Initially concerned after reading some reviews but it was wonderful. The service was impeccable-all were friendly and went out of their way to help people. The passengers on our cruise appeared to be quite well-off and experienced cruisers. Many were on there 4th Pearl cruise or had sailed with American Cruise (Pearl's sister company). Food was very good and loved the fact that they offered 1/2 ...
This is small ship with limited facilities, no spa, no pool. The most disappointing was the lack of internet service, We were told the ship would leave from Chicago however it left from Milwaukee, we had to be bused there and never were given an explanation as to why this change was made. Things were very disorganized at the Chicago hotel, no one was there to direct us to the buses. Mackinac ...
Having been on over 30 Ocean and river cruises all over the World we wanted to spend more of our time and money in the United States. This cruise offered an interesting itinerary most of which we had never visited. We prefer small - medium size ships over the floating malls and their crowds.
The staff was excellent, friendly and very helpful, the meal selections good and varied and the sizes ...
My wife, who is in a motorized wheelchair, wanted to find additional cruise lines that are handicapped friendly. Pearl Mist failed miserably. From the very start the lack of communication, coordination and staff commitment was very evident. We were picked up in Toronto almost 2 hours late with no explanation. Our trip was scheduled to end in Chicago but we discovered once on board that we were ...
My wife and I are experienced cruisers. We have sailed on Royal Caribbean, Crystal, Silver Seas, Regent and smaller ships such as Le Ponant, Windstar and Le Soleal. We decided to try Pearl Mist which accommodates about 200 passengers because we had never sailed the Great Lakes. The trip was supposed to be a seven day cruise from Midland, Ontario to Chicago.
I was under the impression that Pearl ...
Interested in itinerary and believed the brochure touting it as a luxury cruise, NOT!
Started with delay in picking passengers up to travel to Port. Nobody to ask from Pearl Seas at Hotel and their office and ship not answering phone.
First cruise I've ever been on that you didnt have a permanent bar. Each afternoon they set up a temporary bar for "cocktail hour" and later after dinner ...
We went to Toronto for two days before the cruise and had a private tour.
The following is a summary of our experience:
1. We had the unpleasant surprise of three days of swarming bugs in our cabin. Woke up with them on my face, the bed and pillow and on the wall. Problem was finally solved but left me shaken. Because of the bug issue, we were unable to use our veranda for the entire trip. ...
Went to fulfill bucket list. Waited several years to book Pearl of Seas Cruise, but Pearl Mist ship went above and beyond. Never knew a cruise line offered at each excursion, travel via mobile scooters, for handicapped to enjoy the wonderful sights. Free by applying with approval. The scooter would be waiting out side ship and would take to bus, they loaded and unloaded at each stop. Even a rain ...
We like the smaller cruise ships. This one was supposedly a step up from the American cruise line so we wanted to see if that was the case and the destination was one we truly wanted to see and experience.
Let’s talk about what was best on this cruise. The entertainment was by far the best I’ve experienced on any cruise, large ship or small ship. Dusty and Stevie were phenomenal in that they ...
We heard it was a nice trip through the Great Lakes with lots of history, so we choose Pearl Seas Cruises after checking another lines out, cause even though it was more expensive, it looked to be a better boat with a good itinerary.
First let me start off by saying from the book you received about the trip, it stated one day on the lakes with no stops, which was false advertising cause there ...