2 Helpful Votes
Sail Date: June 2018
We chose the cruise because of the cities we were visiting and the brochure which spoke to some education regarding the history. The service was wonderful. Food was good but definitely not exceptional . I like the concept of have ... Read More
We chose the cruise because of the cities we were visiting and the brochure which spoke to some education regarding the history. The service was wonderful. Food was good but definitely not exceptional . I like the concept of have beverages available during the dinner and lunch. The lounge was very comfortable and the front deck, when the sun came out ,was fantastic. It was a bit cool during the first half of the cruise so the top deck was not available. That and the locks prevented the top deck from being open. For the most part, the ship was lovely and very well attended to. Due to the brochures prior to the trip I expected more discussion regarding the city and the surrounds to be visited next, prior to the each excursion. There were announcements each evening prior to dinner, however the dialog was very difficult to comprehend/understand due to linguistics etc.With the only information to come was from the tour guides and the crowds of the excursion it became impossible to keep together and hear clearly what the guide was saying. The connection upon arriving at the airport was great and very organized. However the announcements prior to the first excursion were unclear and consequently we missed the first one we paid for and got on the wrong shuttle bus. For the staff standing on the stairs in lobby of the hotel and shouting out "instructions for the next event it was impossible to comprehend instructions with large groups of people and poor organization in that instance. The departure in Paris was quite different - it was a real nightmare with not nearly enough help at the airport. Our flight was canceled so we were hustled to another flight, but left with little an to no assistance. We were delivered to a little room for assistance but had no idea why and little knowledge of how to get to our plain. As it was we almost missed our flight causing a great deal of stress in an unfamiliar airport and staff who kept telling us we had to wait in line for a wheel chair which we did not need. The staff had no idea why we were left in a room with one service person (who spoke little Eng) and waiting for help. Viking really missed the mark on this issue as it was way to close to being a disaster for my us as well as another couple who were in the same predicament. Often the excursions were not given enough information regarding the difficulty walking etc. Quite often we got half way into a tour and found out we would not be capable to completing (i.e the Castle and Trier) We got up to the castle and then were told that the climb would be far too difficult for my spouse, so we could do nothing but sit and wait for all to complete the tour. Read Less
Sail Date: May 2018
When my husband and I planned our retirement, we promised each other cruises to the lands of our heritage - his, Scandinavia-German, mine Hungarian-German. We took care of the Scandinavia part 2 years ago, so this was my turn- and Viking ... Read More
When my husband and I planned our retirement, we promised each other cruises to the lands of our heritage - his, Scandinavia-German, mine Hungarian-German. We took care of the Scandinavia part 2 years ago, so this was my turn- and Viking Alsvin was the perfect choice! We chose late spring so the gardens would be in bloom; we chose to begin in Nuremburg and end in Budapest so we could extend our tour several days in the cities of my grandparents, Buda and Pest. We chose Viking on the recommendation of family and friends who love river cruising and say, over and over, that Viking is the best. We definitely agree! From the moment we were picked up at the airport to the moment we reluctantly disembarked in Budapest, our experience was wonderful. Our favorite gathering place with our new on-board friends was the AquaVit Terrace, where the lunch buffet was always fresh and delicious and the view delightful, cruising smoothly on the river, riding the locks or even just waiting our turn to enter. The upper sun deck is the best place for 360° views, at a table or stretched out on a lounge chair. with something cold and delicious at hand, But the ship is designed for outstanding viewing no matter where you are on board - even getting cappuccino and fresh pastries or cookies from the 24/7 coffee bar! Every meal on board, including the breakfast buffet, was delicious, with lots of international choices. The nightly regional dinners were wonderfully prepared and beautifully presented, but the best meal of all was the after-concert "snack" Chef Thomas prepared in Vienna: a gulyas soup that tasted just like the gulyas my grandmother made! Chef also surprised us with freshly made raspberry gelato cones, scooped and handed out as we returned to Alsvin after an especially warm walking tour - Yum! Although we are usually independent explorers, we opted to take all the included tours. They were conducted by local guides and terrifically informative if, at times, a little strenuous. We always had the option of extending our free time after the tours, which we did in several ports, but we will probably go back to our usual "independent" ways on our next cruise because of our tendency to mosey and linger.... There are two optional tours we highly recommend, however: the concert in Vienna and the horse farm outside Budapest! The concert, held in a private concert hall of a beautiful palace, was outstanding, as was driving through Vienna at night. The farm tour not only gave an historical view of Hungarian (think "Hun") horsemanship, but a delightful drive away from the city into the countryside. We had been told that we should book a night cruise in Budapest with one of the small companies that provide these trips, as it was a sight not to be missed. But we had a wonderful surprise: Viking Alsvin cruised up and down the Danube in spectacularly lit Budapest while we viewed it all from the sun deck - and got wonderful pictures and videos too - in the company of all our new friends! As on most cruises, the staff was a wonderful international conglomeration - and all the service was warm, friendly and impeccable. Our Program Director, Tessa, was a walking encyclopedia and could answer any question or solve any problem put to her, all with great enthusiasm and warmth. She was our "tour guide" topside as we floated (or so it seemed) down the river, pointing out interesting sites without intruding on our relaxed reveries. All in all, our trip is one never to be forgotten and far exceeded our expectations. Thank you Viking and all the crew and staff of Alsvin! If we never get to cruise again, we can truly say we've had the best! Read Less
Sail Date: May 2018
We loved everything about our Viking cruise Paris to Prague ! Viking has an Amazing staff. They Viking staff are superb!! They were Professional, courteous, and friendly !! They appeared to Anticipate our every need and desire!! Our ... Read More
We loved everything about our Viking cruise Paris to Prague ! Viking has an Amazing staff. They Viking staff are superb!! They were Professional, courteous, and friendly !! They appeared to Anticipate our every need and desire!! Our accommodations were lovely. The cabin was comfortable, spacious and well appointed. The cabin service was excellent. We were delighted with the dining room service and quality of the meals. The wait staff went out of their wa to satisfy our needs. Just terrific! The food preparation and the presentation was beyond our expectations. The excursions were interesting and varied. Viking accommodated all activity levels. The evening entertainment was lovely! Great music! Great lectures! The lounge provided a warm, friendly and intimate atmosphere. We travel often and we feel that Viking cruises give us great value!! Clearly attention was paid to the details! We loved our trip!! Thank you Viking for a great time!! Read Less
2 Helpful Votes
Sail Date: May 2018
We wanted to revisit prague and places along the river There were several ports new to us We had never been to Paris so we added pre and post cruise packages The hotel in Prague was a huge disappointment first we were never informed there ... Read More
We wanted to revisit prague and places along the river There were several ports new to us We had never been to Paris so we added pre and post cruise packages The hotel in Prague was a huge disappointment first we were never informed there would be a shuttle we planned to use the metro since we had no way to walk to the old town are ..Back to the hotel was a bit worn and only a couple options for dinner The river cruise seldom docked were they said we would ..we spent way too much time being bussed places We chose to purchase the Versailles side trip When we arrived we had to wait 45 min in the heat while the tour guides tried to rectify the wrong purchase dates on the tickets ,causing us to miss seeing more than a glance at the gardens ,We were beyond words of disappointment The entire river part of the trip we had no internet as promised .The desk staff were less than forthcoming telling us the first 3 days oh we will have it tomorrow all the while knowing it was never going happen Since this was a service we expected to be able to use i needed to be in contact with sick family members IF you advertise a service then you should have had your provider board the ship during the first docking port to repair oh well is not an option Makes me wonder what else they take so lightly I might add this is our 3rd river cruise with Viking and also one ocean cruise We did not depart this trip with a very happy feeling Definitely the standard we were expecting Read Less
4 Helpful Votes
Sail Date: November 2017
This was my first cruise and it appealed to me because I wanted to see as much as possible with a group of friends. I did not want to organize anything or unpack. I am not interested in swimming, big shows or getting dressed up. This river ... Read More
This was my first cruise and it appealed to me because I wanted to see as much as possible with a group of friends. I did not want to organize anything or unpack. I am not interested in swimming, big shows or getting dressed up. This river cruise was perfect. The City of Light is part bus and mostly ship. I was able to see both Prague and Paris on this trip. Every sight along the rivers was gorgeous! The included tours were fantastic. The food on board offered a huge variety. I did not gain weight because I chose to not eat desserts each day. You don’t eat all day! You visit sights. There were things for people to do who did not have the stamina. Dining was always informal. Some people changed for dinner, most wore casual clothes or what they wore during the day. The evening entertainment was light and fun! Some nights we listened to music, other nights we danced. Many people went to bed. You make it whatever you want. I am looking forward to my next Viking Cruise. It sure sold me. Read Less
3 Helpful Votes
Sail Date: October 2017
We are experienced cruisers with many Ocean cruise under our belts. This was our third river cruise, the second with Viking. Our experience was overwhelmingly positive. The transfers between the airports and hotels and between the hotels ... Read More
We are experienced cruisers with many Ocean cruise under our belts. This was our third river cruise, the second with Viking. Our experience was overwhelmingly positive. The transfers between the airports and hotels and between the hotels and the ship went off very smoothly. So too did the full day bus transfers between the ship and hotels but these were very tiring even though the included tours of Luxemburg and Nurenberg provided variety. It was sad to see that McDonalds has the restaurant concessions on the freeways where we had breaks en route to the ship and Prague. Our stays in the Meridien Etoile in Paris and the Hilton in Prague were very pleasant with excellent breakfasts. Two beautiful hotels, but both were a little outside of the city centres for easy walking to the attractions. The Alsvin longboat was immaculate and the entire crew very helpful and friendly. The Program Director, Carla, was charming, efficient and compassionate. We cannot fault the onboard meals and service and in our opinion Viking’s choice of wines was very good. Our French balcony room was perfectly adequate. As it was late in the year and cool so we did not miss the additional balcony space we had on last year’s Grand European Tour from Budapest to Amsterdam. We enjoyed the evening entertainments especially the glassblower and the piano and violin duet. Although small in scale compared to ocean cruising the quality of the entertainment was first class. Our only disappointment was with the tours and available time ashore. Although I dwell on this, it did not seriously spoil our holiday. My wife sometimes suffers from limited mobility. We had not expected this to be a problem as it never was on the Budapest to Amsterdam cruise. We had expected that like last year, the ship would dock right in most of the towns and the guides would meet us there for our tours. If we did not feel up to the tour, we thought we would be able just to get off, wander around for a short while on our own and return to the ship. We had been able to do this on our first Viking cruise. But because of the long distances between destinations on this cruise, the Alsvin had to travel much more of the day and to fit in the tours, it was necessary to drop us off well before the town and bus us half an hour or longer to our destination while the ship, going slower and traversing locks, took a lot longer to reach the town. If we wished to go ashore either for the included tours or to wander on our own, we had to take the bus in and then stay in town until the ship arrived sometimes several hours later. In Bamberg for example we had no option but to be ashore for over five hours before we could board the bus back to the ship which had docked in an industrial area well away from the tourist area. The tours themselves were very good with knowledgeable and sometimes very humorous guides. We decided to forego the Heidelberg all day tour as we had visited Heidelberg twice before. Instead, we had a lovely relaxing day on board looking at the beautiful Main river. We opted for the evening optional Bernkastel wine tasting tour. The wine was excellent and the walk through the town and back to the ship was magical because the old buildings were brightly lit and a full moon shone above the floodlit castle on the hill. A couple of times the ship docked at a small town for an hour or so for operational reasons but we weren’t allowed to get off to stretch our legs. A small complaint but something Viking could look into. We would be happy to go on another Viking riverboat tour but next time we will research better where the ship actually docks and how long we must be ashore. Read Less
1 Helpful Vote
Sail Date: October 2017
Although our land tours were wonderful our time spent on the ship was not so great. Our balcony had numerous spiders and their webs. When we first asked for the crew to clean the balcony we were told "it can't be helped as the ship ... Read More
Although our land tours were wonderful our time spent on the ship was not so great. Our balcony had numerous spiders and their webs. When we first asked for the crew to clean the balcony we were told "it can't be helped as the ship docks under trees in some ports". After a couple of days complaining the crew finally began cleaning the balcony each day. We were unable to enjoy our balcony during cruising for at least 3 of the 7 days. The meals were not as nice as our previous cruises either. The wait staff were fantastic as always except the staff that supposedly help you at the airport. Unlike our other Viking cruises the staff did not assist our group with checking in for our flights or providing directions to the appropriate counters. Even though this Viking cruise was not the best we will most likely book another Viking cruise (possibly an ocean cruise) because our other Viking cruises had nice, friendly an caring staff who provided us with nothing but wonderful memories. Read Less
4 Helpful Votes
Sail Date: September 2017
Our trip, the City of Lights tour, started in Prague and ended in Paris. After a wonderful two night stay in Prague, we traveled by bus to Bamberg to embark on our cruise on the Main, Rhine and Moselle Rivers. Boarding, access to our ... Read More
Our trip, the City of Lights tour, started in Prague and ended in Paris. After a wonderful two night stay in Prague, we traveled by bus to Bamberg to embark on our cruise on the Main, Rhine and Moselle Rivers. Boarding, access to our cabin and luggage were efficiently handled. We're off to a great start! Cocktails in the lounge from 5:30 - 7:00 p.m. was a nightly occurrence. This included information about the next day's excursions and events as well as what was being served for dinner that evening. Several times wine from the region we were traveling through were served with the meal and we were given information on the area and the wine at this time as well. Our party consisted of my husband and me (in our 70's) and our two adult children and daughter-in-law (in their 30's). They were definitely the youngest passengers but thoroughly enjoyed everything about the trip. One seating for dinner, usually at 7 p.m. The dining room was beautiful, the service impecable and the food was delightful every evening. Dress was what I would call business casual. A more casual meal was available on the deck but we enjoyed the dining room so much that we never varied our routine. Our servers were fun but professional and came to know our likes and dislikes and made us feel so welcome. It was also a time for us to discuss our day, especially nice if we took part in different excursions during the day. There was entertainment following dinner each night that included live piano music with our onboard musician, a traditional glass-blowing demonstration, dancing, a performance by local musicians, etc. Breakfast in the dining room was served from 6:30 - 9 a.m. and included anything you could want from the buffet breakfast or a choice of dishes cooked to order. Excellent! We were very spoiled by the end of the cruise. On the days we were not on an excursion during lunch, the dining room served lunch and a lighter, buffet-style lunch was available on the terrace. Excursions included with the tour were led by local people who were very knowledgeable about the history and culture. Every one we took was well worth our time, well led and informative. One of our favorites was the tour of Rothenburg, called the best-preserved medieval town in Germany. The architecture, the narrow cobblestone streets, and the medieval gates transported us to another time - all the beauty without any of the hardship involved in living during that time. Several excursions were offered that were available at an extra charge. We enjoyed an optional tour that included a wine tasting in Rothenburg as well as one in Rudesheim. While riesling wines are generally thought of as too sweet by my family, we found the wines we tasted on this trip to be very good and not too sweet. I strongly recommend this trip. Viking pays close attention to all the details and handles them seamlessly. I very much hope to go on another Viking river cruise. Read Less
2 Helpful Votes
Sail Date: August 2017
We had gone on several ocean cruises, but not on Viking. We decided to try a river cruise. We loved it!!! Many of our friends recommended Viking and we can understand shy. Our pre and post ports and hotels were very nice and in good ... Read More
We had gone on several ocean cruises, but not on Viking. We decided to try a river cruise. We loved it!!! Many of our friends recommended Viking and we can understand shy. Our pre and post ports and hotels were very nice and in good locations. We were able to access restaurants and shops easily before and after being on the river. The Viking staff in Prague and Paris took very good care of us! Having someone meet you at the airport was very helpful and stress relieving. They answered all our questions and displayed lots of patience. The service on the ship from the cruise director, office staff, room steward and wait staff was outstanding. Everyone was very accommodating to our needs and questions. The food was delicious and wine and bar selections were very good. Another thing that impressed me were the tours and local guides. We learned so much and enjoyed getting to know the local area, citizens and history. We are planning on taking another river cruise and possible ocean cruise on Viking!!! Read Less
2 Helpful Votes
Sail Date: August 2017
This was our third Viking River Cruise and it was, as with the others, an excellent experience. The Prague-to-Paris trip is a blend of motor coach sight-see and transport, as well as river cruising, This aspect was different from our ... Read More
This was our third Viking River Cruise and it was, as with the others, an excellent experience. The Prague-to-Paris trip is a blend of motor coach sight-see and transport, as well as river cruising, This aspect was different from our other river cruises and was necessary to help travelers see and experience so many countries and towns. My only complaint about this trip was that so much was packed in to each day (lots of walking) or transport time here and there, that we returned to the ship exhausted each night. It was not as relaxing a time as we had experienced previously. While we could have stayed on the boat rather than done the included excursions (plus the 3 optionals), the conundrum is balancing everything. As a shopper, I wish we had been in Bamberg on a weekday rather than a Sunday when everything was closed! Bamberg is such a great place to hob-nob around and missing it this trip was a disappointment. On the upside --- the Program Director (Marianne) was AMAZING and made the trip a delight. She is attentive, talented, and has a wonderful sense of humor. The nightly jokes were something we all looked forward to. Our wait staff were stellar ---- same two every night. They knew our names, what we drank, who we liked to sit with ---- truly a personalized experience! The hotel staff were super and the new Alsvin is terrific! We will be back in 2018 to try a Viking Ocean trip, and maybe another river cruise! Read Less
Viking Alsvin Ratings
Category Editor Member
Cabins 5.0 4.7
Dining 5.0 4.8
Entertainment 4.0 4.5
Public Rooms 5.0 4.8
Fitness Recreation 1.0 3.9
Family 1.0 3.9
Shore Excursion 4.0 4.7
Enrichment 5.0 4.7
Service 5.0 4.8
Value For Money 5.0 4.7
Rates N/A N/A

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