American Queen Steamboat Company American Empress Cruise Reviews

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American Empress

American Empress

Member Rating

89% Loved It

Cruise Critic Rating

5.0 Editor's Rating
54 American Queen Steamboat Company American Empress Cruise Reviews
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Rating Summary
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Value for Money
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Cwjabernard
Member Since 2014
1 review
Sailed three weeks ago
Regrettably, our $7K cabin had malfunctioning air conditioning. It was terribly hot so we were provided with a fan! On the fourth day of the cruise, a maintenance person fixed the air conditioning unit but the thermostat was irregular ... Read more
NCabe
Member Since 2017
1 review
5 helpful votes
EXCELLENT!!! I LOVE river cruising!!!! We visited the Pacific Northwest, from Spokane to Portland, down the Snake and Columbia Rivers. The American Empress is clean, the service has been superb, all the staff provide super service, the ... Read more
Helpful? Thank NCabe
aphrab
Member Since 2017
2 reviews
3 helpful votes
Not our favorite cruise, yet, this week's expedition offered rest and beautiful country in Washington, Idaho, and Oregon. The staff bombarded us with picky details and scheduling, more than was necessary. The boat was noisy and the ... Read more
NancyB1942
Member Since 2017
1 review
4 helpful votes
Sailed June 2017
We had sailed on American Queen along the Mississippi before and knew and liked the way the Hop-off Hop-On excursions operated. Our cabin onboard the Empress was larger and than what we had before, and we really enjoyed our private ... Read more
blaspesa
Member Since 2017
1 review
1 helpful vote
Sailed June 2017
Wamted to see USA - usually cruise im Europe. Great Ship - great scenery and the food was good; Loved the entertainment. The only negative was the tour bus. The headrests were too high and viewing out the windows was not good. There ... Read more
May B
Member Since 2008
9 reviews
3,815 forum posts
4 helpful votes
Husband and I have enjoyed 32 cruises prior to this one. We’ve been on 30 “ocean”, from Carnival on up to Crystal, which is now our favorite. Celebrity is our second favorite, of course knowing that the two products are ... Read more
Helpful? Thank May B
jcluvbirds
Member Since 2014
1 review
3 forum posts
We had never been to the Pacific Northwest and wanted to experience the beauty and grandeur that Lewis & Clark discovered. The ship is small enough to be intimate, yet large enough to enjoy quiet areas without waiting in lines. The ... Read more
casewell
Member Since 2017
1 review
4 helpful votes
Sailed June 2017
We wanted to see more of the United States. Have been to California and seeing Oregon and Washington finishes the West Coast for us. There is so much of the U.S. to see here that we are only putting a small dent in it! The American ... Read more
bjs20ett
Member Since 2017
1 review
2 helpful votes
Sailed June 2017
This was our first American river boat cruise. We have done Europe and Russia. We were very pleased with the boat and the cruise overall. We left from Spokane where we did a pre-cruise tour of the city and then went by bus to Richland ... Read more
Tessietrueheart
Member Since 2017
1 review
2 helpful votes
We have family in the Pacific Northwest and wanted to both see them and tour the region. We are in our seventies and found most of the passengers just around our age bracket. The boat is easy to both board and get around. The hotel ... Read more
minmike
Member Since 2017
1 review
15 helpful votes
We choose this because we wanted a River cruise after having many ocean cruises. We have never been to Washington or Oregon. It is for older individuals with no children on board. Cabin was adequate size. Extras- robes with slippers, ... Read more
mwjack
Member Since 2017
1 review
4 helpful votes
Sailed April 2017
I chose this cruise for two reasons 1) I had traveled on the American Queen and had a great time and 2) the Snake and Columbia Rivers were places I wanted to explore. That being said, one must be philosophical about river travel. This ... Read more
microphonemadam
Member Since 2017
1 review
9 helpful votes
I chose this US waterways cruise because 1) I had never done a river cruise before, 2) it is fully in the USA so no worries about difficulty returning to my homeland, and 3) a steamboat is intriguing. The American Empress is an intimate ... Read more
mewandd
Member Since 2017
1 review
10 helpful votes
Can not overstate how wonderfully friendly, efficient and caring every crew member aboard the Empress was during our voyage! It is obvious that they are like family and made every passenger feel welcome, and special. From cabin ... Read more
SLOduck
Member Since 2005
4 reviews
129 forum posts
8 helpful votes
We had sailed on this ship in 2006, when she was the Empress of the North, owned by a now defunct company. American Queen Steamboat Company has truly done an EXCELLENT job of refurbishing her. We had also sailed on the American Queen R/T ... Read more
KrissaJ
Member Since 2016
1 review
8 helpful votes
The travel from Spokane and Embarkation process was very efficient. The stay at the Davenport hotel was the highlight of the trip. Cabins on board the Empress were adequate and the beds were comfortable. The cabins were clean, well ... Read more
bemije
Member Since 2009
1 review
8 helpful votes
We had a great trip. Loved the accommodations, the size of the boat, dining options and quality of the food, high quality entertainment, educational experiences, hop on/hop off option and beautiful scenery. The population skewed to the ... Read more
1901Phil
Member Since 2013
2 reviews
16 forum posts
5 helpful votes
Chose this cruise for the itinerary. Interesting places and wonderful and varied scenery. We were not disappointed. Starting in an area with 100 inches of rain a year and ending where there are just 8 Interesting calls in mostly ... Read more
Cbunny
Member Since 2016
1 review
5 helpful votes
Sailed September 2016
Wanted to revisit the NW and felt that this was an excellent way to do it. The staff was pleasant and knowledgeable. The food was plentiful, but mediocre in quality. Music in the lounge was so loud that it intruded into our cabin and ... Read more
Nora Charles
Member Since 2008
2 reviews
8 forum posts
25 helpful votes
Sailed August 2016
Columbia River Clarkston to Portland We don't want to repeat other reviews so just some additional information some may find helpful. Cabin:- All cabins seem to be the same size. Some have a double bed; some have 2 single beds. ... Read more
lynnbart9
Member Since 2016
1 review
8 helpful votes
Sailed August 2016
We were on the American Empess on the Columbia and Snake River. This is an excellent cruise. The staff is the best, and the food is out of this world. They do everything so well from the hop on hop off tours to the premiun tours. It ... Read more
ecsfirst
Member Since 2016
1 review
9 helpful votes
We have cruised extensively over the last decade, but this was the first time we cruised in US waters. My husband is mobility impaired and I was shocked to discover that nobody on board really seemed to notice and to try to assist my ... Read more
SFW
Member Since 2016
1 review
8 helpful votes
Sailed July 2016
We took this Pacific Northwest river cruise for our 30th wedding anniversary. I really wanted a more intimate experience than a large ship/liner and this 220+ passenger boat was a perfect fit. From arrival to the hotel, to transportation ... Read more
Helpful? Thank SFW
jbradshaw
Member Since 2016
1 review
3 helpful votes
We cruised on the American Queen last October on the Tennessee/Columbia Rivers and enjoyed it very much. The positives of this cruise was the size of the room and its furnishing (other than the twin beds!), the service, the shore ... Read more
cosmopolite2016
Member Since 2016
1 review
13 helpful votes
Chose this cruise to get a unique view of the Columbia and Snake Rivers. Very happy to report that this was an exceptional cruise ... full of information, relaxation, education, entertainment, fine dining. The Hop on Hop off excursions ... Read more

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