Cruised 4 years ago on Britannia. Not holidayed for 4 years so decided to return. The standards on this ship have dropped.
Staff seemed unhappy. Cleanliness was terrible and unlike previous cruises where they would help you, everything seemed too much trouble.
We had a premium deluxe balcony cabin. The cabin itself was good but cleanliness was not up to standards of previous ships. We ...
We have been on P&O Christmas cruises for years, flying from Manchester to Barbados usually 2 weeks duration but occasionally 4 weeks. This one was 2 weeks. Flight out was OK, a bit late but nothing like the debacle of 2022. We had special assistance at both Manchester and Barbados airports which worked well and instead of having to cram into small mini buses we had a private taxi for the journey ...
Having been on lots of cruises with princess ,royal Caribbean and p o.went on same cruise Jan 2020 and was great but now service is poor buffet food was terrible salad ,Yorkshire pudding roast potatoes and beef next day pork same everyday.sections always closed so was crowded juice machine never working.grill outside only had burgers or hotdogs never chicken there or salad.shows were ok but ...
We sailed on a Christmas Cruise for the first time in 2023 on P&O Britannia, influenced by seeing Britannia docked alongside Carribean Princess (on which we were sailing) in February 2019. The crowd on the ship seemed to be having a great time, and the people we chatted to on the dockside recommended the ship.
So, the first dispapointment is that we discovered the "Great British Sailaway" has ...
The holiday started with a flight on Tui Dreamliner which should have left at 11.10 am and took off at 12 noon due to fog at Gatwick. They served us free drinks just after take off including alcoholic drinks, soft drinks and tea and coffee. Then around an hour into the flight they served us lunch which was ok and you could have free wine with dinner. Bear in mind if you want to buy Duty Free on ...
The cruise itself was OK. Usual P&O fare, full of Brits, many moaning about stuff that was fine really. Food was fine but not great. Glass House is the only Speciality food venue worth paying for. Hard to get away from the noise on the pool decks. Crew are lovely
The real issue is their post cruise service. P&O booked a cheap airline (Maleth Aero) for the Caribbean winter season. Our flight was ...
We'd cruised before but not with P and O and decided to give them a try.
We were very disappointed throughout. Our Cabin was flooded from the cabin next door and it took them 2 days to move us. The carpet was wet through and we didn't know with what.
The cabin we were moved to had a toilet malfunction, it over filled with fresh water thankfully. Although it was 11 pm at night and we had ...
AVOID AVOID AVOID
YOU WILL BE LEFT DISAPPOINTED AND A FEW GRAND OUT OF POCKET
I feel that the following needs to be brought to your attention these issues are very disappointing from what is supposed to be a luxury holiday.
1) rear of the cruise ship been damaged from collision with another ship.
2) swimming pools in the centre of ship had missing tiles, which i caught my foot on ...
In general the ship, staff and cruise destinations were good.
Cabin was a standard with balcony which was ideal.
Food and restaurants were of a very high standard. The Horizon buffet on deck 16 could be a bit of a free for all when busy. It felt like some other people could do with some manners, however apart from that no real complaints.
Mind you there could be more water fountains to ...
Birthday cruise. Boarded coach from Manchester Airport to Southampton. Best to be said for coach station was disorganised chaos. Eventually board coach for a pleasant journey to Southampton.
Embarkation was easy and efficient.
Found cabin which was a nice sized balcony cabin. Was quite clean (seals around shower where dirty and mouldy but cabin steward cleaned these once pointed ...