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1 Helpful Vote
Sail Date: February 2019
• Overall very enjoyable holiday – flights good, transfers seamless • Overall good quality accommodation o Small balconies but sufficient with 2 chairs and a table o Area around the wardrobe could be wider as hung clothes ... Read More
• Overall very enjoyable holiday – flights good, transfers seamless • Overall good quality accommodation o Small balconies but sufficient with 2 chairs and a table o Area around the wardrobe could be wider as hung clothes catch on bathroom door as it opened, not a lot can be done on this ship but needs considering for future builds o Food in waiter service restaurants was excellent as were the waiting staff o Selection of food in the main buffet could be more international and not so UK centric (Lancashire Hotpot as an example!!!) - that said the quality of the good available was very good o Very bizarre array of individual drinks packages available, over complicated and over-priced; the wine package however was good. We understand P&O are introducing a more exclusive drinks package in Aril but looking at the pricing structure WAAAAAAY too expensive …… you maybe need to learn from your competitors !! o A pity there was not an ice cream section available as part of the standard inclusive price!! o Entertainment was average o Medical staff (which were unfortunately needed on this cruise) were very attentive and efficient o On-board spending allowance needs to be looked at to offer a more consistent offering as we experienced fellow passengers who had received 4x the allowance we got for the same/lower grade cabin and where they booked a lot closer to departure date than we did, we felt we were penalised for booking early!! o Some other cruise ships offered fresh towels as passengers returned to the ship after a day ashore, a nice touch to get rid of potentially sandy towels straight away! Read Less
3 Helpful Votes
Sail Date: February 2019
Three adults travelling . We wanted to visit the Caribbean and this cruise was visiting St Lucia when England were playing the West Indies which we had a particular interest in. Never been on the Brittania before and there was noting to ... Read More
Three adults travelling . We wanted to visit the Caribbean and this cruise was visiting St Lucia when England were playing the West Indies which we had a particular interest in. Never been on the Brittania before and there was noting to complain about it was brilliant . We had wonderful food, smart comfy clean cabin and the staff were very friendly nothing too much trouble. Nelson and Paul looked after us in the Oriental reastaurant . The buffet was also good in the Horizon apart from the minority of rude people pushing in , it was as if they hadn’t eaten before! I don’t think there is much P&O can do about them though. We have sailed before with P&O and would definitely recommend them they make everything so easy for you from the day you book to when you get back home . It is a really relaxing holiday . We had wonderful a day at the cricket in St Lucia . We didn’t book through P&O however local taxi there and back was reliable, thank you Bernard from Real St Lucia Tours we definitely recommend you and buying tickets for cricket was easy . We had a lovely holiday and will be saving to go on a cruise with P&O again . Read Less
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1 Helpful Vote
Sail Date: February 2019
We traveled on Britannia from 2nd to 16th February 2019 starting from Barbados.In the main it was a positive experience, it’s a lovely ship, with amazing staff and lots of fabulous food (you definitely won’t go hungry) We preferred to ... Read More
We traveled on Britannia from 2nd to 16th February 2019 starting from Barbados.In the main it was a positive experience, it’s a lovely ship, with amazing staff and lots of fabulous food (you definitely won’t go hungry) We preferred to eat in the Oriental or Peninsula restaurant for breakfast/lunch and share a table which gave us the chance to meet lots of new people who were all very pleasant (despite differing Brexit views which was inevitably one of the conversational topics) There were a few passengers on board however who were rude/ignorant but I suppose you will get that wherever you go.They are catering for a lot of people with varying expectations, so of course there were things we didn’t like (The sail aways were a bit naff, although we heard that the Great British sail away where there were a lot of rousing, patriotic songs was very good) but there are so many activities you can find something to do or somewhere quiet or noisy depending on your mood. The entertainment was good, although as someone else has commented there were a LOT of quizzes. We did one everyday in Brodie’s bar before dinner, which was enough for us. The shows in the Headliners Theatre were very good. The Headliner troupe are very talented and enthusiastic, and the other acts we saw were very good too, it’s excellent entertainment. The only thing we felt let down by was the Astonishing show, which I think was built up to be a huge magic show and was really more singing and dancing, with some very average illusions. It was okay, but didn’t live up to the hype. We were impressed by the organisation when things went wrong. Our inbound flight was delayed by 3 hours and our transfer from plane to ship was very smooth and straightforward. Also we were unable to dock at Antigua as planned, and they very quickly organised more entertainment for the enforced Sea day and we made an unscheduled stop at Martinique the following day instead. This was our first long cruise and there were a couple of things I wished I known /thought about in advance. On the final night you have to put out your hold luggage between 6 p.m. and 11 p.m. My hand luggage was just a smallish handbag. If I was doing it again, I would have a larger bag for hand luggage to accommodate wash kit, and change of clothes etc. Also on the final morning you need to vacate your cabin by 8 a.m. As we weren’t due to congregate to leave for the airport until 3.40 p.m. I wish we’d organised an excursion that morning as it was quite boring and very little going on on the boat and because of the aforementioned hand luggage debacle we were overdressed for sitting by the pool. The launderette was very useful too, although business was brisk on the day we chose (First sea day, second week) full of ladies ironing their husbands’ shirts (No sign of the husbands, did Germaine Greer burn her bra in vain?) I probably would have taken fewer clothes, as it wasn’t too much of a chore doing a bit of washing. I understand that P&O are introducing a drinks package soon, which would put me off travelling with them again. Read Less
1 Helpful Vote
Sail Date: February 2019
My family chose this Cruise specifically because P&O advised it was going to Antigua my mothers original birth place and to see the rest of my family, and celebrate my Sisters Wedding Anniversary as she got married on the Azura and hen ... Read More
My family chose this Cruise specifically because P&O advised it was going to Antigua my mothers original birth place and to see the rest of my family, and celebrate my Sisters Wedding Anniversary as she got married on the Azura and hen night on Jolly Beach Antigua. So a special and important Trip as it was also my Anniversay and my Brother in laws Birthday. My Sister has also been diagnosed with a serious illness so a reaaly important cruise for her and the family and close friends, so the party of nine booked this cruise paid alot of money and counted down the days to the cruise The cruise started off well the ship looked impressive on first glance, but on closer inspection for a so called new ship it needed a make over and good tidy. Balcony suite we had was small and pokey, bits of rust in the bathroom and a strange smell of cats wee. Lido deck entrance was damp and had blowers on trying to dry it out for most of the trip. So 3 days before the end of the cruise and the lovely island Antigua we should have docked in, we were told due to a technical issue we could not dock we were 4 miles away so we were going back out to sea and arrive in a day at Martinique instead. Imagine the outrage by not only my family but most of the people on board, we were fobbed off, told it was too chopey to tender us out when it was not. Then told we were the only ones who had complained. They wish P&O Managerial staff were all contradicting them selves with different reason for not docking in Antigua when customers challanged them, the queue to the customer service desk was unreal, all we know was it was a technical issue. When we met with the P&O Customer Service Manager to explain the importance of us going to Antigua, and my sisters diagnosis, we were told to look at the terms and conditions my sister left the room crying, the rest of the party were offered a drinks voucher for a house red or white wine to use in 2 days,we gave them back told P&O they need it more than us. He also said there will be no chance of any financial recompense what so ever, very good customer service P&O! Allegedly this is not the first time that they have missed out Antigua, according to people on the ship who sailed in January the same thing happened. Why you have the same technical issue twice in two months, and how strange at exactly the same island each time. While on the cruise P&O did a sponsored walk for teenage Cancer it was £10 to enter and £10 for a T shirt, I donated £20 did the walk with my sisters and brother in law and we all got the Tshirt. They raised over £1200 in total no mention of P&O topping it up, just thought it was pretty ironic that they were raising money for teenage cancer, but a real life Cancer Patient in front of them with a genuine reason to see family in Antigua they could not care less about. shame on you P&O Shame on you. P&O have made it quite clear that the customer does not matter, they are quite arrogant about it, they are a big company and what we complain about or do is of no concern to them. The cabin staff and servers and bar staff do an excellent job, and work so hard to ensure your stay is a good one, without them P&O would be no where. The Entertainment and Resturants were good along with the servic, our cabin steward was lovely and looked after us well The Ports we went to were great apart from not going to Antigua and ending up ing Martinique which was not so good. we went on one ship excursion only because you could only book it through the ship, otherwise we would not pay their riduculous prices. We had beenon the Rhum Runner excursion before and it was great a fantastic day and beautiful beach in Grenada. Would i use P&O No Would i recommend P&O No Is P&O value for money No The Britannia in my opinion was over sold and under delivered for a so called new ship to the fleet. So if you are thinking of a Cruise be very careful who you use. Read Less
1 Helpful Vote
Sail Date: February 2019
We decided to get some winter sunshine. The islands were interesting some of which we had visited before. We always went on independent shore excursions and shared taxis with passengers from other ships and had interesting conversations ... Read More
We decided to get some winter sunshine. The islands were interesting some of which we had visited before. We always went on independent shore excursions and shared taxis with passengers from other ships and had interesting conversations with several Americans and a lovely young German couple. We never use the ship's excursions as they are expensive and not good value. We found Britannia too big and impersonal. Although we attended the Captain's welcome party, we were on deck 7, there were no officers present and we wouldn't have recognized the captain or been able to identify any of his officers. Only one lady officer spoke as she passed you.None of the others gave you the time of day. The balcony on the cabin was bijou even though we were in a superior deluxe cabin. We didn't feel that they were worth paying the extra money for. On a positive note the food was excellent and the ship seemed very clean.8 Read Less
6 Helpful Votes
Sail Date: February 2019
Chose this cruise for the itinerary. Barbados, Bonaire, Aruba, Grenada, St Lucia, St Kitts, St Maartin, St Vincent back to Barbados, had to call into Martinique instead of Antigua. Disappointed we had to miss this resort. Had Friday ... Read More
Chose this cruise for the itinerary. Barbados, Bonaire, Aruba, Grenada, St Lucia, St Kitts, St Maartin, St Vincent back to Barbados, had to call into Martinique instead of Antigua. Disappointed we had to miss this resort. Had Friday and Saturday in Barbados prior to sailing, loved Barbados and the people, went to Oistins on the Friday evening, walked around the port area on the Saturday morning then Garrison Savanagh on the afternoon for the races. Had a great time. Embarkation and disembarkation top class, best ever, very quick, well organised and efficient. SHIP - excellent, no complaints, had a balcony cabin C117, great views, early morning coffee, early evening drinks, great view of ports arriving and departing, a must for Caribbean. Food great, we were on freedom dining, six of us and never waited for a table, service a bit slow in both Meridian and Peninsular. Some people may enjoy sitting for 2 hours for courses, bit much for us. Ate breakfast in the Horison, excellent. Afternoon tea starts at three, also great. ENTERTAINMENT - Most of it was good, Pulse, Steel, Tina Turner, Comedian Mark Walker excellent, there was also a married acrobatic couple just for one or two nights, excellent show. Saw Eric and Ernie and Gareth Gates in the Limelight. Bit disappointed in both, don’t know what I expected, Gareth lacked personality but great singer. Eric and Ernie, although spitting image of the originals, I thought they would bring something more up to date, but can remember their routines word from word on the shows. As I say not sure about these two, food the same on both nights that was a bit disappointing and we did complain, turns out we could have ordered off the Meridian menu, not advised at the time we ordered our food. We paid 25.00 for each show so expected the menu to have changed. We also sat from 7.15 to 10.30pm, food in between, but sick of sitting by end of night. Service through the ship was excellent, everyone made it special, no complaints what so ever, the ship is spotless, the staff always smiling, greeting am/pm whenever passing. Senior crew also very pleasant when passing. PORTS - excellent, Barbados, Bonaire, Aruba, St Lucia, St Vincent, Grenada, St Maartin had to miss Antigua due to engine problems so called in to Martinique. Least favourite, but think this is because I wanted to visit Antigua. Plenty to do in each port, too much so will have to go back- what a shame! Golf buggies in Bonaire a must great start to holiday. Kayaking in Aruba, island tours in rest. Barbados we went to the races in Garrision Savanagh, fab day had some good wins. Not too keen on Oistins in Barbados, not our thing it was a bit rough and ready for our liking. Locals loved it, heavy drinking all around you, crowded place and dirty. We travelled in a group of 6 all couples in late 50s, early 60s. I would go to the Caribbean again in a flash, cruise it again, heck yes, loved all the countries, the people, would like a different itinerary though as I love to visit new places. Hope this helps. Read Less
6 Helpful Votes
Sail Date: January 2019
Being able to fly direct from Belfast to Barbados to board Britannia was perfect and for my first cruise I wanted to be on a ship that I knew first hand from acquaintances was clean, friendly, helpful and whose website was very clear and ... Read More
Being able to fly direct from Belfast to Barbados to board Britannia was perfect and for my first cruise I wanted to be on a ship that I knew first hand from acquaintances was clean, friendly, helpful and whose website was very clear and informative for first time cruisers. I also felt it better for my first cruise to be on a British ship. I wasn't disappointed. The embarkation and disembarkation, travel to the ship and the complete stay was perfect. Everything ran smoothly and having an unexpected upgrade was the icing on the cake. The cruise visited 9 islands with only 4 sea days which was the perfect mix for me. Entertainment was very good and shows of a good quality. I would perhaps have liked a little variety across the two weeks though as the vast majority was the same on offer every day but it was good. Food variety was excellent and of a high quality. The only slight criticism was that the selection in the buffet while also excellent and good quality was a couple of times lukewarm or dried up but this was a very seldom observation and only affected maybe a couple of items from the vast array on offer. Read Less
2 Helpful Votes
Sail Date: January 2019
I have put this review on here rather than send to P.O. as P.O. would take no notice, and it would be filed away as it’s not what they want to hear, but more people will see it on this site. We picked the Jan 2019 cruise to the ... Read More
I have put this review on here rather than send to P.O. as P.O. would take no notice, and it would be filed away as it’s not what they want to hear, but more people will see it on this site. We picked the Jan 2019 cruise to the Caribbean as our first time on the Britannia. Flights were good, getting transferred was good. To finish off the good points, the sun shone and the food was good. First problem we had was having a shave, the electric sockets on ship don’t take UK razors or tooth brushes. Nothing in the brochure or any literature on the ship. We were told by reception to buy an adapter from the shop (sold out, of course) or they would charge it up for you. Not good news if you have a travelling razor that needs to be plugged in all the time. Then we encountered the lifts which, long with the set up of the ship leaves a lot to be desired. Basically there are too many floors of just cabins, and insufficient lifts for the amount of people on board. So if you need a lift, you stand there for ages, and by then the floor is full of others wanting to get aboard the lifts. It became the normal to get into any lift that turned up no matter what direction it was going. We also found there are no quiet corners to hid in, no matter where you go on Britannia you have mind numbing music playing all over the ship. When we asked if it could be turned down, no one knew how to do it. Too many places to charge you extra to use or go to. We went as a group of 6 who love Dancing, and as this is the Flag ship of the company we were expecting an enjoyable time. What a shock we got. We had a dance band that played the music they wanted to play, not music to dance to. One evening they had a night of playing Jazz all night. That emptied the ball room. On their night off we got local band playing again their type of music, that again emptied the ball room. ( I could write war and peace on that subject only) When the instructors came on they were only interested on the group of novice dances they had nurtured on the cruise. So the floor was literally full on novices, no problem with that but anyone who could dance could not get on the floor to dance. They should have played 2 of each, but they didn’t. The male instructor danced with the same passenger nearly every dance for the 2 weeks we were there. Their knowledge of sequence dances seemed minimal, as some requests were met with “we don’t know that one” then they would not play a sequence dance as only 3 or 4 couples knew it. The next minute they would play a Viennese waltz, and only 2 couples would get up for, so double standards there. To us they were more interested in selling private lessons and their dancing week ends away than doing what they should. So to me we had a disappointing time on this ship and I would not recommend to anyone. God help anyone who has booked a cruise on the next overgrown monster being built at the moment. Read Less
6 Helpful Votes
Sail Date: January 2019
Having used Princess, Celebrity and Costa to cruise the Caribbean in the past via Miami and US Immigration, it is refreshing to cruise with P&O for the following reasons: Say goodbye to your luggage at Manchester Airport and ... Read More
Having used Princess, Celebrity and Costa to cruise the Caribbean in the past via Miami and US Immigration, it is refreshing to cruise with P&O for the following reasons: Say goodbye to your luggage at Manchester Airport and don't see it again until it is delivered to your cabin. Charter flight to Barbados on TUI 787 Dreamliner. Exit the plane, board a bus at the bottom of the aircraft steps and be taken directly to the ship, no terminal to go through with customs etc. Fast check in at the dockside, then onto the ship. From plane to balcony in 50 minutes! As good as Princess and Celebrity are, we would probably have just arrived at US Immigration in 50 mins, then claimed our bags, be taken to a Hotel for the night, then bused to the ship the next day. It's a dream with P&O via Barbados! The ships currency is £ stirling and drinks are at fair prices a G&T around £4.50 and a bottle of wine £17 to £24 for a decent wine. One niggle, on Brittania, P&O's flagship, you have to go to reception to see your account statement, no on cabin TV display or printer in the Aitrium like Princess, a sister company have. We liked the minimalist design of Britannia, but felt the Aitrum should have live music every night, not just on some nights. The Crowsnest is a fabulous bar with great views. People did dress for formal night and even on smart casual evenings, most people made an effort, no shorts or baseball caps wandering around! The entertainment was good, as it usually is on cruise ships, with the ships cast putting on great shows. The Limelight Club is good, Gareth gates and Chesney Hawkes appeared when we were on board Jan '19. There is a cover charge and the atmosphere is that of a cabaret supper club. We also had dinner in the Epicurian restaurant, which was excellent and attracts a cover charge. The Sinduh restaurant was also very popular with those who enjoy spicy food. We also enjoyed sunbathing on the forward quiet deck, with its own pool. High density of sunbeds on all decks due to the Brits liking the sun in January. The staff did enforce the away for 20 mins and you loose your bed policy, great! The itinerary was fine, most Caribbean Islands are much the same, good beaches, sometimes taty ports. Usually there are taxi minibuses available off the ship, which are well organised and safe. They gather groups together and off you go. As a price guide, US$20 will get you a return trip to say Jolly Beach in Antigua, then you pay $10 for a sun bed and $10 for a umbrella. All together we had a very relaxing holiday and will return to Brittania for Christmas 2019. Read Less
4 Helpful Votes
Sail Date: January 2019
It's just fantastic to get away from the cold winter months of the UK .... to the warmth of the Caribbean sunshine.....and now on our 10th cruise with P & O we enjoyed it just as much as our first one....The flight on 'The ... Read More
It's just fantastic to get away from the cold winter months of the UK .... to the warmth of the Caribbean sunshine.....and now on our 10th cruise with P & O we enjoyed it just as much as our first one....The flight on 'The Dreamliner' had complementary drinks as it was a few years ago, which we appreciated....The itinerary was well organised and the captain of the ship Paul Brown was informative and very approachable.... Neil Oliver the head of entertainment was his usual charismatic self....The waiters Savio and UJ entertained us with a excellent sense of humour as well as served us with delicious food fit for a king! The food in the Buffet area and for breakfast in our opinion had risen to a higher standard and the display was mouth watering .....Already going to book for next year....Thank you to all crew on board Britannia...'A Tonic to Our Very Soul'........xxxx Read Less
Britannia Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 5.0 0.0
Entertainment 4.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 5.0 0.0
Rates 5.0 N/A

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