1. Home
  2. Cruise Lines
  3. Costa Cruises
  4. Costa neoRiviera Review
  5. Costa neoRiviera Cruise Reviews

2 Costa neoRiviera Cruise Reviews

We had previously traveled with Costa and it was just wonderful. Hoping for a similar experience, we booked this trip with great difficulty. Costa would not return e-mails or phone calls with our travel agent. They shoved a comfort package ... Read More
We had previously traveled with Costa and it was just wonderful. Hoping for a similar experience, we booked this trip with great difficulty. Costa would not return e-mails or phone calls with our travel agent. They shoved a comfort package up our nose, saying we could not have the room without the package. Our room steward was wonderful. The swimming pool was very small and the hot tub was extremely dirty. The food was boring to say the least. Two buffet tables each with the same: always two curry dishes and two pasta dishes that were the same. That means a grand total of four spaces for each. From the buffet,hot water and free coffee were limited to breakfast and tea time.The coffee was just horrid. The cruise had been initially listed as 2 nights longer and we booked a bus tour accordingly. So we almost had to pull teeth to get Costa to cover our two extra nights in Rome that would have normally been on board. For the most part, much of the staff were rude and very stuck in their job descriptions. But there were a couple of gems: Lewis in the buffet room, two very special little ladies in the buffet room who got me hot water when I need it badly, the gentleman at reception who made the arrangements for me to play the bar piano in the afternoon(grr - first time had to find someone with a key, AND a piano bench). And since I was sick from Mumbai to Rome, everything was extremely frustrating. It was just our bad luck that we were not Italian, or our fortune that we were not screaming out heads off in that language. I could go on and on, but I think I have expressed my extreme disappointment with the whole trip. Read Less
Sail Date March 2019
We really did not expect this. The Italians were noisy, water was only available when the buffet lounge was open. We had to buy water otherwise. Nothing on the ship is for free. Even when we wanted to play table tennis we had to pay for ... Read More
We really did not expect this. The Italians were noisy, water was only available when the buffet lounge was open. We had to buy water otherwise. Nothing on the ship is for free. Even when we wanted to play table tennis we had to pay for it. The gym is quite small, so if we wanted to gym and it was full we had to wait for machines.Our trip to Istanbul was cancelled so was the Mykonos port cancelled. The cling on showers, the small cabins. Although Athens was nice we spend three days there, while in other ports we docked 8 o'clock in the morning and sailed again at 14h00. We had to upgrade and pay for an excursion, because there was not enough English speaking people. Do not doe excursions! It is a lot cheaper by bus or by taxi.The shows were not in English so as South Africans we could not attend it. We sailed with Royal Caribbean in the past and Costa does not compare at all! Our cabin attendant was excellent! This was the only nice thing I can say about our trip. This was money well wasted Read Less
Sail Date October 2016
Costa neoRiviera Ratings
Category Editor Member
Cabins 4.0 3.7
Dining 3.0 3.4
Entertainment 3.0 3.0
Public Rooms 3.0 3.9
Fitness Recreation 3.0 3.5
Family 3.0 3.5
Shore Excursion 3.0 2.7
Enrichment 2.0 2.6
Service 3.0 3.7
Value For Money 3.0 3.2
Rates 4.0 N/A

Find a Cruise

Easily compare prices from multiple sites with one click