"The cruise itself was good also, they were short staffed but everyone worked very hard to compensate for it.We loved our french balcony room and the set up of the ship including the self serve coffee bar with snacks available all day...."Read More
We had always wanted to go to France and try a river cruise. This was our first for both. Viking took care of all the flights and transfers to the ship. The ship was elegant, service was impeccable and the tour guides were exceptional in their knowledge of each small town. The variety of shore excursions, from little walking in a half day to all day strenuous walking made for many choices to ...
A wonderful way to learn and experience France from Avignon to Lyon. Every detail of the trip was expertly managed by Viking staff from arrival at the airport in Marseille to walking us through security at Lyon and everything in between. The staff was marvelous and made us feel welcome throughout the cruise. Everyone we interacted with from housekeeping to wait staff to ship’s officers were ...
First is the issue of charging double for singles in a cabin.
Second is the issue of too many ships docked in a row. Having a balcony cabin was a waste as frequently there was another balcony on another ship right next to my balcony. The draperies were closed so that the other cabin could not see into my cabin.
Third was the food. I have been on two other Viking cruises and the food was ...
Thank you for providing us with a detailed account of your recent voyage, Boadicea12. Your feedback is highly valued as it helps us gain insights into how we can enhance our services to...
We had traveled with Viking in the fall on a cruise on the Rhine that was fantastic (Basel to Amsterdam in October 2023). Excellent excursions, excellent staff, quiet room, fun guests.
We were hoping to have another excellent experience. Unfortunately, the cruise was a disappointment. They seemed understaffed in the dining room. The food felt like college cafeteria food after a day. Strange ...
This was our first experience with a Viking River Cruise.
The accommodations were very comfortable in our AA category suite. Virgil, our room steward was amazing and took care of our every need.
The ships crew were friendly and helpful, especially Lisette, the Cruise Director and Michael, the Hotel Director.
The evening talks about the next day's excursions were very helpful and ...
It was me and my husband’s first trip with Viking. We liked everything from the pre excursion in Paris throughout the entire cruise. The tour in Paris was very enjoyable. The tour guide and bus drivers did excellent job. The excursions were fun, interesting and educational. On the cruise, the food was very good and has lots of varieties. The waiting staff were amazing, they were so attentive and ...
We were visiting the south of France and wanted to experience the history of the Rhone River in France. The staff of the ship was helpful and ensured that our needs were met. Overall a great experience. I would say that the buffet dinner was not as good as expected. Food items were cold and since we ate upstairs off the stern early on some buffet items were out of stock. I think sticking to ...
Our first Viking river cruise was not typical (fortunately) since strikes in France which caused the lock and dam system inoperable on part of our voyage. From our Paris pre-trip we took a fast train to Lyon where we were supposed to board the riverboat. Instead, we were bussed to Avignon, several hours away. We docked in Avignon most of the time, but did manage to get some river experience ...
In the midst of strikes and protests across France the cruise was not able to navigate the entire planned river trip. In spite of the difficulties, the Buri Program Director, Lisette van Loon, was able to ensure that the passengers were still able to enjoy an itinerary that did not the diminish the experience. The staff in the Restaurant and Lounge went out of their way to provide excellent meals ...
This was our third Viking river cruise, and picking Viking is now a no-brainer: We know it's going to be terrific. From the minute we were met at the airport in Marseille by a Viking rep to the moment we entered the airport in Lyon, we were in great hands the whole time. All the land tours were wonderful (even the one the day it rained) and we can't say enough good things about the ship and crew. ...