ship over to the Eistla before all of the guests embarked. They went above and beyond to make sure everything was comfortable for the guests. We had to report a leak in our cabin from the air conditioning, and it was repaired immediately. This was our 3rd Viking River Cruise in Europe. We booked both the pre-cruise and post-cruise extensions, embarking the ship in Amsterdam and extending our trip in Lucerne. While the location of the hotel in Amsterdam was convenient to most of the sights, we thought the room size and accommodations could be better. The hotel in Lucerne was wonderful. The meals, service, and excursions were very good, and lived up to what we have come to expect of Viking. Our favorite excursion was one of the optional tours, the WW II Tour of the Colmar Pocket, and we considered this one of the highlights of our vacation. The weather was great, and we enjoyed the beautiful scenery along the Rhine River. We would certainly recommend this cruise to others. Read Less
6 Helpful Votes
Sail Date: September 2016
We chose this cruise because it is the 'castles' tour on the Rhine River. Also we had not been to Amsterdam and wanted to spend a couple of days there. We picked Viking because we had heard such good things about it. We were not ... Read More
We chose this cruise because it is the 'castles' tour on the Rhine River. Also we had not been to Amsterdam and wanted to spend a couple of days there. We picked Viking because we had heard such good things about it. We were not disappointed. A Viking rep met us at the airport, took us to our hotel, was on site while we were there. They took us to the ship, and after the cruise took us to the airport in Basil, Switzerland and went inside and made sure our flights were on time and that we knew where to go. We had picked which excursions we wanted to go on. Every time the busses were on time, and everything flowed smoothly. The accommodations were great, the food was fabulous and the staff superb. We wanted for nothing. The only entertainment at night was a piano bar. That was ok because dinner was at 7 pm and by the time we ate and had drinks we sat and talked to others. We had been out walking all day so it didn't matter. This is a great trip for adults, but not for children. It would also be a fantastic trip for someone who had never been to Europe and is leery of foreign airports, logistics of getting around and foreign languages. Everyone on the ship spoke English. I would do it again in a heart beat! We have been in Europe several times and this was by far our most relaxing trip. Read Less
1 Helpful Vote
Sail Date: June 2016
As our first river cruise we chose the company that impressed us most. This was from reviews here on Cruise Review to their marketing videos and phone conversations with reservation staff. To support our rating, today I have just ... Read More
As our first river cruise we chose the company that impressed us most. This was from reviews here on Cruise Review to their marketing videos and phone conversations with reservation staff. To support our rating, today I have just booked with Viking for another river cruise in 2017. It was a pleasure to sail on a 2015 build ship that looked as if it had just been launched and outfitted. Clean as a new pin, bright and airy with plenty space for it 190 passengers. As can be seen here from other reviews Viking staff are excellent in manner and appearance. The included food and drink in quantity, variety and quality was better than we expected. On board entertainment was excellent and informative, a good mix. Because of the too high Rhine some excursions were marred by longer than normal bus travel, e.g. 3 hour round trip with only 30min stop at destination. Our last night on board was cancelled and we had to disembark to a nice Basel hotel and next day bussed to Lucerne for our planned two day visit. The Viking staff off-ship and at the hotels were very helpful and friendly. All excursions had radio earpiece receivers so there was no need to keep close to the tour guide. Viking gave us 10% compensation (towards a future cruise) for our trouble with the high water. They also enticed all to return by offering a buy a £100 or £200 "certificate" and they would make it up to £200 or £400. We took the latter which with the compensation helped make our decision to return with Viking. Read Less
Sail Date: June 2016
The Viking longship Mani had an accident with a barge earlier before and was still being repaired, so we were unable to embark on it for our cruise. No worries. The Mani crew took over the Estila and we sailed on her instead. We ... Read More
The Viking longship Mani had an accident with a barge earlier before and was still being repaired, so we were unable to embark on it for our cruise. No worries. The Mani crew took over the Estila and we sailed on her instead. We had been aboard the Estila the year before with the cruise from Amsterdam to Budapest. So my review is about the crew of the Mani doing what I call a superb job on a different ship. The services provided were all professionally handled. Never once did we have any sort of problems. Even with the high water the Captain always found a place to disembark with buses waiting to take us where we needed to go. Cabins were always well cleaned and most welcomed after a long day in the cities. The room service crew was very professional and well trained. We loved the option of having the Aquavit lounge to eat our meals. being served the same food as below. George was the program director . And did the most excellent job of everything from getting us to our excursions to scheduling our roundabouts with the high water excursions Our cruise included a pre trip from Bruges Belgium Alex took care of everything on that end . Our post trip in Lucerne was fantastic and allowed us to unwind before the trip home . Read Less
2 Helpful Votes
Sail Date: December 2015
We had about 20+ friends ( which included my sister and I) who traveled with on the Danube Waltz New Year's Eve trip this past Holiday. The trip did not begin great for some of us as flight arrangements made by Viking caused ... Read More
We had about 20+ friends ( which included my sister and I) who traveled with on the Danube Waltz New Year's Eve trip this past Holiday. The trip did not begin great for some of us as flight arrangements made by Viking caused long delays, missed direct flight to Munich from Philadelphia and a very long delay on Amsterdam. We missed the tour of Passau which was the first excursion. We barely arrived in time for dinner aboard ship the first night. Once we arrived on ship, the trip was fantastic. While the Chef and staff were terrific and very attentive, the meals were not as great as my Cities of Lights experience. The menu was not as varied as the Paris to Prague trip. Too many repeat items on this last trip. Also, the stock for the bar was not as plentiful as there were several liquors that were not available (along with mixes) the last 2 days. Nonetheless, I love traveling with Viking. I am very complimentary of Viking when speaking with other friends and family members. My sister traveled with me on the Danube Waltz trip and she is sold on Viking, We look forward to traveling with you in 2017. Read Less
Sail Date: December 2015
We were celebrating a family event and wanted to experience something new. We wanted to visit multiple countries and explore new experiences. We've never cruised before so we chose the river as it's a smaller boat and not too ... Read More
We were celebrating a family event and wanted to experience something new. We wanted to visit multiple countries and explore new experiences. We've never cruised before so we chose the river as it's a smaller boat and not too intimidating. This cruise met all requirements as we visited 5 countries and toured multiple Christmas markets. We had a great time enjoying the local foods and customs. We typically plan and book our vacations on our own, so also having the itinerary pre-built made the trip relaxing. From the time we booked with Viking the communication and materials provided made everything quite simple and easy. They handled all our transfers flawlessly and check in was very simple. We had two cabins as we travelled with our teenage and adult children. The one advice on cabins is to book in the middle of the ship to avoid the engine noise. From the moment we stepped onto the ship, we were made to feel comfortable. The crew was outstanding, personable, accommodating, helpful to every detail. They truly are the stars of the cruise. The cabins were clean and new and the amenities just fine. The food was exceptional (always a bit much). It's amazing what they do on quality and quantity with such a small kitchen! Local foods were featured at all stops. The one advice for Viking is to provide local wines vs just the house brand. Tours were simple and overview driven. To go deeper, you have to plan ahead and book your own tour guide, but that said, it was just right. Being so close to city centers we finished the tours and headed back out to do what we wanted. We also decided to stay on an additional 3 days in Prague and that was worth it. What a great city and booking through Viking they handled all transfers and provided hotel staff to handle requests like dinner reservations. Read Less
Sail Date: December 2015
We had previously cruised with Viking in April 2015 - that being the Tulips and Windmills cruise. The entire experience was so wonderful and such a joy that we decided on a Viking Christmas cruise. We love the ambiance of the River craft ... Read More
We had previously cruised with Viking in April 2015 - that being the Tulips and Windmills cruise. The entire experience was so wonderful and such a joy that we decided on a Viking Christmas cruise. We love the ambiance of the River craft and the personalized service that all guests receive (we did and assume all others did as well). The ships themselves are kept very neat and clean and the cabins also. While the cabins are a bit small, I can see that the public rooms benefit from the additional space. Nobody spends much time in their cabins other than to sleep and shower. The dining room offers a great variety of dishes and are beautifully presented by an always friendly wait staff. Again, the personalized service adds to the experience of everyone being made to feel special. The on board activities were a fun way to wind down after a day on shore seeing the wonderful sights and having a great experience. The piano in the lounge is always a nice touch as it adds to everyone's relaxation. The games (per se) in the lounge are fun and a good way to get conversations started. Service was outstanding as I mentioned previously. The food, the cabin amenities and the crew did an excellent job of making the experience so special. The ports and shore excursions were for the most part interesting and well thought out. The additional excursions were a job as well and were a delight. Would we cruise again with Viking? Indeed we would and while we know there are other river cruise lines, Viking has twice exceeded our expectations. Thanks for enriching our lives. Read Less
Sail Date: December 2015
This cruise was great. Had a nice mixture of cities, sites and culture. Went the time of year when each country had their Christmas Markets which were fun to walk around (but tended to have the majority of the same items). It was nice ... Read More
This cruise was great. Had a nice mixture of cities, sites and culture. Went the time of year when each country had their Christmas Markets which were fun to walk around (but tended to have the majority of the same items). It was nice that each port had a tour included. I was calling this the "anti-cruise" because no one was pushing drinks (which were very reasonably priced), you didn't have to race to get to a show, no gift shop to really speak of, and there was really no clock watching. I did more physical activity by walking on the tours (we clocked 6,7,8 miles a day with our pedometers) than we would have on a cruise ship. Each stop had a tour guide that you were assigned to. Some were better than others but overall you learned a lot. Be prepared to tip the guides after when they are done. You actually had the pleasure of sitting in the large lounge and meeting and talking with other passengers. Food was overall very good. There are choices at each meal. You can order lunch off a menu and/or go to the buffet. Great breakfast with a chef making omelets if you wanted. No "midnight buffet" but there were cookies available each day by the 24-hour self-serve beverage stations. We were on the Eistla which was very nice and one of Viking's newest. Had a French Balcony which compared to a cruise ship was small but nicely appointed. Plenty of storage, great shower and I loved the heated bathroom floors. The weather precluded us from enjoying the outside deck, but it is a very nice feature. Staff was wonderful. We booked our air through the cruise line and it worked out great with our flights and transfers to and from the boat. We would definitely take another river cruise. Read Less
Sail Date: November 2015
We took two weeks prior to our embarkation to visit Germany, Italy & the Czech Republic & then spend a day in Passau. We chose this particular cruise for the Christmas markets & getting into the spirit of Christmas in ... Read More
We took two weeks prior to our embarkation to visit Germany, Italy & the Czech Republic & then spend a day in Passau. We chose this particular cruise for the Christmas markets & getting into the spirit of Christmas in Europe. We knew the weather would not necessarily be in our favor but the crew made sure we were comfy greeting us with hot, wet towels to freshen up with when we boarded, to furnishing us with needed umbrellas or a hot wine when we returned from a cold weather excursion. I have sailed many ocean cruises and by far, this was the best cruise ever, I felt like we were treated like royalty. The ship, the food, the staff, the shore excursions & how efficient they were handled. One thing impressed me was when we were on an excursion there was always a visible staff person around. I loved that the shore excursions were graded for tolerance and EVERYONE of our tour guides were fantastic as were the hearing devices that we used so we could hear the narrative without being at the head of the group. The friendliness of the staff supersedes any that I have ever encountered, from the cabin stewards to the chef to the captain to the fantastic waiters, awesome!!!! Our cabin was very comfortable & well equipped. A floor to ceiling window for viewing was so very enjoyable. I loved the "Block Party" that we had outside of our cabins & the champagne that was served. The whole cruise made one feel like it was a "family affair" being a lesser number of total guests & having meals with many different people all made for a warm & interesting cruise. Viking was with us right to the departure at the airport. Thank you for a wonderful memory & the desire to do another Viking River Cruise again. Read Less
Viking Eistla Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 N/A

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