206 Pearl Seas Pearl Mist Cruise Reviews

Itinerary was interesting. Promotional brochures are inaccurate as to Shore Excursions. Ground operators and step-on guide in Niagara Falls, ON were horrible. Pre-arranged transfers post cruise by taxi did not happen. Cuisine was ... Read More
Itinerary was interesting. Promotional brochures are inaccurate as to Shore Excursions. Ground operators and step-on guide in Niagara Falls, ON were horrible. Pre-arranged transfers post cruise by taxi did not happen. Cuisine was excellent as was service. On-board entertainment and lectures were lacking. Ports of call were lack luster. Included bar service was only for 1 hour a day. At a per diem of $2000.00 for a category "R" cabin I would expect more. This was the most expensive cruise we have been on to date based on per diem and I would not classify it as a luxury experience. The cabin was large, but we experienced an air conditioner on day one that had a bearing in need of replacement. The engineer showed up and changed the filter and sprayed some oil on the bearing. That relieved the noise for one night. We just put up with it for the rest of the cruise. This is NOT a first class operation. Read Less
Sail Date June 2016
It was somewhere I had never been!! Loved the Great Lakes and Toronto!!! We also loved visiting Chicago before leaving on the cruise. The cruise people picked us up at the hotel they recommended right on time and were Great!! All of the ... Read More
It was somewhere I had never been!! Loved the Great Lakes and Toronto!!! We also loved visiting Chicago before leaving on the cruise. The cruise people picked us up at the hotel they recommended right on time and were Great!! All of the busses they provided were very clear and very comfortable!!!The food was Great and the portions were the right amount. They always had a great selection of food. The staff was exceptional and the best I have experienced and I cruise a lot. We loved the whole cruise! The Niagara excursion was fantastic along with Mackinac Island!! Loved both of them. We got off in Toronto and stayed for two days. We found so much it do there and would really think of going back! Overall this cruise was one of the best we have been on!! The service. the food the ship and the way we were treated was fantastic. I loved being on the smaller ship as we were able to make so many friends on the cruise. Read Less
Sail Date June 2016
Great Lakes and Georgian Bay Cruise. This was our second cruise on the Pearl Mist. The island scenery is fantastic. Embarkation was easy and fast. Baggage handling at both embarkation and disembarkation was very well done.The dining ... Read More
Great Lakes and Georgian Bay Cruise. This was our second cruise on the Pearl Mist. The island scenery is fantastic. Embarkation was easy and fast. Baggage handling at both embarkation and disembarkation was very well done.The dining problems on the first cruise have been corrected. The food was great, appetizers varied and very good. Wine and beer selection at meals and in the lounges were great. Dining and housekeeping staff were a pleasure to deal with. The excursions available did not match the advertisements in the brochure. If you are interested in the Henry Ford Museum I strongly recommend the all day tour. The half day tour does not allow enough time to see many of the exhibits. Support from the Cruise Director and onboard Pearl Seas representative were not acceptable. Little information was provided at the evening briefings and questions were ignored. We will try Pearl Seas one more time. If the cruise director and Pearl Seas representative do not improve dramatically it will be our last cruise with them. Read Less
Sail Date May 2016
A unique great adventure of the Great Lakes. The port excursions were varied with a new location and experience every day. The food choices were excellent, delicious, and served by the most cherry and well trained staff. The Pear Mist ... Read More
A unique great adventure of the Great Lakes. The port excursions were varied with a new location and experience every day. The food choices were excellent, delicious, and served by the most cherry and well trained staff. The Pear Mist has many varied public areas; sun and shade comfy top deck, nice library room with jig saw rainy day puzzles, and three lounge areas. The cabins are very large with private balcony; they are well maintained, comfortable, and clean. We embarked in Toronto, we were met at our hotel and transported to the ship. Our room was ready and luggage delivered almost immediately. From the first moment we felt welcomed. All crew members genuinely friendly. Ports of call include Canadian side of Niagara Falls, Henry Ford Museum, charming small ports in the Georgian Bay area, Mackinac Island, and ending with a tour of Chicago. We end the day with coctail hour, delicious dinner, then after dinner entertainment. You have a truly unique vacation from sunrise to sunset. No children, this is for the "mature adult". Educational adventure. Read Less
Sail Date May 2016
We've enjoyed several cruises on other lines from large to smaller and enjoy the smaller ships more. This cruise was among the very best: Ports: great choices and sufficient time with good tours and local guides; Sailing: the ... Read More
We've enjoyed several cruises on other lines from large to smaller and enjoy the smaller ships more. This cruise was among the very best: Ports: great choices and sufficient time with good tours and local guides; Sailing: the most sailing occurred at night while sleeping and our weather was good so the travel was smooth and comfortable; Accommodations/room: we were midship and found the ride and room more than adequate for our comfort. We enjoyed the balcony when the temperature warmed up. Staff: room steward - excellent and not intrusive-very pleasant waiter/dining steward - far exceeded our expectations and we made a point of sitting at the same table because of our dining steward. Management:Hotel and Dining managers made themselves available and welcomed us every day (by name). They demonstrated a style of management that stressed guest priority and that permeated the entire crew. We had a couple of hiccups with some transportation due to walking challenges, but for the most part our challenges were addressed adequately to provide a wonderful sightseeing and sailing experience. Tour Directors: Both were exceptional at striving to make everything happen seamlessly. I found both more than willing to assist in arranging whatever we wanted. Lectures/Entertainment: We found the entertainment enjoyable and the Lectures about the area were quite interesting and well prepared. Fitness area: this is where this ship is inadequate. The fitness equipment (such as it is) is not maintained and located on a deck subjected to wind and weather. The choices of equipment is limited and shows the effects of weather. It would be ideal to move the equipment to a room elsewhere in the ship and try to maintain the functionality. Read Less
Sail Date May 2016
We were canceled for the Cuban Cruise 3/16. We love the Nova Scoitia, Canadian Maritimes, so we chose this cruise. Pearl Seas did not disappoint. We were delighted with our crew, met some wonderful people. Loved the welcome receptions ... Read More
We were canceled for the Cuban Cruise 3/16. We love the Nova Scoitia, Canadian Maritimes, so we chose this cruise. Pearl Seas did not disappoint. We were delighted with our crew, met some wonderful people. Loved the welcome receptions in the French Speaking Towns, Saguenay , Baie Cameau. Halifax marching bagpipe bands were a highlight. Our entertainers closed the days with delightful music. A married couple, he on bass guitar and she the vocale main, and keyboard. Great Stuff! We had a guest vocalist, guitar player. She did requests, and Canadian favorites. She was excellent. We enjoyed our dining experience at dinner especially. Wine poured out, excellent fare, and sometimes entertainment by the crew for special occasions. Our M'aitre D was entertaining ,care taking ,and delighted us with conversation. He has a great personality, and sense of humor! Our cabin was always kept neat and clean by Amer. He asked us if we needed anything daily. The Pearl Seas is a beautiful ship and we enjoyed walking the decks for a little excercize and fresh air. We preferred to walk the steps to the top deck for optimum excercize and view. There is an elevator for the passengers convenience. We had dinner with the captain one evening, and we were impressed with his knowledge of sailing. We appreciated his decisions for the comfort of the passengers. One night, the weather report was forecasting some rough water. He put of departure until after dinner. What a guy! Read Less
Sail Date May 2016
My wife and I took a trip through the Panama Canal with Pearl Seas February 14 – 23, 2016, which turned out to be anything but what was advertised. Much was promised and next to nothing delivered. If you’re planning on taking this ... Read More
My wife and I took a trip through the Panama Canal with Pearl Seas February 14 – 23, 2016, which turned out to be anything but what was advertised. Much was promised and next to nothing delivered. If you’re planning on taking this cruise (which is advertised for 2017), but sure to ask about what you’ll see exactly. Pearl Seas advertised a two-day trip through the Panama Canal and delivered only an overnight transit of four hours in which we could see nothing. We saw the locks at either end, but that was it. We did not see the Gaillard Cut, Soberania National Park or Lake Gatun. The major reason all of us on the ship took this trip was to see the Panama Canal. The trip was a waste of time, money and put us in danger on several occasions. Most of the people on this cruise were old enough they will not have the opportunity in the future to take a second trip through the canal to see what Pearl Cruise didn’t deliver. Pearl Seas advertised two National Parks and Coiba Island and delivered none of them. These were major draws for signing up and major disappointments when they didn’t deliver them. Pearl Seas tour staff was incompetent. The problems started with arrival-date botched reservations and food and beverage gouging at the Marriott in Costa Rica, and the fact that no Pearl Seas representative was at the hotel to meet us. Pearl Seas tour staff did not accompany the passengers on tours except when they wanted to tour themselves, and when they did, they always did it together, rather than splitting up to cover several groups. It was very hard to understand most of the guides, so it would have been helpful to have someone from the ship to clarify when necessary. Likewise, there were no radios with the groups other than at the tender to call back to the ship in case of emergency. The tour staff didn’t provide maps, or water at the start of the trip (although the water situation they later corrected). The scheduling of when rooms left for tours was done in numerical order, so people on the upper decks only got late tours and people on the lower decks only early ones. They also did not organize the people getting back on the tender from tours, which resulted in some pushing and shoving. Quite frankly, it seems they had not scouted out the stops we were making, and were unfamiliar with the local arrangements that had been made. The ship was apparently having stabilizer problems so could not navigate the seas in the open Caribbean, necessitating a longer journey to Cartagena in which we hugged the coastline. On February 17, we had a scheduled “nature” hike and were told it was an easy one. It turned out to be anything but. We were taken by local boat to Gobernadora Island. No one from Pearl Mist was with us. The “local” guide was from another island and we had to wait for a truly local man (who was not a guide and could not speak English) to lead us. No water was provided, and no maps. After waiting for quite some time for the two “guides” to get organized, we started our hike. There was nothing to see. No animals or flowers, and no commentary was provided. We just hiked along a barbed wire fence through dry leaves. The hike was hot and up and down hills and across streams. Most of the people were not physically able to complete the hike without difficulty. The first person to fall behind was rather frail. The English-speaking guide stayed behind with him as he and his wife worked slowly thorough the hike. This made it difficult for us to communicate with the truly local man, who spoke a dialect of Spanish. The second person to go down was a very large man, fainting in spectacular fashion, and hitting the ground hard. Four gentlemen helped him most of the way to the beach, but he finally couldn’t go any further and they had to stop short of the beach. The truly local man from the island did not know where to go and lead the group onto private property. When the situation was explained to the couple who lived there, they came out and showed the group the way to the beach. Even then, three of the hikers got separated from the group and had to pay $40 to a local boat to be taken back. When the main group got back onboard and the situation explained, the ship sent a medic, stretchers, a wheelchair and four strong men to carry the big guy out. The frail man, his wife, and the English-speaking guide were lost for a while but caught up with the people helping the big guy. We all made it back to the ship, but both men had numerous cuts and bruises. A one-hour hike had turned into a four-hour nightmare. We had no way of communicating with the ship, but luckily, the common sense of some of the hikers (including bringing excess water, some military training and the presence of a doctor on the hike), and the sympathy of the property-owning couple saw us through. We were not the only passengers on this ship who were disappointed and many expressed their disappointment. The end result was not anything like the original advertisement. I noticed the verbiage in this year’s advertisement for the cruise has been toned down considerably. With such a major change in itinerary, wouldn’t you have thought the company would have informed it’s customers and offered them the opportunity to cancel? Time and again we were “dumped” on non-descript beaches with poor amenities to pass the time. We received next-to-no value for what we paid. Aside from the touring, the Pearl Seas hotel staff was excellent. The rooms were well taken care of, and the food was very good. The hotel staff and entertainers stepped in to provide overtime efforts the night we were going through the locks to please people when it became obvious many were disgruntled about the passage though the canal. Read Less
Sail Date February 2016
Our third trip with Pearl/America. Two previous trip were outstanding. This trip was outside continental shores to Costa Rico, Panama and Colombia. PROS: Both hospitality and operations staff pleasant and attentive (particularly to ... Read More
Our third trip with Pearl/America. Two previous trip were outstanding. This trip was outside continental shores to Costa Rico, Panama and Colombia. PROS: Both hospitality and operations staff pleasant and attentive (particularly to elderly and mobility restricted), excellent food, open seating, great happy hour, excellent awesome entertainment (Laura and Bill and Dusty and Stevie), excellent service, knowledgeable and instructive lectures (Bill is great), urban tours well done, spacious and clean stateroom, staff support during sea sickness was responsive and comforting, scenery was spectacular, Canal passing and tours were beyond expectation. Carti Island and the Kanu people was different and fun. Shore tours were informative and gave us a feel for the local people and conditions. As usual, Marcie, John and Mike were wonderful. Laura and Bill became more than entertainers and functioned often as adjunct crew doing shepherding and announcements. Everything aboard ship was excellent. Similar to our previous trips, we got to meet and know some dear friends.Trip certainly fulfilled a 'bucket list' item for us. We totally support their river cruise programs. CONS: Published support upon arrival was TERRIBLE. No Pearl Seas personnel were present for guidance to the booked hotels. Our small group was taken to three different hotels late at night in a foreign location where we had no reservations and no contact with Pearl Seas and no interpreter. Our group of 10-12 felt totally abandoned. Some rural tours not compatible with elderly mobility (did not seem to be well thought out considering the average age of the passengers, example - exiting and boarding local tenders through the surf, some hikes had not been verified in advance, no water, no interpreters, degree of difficulty not verified). Rural town tours moved hastily through the towns with no local immersion. Daylight Canal passing would have been preferred. Someone should have known that the Manuel Antonio National Park was closed on Monday. Ship size seems better suited for close-in coastal cruising rather than open sea sailing. She was uncomfortable in the larger seas. It seemed as if no significant advance review of excursions had been made by Pearl Seas. Advance personal inspection should be done before setting the cruise excursions and program. As another passenger commented re: their international trips "Pearl is not yet ready for prime time ". Read Less
Sail Date February 2016
Positives: The Pearl Mist is a wonderful ship - comfortable and clean. Ship's staff in dining room and elsewhere were professional and courteous. Meals were fabulous. Night-time entertainment was excellent for such a small ship. ... Read More
Positives: The Pearl Mist is a wonderful ship - comfortable and clean. Ship's staff in dining room and elsewhere were professional and courteous. Meals were fabulous. Night-time entertainment was excellent for such a small ship. Negatives: The itinerary was completely different from what was advertised. Scheduled stops were arbitrarily changed to lesser known venues. Planning of stops was poor - passengers were basically left on their own to figure things out. No respect for many of the elderly people during shore visits. It was clear to the passengers that the ship's stabilizers were not functioning as they should - resulting in a change of course from Panama to Colombia, and a one day premature arrival in Cartagena. Worst aspect of the cruise: The Pearl Seas Cruises company representative (John) did a very poor job. He was aggressive and confrontational to several passengers, raised his voice when asked simple questions, and was intimidating to passengers who asked reasonable questions about the arbitrary itinerary changes. Conclusion: Pearl Seas Cruises totally misrepresented this cruise in their pre-cruise marketing. The itinerary we experienced was totally different from the itinerary that was advertised prior to the cruise. The Pearl Seas company representative was a disaster - dare I say incompetent. Based on this experience I absolutely cannot recommend the Pearl Seas Cruises trip from Costa Rica to Colombia via the Panama Canal. Very disappointing experience. Read Less
Sail Date February 2016
Our pearl seas cruise on the pearl mist was not what we signed up for. The literature In advance , interesting itinerary and the material when we arrived were misleading and inaccurate. From start to finish we were lied to, skipped ... Read More
Our pearl seas cruise on the pearl mist was not what we signed up for. The literature In advance , interesting itinerary and the material when we arrived were misleading and inaccurate. From start to finish we were lied to, skipped promised excursions and stops and the start of it was that there was no one at the airport to meet us. Once we checked in at The Marriott, other Pearl Seas guests were turned away with no reservation and sent elsewhere. Actually the worse of it was traversing the Panama Canal at night. Ridiculous since we had chosen this itinerary specifically to transverse from the Pacific to the Atlantic in its entirety, not overnight in darkness. In addition, rooms and carpeting were damp due a faulty A.C. System, the ship's stabilizers were broken so we were in rough seas for 36 hrs. Rockin and Rollin. The ship neglected to have dressers, lamps nailed to the walls so furniture was toppling injuring passengers and being hit with flying full size Keurag coffee makers. There were no safes, robes or working tv....only 2 movie channels...no news... The balcony door locked by us continued to be unlocked later in the day leading us to wonder who was prowling about. Excursions were not as described. We missed 2 Unesco sites and the crown jewel of Costa Rica....Antonio Marco national park was closed on the Monday we were there. They did not plan their route accordingly. It was a major reason we had chosen this itinerary. My husband's 1 hr. Fishing e petition trolled about 40 miles an hr. The entire time not slowing down enough to catch any fish. One day on a treacherous hike, people were on their own with only a Spanish speaking escort and some had to find and pay door their own transportation back to the ship. Local guides spoke poor English and what was suppose to be a city tour ended up going to a very rural local village. When asked to sign up for excursion time slots, all 180 passengers were crowded around a small wall area to try and get selected time slots...unorganized. John was one of the leaders all week but never gave accurate responses to questions, lied and was rude and insulting. There should have been levels of difficulty on the excursions since many handicapped people had great difficulty and others that could move faster were slowed down as a result. Positives are worth mentioning since the food was very good and the Cabin crew and waitstaff were outstanding as was Bogdan, the dining room manager. Also the musicians and nightly entertainment and magic shows were excellent thanks to Steve, Dusty, Bill and Laura. But the complimentary wines offered were of poor quality and with no variety. The ship overall was dated in appearance, basic with very overcrowded lounge furnishings with not enough room to accommodate all the passengers at the same time. Read Less
Sail Date February 2016
We signed up for the Pearl Seas cruise through the Panama Canal mostly because we were interested in the two national parks in Costa Rica, Manuel Antonio National Park and Corcovade National Park, as well as Coiba Island in Panama. The ... Read More
We signed up for the Pearl Seas cruise through the Panama Canal mostly because we were interested in the two national parks in Costa Rica, Manuel Antonio National Park and Corcovade National Park, as well as Coiba Island in Panama. The first and third of these parks are UNESCO World Heritage sites. The Pearl Seas website and the pre-cruise materials described the parks in glowing terms and talked about all the wildlife that we would be likely to see. As it was, the ship did not visit any of the three locations! Manuel Antonio park is closed in Monday, and has been for many years, and yet we were scheduled to visit on a Monday! This is clearly blatant and false advertising! No explanation was ever given as to why we did not stop at the advertised locations. The ship's crew repeatedly said that they had the right to change ports of call at any time. Maybe Pearl Seas should advertise trips to the moon! It is obvious that the ship never intended to stop at the advertised ports; they were merely used to lure unsuspecting victims into taking (and paying for!) this cruise. The cruise was a disaster from the beginning. We were met by Pearl Seas' staff at the airport. They were confused and didn't know which passengers were staying in which hotels. We were told we were staying at the Courtyard of Marriott and were taken there. We waited behind a long line of people to check in only to find out there was no reservation for us when it was our turn! This was the case with all members of our group who arrived at different times from different cities in the US and Canada. We were then taken to the Marriott Residence where we were finally given a room. The outings that the ship did arrange were of very poor quality and were poorly planned and executed. There was not even enough space for all passengers on the few activities that were offered. We saw virtually no wildlife which was the reason for booking this trip in the first place. On one outing, we were scheduled to go on a nature hike. The boat transfer dropped us off on an inhabited island. There were no paths and no guide and the residents of the island were clearly offended at our presence. There was no way to contact the boat to return for us and no way to call the ship. How could the shop disregard such a cardinal rule of safety. No ship employee or representative was even with us during this outing. We were accompanied on the short walk we did take by several very skinny stray dogs who growled at us from time to time! The outing was so bad that it was almost funny; if we had not paid a boatload of money to go on this trip, that is! Snorkeling was advertised as an activity at some locations but no equipment was available for use or for rent. The ship's advertising talked about traversing the Panama Canal as a day activity, but our transit was overnight. We went through the three locks on the Pacific side from around 8:00 PM to midnight. We then went to bed. In preparation for this trip I had read David McCullough's book "The Path Between the Seas", and excellent 698 page book about the building of the Panama Canal. I was eager to see the famed Culebra cut in which the mountain that runs from north to south through central America was cut through to allow for the building of the canal. Alas, it was very late at night and dark and there was nothing to see. What a disappointment! The stabilizers of the ship were broken, causing much rocking and rolling during even relatively calm seas. As a result, I spent two evenings with my head in the trash can, vomiting. We also missed a snorkeling outing as the captain decided to hug the coast in the return to Cartagena rather than take the direct route. I believe he was worried about the sea-worthiness of a ship designed for still rivers with broken stabilizers. One member of the ship's staff was particularly beligerent and rude to passengers. At one of the evening briefings about the next day's outing, a passenger who was not with our group stood up to complain about the missed national park outings and the crossing of the Panama canal at night. Crew member John began to argue with the passenger and ended up shoving him? This was absolutely beyond belief! Final words - do not sail with Pearl Seas if the destination is important to you. You may not see or do what is advertised. Beware!!! Read Less
Sail Date February 2016
Pros;s - nice cabins, decent food, good dining service, ample snacks in lounge areas, free wifi. Con's - no TV as promised. However the real con was the amount we paid compared to what we received. Major issues with hotel ... Read More
Pros;s - nice cabins, decent food, good dining service, ample snacks in lounge areas, free wifi. Con's - no TV as promised. However the real con was the amount we paid compared to what we received. Major issues with hotel reservations on the night prior to the cruise. People were bused between three different hotels and some did not get rooms until after midnight. We were on their last cruise from Costa Rica through the Panama Canal and ending in Columbia. The excursions in Costa Rica were not as promised. Many on those on this cruise selected this itinerary to see Manual Antonio National Park and Cobia Island. The National Park was closed the day we were in Quepos and they decided not to take us to Cobia Island as it would be be too crowded that day. Instead they sent us on a hike to an island on unsafe boats (no life preservers) without real guides. We had a near death experience with one of our tour participants and RSC did not have a cruise rep on this tour. Our tours in Panama and in Colombia were good. If you are considering the cruises to Cuba be sure that you read good reviews about the cruise, tours and etc before booking. PSC does not provide the cruise that they publicize on their brochures so buyers beware!!!! Read Less
Sail Date February 2016
We have just completed our first trip with this cruise line and I was very impressed with this company, cruise ship and it's crew. Yes, this cruise had some issues (Panama Canal), but more importantly, is how problems were handled. ... Read More
We have just completed our first trip with this cruise line and I was very impressed with this company, cruise ship and it's crew. Yes, this cruise had some issues (Panama Canal), but more importantly, is how problems were handled. It was a pleasure and very exceptional to cruise with a company that really put their passengers first. Those in charge of this ship were generally concerned and worked hard to assure that everyone received a great experience. The food was very good and well presented. My husband, would be happy with just hamburgs/hot dogs as he is just a meat and potato man!! The cabins are lovely, large in size, complete with a large bathroom and shower. There is a small TV (19 inch) in each cabin. If traveling where there is no signal or if you wish something else to watch, their are many DVD's available. Upon arrival, you will not say "WOW" to this ship's beauty, but it is very pretty, designed and decorated in good taste. The ship is quite and you just enjoy. The ship's day time to touring events was perfect, allowing all to pace their day to their comfort level. If assistance was required, as many were of an older age, it was provided quickly and with pleasure.....everyone was included. They arranged very good buses for transport and had excellent tour guides, tours were well paced. The on board lecturer was GREAT....the room was always packed with everyone very excited about the talk and with great anticipation for the next program. The passengers were very friendly, well traveled and full of wonderful life experiences that they shared during each evening's cocktail time. Each evening, following dinner, there is some entertainment with the evening raped up by approximately 9:30pm. We enjoyed our trip and plan to cruise with this line in the future. Read Less
Sail Date February 2016
We selected this small cruise line because of great reviews, but in this first effort to visit Columbia, Panama and Costa Rica they failed their passengers in so many ways it is difficult to find any positives. Digging deep, I would say ... Read More
We selected this small cruise line because of great reviews, but in this first effort to visit Columbia, Panama and Costa Rica they failed their passengers in so many ways it is difficult to find any positives. Digging deep, I would say their hotel management and staff were comparable to some of the better cruise lines. Also, their evening entertainment and dining were top notch for a ship this size. However, everything else was a complete failure. On the first day out of Cartagena, the ship stabilizers and engines needed repairs. After a day at sea, they eventually fixed the engines but never quite fixed the stabilizers. They marketed satellite television and free wi-fi, but they did not fit the ship with the right antenna for television and their wi-fi could not handle 150 passengers. The wi-fi was so slow they gave free 24 hour access, but it took so long to use it most just gave up. They made no attempt to fix the satellite issue during the trip. Free tours were also marketed but there was only limited availability on these and many were left figuring out on their own what do in ports. The tours that we got on were not previewed by ship staff and they virtually had no idea what we were doing. A typical example is not knowing where to take tenders to so passengers would not need to wade ashore. A personal example is showing up at a 10 am departure with other passengers and watching the tender take off without us. They decided at the last minute they did not know a safe place to unload us so they had to go explore the shoreline while we waited. They came back and said the tide was too low to safely unload passengers and with a line of angry passengers, decided to look again. After an hour I called the ship's captain and asked if I could arrange my own boat to pick us up at the ship and he eventually took me up on that idea when the tender came back again and said it was unsafe to land passengers on the beach. He wisely chose to provide free local boats to all passengers and we eventually were able to do ashore. There were conflicts with locals hired to provide things like kayak adventures. On one occasion a kayak guide was so angry at our ship's representative that he took his kayaks and left. Many witnessed a ship's representative lash out at a lady passenger's complaint about the lack of planning and were clearly intimidated by his confrontational attitude. I could list 20 other examples of mismanagement but the bottom line is it was a mess. My advice is to steer clear of this ship with its current management and if you do go on one of their tours to do your research on tours ahead of time and arrange them on your own. Read Less
Sail Date February 2016
Fall Foliage Cruise. Spent an extra day in Boston as it was our first time there. Very interesting city. Bus to Gloucester to board the ship. Only 96 pax instead of the full capacity of 210 pax which facilitated embarkation etc. Very good ... Read More
Fall Foliage Cruise. Spent an extra day in Boston as it was our first time there. Very interesting city. Bus to Gloucester to board the ship. Only 96 pax instead of the full capacity of 210 pax which facilitated embarkation etc. Very good food and wine and meal service throughout the cruise. Good-sized comfortable stateroom with balcony an extra feature. Even the bathroom was quite good. Good housekeeping staff as well. Many onboard were sea-sick during one full day at sea under less than ideal weather conditions but the crew handled the situation well. Generally speaking, the tours were not really to our liking; too much time on buses and some destinations of limited interest, but the destinations themselves were good. Limited destination info provided, and we found that the briefings provided by the onboard expert/guide were of limited use. Evening entertainment by two musicians also of limited interest. Wifi was slow and at times did not work at all.Two good quality elliptals & 2 exercise bikes were on board but did not work due to prolonged exposure to sea air. Free weights were available but only in 3, 5 & 8 lb barbells. Overall an excellent return to cruising after so many years. Pearl Seas did a good job. Read Less
Sail Date October 2015
This was the smallest ship I have ever been on, and being in my mid to late thirties I was very skepticle in traveling on this ship, however it was a very enjoyable experience on the Pearl Mist. Cruising on a smaller ship is a much more ... Read More
This was the smallest ship I have ever been on, and being in my mid to late thirties I was very skepticle in traveling on this ship, however it was a very enjoyable experience on the Pearl Mist. Cruising on a smaller ship is a much more of a family,homey atmoshphere that being the only way I can describe it and although my cousin also in her thirties who I was travelling with was being asked what are you doing on here with us older folks we were truly happy to be there. Everyone was so friendly, the passengers, the crew, everyone!!! We stayed in stateroom 421, it was spaceous and had everything we could have possibly needed. The food was delicious, great choices all sit down meals. Our shore excirsions were included and it was only one tour in each port on the New England Fall Foliage Cruise. The only thing I wish there would have been more of was more activities on board such as maybe bingo more then one night or maybe organized card games, more entertainment then just the same singers in one lounge every night. That aspect of the ship has the potential to be much better. Overall we met great people on the Pearl Mist and had a great trip. Read Less
Sail Date October 2015
Staff was excellent. Food was really good and service was outstanding. All personal preferences are quickly accomodated and they will prepare anything you want. Portions are thankfully not overwhelming! Any special dietary needs are ... Read More
Staff was excellent. Food was really good and service was outstanding. All personal preferences are quickly accomodated and they will prepare anything you want. Portions are thankfully not overwhelming! Any special dietary needs are always considered without having to remind them. Our waiter, Ronald, was exceptionally in tune to my particular issue. The staff is very patient and understands customer service. Local people were our tour guides on the shore excursions and they were very knowledgeable, interesting and humorous. The excursions were a nice length (no all day trips etc) and left plenty of time to explore on our own. The disembarkation process needs desperately ro be reviewed and revised. Much confusion and poor communication. We were surprised as the embarkation was so smooth. Overall a very pleasant cruise! Read Less
Sail Date October 2015
This cruise ship is a must for those who want personal service and not feel like a number. The musical entertainment was very enjoyable and appropriate for the passengers and places we were touring. They also had educational talks about ... Read More
This cruise ship is a must for those who want personal service and not feel like a number. The musical entertainment was very enjoyable and appropriate for the passengers and places we were touring. They also had educational talks about the area we were visiting. The food choices, presentation, size of portions, taste and service in the dining room was excellent, top of the line. I truly enjoyed the dining room experience the most because of the excellent food and service. This was one of the best 7 days of my life. Read Less
Sail Date October 2015
This was my first time on a small cruise ship. I traveled with my cousin and between the two of us, we have cruised over 25 times. The typical cruises we take are on RCCI, NCL, Carnival and Celebrity. We are also in our mid-thirties and ... Read More
This was my first time on a small cruise ship. I traveled with my cousin and between the two of us, we have cruised over 25 times. The typical cruises we take are on RCCI, NCL, Carnival and Celebrity. We are also in our mid-thirties and this is a predominantly older crowd. This was a very different experience for us. The ship is very small, with just 5 floors and a handful of lounges. There are two main lounges where you can find snacks and drinks at any time, plus a few smaller lounges that weren't used much at all. There is also a "gym", but i didn't even know where it was until the last day because it just has a few machines OUTSIDE on the 5th deck! Not a smart move. The dining room was on the first floor and very nice. Our stateroom was one of the suites and quite large. It is comparable to suites on other cruise ships, but with a slightly smaller bathroom. It had a mini fridge, a sofa and chair, plus a nice flat screen TV. The balcony was also large with two chairs and a table. The ports were Yarmouth, Nova Scotia, Eastport, ME, Bar Harbor, ME, Rockland, ME and Portland, ME. They were all very nice but most of them didn't have much to do or see. There was one shore excursion for each port and they were all included. The best was Acadia National Park in Bar Harbor. The cruise line should really have more than one to choose from, but I assume these places just don't have much to see. The food was very good to excellent and the service was wonderful. No buffets, all sit down meals. Drinks were included at lunch, dinner, cocktail hour and after dinner during the evening entertainment. Popcorn and root beer floats were also passed around after dinner during the entertainment. I enjoyed the singers at night, but it was very limited. They only had one option for nightly entertainment and it was from 8:30-9:30. Most people tend to go to bed early, but one night when everyone was dancing and having a great time, they still stopped right on time to the objections of some of us that would have liked to stay up a bit later. Embarking and disembarking was the easiest i have ever encountered. The staff throughout was wonderful and i was happy to be able to get to know them better because of the small amount of guests, unlike a large ship were you barely get to know even your stateroom attendant. Overall this was a fabulous cruise and I would definitely go again. I would not recommend it to younger people that are looking to party or to have something to do at all times. It is very slow paced and a nice change from my hectic day to day life. Read Less
Sail Date October 2015
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and ... Read More
This was our first time sailing with Pearl Seas. The cruise is well organized and interesting. Much information was provided each day by a resident ship expert. The meals are mostly very good with some selection of regional menu items and excellent service by the restaurant manager and wait staff. The staff overall was friendly and approachable, even often sharing meals with the guests. We did feel we got to know them a little. Nightly entertainment was provided ship resident singers and pianist who was also a magician. We would have liked to see some local groups brought onboard from areas we visited. Shore excursions were excellent with local guides who spoke clearly and slowly, so important for the mostly senior travelers who take this cruises! Read Less
Sail Date October 2015
The crew on the ship is outstanding. Having arrived much too early at the terminal, we were greeted by the hotel director Akin who went to the ship and returned with coffee and pastries to make us feel welcome while we waited. The same ... Read More
The crew on the ship is outstanding. Having arrived much too early at the terminal, we were greeted by the hotel director Akin who went to the ship and returned with coffee and pastries to make us feel welcome while we waited. The same attention to detail continued throughout the cruise from the entire staff. Besides being attentive to the passengers, the crew seemed to get along very well with each other, which speaks well for the management. The cabin was larger than expected , very well furnished and refreshed at least twice per day. The bathroom was very well designed with adequate space for all our needs, plenty of drawer and counter space. We never felt that we needed more closet or drawer space. Dining was always an enjoyable experience with open seating, allowing us to meet plenty of new friends. Food was quite good as well, with enough options for any palate. The 1/2 portion option is a nice idea. The breakfast buffet was great with plenty of choices (love the lox). Besides the buffet, there was always a nice selection of pancakes, waffles, omelets,etc. Shore excursion were well chosen, but it was also nice to be able, if one chose, to remain on the ship and enjoy the very comfortable lounges, possibly to take in one of the lectures by the very knowledgeable and enjoyable Dr. Jim. Besides the staff on the ship, we need to thank those in the office ( Maxine is great ) for helping to make this such a memorable trip. Read Less
Sail Date October 2015
A great cruise for the more mature vacationers. Food and accommodations we very good and the service staff is top drawer. One of us needs a wheel chair ashore and it was provided along with personal and caring assistance. Great ... Read More
A great cruise for the more mature vacationers. Food and accommodations we very good and the service staff is top drawer. One of us needs a wheel chair ashore and it was provided along with personal and caring assistance. Great entertainment in a marvelous duo and the ports of call well worth the trip. Activities ashore in bussing format, but more shore time in this lovely area could be used. Overall a two thumbs up (really 4 since we were traveling with friends) for our second cruise with this line. Pearl Seas definitely fills a need and provides great service. Note: for those needing a day before stay in Quebec City, book Hotel 71, it's great! Read Less
Sail Date October 2015
Looking for a small ship cruise to the Saguenay fjord, I found Pearl Seas online! Luxury cruising in well-appointed cabins (more like hotel rooms!) and ample larger spaces for observation, dining, and just relaxing. When the seas were a ... Read More
Looking for a small ship cruise to the Saguenay fjord, I found Pearl Seas online! Luxury cruising in well-appointed cabins (more like hotel rooms!) and ample larger spaces for observation, dining, and just relaxing. When the seas were a bit turbulent, the captain chose to alter our course and even avoid one port, giving us a longer time in Gaspe. We were impressed with the stability of the ship even in choppy waters. The service was near to perfect, the food of good quality, and the shore excursions interesting. Books found in the library on board enhanced our knowledge of each port and served to whet our appetites for the excursions ashore. For those of us who love local color, the Saguenay community production "Fabuleuse" was both entertaining and historical. Employing local talent for entertainment on board (including a French Canadian Scotsman from Pictou, NS), and a knowledgeable geologist to set the scene for the natural beauty which we encountered made the whole experience most satisfying for us "life-long learners". Visiting the Anne of Green Gables National Park in Prince Edward Island was a highlight for this LE Montgomery fan of the 50s...well-chosen on a windy day! Meeting the volunteer greeters in East Port Maine was typical of the local interest in the cruising population, and so proud of their community that it was contagious! From the smooth and relaxed embarkation, we expected all to go smoothly (except maybe the wind and seas), but debarkation proved to be less so, probably because we were one of 3 couples who had arranged for a rental car, so we left amidst the confusion of the grocery delivery for the next cruise, and the setting up of the reception area in the cruise terminal for the next cruise patrons, but nary a cup of coffee or bottle of water for us! We were no longer their concern! The only thing that would have made this a perfect experience would be extending another day in each port! Read Less
Sail Date October 2015
My cruising experience: 8 cruises on 6 cruise lines. Pearl Mist is in her second year of service. For a young operation, I'm amazed at how well every aspect of the cruise functioned! We sailed with 192 passengers. I think all ... Read More
My cruising experience: 8 cruises on 6 cruise lines. Pearl Mist is in her second year of service. For a young operation, I'm amazed at how well every aspect of the cruise functioned! We sailed with 192 passengers. I think all staterooms were filled, but we were a bit under capacity due to a number of singles in staterooms. This small size influences everything so I mention it up front. One surprise was a roomy cabin and bathroom! What you don't have is multiple restaurants, casino, spa, etc. Dining room ambiance, food and service were all top-notch. There are also lounges where small eats and beverages are available. The itinerary was awesome and included places the big ships can't get into. Most excursions were included, but you don't sign up until you get to the ship. No problem. You get to the ship on your own, but transfers are available (and included) at disembarkation. Dining seating is open, and you get to recognize all of your fellow passengers. I mixed meeting new people and sitting with new friends. Read Less
Sail Date September 2015
Pearl Mist Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 5.0 4.1
Entertainment 4.0 3.3
Public Rooms 4.0 3.9
Fitness Recreation 1.0 2.5
Family 2.0 2.5
Shore Excursion 3.0 3.6
Enrichment 5.0 3.6
Service 5.0 4.6
Value For Money 4.0 3.3

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