1,890 Royal Caribbean Majesty of the Seas Cruise Reviews

Just returning from 7 days on the majesty of the Sea out of New Orleans. Brought my sister in law with us who had never been on a cruise. It was not the best Impression for a newbie. Beyond RCC control the ship arrived at 3:30 due to ... Read More
Just returning from 7 days on the majesty of the Sea out of New Orleans. Brought my sister in law with us who had never been on a cruise. It was not the best Impression for a newbie. Beyond RCC control the ship arrived at 3:30 due to experiencing bad weather coming in. Embarkation was a crazy madhouse. Very long lines since they had us all arriving to board at 3:00pm. Embarkation took about 90 minutes. Pros Cheap price Food Average to above average Eagles Tribute band phenomenal Comedian very fun Ports were great Guitarist was great Staff courteous and helpful Dining staff excellent Cons Inside room on deck 2 very small and minimal storage. Hint. Have beds as twins rather than king. Made room more comfortable for two people Beverage prices high (1 beer and 1 Bloody Mary was $25 after tip) No seating in Centrum area where many events took place Production shows were average. Pool area overcrowded especially hot tubs, no area for adult only, kids took over the hot tubs Sewer smell on lower decks, especially today on debarkation day, enough to make you nauseous while waiting forever for elevators Buffet for breakfast usually pretty good but today coffee cold eggs cold too little seating. Waited too long before opening both buffet sections With all the news about conovirus the handrails were not wiped down enough Accessibility for many was difficult due to having to use stairs to get to several of the elevators in the main areas of the ship I’ve been on many cruises on four different cruise lines , RCC included. If this was my first cruise I would not cruise again. Very bad impression. I will cruise again but I think it is time to gut and redo this ship or retire it completely Key West and Nassau are walkable ports. We enjoyed both of these port days. Used some of the walking tour ideas from Pinterest. Coco Bay was very clean and nice. We were the only ship there that day. Complimentary food available was good ( except hamburger). There were plenty chairs around beach and pool available. You can use your beverage package on this island that is owned by RCC Read Less
Sail Date February 2020
The Majesty is the second oldest ship in the line, but contrary to some opinions it is an attractive ship in very good condition. This ship just began homeporting out of New Orleans a few weeks prior to this cruise and in the past the ... Read More
The Majesty is the second oldest ship in the line, but contrary to some opinions it is an attractive ship in very good condition. This ship just began homeporting out of New Orleans a few weeks prior to this cruise and in the past the Crown and Anchor Lounge was reserved for Diamond and up Crown and Anchor Society members from 4:30 to 8:00 pm as a partial replacement for the lack of a permanent C&A lounge.The week previous this was eliminated, to the great disappointment of C& A members. It was unknown at the time of the cruise whether an alternative would be forthcoming on future departures. It is a very interesting cruise to take as you sail down the Mississippi River for about eight hours before reaching the Gulf of Mexico. The next two days were at sea, reaching Nassau the next day. Freeport was the next day, which is an industrial port a half hour from the actual town. There were only a series of t-shirt kiosks and pop up beer bars, although there was a small stage with a band playing as well. In spite of this there were three cruise ships docked there! I attempted to talk to two cabbies to ask if there was transportation into the town and the price. One only wanted to take people to the beach and the other couldn't be bothered to tear himself away from his phone screen. The next group were too busy to stop their arguing amongst themselves to talk to me. I gave up and went back to the ship after a total of about a half hour ashore. However I found it interesting to see the port activities from the top deck of my ship. They included three ships loading/unloading containers, sand excavation, a drydock with a Holland America ship in it,a large petroleum tank farm and two large off shore petroleum loading piers for tanker ships. Nevertheless, since I had never been here before I considered it to be an ok stop, although it could have been a shorter one. The last stop was at Key West, where we had to undergo customs and immigration passport checks before re-entering the US. This started at 7:00 am. We departed at the scheduled time of 2:30 pm, making for a pretty short visit. Weather was generally a bit cool but sunny and nice. The last day was a sea day before returning to New Orleans. However the night before was filled with strong headwinds, swells and current. At about 10:00 am the Captain announced that as a result we would be delayed five hours, arriving at 1:00 pm instead of 8:00 am. this was helpful in allowing those of us who needed to rebook flights to do so as soon as possible. The next morning we received a letter saying that Royal Caribbean would reimburse passengers $200 for domestic flight change fees and $400 for international. I thought this was very fair and commendable. There is a lack of chairs in the centrum and no tables to put drinks on as you would find on other ships. This makes it difficult to watch the shows and bands held there instead of in the lounges that are better equipped for it. The outside wraparound promenade deck has only three chairs that allow you to sit up in, rather than lounge chairs. Many find this more comfortable and some find it difficult to sit down and get up from the loungers. These are not expensive things to add, so hopefully RC will do so, as others complained about this also. I mention these things because I feel such information is useful to others considering booking a ship. In spite of some of these things I enjoyed cruising on the "Madge". The crew in the main dining room were uniformly great and the food above average. The Windjammer buffet was not so good, featuring apparent regional cuisine, which was nice up to a point, but there was a need for some of the usual favorites as well. The Sorento pizza cafe and deli were also good. Cabin steward (Martin) and Loyalty Ambassador (Vernon) were top notch. Captain Per and Rodney the hotel director were very personable a accessible. I would gladly cruise on this ship again. Read Less
Sail Date February 2020
We chose this cruise because we like smaller ships. It was a great ship to get around .I liked seeing the same people around the ship... I didn't think it was in as bad shape as I had been reading. It wasn't new but I didn't ... Read More
We chose this cruise because we like smaller ships. It was a great ship to get around .I liked seeing the same people around the ship... I didn't think it was in as bad shape as I had been reading. It wasn't new but I didn't see anything falling apart any where . The room was very small . We had a inside room.We did find that if you separate the beds you have a lot more space. Service was very good every where. We really did enjoy all of the entertainment.. Great shows. Embarkation was quick. Disembarkation was a nightmare.It was the worse we have ever had. We couldn't even get out of our room. There were people in every hall just waiting in lines.We couldn't even make it to where we were suppose to be waiting . They sure need to work on that . The food was the worse we have ever had. Nothing was like it was discribed. Buffet dessert were the same everyday . They all looked aliked and no taste. Dining room desserts we better. They seemed to have a lot of trouble with getting the dining room seating and times right . There were hugh lines the first night trying to have seating and time changed We wanted open dining but couldn't get it . There are only a few tables so you are lucky if you get one. We did end up with good table mates. Casino. Very Very smokey. I didn't see or hear about anyone winning. It was a very tight casino. .We went every day and didn't even win enough to keep us playing.I don't expect to win big but I would like to play for a while. The ports were ok . The timing wasn't very good . They would get there very early and leave very early. It wasn't a problem for us because we have been there so many times . . I don't mean to sound so negative because we did have a good time . I just wanted to let you know some of the things that may be important to you. We would go back on but would know not to expect good food Read Less
Sail Date January 2020
If it is too cold to go in the pool on deck, the only things for your children to do is the rock wall (during it's open hours) and Ocean adventure (their understaffed kid's care). The shows were so, so... Richard Harris the ... Read More
If it is too cold to go in the pool on deck, the only things for your children to do is the rock wall (during it's open hours) and Ocean adventure (their understaffed kid's care). The shows were so, so... Richard Harris the comedian, was good. Although, we never made it to our final destination to trade off performers and entertainers, so that probably contributed. We booked 2 rooms (at the same time), but were assigned different tables on different floors for sit down dining! Then they tried to accommodate by moving us to 8pm dining... won't work with kids. The 2 times we did attend sit down dining we had bad service. The first night the server was sick, so we got fill in service from the other waiters on the floor. We were the last people to get our food over an hour after we were sat down. The 2nd time we got better service, but the lobster we ordered was TERRIBLE. Completely overcooked and chewy. Windjammer and Compass Deli was the saving grace for food for us. Granted the food quality was barely above gold corral buffet food in my opinion. But it was fast and always there, which was great with kids. We NEVER made it to Nassau, never picked up the last entertainers. Instead, their compromise was to take us BACK to Key West for a quick 3-4 hour day trip by the time we got through customs. We're from Florida, so this was really disappointing to not even go the Bahamas, whole reason we booked the cruise. There is not much of anything to do on Key west besides, eat, trolley and the butterfly garden. Which we did the trolley the 1st time... so we gave the butterfly garden a try, oh yeah, the closed 45 min after we got there! That's because we couldn't get off the ship until after 2pm going through customs. It was a 7 days cruise and NOT enough to do on the ship when the weather is so, so and you have so many sail days. Read Less
Sail Date January 2020
Chose this cruise because of value and time constraints. Cruise port hard to navigate and understand because of lack of signage. On entering stateroom found shower had not been cleaned properly and had long dark hair on walls and floor. ... Read More
Chose this cruise because of value and time constraints. Cruise port hard to navigate and understand because of lack of signage. On entering stateroom found shower had not been cleaned properly and had long dark hair on walls and floor. Offered a bottle of wine for our inconvenience. Traveling with a young child and they were not very accommodating at changing dining time to early. Dining room staff in evening were excellent but breakfast left a lot to be desired. Food was only warm and service was lacking. A few days into cruise found tiny ants (termite type) in our cabin. Their response from Hotel Mgr was “there cannot be bugs on our ships “. They finally saw them and only offered to move us to move us to deck 8 above the nightclub. IndicTed it was the only available room even though we had staff indicate they were down by approximately 400 passengers. They then offered us a future cruise credit which we declined. Then they offered us an onboard ship credit that we reluctantly accepted. First and last experience with Royal Caribbean. Read Less
Sail Date January 2020
This was my fourth cruise with RCI, and, as usual, I left the ship satisfied. We decided to take this cruise as a family since the prices were very low, and we all enjoyed it. Although embarkation was a bit slow, it went smootly. When ... Read More
This was my fourth cruise with RCI, and, as usual, I left the ship satisfied. We decided to take this cruise as a family since the prices were very low, and we all enjoyed it. Although embarkation was a bit slow, it went smootly. When we boarded the ship, we found out it wasn't as small as we thought it would be. Although it was very accessible, it had a very decent size. Also, since the ship is 30 years old, we thought it would look old. We were wrong. The only thing that made it seem old was the sound that the engines made when they started. We booked an oceanview cabin. When we arrived, we were dissapointed by the size, but we slept comfortably and didn't find the size as a problem, but if you're claustrophobic or are over 70, I wouldn't recommend booking an oceanview cabin for its size. Dining is delicious on this ship. The main dining room was fancy, and the food was amazing. The Windjammer was very good, and there were many potions to choose from, but I would recommend for everyone to have lunch at Compass Deli. The paninis are delicious. All activities are fun and entertaining. The cruise director's staff does a really god job. What you cant miss: 60 Seconds Or Less Challenge, all Trivias, Game Shows, and Baggo Competition. Entertainment is great on the Majesty. Although I didn't attend much shows, I did see Boogie Wonderland, and you can't miss it. All crew is amazing, as on every Royal Caribbean ship. I would like to recognize certain crew members: Qiao Xiu (China), Yifan (China), James (UK), Juvenil (Philippines), Samantha (Mexico), and Tanya (UK). The last is the cruise director, and she does an outstanding job. Regarding ports, there were 2 I loved. First, Coco Cay. The private island is amazing for all ages, and it provides a day full of adventure. I do recommend for every kid and young adult to get the Thrill Waterpark Full Day Pass. It's totally worth it, and all waterslides are amazing. Then, Key West. It's a beautiful, small town filled with small houses. If you want to get to know the island, I recommend renting a bike on your own. You'll save some money. Finally, Nassau. Unless you're going to the Atlantis, don't det off the ship. Overall, we had an amazing vacation, and I would recommend for everyone to take this 7 night cruise. Read Less
Sail Date January 2020
We just got back from a short cruise in the Majesty of the Seas. Let’s start with the PROS- Entertainment was great . Food was fantastic. Check in was a breeze. Customer service was impressive. Happy folks working in this cruise. ... Read More
We just got back from a short cruise in the Majesty of the Seas. Let’s start with the PROS- Entertainment was great . Food was fantastic. Check in was a breeze. Customer service was impressive. Happy folks working in this cruise. CONS- Checking out guest services was horrible. Long line , short staffed in that area. Cruisers with bill issues should be dealt with at another station . I believe that’s a persons finances are private and not to be dealt with in an open area and hold up others. Computer system is extremely slow and outdated . We were literally 25 minutes at the counter for two transactions when she could of easily placed everything in one. Again , kids crying on the floor awaiting for their parents to finish up. (6) agents for a line that took two hours by the time you got your turn . Started the line at 9 and didn’t get out of the ship until 1045 . That process needs a lot of improvement . Public restrooms - some stalls were broken Overall , I would suggest getting up early the morning of your departure at 7 have breakfast and stand in line or take care of your bill the night before. Read Less
Sail Date January 2020
We chose this cruise for it's destinations and time frame. This was our first cruise and we had done research and new the Majesty was a smaller, older ship. That being said, we were pleasantly surprised. I think it was a good ... Read More
We chose this cruise for it's destinations and time frame. This was our first cruise and we had done research and new the Majesty was a smaller, older ship. That being said, we were pleasantly surprised. I think it was a good choice for us for our first cruise experience. Staff were all very friendly and helpful. Windjammer food was good, but usually hectic at meal times with families. Main Dining experience was phenomenal. Our waiter and assistant waiter, Aaron and Kaywana, really took care of us. Food was delicious every meal. We did to the Bottomless Brunch and Galley tour on day 2. Food was excellent and tour was very interesting. We also did a Chef's Table dinner on day 4 and didn't regret it one bit. Chef Phillip prepared an excellent 5 course meal and waiter Joseph was very attentive. If you are a "foodie" I would recommend this dinner. Some of the best food and drink I have ever had. We booked an excursion to the Tulum ruins/beach break. It was interesting and our tour guide, Jesus, was very knowledgeable of the history of the area. The day did feel a bit rushed and our beach break didn't turn out to be as long as we hoped. Day 5 was at Coco Cay which was probably our favorite part of the trip. Had something for the whole family. Overall, this New Year's Eve Cruise was a great time! Read Less
Sail Date December 2019
The service in the main dining room and room attendant was excellent! The food in MDR was great as well! There are plenty of activities onboard. One thing I would suggest would be an actual single/solo cruisers activity that is planned on ... Read More
The service in the main dining room and room attendant was excellent! The food in MDR was great as well! There are plenty of activities onboard. One thing I would suggest would be an actual single/solo cruisers activity that is planned on the first day instead of having on your own option. I think this would go a far way for a solo cruiser like myself. I met some people but I think that it would be better to have something that would allow solo folks to meet other people. The staff is friendly and welcoming. I would suggest going with a group because you will probably have more fun. There are mostly couples and families. I sat with three other solo cruisers in the MDR. They did make an effort to seat solo cruisers with other people in the MDR so if you are solo, this is better than the Windjammer. I enjoyed the silent dance party, karaoke, and trivia. The shows were good overall. I would recommend this ship if you are traveling with a group. They need more activities for solo cruisers. Read Less
Sail Date December 2019
We've been on Anthem and Freedom. This was our first time on Majesty. I chose it for the great price and date-it included Christmas! I was worried prior to sailing that we would possibly be disappointed on Majesty because it is so ... Read More
We've been on Anthem and Freedom. This was our first time on Majesty. I chose it for the great price and date-it included Christmas! I was worried prior to sailing that we would possibly be disappointed on Majesty because it is so much smaller. We were not disappointed in its size. It was super convenient. We did not experience crowds or lines anywhere. When we wanted to use the hot tubs, there was room for us. MDR was similar to Anthem and Freedom with food and excellent service. Six of us traveled together in three rooms. Two of us attended the Chef's Table five course wine pairing on night 1. I've never done that before and from this point forward I will do it every time. The food, wine, service and knowledge were well worth the money. Three of us did the wind tasting on day 2. It was the usual. We do it every time and always enjoy it. Four of us did the all access tour. We'd never done it before and enjoyed it. I wouldn't do it more than once, or at least not more than once every five years... It's definitely worth doing once if you are interested in seeing the behind the scenes and off limits areas. We traveled to Key West and Nassau. At Key West we took the train excursion that takes you around the island and lets to you get on/off to do things. We got off and went to Ernest Hemingway's house and the Butterfly Conservatory. Both enjoyable and worth it. My kids (17, 20, 26) are all cat fans so besides the history at the Hemingway House, they got to interact with the 50 ish cats. We did some quick shopping at the tourist shops and headed back to the ship and ate a late lunch. At Nassau we had a private boat excursion scheduled through Island Marketing LTD. We've worked with them before and had a great time. This time they had to cancel the excursion last minute due to weather. That was disappointing but understandable. They gave us a full refund as their policy promises. We were able to book a last minute excursion with RCL to Blue Lagoon Island. We've been there before and it is beautiful and relaxing. Unfortunately, it was extremely crowded this time and the weather did not hold out. Picture a couple thousand people trying to get lunch at a pavilion at the same time and rushing for the ferry boat back to the ship so they didn't have to wait out in the storm. I would have been better off saving the $600, doing local shopping and staying on the ship. We did a quick souvenir shop and returned to the ship. $5 Bloody Mary's in Windjammer 7-10 AM was a great start to each day. Complaints- Trivia was scheduled throughout the cruise and was more often than not, not the advertised topic. That was disappointing because we planned our activities around participating in the trivia we were interested in/knew something about. The same thing happened with advertised 2 for 1 drink specials. I went to the location (Chorus Line Theater) and it was closed. Locked up. It's not fun to spend vacation trying to ascertain what is actually happening and what they are saying is happening. So as far as the Cruise Compass goes, it was a fail. Overall, great experience and would do it again. Read Less
Sail Date December 2019
This ship is way below average and outrageously over priced. 1. Cabin inside is tiny old with broken closet broken chair. The Worst is horribly dirty moldy air filter making guests sick for three days w/o knowing the actual cause ... Read More
This ship is way below average and outrageously over priced. 1. Cabin inside is tiny old with broken closet broken chair. The Worst is horribly dirty moldy air filter making guests sick for three days w/o knowing the actual cause extremely harmful to health. 2. Grand Christmas Sail is a price gouging fraud. Customer relations staffs are very rude and irresponsible. 3. Lack of entertainments: singers on stage are out of tune, dancers cannot dance. Untalented live band only show up playing a few tunes. Performers are subpar to the extreme. 4. Foods qualities are poor. Very plain and tasteless. RCCL Majesty of Seas is a very bad ship unqualified for cruise. Other company's small ships are much better. Don't be fooled. 5. Customer relations lost the customers data on board the ship. Staff are ridiculously intimidating to me. They should at least apologize for their own mistakes instead of threatening guests. 6. Ship captain gives false weather report on the morning of port arrival. Just three hours after his "all day sunny no rain", pouring rain begins. Many guests don't have to leave umbrellas inside cabins. Cruise director is very lazy and rarely shows up for entertaining guests. All and all, RCCL Majesty of Seas is a huge failure! Read Less
Sail Date December 2019
Majesty of the Seas is an older RCI ship. We have sailed on the Empress, which is slightly older and smaller, so we knew what to expect. There are no bells and whistles on this ship like Flow Rider, Ice Skating Rink, Amphitheater, ... Read More
Majesty of the Seas is an older RCI ship. We have sailed on the Empress, which is slightly older and smaller, so we knew what to expect. There are no bells and whistles on this ship like Flow Rider, Ice Skating Rink, Amphitheater, Carousel, Huge Broadway production shows, 20 restaurants, huge slides or Central park (BTW there is a sports center on the aft upper deck with a small rock-climbing wall). With this said, we still enjoyed this quick Xmas getaway. It was relaxing. I really like the Viking Crown lounge during the day. Very relating and good for reading of just taking it easy. One Important Note: Crew moral and crew expectations have both been impacted by the ban to Cuba. They looked forward to funds generated by that port, and I’m guessing the entire ship had put all their eggs in one basket. Several crew members we spoke with including admin sounded very disappointed over the ban. PROs The cruise director Tornado Tanya is very perky and full of energy. Overall service is Very Good. Room Steward was very Good. Despite her age and a little rust, Majesty’s overall cleanliness was good. The crew is on top of it day and night. Main Dining Staff were Great. Shows were ok. We enjoyed them, but we have seen better shows on previous RCI sailings. There are many Quiet Spaces to enjoy some down time during the day. A list of quiet spaces during the day (up until 3PM): The Viking Crown Lounge Boleros Deck 7 outside Certain Spots of the Centrum. You can find spots on The Pool deck 11, but it’s harder on sea days for obvious reasons. The pool area was adequate. We always found seating and shade. Kids were well behaved. I never saw the pools filled to the brim with passengers. The hot tubs are a different story because there are so few of them. We were able to use it when we boarded early on the day we stopped at Key West. We took a galley tour and found the Galley to be very clean. Most the food served was fine, but the galley tour lunch stood out because they served a seafood linguini that was very good tasting, and also a nice slice key lime pie (only served during this tour). The steak and Cordon Blue served in the MDR were both tasting as well. I don’t know about other Majesty of the Seas sailings, but the night life (bars and clubs) were very active on our sailing (maybe because it was during Xmas). The pool side band, The Cool Band sounded very nice. They also sang at other venues, such as Boleros. Check the out. CONs Embarkation was chaotic, long wait, crowded and staff was not helpful. Not too many day-time activities. Lack of food variety. Designated pool smoking section was not planned out well. Cigarette smoke could be smelled all throughout the starboard side of the pool area way beyond the designated section. I read about the following issue in several reviews but didnt give much thought. One could smell a slight sewage smell throughout different sections of the ship. It was mostly evident on deck 7. The casino reaped of smoke smell. Poor ventilation. Guest Services Mixed Review: I visited several times for minor matters, and they were addressed and resolved. I spoke with others on the ship who did not have kind words for quest services, and I can sort of see why. They come off as a bit cut and dry. A smile goes a long way. Some people prefer professionalism over smiles. I can understand that, but a smile does go a long way. People skipping the guest services line and staff saying anything. I refer not to get into any negative verbal exchanges on vacation unless it is really necessary. The internet is expensive but works very well. I didnt find the App to be too useful. You cannot only use it to communicate with other passengers on the newer ship. It was explained to me that the tech and wiring needed to upgrade the Majesty would be too costly. Key West is always a welcome port because it’s a small area with many activities, shopping and just the over vibe of the place. The weather was great during our stop. We stopped by Sloppy Joes for a drink. We decided not to get off in the Bahamas because we have been there many times before, so we stayed on ship relaxing. It rained most of the day. We had a good time. I would definitely be sailing with RCI again, but maybe not on the Majesty. Do your research and if you feel comfortable go ahead and give her a try. Read Less
Sail Date December 2019
I’m 12 years old and this was the 4th time I have been on Majesty of the Seas. From day one on my very first cruise on December 15, 2017, this has been my favorite ship. I’ve been on Brilliance and Oasis too. But Majesty is my ... Read More
I’m 12 years old and this was the 4th time I have been on Majesty of the Seas. From day one on my very first cruise on December 15, 2017, this has been my favorite ship. I’ve been on Brilliance and Oasis too. But Majesty is my favorite. I sailed on her as well as the date above: July 9, 2018 to Cuba, August 5, 2019 to the Bahamas, and December 18, 2019. I don’t know if I would have fell in love with cruising if this was my first ship or not. But I’m addicted. You cannot get a better crew. My waiter from my cruise to Cuba remembered me over a year later. When we walked onto the ship in December last month one of the next cruise workers immediately remembered me from August without me mentioning anything to him. Tornado Tanya the cruise director who recently got off Majesty remembered me from August and truly made those the best days of my life. She even gave me a present on the last night with candy and really sweet card and six of her bows. The captain and Tornado Tanya even let me have a selfie with them during the top tier event. We have always had great service on Royal Caribbean but especially on Majesty. She may not have all the bells and whistles but she is the best cruise ship out there. With the biggest hearts from the crew. I’m so glad I got to go on those cruises and I hope many more are to come in the future. Thank you Majesty of the Seas! -Sophie Read Less
Sail Date December 2019
The Majesty of the Seas is Royal Caribbean's (RCL's) oldest ship in its fleet and even with recent renovations in 2018, the Majesty shows its age compared to other ships in RCL's fleet. To make up for this, the on board ... Read More
The Majesty of the Seas is Royal Caribbean's (RCL's) oldest ship in its fleet and even with recent renovations in 2018, the Majesty shows its age compared to other ships in RCL's fleet. To make up for this, the on board staff is amazing. The captain (Captain Pare) is an excellent seasoned professional and we were impressed with how the staff treats its customers. Captain Pare is an excellent leader and the staff under him is exceptional for such a small ship. Their excellence takes away some of the physical issues which an older ship presents. But Royal has some issues that needs to be addressed IMMEDIATELY AT THE PIER in Fort Lauderdale. The ship sailed out of Fort Lauderdale. Upon entering the facility, we were greeting by a baggage handler which was soliciting tips. He was motioning with both of his hands making the gimme gimme money hand motion. We always tip the handlers anyway, so when we presented the bags, I handed him some tip money as my wife moved the bags towards the bag racks, then he motioned again asking for donations and making the gimmy gimmy hand motions again. I told him I just gave him some tips and he said GIVE MORE! More is appreciated he said. My wife and I were then worried that our bags would not make it on board! Is this what RCL wants its customers to think about before its clients even get on a ship? We reported the grifter when we got on board and hopefully RCL will fix this issue for all future cruisers. If it is not fixed, I will never take a RCL cruise again out of Fort Lauderdale again. SHAKE DOWNS SHOULD NEVER HAPPEN ON A SHIP BEFORE A CRUISE EVEN HAPPENS. Aside from the shake down, getting on board was breeze, The staff did a great job moving the 2,000 plus passengers on board. Where we went to our Cabin on the 5th floor (Room 5027) greeting by our Room Attendant Robert. Robert was an exceptional attendant, how RCL finds these incredible professionals who work tirelessly to keep the rooms clean is amazing. Aside from the 12 inch thick granite for mattresses RCL uses and the tiny crevice RCL calls a room, Robert did his best to keep it as clean as possible. There was rust inside the rest room and in visiting other rooms on the 5th floor, I saw the same thing (rust). Not even 2 years after refurbishment, there are parts of the ship which needs some help. Here is a hint RCL - FIX IT. For Diamond Club members, this ship is the bomb. Arvin oversaw the entire Diamond club experience. RCL if you are listening, why are not all your ships as good as this one? Majesty's Diamond serve puts Harmony's and Oasis diamond lounge to shame. They should all stick their heads in the sand for what this ship does for its diamond and above members. The appetizers were excellent, the drinks were actually served at 4:30pm instead for 4:50 or later sometimes and the staff was outstanding. Our bartender Maria made excellent drinks and they were delivered like clockwork by Olexander and Catherine who were exceptional servers. They made the trip awesome as we found them in other lounges and they worked their butts off to serve us and others. All of these individuals made this latest trip exceptional. Our thanks to all of you. The cruise staff on this ship is also exceptional. "Tornado Tonya" is an exceptional cruise director. Can't say enough about how much fun we had with all of her staff. Both Scott, Ana Banana and one other were over the top exceptional. Perhaps the larger ships can learn something from the smaller ones? Our dining service staff was the best to date, Table 99 Ashvin and Yogesh were our Waiter and assistant waiter. Outstanding is the way to describe both of them. I cannot say enough good things about how these two served us daily. I always thought RCL's larger ships were great, but these two opened my eyes on how great these smaller ships are. These two embodied professionalism and cared about the RCL brand - even with the stealing of tips RCL foisted on them back in 2013 when they unveiled their auto tip withholding program taking money away from both the Room Steward and Dining Staff (Head Waiter, Waiter, and assistant Waiter). Depending upon price, the Majesty can be an exceptional vacation value. The crew is exceptional and makes the ship that much better. However, the rooms we were in were very small, Our room had two extra berths in it. How a family of 4 could fit in it is a huge question. I would suggest a place where each room on a ship can be categorized and someone looking to book a room can see its pro's and con's. The stateroom attendant can only do so much. HE MADE THE RATING A 5 so we were lucky we had Robert, but he could only do so much. You can only fit 5 pounds into a 5 pound bag. Our room was tiny. The Gym is small, there is no elliptical equipment and there is no air movement. The ceiling is low - there are dents above some of the equipment from people's heads! Because the room is so small, all of the equipment should be working properly. The problem is that not all of the equipment was working properly. Instead of selling massages and foot rubs - have the staff fix the equipment and put some fans in the gym. Entertainment on board was very good. The comedians, dancers, jugglers, and even Tornado Tonya were excellent. The solute to all Veterans was a very nice touch and Tornado Tonya really did a wonderful job with it. There were many eyes filled with tears of thanks - honoring the US military for those falling and still alive is a great thing. Disembarkation was a breeze again at Fort Lauderdale. Again, this ship's staff does an excellent job to get you on and off. We most definitely would go again on this ship, but the fares currently being asked for New Orleans are grossly outrageous for this ship. I would not pay any more than $50 bucks a night for an inside cabin given how small the rooms are - and the fact that the mattresses are so hard, they must exceed the density of stone. Read Less
Sail Date December 2019
I booked this cruise for two main reasons: to obtain a ship's model to add to my collection; to experience this ship before she's re-positioned prior to being sold. I'd been aboard one of her sisters, Sovereign of the Seas, ... Read More
I booked this cruise for two main reasons: to obtain a ship's model to add to my collection; to experience this ship before she's re-positioned prior to being sold. I'd been aboard one of her sisters, Sovereign of the Seas, like 25 years ago or more. My ex-wife was aboard her 10 years ago and thought highly of her. My reasons had nothing to do with the itinerary--it was all about the ship. Although I'd spent time in both ports before, I did have a fine time shopping for cigars. On this one I was solo, traveling with a couple of friends including a married guy going solo. Embarkation was almost as smooth and easy as on MSC, light years beyond Carnival and NCL. Love her size and decor. The Centrum, while a dated concept now, is simply stunning. The dining rooms are understated elegant, the bars are themed and full of details. Although she's showing her age, like an elderly queen, she wears it well. Bumps, wear and tear, nicks, gashes, dents appear everywhere--carpet tears are fixed instantly. She's easy to navigate, even with the elevators that don't go where you need it and those "Tween Decks." Service is fine, unobtrusive and friendly without pushing. I was used to seeing and hearing the cruise director around ships, but on this one, she only appeared on TV and to introduce the theatrical acts. I didn't miss her. Although I noticed the length of the line at Guest Relations I had nothing to complain about and my bill was exactly as I expected. My favorites: Chen in the MDR, Sylvester at the Sky Cigar Bar and Raquel my cabin attendant. I chose my cabin based on the deck plan's indicating an exit directly to the Deck 7 smoking area outside my door. Nope. It was a hatch marked "Crew Only." It's a corner oceanview stateroom, turned sideways--perpendicular to the rest of them. With the two beds joined there's no room, so they turn the beds so the shelf below the window becomes the headboard. Lying down you're facing the wall with a lovely tropical painting instead of your television. If you want to read in bed, tough luck. Your reading light is on the right-hand wall across the bed. Alternative is your desk light, a stretch. I had to figure out that people could see into my cabin from the Promenade Deck. It took me two nights to figure out how to close the blinds. I slept like a newborn. Please take my comments about dining with a pinch of sea salt. I'm no gourmet. I'm no "foodie." I know about cooking. I have always lived to eat, rather than to eat to live. I have an educated palate. I have enjoyed many dishes from many cuisines. I would rather spend my money enjoying a "Chef's Table" or a special brunch with a galley tour than spend it going on some shore excursion. Which I did on this cruise. I shot a ton of video and photos of food. Good, bad and indifferent, it's just plain FUN to experiment and experience all kinds of food and drink. This is one of the values of cruising. You can ALWAYS find at least one thing you can tolerate in the MDR or the buffet. They are willing to cook steak medium rare, but forget it with hamburgers except at Johnny Rocket's ripoff joint. The best food to be found in the buffet and occasionally on the menu is the Indian cuisine. Authentic! Spicy! The desserts were mostly good. Flan was okay. Lava cake was excellent. Creme brulee was superb. Chocolate desserts were better than on the Liberty of the Seas. Pizza was okay, lacked a whole-wheat option. Compass Deli was pretty good, excellent fish soup! It's a quiet place, underused. Chef's Table was ably presented and uniformly good to great. Highlights: the filet mignon, lobster salad and the The World--a magnificent dessert made with Valrhona Chocolate. Lowlight: scallop carpaccio lacked flavor and needed that vinaigrette.. Service was wonderful in each venue especially after changing my dining time and table. Entertainment was mostly good. Although I skipped most of the performances in the Chorus Line, I was talked into attending the "adult" comedy show. After five minutes of listening to a middle-aged white guy making weird noises with his nose and lips, I walked out. Not funny to me. How could he call himself an "adult" comic without even saying "f____?" On the other hand, the live music was GREAT! There was a really good Caribbean band playing reggae and island stuff up in the Sky Bar area, and a terrific Latin band with a hot chick singer playing rock covers and great salsa. Activities? Like...what? Not into bingo or Trivia. Belly Flop? I'm only near the pool to smoke a cigar in the covered smoking section. Casino? Never. Organized Activities run counter to my way of being. Nassau and Key West are always interesting to me--for about an hour. This time I get off of the ship and headed straight to Greycliff, a true landmark in New Providence. Instead of spending my hard-earned pension in the restaurant, I spent it in the cigar shop. What a great place to watch people making tobacco art! They are really good at making wonderful cigars in a variety of shapes and sizes. I bought three Cubans (Partagas, Cohiba, Punch) three "Double Espresso" toros--their fullest bodied variety. Those three cigars could have bought me one luxurious lunch. Also had my traditional conch salad at a forgettable place on the waterfront. In Key West, I stopped in one of the best cigar shops there, bought myself an Oliva V Melanio and a Modus II cigar tool--a lovely thing! Also stopped in to buy a new Panama hat and fudge at Mallory Square, inside that old warehouse. Disembarking was a breeze, quick, easy and problem-free. A good time was had by all. Would I go again? And again? And again? You betcha! A bad day at sea is better than the best day on land. Read Less
Sail Date December 2019
My son (13) & I went on Majesty 11/20 thru 11/25...had a FANTASTIC TIME!!!! Easy on & easy off... Lots to do on her, small with a huge heart! Love this ship & the amazing Crew she has! We had an ocean view room port side very ... Read More
My son (13) & I went on Majesty 11/20 thru 11/25...had a FANTASTIC TIME!!!! Easy on & easy off... Lots to do on her, small with a huge heart! Love this ship & the amazing Crew she has! We had an ocean view room port side very near the bow, our stateroom attendant Merlin, was amazing, always greeted us with huge smile & very attentive. Our room was VERY comfortable & plenty spacious for the two of us...he's 5'8", I'm 4'11" in height & circumference LOL & STILL we had more than enough room. MDR food was fantastic, the staff, top notch :-) Windjammer & Sorrento's made us happier than happy for all our meals! Something there for everyone, again, the waitstaff...GREAT! The shows were fun & exciting...great performers & performances, the orchestra was GREAT! Music in Bolero's (Latin) was GREAT, I just Love me so Spanish music!! They had a guitarist in the Schooner Bar, who played a lot of the songs my son is trying to learn, so he REALLY enjoyed THAT!!! Veteran's Salute was a beautiful ceremony to recognize Military, past & present, as well as emergency response personnel, we were even lucky enough to be traveling with a WWII Vet. The ONLY HUGE complaint I have is...I had to get off the ship to go home :-( I was NOT happy about THAT at all! Read Less
Sail Date November 2019
Don't think about going on Royal Caribbean cruise line unless you want to find hair in food and cloth napkins, flies crawling on food at the buffet and to top it all off biten by bed bugs and then by fleas. We started off our cruise ... Read More
Don't think about going on Royal Caribbean cruise line unless you want to find hair in food and cloth napkins, flies crawling on food at the buffet and to top it all off biten by bed bugs and then by fleas. We started off our cruise by being excited to finally get away looking forward to 5 days off nothing but relaxing and fun. We arrived on ship and went to have a snack at the buffet while we waited for our room. When I unravelled my silverware I found a black hair on the cloth napkin. So I got a different set. Later that evening we went for dinner at the buffet and once again I got another black hair in the cloth napkin. 6 times in five days I received the black hair gift and twice in my food. My husband for breakfast waited in line for his omelet when it was his turn he asked the man for a 2 egg omelet but to please crack him two real eggs in the pan the man told him that the eggs that they had already in the bowl were real eggs my husband said I'm not doubting it I just like to see my eggs cracked in front of me the man kept telling him that the eggs in the bowl were real eggs and that it was those or nothing so my husband left without an omelet. next morning the same thing on the third day was different man he also told him the same thing. Then after a while the man said that he could make him 2 Sunnyside up eggs and put the toppings he wants on the side. We don't see what the difference is if he just scrambled them if he could do them Sunnyside up? When we were sitting at the table eating breakfast one of the person's who takes your dirty dishes and cleans the table walks past as someone had dropped some scrambled eggs on the floor he bent down and put his tray edge on the floor and took his pink cloth and wiped it on the dirty carpet to pick up the eggs shooked the eggs on the tray, wiped the carpet some more and then went to a table and wiped it off with the same pink cloth he just wiped the dirty carpet with. Everytime we went to the buffet for lunch or dinner there was always flies especially where the cheese was. We even told the workers and they said nothing not even swoosh them off. So we decided to eat only in the dining room. We ordered calamari for our appetizer we receive it ice cold so we both sent them back and asked if they could please make sure for it to be hot when we got the second calamari they were completely burned. one night there was a hair in our table cloth we told the assistant waiter and he came with his mini squeegi and tried to squeegi it off finally he took it off with his finger and threw it on the floor and then set our silverware on top of where he just removed the hair. Another time we were in the dining room and there was 4 dirty tables around us which remained dirty even when we were walking out but while we were there another server came over to one of the dirty tables and took off two glasses and placed them on a different table that they were setting up for new people. Now the fun part begins on the second day I noticed that the sheets had shifted and looks like they were falling off so I took the sheets off to straighten the bed when I saw the mattress pad was full of stains I showed my husband his eyes widen with disbelieve said what disgusting filth immediately he went in the hallway to ask who is the one who cleans our room when the man came we sowed him the mattress pad and wanted to know how they could even think about using such disgust. He said that he would contact the supervisor and get a different one for us and clean the room. That night I woke up itching my stomach I finally got up and went to the bathroom to see why I was itching. To my horror I see 3 black things on my stomach I pulled them off and set them on a piece of toilet paper put on my glasses to exam them and they had legs. So I woke up my husband and showed him he said these are bed bugs I showed him the bites where they were. we washed the bites and then I put Santi gel on them. Now who could sleep after that. We told the cleaning guy and he got the supervisor she came and looked at the bites and she took picture of the bed bugs to send to man to exam, she told us that they will thoroughly clean the room for us. My husband said no he wants to fly home but they said Costa Maya where we were supposed to be enjoying the day doesn't have an airport and they don't have a different room to move us to. My husband said for our safety and health that we were not staying in that room another night. We would take are stuff and sleep on the deck and tell everyone why we are here on the deck before we would sleep again in that room. The supervisor said to give her a minute she said they were going to move us to a different room. By this time it was too late to go down and sightsee so we decided to go and lay in the sun. while laying in the sun I started to get bit on my legs I moved and finally slapped my leg the people next to us asked if we were getting bit also. I finally killed a bug we all examined it and it was a flea. so we all left. While we were walking on the 7th floor we walked into this strong nose hair twitching smell we started walking faster but the more we walked the stronger the smell then we came across a plywood box that said for animals droppings we went inside to get away from the smell every once in awhile we got a wiff of that nose hair twitching smell. Obviously that box has never been cleaned. We went back again to see the ship doctor for them to look at the bites the first time no one there they said out for lunch the 2nd time they were medically debarkng someone and doc unavailable. How can you trust someone with your health when all they are doing is lying. First no room to move you then one magically appears when we begin taking our stuff to sleep on the deck, found no bugs in room but had three on me and bites to show with the pictures we took. We left the so called relaxing cruise with our stuffed wrapped in garbage bags biten by bed bugs and fleas only to have our stuff special treated to be sure no bugs or lavare in the clothes and suitcases and our vehicle fogged in case. when we called Royal Caribbean for our money back they said they can only give us their apologize. We could of stayed in the backyard enjoyed ourselves a few 6 packs and grilled something. It would of cost us alot less and have been more relaxing and wouldn't have the marks on my stomach from the bed bugs bite until now Read Less
Sail Date November 2019
I received a free 5 day cruise on select itineraries from the casino. Majesty of the Seas was one of the ships. My husband couldn't take anymore time off from work and my son was in school. Rather than let this "free" ... Read More
I received a free 5 day cruise on select itineraries from the casino. Majesty of the Seas was one of the ships. My husband couldn't take anymore time off from work and my son was in school. Rather than let this "free" cruise go to waste I took one of my girlfriends. I paid for the upgrade to a junior suite so I would get the double C&A points and I'm also Diamond Level. My friend had only taken one cruise before so she was impressed with the priority access we had while boarding the ship. The ship is old but seems to be well maintained. I absolutely LOVED the layout of this ship. It seemed bigger than what it actually is. There seemed to be a large selection of restaurants, even more than on ships of the same size. The itinerary was good as well. We went to Cozumel and Costa Maya. Both places my friend had never been. We booked fantastic excursions through the ship. Horseback riding in Cozumel and Open Bar Beach Break in Costa Maya. The excursions were amazing! There were a couple of down sides. The casino was extremely smokey at night. There weren't that many people in there gambling but the smoke was awful. I ended up getting sick with bronchitis the week after we got off the ship. I am a marathon runner, fitness freak, and never get sick. It seems ironic that I was this ill right after being exposed to the smoke. I would recommend RC check their purifiers, add more, or don't allow smoking in the casino. The menu was just OKAY and the food wasn't the best I've ever had either. I started to think that because this was a "low end" cruise that maybe they weren't as concerned with quality as I have known RC to be over the last cruises I've taken. We spoke with one of the entertainers in the Schooner Bar and he said that revenue was way down on the ship. I was not surprised to hear that. I noticed people "spiking" their drinks by the pool with "smuggled" booze. Too bad. I remember cruising before RC offered the drink packages and let me comment, that was EXPENSIVE. Now the drink packages are very reasonable and I am disappointed to see that the people on this ship that like to consume alcohol, didn't take advantage. Of course I love RC and I'm happiest when I'm sailing. Not saying I won't ever go on the Majesty of the Seas again, but I will be selective. Read Less
Sail Date November 2019
This was our 21st cruise, and 6th with Royal Caribbean. The cruise exactly met our expectations. The ship, food, entertainment, and service were all standard fare. Royal Caribbean runs a good operation, and everything ran smooth and ... Read More
This was our 21st cruise, and 6th with Royal Caribbean. The cruise exactly met our expectations. The ship, food, entertainment, and service were all standard fare. Royal Caribbean runs a good operation, and everything ran smooth and on-time. The ship is a bit old and worn without any bells and whistles, but that did not detract from the cruise. Cabins are a bit smaller and more sparse than usual. The food was consistently good, albeit uninspired. The food was "old fashioned" in the sense of your traditional American meat and potatoes, with little for the more modern plant-based, whole grain type eaters. Ethnic food was pretty much limited to Indian, which was generally prepared well. The entertainment staff did the usual trivia, contests, etc. and the production staff did their two mediocre shows. Again, standard cruise ship fare, with the comedian making stale jokes about how small the rooms are the the guy who juggled stuff and made (pretty funny) jokes. They did the disco party with YMCA, the love and marriage game show asking the strangest place the couples made whoopie, the belly flop contest, etc. All very predictable. The only real standout of the cruise was Simon James, the piano guy in Schooners, who had the bar rocking every evening. He obliged with Piano Man every night, and it made me think, man what is he doing here with his extraordinary talent and energy level. The service was consistently good, but certainly not with the attention to detail of Princess or Holland America. The fellow passengers were a diverse mix of ages, races, languages spoken, etc. and everyone got along very well on this fairly small ship. There were a lot of Floridians lured by low last-minute prices. I don't mean to leave a negative review. I think this experience would be great for a first-timer to see what a "regular" cruise looks like. We cruise a fair amount and so we like a "regular" cruise with a good price tag. This cruise certainly fit the bill, although I doubt there will be much of it that we will remember. I would certainly do it again for an inexpensive getaway to relax and recharge the batteries. Read Less
Sail Date November 2019
We chose this cruise because our original cruise to Cuba had been cancelled due to a travel ban.This cruise was suggested to us by royal Carribean and it was around the same price with 2 more additional days. So we figured it was a good ... Read More
We chose this cruise because our original cruise to Cuba had been cancelled due to a travel ban.This cruise was suggested to us by royal Carribean and it was around the same price with 2 more additional days. So we figured it was a good deal. We ported out of Fort Lauderdale and the check in process was fairly normal, no issues.Once we finally boarded the ship is when we noticed the lack of luxury. The decor was super dated, the entrance was small and the ship was quiet. No happy vacation vibes, no vacation drinks it was a underwhelming lobby with sales people ready to sell you one some plan that will better "enhance our experience". Since our rooms were not ready we decided to go the the food area and grab some lunch and lounge around. The eating are was small, and jammed packed. The food options were very limited and no fresh food being made by order. Once we grabe a cheese plate and a side salad, we sat by a window and quickly noticed it was so dirty that we could not see out of it. There were stains on the walls and parts of he walls and ceiling were being held up with duck tape. The workers walk table to table trying to get people to sign up for tours and sushi classes that cost extra money. After the 7th person came to the table asking us to sign up for the same sushi class that we kept declining I knew this was going to be a long 5 days. After eating we got to room and was immediately hit with the strong smell of sewage. Our room was abnormally small. and there was rust lime and calcium everywhere you looked. In every crease of the bathroom there was brown reddish rust.The mirrors had stains on them. The carpet look like it needed to be cleaned bad. The piping under the sink where they placed the floor towels had green mold-ish lings growing on it and the doorways were completely rusted out. It was what I imagine a Super 8 motel at a truck stop would look like, and smell like. TERRIBLE!. So of course I quickly gathered my things and me and my husband went to customer service and requested a room changes. The old us that the ship was booked and there were no other rooms available. I asked if the room could be cleaned. They told me that they would take hot water and come and clean my room after they had come in and inspected it, I was appalled because just hot water alone was not going to fix the rust and lime build up.And the sewage smell never left. All this took place in just the first 4 hours of being on board. The overall customer service sucked. They were trying to nickel and dime people to death. The food was terrible. the elevators didn't work. the windows were dirty ,and the lawn chairs were old and broken. This was my first royal Caribbean cruise, I normally cruise Carnival. and I was very disappointed,. Read Less
Sail Date November 2019
I was on this cruise due to a work conference. We had meetings each morning and on our sea day but then were free to explore the ship and ports. Due to the weather we were unable to dock at Key West. I was impressed with how quickly the ... Read More
I was on this cruise due to a work conference. We had meetings each morning and on our sea day but then were free to explore the ship and ports. Due to the weather we were unable to dock at Key West. I was impressed with how quickly the staff completely changed our meeting etc... with only a couple of hours notice. We ended up stopping at Nassau a day early and added CocoCay on our last day. Having cruised on several different but mostly larger ships, I was worried that the Majesty would be too small. I actually enjoyed the size of the ship as everything was close to walk to. The atrium area looked really nice with some small shops. If I would have been on a regular cruise I think the entertainment would have been a little lacking but we were busy with meetings and didn't really notice. Everything was very clean and I though the service everywhere was really good. I though the decor was pretty inside the ship - unlike my most recent Carnival cruise where the decor was incredible ugly and dated IMO. Had a "spacious ocean view" cabin on the 9th floor. The room was very clean with enough storage but was quite small. I would hate to see how small a regular room would be. Our room steward was Cheryl who was awesome! I brought an over the door shoe hanger which helped with shoes and cosmetic storage as there is VERY limited storage in the bathroom. The beds were comfy and the air conditioning worked well. We had a large group for dinner each night so we never had the same servers. Some of the service teams were great, others not so much. The dining room food was okay with a couple of standout dishes (beef tenderloin and apple pie). The buffet breakfast was ok but the scrambled eggs were awful! The only extra dining option was Johnny Rockets which was ok. There are no other extra cost dining options - miss the sushi and seafood options on the Mariner. There are also the freestyle soda machines right by the coffee shop and also upstairs in the buffet area. If you have a chance to to to CocoCay - do it! It was fabulous with a nice included lunch and some good shopping. The fresh water pool was amazing and you could always find a waiter for a drink (we did have an use the drink package!). I am an avid DCL cruiser and I actually liked it a bit more than Castaway, especially now that you can dock on the island. Overall a nice cruise - especially for the price! Read Less
Sail Date November 2019
We have cruised on Royal since 2011 and are the Diamond level, almost Diamond Plus. We have always enjoyed our RC cruises but I must say the Majesty was the worst we have been on. It was like they dumbed down the cruise, including service, ... Read More
We have cruised on Royal since 2011 and are the Diamond level, almost Diamond Plus. We have always enjoyed our RC cruises but I must say the Majesty was the worst we have been on. It was like they dumbed down the cruise, including service, food, friendliness of staff and especially the management. Terrible ship. Elevators that were not working, some only went down, some only up, some did go to all floors. The food services management is deplorable. I don't blame the servers although the service was not up to typical Royal standards. But just stupid kitchen management things like servicing prime rib that was razor thin instead of the normal 3/4" thickness that hold the juices, and we had to request steak knives for the rack of lamb. I guess they expected us to cut with butter knives. No specialty restaurants like Chops or Giovanni's and no Diamond or Suites Club. No reserved seating for suites guests in the theatre. Really NO amenities for the those of us that paid the higher price for a suite. The suite concierge showed up one evening at the happy hour in the Viking Crown Lounge (the designate area for suites guests) and then we never saw him again. We gave us letter with instructions to be at the conference center at 8am on departure day to be escorted off of the ship as is typical for suites guests. We were there a few minutes before 8am and were told that he had already escorted everyone off of the ship. He was a horrible Loyalty representative. Another indication of lousy management was that the muster drill took 30 minutes in the hot, bright sun. The crew acted so confused, like they had never done one before. The announcer kept making the same announcement 4 times. A real disaster. The only good things on the ship were the bartenders in the Schooner lounge, the retail rep in the liquor store and our room steward. Read Less
Sail Date November 2019
I tried to ignore all of the negative reviews on Yelp and TripAdvisor and focused on the positive reviews and I chose to book this vacation for our family. My 11 year old twins loved this cruise line because of the water park at CocoCay. ... Read More
I tried to ignore all of the negative reviews on Yelp and TripAdvisor and focused on the positive reviews and I chose to book this vacation for our family. My 11 year old twins loved this cruise line because of the water park at CocoCay. I chose this itinerary because it include a Perfect Day at CocoCay. The employees on the ship have a very easy time saying NO. No, I cannot have a fancy glass unless I order that specific drink (my $10 drink come in a plastic cup), NO, I cannot pour your wine in the dining room, unless you want me to ask a manager. Please accept their apologies that 1) we had to wait in a warehouse like room for hours because the ship entered the port late due to weather 2) that we verified that you were told on the phone that the water park was included (it is a additional $95 pp - we will give you a $175 excursion credit, after you were on the phone for an hour begging). 3) that we verified that you were told tips will be a total of $74 (charged $300) 4) that the ship had to be rerouted to Nassau because CocoCay had bad weather (this I understand), they returned the $175 excursion credit to the account that we had used for a helium balloon ride experience, they offered a list of new excursions for the Bahamas, none at the cost of $175 or lower. When we asked if there were any discounts that can be applied, the excursion rep said boldly that NO concessions will be made. When we went to guest services they said the excursion prices are higher because we are coming to the shore on short notice, so we should understand that, NO excursions will be priced differently to meet our budget. 5) This is a big one, when we booked with the rep over the phone we were given a $175 onboard credit, different than the excursion credit - this was very confusing to the guest service reps - they are telling us that we spent it, well this is day 1 and we didn't spend it. After hours at the guest service desk over the next several day they finally figured it out... because a couple days after the we booked the cruise, I called to let them know I saw a lower rate, they repriced the cruise and credited our credit card for the $37 price difference... by doing this we lost the promotional $175 onboard credit. Yes, everyone agrees that doesn't make sense. Yes, they did verify that I spoke with a rep 3 days before the cruise to verify that I was checked in and we discussed the tips, and the $175 onboard credit. NO, no way can they give that credit to us because we did save the $37... NO, they cannot change that! Apologies yes, making things right, NO. I really would love to be told one thing and the company to back that up. Super sad. I cried because I didn't want to worry about money while on the cruise. I worked a lot of extra hours to pay for this cruise and just wanted to sit back and relax. I was sad that the kids were not able to go on a different excursion when the balloon ride was cancelled. The ship is old and it shows. There are a lot of paint ships and broken things, gum under the bed frame, stickers on the bed frame, worn carpeting with strings hanging over, super slippery decks with few non stick mats, chipped plates, scratched windows and such. The room was the size of a shoe box, okay a little bigger. I have been on several cruises and this was the worst by far. Normally the staff, overall, makes you feel like royalty, this time I felt like a beggar. On the upside, our servers Amary and Dwayne, were very nice, as was our cabin steward. I got it together, we are on vacation and had a great time anyway. The shows were good. The pool, although small, was clean. NO, don't jump into the 6 foot section, NO don't use those googles. The kids loved the hot tubs and there were 4 of them. My daughter must have done the rock wall 50 times! Charles and the other employee were so nice and gave her many new challenges. My son and I danced to the live band and piano players and my husband and I strolled the deck under the stars. There was plenty of food options available all day, no one went hungry. Sometimes we were thirsty though, the only place to get the free drinks (iced tea, lemonade or water) was on the 11th and 12th floor restaurant areas. We were on the 2nd floor. The kids liked the kids club, looked like they were mostly video gaming so they only went twice. No bill under door on the last night / morning of check out so I have know idea what I will be charged. The line at guest service was so long, everyone was complaining about their bills, someone said they have been waiting for 2 hours in line. From my guest service experience, I'm sure nothing could be done about anything they were disputing, NO. So I chose not to wait in the line, NOPE! I will cruise again, but not with Royal Caribbean, that is for sure. Read Less
Sail Date November 2019
To begin we are Platinum level customers with Royal Caribbean. This guestions our continuation of business with their company. I appoligize for the rambling nature of this review. We had originally reserved this cruise because it had a ... Read More
To begin we are Platinum level customers with Royal Caribbean. This guestions our continuation of business with their company. I appoligize for the rambling nature of this review. We had originally reserved this cruise because it had a stop in Havana, Cuba. That was canceled due to political reasons this was not Royal Caribbean’s fault. The ship is old and showing it’s age. A lot of rust and over painting to disguise age. Has one pool which looks old and needs update. No room to relax by the pool. The cabin was acceptable but it was a “Junior Suite-1564” located directly under the pool deck. We should have known better. Very noisy with constant chair movement and constant stomping by other passengers. This the only deck (10) on this ship that has balcony cabins. There was a sewage smell from the drainage system in this cabin and other locations. We have done at least 15 cruises with RC, Holland, Carnival, and Norwegian. Never had that problem before. We had one of the greatest Cabin Attendants we have ever had. In fact RC has great employees on this ship. They are greatly under appreciated. To continue we both became sick after dining at The Windjammer one night. We believe it was from Shrimp we had eaten. The food at the Buffet and Dining Room is extremely ordinary and needs improvement. There are no special dining restaurants that are worth paying a penny extra. The entertainment is ordinary and we really didn’t bother. We exercise everyday of our lives. For some reason they needed to block the walking trail /deck with cleaning crew everyday. Do this maintenance at night. This was a long five day cruise. We would have probably gotten off early if we could. Due to the cancellation of Havana, Costa Maya was added. The Costa Maya Port has a pleasant appearance but you are constantly confronted by over zealous sales people. Cozumel is pretty much your typical cruise port. Hang out in an over priced chain restaurant/bar or go on one of the excursions that is at every other port. The disembarkation was the worst we have ever experienced. We were late into Port Everglades due to a Medical Emergency. We had to stop outside Key West to transfer a patient to The US Cost Guard. Again this was not RC’s fault. But what followed the next day was their fault. We were instructed to meet in The Chorus Line Theater and would be told when to disembark. We waited and waited finally we found out by a follow passenger that we should have been told but were not. The 9:45 AM time turned into 11:30 AM. It was disorganized and the extremely long lines were stressful. Well we finally got off the ship and got to the luggage pick up area only to not find my bag. Well the tag designating “4” was torn off. Thankfully an RC employee helped me find the bag. Passengers attempting to board were causing over crowding in the Cruise Port Area. Not their fault...again RC’s fault. To conclude RC needs to concentrate on rewarding their loyal customers like my wife and I instead of trying to build gigantic expensive ships. Another final comment is their overt attempts to get every last penny they can out of their customers with no thought at all. DO NOT cruise on The Majesty Of The Seas!! Read Less
Sail Date November 2019
liked the itinerary. key west and coco cay. cheap price. short cruise . 4 nights 3 days . HATED THE CABIN 7004. . ship was nice, not crowded. great entertainment. food good. service very good. prefer the larger ships like harmony, allure, ... Read More
liked the itinerary. key west and coco cay. cheap price. short cruise . 4 nights 3 days . HATED THE CABIN 7004. . ship was nice, not crowded. great entertainment. food good. service very good. prefer the larger ships like harmony, allure, symphony.. . windjammer never crowded.. go all the way to rear of winjammmer and an addtional area , same food. lots of tables available. or go upstairs where they have free pizza at sorrentos. also lots of uncrowded seating./ boleros nightclub great music. also schooners. the piano singer is outstanding. don't recall her name but she can really belt out songs. when you get to coco cay go to island early . the later you go the more busy it gets and you may not get a lounge. we stayed at chill island. my wife snorkeled. she brought her own mask and they supplied blow up swim vest free. lots of fish near the rocks on left side of beach . bar b q very good. on island. . going to coco again in dec on the symphony. Read Less
Sail Date November 2019
Majesty of the Seas Ratings
Category Editor Member
Cabins 3.0 3.6
Dining 3.0 3.9
Entertainment 3.0 3.7
Public Rooms 3.0 4.0
Fitness Recreation 3.0 3.7
Family 4.0 3.7
Shore Excursion 3.0 3.8
Enrichment 2.0 3.5
Service 4.0 4.3
Value For Money 3.0 3.8
Rates 3.0 4.3

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