1,896 Royal Caribbean Majesty of the Seas Cruise Reviews

The ship has indeed seen her better days and they are all in the past. The boarding staff in New Orleans were rude, uninformed, and totally messed up boarding directions. They treated the passengers like cattle and laughed when you ... Read More
The ship has indeed seen her better days and they are all in the past. The boarding staff in New Orleans were rude, uninformed, and totally messed up boarding directions. They treated the passengers like cattle and laughed when you followed their uninformed directions instead of fixing their mistakes. The ship seemed dark, dank, and dirty. Not in the sense of trash everywhere, but things were very dingy. The room was adequate and the steward was fantastic, but in poor repair. Windjammer food was held at unsafe temperatures and up to 6 hours for some foods. I asked about this and was told that some of the items that were to remain hot were held for 6 hours and the cold items as well, even though they were heated and chilled improperly. Meaning that the cold items were not chilled at all and the hot items were held at double temps for 6 hours. I don't know about you, but eating a hamburger that sat out for 6 hours is disgusting. The bar staff were generally very good and the drinks were as strong as you asked for them to be. The main theatre entertainment was pretty bad, save the magician. Overall if it is very and I mean very cheap this cruise will be ok. Read Less
Sail Date March 2020
One of the worst, most humiliating experiences of my life. Due to a noise complaint I was forced out of my room, forced to answer questions under duress to security, forced to talk to two doctors, and then locked in my room for 30 hours ... Read More
One of the worst, most humiliating experiences of my life. Due to a noise complaint I was forced out of my room, forced to answer questions under duress to security, forced to talk to two doctors, and then locked in my room for 30 hours despite the doctors telling them to let me go, that everything was fine. The ship captain is an egomaniac who made the decision and refused to talk to me. The doctor didn’t understand why they were doing it but wouldn’t get involved. Security was either on a power trip or were complete cowards. Even if none of that had happened, it was still a terrible liner. The rooms were terrible. Paint was scrapped, desk was chipped, heat didn’t work so the room was freezing and the shower water didn’t got hotter then lukewarm. Despite them promising to fix those last two, it never happened. The gym equipment was old and terrible. The free weights were all banged up. Half the treadmills couldn’t go over 7 mph. I did a body composition analysis and the machine was obviously broken as it popped out numbers that were clearly impossible. They still managed to charge $45 for it though. They screwed you with pricing for the wifi, $15 a day and it was the worst WiFi imaginable. It could barely load pictures. They charged an outrageous price for the drink package and all the bars desperately needed updating. All of the guns were broken, and nothing was refrigerated so if you got a drink with ice, it immediately melted, ruining the drink. You could never use the pool or hot tubs as they were always full of children. There needed to be some adult only locations so we could enjoy these amenities. The crew did there best but were clearly overworked and underpaid. It was hard not to tell bad for them, and this alone had me convinced never to book with royal Caribbean again. No one should Read Less
Sail Date February 2020
I'll start off by warning you this is a detailed review of our experience so far, on Majesty of the seas and we have only been in the ship a couple nights..hoping it turns around. The Royal Caribbean parking and check in process ... Read More
I'll start off by warning you this is a detailed review of our experience so far, on Majesty of the seas and we have only been in the ship a couple nights..hoping it turns around. The Royal Caribbean parking and check in process here in New Orleans is a clusterF#(K like no other, we have been on carnival from here and many RC cruises from other ports and none are as badly put together as the one here. Not sure if its any better if you park out in a public parking garage but thinking it maybe better to just do that, be cheaper, and wouldn't require you to walk over railroad tracks out in the open (glad it didnt rain on us and hope there is no rain upon return or we will be wet dogs). We tried to book our cruise about back about 2 months before the cruise date, for the 2nd person 60% off and kids free deal. We were told no more cabins were left to handle 4 people so our only choice was to pay for 2 cabins, got lucky enough to have them next door to each other, but boy are these cabins small and tight, yes these are even smaller than your typical cabins if you have been on any of the Oasis class ships. The ship shows its age, housekeeping and maintenance could be improved dramatically to at least make some of the simple really obvious issues better. Our sink does not drain, we have asked for that to be looked at 2 times and still isn't working right, the shower head in both cabins shoots water out from the hose so giving the kids a shower is a mess! The shower wall had mold on it, floors were not vacuumed in both rooms, the sink leaks from the bottom edge all over the shelf below, looks like its been doing that for several years from the damage its caused. I went to put my hats and stuff on the very top edge of the vanity and it had not been dusted off in months, so asked the room attendant to clean it off who than also found 3 old bars of soap up there as well. Room attendant Craig on deck 4, is who we have...unfortunately he is not happy to be on this ship, mad at the world, or maybe hates people of our ethnicity..regardless he doesnt speak to us, never officially introduced himself to us like they always do, actually had to ask 2 others and him who our attendant was just to find out who would be in our cabins each day, seemed upset about something and making it obvious so today i had to ask if we did something to make him upset or if everything was okay, needless to say that conversation went nowhere, he seemed bothered by us, so we have kindly asked him to not go back into our cabins to avoid any further issues with him...NOT LETTING HIS UGLY ATTITUDE RUIN OUR TRIP!! Our first day of the cruise we went to talk with dining and the first guy said we were all set for 530 dining but my parents were not at the table with us so we needed to go speak with his boss and she would make that happen. We went over to the head waiter Tamara i believe was her name, she said we were not on 530 and asked us who told us so, we showed her so she yelled for him to come over there and pretty much disciplined him right there in front of us, told him he was wrong, did not know how to look at his screen, needs to make sure he looks at the screen better and not to give guests the wrong info. We get it that he made a mistake but the way she treated him in front of us made him probably feel like jumping off the ship would be better and made us feel very uncomfortable as well. Sorrento Pizza and Compasd deli only keep 1 person on duty even when its about to be lunch time and lines are forming before 1130, RC needs to properly staff these areas so that people are not waiting so long for pizza, and staff isn't running like mad men trying to prepare, cook, cut, serve the items...its ridiculous that they do not better organize things for these type of areas for the rush hour times. We did report our issues with our Room Attendant to his supervisor, but the damage is done and we are stuck having to look at his grumpy ugly side eye ooks at us for the rest of the week, it sucks that 1 staff member can ruin the vibe of our trip when they make you feel like there is some sort of personal issue with us when we dont even know him. We have been loyal RC users and go to Emerald status with RC after this trip but unfortunately this is our 2nd time in the last 5 or 6 RC trips that we have had an issue with a room attendant, ironically both times the room attendant was from Jamaica, and as I understand RC is required to hire a certain amount of people from Jamaica as part of their deal to port in Jamaica but the service provided by the folks from Jamaica is not nearly as friendly and professional as you see from the people from China, India, or Mexico...im sure others will experience this same issue as we have, and hopefully RC will give them more training or not force these people into service level duties that require them to be friendly to people. Hoping our trip experience improves over the next few days, I used to love cruising but this hasn't been much of anything for us this time around...was hoping to just relax, not be stressed or worry about dumb sh!t while on vacation. Read Less
Sail Date February 2020
Just to forewarn this is mainly all a negative comment Lol. This ship is the 3rd smallest in the fleet, and built in the 90s. Boarding was not very smooth for us. Royal Caribbean never sent me any emails or a boarding pass or a ... Read More
Just to forewarn this is mainly all a negative comment Lol. This ship is the 3rd smallest in the fleet, and built in the 90s. Boarding was not very smooth for us. Royal Caribbean never sent me any emails or a boarding pass or a barcode or anything. Luckily I had downloaded the app so I at least had our room number but that was it. Ive been on one other cruise that was 10 years ago with carnival so I had no idea I was supposed to have a barcode to board the ship. Nowhere/nothing mentioned that. The room was tiny, which is to kind of be expected but it’s definitely smaller than the rooms I’ve had on carnival. We had an exterior room with a little round dirty window, Not to mention we are on our honeymoon and our bed is two twin beds just pushed up next to each other. We paid for the unlimited drink package, it was around $860 for two, but they were running out of stuff. Day 5 they Ran out of pina coladas. An excursion that I booked has been canceled on four separate occasions. The morning of that port, they were offering it again at a different time so I paid for it got off the ship and waited for an hour to find out that they had canceled it again. So that is now five times I have paid for the excursion just for it to be canceled afterwards. We sat and waited and asked multiple staff off the ship about the excursion and no one seemed to know anything. Finally 45 minutes past the time we were supposed to leave we found someone different to ask who then told us it had been canceled. Talking to the shore excursions desk is a nightmare and they are extremely rude and basically say that it’s not their problem and out of their control. Which is odd because its a royal caribbean excursion. There were Kids absolutely everywhere, When booking I was not aware that kids 12 and under sailed for free or that schools were out for Mardi Gras so maybe I can chalk that up to my mistake of not researching enough but I just had no idea it would be like this Almost every couple we have met have agreed that there are way too many kids. the ship has no adults only place, I was hoping there would be at least one adults only hot tub but no such luck, I did look on the map after I downloaded the app and did not see anything that said adults only but I just had my fingers crossed that there would be something. The hot tub capacity limit was five yet there would be literally 15 kids in the hot tub‘s with masks and snorkels on. Even the bars are full of kids which makes no sense to me how are bars allowed to have little kids. The only area that has no kids is the casino but you can smoke in there so that is just one big cloud of smoke. On port days some things on the ship are closed, not very many bars open, so be prepared to wait a while for a drink. At the pool there Nowhere to ever sit, and people reserve chairs with towels at the crack of dawn and there are just chairs sitting there with peoples towels all day long. I had even gotten up early two mornings to try and get chairs and by 8:30 there is still no where to sit. The policy On royal Caribbean is that if the chair is left unattended for 30 minutes or longer with no sign of returning they are supposed to take the belongings and put into lost and found but no one does that, and they do not even know their own policy. there was one day we saw six chairs with towels on them for over three hours my group finally decided to ask about them and everyone said they weren’t sure what to do. The staff renting out the towels told us to just sit there anyways so we did and then we got out at two hours later by the woman who had been reserving the chairs for five hours. Grand Bahama totally sucked. The port is not pretty at all, and the whole area is beat up from the hurricane. Its definitely not a sight to see. This is where our excursion got canceled but it was too late to book anything else so we got in a taxi to go to a nearby beach spent $40 for a very small and trashy beach area, that once you get to you have to pay for everything. At night there’s just not much to do for a couple in their 30s with no kids, there are quite a few bar areas but they are always empty and never music playing. There are a few game shows and things that go on throughout the cruise but they are pretty boring and all you win is a $.10 keychain. On the last day of the Cruise we finally found a hot tub that did not have 15 kids in it so we get in the hot tub to enjoy our last day with drinks and they start playing Disney movies on the screen with loudspeakers at 1 PM. it was so loud we couldnt even talk to our friends in the hot tub with us. Who wants to sit around the pool watching Disney movies at 1 o’clock in the afternoon?! In the casino, we were playing Texas hold em, the table was totally full, everyone having a great game, and at around 2 o’clock they decided to shut the game down completely because they did not have staff to keep the game going. Entertainment on the ship I would call mediocre. There were two comedians, one who we thought was great, the other was decent. There were multiple musical type shows, which we have zero interest in but to each their own. A couple nights theyd have an orchestra playing. And one night had a magician who was okay. Getting off the boat, was a COMPLETE NIGHTMARE!!! We were two hours late getting to the port which was fine because that was out of their control. But you can choose to either carry off your luggage yourself or you could check it in and the staff will take it off. We chose to take our luggage our self because we knew we would get off the boat and get out of there faster. There was absolutely zero organization and no order as far as who got off the boat when. Anyone on the ship who was carrying off their luggage was directed to all go to deck 4, so over half the ship they expected to be all in one tiny area with their luggage fighting to get off basically. Quickly that store got way too full so they started sending people up to higher decks. There are 4 elevators, and stairs. They were literally yelling at people to quickly go up floors, and to carry their luggage up the stairs and had no one there to help. I noticed quite a few elderly people struggling to get their things up the stairs while the staff just sat and watched them, offering zero help. So now everyone was spread out throughout the ship luggage in hand for about an hour and then they announce everyone to come back down to deck for her and they would start releasing everyone so then you are stuck in the exact same situation, everyone trying to get to the same deck at the same time. It was impossible!!! I don’t understand why they would not have each deck exit one floor at a time instead of telling everyone to meet on the same floor... The wifi was decent. I didnt love spending $100 for it, and it wouldnt stay connected for more than a few minutes, but it atleast worked off and on. This was our second cruise, bur first with royal caribbean. We will NEVER take another RC cruise again, and probably won’t ever even take a cruise in general again because this totally ruined my outlook on cruises. If you are in your 20s-30s with no kids, do not go on this ship. Even with all of the kids aside, there really is just not much to do. The pros were.....our server at dinner was phenomenal. His name was Jake and we loved him. Also most of the bartenders were very good and friendly. Coco Cay was great! It was a beautiful day and multiple places to sit without having to pay extra. It’s also nice that your drink package works on that island. We did an excursion snorkeled on our own and then just went to the pool. The downside I would think about Coco Cay is that there are lifeguards and ropes so that you cannot go out too far for or to certain areas which I’m sure is just for your safety but someone who has 100+ times I did not like being limited. The excursion we did was the stingray city and we absolutely loved it. The tour operators were great and we had more than enough time there. On the ship there was a gameshow called quest, that was a lot of fun! But it was only one night. In Key West we did an excursion called sail and snorkel and it was a lot of fun! However online it says 3 hours, but keep in mind its an hour boat ride out there, and an hour in. So its only one hour snorkel time. Also you dont get to drink until youre on the way back. The guys on the boat were awesome and so helpful. It was a good experience and i’d suggest it. Probably not for children though considering you are out in open water, and it can be a little rough. Also we stayed at towneplace suites in metarie the night before, and were allowed to leave our car there for the week for no extra cost. We ubered to and from the cruise at around $25 each time. When we got off the boat to help our Uber out we walked maybe half a mile so he could get to us easier and faster Read Less
Sail Date February 2020
We were excited to cruise out of NOLA again on RCL and the prices on this seven day cruise were great. We traveled with two other couples from our community. We are all seniors and we all drove from Texas to New Orleans. My husband and ... Read More
We were excited to cruise out of NOLA again on RCL and the prices on this seven day cruise were great. We traveled with two other couples from our community. We are all seniors and we all drove from Texas to New Orleans. My husband and I are Crown and Anchor Diamond Plus level. A couple of unexpected things impacted our cruise. The cruise prior to ours was delayed arriving and disembarking in New Orleans. We received an email that the earliest we should arrive at the terminal was 3:00. The ship itself did not arrive until around noon due to bad weather conditions (high wind and waves) that arose during the final evening. This caused problems for both those on the ship and those waiting to board. The parking in the area was full with the cars of those on the ship. The ship was not promptly cleared by the port and the terminal was crammed with lines of people shoulder to shoulder waiting to board while others getting off the ship where trying to pass through. We left and returned about an hour and a half later to still find ourselves in lines. Everything on the ship was delayed, muster drill, dinner, and shows but mostly I think everyone was just happy to finally get on board. We sailed down the Mississippi River in dark instead of at the planned 4:00 departure. The other disappointment was that evening Diamond and above events in Crown Viking Lounge during happy hour were discontinued completely the cruise before ours. We could still use the three vouchers on our cruise card at bars during the happy hours period. We went to the Cruise Critic Meet and Mingle and the cruise director Tom addressed both the late arrival and the absence of the evening event head on. I thought he did a good job of handling questions and defusing the disappointment both of these issues caused. I don’t think either of these problems was created or controllable by the staff on the Majesty. Now that those issues are out of the way, I will go on with the review. We had a superior ocean view cabin on deck nine. It was 154 square feet and was fine for us. It had a refrigerator that actually cooled and a love seat size sofa. There was plenty of storage, our suitcases fit under the bed. Oddly, there are no longer skirts around the bed between the mattress and the floor. One of the other couples had an ocean view (porthole) cabin on deck three. It was 114 square feet and it did not have a refrigerator nor a love seat. They had their beds separated in order to have more space and access even though they would have preferred to have the beds together. I cannot imagine how more than two people could have shared these cabins but with the kids sail free promotion there were plenty of families on board. There were very few balcony cabins and they were all classified as suites. Our dining experience was not great. We had a table for six in the MDR for early seating and we were consistently served last causing our food to be cold. I think service was impacted by the number of tables our waiter and assistant were assigned. We did make the Head Waiter aware of this problem on the second night but there was not much improvement. We felt that wines served in the MDR were skimpy short pours. We also let him know about this but there was no improvement. Desserts were underwhelming. The bread pudding served the final night was less than one inch thick, rubbery and so dry it curled at the edges. This was possibly one of the worst desserts I have been served on a cruise ship. There were some odd things like no horseradish available for the prime rib on either of the two nights it was offered but there was horseradish offered with beef tenderloins in gravy served on a night between the two prime rib nights. All that said, we did not go hungry and always found something to eat. We liked that Sorrento’s Pizza and the Compass Deli were in a separate section above the buffet with lots of seating and that these two venues were open later in the evening. I liked that all the soft serve ice cream machines were manned by gloved employees instead of allowing a bunch of little kids to help themselves and spread germs. I enjoyed the chopped salad bar at lunch and the Diamond breakfast in the main dining room. The casino was way too smoky for us. We like to play video poker and would have played at the bar machines. These machines were in the no smoking area but smoke was awful everywhere spilling out into the nearby Schooner Bar and Centrum area. Doesn’t management see that many of the smokers do not even pretend to gamble, they are just there to smoke indoors. There is no smoking in the casino on the Empress of the Seas and there should not be a smoking casino on Majesty of the Seas. Entertainment was two so- so production shows, two decent comedians, and the headliner “Long Run”, an Eagles tribute band. There was a lot entertainment in the Centrum area where there was almost no seating. I enjoyed the bars and lounges. They were BIG. Boleros stretched across the ship from port to starboard. The activities team did a good job with trivia and games. There was plenty of room for groups to relax and visit. The lounges had a lot of big windows to the outside so that we could enjoy sea. The promenade on deck seven was easy to access and allowed a full walking loop around the ship. Many more modern ships lack this wrap around deck and the many sea view windows on the Majesty. You may have read that the elevators on this ship are confusing and that the restrooms are not where you expect them to be located compared to other ships. We got a handle on the lay out fairly quickly and found the ship easy to maneuver because it is smaller. I am not sure that it would be as assessable to those using walkers and wheelchairs. The Centrum elevators are very small and there are elevator lobbies with stairs. It would take some extra planning for those needing to avoid stairs. The ports were good. We usually only get the western Carib ports out of Galveston so Key West, Nassau, and Coco Cay were good stops for us. We used a local bus #10 to go to the beautiful casino at Baha Mar resort on cable beach in Nassau and enjoyed it very much. We loved the new Coco Cay. The giant swimming pool with swim up bar was great. The water was a little chilly but we snorkeled some with our own equipment. We had the fancy tacos and funnel cake. Our ship was the only one at Coco Cay and we had the place to ourselves. We have been to Key West many times and the day was very sunny. We walked to the historic cemetery and back to a Duval bar for a drink. It is amazing that there is always some live entertainment to be found in the Key West bars regardless of the time of day or the day of the week. I think that I have covered the items I am interested in and look for when I am reading a review. We really enjoyed the cruise. We had mostly good weather. We could drive home from New Orleans in one day. I got to see an early Mardi Gras walking parade in the French Quarter the night before we sailed. Our friends were fun travel companions. We certainly got our money’s worth in this ten day get away. Read Less
Sail Date February 2020
Just returning from 7 days on the majesty of the Sea out of New Orleans. Brought my sister in law with us who had never been on a cruise. It was not the best Impression for a newbie. Beyond RCC control the ship arrived at 3:30 due to ... Read More
Just returning from 7 days on the majesty of the Sea out of New Orleans. Brought my sister in law with us who had never been on a cruise. It was not the best Impression for a newbie. Beyond RCC control the ship arrived at 3:30 due to experiencing bad weather coming in. Embarkation was a crazy madhouse. Very long lines since they had us all arriving to board at 3:00pm. Embarkation took about 90 minutes. Pros Cheap price Food Average to above average Eagles Tribute band phenomenal Comedian very fun Ports were great Guitarist was great Staff courteous and helpful Dining staff excellent Cons Inside room on deck 2 very small and minimal storage. Hint. Have beds as twins rather than king. Made room more comfortable for two people Beverage prices high (1 beer and 1 Bloody Mary was $25 after tip) No seating in Centrum area where many events took place Production shows were average. Pool area overcrowded especially hot tubs, no area for adult only, kids took over the hot tubs Sewer smell on lower decks, especially today on debarkation day, enough to make you nauseous while waiting forever for elevators Buffet for breakfast usually pretty good but today coffee cold eggs cold too little seating. Waited too long before opening both buffet sections With all the news about conovirus the handrails were not wiped down enough Accessibility for many was difficult due to having to use stairs to get to several of the elevators in the main areas of the ship I’ve been on many cruises on four different cruise lines , RCC included. If this was my first cruise I would not cruise again. Very bad impression. I will cruise again but I think it is time to gut and redo this ship or retire it completely Key West and Nassau are walkable ports. We enjoyed both of these port days. Used some of the walking tour ideas from Pinterest. Coco Bay was very clean and nice. We were the only ship there that day. Complimentary food available was good ( except hamburger). There were plenty chairs around beach and pool available. You can use your beverage package on this island that is owned by RCC Read Less
Sail Date February 2020
The Majesty is the second oldest ship in the line, but contrary to some opinions it is an attractive ship in very good condition. This ship just began homeporting out of New Orleans a few weeks prior to this cruise and in the past the ... Read More
The Majesty is the second oldest ship in the line, but contrary to some opinions it is an attractive ship in very good condition. This ship just began homeporting out of New Orleans a few weeks prior to this cruise and in the past the Crown and Anchor Lounge was reserved for Diamond and up Crown and Anchor Society members from 4:30 to 8:00 pm as a partial replacement for the lack of a permanent C&A lounge.The week previous this was eliminated, to the great disappointment of C& A members. It was unknown at the time of the cruise whether an alternative would be forthcoming on future departures. It is a very interesting cruise to take as you sail down the Mississippi River for about eight hours before reaching the Gulf of Mexico. The next two days were at sea, reaching Nassau the next day. Freeport was the next day, which is an industrial port a half hour from the actual town. There were only a series of t-shirt kiosks and pop up beer bars, although there was a small stage with a band playing as well. In spite of this there were three cruise ships docked there! I attempted to talk to two cabbies to ask if there was transportation into the town and the price. One only wanted to take people to the beach and the other couldn't be bothered to tear himself away from his phone screen. The next group were too busy to stop their arguing amongst themselves to talk to me. I gave up and went back to the ship after a total of about a half hour ashore. However I found it interesting to see the port activities from the top deck of my ship. They included three ships loading/unloading containers, sand excavation, a drydock with a Holland America ship in it,a large petroleum tank farm and two large off shore petroleum loading piers for tanker ships. Nevertheless, since I had never been here before I considered it to be an ok stop, although it could have been a shorter one. The last stop was at Key West, where we had to undergo customs and immigration passport checks before re-entering the US. This started at 7:00 am. We departed at the scheduled time of 2:30 pm, making for a pretty short visit. Weather was generally a bit cool but sunny and nice. The last day was a sea day before returning to New Orleans. However the night before was filled with strong headwinds, swells and current. At about 10:00 am the Captain announced that as a result we would be delayed five hours, arriving at 1:00 pm instead of 8:00 am. this was helpful in allowing those of us who needed to rebook flights to do so as soon as possible. The next morning we received a letter saying that Royal Caribbean would reimburse passengers $200 for domestic flight change fees and $400 for international. I thought this was very fair and commendable. There is a lack of chairs in the centrum and no tables to put drinks on as you would find on other ships. This makes it difficult to watch the shows and bands held there instead of in the lounges that are better equipped for it. The outside wraparound promenade deck has only three chairs that allow you to sit up in, rather than lounge chairs. Many find this more comfortable and some find it difficult to sit down and get up from the loungers. These are not expensive things to add, so hopefully RC will do so, as others complained about this also. I mention these things because I feel such information is useful to others considering booking a ship. In spite of some of these things I enjoyed cruising on the "Madge". The crew in the main dining room were uniformly great and the food above average. The Windjammer buffet was not so good, featuring apparent regional cuisine, which was nice up to a point, but there was a need for some of the usual favorites as well. The Sorento pizza cafe and deli were also good. Cabin steward (Martin) and Loyalty Ambassador (Vernon) were top notch. Captain Per and Rodney the hotel director were very personable a accessible. I would gladly cruise on this ship again. Read Less
Sail Date February 2020
We chose this cruise because we like smaller ships. It was a great ship to get around .I liked seeing the same people around the ship... I didn't think it was in as bad shape as I had been reading. It wasn't new but I didn't ... Read More
We chose this cruise because we like smaller ships. It was a great ship to get around .I liked seeing the same people around the ship... I didn't think it was in as bad shape as I had been reading. It wasn't new but I didn't see anything falling apart any where . The room was very small . We had a inside room.We did find that if you separate the beds you have a lot more space. Service was very good every where. We really did enjoy all of the entertainment.. Great shows. Embarkation was quick. Disembarkation was a nightmare.It was the worse we have ever had. We couldn't even get out of our room. There were people in every hall just waiting in lines.We couldn't even make it to where we were suppose to be waiting . They sure need to work on that . The food was the worse we have ever had. Nothing was like it was discribed. Buffet dessert were the same everyday . They all looked aliked and no taste. Dining room desserts we better. They seemed to have a lot of trouble with getting the dining room seating and times right . There were hugh lines the first night trying to have seating and time changed We wanted open dining but couldn't get it . There are only a few tables so you are lucky if you get one. We did end up with good table mates. Casino. Very Very smokey. I didn't see or hear about anyone winning. It was a very tight casino. .We went every day and didn't even win enough to keep us playing.I don't expect to win big but I would like to play for a while. The ports were ok . The timing wasn't very good . They would get there very early and leave very early. It wasn't a problem for us because we have been there so many times . . I don't mean to sound so negative because we did have a good time . I just wanted to let you know some of the things that may be important to you. We would go back on but would know not to expect good food Read Less
Sail Date January 2020
We were terribly disappointed in this cruise. It's the fourth ruise overall for me, my second on Royal Caribbean. But it was the first cruise for my friend, and based on our experience, she says she will never cruise again. I will ... Read More
We were terribly disappointed in this cruise. It's the fourth ruise overall for me, my second on Royal Caribbean. But it was the first cruise for my friend, and based on our experience, she says she will never cruise again. I will never cruise with Royal Caribbean again. Embarkation was overwhelming. There was just a mass of people with no one to indicate where the line was or where you were supposed to go to get in line. It took an hour to get onto the ship. Once on the ship,there was no staff direct you where to go or what to do until your staterooms were ready. People were just wandering around carrying their luggage. The food in the main dining room was good, but the buffet food was very poor. Excursions were very poorly organized, and the information given on the ship was very different from the information given to us once we reached the excursion's guide. I had gone to the excursion desk the night before our excursion to see if there was anything in particular we needed to take. I was told no, it was all provided. But once we got there, we had to rent all kinds of things that we had actually brought with us on the trip . But because we had not been told we needed to bring them with us , they were still in our room. The guest relations desk personnel we're not helpful with anything. Any question I asked they referred me to somebody else, who also didn't have any answers. I won't go so far as to say the personnel at the guest service desk were rude, but they definitely weren't friendly or helpful. We spoke to other people on the ship and everybody had experienced the same treatment from them. Disembarkation was even worse than the embarkation. The ship was an hour and a half late docking, but they had neglected to tell us that. Everyone arrived at the disembarkation deck at the time we had been told in a newsletter left in our rooms. Because we were so late docking, we had to stand for an hour and a half waiting to get off the ship. The hallways and stairways were so packed nobody could get up or down to go to their staterooms, and the elevators couldn't be used because nobody could get off the hallways were so packed. The worst thing is that I had booked another cruise for the fall with Royal Caribbean before I took this cruise. My experience was so poor, that I have decided not to go on that cruise. I contacted Royal Caribbean multiple times about refunding my deposit. It seems that since my cancellation of the cruise was not due to a fault on my part, but due to the fault on Royal Caribbean's part that they should refund my deposit. It didn't seem right that I was going to be penalized for Royal Caribbean providing poor service and a poor cruise. they have absolutely refuse to do anything including refunding my deposit. They will only state that this is " company policy". Needless to say, I will never cruise with Royal Caribbean again and I certainly won't be recommending it to any of my traveling friends. Read Less
Sail Date January 2020
If it is too cold to go in the pool on deck, the only things for your children to do is the rock wall (during it's open hours) and Ocean adventure (their understaffed kid's care). The shows were so, so... Richard Harris the ... Read More
If it is too cold to go in the pool on deck, the only things for your children to do is the rock wall (during it's open hours) and Ocean adventure (their understaffed kid's care). The shows were so, so... Richard Harris the comedian, was good. Although, we never made it to our final destination to trade off performers and entertainers, so that probably contributed. We booked 2 rooms (at the same time), but were assigned different tables on different floors for sit down dining! Then they tried to accommodate by moving us to 8pm dining... won't work with kids. The 2 times we did attend sit down dining we had bad service. The first night the server was sick, so we got fill in service from the other waiters on the floor. We were the last people to get our food over an hour after we were sat down. The 2nd time we got better service, but the lobster we ordered was TERRIBLE. Completely overcooked and chewy. Windjammer and Compass Deli was the saving grace for food for us. Granted the food quality was barely above gold corral buffet food in my opinion. But it was fast and always there, which was great with kids. We NEVER made it to Nassau, never picked up the last entertainers. Instead, their compromise was to take us BACK to Key West for a quick 3-4 hour day trip by the time we got through customs. We're from Florida, so this was really disappointing to not even go the Bahamas, whole reason we booked the cruise. There is not much of anything to do on Key west besides, eat, trolley and the butterfly garden. Which we did the trolley the 1st time... so we gave the butterfly garden a try, oh yeah, the closed 45 min after we got there! That's because we couldn't get off the ship until after 2pm going through customs. It was a 7 days cruise and NOT enough to do on the ship when the weather is so, so and you have so many sail days. Read Less
Sail Date January 2020
Chose this cruise because of value and time constraints. Cruise port hard to navigate and understand because of lack of signage. On entering stateroom found shower had not been cleaned properly and had long dark hair on walls and floor. ... Read More
Chose this cruise because of value and time constraints. Cruise port hard to navigate and understand because of lack of signage. On entering stateroom found shower had not been cleaned properly and had long dark hair on walls and floor. Offered a bottle of wine for our inconvenience. Traveling with a young child and they were not very accommodating at changing dining time to early. Dining room staff in evening were excellent but breakfast left a lot to be desired. Food was only warm and service was lacking. A few days into cruise found tiny ants (termite type) in our cabin. Their response from Hotel Mgr was “there cannot be bugs on our ships “. They finally saw them and only offered to move us to move us to deck 8 above the nightclub. IndicTed it was the only available room even though we had staff indicate they were down by approximately 400 passengers. They then offered us a future cruise credit which we declined. Then they offered us an onboard ship credit that we reluctantly accepted. First and last experience with Royal Caribbean. Read Less
Sail Date January 2020
This was my fourth cruise with RCI, and, as usual, I left the ship satisfied. We decided to take this cruise as a family since the prices were very low, and we all enjoyed it. Although embarkation was a bit slow, it went smootly. When ... Read More
This was my fourth cruise with RCI, and, as usual, I left the ship satisfied. We decided to take this cruise as a family since the prices were very low, and we all enjoyed it. Although embarkation was a bit slow, it went smootly. When we boarded the ship, we found out it wasn't as small as we thought it would be. Although it was very accessible, it had a very decent size. Also, since the ship is 30 years old, we thought it would look old. We were wrong. The only thing that made it seem old was the sound that the engines made when they started. We booked an oceanview cabin. When we arrived, we were dissapointed by the size, but we slept comfortably and didn't find the size as a problem, but if you're claustrophobic or are over 70, I wouldn't recommend booking an oceanview cabin for its size. Dining is delicious on this ship. The main dining room was fancy, and the food was amazing. The Windjammer was very good, and there were many potions to choose from, but I would recommend for everyone to have lunch at Compass Deli. The paninis are delicious. All activities are fun and entertaining. The cruise director's staff does a really god job. What you cant miss: 60 Seconds Or Less Challenge, all Trivias, Game Shows, and Baggo Competition. Entertainment is great on the Majesty. Although I didn't attend much shows, I did see Boogie Wonderland, and you can't miss it. All crew is amazing, as on every Royal Caribbean ship. I would like to recognize certain crew members: Qiao Xiu (China), Yifan (China), James (UK), Juvenil (Philippines), Samantha (Mexico), and Tanya (UK). The last is the cruise director, and she does an outstanding job. Regarding ports, there were 2 I loved. First, Coco Cay. The private island is amazing for all ages, and it provides a day full of adventure. I do recommend for every kid and young adult to get the Thrill Waterpark Full Day Pass. It's totally worth it, and all waterslides are amazing. Then, Key West. It's a beautiful, small town filled with small houses. If you want to get to know the island, I recommend renting a bike on your own. You'll save some money. Finally, Nassau. Unless you're going to the Atlantis, don't det off the ship. Overall, we had an amazing vacation, and I would recommend for everyone to take this 7 night cruise. Read Less
Sail Date January 2020
We just got back from a short cruise in the Majesty of the Seas. Let’s start with the PROS- Entertainment was great . Food was fantastic. Check in was a breeze. Customer service was impressive. Happy folks working in this cruise. ... Read More
We just got back from a short cruise in the Majesty of the Seas. Let’s start with the PROS- Entertainment was great . Food was fantastic. Check in was a breeze. Customer service was impressive. Happy folks working in this cruise. CONS- Checking out guest services was horrible. Long line , short staffed in that area. Cruisers with bill issues should be dealt with at another station . I believe that’s a persons finances are private and not to be dealt with in an open area and hold up others. Computer system is extremely slow and outdated . We were literally 25 minutes at the counter for two transactions when she could of easily placed everything in one. Again , kids crying on the floor awaiting for their parents to finish up. (6) agents for a line that took two hours by the time you got your turn . Started the line at 9 and didn’t get out of the ship until 1045 . That process needs a lot of improvement . Public restrooms - some stalls were broken Overall , I would suggest getting up early the morning of your departure at 7 have breakfast and stand in line or take care of your bill the night before. Read Less
Sail Date January 2020
We chose this cruise for it's destinations and time frame. This was our first cruise and we had done research and new the Majesty was a smaller, older ship. That being said, we were pleasantly surprised. I think it was a good ... Read More
We chose this cruise for it's destinations and time frame. This was our first cruise and we had done research and new the Majesty was a smaller, older ship. That being said, we were pleasantly surprised. I think it was a good choice for us for our first cruise experience. Staff were all very friendly and helpful. Windjammer food was good, but usually hectic at meal times with families. Main Dining experience was phenomenal. Our waiter and assistant waiter, Aaron and Kaywana, really took care of us. Food was delicious every meal. We did to the Bottomless Brunch and Galley tour on day 2. Food was excellent and tour was very interesting. We also did a Chef's Table dinner on day 4 and didn't regret it one bit. Chef Phillip prepared an excellent 5 course meal and waiter Joseph was very attentive. If you are a "foodie" I would recommend this dinner. Some of the best food and drink I have ever had. We booked an excursion to the Tulum ruins/beach break. It was interesting and our tour guide, Jesus, was very knowledgeable of the history of the area. The day did feel a bit rushed and our beach break didn't turn out to be as long as we hoped. Day 5 was at Coco Cay which was probably our favorite part of the trip. Had something for the whole family. Overall, this New Year's Eve Cruise was a great time! Read Less
Sail Date December 2019
The service in the main dining room and room attendant was excellent! The food in MDR was great as well! There are plenty of activities onboard. One thing I would suggest would be an actual single/solo cruisers activity that is planned on ... Read More
The service in the main dining room and room attendant was excellent! The food in MDR was great as well! There are plenty of activities onboard. One thing I would suggest would be an actual single/solo cruisers activity that is planned on the first day instead of having on your own option. I think this would go a far way for a solo cruiser like myself. I met some people but I think that it would be better to have something that would allow solo folks to meet other people. The staff is friendly and welcoming. I would suggest going with a group because you will probably have more fun. There are mostly couples and families. I sat with three other solo cruisers in the MDR. They did make an effort to seat solo cruisers with other people in the MDR so if you are solo, this is better than the Windjammer. I enjoyed the silent dance party, karaoke, and trivia. The shows were good overall. I would recommend this ship if you are traveling with a group. They need more activities for solo cruisers. Read Less
Sail Date December 2019
We've been on Anthem and Freedom. This was our first time on Majesty. I chose it for the great price and date-it included Christmas! I was worried prior to sailing that we would possibly be disappointed on Majesty because it is so ... Read More
We've been on Anthem and Freedom. This was our first time on Majesty. I chose it for the great price and date-it included Christmas! I was worried prior to sailing that we would possibly be disappointed on Majesty because it is so much smaller. We were not disappointed in its size. It was super convenient. We did not experience crowds or lines anywhere. When we wanted to use the hot tubs, there was room for us. MDR was similar to Anthem and Freedom with food and excellent service. Six of us traveled together in three rooms. Two of us attended the Chef's Table five course wine pairing on night 1. I've never done that before and from this point forward I will do it every time. The food, wine, service and knowledge were well worth the money. Three of us did the wind tasting on day 2. It was the usual. We do it every time and always enjoy it. Four of us did the all access tour. We'd never done it before and enjoyed it. I wouldn't do it more than once, or at least not more than once every five years... It's definitely worth doing once if you are interested in seeing the behind the scenes and off limits areas. We traveled to Key West and Nassau. At Key West we took the train excursion that takes you around the island and lets to you get on/off to do things. We got off and went to Ernest Hemingway's house and the Butterfly Conservatory. Both enjoyable and worth it. My kids (17, 20, 26) are all cat fans so besides the history at the Hemingway House, they got to interact with the 50 ish cats. We did some quick shopping at the tourist shops and headed back to the ship and ate a late lunch. At Nassau we had a private boat excursion scheduled through Island Marketing LTD. We've worked with them before and had a great time. This time they had to cancel the excursion last minute due to weather. That was disappointing but understandable. They gave us a full refund as their policy promises. We were able to book a last minute excursion with RCL to Blue Lagoon Island. We've been there before and it is beautiful and relaxing. Unfortunately, it was extremely crowded this time and the weather did not hold out. Picture a couple thousand people trying to get lunch at a pavilion at the same time and rushing for the ferry boat back to the ship so they didn't have to wait out in the storm. I would have been better off saving the $600, doing local shopping and staying on the ship. We did a quick souvenir shop and returned to the ship. $5 Bloody Mary's in Windjammer 7-10 AM was a great start to each day. Complaints- Trivia was scheduled throughout the cruise and was more often than not, not the advertised topic. That was disappointing because we planned our activities around participating in the trivia we were interested in/knew something about. The same thing happened with advertised 2 for 1 drink specials. I went to the location (Chorus Line Theater) and it was closed. Locked up. It's not fun to spend vacation trying to ascertain what is actually happening and what they are saying is happening. So as far as the Cruise Compass goes, it was a fail. Overall, great experience and would do it again. Read Less
Sail Date December 2019
This ship is way below average and outrageously over priced. 1. Cabin inside is tiny old with broken closet broken chair. The Worst is horribly dirty moldy air filter making guests sick for three days w/o knowing the actual cause ... Read More
This ship is way below average and outrageously over priced. 1. Cabin inside is tiny old with broken closet broken chair. The Worst is horribly dirty moldy air filter making guests sick for three days w/o knowing the actual cause extremely harmful to health. 2. Grand Christmas Sail is a price gouging fraud. Customer relations staffs are very rude and irresponsible. 3. Lack of entertainments: singers on stage are out of tune, dancers cannot dance. Untalented live band only show up playing a few tunes. Performers are subpar to the extreme. 4. Foods qualities are poor. Very plain and tasteless. RCCL Majesty of Seas is a very bad ship unqualified for cruise. Other company's small ships are much better. Don't be fooled. 5. Customer relations lost the customers data on board the ship. Staff are ridiculously intimidating to me. They should at least apologize for their own mistakes instead of threatening guests. 6. Ship captain gives false weather report on the morning of port arrival. Just three hours after his "all day sunny no rain", pouring rain begins. Many guests don't have to leave umbrellas inside cabins. Cruise director is very lazy and rarely shows up for entertaining guests. All and all, RCCL Majesty of Seas is a huge failure! Read Less
Sail Date December 2019
Majesty of the Seas is an older RCI ship. We have sailed on the Empress, which is slightly older and smaller, so we knew what to expect. There are no bells and whistles on this ship like Flow Rider, Ice Skating Rink, Amphitheater, ... Read More
Majesty of the Seas is an older RCI ship. We have sailed on the Empress, which is slightly older and smaller, so we knew what to expect. There are no bells and whistles on this ship like Flow Rider, Ice Skating Rink, Amphitheater, Carousel, Huge Broadway production shows, 20 restaurants, huge slides or Central park (BTW there is a sports center on the aft upper deck with a small rock-climbing wall). With this said, we still enjoyed this quick Xmas getaway. It was relaxing. I really like the Viking Crown lounge during the day. Very relating and good for reading of just taking it easy. One Important Note: Crew moral and crew expectations have both been impacted by the ban to Cuba. They looked forward to funds generated by that port, and I’m guessing the entire ship had put all their eggs in one basket. Several crew members we spoke with including admin sounded very disappointed over the ban. PROs The cruise director Tornado Tanya is very perky and full of energy. Overall service is Very Good. Room Steward was very Good. Despite her age and a little rust, Majesty’s overall cleanliness was good. The crew is on top of it day and night. Main Dining Staff were Great. Shows were ok. We enjoyed them, but we have seen better shows on previous RCI sailings. There are many Quiet Spaces to enjoy some down time during the day. A list of quiet spaces during the day (up until 3PM): The Viking Crown Lounge Boleros Deck 7 outside Certain Spots of the Centrum. You can find spots on The Pool deck 11, but it’s harder on sea days for obvious reasons. The pool area was adequate. We always found seating and shade. Kids were well behaved. I never saw the pools filled to the brim with passengers. The hot tubs are a different story because there are so few of them. We were able to use it when we boarded early on the day we stopped at Key West. We took a galley tour and found the Galley to be very clean. Most the food served was fine, but the galley tour lunch stood out because they served a seafood linguini that was very good tasting, and also a nice slice key lime pie (only served during this tour). The steak and Cordon Blue served in the MDR were both tasting as well. I don’t know about other Majesty of the Seas sailings, but the night life (bars and clubs) were very active on our sailing (maybe because it was during Xmas). The pool side band, The Cool Band sounded very nice. They also sang at other venues, such as Boleros. Check the out. CONs Embarkation was chaotic, long wait, crowded and staff was not helpful. Not too many day-time activities. Lack of food variety. Designated pool smoking section was not planned out well. Cigarette smoke could be smelled all throughout the starboard side of the pool area way beyond the designated section. I read about the following issue in several reviews but didnt give much thought. One could smell a slight sewage smell throughout different sections of the ship. It was mostly evident on deck 7. The casino reaped of smoke smell. Poor ventilation. Guest Services Mixed Review: I visited several times for minor matters, and they were addressed and resolved. I spoke with others on the ship who did not have kind words for quest services, and I can sort of see why. They come off as a bit cut and dry. A smile goes a long way. Some people prefer professionalism over smiles. I can understand that, but a smile does go a long way. People skipping the guest services line and staff saying anything. I refer not to get into any negative verbal exchanges on vacation unless it is really necessary. The internet is expensive but works very well. I didnt find the App to be too useful. You cannot only use it to communicate with other passengers on the newer ship. It was explained to me that the tech and wiring needed to upgrade the Majesty would be too costly. Key West is always a welcome port because it’s a small area with many activities, shopping and just the over vibe of the place. The weather was great during our stop. We stopped by Sloppy Joes for a drink. We decided not to get off in the Bahamas because we have been there many times before, so we stayed on ship relaxing. It rained most of the day. We had a good time. I would definitely be sailing with RCI again, but maybe not on the Majesty. Do your research and if you feel comfortable go ahead and give her a try. Read Less
Sail Date December 2019
I’m 12 years old and this was the 4th time I have been on Majesty of the Seas. From day one on my very first cruise on December 15, 2017, this has been my favorite ship. I’ve been on Brilliance and Oasis too. But Majesty is my ... Read More
I’m 12 years old and this was the 4th time I have been on Majesty of the Seas. From day one on my very first cruise on December 15, 2017, this has been my favorite ship. I’ve been on Brilliance and Oasis too. But Majesty is my favorite. I sailed on her as well as the date above: July 9, 2018 to Cuba, August 5, 2019 to the Bahamas, and December 18, 2019. I don’t know if I would have fell in love with cruising if this was my first ship or not. But I’m addicted. You cannot get a better crew. My waiter from my cruise to Cuba remembered me over a year later. When we walked onto the ship in December last month one of the next cruise workers immediately remembered me from August without me mentioning anything to him. Tornado Tanya the cruise director who recently got off Majesty remembered me from August and truly made those the best days of my life. She even gave me a present on the last night with candy and really sweet card and six of her bows. The captain and Tornado Tanya even let me have a selfie with them during the top tier event. We have always had great service on Royal Caribbean but especially on Majesty. She may not have all the bells and whistles but she is the best cruise ship out there. With the biggest hearts from the crew. I’m so glad I got to go on those cruises and I hope many more are to come in the future. Thank you Majesty of the Seas! -Sophie Read Less
Sail Date December 2019
The Majesty of the Seas is Royal Caribbean's (RCL's) oldest ship in its fleet and even with recent renovations in 2018, the Majesty shows its age compared to other ships in RCL's fleet. To make up for this, the on board ... Read More
The Majesty of the Seas is Royal Caribbean's (RCL's) oldest ship in its fleet and even with recent renovations in 2018, the Majesty shows its age compared to other ships in RCL's fleet. To make up for this, the on board staff is amazing. The captain (Captain Pare) is an excellent seasoned professional and we were impressed with how the staff treats its customers. Captain Pare is an excellent leader and the staff under him is exceptional for such a small ship. Their excellence takes away some of the physical issues which an older ship presents. But Royal has some issues that needs to be addressed IMMEDIATELY AT THE PIER in Fort Lauderdale. The ship sailed out of Fort Lauderdale. Upon entering the facility, we were greeting by a baggage handler which was soliciting tips. He was motioning with both of his hands making the gimme gimme money hand motion. We always tip the handlers anyway, so when we presented the bags, I handed him some tip money as my wife moved the bags towards the bag racks, then he motioned again asking for donations and making the gimmy gimmy hand motions again. I told him I just gave him some tips and he said GIVE MORE! More is appreciated he said. My wife and I were then worried that our bags would not make it on board! Is this what RCL wants its customers to think about before its clients even get on a ship? We reported the grifter when we got on board and hopefully RCL will fix this issue for all future cruisers. If it is not fixed, I will never take a RCL cruise again out of Fort Lauderdale again. SHAKE DOWNS SHOULD NEVER HAPPEN ON A SHIP BEFORE A CRUISE EVEN HAPPENS. Aside from the shake down, getting on board was breeze, The staff did a great job moving the 2,000 plus passengers on board. Where we went to our Cabin on the 5th floor (Room 5027) greeting by our Room Attendant Robert. Robert was an exceptional attendant, how RCL finds these incredible professionals who work tirelessly to keep the rooms clean is amazing. Aside from the 12 inch thick granite for mattresses RCL uses and the tiny crevice RCL calls a room, Robert did his best to keep it as clean as possible. There was rust inside the rest room and in visiting other rooms on the 5th floor, I saw the same thing (rust). Not even 2 years after refurbishment, there are parts of the ship which needs some help. Here is a hint RCL - FIX IT. For Diamond Club members, this ship is the bomb. Arvin oversaw the entire Diamond club experience. RCL if you are listening, why are not all your ships as good as this one? Majesty's Diamond serve puts Harmony's and Oasis diamond lounge to shame. They should all stick their heads in the sand for what this ship does for its diamond and above members. The appetizers were excellent, the drinks were actually served at 4:30pm instead for 4:50 or later sometimes and the staff was outstanding. Our bartender Maria made excellent drinks and they were delivered like clockwork by Olexander and Catherine who were exceptional servers. They made the trip awesome as we found them in other lounges and they worked their butts off to serve us and others. All of these individuals made this latest trip exceptional. Our thanks to all of you. The cruise staff on this ship is also exceptional. "Tornado Tonya" is an exceptional cruise director. Can't say enough about how much fun we had with all of her staff. Both Scott, Ana Banana and one other were over the top exceptional. Perhaps the larger ships can learn something from the smaller ones? Our dining service staff was the best to date, Table 99 Ashvin and Yogesh were our Waiter and assistant waiter. Outstanding is the way to describe both of them. I cannot say enough good things about how these two served us daily. I always thought RCL's larger ships were great, but these two opened my eyes on how great these smaller ships are. These two embodied professionalism and cared about the RCL brand - even with the stealing of tips RCL foisted on them back in 2013 when they unveiled their auto tip withholding program taking money away from both the Room Steward and Dining Staff (Head Waiter, Waiter, and assistant Waiter). Depending upon price, the Majesty can be an exceptional vacation value. The crew is exceptional and makes the ship that much better. However, the rooms we were in were very small, Our room had two extra berths in it. How a family of 4 could fit in it is a huge question. I would suggest a place where each room on a ship can be categorized and someone looking to book a room can see its pro's and con's. The stateroom attendant can only do so much. HE MADE THE RATING A 5 so we were lucky we had Robert, but he could only do so much. You can only fit 5 pounds into a 5 pound bag. Our room was tiny. The Gym is small, there is no elliptical equipment and there is no air movement. The ceiling is low - there are dents above some of the equipment from people's heads! Because the room is so small, all of the equipment should be working properly. The problem is that not all of the equipment was working properly. Instead of selling massages and foot rubs - have the staff fix the equipment and put some fans in the gym. Entertainment on board was very good. The comedians, dancers, jugglers, and even Tornado Tonya were excellent. The solute to all Veterans was a very nice touch and Tornado Tonya really did a wonderful job with it. There were many eyes filled with tears of thanks - honoring the US military for those falling and still alive is a great thing. Disembarkation was a breeze again at Fort Lauderdale. Again, this ship's staff does an excellent job to get you on and off. We most definitely would go again on this ship, but the fares currently being asked for New Orleans are grossly outrageous for this ship. I would not pay any more than $50 bucks a night for an inside cabin given how small the rooms are - and the fact that the mattresses are so hard, they must exceed the density of stone. Read Less
Sail Date December 2019
I booked this cruise for two main reasons: to obtain a ship's model to add to my collection; to experience this ship before she's re-positioned prior to being sold. I'd been aboard one of her sisters, Sovereign of the Seas, ... Read More
I booked this cruise for two main reasons: to obtain a ship's model to add to my collection; to experience this ship before she's re-positioned prior to being sold. I'd been aboard one of her sisters, Sovereign of the Seas, like 25 years ago or more. My ex-wife was aboard her 10 years ago and thought highly of her. My reasons had nothing to do with the itinerary--it was all about the ship. Although I'd spent time in both ports before, I did have a fine time shopping for cigars. On this one I was solo, traveling with a couple of friends including a married guy going solo. Embarkation was almost as smooth and easy as on MSC, light years beyond Carnival and NCL. Love her size and decor. The Centrum, while a dated concept now, is simply stunning. The dining rooms are understated elegant, the bars are themed and full of details. Although she's showing her age, like an elderly queen, she wears it well. Bumps, wear and tear, nicks, gashes, dents appear everywhere--carpet tears are fixed instantly. She's easy to navigate, even with the elevators that don't go where you need it and those "Tween Decks." Service is fine, unobtrusive and friendly without pushing. I was used to seeing and hearing the cruise director around ships, but on this one, she only appeared on TV and to introduce the theatrical acts. I didn't miss her. Although I noticed the length of the line at Guest Relations I had nothing to complain about and my bill was exactly as I expected. My favorites: Chen in the MDR, Sylvester at the Sky Cigar Bar and Raquel my cabin attendant. I chose my cabin based on the deck plan's indicating an exit directly to the Deck 7 smoking area outside my door. Nope. It was a hatch marked "Crew Only." It's a corner oceanview stateroom, turned sideways--perpendicular to the rest of them. With the two beds joined there's no room, so they turn the beds so the shelf below the window becomes the headboard. Lying down you're facing the wall with a lovely tropical painting instead of your television. If you want to read in bed, tough luck. Your reading light is on the right-hand wall across the bed. Alternative is your desk light, a stretch. I had to figure out that people could see into my cabin from the Promenade Deck. It took me two nights to figure out how to close the blinds. I slept like a newborn. Please take my comments about dining with a pinch of sea salt. I'm no gourmet. I'm no "foodie." I know about cooking. I have always lived to eat, rather than to eat to live. I have an educated palate. I have enjoyed many dishes from many cuisines. I would rather spend my money enjoying a "Chef's Table" or a special brunch with a galley tour than spend it going on some shore excursion. Which I did on this cruise. I shot a ton of video and photos of food. Good, bad and indifferent, it's just plain FUN to experiment and experience all kinds of food and drink. This is one of the values of cruising. You can ALWAYS find at least one thing you can tolerate in the MDR or the buffet. They are willing to cook steak medium rare, but forget it with hamburgers except at Johnny Rocket's ripoff joint. The best food to be found in the buffet and occasionally on the menu is the Indian cuisine. Authentic! Spicy! The desserts were mostly good. Flan was okay. Lava cake was excellent. Creme brulee was superb. Chocolate desserts were better than on the Liberty of the Seas. Pizza was okay, lacked a whole-wheat option. Compass Deli was pretty good, excellent fish soup! It's a quiet place, underused. Chef's Table was ably presented and uniformly good to great. Highlights: the filet mignon, lobster salad and the The World--a magnificent dessert made with Valrhona Chocolate. Lowlight: scallop carpaccio lacked flavor and needed that vinaigrette.. Service was wonderful in each venue especially after changing my dining time and table. Entertainment was mostly good. Although I skipped most of the performances in the Chorus Line, I was talked into attending the "adult" comedy show. After five minutes of listening to a middle-aged white guy making weird noises with his nose and lips, I walked out. Not funny to me. How could he call himself an "adult" comic without even saying "f____?" On the other hand, the live music was GREAT! There was a really good Caribbean band playing reggae and island stuff up in the Sky Bar area, and a terrific Latin band with a hot chick singer playing rock covers and great salsa. Activities? Like...what? Not into bingo or Trivia. Belly Flop? I'm only near the pool to smoke a cigar in the covered smoking section. Casino? Never. Organized Activities run counter to my way of being. Nassau and Key West are always interesting to me--for about an hour. This time I get off of the ship and headed straight to Greycliff, a true landmark in New Providence. Instead of spending my hard-earned pension in the restaurant, I spent it in the cigar shop. What a great place to watch people making tobacco art! They are really good at making wonderful cigars in a variety of shapes and sizes. I bought three Cubans (Partagas, Cohiba, Punch) three "Double Espresso" toros--their fullest bodied variety. Those three cigars could have bought me one luxurious lunch. Also had my traditional conch salad at a forgettable place on the waterfront. In Key West, I stopped in one of the best cigar shops there, bought myself an Oliva V Melanio and a Modus II cigar tool--a lovely thing! Also stopped in to buy a new Panama hat and fudge at Mallory Square, inside that old warehouse. Disembarking was a breeze, quick, easy and problem-free. A good time was had by all. Would I go again? And again? And again? You betcha! A bad day at sea is better than the best day on land. Read Less
Sail Date December 2019
My son (13) & I went on Majesty 11/20 thru 11/25...had a FANTASTIC TIME!!!! Easy on & easy off... Lots to do on her, small with a huge heart! Love this ship & the amazing Crew she has! We had an ocean view room port side very ... Read More
My son (13) & I went on Majesty 11/20 thru 11/25...had a FANTASTIC TIME!!!! Easy on & easy off... Lots to do on her, small with a huge heart! Love this ship & the amazing Crew she has! We had an ocean view room port side very near the bow, our stateroom attendant Merlin, was amazing, always greeted us with huge smile & very attentive. Our room was VERY comfortable & plenty spacious for the two of us...he's 5'8", I'm 4'11" in height & circumference LOL & STILL we had more than enough room. MDR food was fantastic, the staff, top notch :-) Windjammer & Sorrento's made us happier than happy for all our meals! Something there for everyone, again, the waitstaff...GREAT! The shows were fun & exciting...great performers & performances, the orchestra was GREAT! Music in Bolero's (Latin) was GREAT, I just Love me so Spanish music!! They had a guitarist in the Schooner Bar, who played a lot of the songs my son is trying to learn, so he REALLY enjoyed THAT!!! Veteran's Salute was a beautiful ceremony to recognize Military, past & present, as well as emergency response personnel, we were even lucky enough to be traveling with a WWII Vet. The ONLY HUGE complaint I have is...I had to get off the ship to go home :-( I was NOT happy about THAT at all! Read Less
Sail Date November 2019
Don't think about going on Royal Caribbean cruise line unless you want to find hair in food and cloth napkins, flies crawling on food at the buffet and to top it all off biten by bed bugs and then by fleas. We started off our cruise ... Read More
Don't think about going on Royal Caribbean cruise line unless you want to find hair in food and cloth napkins, flies crawling on food at the buffet and to top it all off biten by bed bugs and then by fleas. We started off our cruise by being excited to finally get away looking forward to 5 days off nothing but relaxing and fun. We arrived on ship and went to have a snack at the buffet while we waited for our room. When I unravelled my silverware I found a black hair on the cloth napkin. So I got a different set. Later that evening we went for dinner at the buffet and once again I got another black hair in the cloth napkin. 6 times in five days I received the black hair gift and twice in my food. My husband for breakfast waited in line for his omelet when it was his turn he asked the man for a 2 egg omelet but to please crack him two real eggs in the pan the man told him that the eggs that they had already in the bowl were real eggs my husband said I'm not doubting it I just like to see my eggs cracked in front of me the man kept telling him that the eggs in the bowl were real eggs and that it was those or nothing so my husband left without an omelet. next morning the same thing on the third day was different man he also told him the same thing. Then after a while the man said that he could make him 2 Sunnyside up eggs and put the toppings he wants on the side. We don't see what the difference is if he just scrambled them if he could do them Sunnyside up? When we were sitting at the table eating breakfast one of the person's who takes your dirty dishes and cleans the table walks past as someone had dropped some scrambled eggs on the floor he bent down and put his tray edge on the floor and took his pink cloth and wiped it on the dirty carpet to pick up the eggs shooked the eggs on the tray, wiped the carpet some more and then went to a table and wiped it off with the same pink cloth he just wiped the dirty carpet with. Everytime we went to the buffet for lunch or dinner there was always flies especially where the cheese was. We even told the workers and they said nothing not even swoosh them off. So we decided to eat only in the dining room. We ordered calamari for our appetizer we receive it ice cold so we both sent them back and asked if they could please make sure for it to be hot when we got the second calamari they were completely burned. one night there was a hair in our table cloth we told the assistant waiter and he came with his mini squeegi and tried to squeegi it off finally he took it off with his finger and threw it on the floor and then set our silverware on top of where he just removed the hair. Another time we were in the dining room and there was 4 dirty tables around us which remained dirty even when we were walking out but while we were there another server came over to one of the dirty tables and took off two glasses and placed them on a different table that they were setting up for new people. Now the fun part begins on the second day I noticed that the sheets had shifted and looks like they were falling off so I took the sheets off to straighten the bed when I saw the mattress pad was full of stains I showed my husband his eyes widen with disbelieve said what disgusting filth immediately he went in the hallway to ask who is the one who cleans our room when the man came we sowed him the mattress pad and wanted to know how they could even think about using such disgust. He said that he would contact the supervisor and get a different one for us and clean the room. That night I woke up itching my stomach I finally got up and went to the bathroom to see why I was itching. To my horror I see 3 black things on my stomach I pulled them off and set them on a piece of toilet paper put on my glasses to exam them and they had legs. So I woke up my husband and showed him he said these are bed bugs I showed him the bites where they were. we washed the bites and then I put Santi gel on them. Now who could sleep after that. We told the cleaning guy and he got the supervisor she came and looked at the bites and she took picture of the bed bugs to send to man to exam, she told us that they will thoroughly clean the room for us. My husband said no he wants to fly home but they said Costa Maya where we were supposed to be enjoying the day doesn't have an airport and they don't have a different room to move us to. My husband said for our safety and health that we were not staying in that room another night. We would take are stuff and sleep on the deck and tell everyone why we are here on the deck before we would sleep again in that room. The supervisor said to give her a minute she said they were going to move us to a different room. By this time it was too late to go down and sightsee so we decided to go and lay in the sun. while laying in the sun I started to get bit on my legs I moved and finally slapped my leg the people next to us asked if we were getting bit also. I finally killed a bug we all examined it and it was a flea. so we all left. While we were walking on the 7th floor we walked into this strong nose hair twitching smell we started walking faster but the more we walked the stronger the smell then we came across a plywood box that said for animals droppings we went inside to get away from the smell every once in awhile we got a wiff of that nose hair twitching smell. Obviously that box has never been cleaned. We went back again to see the ship doctor for them to look at the bites the first time no one there they said out for lunch the 2nd time they were medically debarkng someone and doc unavailable. How can you trust someone with your health when all they are doing is lying. First no room to move you then one magically appears when we begin taking our stuff to sleep on the deck, found no bugs in room but had three on me and bites to show with the pictures we took. We left the so called relaxing cruise with our stuffed wrapped in garbage bags biten by bed bugs and fleas only to have our stuff special treated to be sure no bugs or lavare in the clothes and suitcases and our vehicle fogged in case. when we called Royal Caribbean for our money back they said they can only give us their apologize. We could of stayed in the backyard enjoyed ourselves a few 6 packs and grilled something. It would of cost us alot less and have been more relaxing and wouldn't have the marks on my stomach from the bed bugs bite until now Read Less
Sail Date November 2019
I received a free 5 day cruise on select itineraries from the casino. Majesty of the Seas was one of the ships. My husband couldn't take anymore time off from work and my son was in school. Rather than let this "free" ... Read More
I received a free 5 day cruise on select itineraries from the casino. Majesty of the Seas was one of the ships. My husband couldn't take anymore time off from work and my son was in school. Rather than let this "free" cruise go to waste I took one of my girlfriends. I paid for the upgrade to a junior suite so I would get the double C&A points and I'm also Diamond Level. My friend had only taken one cruise before so she was impressed with the priority access we had while boarding the ship. The ship is old but seems to be well maintained. I absolutely LOVED the layout of this ship. It seemed bigger than what it actually is. There seemed to be a large selection of restaurants, even more than on ships of the same size. The itinerary was good as well. We went to Cozumel and Costa Maya. Both places my friend had never been. We booked fantastic excursions through the ship. Horseback riding in Cozumel and Open Bar Beach Break in Costa Maya. The excursions were amazing! There were a couple of down sides. The casino was extremely smokey at night. There weren't that many people in there gambling but the smoke was awful. I ended up getting sick with bronchitis the week after we got off the ship. I am a marathon runner, fitness freak, and never get sick. It seems ironic that I was this ill right after being exposed to the smoke. I would recommend RC check their purifiers, add more, or don't allow smoking in the casino. The menu was just OKAY and the food wasn't the best I've ever had either. I started to think that because this was a "low end" cruise that maybe they weren't as concerned with quality as I have known RC to be over the last cruises I've taken. We spoke with one of the entertainers in the Schooner Bar and he said that revenue was way down on the ship. I was not surprised to hear that. I noticed people "spiking" their drinks by the pool with "smuggled" booze. Too bad. I remember cruising before RC offered the drink packages and let me comment, that was EXPENSIVE. Now the drink packages are very reasonable and I am disappointed to see that the people on this ship that like to consume alcohol, didn't take advantage. Of course I love RC and I'm happiest when I'm sailing. Not saying I won't ever go on the Majesty of the Seas again, but I will be selective. Read Less
Sail Date November 2019
This was our 21st cruise, and 6th with Royal Caribbean. The cruise exactly met our expectations. The ship, food, entertainment, and service were all standard fare. Royal Caribbean runs a good operation, and everything ran smooth and ... Read More
This was our 21st cruise, and 6th with Royal Caribbean. The cruise exactly met our expectations. The ship, food, entertainment, and service were all standard fare. Royal Caribbean runs a good operation, and everything ran smooth and on-time. The ship is a bit old and worn without any bells and whistles, but that did not detract from the cruise. Cabins are a bit smaller and more sparse than usual. The food was consistently good, albeit uninspired. The food was "old fashioned" in the sense of your traditional American meat and potatoes, with little for the more modern plant-based, whole grain type eaters. Ethnic food was pretty much limited to Indian, which was generally prepared well. The entertainment staff did the usual trivia, contests, etc. and the production staff did their two mediocre shows. Again, standard cruise ship fare, with the comedian making stale jokes about how small the rooms are the the guy who juggled stuff and made (pretty funny) jokes. They did the disco party with YMCA, the love and marriage game show asking the strangest place the couples made whoopie, the belly flop contest, etc. All very predictable. The only real standout of the cruise was Simon James, the piano guy in Schooners, who had the bar rocking every evening. He obliged with Piano Man every night, and it made me think, man what is he doing here with his extraordinary talent and energy level. The service was consistently good, but certainly not with the attention to detail of Princess or Holland America. The fellow passengers were a diverse mix of ages, races, languages spoken, etc. and everyone got along very well on this fairly small ship. There were a lot of Floridians lured by low last-minute prices. I don't mean to leave a negative review. I think this experience would be great for a first-timer to see what a "regular" cruise looks like. We cruise a fair amount and so we like a "regular" cruise with a good price tag. This cruise certainly fit the bill, although I doubt there will be much of it that we will remember. I would certainly do it again for an inexpensive getaway to relax and recharge the batteries. Read Less
Sail Date November 2019
Majesty of the Seas Ratings
Category Editor Member
Cabin 3.0 N/A
Dining 3.0 3.9
Entertainment 3.0 3.7
Public Rooms 3.0 4.0
Fitness & Recreation 3.0 N/A
Family 4.0 3.7
Shore Excursions 3.0 N/A
Enrichment Activities 2.0 N/A
Service 4.0 4.3
Value for Money 3.0 N/A

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