1 Helpful Vote
Sail Date: March 2019
This was our family's second cruise on Majesty of the Seas. What we enjoy most about this smaller ship is despite its size there are many places to escape the crowds We always book two interior staterooms. On this trip we were on ... Read More
This was our family's second cruise on Majesty of the Seas. What we enjoy most about this smaller ship is despite its size there are many places to escape the crowds We always book two interior staterooms. On this trip we were on the second deck (2641 and 2135) The rooms were very clean and the attends did an excellent job. The rooms are small, (as to be expected) but we spend so little time in them this does not matter to us. Typically for breakfast and lunch we eat in the Windjammer Cafe. The staff and food is always good and there is plenty of seating. We recommend eating in the forward dinning area it is always less crowded. For dinner we book the 8:00 dinning time. The food was excellent, but the sevice was spotty. The head waiter Charlie was fine, but hard to understand. His second only came around a couple times the entire cruise. The excursions were great. In Cozumel we did the glass bottom kayak and snorkeling adventure. Our host Pedro did an excellent job explaining the importance of the reefs and was passionate about them. In Costa Maya we went on the Chacchoben Mayan Ruins and Blue Lagoon adventure. Would highly recommend this tour for any family looking for a full day excursion. Our guide Jay was very informative and did an excellent job answering all of our questions. The food was great. It consisted of fish, chicken, and pork tacos, grilled vegetables and potatoes and choice of drinks.This was our family's second cruise on Majesty of the Seas. What we enjoy most about this smaller ship is despite its size there are many places to escape the crowds We always book two interior staterooms. On this trip we were on the second deck (2641 and 2135) The rooms were very clean and the attends did an excellent job. The rooms are small, (as to be expected) but we spend so little time in them this does not matter to us. Typically for breakfast and lunch we eat in the Windjammer Cafe. The staff and food is always good and there is plenty of seating. We recommend eating in the forward dinning area it is always less crowded. For dinner we book the 8:00 dinning time. The food was excellent, but the sevice was spotty. The head waiter Charlie was fine, but hard to understand. His second only came around a couple times the entire cruise. The excursions were great. In Cozumel we did the glass bottom kayak and snorkeling adventure. Our host Pedro did an excellent job explaining the importance of the reefs and was passionate about them. In Costa Maya we went on the Chacchoben Mayan Ruins and Blue Lagoon adventure. Would highly recommend this tour for any family looking for a full day excursion. Our guide Jay was very informative and did an excellent job answering all of our questions. The food was great. It consisted of fish, chicken, and pork tacos, grilled vegetables and potatoes and choice of drinks. Read Less
2 Helpful Votes
Sail Date: March 2019
This was the first time I’m this ship. Pro 1. The ship is easy to get around 2. The staff was over the top friendly. 3. The rooms are extremely cozy. 4. Shopping was easy, not like the larger ships as if it were Black ... Read More
This was the first time I’m this ship. Pro 1. The ship is easy to get around 2. The staff was over the top friendly. 3. The rooms are extremely cozy. 4. Shopping was easy, not like the larger ships as if it were Black Friday. 5. The shows were fun, and enjoyable. 6. The ship is clean Con. 1. Smoking in the casino ( yuk yuk) those of us who can not breath due to asthma, or other lung issues can not go into the casino, not only that due to the fact the smoke and smell filters out into the entry wash while going into the schooner bar. It’s nasty PLEASE stop smoking inside the ship. This is a fire hazard, and it stinks. Second hand smoke is not healthy for the staf eather. 2. Coffee has not been consistent some days it’s great, other days it’s been bitter. 3. Diamond purks are not consistent one ship we get unlimited cafe, espresso. This ship nothing, we paid. 4. No fridge in the room. Overall. We love this ship and will come back. Read Less
Sail Date: March 2019
My best friend and I choose this cruise because we have been wanting to go to Cuba. We both have been on this ship before. I am just going to get to the point. The second day I was showering and noticed the water was coming out the shower. ... Read More
My best friend and I choose this cruise because we have been wanting to go to Cuba. We both have been on this ship before. I am just going to get to the point. The second day I was showering and noticed the water was coming out the shower. No big deal i thought. step out the shower to find my feet under water. Well the room flooded and into the hallway. Our stateroom attendant was awesome. They brought in this huge blower to dry the floor in the room. Well we leave out for a couple of hours to come back to a room smelling like mildew. We told our attendant we cannot stay in the smelly room. We go and talk to the customer service people and at first they tell us they dont have a room to put us in. Then they blame my friend for the floor still being wet saying she turned the blower off(we weren't in the room). They were so nasty to her i was appalled. Somehow they found a room for us, so we had to pack up all our things and move to the new room. Our new stateroom attendant was so horrible he complained to customer service and had the tips taken off(we gave cash to the 1st attendant). The manager of the floor said he was going to give us 30% off a future cruise within the next year, cool. fast forward 3 weeks later and we got $77 off. This was the worse ship I have ever been on. The dinningroom service wasn't great either. I asked for some crackers to take my meds and they never brought them. But they had soup and crackers. They were lacking in service there too. just simple stuff like I asked for no ice and they bring ice(i am always cold). The guys couldn't even get our names right (kristin and rebecca). The food was just okay, and the waiters didn't listenq when i asked for certain things. To be honest i have sailed many ships with Royal and their customer service has gone down the drain big time. The best part of the cruise was the Havana excursion. we did the Havana bucket list and it was amazing. It is a long excursion but you get to do everything....smoke a cigar, rum tasting, site seeing, dancing and local food. worth the cost. Quick recap... cabin was horrible, service was horrible, dining was meh, excursion was awesome Read Less
1 Helpful Vote
Sail Date: March 2019
Took the cruise because we wanted to see Havana. The full day Royal Caribbean shore excursion was excellent and fully met our expectations. In Nassau we just did our own thing as we had visited Nassau before. We knew this was an older ... Read More
Took the cruise because we wanted to see Havana. The full day Royal Caribbean shore excursion was excellent and fully met our expectations. In Nassau we just did our own thing as we had visited Nassau before. We knew this was an older ship when we booked the trip and didn't mind the cabins were not what you get on newer ships. But despite being an older ship, the public areas were quite nice and comparable to newer ships. This was our first time on Royal Caribbean and we were not impressed compared to our cruise experiences on other lines. The food was very good but throughout the cruise there were constant small annoyances that added up to the impression that at least on this ship and cruise, Royal Caribbean didn't have their act together. The crew generally were pleasant enough but it seemed they were clearly under trained so it was not their fault. A few examples: Each evening our group of six ordered cocktails at the various lounges before dinner. Each time it took over 20 minutes before the drinks appeared. Then, the wait-staff continually messed up what should be charged to each person's card. For example, a member of our party got charged for a bottle of wine when all he had was a glass. (Also, it is not that hard to make a good martini but we had to send a couple back.) The on-board app they were encouraging everyone to use started telling me that my on-board account had been suspended and the app wouldn't allow me to make any dinner reservations as a result. The guest relations desk replaced my passenger card twice but the disturbing message kept coming up even though my account was actually not suspended. Finally they took me to the IT guy who just shrugged and said the app really was only good for viewing the calendar of events on this ship and nothing else. Anyway, I don't think I am being petty complaining about these problems. We have never had things like this happen on other cruises and we would be hesitant to book on Royal Caribbean again. Read Less
1 Helpful Vote
Sail Date: March 2019
This ship is old and either in need of a huge refurbish or it should just be retired. It was difficult for handicapped people to get from one floor to the next in certain areas because the elevators did not stop at every floor. The rooms ... Read More
This ship is old and either in need of a huge refurbish or it should just be retired. It was difficult for handicapped people to get from one floor to the next in certain areas because the elevators did not stop at every floor. The rooms were so small you could hardly walk between the wall and the bed. Even the room attendant had trouble making the bed. There is limited number of drawers and the shower had a curtain. There is a running deck over deck 6 rooms and every morning we were awakened by staff rolling carts or by joggers. The dining was also bad. In the captain's club, there was a long black hair baked into a piece of chicken wrapped in bacon. At the buffet there was hair in the fruit. The culture of the staff on this ship needs to be changed from the top down. While some of the staff was friendly and what you would expect, the majority looked liked they didn't want to be there and were at times rude. The wait staff we had in the dining room need to get other jobs. Couldn't get water refills, the head waiter never had anything but a scowl on his face. We ended up eating in the buffet after two nights. The buffet was limited in choices and the Gluten Free options were few. The ship does not tag which foods are gluten free, so every meal, a manager had to be called. They also did not have separate lines for diamond plus and higher at embarkation so it took an hour to get through the line. We did not realize it was spring break and the college kids were constantly drunk and somewhat rude--blocking aisles, etc. Never saw so much bare skin in one place. Could not get to a bar to order a drink. It was awful for the families with little kids on board. Read Less
1 Helpful Vote
Sail Date: March 2019
Wanted to go to Cuba. Short itinerary was good. Suite very nice and balcony bigger than on most ships. Estimate about 12x21 balcony. On floor below buffet, but was still quiet. Buffet was very extensive and very good. Lots of seating ... Read More
Wanted to go to Cuba. Short itinerary was good. Suite very nice and balcony bigger than on most ships. Estimate about 12x21 balcony. On floor below buffet, but was still quiet. Buffet was very extensive and very good. Lots of seating available. Main dining was just ok. Pool area small, but lots of places around ship to sun. Took five hour tour which was enough. Generally poor, but improving in Havana. Our guide, very outspoken thanks the US for helping spread capitalism, and noted that anyone who thinks Socialism works should spend six months here and really see what it is like. She praised the new Cuban President, not a Castro, who is helping open up the country to capitalism. Get info on exchanging money. No credit cards accepted. Seeing the old cars and getting a ride will be fun for you to try entertainment by comedians was very good and singers and dancers were excellent. Would like to see some other cities on another trip. The statue of Jesus at the harbor as you sail in is magnificent and as it was early morning was beautiful and well lit. Read Less
1 Helpful Vote
Sail Date: March 2019
Destination was why we booked the MAJESTY OF THE SEAS. Pricing was why we selected an INSIDE STATEROOM. Experience of ship and destination exceeded our expectations. We selected the 8 hr BEST OF HAVANA, also the 5 hr EASY PANAROMIC TOUR ... Read More
Destination was why we booked the MAJESTY OF THE SEAS. Pricing was why we selected an INSIDE STATEROOM. Experience of ship and destination exceeded our expectations. We selected the 8 hr BEST OF HAVANA, also the 5 hr EASY PANAROMIC TOUR (included lobster lunch w/entertainment, by the sea). 5 hr tour was alot of repeat of the 8 hr tour, with a couple of new stops added. If you want souvenirs, best selection is on the 8hr tour. However, we found the coffee and rum best affordable on the 5 hr tour at the Fort. It is there you get the best view of Havana. You also visit the marble Christ statue. No admission into fort. This is also where you see the man (and his wax figure) who holds the Guinness world record for rolling the longest cigar. We purchased a cup of coffee at this shop. Affordable, but not recommended if you must have weaker coffee and/or with cream. We thought it was delicious. Prior to leaving home, we exchanged US dollars into Euros. Bank did not charge us any fee. Upon disembarkation in Havana, we exchanged those Euros for Pesos (CUC). Small 3% fee. Had we changed US $ into CUC, there would have been a 13% fee. We changed back to Euros, prior to leaving Cuba. Took equivalent of @ 100 Euros and spent about half. I did tip many (bus driver, tour guide, musicians, washroom attendants, & man I saw cleaning the cemetery). I left money in the church donation box. So, you will get the chance to use the CUC. I also took small (hotel-type) toiletries and spread the loot around as washrooms were visited. Always most appreciated. Some offered paper, but BRING YOUR OWN TP. Camera recommended if your cell phone is slower. Lots of storage necessary. Photo ops are many. The CARS! Revolutionary Square. It is endless and exciting. This being said, there are tour opportunities for touring in the classic cars, as well other options. Sun is brutal, so you want your hat and sunscreen. A note about the bus: it was new, comfortable, with seatbelts, and a toilet. A note about condition of city: walkways, as streets, are often uneven and in bad state of disrepair. Wearing good walking shoes and be mindful of where you are walking. We were too exhausted from 8 hr tour to go back out at night, but you could if desired. The VISA fee of $75 is worth it to see this destination. Touring on your own may not be permitted. Rules keep changing in Cuba. Note for Inside Stateroom: separating beds gives you floor space plus a shelf you would otherwise not have. We did get robes, foam pillows, nice toiletries. Everything worked and was clean/comfortable. The Diamond + experience was good. Breakfast in dining room in special area with specialty coffees. Evening was in the Viking Crown. No complaints - view was fantastic. Read Less
Sail Date: March 2019
The Itinerary is the reason we picked this Cruise. This vacation was more Culture(sightseeing) than most other cruises we have taken. The Majesty was a older ship but the crew was excellent it was not 5 star but more than adequate. Dinner ... Read More
The Itinerary is the reason we picked this Cruise. This vacation was more Culture(sightseeing) than most other cruises we have taken. The Majesty was a older ship but the crew was excellent it was not 5 star but more than adequate. Dinner in the Starlight dining room was excellent the service from our head waiter Habie was second to none...never had a bad meal. Breakfast and Lunch in the main dining rooms was also very good. The buffet and The Windjammer was typical buffet fare nothing special but not bad. Entertainment was good especially the comedian Steven White and Entertainer Derek Floyd. One of our favorite places to be in the evening was the Schooner Bar excellent drinks and the piano player was also excellent. Pool deck was crowded but we always managed to find a couple of chairs. Service at the three pool bars was good. Sylvester at the main pool bar was top notch. Cabin steward was also great. Read Less
2 Helpful Votes
Sail Date: February 2019
I don't know what the (2V) means. My wife and I have been on our 10th cruise with RCCL and will continue to do so. I really thought this would not be a good trip since we usually are getting a balcony but I thought what the heck ... Read More
I don't know what the (2V) means. My wife and I have been on our 10th cruise with RCCL and will continue to do so. I really thought this would not be a good trip since we usually are getting a balcony but I thought what the heck we do this one and the next one it's only 9 days we've been to the ports on the first leg of this cruise and our first back to back. The room was small but cozy and my wife and I survived yet in the future we will get a balcony we just need the room. Everything was great. We met a lot of nice people and our steward was awesome. Our shore excursions were only one in Key West (the second part of this cruise) and the rest were by private tours. The only problem I had with this was the back to back procedures which I feel should be reviewed and looked to change. We along with about 8 other passengers stayed on the ship for a back to back. Many reasons why we did that but mainly due to the fact we came from a long distance and need more cruise time than just 5 days. Upon our arrival back at Ft. Lauderdale for the second leg of our first back to back, (key word is "first") we were escorted last off the ship and taken to a waiting area. About 20 minutes later an officer of the ship came up and handed us an envelope with our new sea pass cards. Nothing else was in the envelope just our sea pass cards. And we were told to proceed to the ship. Nothing more was said or directed. So we were under the impression that our credit card was still valid on RCCL and the ship. Since we had a credit card for our onborad expenses and gratuities and didn't formally close out the account and our sea pass cards had our beverage package working, throughout the second leg we didn't think twice about the financial situation. The last night of the cruise we were given two separate invoices both of which were ambiguous and stated pretty much "if" you have a credit card and are fine with the charges everything is good to go. Well we had one and no one asked us to re swipe our cards. So based upon the good faith of how the first disembarkation took place it was more than reasonable to draw the inference that the charges were on the same card. Upon final disembarkation and being the 3rd group of over 17 groups to leave my sea pass card was flagged. I had to get out of line and go to guest services where there was already a 20 minute line waiting. That is when I found out that my card needed to be re swiped. Clearing the bill took about 30 minutes, it was as if she had to input each and every days charges separately. Then I was allowed to leave only to find out that it takes about 10 minutes for the transaction to clear their system so after fighting my way back to the front of the exit line and very frustrated that RCCL didn't have better procedures I was finally allowed to leave. I'm not over an hour delayed and then had to go through 17 other groups to get through customs which took an additional hour. I recommend that RCCL change their procedures a bit to avoid confusion with other first time back to back passengers who might encounter this inconvenience in the future. Instead of escorting the passengers to a waiting area for 20 minutes, take that time to either explain the financial rebording process or just walk them to the reception intake area to reinitialize all of their financial transactions and avoid the confusion in the future. And stop sending out invoices that are ambiguous. I know it's easier to have a canned statement but if someone owes then tell them, "YOU HAVE AN OUTSTANDING AMOUNT DUE OR YOU WILL NOT BE ALLOW TO DISEMBARK". I understand the legal ramification of that statement however the first recommendation to walk back to back guests through the reboarding process though the intake desk would be the best solution and avoid all of the delays like this one in the future. Read Less
Sail Date: February 2019
This cruise was terrible. I've taken more than a dozen. This was the first on Royal Caribbean, and I won't be back. I'll start with the food. It was bad. Very very bad. All the meals were bad. Breakfast in the dining ... Read More
This cruise was terrible. I've taken more than a dozen. This was the first on Royal Caribbean, and I won't be back. I'll start with the food. It was bad. Very very bad. All the meals were bad. Breakfast in the dining room had terrible service, coffee that was filled with grounds, and the food seemed like the pulled it off the buffet. And this was in the special dining room for people in suites! The buffet was better. Lunch was very repetitive and not kept full, so what you wanted was not available and you had to go back many times. They had 2 buffet lunches, which they alternated. Boring and not well done. And dinner was the worst. It seemed like they could cook a steak, but anything else was just bad. The salmon was way overcooked and cold. The salads were warm. They had so little staff that the (very nice) waitstaff were running a million miles an hour. They didn't even have anyone doing drinks, so the waitstaff were responsible for that, too. Unbelievable. During the day the cold drinks that were on the buffet were roped off when it wasn't meal time, so you couldn't get a drink between meals unless you paid for it at the bar. Unacceptable. There should be iced tea and lemonade available at all times (like all other cruises). It's not OK that drinks were only available when the buffet was open. They should be available 24/7. Now the decks. I have sensitive skin, and am unable to sit in full sun. Because the deck chairs were all TIED TOGETHER, I was unable to move the chair into the shady areas when they appeared. Why were they tied together? And why was a large portion of the upper deck roped off and unavailable? A sign said repairs were happening, and there were never any workers there. The best and largest area of shade was reserved for smokers, making it impossible to sit there if you didn't want to be asphyxiated. In addition, people were smoking on the upper decks in the non-smoking areas constantly and there was no policing of them. It definitely made the decks unfriendly. The decks were not clean on the at sea days, dirty dishes and glasses were everywhere, and there weren't any people taking drink orders. I was very disappointed at how small the pool was and how crowded. It closed too early, too. On the at sea days it was impossible to get near it. Since the climbing wall was so often closed, and it was on a great deck, I don't understand why there wasn't an adults only pool up there instead. I had been to Cozumel before, and it was its usual screaming self. If you walked around the town the shopowners screamed at you to come in. It was more unfriendly than I remember from previous visits. I will not go back. The other port was Costa Maya, a place I had never been. It was better than Cozumel in that there was less screaming, but whoever designed this fake place did a terrible job. It was so fake and built just to take money from tourists. I much prefer the private islands I have visited with other cruise lines. So there was something good- our room. But we paid a lot for it. This ship doesn't have regular rooms with balconies, so if you want one you have to get a junior suite. It was very nice, and had a couch and a chair, and even a bathtub! There was a refrigerator in the room that didn't work and didn't even have waters in it. The staff taking care of the rooms were lovely. I like shows on cruises and the ones on this ship were just OK. I thought the performers were talented, but the choreography was way too frenzied and the music was much to chopped up These people should have been allowed to sing full songs, not thrown together medleys. There were 2 comedians. One was good and had a great trick shtick.The other was uncomfortably dirty and I attended the "family" show. I would have been very unhappy with kids at that show. So it would be an understatement to say I am disappointed. I wrote to customer service and got nothing. When I wrote back again I got lip service- clearly a cut and paste email. My concerns were barely addressed. Like I said earlier, I have traveled on many cruise lines. Hands down, this was the worst. Even worse than the Carnival cruises I've been on. And it wasn't cheap. Everywhere you turned they were asking for more money. The drink and internet packages were way overpriced, too. Don't take this cruise. Don't go on Royal Caribbean. They don''t deserve your business. Read Less
Majesty of the Seas Ratings
Category Editor Member
Cabins 3.0 0.0
Dining 3.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 3.0 0.0
Family 4.0 0.0
Shore Excursion 3.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 3.0 0.0

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