3 Helpful Votes
Sail Date: December 2018
We chose this cruise because it focused on Cuba, not just a "sail by" with one stop, and we had been on this ship on the Great Lakes where it works in the summer. We liked the small boat, but be prepared for rock n roll on the ... Read More
We chose this cruise because it focused on Cuba, not just a "sail by" with one stop, and we had been on this ship on the Great Lakes where it works in the summer. We liked the small boat, but be prepared for rock n roll on the open ocean- even in good weather. I never get sea sick, but lots of passengers did. The average age of the passengers was well into their 80s, about ten years older than my wife & I yielding lots of medical issues. A 20 minute bus stop on tour turned into an hour for all the passengers to offload and get back on. The young tour directors were frustrated by the "old" people, and were not real familiar with the places we visited. (They should take a tour as a passenger first). We had very high expectations for the very high price. That said, the crew was fantastic, ship very clean, and the ports very interesting. The food was ordinary-- no flavors, salt, etc. I am sure it was fit for many passengers, but not me. I like flavorful food, and local dishes, not food brought from Florida. Use caution with the departure hotel stay. They switched the hotel after booking but forgot to tell me or give hotel pick up instructions so we did not have to spend 2 hours at the airport figuring this out on our own. Read Less
2 Helpful Votes
Sail Date: November 2018
My husband and I recently took this cruise to Cuba, we have both always wanted to go there. I can't say enough good things about it. This ship goes to places most Americans will never see, We enjoyed the daily talks on the ship ... Read More
My husband and I recently took this cruise to Cuba, we have both always wanted to go there. I can't say enough good things about it. This ship goes to places most Americans will never see, We enjoyed the daily talks on the ship providing information on various topics in regards to the ports we were visiting etc.. At each stop the tours that we went on were very good and educational, The food was very good on the ship and the staff was great. My husband and I were probably one of the youngest people on this trip which was fine with us. The cruise ship does not have a casino or swimming pool. All rooms are a decent size and all have balcony's. If you have ever thought about going to Cuba this is the cruise to take, Oh, and we felt very safe everywhere we went in Cuba, Believe it or not they have a very low crime rate Read Less
Sail Date: November 2018
We chose this cruise PRIMARILY for Havana. 2 days were promised. We already had plans to travel via Canada or mexico, but the lure of additional stops and 2 days in Havana were too much to resist. What a BIG mistake!!! The cruise line ... Read More
We chose this cruise PRIMARILY for Havana. 2 days were promised. We already had plans to travel via Canada or mexico, but the lure of additional stops and 2 days in Havana were too much to resist. What a BIG mistake!!! The cruise line reneged on the Havana stop and we got CHEATED out of a day in Havana , instead we spent an extra day at sea doing NOTHING!!! davidfhumo wrote a review from a different time and it seems to be the norm. DO NOT WASTE YOUR MONEY !!!! The food on board is palatable but far from luxurious. Never mind the pretend bartenders. They couldn't make a decent drink if their life depended on it. That may have something to do with tending bar was an added responsibility after a primary job on board such as housecleaning. (That really surprised me to see the bartender cleaning rooms). Entertainment consist of a 2 man no talent band with terribly laughable interpretations on popular music. The crew corporate staff was non helpful in offering any insight as to why we were cheated out of our contracted cruise. The "SERVICE" staff were VERY helpful and deserve to be in better company. To them my heart goes out to. One more thought, please be honest with yourself. If you have physical limitations, this is not the cruise for you. The excursions do not bode well for some. The boat has minimal facilities and a serious lack of amusement potential during sailing times. Cuba is GREAT! But DON"T waste your money with this cruise line. Read Less
Sail Date: October 2018
We have sailed on small and large ships and they both have something going for them. This cruise had about 150 passengers and was a great way to meet new people. On this size ship you see the same people all the time and it is easy to ... Read More
We have sailed on small and large ships and they both have something going for them. This cruise had about 150 passengers and was a great way to meet new people. On this size ship you see the same people all the time and it is easy to get to know each other. The lectures are very topical and even the entertainment although limited came down and joined us for our meals. On a large ship you may not see someone more than once with dinner shifts and sheer volume of people. On the other hand a larger ship has more entertainment and certainly more glam in the entertainment stage productions. It is all about what you want on the cruise. This trip to the coast of Main was certainly more enjoyable with new met friends and an excellent smaller ship and crew. The food was excellent and the daily menus offered a good variety of selections. Read Less
12 Helpful Votes
Sail Date: October 2018
We chose this cruise to be with our aging parents. The good news: nobody died. The bad news: we had to live through a week of noisy nights, cheap over cooked or processed food, missed excursions, and cheap accommodations. We arrived at ... Read More
We chose this cruise to be with our aging parents. The good news: nobody died. The bad news: we had to live through a week of noisy nights, cheap over cooked or processed food, missed excursions, and cheap accommodations. We arrived at ports only to be told we could not disembark because of weather. Our itinerary changed with no notice as the staff made poor decisions about excursions. It was obvious from the forecast, for example, that we would not be able to take a tender off the ship to nearby Campobello Island, but we left the safe docking at delightful Eastport, Maine anyway and spent the day anchored two hundred yards away from shore. This happened again two days later when the decision was made to change course to avoid heavy winds while knowing we couldn’t get into the next port. We backtracked to St John’s the next day on a Sunday when there was nothing to do. The food would make Denny’s look like five stars No exercise facility, unless you want to risk falling overboard in a gale Spent an hour waiting in freezing temps for a tender with no explanation as to why none was coming as we were 7 minutes from the ship. The lounges were cramped and did not afford views creating a very claustrophobic environment especially since we spent so much time on board. The entertainers were lovey people; however, their style was not our style but they seemed to be appreciated by many of the guests. If they were only a few of several choices for entertainment, they would have been fine (for others). Since this was a very expensive cruise, per capita per day, we expected the same quality service and amenities that we have enjoyed on other luxury cruise lines. We were sorely disappointed from the moment of check in to our disembarkation. If the cost of this cruise had been significantly lower, our expectations would not have been so high. I have no desire or intention of taking another Pearl of the Seas or American Cruise line cruise again. Read Less
3 Helpful Votes
Sail Date: October 2018
For anyone relying on a wheelchair, beware. There were steps to navigate during initial boarding; the day trips were unavailable to us because 5 of the stops we anchored in the harbor and the small boat used to get us to the mainland had ... Read More
For anyone relying on a wheelchair, beware. There were steps to navigate during initial boarding; the day trips were unavailable to us because 5 of the stops we anchored in the harbor and the small boat used to get us to the mainland had steps; and if we were able to get to land, the tour busses were not wheelchair accessible. There were layers of problems getting off and on the boat so even if we had successfully navigated one hurdle, another one existed. For instance, if we had been able to get onto tgevtender boat, on shore the ramp used to get up to the pier had slats across it which the wheelchair couldn’t bump over. The “handicapped” room we were given was a slightly modified able bodied room. The bathroom was the biggest problem. I have tried calling, emailing, post mailing Pearl Seas and they will not return my call. Horrendous trip. Even worse customer service. Caveat emptor. Find another cruise line. Read Less
3 Helpful Votes
Sail Date: October 2018
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane ... Read More
My husband and I chose this cruise as we had previously toured the area in the late 1990's via two road trips and decided that we'd enjoy viewing it again from the water with fall foliage in its prime. Unfortunately Hurricane Michael decided to disappoint us with rough seas and rain through out our cruise, causing us to miss 3 of the 9 ports (Baie-Comeau, Halifax, & Bar Harbor) on our scheduled itinerary. Although this change was disappointing, we did come away with a healthy respect of the hardships and challenges that early mariners faced back in the day. The Pearl Mist proved herself to be sea worthy and it's crew proved up to the challenges that Mother Nature threw at them. Excursions were reworked and the kitchen staff likely faced meal planning challenges in order to accommodate the ever changing itineraries. Passengers interacted in the Atlantic & Pacific Lounges as well as hanging out in the well stocked library. Wi-fi connections, however, left much to be desired as internet connections were spotty at best. Read Less
1 Helpful Vote
Sail Date: October 2018
I prefer to cruise rivers in the USA. This cruise was the St. Lawrence Seaway in Canada, and the eastern coast of the US. The cruise was outstanding! The ports of call were very unique, beautiful, and very accommodating. Cruising on ... Read More
I prefer to cruise rivers in the USA. This cruise was the St. Lawrence Seaway in Canada, and the eastern coast of the US. The cruise was outstanding! The ports of call were very unique, beautiful, and very accommodating. Cruising on a smaller ship is so preferable to larger ships. First of all, smaller ports are accessible and beautiful. The towns are not overwhelmed by the number of people, and all activities are very organized and geared to the cruise. It's so much fun to be able to know all the people on the cruise, and how we take care of each other! The food was outstanding! Many of the meals were from the region. I am a vegetarian, and meals beautifully accommodated this. The vegetarian meals were delicious!!! The staff was excellent! From the captain, cruise director, stewards, and wait staff - all were extremely accommodating and helpful. They each went out of their way to make sure that each person's experience on the Pearl Mist was outstanding, and they succeeded!!! Read Less
8 Helpful Votes
Sail Date: October 2018
We chose it because we had never been on an expensive luxury cruise before and wanted to treat ourselves. We liked that we could relax and be served at each meal and not have to deal with buffet lines. I was picturing outstanding gourmet ... Read More
We chose it because we had never been on an expensive luxury cruise before and wanted to treat ourselves. We liked that we could relax and be served at each meal and not have to deal with buffet lines. I was picturing outstanding gourmet meals in a lovely dining room with creative menus and desserts. Instead what we got at each meal was diner food. For instance when offered a seafood salad with shrimp/scallops etc...the shrimp was the size of your finger nail and the scallops were half of that size. Shrimp almost always had the same rub all over it. Here we were outside of the Quebec City at sailing time, a city with great French bread and every meal the breads were hard rolls and tasteless. They need to change their bread vendor asap! Now most of the folks on this cruise were in their 70's and above and many felt the food was good or they were being polite as we were, but believe me when I say it was not. Most of the meals were not bad but it was at best average. We found it odd that they asked you if you wanted half portions. If you asked for a half portion of salad or pasta it was about 1/2 to 3/4 cup. The chef did have some skills but the first day our chicken lunch was hard and my husband's hamburger was dry and tough. On the first night we ordered mushroom soup and it was virtually tasteless, I mean hardly any salt. I tried 3 more soups before giving up on the soups, roasted red pepper (no flavor), ham and pea soup (watered down to the point of being PALE green little taste and no ham) and French onion (3 tiny strips of onion in it and tasted like it came from a very salty can). All of the cake deserts were not as good as a Safeway store bought and were often dry. The only desert that was outstanding was peach cobbler and it was only offered once. Almost every dessert was served with the same creme anglais and a dollop of whipped cream. The breakfasts were great however and the servers were excellent. No tablecloths at breakfast or lunch, only dinner. We missed 3 ports due to weather but that is not the cruise line's fault. Still they said we could not go to Halifax due to a storm yet we sailed right by it to the next city. They may have lost their port. Forget about going to Isle de Madeline because the last two cruises didn't get to dock there and neither did we. The rooms were large but sparse and simple like a Motel 6, bare bones. Entertainment was the same every night but one, two guys playing their guitars and singing, 60's night, 70's night, Elvis night, you get it. Really hokey. Adriana the cruise director was a doll. We enjoyed our tour of the bridge and think the Captain and his crew were very capable. The lectures were very interesting. There was no fitness center or spa to get a massage. The only two treadmills were outside on a side deck and it was too cold to use them. They need to replace the carpet and furniture, pictures etc to update this cruise ship. I felt like a kid at a bad summer camp and just wanted to go home. I guess if we had not paid so much for the cruise and it were half the cost I would not be so upset about it but this cruise was not at all a good value for the money they charged. Read Less
14 Helpful Votes
Sail Date: October 2018
My wife and I had always wanted to go to New England and see the fall colors. This cruise was suggested to us by some friends with whom we have traveled many times over the years. When we looked the trip up on line we discovered that the ... Read More
My wife and I had always wanted to go to New England and see the fall colors. This cruise was suggested to us by some friends with whom we have traveled many times over the years. When we looked the trip up on line we discovered that the price was very high, and so just assumed that this must be a luxury cruise, which appealed to us. Our mistake. Next time we will certainly do more research and not be fooled by the price. We had to travel from the US to Quebec City in order to start the cruise, so with airfare and hotel stay prior to the cruise the total cost would work out to about $2,000 per night of cruise. But, as I said, we were in the mood for a luxury cruise. The trip started out on the wrong foot. We had booked 5 hours of layover in Toronto because we wanted to make sure there was no chance of missing the connection plane from Toronto to Quebec City. As it turned out, that was barely enough. The flight arrived in Toronto a little over an hour late, and it took us all of three hours to clear customs. The airport was a circus! There were literally thousands of people there. The lines were long and slow, and we had to que up four different times. The airport was obviously understaffed for this amount of traffic. When we got to our gate, we found that that the connecting flight was running 30 minutes late. Once we boarded, we sat on the ground for another 30 minutes waiting for connecting passengers from the Caribbean. I can’t remember the last time a plane full of people sat on the ground for an extended period of time waiting for a few connecting passengers. The flight was completely full. We arrived in Quebec City at 1:30 AM only to find that several of our bags did not connect. The lady at the Westjet counter apologized and promised our bags would be in on the next flight. We noticed that about a half dozen bags were not claimed from our flight, so had obviously misconnected from the previous flight. Not great service. We took a taxi to Quebec City and were dropped off at the Hilton. When we went inside, we were informed that they had no hotel rooms for us. Now, these rooms had been paid for in cash through Travelocity six months previously, so needless to say, we were a bit upset. The lady at the desk said that she was very sorry indeed, and did get us a room in a nearby hotel. The following day when we returned, the lady at the desk suggested that next time I should book using my Hilton Honors to prevent such an incident. No explanation other than it somehow seemed to be my fault for not booking through Hilton. They were also nice enough to refund the room costs for the previous night. Quebec City was very fun. A colorful vibrant place with lots of interesting history and historic buildings. However, the waterfront area was teeming with tourists. There were four cruise ships in the harbor and four conventions. Every hotel room in town was booked as were most good restaurants. We had fun shopping and dining before the cruise, and our missing suitcases showed up the next day. In retrospect, we should have spent the next week in Quebec City and surrounding area and forgot about the cruise. We were picked up by Pearl Cruise lines on time on Saturday morning, and the trip to the boat by bus and check in to the boat went smoothly. Our first hint that this was going to a different type of cruise than those we had previously been on was at our first meal on the boat where we discovered that the vast majority of the passengers were in their mid-seventies and above. Walkers, wheelchairs and canes abounded. The couple that joined us at our table were over 90. As I said previously, I have been on many cruises in the past and this is the first where I have seen this type of demographic. The staterooms were clean and spacious, if somewhat dated both in construction and decor. The king size bed was formed of two mattresses pushed together. The bed was comfortable enough if not a bit on the firm side to my taste. Although the room was equipped with a thermostat, it seemed to be pretty much for show, as temperature settings in the room varied widely. We were in rooms 337 and 339 on the Pearl Mist. I would not suggest these staterooms to anyone who is not a VERY sound sleeper. When the boat prepared to either dock or for tender launch it sounded like the entire crew was taking tap dancing lessons right over your head. This usually started about 5:00 AM. Overall, the food was marginal. Sort of like what you would expect at an Applebee’s if you held all the spices and cut the serving sizes in half (except for the French onion soup, that even Applebee’s would be embarrassed to serve). For breakfast they provided a simple fruit and pastry bar and had a menu you could order from. Stay away from ordering mushrooms on anything. I tried that once and could see they came from a freshly opened can. Every morning at breakfast we were asked to fill in a “wish card” for our choices for the lunch and dinner meals. I suspect that the chef must have spent a few days in a hospital and got the idea there. Each meal had a starter of a soup or salad, a main course with choice of fish, meat or a vegetarian, and a desert of a pastry, custard or ice cream. The deserts were for the most part made in industrial size trays and cut into little rectangles for serving (about half the size of a playing card), reminiscent of what you used to get at your high school lunch cafeteria. You could order a beer at lunch if you wanted, and wine was served at dinner – a bottle each of red and white was on the table when you sat down. The white wine was a 2017 Sauvignon Blanc of no particular pedigree and the red either a 2017 Merlot or a 2017 Pinot Noir on alternating nights. The Pinot would curl your eyebrows, so after the first try at that I stuck to the Merlot, which was almost drinkable, or the Sauvignon Blanc which I drank if it was a Pinot night. By the fourth night I was drinking about a bottle of each every night to try to numb the experience. If you wanted some real wine, they had a limited wine list, but those wines were extra. You could also order a mixed drink at dinner if you requested it, but it was not volunteered by the waiter. For entertainment they hired a local music teacher and his sidekick. They were the guys you remember from your high school prom, only missing half the musicians (the good ones), and no longer able to hit the high notes - same clothes and hair though. They usually held the rapt attention of the old folks for at least 15 minutes after dinner, then people started leaving like rats leaving a sinking ship. They also had a story teller who showed us some neat pictures of a trip he took on his honeymoon to go fishing with some guys he met at a bed and breakfast. I was going to say that the shore excursions were not memorable, but I’m gonna have to be honest here – they were forgettable. The MO seemed to be to take the passengers to an area where all the stores were either closed for the season or closed due to the time of day and drop them off and let them wheel, wobble and wander about until a designated time when they would be picked up. There were also a couple of narrated tours. I forget what they were about. Most of the time was spent on the boat laying on our bed in the stateroom reading or sleeping because the cruise line skipped half the ports we were scheduled into and there was nothing else to do. If you are in your late seventies or above and looking for a place to catch up on your sleep while spending $20,000 on marginal food and poor entertainment, I highly suggest taking this cruise. Read Less
Pearl Mist Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 1.0 0.0
Family 2.0 0.0
Shore Excursion 3.0 0.0
Enrichment 5.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0

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