Sail Date: October 2014
We have not cruised in years and decided that a smaller ship was to our liking, selecting Pearl Seas Cruise Lines as our carrier. From the moment of embarkation we knew that the next 11 days would not be disappointing. The ship was clean ... Read More
We have not cruised in years and decided that a smaller ship was to our liking, selecting Pearl Seas Cruise Lines as our carrier. From the moment of embarkation we knew that the next 11 days would not be disappointing. The ship was clean throughout with staterooms attended to at least twice daily. The food beverages, cocktail hours were all excellent. Dining service (as well as room service) was provided by an outstanding all Philippino staff, who effortlessly attended to our requests and special needs. The on board daily lecture/briefings were interesting and informational. Evening music entertaining and sedate. I especially liked the Library and quiet rooms where one could read and enjoy the cruising. It would be nice if wifi time was unlimited rather that one hour per day per device. The weather was as expected for late October in the North Atlantic which allows me to comment on the exceptional ability of the Captain and his crew. Yes, we got our money's worth. In summary, my wife, who wasn't too keen on taking this cruise, said to me on about the 10th day, "I would like to do another of these cruises to different destinations." If this doesn't "spell out" how much we enjoyed this cruise I'm at a loss to say more. Read Less
Sail Date: October 2014
There were several aspects that made this cruise less than advertised. The brochures for Pearl Mist advertised 'Free Internet Throughout Ship'. However there were stipulations and restrictions that rendered this claim bogus. ... Read More
There were several aspects that made this cruise less than advertised. The brochures for Pearl Mist advertised 'Free Internet Throughout Ship'. However there were stipulations and restrictions that rendered this claim bogus. First, only one hour free internet was offered and that one hour had the stipulation that each days' use began 24 hours after each days use ended. So that if you checked email between, say 8 AM and 9 AM one day you couldn't use your one hour until the next day after 9 AM and the following day after 10 AM, etc. Second, it was extremely difficult to obtain internet service. After finally gaining access to the ship's internet webpage it was almost a random event to get connected. It was as if there was only so many connections available and you were fortunate to get your connection. Third, when you finally did get a connection and tried to get your one free hour only to discover that it wasn't available you had to go through the whole procedure again to get the webpage that offered internet access. Fourth, if you did buy the four hour option it was only offered in consecutive hours; in other words, you couldn't use two hours in the morning and two hours in the evening. This was especially unusable if you signed on in the morning and took an onshore tour. Another problem we found was that water leaked into our cabin and created a wet carpet by the sliding door. After our third report of this issue a fan was brought in and this helped remove the dampness. I should point out that the door rattled and we addressed this issue by stuffing hand towels in the opening between the sliding doors. For some reason we left Halifax at 7 PM and it didn't seem to make any sense as the next port was Lunenburg, less than half a night's cruising distance. This made dinner in Halifax a difficult option. We enjoyed the daily lectures by Sam Ladley but suggest that you also broadcast these through the room TV. Also posting position of the ship en route on TV would have been nice. It was disappointing that several of our port stops were affected by the inclement weather but suggest that in the future you offer some type of compensation to the passengers, perhaps in the form of free internet. Some things we did appreciate was the open bar and food service. The daily happy hour with appetizers was a good feature. Read Less
1 Helpful Vote
Sail Date: October 2014
The Pearl Mist is a lovely ship that accommodates 200 people, with large staterooms and full-size bathrooms with a nice shower, and very comfortable beds and bedding. Plenty of storage and closet space. We were very happy with our room. It ... Read More
The Pearl Mist is a lovely ship that accommodates 200 people, with large staterooms and full-size bathrooms with a nice shower, and very comfortable beds and bedding. Plenty of storage and closet space. We were very happy with our room. It was quiet at night. We were in Room 508 where the elevator was part of the room, but we never heard it and it was convenient for us. This trip caters to an older crowd, and that suited us fine, as it was quiet and relaxing. The elevator was very nice. The two large lounges were very comfortable with nice chairs and lots of couches. The library was excellent with lots of interesting books; National Geographic, etc. There are 3 computers onboard for internet use. The food for all 3 meals was excellent, with a wide variety. Instead of a buffet like larger ships, we sat down at a table for 8 people and ordered our meals. Our waiter, Michael, was extraordinary and catered to our every need. For this reason, we stayed in his area the entire trip. Wine was served with dinner. There were warm cookies at 10 a.m. and tea time at 3 p.m. Snacks, drinks, and an espresso machine were available all day. Cocktail hour served delicious food and had an open bar. We never went hungry! The entire staff is very friendly and helpful, and very organized. The shore excursions were mostly bus tours of the cities with stops along the way, and some free time. We wished we had more free time, but we had a schedule to stay on. We missed 3 ports due to rough seas, which was a disappointment but that can't be helped. Due to the late season, a lot of shops in port were closed. Our onboard historian, Sam, was excellent; very knowledgeable and personable and was always available to talk to everyone outside the lectures. We really enjoyed him. Overall, this was a wonderful trip and we would highly recommend it. Something to note is that on a smaller ship, there is a lot of rocking, so be sure to bring Dramamine if you are prone to sea sickness.   Read Less
2 Helpful Votes
Sail Date: October 2014
We have been on large ships and four previous cruises with American Cruise Lines, a sister line to Pearl Seas. The new Pearl Mist is similar to, but larger, than the ACL ships. Although there were some negatives on this trip to the ... Read More
We have been on large ships and four previous cruises with American Cruise Lines, a sister line to Pearl Seas. The new Pearl Mist is similar to, but larger, than the ACL ships. Although there were some negatives on this trip to the Canadian Maritimes, the positives far out-weighted the negatives. The wait staff on the Pearl Mist was probably the best that I have encountered on any cruise! Likewise for the housekeeping staff. All were very professional. I have cruised before with cruise director, Chris Corbett. He has always taken care of any personal requests that I have had. Marci, the young cruise director, has a great personality and was liked by everyone. All other staff, the representative from corporate, hotel manager, dining room manager, etc., were very congenial. The staterooms were very spacious and provided in-room coffee makers and good internet access, one hour per day free and after that a slight charge. Meals were better than on most other ships. The servings were not too large, but certainly adequate. Three choices were provided for lunch and dinner. Breakfast was made to order. Entertainment was also very good. Through no fault of the ship we missed three ports. The train ride in Caspe' was cancelled due to a problem with the train. Although Sam Ladley was very interesting and completely knowledgeable of the areas covered on the cruise it would have been interesting to have had local talent come on board to discuss local interests. One of my favorite parts of this and other the other ACL cruises is the people one meets on these boats. The ships are small enough, this one was 200 or so passengers, one has an opportunity to mingle during the complementary cocktail hour or during open seating in the dining room. In 2015 we are back on an ACL fall cruise on the Hudson River. I do not rule out a 2016 trip back on the Pearl Mist. Read Less
1 Helpful Vote
Sail Date: October 2014
Definitely not a "luxury" cruise. Room 227 was extremely noisy and nothing was done to alleviate the problem. Food was average for a ruby Tuesday's type of chain restaurant. The BBQ oysters resembled hockey pucks, the oyster ... Read More
Definitely not a "luxury" cruise. Room 227 was extremely noisy and nothing was done to alleviate the problem. Food was average for a ruby Tuesday's type of chain restaurant. The BBQ oysters resembled hockey pucks, the oyster Rockefeller was present without "oyster". In general seafood was best eaten on shore not on board. Tours were poorly thought out and insufficient time was allocated for museum touring. On one tour the first bus left on time, the second 40 minutes late and the third 50 minutes late yet they all ended at the original stated end time. WX related issues were not compensated for. No adequate onboard activities were offered to compensate for the three missed ports of call. It's hard to play checkers when there's a board but no checkers, or cribbage when there's a board but no cards. Extending open bar hours or asking onboard veterans to sit around and tell "war stories" and drink beer is not an appropriate substitute for ports of call and tours. On a positive note, the Captain was one of the most skilled ship handlers I've ever had the pleasure to sail with. He minimized the weather related rough seas discomfort more than I imagined possible. Read Less
Sail Date: October 2014
The Pearl Mist wasn't built for a smooth sailing with Hurricane Anna causing elimination of a couple of advertised stops along the St. Lawrence Bay. Then a Nor-easter made the Bay of Fundy crossing one we won't forget listening ... Read More
The Pearl Mist wasn't built for a smooth sailing with Hurricane Anna causing elimination of a couple of advertised stops along the St. Lawrence Bay. Then a Nor-easter made the Bay of Fundy crossing one we won't forget listening to the 15-20 foot waves crashing into the ship. The Captain and crew did the best they could navigating across St. Lawrence Bay but had no choice but to go directly across the Bay of Fundy. Would not recommend this cruise to passengers needing a lot of disability/handicapped assistance. If you go late in the season be sure to take a number of layers of clothing. And we would suggest you add up the time advertised to be on shore vs. the time on the ship. We felt it was an over priced cruise, regardless of the bad weather/seas we experienced on the cruise. Read Less
3 Helpful Votes
Sail Date: October 2014
The Pearl Mist is an accident waiting to happen. The average age passenger is somewhere north of 75 and many of them use walkers, canes and wheelchairs. The current lifeboat procedure calls for passengers to "muster" in the ... Read More
The Pearl Mist is an accident waiting to happen. The average age passenger is somewhere north of 75 and many of them use walkers, canes and wheelchairs. The current lifeboat procedure calls for passengers to "muster" in the dining room on the first deck then proceed to the fourth deck to actually board their lifeboats. If you make the general assumption that a real "abandon ship" drill would include, listing, smoke or loss of electricity, I would guess that 80% of the passengers would not make it to the lifeboats. Most shockingly, the Captain of the Pearl Mist admitted that the current lifeboat procedure did not take into account the advanced age of most passengers and that he had notified the corporate office TWICE and they refused to make any changes. That's the tip of the iceberg...The food is simply average in both quality and presentation and does not resemble the photographs in the brochure which I am sure were prepared somewhere beside the Pearl Mist. Most items came directly from a can or freezer, the butter is served in portion packs and the napkins are paper. The dining room decor is early 1950's and apparently the same as other ACL ships. If this cruise did not cost the same as Oceania, I could accept lesser quality, but not for the same price! The public rooms are a disgrace. They are not large enough to handle the 200 passengers so at cocktail hour when everyone visits the two public rooms the crew has to line up chairs in long straight rows, sometimes facing each other to accommodate everyone. . Couches and easy chairs are arranged in squares, so accessibility is difficult. Additionally, all the windows were dirty and never cleaned during the cruise. The appetizers served at cocktail hour looked as if they had been massed produced at your local Kroger store and simply unwrapped on board. Our itinerary was changed twice eliminating two ports , which according to the Captain were ordered by the corporate office, and weather (which we were told) was not a factor. Tours were added and deleted at the last moment and shore excursions were shortened. The entire crew was contracted, and aside from the dining room servers who were delightful, no one seemed to take a vested interest in the passengers satisfaction. It will be a marketing miracle if thisship is still afloat next year. If it is it only means that there are enough one time cruisers who will pay top dollar for third rate service. On the bright side(which is difficult to do after spending $10,000) I would say that the cabins were large and clean, the lecturer was excellent and the itinerary was interesting. Read Less
5 Helpful Votes
Sail Date: September 2014
It is just about a year ago that our nightmare began. Unlike our 10 very enjoyable trips with American Cruise Lines this started off by us having a very difficult time finding the ship. It was hidden by buildings and there was not one ... Read More
It is just about a year ago that our nightmare began. Unlike our 10 very enjoyable trips with American Cruise Lines this started off by us having a very difficult time finding the ship. It was hidden by buildings and there was not one person from the cruise line to greet us or to indicate were the ship was. We had to pay a Canadian dock worker to take our luggage into a building after we finally figured out were to go Our room was large and nice ( it should have been for a $22,000.00 trip ). The Filipino crew was excellent. The few American crew members left something to be desired. The food was mediocre and nothing we requested well ahead of time for our lactose intolerance was on board even though we were told it would be. The main lounge was small and uncomfortable for the number of passengers. The lounge on our floor was often unavailable to those that were not members of an "elite" group that happened to be on the same trip. We made some very nice onshore excursions. The internet experience was horrible. We got one free hour per day and had to wait twentyfive hours before we could use it again. Often this fell during sleep time. Unlike the newer ACL ships, there were no laundry machines for our use and you could pay to have your laundry done. This ship is not built to handle the waters when the St. Lawrence River meets up with the North Atlantic Ocean. We had nine days of rocking and rolling. Some days so severe that neither pills nor wrist bands helped. I've had many doctor visits and an emergency room visit as a result of the vertigo I developed from this trip. I suffered for seven months as a result. Our trip to shore at Bar Harbour was another nightmare. We were so far out we couldn't even see the port from our little ship. We were put on an open launch in very rough waters to go ashore. It took a dangerous thirty minutes to get to shore. The harbor master would not allow us to go back on that launch. We had to wait two hours for a lobster boat to take us back. Our last night on board to Portland Maine was even worse than the previous nights with the rough waters. My last dinner tasted a lot worse coming up than it did going down. Too bad they didn't learn from their sister line (American Cruise Lines). If you have travelled with ACL be prepared for a complete disaster with Pearl Seas. Read Less
1 Helpful Vote
Sail Date: September 2014
On the whole, our cruise from Montreal to Portland, Maine in September and early October, 2014 was everything that could be expected. The ship's size, including passenger capacity, was just right for a river cruise. Other than one ... Read More
On the whole, our cruise from Montreal to Portland, Maine in September and early October, 2014 was everything that could be expected. The ship's size, including passenger capacity, was just right for a river cruise. Other than one night in the Gulf of St. Lawrence, the ship handled the turbulence of the water with ease. The cabin was more spacious than some that we have experienced, the food was served in smaller quantities but was, for the most part, quite good. The chef does need to work on the quality of the soups and remember that the gravy goes over the biscuits and not the other way around! The daily happy hours had plentiful appetizers and ample wine. The crew of the ship was good ... the dining staff gave us considerable personal attention and remembered our particular tastes and preferences. The cabin steward was a bit hard to find at times but kept the cabin clean; the complimentary laundry service was a big plus. As a smaller ship, the activities on board ship were limited. The ambience of the lounge with spectacular views of the shoreline made for good reading times, though. Embarkation was a bit ragged but that was due to the fog-induced late arrival of the Pearl Mist into Montreal. Disembarkation was very well managed, much more so than on some of our other cruise experiences. The shore excursions were good for the most part. We particularly enjoyed Quebec City which even in the fog and drizzle is spectacular in his sights. Charlottetown and Prince Edward Island were a real plus as we visited the home of Anne of Green Gables. The train and boat trip on the Gaspee and to Perce were most memorable. The Madeleine Islands were a special treat with the quaint houses, the tour of the sand museum and shop and all. Eastport is a delightful and quaint New England village and our point of entry back to the U.S. Bar Harbor and the excursion to Acadia National Park was a terrific end to the trip. Portland, Maine is a well-kept secret as a port of disembarkation and has much to offer for those who extend their cruise a day or two. There were some stops along the river that ought to be reconsidered because they had little to offer ... Saguenay was saved by a marvelous theatrical production; the fall color heading downriver and up the fjord was spectacular but our timing was such that we missed the whales at the mouth of the Saguenay River. Sept. Iles had little to offer. Baie Comeau was a cute community but alas we were there on a Sunday morning when most venues were closed. The tender arrangements for Bar Harbor (weather prevented us from going to Lunenburg) need to be re-thought. The pricing for the cruise was reasonable and the all inclusive nature of the ticket was a real positive. At the very personal level, we appreciated the many ways in which the ship's crew assisted the mobility of my wife through a loaned wheelchair which could readily be put on the bus for excursions or made available for private "walks" in the smaller communities. Were we to engage in another river cruise, the Pearl Mist would certainly get our consideration. Read Less
2 Helpful Votes
Sail Date: August 2014
From the time we boarded, good baggage handling, until the time we disembarked, we loved this trip!! We knew that we were going to be late because of the airline changing our reservations, so the Hotel Manager told us that we had our ... Read More
From the time we boarded, good baggage handling, until the time we disembarked, we loved this trip!! We knew that we were going to be late because of the airline changing our reservations, so the Hotel Manager told us that we had our lunch in our room!! How wonderful, because we were really hungry. The chicken salad sandwiches were delicious, with fruit, and a home made cookie for each of us.! The ten days we were aboard, we had good weather, with no rain. The stewards, servers in the dining room, and all other personnel, were great! Marcie, the Cruise Director, was able to arrange a private tour for us when we arrived at Niagara Falls. It was our 55th anniversary, and this made us feel very special. The Captain was very personable and capable of giving us a "smooth" ride on the Lakes. We were able to get bridge tables set up for us to play each day after the tours. We had easy access off and onto the ship when in port. The food choices in the dining room were good, and the food well prepared. The lectures given each day were the BEST we have heard aboard any ship! One thing that impressed us was the "fire drill." It was taken seriously by all of the crew and passengers. Fresh cookies were available each day in the lounges, along with fruit, coffee, hot chocolate, etc. We are definitely taking a cruise on the Pearl Mist next year. Read Less
Sail Date: July 2014
Be careful on booking this ship. The service was excellent and the room was so noisy we could not sleep for nine nights. The room also flooded and it had to be dried for two days. First the excellent ● Everything from the ... Read More
Be careful on booking this ship. The service was excellent and the room was so noisy we could not sleep for nine nights. The room also flooded and it had to be dried for two days. First the excellent ● Everything from the exceptional food well-served (we chose to eat with Alvin for every meal because of his outstanding skill and demeanor) to the care and concern of the manager was top-drawer. (My wife is a trained chef and I know what it is like to be spoiled.) ● The shore excursions were very good and very well managed, It is not easy to find good attractions on many of the small ports of call, but your staff did. The buses were good with excellent leg room as were the guides. Your staff were omnipresent to make sure all shore excursions went well. ● The bar was well stocked with premium brands and they were well served with positive attitude. The snacks were interesting and good. ● All personnel had positive attitudes, including the cleaning ladies and maintenance staff, and all spoke very good English. Now to the “other cruise.” When we boarded, the room was fine and I was hopeful since earlier communications from reservations was that room 232 was supposed to be very good. It was until night one when the constant loud drum of the engines and the very high pitched EEE--WAA of the steering mechanism alerted us quickly that this was not a good room for sleep. After a first sleepless night, we were given ear plugs (being told that the ship was full and there was no place to which to move us) and that was our first clue that this was not a new issue with the Pearl Seas). The sleeplessness aided only be naps while the ship was stationary, continued for all but one night of the otherwise excellent cruise: the last night in Toronto was beautiful because the ship was in port. To make things a bit worse (when we thought we had experienced all of the negatives), on Sunday of the cruise we awoke at 5:50 AM to a flooded room. Even the drawers in the bathroom were filled with water that also extended to the entire front of cabin 232 from front door to balcony. It took two days of attentive maintenance to dry the room for proper use. The Cruise company offered a 25% discount and an upgrade for a future voyage if we chose to. Since the on-cruise discount was offered at 15% then all of the nights of sleeplessness and flooding was worth a net 10%. We rejected the offer. It should be noted that the cruise company had sued the builder for many defects including noise. So book at the front of the ship and don't expect any real responsiveness if you have significant problems.   Read Less
1 Helpful Vote
Sail Date: July 2014
New ship with large cabins. Lots of food: Special menus for each day's breakfast, lunch and dinner. Also, warm cookies mid-morning, tea in the afternoon and happy hour before dinner with a variety of tasty food each evening. If you ... Read More
New ship with large cabins. Lots of food: Special menus for each day's breakfast, lunch and dinner. Also, warm cookies mid-morning, tea in the afternoon and happy hour before dinner with a variety of tasty food each evening. If you wanted, there was wine and beer at lunch and/or dinner and a full bar during happy hour which was all included. The service everywhere on the ship was tremendous from the cabin steward, the dining waiters, the tour directors, the administrative staff and the cruise director. Also the lecturer, Rae, was very informative about the ports of call and she gave lectures each day before our arrival at the next port. Getting on and off the ship was effortless with plenty of help. Bus transportation at the end was provided to the airports and/or hotels. The ports were very interesting and the tours very well planned with comfortable buses, nice drivers and knowledgeable tour guides. This was our first experience on a River Cruise as we previously have done many ocean cruises. We found this cruise to be very good and have booked another cruise with a different itinerary on this same ship. Read Less
Sail Date: July 2014
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great ... Read More
This cruise was a dream come true, a cruise that combined both the St. Lawrence Seaway and the Great Lakes, in a brand new, state-of-the-art ship, a beautiful ship, the Pearl Mist, which holds a capacity of 200 passengers. We had great stops in Canada, beginning with Quebec City and then down to Montreal, Toronto, the Canadian side of Niagara Falls and then crossing into the Great Lakes, continuing with the beautiful port of Windsor, Little Current, Sault Ste Marie, then the American Mackinac Island, Holland Michigan and the finale, Chicago! We couldn't have asked for a better itinerary. Onboard, the staff was excellent, very attentive and friendly; the tour director, always available and "everyone's friend." We had an especially knowledgeable and likeable educator who lectured with wit and humor and yet so knowledgeable. She was a real joy and a highlight of the trip. Of course, food was plentiful and well prepared, with plenty to drink as well. Our staterooms were immense; didn't even seem like we were on a ship. Stateroom service was prompt and attentive. The ship was gorgeous and stood out in all the ports we stopped at. Shore excursions were available at all ports and we had excellent, new buses (generally two so that no one was crowded). We were never rushed and had knowledgeable local guides at all stops, prompt and friendly. And I was pleasantly surprised, upon disembarkation, the ship provided free transportation to the various Chicago airports and to our individual terminals. In summary, this was my fourth cruise on small-ship river/lake cruises and it was the most memorable, due to the beautiful ship, the friendly staff and the excellent itinerary. Read Less
Sail Date: July 2014
This cruise gave us experiences in a new area with a special French flavor and culture! Although we prefer smaller passenger ships, we found the accommodations were very comfortable and the number of 200 passengers was not overwhelming. ... Read More
This cruise gave us experiences in a new area with a special French flavor and culture! Although we prefer smaller passenger ships, we found the accommodations were very comfortable and the number of 200 passengers was not overwhelming. The atmosphere was warm and friendly. The lounges and libraries are most comfortable, convenient and well decorated. It was also possible to find a quiet corner when needed. One could also enjoy the daily gatherings, briefings, and special lectures and entertainment. One great comfort is the medical assistance offered. We had occasion to need help and the Medical Attendant was most efficient and knowledgeable which took care of the problem and gave us assurance. Shore excursions were interesting and colorful. The Ambassadortours in Nova Scotia were excellent, with the guides in Scottish outfits as they shared stories and places of interest. The most amazing experience was the stage production of La Fabuleuse in Saguenay Fjord, Quebec. It is a most-see event portraying the history of the town through the ages--complete with live animals and actual cars on the stage! Walking along the beach at Ile de la Madeleine took us back to shores of France. The crew members were all quick, efficient and friendly, even greeting us by name. Arrangements for special taxi service, scheduling, and shore tours were efficiently handled. We were pleased with the varied menus offered, especially appreciative of the vegetarian and sugar-free options. We truly enjoyed the cruise!   Read Less
Sail Date: July 2014
Being aboard the new Pearl Mist gave us a wonderful exposure to this reagon. Small ship crusing at its best. The crew was the best we have experienced in our 10 cruises. This small ship takes you to the local places the big mega ships will ... Read More
Being aboard the new Pearl Mist gave us a wonderful exposure to this reagon. Small ship crusing at its best. The crew was the best we have experienced in our 10 cruises. This small ship takes you to the local places the big mega ships will never see. Excellent meal choices and you are able to make special requests that the chefs can create especially for you. It is so easy to visit all the small towns and land excursions are very interesting. This continues with on board entertainment nightly and daily lectures about each area we travel thru. A free cocktail hour before dinner lets you meet and greet so many of the passengers from all over the USA. We had such a great time we booked another cruise while on board so we could take advantage of the 15% plus discounts offered. Hope to see you soon on a next cruise, you wont be disappointed. David & Luvonne, San Jose, CA. Read Less
1 Helpful Vote
Sail Date: July 2014
1. Our room on the Pearl Mist was very spacious and the beds were very comfortable. We had cable TV and the balcony was very roomy and the chair and tables were very nice. 2. The service in the dining room was exceptionally great. The ... Read More
1. Our room on the Pearl Mist was very spacious and the beds were very comfortable. We had cable TV and the balcony was very roomy and the chair and tables were very nice. 2. The service in the dining room was exceptionally great. The service in our room was also great. Always available to get whatever we needed. 3. The dining selections were great. Also, free wine with meal was enjoyed by all at our table. 4. The shore excursions were so unique. We toured large cities, Toronto and Montreal, and Niagara Falls, just to name a few, but we also got to experience the small town atmosphere, ie Little Current, Clayton (NY) , Holland Michigan, where big cruise ships could not dock. That was really special. 5. For entertainment in the evenings, we enjoyed a two piece band that sang and played just great. Had a great time singing with them. 6. On our disembarkation, it was very nice for the cruise to take our bags from our room and load them onto the bus going to the airport. It was very nice not to have to deal with the luggage. We would very much recommend the Pearl Mist. We had a great experience.   Read Less
Sail Date: July 2014
The cabins on the Pearl Mist are large and comfortable. There is free wireless. Wine is included at lunch and dinner as are cocktails for an hour before dinner. An excellent musical group was brought onboard in Halifax for one night. The ... Read More
The cabins on the Pearl Mist are large and comfortable. There is free wireless. Wine is included at lunch and dinner as are cocktails for an hour before dinner. An excellent musical group was brought onboard in Halifax for one night. The food was good most of the time. That is about all the positive comments I have about this cruise. The tours were poorly chosen for the demographic on board and it seemed that no representatives of the cruise line had checked any of the ports or tours in advance. The first tender service was unbelievably bad but they worked that out by the next time we tendered so that is forgiven. The six lounges quoted are really fewer. The Caribbean Lounge is four chairs in a wide hallway. The largest lounge which is used for all gatherings is not large enough, even with all the extra chairs they have, to hold the 178 passengers who were on board. There is nowhere to stand in the room with the chairs so people had to stand down the hallway and hope to hear something. There is no laundry service (self or ship). Some of these reviews rate the spa and fitness as 5 but there is no spa and the only fitness is two machines on an open deck so I do not understand those ratings. The advertised golf putting green does not exist. There are no in room safes and no "do not disturbe" signs. The water is the shower does not hold the temperature. This is my 51st cruise and the worst ever. I have never given a bad review to any ship but this one holds itself our as a luxury cruise and charges as if it were but it is not. Read Less
Sail Date: July 2014
On the plus side, the rooms were large, great itinerary, included all shore excursions (due to many complaints and mixed messages, both from the office and on board), room steward and dining waiters were very friendly and helpful, nice ... Read More
On the plus side, the rooms were large, great itinerary, included all shore excursions (due to many complaints and mixed messages, both from the office and on board), room steward and dining waiters were very friendly and helpful, nice lunches at The Grand Hotel and Pillar & Post, computers on board as well as 2 hours of free wi-fi a day if you had your own computer/ipad, Unfortunately, the negatives outweighed the positives. The first night our rug was soaked with water due to a broken pipe (room next to ours was in worse shape). They didn't have enough equipment, so we had to wait until they got more dryers & dehumidifers the next day. Then, we had the noise of that equipment for the next 3 days. Others had water problems, too. One room had water on the bathroom floor 4 of the 10 days aboard. The ship was full, so no one could be moved, except the people who complained about noise (see previous review) and exchanged with the musicians when others had more serious water problems! Staff were not honest about the problem--said it would be taken care of while we were at dinner but nothing was done. Communication, or lack thereof, was a problem the whole trip. The concert in Parry Sound was 2 hours late. We were 2 hours late to Niagara Falls, resulting in longer lines and eating lunch at 2 p.m. followed by cocktail party at 5:30 and dinner at 6:30. The onboard lecturer, Blake, was condescending, arrogant, and added nothing to the trip. We didn't meet anyone who liked him. We had problems with meeting family in Holland, although I tried to make arrangements beforehand. Lots of bad information from office and on cruise; however, a local Holland rep solved the problems--THANKS TO LINDA. Food was average compared to other riverboat cruises we have taken. Desserts were very dry. We have been on 5 US river cruises & 1 in Europe, and there were more problems on this cruise than all the others combined. We are not usually complainers, but I wrote 4 pages of comments to Pearl Seas. We will not recommend the Pearl Mist. Too bad because it is a nice ship. Read Less
Sail Date: July 2014
Yes, there were glitches in this, the first Portland to Quebec City cruise for the Pearl Mist and crew. The cruise director admittedly hadn't been to some of our ports of call. The ship rolled uncomfortably the first night out, but ... Read More
Yes, there were glitches in this, the first Portland to Quebec City cruise for the Pearl Mist and crew. The cruise director admittedly hadn't been to some of our ports of call. The ship rolled uncomfortably the first night out, but the captain seemed to get control of it thereafter. Motoring to shore from anchor was somewhat of an ordeal in some cases. Our first meal was served nearly cold. The musician who performed many nights was an excellent pianist but it took him several evenings to adjust his music choices to the age group of his audience. HOWEVER, the crew was friendly and anxious to please, and it was delightful to be on a brand new ship. The shore excursions were informative and varied, with knowledgeable guides, and we had the opportunity to tour some of the small towns on our own as well. The meals and service improved within a day of embarkation. We enjoyed the experience enough to sign on for the Puerto Rico/West Indies cruise in March! Read Less
Sail Date: July 2014
Based on a number of favorable experiences with its sister company (American Cruise Lines), my wife and I plus a single friend sailed from Chicago to Toronto on a Great Lakes cruise on the Pearl Mist. Following a pleasant complimentary ... Read More
Based on a number of favorable experiences with its sister company (American Cruise Lines), my wife and I plus a single friend sailed from Chicago to Toronto on a Great Lakes cruise on the Pearl Mist. Following a pleasant complimentary stay at a good downtown hotel, embarkation the following morning was flawless. The ship was brand new and, with its 200 passengers, was just right for us. Our cabin was quite large and very comfortable, with the private balcony a nice plus. The ship was easy to maneuver and, with its six lounges, offered the opportunity to pursue various interests, such as reading in the library, playing bridge, listening to lectures, working with a computer and so on. Not to mention the pre-dinner cocktail parties. As to dining, with a very occasional exception of an uninspired offering, the cuisine overall was very good and the variety in the menus was appreciated. The dining room staff was consistently helpful, friendly and efficient. Actually, this would apply to the staff throughout the ship. Given the fact that this was not a mega-ship, the primary entertainment...a talented husband-wife singing combination...turned out to be quite enjoyable. Lastly, all but one of the shore excursions were excellent...well-organized, interesting and led by knowledgeable guides. We also shouldn't forget the very helpful and professional service we received prior to sailing from the Sales Department, Maxine in particular. In summary, our experience was truly most favorable and we will certainly plan to cruise with the Pearl Mist again.   Read Less
Sail Date: July 2014
I thoroughly enjoyed this cruise - everything about it! The bedroom was spacious with a king-sized bed, dresser, full-sized bathroom, and balcony. The meals were first class, and I enjoyed being able to make selections from various choices ... Read More
I thoroughly enjoyed this cruise - everything about it! The bedroom was spacious with a king-sized bed, dresser, full-sized bathroom, and balcony. The meals were first class, and I enjoyed being able to make selections from various choices offered. The staff were amazing when handling all things with ease and efficiency. The cocktail hour was one of my favorite times of the day. The shore excursions were very well organized and included many stops - a few of my favorites being Clayton, N.Y., Niagara Falls, Holland, Michigan, and Mackinac Island. Holland with its Dutch influences complete with an old windmill and fabulous gardens along with the dancers in wooden shoes totally charmed me. I would love to be there during the tulip festival. Our buffet at the old Grand Hotel on Mackinac Island and tour of the area via horse and buggy was great fun! I loved viewing the many old Victorian Homes on the island. I also want to compliment Rae Perkins, the historian extraordinaire. Her lectures and talks about the locks and Great Lakes were very enjoyable and informative. Read Less
8 Helpful Votes
Sail Date: July 2014
This was the Great Lakes and Georgian Bay Cruise. It started in Chicago.  First I have to say what a beautiful area, and all the ports were wonderful.Everything from Holland, Mi to Mackinac Island and Niagara Falls were excellent. The ... Read More
This was the Great Lakes and Georgian Bay Cruise. It started in Chicago.  First I have to say what a beautiful area, and all the ports were wonderful.Everything from Holland, Mi to Mackinac Island and Niagara Falls were excellent. The ship ended up giving us all the excursions free because there were so many issues, I think they wanted to make it up to everyone. Staff was very nice and housekeeping and wait staff tried very had to please. Now the not so good! the ship seems to have some major issues that hopefully can be fixed in the future. They told us they were having some major issues with the hydrolics and the noise level in some of the rooms were unbearable and could not sleep. They ended up moving us to the room the entertainers had and they moved to ours. The rooms are large, but not all have full glass windows.Some only have a smaller window that has a door that goes out to a deck. Our second room had no deck at all. The room next to us also had the same problems, This was on deck 2, also the people on deck 5 said the noise from the smokestack was also very bad. they give out ear plugs. The food was the worst we have had in over 30 something cruises. They had a hard time getting the top deck clean and putting out the furniture for people to be able to use the decks. Trash cans not empty, ect. They do not have a regular bar on board that you can sit at. They just set up bottles and wine and beer at happy hour. At first that was they only time you could get a drink, but they did change that so that after dinner with the entertainment you could get a drink. Nobody had a safe in the room , which was promised and there are no doors on a very small closet with white plastic hangers. I really do not feel that this was a "luxury cruise" as advertised, not for this kind of money. I would not reccomend this ship at this time. Maybe after a few more trips.   Read Less
Sail Date: June 2014
We have cruised with American Cruise Line (100 passengers) seven times so we were interested and excited to be going on the Inaugural cruise of the Pearl Mist of the Pearl Seas Cruise Line with 200 passengers. The trip was outstanding! ... Read More
We have cruised with American Cruise Line (100 passengers) seven times so we were interested and excited to be going on the Inaugural cruise of the Pearl Mist of the Pearl Seas Cruise Line with 200 passengers. The trip was outstanding! From the time we embarked at Baltimore and disembarked in Halifax, it was 11 days of fun and relaxation. --the ship was lovely, with well-appointed cabins and lounges. Smaller rooms such as the library were also available where you could get away to read or just watch the world go by. --Our cabin was spacious with good lighting and plenty of drawer space. The beds were heavenly with sheets and a comforter comparable to a luxury hotel. The rooms were quiet, very conducive to sleeping.Our steward was a 5+, always available assisting us with any needs. --The dining room was pleasant in decor and ambiance; it was quiet so that conversations could flow easily at the table. The food was superb, with half portions if requested, and experienced wait staff who kept their eye on our table. --Port and shore excursions were great.....well organized, The tours were excellent and we had enough free time to wander or do extra things in port. Harold, our lecturer, was informative and a great speaker, holding our interest with some humor mixed in. --All of the staff on the ship were friendly and visible. They were very accommodating and helped to make the trip a great experience. --I was concerned about disembarkation at 6 in the morning, but a bus was awaiting us and our bags were ready to go out. It was a great send off! --The passengers were a "cut above,"...pleasant, interesting, and fun! Dress was smart casual, which was nice. --The trip was worth the price....beautiful ship, spacious cabins, lovely public rooms, with friendly and helpful staff! --We are looking forward to our next cruise on the Pearl Mist! Read Less
1 Helpful Vote
Sail Date: June 2014
From beginning to end, this cruise lived up to our expectations. Embarkation consisted of showing our passports and being escorted to our cabin. That simple. No lines or forms to fill out. The ship is brand new and the crew kept all the ... Read More
From beginning to end, this cruise lived up to our expectations. Embarkation consisted of showing our passports and being escorted to our cabin. That simple. No lines or forms to fill out. The ship is brand new and the crew kept all the common rooms neat and sparkling clean the whole trip. Shore excursions were well planned and included interesting destinations. They did not take us to the middle of town and leave us to shop. For instance, in Boston, we were taken to Lexington and Concord with an extremely well informed guide. Being an inaugural cruise, there were glitches here and there, but all were addressed promptly. The heating and air conditioning systems seemed to be the most affected, but no one seemed to be uncomfortable for very long. In ports where there was a tender needed, the crew was most efficient in getting everyone on and off the tender with little or no trouble. The passengers were on the "mature" side and encountered no problems. Service was excellent on all counts. The entire crew was available to help with any request and I never saw one without a smile on their face. A very nice touch. Entertainment was provided each night after dinner and consisted mostly of musical entertainment. There was a guest lecturer on board and he provided some interesting insights to each of the ports we visited. During the cruise, Hurricane Arthur appeared but the Captain made the wise choice to leave our last port early and we were snugly tied up in Halifax to ride out the storm. No major damage. In summary, we were pleased with the entire cruise and have signed up for another sailing next year. Read Less
1 Helpful Vote
Sail Date: June 2014
Our stateroom was very roomy and near the elevator which provide access to the dining room on the lower deck. Often, my husband and I elected to use the short stairway across from the elevator. The decks were perfect for reaching the ... Read More
Our stateroom was very roomy and near the elevator which provide access to the dining room on the lower deck. Often, my husband and I elected to use the short stairway across from the elevator. The decks were perfect for reaching the lounge that always had coffee, soft drinks and snacks throughout the day. , The Library provided reading material and a quiet place to relax and use the computer. There were several quiet areas if an individual wished to just get a way from their stateroom for a while. We always found the disembarking area great for reaching the dock. There were crew who offered assistance if someone felt the need, particularly some who used wheel chairs and canes. Our entertainment was provided by a naturalist/historian who not only knew his subject( no matter what port we were in,) but was humorous and enjoyed by all age groups. The excursions in each port gave a great overview of the area as well as special notable sites . They were well selected. The food selection gave choices from the area or you could select from the menu a variety of other choices. The dining room waiters were young and very willing to bring second items if desired. We grew to love hearing them welcome us. Actually, I noticed that groups often returned to a particular table because of the thoughtfulness of a certain waiter. The cruise staff knew everyone and attempted to provide "all" of their needs. Housekeeping was done timely along with comfortable bedding---- and fresh towels were always available.!!!!! Read Less
Pearl Mist Ratings
Category Editor Member
Cabins 4.0 4.3
Dining 5.0 4.1
Entertainment 4.0 3.3
Public Rooms 4.0 4.0
Fitness Recreation 1.0 2.5
Family 2.0 2.5
Shore Excursion 3.0 3.6
Enrichment 5.0 3.6
Service 5.0 4.6
Value For Money 4.0 3.3

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