12 Helpful Votes
Sail Date: June 2016
I have always wanted to see the Great Lakes; especially Mackinac Island. The Pearl Mist is a small cruise ship (accommodates just over 200 passengers) and was a fabulous way to see the area. Smallness allowed more interaction with other ... Read More
I have always wanted to see the Great Lakes; especially Mackinac Island. The Pearl Mist is a small cruise ship (accommodates just over 200 passengers) and was a fabulous way to see the area. Smallness allowed more interaction with other guests and added to ease of getting around the ship. Loved the fact every room had a balcony which enhanced enjoyment of the view and allowed sitting outside in the fresh air and sunshine, although the room air exchange system worked perfectly. Shower was especially roomy. Food was delicious, varied, and always cooked perfectly. A number of tours were complimentary and first rate. The lectures about the Great Lakes, Russia, and Chicago were fascinating. The service was tops and consistent. I enjoyed my cruise with Pearl Cruises so much I have signed up for two more during 2017. Happy to find a cruise line with these two smaller ships and it is great to experience such new ships as a bonus! Read Less
9 Helpful Votes
Sail Date: June 2016
We were originally booked on the March 6 Cuba offering. When it was cancelled (three days before departure) we took the opportunity to switch to this one from Chicago to Toronto, since we had long wanted to do more touring/cruising in ... Read More
We were originally booked on the March 6 Cuba offering. When it was cancelled (three days before departure) we took the opportunity to switch to this one from Chicago to Toronto, since we had long wanted to do more touring/cruising in North America. Turned out, this was a great choice. We had a 300 SF stateroom that was as quiet and comfortable as any we've ever had (after 40+ cruises) with prompt and efficient service to go with it. The only disappointment was the small TV, but we managed. The food and service was excellent, and we appreciated the moderate sized servings. Wines, beers, and alcoholic beverages were of known sources and high quality; the cocktail hours were complimentary every time. If one is into snacking, there was unlimited opportunity, as soft drinks, juices, coffee, teas, and packaged chips, granola, nuts, etc., were always available in the two main lounges. There was some entertainment, karaoke, games, but we didn't participate. The lectures, however, were excellent, and I attended all of them. The ship is efficiently organized, with a roomy elevator to all five passenger decks. Children would not enjoy this cruise -- it is obviously designed for older experienced travelers. The Toronto City tour that was provided for those with late in the day flights was a nice touch. Read Less
10 Helpful Votes
Sail Date: June 2016
Itinerary was interesting. Promotional brochures are inaccurate as to Shore Excursions. Ground operators and step-on guide in Niagara Falls, ON were horrible. Pre-arranged transfers post cruise by taxi did not happen. Cuisine was ... Read More
Itinerary was interesting. Promotional brochures are inaccurate as to Shore Excursions. Ground operators and step-on guide in Niagara Falls, ON were horrible. Pre-arranged transfers post cruise by taxi did not happen. Cuisine was excellent as was service. On-board entertainment and lectures were lacking. Ports of call were lack luster. Included bar service was only for 1 hour a day. At a per diem of $2000.00 for a category "R" cabin I would expect more. This was the most expensive cruise we have been on to date based on per diem and I would not classify it as a luxury experience. The cabin was large, but we experienced an air conditioner on day one that had a bearing in need of replacement. The engineer showed up and changed the filter and sprayed some oil on the bearing. That relieved the noise for one night. We just put up with it for the rest of the cruise. This is NOT a first class operation. Read Less
14 Helpful Votes
Sail Date: June 2016
It was somewhere I had never been!! Loved the Great Lakes and Toronto!!! We also loved visiting Chicago before leaving on the cruise. The cruise people picked us up at the hotel they recommended right on time and were Great!! All of the ... Read More
It was somewhere I had never been!! Loved the Great Lakes and Toronto!!! We also loved visiting Chicago before leaving on the cruise. The cruise people picked us up at the hotel they recommended right on time and were Great!! All of the busses they provided were very clear and very comfortable!!!The food was Great and the portions were the right amount. They always had a great selection of food. The staff was exceptional and the best I have experienced and I cruise a lot. We loved the whole cruise! The Niagara excursion was fantastic along with Mackinac Island!! Loved both of them. We got off in Toronto and stayed for two days. We found so much it do there and would really think of going back! Overall this cruise was one of the best we have been on!! The service. the food the ship and the way we were treated was fantastic. I loved being on the smaller ship as we were able to make so many friends on the cruise. Read Less
15 Helpful Votes
Sail Date: May 2016
Great Lakes and Georgian Bay Cruise. This was our second cruise on the Pearl Mist. The island scenery is fantastic. Embarkation was easy and fast. Baggage handling at both embarkation and disembarkation was very well done.The dining ... Read More
Great Lakes and Georgian Bay Cruise. This was our second cruise on the Pearl Mist. The island scenery is fantastic. Embarkation was easy and fast. Baggage handling at both embarkation and disembarkation was very well done.The dining problems on the first cruise have been corrected. The food was great, appetizers varied and very good. Wine and beer selection at meals and in the lounges were great. Dining and housekeeping staff were a pleasure to deal with. The excursions available did not match the advertisements in the brochure. If you are interested in the Henry Ford Museum I strongly recommend the all day tour. The half day tour does not allow enough time to see many of the exhibits. Support from the Cruise Director and onboard Pearl Seas representative were not acceptable. Little information was provided at the evening briefings and questions were ignored. We will try Pearl Seas one more time. If the cruise director and Pearl Seas representative do not improve dramatically it will be our last cruise with them. Read Less
5 Helpful Votes
Sail Date: May 2016
A unique great adventure of the Great Lakes. The port excursions were varied with a new location and experience every day. The food choices were excellent, delicious, and served by the most cherry and well trained staff. The Pear Mist ... Read More
A unique great adventure of the Great Lakes. The port excursions were varied with a new location and experience every day. The food choices were excellent, delicious, and served by the most cherry and well trained staff. The Pear Mist has many varied public areas; sun and shade comfy top deck, nice library room with jig saw rainy day puzzles, and three lounge areas. The cabins are very large with private balcony; they are well maintained, comfortable, and clean. We embarked in Toronto, we were met at our hotel and transported to the ship. Our room was ready and luggage delivered almost immediately. From the first moment we felt welcomed. All crew members genuinely friendly. Ports of call include Canadian side of Niagara Falls, Henry Ford Museum, charming small ports in the Georgian Bay area, Mackinac Island, and ending with a tour of Chicago. We end the day with coctail hour, delicious dinner, then after dinner entertainment. You have a truly unique vacation from sunrise to sunset. No children, this is for the "mature adult". Educational adventure. Read Less
16 Helpful Votes
Sail Date: May 2016
We've enjoyed several cruises on other lines from large to smaller and enjoy the smaller ships more. This cruise was among the very best: Ports: great choices and sufficient time with good tours and local guides; Sailing: the ... Read More
We've enjoyed several cruises on other lines from large to smaller and enjoy the smaller ships more. This cruise was among the very best: Ports: great choices and sufficient time with good tours and local guides; Sailing: the most sailing occurred at night while sleeping and our weather was good so the travel was smooth and comfortable; Accommodations/room: we were midship and found the ride and room more than adequate for our comfort. We enjoyed the balcony when the temperature warmed up. Staff: room steward - excellent and not intrusive-very pleasant waiter/dining steward - far exceeded our expectations and we made a point of sitting at the same table because of our dining steward. Management:Hotel and Dining managers made themselves available and welcomed us every day (by name). They demonstrated a style of management that stressed guest priority and that permeated the entire crew. We had a couple of hiccups with some transportation due to walking challenges, but for the most part our challenges were addressed adequately to provide a wonderful sightseeing and sailing experience. Tour Directors: Both were exceptional at striving to make everything happen seamlessly. I found both more than willing to assist in arranging whatever we wanted. Lectures/Entertainment: We found the entertainment enjoyable and the Lectures about the area were quite interesting and well prepared. Fitness area: this is where this ship is inadequate. The fitness equipment (such as it is) is not maintained and located on a deck subjected to wind and weather. The choices of equipment is limited and shows the effects of weather. It would be ideal to move the equipment to a room elsewhere in the ship and try to maintain the functionality. Read Less
12 Helpful Votes
Sail Date: May 2016
We were canceled for the Cuban Cruise 3/16. We love the Nova Scoitia, Canadian Maritimes, so we chose this cruise. Pearl Seas did not disappoint. We were delighted with our crew, met some wonderful people. Loved the welcome receptions ... Read More
We were canceled for the Cuban Cruise 3/16. We love the Nova Scoitia, Canadian Maritimes, so we chose this cruise. Pearl Seas did not disappoint. We were delighted with our crew, met some wonderful people. Loved the welcome receptions in the French Speaking Towns, Saguenay , Baie Cameau. Halifax marching bagpipe bands were a highlight. Our entertainers closed the days with delightful music. A married couple, he on bass guitar and she the vocale main, and keyboard. Great Stuff! We had a guest vocalist, guitar player. She did requests, and Canadian favorites. She was excellent. We enjoyed our dining experience at dinner especially. Wine poured out, excellent fare, and sometimes entertainment by the crew for special occasions. Our M'aitre D was entertaining ,care taking ,and delighted us with conversation. He has a great personality, and sense of humor! Our cabin was always kept neat and clean by Amer. He asked us if we needed anything daily. The Pearl Seas is a beautiful ship and we enjoyed walking the decks for a little excercize and fresh air. We preferred to walk the steps to the top deck for optimum excercize and view. There is an elevator for the passengers convenience. We had dinner with the captain one evening, and we were impressed with his knowledge of sailing. We appreciated his decisions for the comfort of the passengers. One night, the weather report was forecasting some rough water. He put of departure until after dinner. What a guy! Read Less
16 Helpful Votes
Sail Date: February 2016
My wife and I took a trip through the Panama Canal with Pearl Seas February 14 – 23, 2016, which turned out to be anything but what was advertised. Much was promised and next to nothing delivered. If you’re planning on taking this ... Read More
My wife and I took a trip through the Panama Canal with Pearl Seas February 14 – 23, 2016, which turned out to be anything but what was advertised. Much was promised and next to nothing delivered. If you’re planning on taking this cruise (which is advertised for 2017), but sure to ask about what you’ll see exactly. Pearl Seas advertised a two-day trip through the Panama Canal and delivered only an overnight transit of four hours in which we could see nothing. We saw the locks at either end, but that was it. We did not see the Gaillard Cut, Soberania National Park or Lake Gatun. The major reason all of us on the ship took this trip was to see the Panama Canal. The trip was a waste of time, money and put us in danger on several occasions. Most of the people on this cruise were old enough they will not have the opportunity in the future to take a second trip through the canal to see what Pearl Cruise didn’t deliver. Pearl Seas advertised two National Parks and Coiba Island and delivered none of them. These were major draws for signing up and major disappointments when they didn’t deliver them. Pearl Seas tour staff was incompetent. The problems started with arrival-date botched reservations and food and beverage gouging at the Marriott in Costa Rica, and the fact that no Pearl Seas representative was at the hotel to meet us. Pearl Seas tour staff did not accompany the passengers on tours except when they wanted to tour themselves, and when they did, they always did it together, rather than splitting up to cover several groups. It was very hard to understand most of the guides, so it would have been helpful to have someone from the ship to clarify when necessary. Likewise, there were no radios with the groups other than at the tender to call back to the ship in case of emergency. The tour staff didn’t provide maps, or water at the start of the trip (although the water situation they later corrected). The scheduling of when rooms left for tours was done in numerical order, so people on the upper decks only got late tours and people on the lower decks only early ones. They also did not organize the people getting back on the tender from tours, which resulted in some pushing and shoving. Quite frankly, it seems they had not scouted out the stops we were making, and were unfamiliar with the local arrangements that had been made. The ship was apparently having stabilizer problems so could not navigate the seas in the open Caribbean, necessitating a longer journey to Cartagena in which we hugged the coastline. On February 17, we had a scheduled “nature” hike and were told it was an easy one. It turned out to be anything but. We were taken by local boat to Gobernadora Island. No one from Pearl Mist was with us. The “local” guide was from another island and we had to wait for a truly local man (who was not a guide and could not speak English) to lead us. No water was provided, and no maps. After waiting for quite some time for the two “guides” to get organized, we started our hike. There was nothing to see. No animals or flowers, and no commentary was provided. We just hiked along a barbed wire fence through dry leaves. The hike was hot and up and down hills and across streams. Most of the people were not physically able to complete the hike without difficulty. The first person to fall behind was rather frail. The English-speaking guide stayed behind with him as he and his wife worked slowly thorough the hike. This made it difficult for us to communicate with the truly local man, who spoke a dialect of Spanish. The second person to go down was a very large man, fainting in spectacular fashion, and hitting the ground hard. Four gentlemen helped him most of the way to the beach, but he finally couldn’t go any further and they had to stop short of the beach. The truly local man from the island did not know where to go and lead the group onto private property. When the situation was explained to the couple who lived there, they came out and showed the group the way to the beach. Even then, three of the hikers got separated from the group and had to pay $40 to a local boat to be taken back. When the main group got back onboard and the situation explained, the ship sent a medic, stretchers, a wheelchair and four strong men to carry the big guy out. The frail man, his wife, and the English-speaking guide were lost for a while but caught up with the people helping the big guy. We all made it back to the ship, but both men had numerous cuts and bruises. A one-hour hike had turned into a four-hour nightmare. We had no way of communicating with the ship, but luckily, the common sense of some of the hikers (including bringing excess water, some military training and the presence of a doctor on the hike), and the sympathy of the property-owning couple saw us through. We were not the only passengers on this ship who were disappointed and many expressed their disappointment. The end result was not anything like the original advertisement. I noticed the verbiage in this year’s advertisement for the cruise has been toned down considerably. With such a major change in itinerary, wouldn’t you have thought the company would have informed it’s customers and offered them the opportunity to cancel? Time and again we were “dumped” on non-descript beaches with poor amenities to pass the time. We received next-to-no value for what we paid. Aside from the touring, the Pearl Seas hotel staff was excellent. The rooms were well taken care of, and the food was very good. The hotel staff and entertainers stepped in to provide overtime efforts the night we were going through the locks to please people when it became obvious many were disgruntled about the passage though the canal. Read Less
Pearl Mist Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 1.0 0.0
Family 2.0 0.0
Shore Excursion 3.0 0.0
Enrichment 5.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0

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