1,924 Viking Ocean Viking Star Cruise Reviews

Having experienced their river cruise previously, wanted to try the ocean version with Viking. I was not disappointed by the experience. I found the company extremely professional in their approach to just about everything. The ... Read More
Having experienced their river cruise previously, wanted to try the ocean version with Viking. I was not disappointed by the experience. I found the company extremely professional in their approach to just about everything. The organisation/logistics efficiently well managed. Catering on board....great choice of restaurants/food and beverages and wonderful crew service at all times. The cabin (Penthouse Veranda) was worth the upgrade cost....very well designed with more than enough storage for 2 people and space to relax as well as the balcony of course. A complementary mini bar, was a welcome feature with guests able to ask the stateroom attendant for their favourite tipple! Entertainment was a good mix, catering for the demographics of the guests and the itinerary. Inclusive excursions were a bit basic, but gave you a rough idea to be able to navigate your own way around the ports at you leisure later. Some of the optional excursions were, I thought rather expensive, however, some of my fellow passengers (more seasoned than me!) had made their own arrangements with alternative providers at a better rate for the same excursion. A lesson for future cruises...! I also felt that the descriptions provided by Viking on their web site, at the point you might be considering booking these, were a bit scant on operational details. For example, the trip over land to the Arctic Circle involved a 4/5 hour return coach journey out of a 7 hour total excursion. Leaving little time to explore the features 'sold' to you on the web description. Also, on this particular trip, the actual Arctic Circle Centre we found on arrival was closed for the winter!! This fact was never mentioned previously!! Another point worth mentioning as regards the pre/post extension on this particular trip. The hotel chosen was the Radisson Blu in Bergen. An international chain, of course and in a great location right on the Bryggen. However, the over all experience at this hotel was poor. From the amenities offered, customer service and guest information....all below par for a 4* standard of hotel. Again, some guests had made their own arrangements hotel wise, and I think this might be valid suggestion for future bookings, despite having the convenience of Viking making all your on shore arrangements. I felt it did not represent good value for money at £389 for 2 nights bed and breakfast! The embarkation process at Tilbury could have had a smoother process for guests arriving into Tilbury town....no transport was immediately available to take people from the town to the dock area and a walk would involve c.20 minute route (with suitcases in tow!). So despite some of the above niggles I've mentioned, I would still highly rate Viking on the back of this Northern Lights Cruise and would not hesitate to make another booking with them. I have of course learned of some alternative options as detailed above and, with most things have a bit more experience to do things a bit differently next time. All crew and staff worked very hard to make your experience a 5* one, and with the few exceptions mentioned, I think they achieved this goal. Read Less
Sail Date February 2020
We chose this cruise in hopes of seeing the elusive Northern Lights. We were so lucky as we saw them on four or five different nights. Our best views were from the ship after leaving Narvik. We cruised from Bergen to Tilbury on the ... Read More
We chose this cruise in hopes of seeing the elusive Northern Lights. We were so lucky as we saw them on four or five different nights. Our best views were from the ship after leaving Narvik. We cruised from Bergen to Tilbury on the Viking Star February 15 through February 27th. We have been on over 50 cruises but this was our first on Viking. We were surprised with the uncrowded open spaces. Service was exceptional. Food was good. The ship was beautifully furnished. Our stateroom was attractive, convenient and well planned. Public Areas The Star's public rooms are lovely. It is the most uncrowded ship we have seen. There are three floors of open area around the atrium with an abundance of seating areas, game tables and cocktail tables and also a big puzzle table and Viking heritage items and photos. There is no designated game room but people were invited to play cards or Mah Jong in the Chef's Table. Scrabble and others games were available. We had been on the Caribbean Princess in October in Canada. It was cold and windy so no one used the pool decks. You couldn’t find a seat anywhere on the Caribbean Princess. Great entertainment but no room. Another issue on that ship was there was only a handful of kids so all that room was wasted. At the other end of the spectrum from the CP is the Viking Star - uncrowded, lovely Scandinavian style and great service. The pool area is firmly covered in winter. There is much available seating there also. We usually travel with friends or family. All this roominess would truly be used and appreciated when traveling with a big group. The workout room is well equip and was never crowded. With a total of 930 passengers no line was ever long, no area was ever crowded. Dining The main dining room is the Restaurant. My husband and I were traveling alone. We were always asked if we wanted a shared table. Most of those are for six people. Tables for two are grouped closely together by threes so we always visited with our table neighbors which was really enjoyable. We met many people because of the Restaurant set up. Our fellow travelers were mostly Americans but there were many from Australia and England. The food was good but not exceptional, the included wine was mostly just okay. Some of it was quite good. We realized on the last night that some people had found an included wine they really enjoyed and asked for it specifically. Manfredi's is a wonderful Italian restaurant. The sole and chicken Parmigiana were delicious. Loved everything I tried. I forgot to book this ahead so I was afraid we couldn’t get in but we got a shared or individual table each time we asked. The buffet and pool grill had great food. You could take pool grill food into the buffet or eat near the pool where there are many, many tables. I am missing the fabulous strawberry sorbet I enjoyed repeatedly. Service We have been on over 50 cruises. The service on the Viking Star was exceptional. Our room stewards Juan Carlos and Vee were the best ever. They were so attentive. Our suite was always perfectly clean and welcoming. They were friendly and seemed happy which many room stewards are not. They kept our bottled water stocked and ice bucket full. Housekeeping on the whole ship was very good. Maybe since we traveled as the novel Coronavirus was first leaving China, we saw hand rails cleaned repeatedly. Every thing was spotless. My only suggestion would to have crew members do all the serving at the buffet. In all restaurants they were insistent on using the alcohol sprayers on our hands. When we boarded the Viking Star on February 15th we were given a health interview as well as the usual health form. We also had our temperature taken. The Northern Lights We were so very fortunate to see the Northern Lights on four or five nights that we were above the Arctic Circle. It was amazing. The best event was the night we left Narvik. The sky was clear with the Big Dipper visible through the extraordinary, ever changing lights. Entertainment The on-ship entertainment was fine. The guitarist, Paulo, was exceptional. The ship band was really talented. They accompanied everyone who performed in the theater. We enjoyed the group of four who danced and sang with the ship band several evenings. We watched one show twice! Quite often a talented pianist or two violinists were performing in the atrium. The TV set up was really good too. So many on-demand options were available which was great when we couldn’t get a satellite signal to support live TV. The included internet worked every day. It generally wasn’t strong enough to download pictures. My husband was able to stay in touch with his office through email the whole trip. The included excursions were mostly riding on a bus to see the areas. We were able to go inside the very unusual church in Alta and went to a museum with a great planetarium style theater with a beautiful display of Northern Lights Film. We wanted to see the outside area with ancient indigenous stone carvings but snow covered them. There are some on display inside the museum. We did the Pulpit Rock cruise in the Lysefjord from Stavenger. It took most of our scheduled stop in Stavenger. The town was so pretty we wished we had explored the town instead. Stavenger has an oil museum that we would have enjoyed seeing. The cruise was in a huge, enclosed ferry with a whole lot of people. The fjord was very pretty. Our stop in Bodo was cancelled due to rough weather. This seemed a very smart move as I think that’s where the Viking Sky got into trouble last year. Our reindeer sled ride was fun and memorable. We enjoyed meeting a few Sami people there and getting up close with the reindeer. Some fellow travelers were fascinating. One lady who had to be well into her 80s was traveling alone. The little Australian put on her short snow boots and heavy coat to walk at each stop. She would take an included excursion and then hop off to explore on her own. i don’t think I will be so fearless in 20 or 30 years. Or now! All the towns except Tromsø kept their streets and sidewalks mostly clear of snow and ice. Tromsø was treacherous. I would recommend wearing boots with great traction or attaching ice cleats. Disembarkation was smooth and quick. I highly recommend this ship and this itinerary. This was our first Viking cruise. We will sail with them again. We were on Caribbean Princess in Canada in October and Disney Magic in the Caribbean in November. I plan to avoid the Caribbean Princess in the future. The weather was chilly and windy so no one was on the pool decks which drove all the passengers inside. Princess has wasted so much space with their “art gallery”, shops and casino that all the public areas were extremely and uncomfortably overcrowded. Viking has taken the opposite approach. They have only three small shops (clothes, essentials and jewelry) and no casino or art sales. The specialty restaurants have no up charge. No photographer is trying to snap your picture to sell to you later. Unlimited and included wine and beer are available at lunch and dinner. Each port has one included (generally lackluster) excursion. One of our paid excursions was cancelled due to weather so Viking owed us money at the end of the cruise. Read Less
Sail Date February 2020
We have done several Viking cruIses before so we were expecting more, The shore excursions were less than expected - even the extra cost ones were less than expected. The buses were full and uncomfortable. One couldn't even make ... Read More
We have done several Viking cruIses before so we were expecting more, The shore excursions were less than expected - even the extra cost ones were less than expected. The buses were full and uncomfortable. One couldn't even make it up the hill out of town and all the guide was worried about was if she was going to be back in time. The walk to the buses was long and over wet and slippery paths. A port was missed due to weather but nothing was added to fill the time. The food was repetitive and uninspiring. Never had a piece of meat done to the right temperature. The included wine has gone so down hill as to be undrinkable, Nothing on the buffet was ever hot. Sadly the best food was the pool grill and room service. The crew tried very hard to please and did their best to be helpful. Read Less
Sail Date February 2020
This was our first booking with Viking Ocean Cruises, and really this was due to the fact that they were the only cruise company in Norway during February. Having sailed with many 5/6 star operators including Regent, Oceania, Cunard ... Read More
This was our first booking with Viking Ocean Cruises, and really this was due to the fact that they were the only cruise company in Norway during February. Having sailed with many 5/6 star operators including Regent, Oceania, Cunard (QG;s) we didn't have any raised expectations of what Viking would be like so as not to be disappointed - which we have been on our last Oceania cruises In a nut shell we thoroughly enjoyed Viking, the service being exceptional in all areas. The ship was absolutely spotless, even on the outer areas we struggled to spot rust which is most unusual. Our room was very comfortable and modern, cabin stewards superb, and all other areas of the ship were immaculate. On many occasions we would watch the army of cleaners who would be constantly wiping, dusting, plumping cushions up as soon as guest vacated a chair. It really was noticeable, and Viking must be commended as these are often unsung heroes of the ships crew Food was of a good standard in all restaurants, matched with service Everything was on time, especially during tours so again great organisation by Viking We were genuinely surprised, and Viking has now become a favourite so we are actively looking at their schedules in preference to competitors - in fact we have just booked our second cruise with them (Bergen to Barcelona Oct 2020) The included tours are just enough to give you a taste, leaving time to self explore each port. Of course there are longer tours for the more adventurous or those wishing to be looked after for a whole day The only slight disappointments were that we missed one port due to wind - Bodo, but obviously that can't be helped. We would like to see the dress code for evening meals adhered to in restaurants - I have no issue with a more casual feel for buffet, but I think there should be more effort made by guests in the main and speciality restaurants I hope the service is as good on all ships, we are about to find out - but at the moment we would certainly recommend taking a cruise with them Well done Viking! Read Less
Sail Date February 2020
Excellent service and food. Although the ship was sold out, we never felt crowded. There was always a place to sit and relax or read. During the evening there was always a live entertainment in the Living Room. With the main, buffet, ... Read More
Excellent service and food. Although the ship was sold out, we never felt crowded. There was always a place to sit and relax or read. During the evening there was always a live entertainment in the Living Room. With the main, buffet, and specialty restaurants, we never had to wait more than a few minutes. We had meals in each restaurant and never felt rushed to leave. We especially like the No Photographers running around taking pictures and wanting to sell you them. There shopping on-board was perfect and did not feel like another "profit center". The no-charge water and soda is a nice touch. The Viking Star's staff was wonderful. Service was always prompt and served with a smile. We cruised during February and they logistics of moving passengers off the ship and to their excursion was amazing. There were no long waits and the few "passenger" jams were resolved quickly. We were waited in the excursion bus instead of standing in line outside of the ship in cold weather. Viking staff had us stay in the warm bus until the wait to board was minimal. Read Less
Sail Date February 2020
Viking Star sailed to Norway above the Arctic Circle and gave us the opportunity to realize a dream and experience the northern lights. And we did see them--TWICE! We most enjoyed the optional excursion to visit the Sami people in their ... Read More
Viking Star sailed to Norway above the Arctic Circle and gave us the opportunity to realize a dream and experience the northern lights. And we did see them--TWICE! We most enjoyed the optional excursion to visit the Sami people in their wilderness camp and go on a romantic reindeer sleigh ride underneath a full moon. We loved the Viking Star and the comfort of the Explorer's Lounge, the fantastic food in all the restaurants, the fitness and yoga rooms, the lectures and learning opportunity, the entertainment, and friendly and efficient staff and crew. Your ceremony for initiating us into the Blue Nose Society to celebrate the Arctic Circle crossing was fun and delightful. The included bus tours were very good. I especially liked the Alta Cathedral and Borealis Alta exhibit, and Alta Museum and rock carvings. Tromso tour was good, but wished we could have gone inside the Arctic Cathedral. The Planetarium visit was also a highlight. We enjoyed all 4 Lecturers. The two best were Ian Ridpath and Tim Hodges was informative about photos. I learned about Vikings from Dr. Bazin, and conservation from Professor Mazour. We celebrated Ken's birthday on board ship and thank you so much for supplying the sparkling wine and birthday cake. It made him feel special and gave him a birthday to remember. The treadmills in the fitness center need to be serviced and calibrated. Include in brocure that clamp on for your shoes are necessary for this time of year. Sami excurstion should go straight to the camp in the day light instead of diverting to sight seeing the fjoids waste of time. Sleigh ride should be in the day light. Read Less
Sail Date February 2020
My husband and I have always wanted to see Norway. We both have Norwegian DNA. It is also a place that neither one of us has been before. The ship and our cabin were immaculate. Our cabin stewards anticipated our every need. All of the ... Read More
My husband and I have always wanted to see Norway. We both have Norwegian DNA. It is also a place that neither one of us has been before. The ship and our cabin were immaculate. Our cabin stewards anticipated our every need. All of the Viking employees were wonderful. We enjoyed the port talks and all the lectures they offered. Our favorite excursion was the husky dog sleds. We also got to see the National Reindeer Races in Tromso! We missed going into Bodo and seeing the maelstrom because the seas were too rough. We understand that safety is first and we appreciate that. We were told that the ship hasn’t been able to get into Bodo in months so I would think they would re-evaluate that destination and maybe add another one. We are grandparents and love children but we very much enjoyed that there were no children on board. I also enjoyed no casino, smaller number of passengers and smaller boat. It enabled us to meet so many new people. We loved Bergen and would have enjoyed more time there. We enjoyed all of our tour guides although the guide on the way to Polar Park concentrated on global warming and her mental health which was not what we expected to hear on a one hour bus ride. We would have enjoyed hearing more about Norway and the area we were riding through. We absolutely loved our cruise and it was the first time we have done Viking. Read Less
Sail Date February 2020
This Viking Ocean Cruise was wonderful. Every staff member was kind, helpful and caring. Our stateroom was excellent, great bedding, shower was large with glass doors, bathroom had heated floors, a great built in night light, plenty of ... Read More
This Viking Ocean Cruise was wonderful. Every staff member was kind, helpful and caring. Our stateroom was excellent, great bedding, shower was large with glass doors, bathroom had heated floors, a great built in night light, plenty of outlets for plug ins and USB ports. The food was excellent! We loved the Norwegian favorites served at lunch! We enjoyed the included excursions. When we took a Viking river cruise several years ago we were disappointed in the entertainment, but loved the entertainment on this cruise! We had so hoped to see the Northern Lights on this cruise and were so thankful that we received phone messages when the lights were visible outside! Embarkation and Disembarkation went extremely smoothly, the best we have ever experienced on an ocean cruise. The transfer to and from the airport to the ship was very professional and easy for the passengers. I would definitely take this cruise again. It was an amazing experience! Read Less
Sail Date February 2020
The adventure of a cold vacation in beautiful Norway, with the chance of seeing the Northern Lights was a draw. Great time on a beautiful ship, full of cozy places to read, visit and explore.The Spa was fun and so nice to be able to use ... Read More
The adventure of a cold vacation in beautiful Norway, with the chance of seeing the Northern Lights was a draw. Great time on a beautiful ship, full of cozy places to read, visit and explore.The Spa was fun and so nice to be able to use it as often as we wanted. Massage staff very good and helpful. Embarkation and disembarkation were the smoothest and least amount of hassle of any cruise we have been on. Good Job! Transfers to and from the airports was superior. Food was very good. Enjoyed the lunches with local options. Pool grill meals at dinner of lobster and king crab were enjoyed. Dining room offerings and staff, exceptional. our housekeeping staff were extremely attentive of our needs. Good Job Russelle.+ Pulu. Special thanks to cruise director and assistant cruise directors, Bremsley and Jarred for hosting LGBT receptions, we very much appreciated catering to us. It was great to meet other travelers and keep track of their adventures. We enjoyed our 2 weeks, London was a great start!- so much to do- staying up late looking for lights-exploring towns- meeting fine people-Gaining 5 pounds despite the miles walked...... WE NEEDED TO RETURN TO WISCONSIN TO REST! Read Less
Sail Date February 2020
To see the lights and to stay at the Igloo Hotel. However, everything was wonderful and we even said it would not matter if we did not see the lights because we were having such a good time. The inclusions of wine at lunch and dinner, ... Read More
To see the lights and to stay at the Igloo Hotel. However, everything was wonderful and we even said it would not matter if we did not see the lights because we were having such a good time. The inclusions of wine at lunch and dinner, free wifi, free laundry facilities, included excursions, and included specialty dining experiences are all a plus so that the cruisers are not "nickel-and-dimed" to death as is common on some mainstream cruise lines! Our first cruise on Viking Ocean and the Viking Star and it was great. A beautiful ship and the staff was excellent. BRINSLEY as cruise director did a great job and was very organized. The guest lecturers were very good and We enjoyed the fact that if we missed the real time lecture, we could view it later in our room. All the public areas were beautifully decorated and cozy. The spa was a wonderful place to spend the day when we were at sea. We met so many wonderful people, all of whom seemed as happy as we were to be on the Viking Star. Read Less
Sail Date February 2020
We booked the cruise for a chance to see the Northern Lights, and we were fortunate enough to see them on 3 occasions on various days; although not undulating and luminous as one would hope, they were still quite good. Our cabin was ... Read More
We booked the cruise for a chance to see the Northern Lights, and we were fortunate enough to see them on 3 occasions on various days; although not undulating and luminous as one would hope, they were still quite good. Our cabin was comfortable and provided everything we needed. Steward service was outstanding. The debarkation went well and without problems, although the airport did not open its service kiosks for 20+ minutes after our arrival, and most of us had had only a few hours of sleep because of the early departure from the ship. The embarkation was very disappointing. After flying for several hours from Denver, we were subjected to a several hour wait while our stateroom was cleaned and prepared. VERY frustrating and aggravating. We ate most of our meals in the World Cafe or Pool area. The food was quite good, with staple foods but also many varying options for experimentation, and the presentation was excellent. The few times we ate at other facilities were also excellent, but we did not feel we "needed" the extra attention when the 7th deck provided everything we wanted. Servers and wait staff were excellent and very pleasant with us older folks. Junior Han was above and beyond and deserving of special recognition. Shore excursions were overall good, although some left us wanting. Most of the guides were good and comfortable with English, but there were a few with a bit more difficulty. The husky sled dog tour/ride was fantastic. Some of the panoramic tours left a bit to be desired. Almost all of the enrichment talks were very good and informative, although some had better delivery than others. The two "cooking" demonstrations were terrific, to a large extent because of the assistant chef who was great and very entertaining. We found the port talks overall to be excellent. This is our second cruise with Viking, and we have been very pleased with both of them, and heartily recommend Viking to others. We booked a cruise to Alaska while aboard the Viking Sea. Read Less
Sail Date February 2020
The Northern Lights were on our bucket list so we were excited to do this cruise. The winds were too strong to make it into Bodo so we cruised onward. Viking was unaware of the Sami Festival culminating the weekend we were in Tromso. I ... Read More
The Northern Lights were on our bucket list so we were excited to do this cruise. The winds were too strong to make it into Bodo so we cruised onward. Viking was unaware of the Sami Festival culminating the weekend we were in Tromso. I asked the General Manager, Tom, why we could not get to Tromso, the next port, earlier so we could participate and enjoy the Sami Festival. He was not aware of the festival, but he did as he said he would and checked it out. In the end, we arrived into Tromso 3 hours earlier than we had been scheduled to so that we could enjoy the festival. Viking really does listen to their guests so I was glad that I had made that request. Otherwise, we would not have been able to enjoy the festival as the reindeer lassoing would have been almost over by the time we would have arrived, had we adhered to the scheduled arrival. He shared the info with the captain of the vessel and made it happen. He said he also shared the info with the main office so that next year, Viking can build the festival into their itinerary as it is a annual event. It was a cultural experience we would have missed so thanks to Viking for listening and acting upon the request. This is proof again that cruisers should do some independent research before embarking on a cruise as you can gain so much insight into the areas you will be visiting. The inclusions of wine at lunch and dinner, free wifi, free laundry facilities, included excursions, and included specialty dining experiences are all a plus so that the cruisers are not "nickel-and-dimed" to death as is common on some mainstream cruise lines; but NOT Viking as they know how to do it right! We purchased the included airfare and transfers which went off without a problem. I believe it was cheaper and provided peace of mind that does not come with independent travel arrangements. However, we had to disembark much earlier than I would normally have done to get to the airport for our trip back home. I think if they had more departures available, it would be easier on the cruiser. Getting up at 3:50 am to make a 8:20am flight made departure day very difficult. The drive from the ship to the Bergen airport was only 22 minutes on a Saturday and we were only going to Oslo for the connecting flight. We made it safely back home and that is the main concern. All in all, it was a great cruise. We will be back cruising with Viking again. Read Less
Sail Date February 2020
We picked this trip to see the Northern Lights and Norway in winter, to remind me of growing up in the snow! The crew - ALL OF THEM - are amazing, unfailing nice, and make this cruise a really wonderful time. They read and respond to your ... Read More
We picked this trip to see the Northern Lights and Norway in winter, to remind me of growing up in the snow! The crew - ALL OF THEM - are amazing, unfailing nice, and make this cruise a really wonderful time. They read and respond to your comments on a daily basis so if you need something they really do take it into account. Seriously, cannot day enough good things about all the crew. Even the happy water guy who gives you bottles of water when you leave the boat was a delight. They had cocoa upon your returns. When there were northern lights sightings announced, about 10 minutes later a crew member would show up with trays of warm cocoa. That level of service is remarkable. Our room, 6010 Penthouse Veranda PV-1 category), was roomy and never felt too tight for a 13 day cruise. Given all the gear one needs for the trip, I’m very happy we didn’t book a smaller room. Shower was a good size, good water pressure, but the nozzle head was a little wonky - you have to swivel and turn to get it just right. Most suitcases will fit under the beds, so that was a great little treat. The food is good, not great. Some things are terrific, but overall good. That’s not a complaint by any means, just don’t come expecting Jean Georges at sea. But, if you want good food, you’ll find it. Manfredis Italian was good. They had churros for dessert, which delighted me to no end: Chefs Table was less successful, but still interesting. Favorite meal there was surprisingly the British one. Best food was Viking Burger at the Pool Grill (it’s straight up an amazing burger) and The Restaurant. Pool Grille has onion rings and they are also excellent. The Restaurant has daily menu changes, mostly successful. Consistently good food. Neither of us liked the World Cafe, pretty much at all. For any meal. The house wines were mostly awful merlots and sometimes ok whites - order the Silver Spirit Package if you wish to drink something with taste. My hubby doesn’t drink at all, so when I called to ask Viking if I can do just one Premium Spirit package, they said no. When onboard, I made a comment on the daily comment form and I’ll be darned if the head Somm came to track me down one day to tell me they would have been happy to provide me with the Spirits Package given this unique situation (because literally my husband only drinks sparkling water most of the time and Arnold palmers with meals). So, word to the wise who have a half sober couple like myself, ask on board because they would have allowed for it. We were fortunate and got to see the Northern Lights, 2x with our naked eye and 1x only with the camera. If you come thinking it’s going to be like the vivid photos you see on the Internet, you’ll likely be disappointed. It’s mostly hard to see, sort of wispy when it comes out, maybe you’ll see it green and not grey like light clouds at night, but it’s still a treat. We only did one included tour in Stavanger, it’s a bus ride around the town. That’s pretty much what all of them are, so if bud rides without stops is your thing, you’ll love their included tours. If you want to get out and do things, plan to drop another chunk of change. We loved all our excursions - did curling in Stavanger, private minibus northern lights tour in Tromso, Sami Reindeer camp in Tromso, snowmobiling and the ice hotel in Alta, skipped our second northern lights bus in Alta which I still think should be refunded - there was zero % chance to see the lights that night and they went anyway, husky sledding in Alta, and the Wolf Preserve at Polar Park in Narvik. Dog sledding was our favorite, but all the activities were great. Word to the wise on the wolf preserve is that it’s like a 3 mile hike so if you have mobility issues, this one isn’t for you. It was a steep hike, up hill, in the snow. If you can’t book the private northern lights your, I’d suggest you book outside of Viking and go with a local guide since it will likely be a better experience. The normal northern lights tour through Viking is a waste of money, they put 50 people on a bus and drop you at a parking lot. Don’t think that’s $200 worth per person. But, the private mini bus we did was awesome, the guide showed us how to photograph the lights, she had an awesome camera and took amazing photos of us with the lights then sent us the photos, built a camp fire, fed us stew and we even roasted marshmallows. It was a magical night, in part because of the full moon and fact that we were at end of Grotfjord. I grew up in a cold climate so I understood how to properly prepare for this cruise. We came intending to do very active outdoor activities and even though we were blessed w remarkable mild weather for early Feb., it’s still cold and you need to plan according. I’d suggest you find a glove that allows you to operate your iPhone, so you don’t always have to take them off. Some people aren’t interested in active adventures so should scale back accordingly. Some people brought poles to help walk on the icy parts which seems pretty sensible so a heads up to the rest of you. I had Oboz Bridger 9” boots and they were amazing. Husband had the 10” version for the males. Warm feet are pretty important, these fit the bill and then some! Download the Night Cap app for your smart phone, takes pretty damn good pictures of northern lights. YOU MUST BRING A TRIPOD IF YOU WANT GOOD NORTHERN LIGHTS PHOTOS. I was never able to figure out my fancy camera settings for northern lights photos, so that was a bummer. But, I also had my outdoor sport camera as well and between my iPhone, that, and the private guide photos, we got many excellent shots of the beautiful lights. But, you can’t get a good shot if you don’t have a tripod because you take photos at a long shutter speed. Boat was quite rocky the first day, and also today, so you may want to get scopolamine patch prescription. Lot of people got sick. Fitness center is small, but fine. Good equipment. Spa is also nice, I did a cranberry scrub massage combo and loved it. Husband did a long massage and enjoyed it. Lastly, there were many reports about the Order of Blue Nose ceremony and that it included a polar plunge - not any more for safety reasons we are told. It was disappointing, but not much you can do there. They still do the frosting and shot, just not the ice bath. Also, they have a call system you can opt into to get northern lights announcements. It works. Prior reports said you had to leave TV on and that’s just not case anymore. System worked good both times sightings were reported. Read Less
Sail Date February 2020
We chose this cruise because we love Norway, and wanted to visit in winter to try to see the northern lights. Viking offered this cruise beginning with two days in Bergen, giving us time to both recover from jet lag and enjoy shopping in ... Read More
We chose this cruise because we love Norway, and wanted to visit in winter to try to see the northern lights. Viking offered this cruise beginning with two days in Bergen, giving us time to both recover from jet lag and enjoy shopping in Bergen, We also paid Viking to arrange our air travel, so as to insure a seamless arrival in the event of any disruption. Well, one of the flights ultimately selected by Viking Air was cancelled. When I immediately called Viking Air, they said it was not their problem, They would not discuss switching to another airline unless I "paid more money" After waiting 23 hours for another flight with the same Viking Air selected carrier, we finally reached the ship. Two days in Bergen thereby turned into two hours of rushed processing. Two more days spent in a jet lagged fog, causing us to miss our Cruise Critic reception, our night at the Chef's Table premium restaurant, and several lectures. The shipboard staff we interfaced with were very good, the cabin was great, food was very good. Excursions, (those not cancelled) were fine if overpriced. However, we paid for a twelve night Norwegian cruise. What we got was eleven nights and a day in New Jersey. Not the same. Viking has refused to make any refund for the portions of the cruise lost to us because Viking Air felt no need to act to get us to Bergen as promptly as possible, Instead, they have offered a small discount on a future cruise. Excuse me, why would I write them another check? Fool me once, etc. No matter how good the ship and crew, callous customer service by onshore Viking staff turned what could have been the memory of a lifetime into a wasted opportunity. If you remember nothing else from my story, do not use Viking Air, and do not trust Viking Cruises to make problems right. Read Less
Sail Date January 2020
Our first cruise on Viking Ocean and the Viking Star did not disappoint. A beautiful ship and the staff was excellent. BRINSLEY as cruise director did a great job and was very organized. The guest lecturers were very good and We enjoyed ... Read More
Our first cruise on Viking Ocean and the Viking Star did not disappoint. A beautiful ship and the staff was excellent. BRINSLEY as cruise director did a great job and was very organized. The guest lecturers were very good and We enjoyed the fact that if we missed the real time lecture, we could view it later in our room. All the public areas were beautifully decorated and cozy. Loved tea at 4:00 although personally I would have preferred it earlier. We saw the Northern lights on at least 4 different days both in Alra and Tromso and from the ship. Didnt realize that to the naked eye you can't always see the colors. You see them on your camera but to your naked eye they may appear as a hazy white mist. They were still beautiful to see on your camera. Make sure you bring warm clothing and hand and feet warmers as it was minus 22 degrees Farenheit! And fleeced lined thermal underwear! We also brought bib snow pants and it was still cold. Definitely recommend it though. The extra excursions were so much fun, dogsledding, snowmobiling, sami huts and going to the ice hotel to see the sculptures. I think the overnight stay in the ice hotel isnt worth doing...no inside restrooms and very basic accommodations. We did private light tours and I would highly recommend the one we did in Tromso with Enjoy the Artic tour, only 8 of us and he was very helpful with cameras and settings. Read Less
Sail Date January 2020
This was our first ocean cruise with Viking (we'd done a river cruise previously) and were very impressed with just about all aspects of the trip. Viking's air routing was a little strange, however - we went from Baltimore to ... Read More
This was our first ocean cruise with Viking (we'd done a river cruise previously) and were very impressed with just about all aspects of the trip. Viking's air routing was a little strange, however - we went from Baltimore to Detroit to Amsterdam to Bergen, which is not a very logical route, but I suspect was less expensive for Viking than other choices. Embarkation went very smoothly and quickly. The Viking Star itself is a very nice ship - modern, clean, well laid-out and easy to navigate. The elevators in particular were impressive - quiet and fast. Our cabin was very nice. Since this was winter in the far north, we didn't make much use of the veranda. The staff was a true highlight of the trip. They were attentive, responsive, helpful, and consistently cheerful. I cannot imagine better. Dining on board was wonderful. The specialty restaurants (the Chef's Table and Manfredi's) provided superb food. The chefs are truly world-class. The main Restaurant and the World Cafe also offered excellent and varied food choices. The shore excursions were well-run, informative, and enjoyable. Of course, finding the Northern Lights is at least partially guess-work, but they did as good a job as could be done under the circumstances. The port cities were all interesting places to wonder around in. We would like to have seen more of Bergen, but we were too exhausted on our day of arrival to take advantage. Read Less
Sail Date January 2020
Seeing the Northern Lights has long been on our wish list for travel. After having a wonderful experience with Viking on a Danube River cruise a couple of years ago, we started looking at this cruise up the coast of Norway t see the ... Read More
Seeing the Northern Lights has long been on our wish list for travel. After having a wonderful experience with Viking on a Danube River cruise a couple of years ago, we started looking at this cruise up the coast of Norway t see the Aurora Borealis. This was a wonderful cruise to a truly beautiful part of the world. Norway is a lovely country and Norwegians are most hospitable. Traveling above the Artic Circle in January was surreal, and a once in a lifetime experience. We were most fortunate to see the Aurora on several occasions on this trip - I believe that it was spotted on 5 nights overall. This was a memorable experience. The Viking Star is a very comfortable ship and the Viking crew provided wonderful service. We had a terrific time, and I would recommend this trip to anyone who is not afraid of the cold and interested in expedition travel. A word of advice - if you take this cruise in the winter, be sure to take clothing, boots and gloves that are suitable for the Artic. That will make a great difference in your ability to really enjoy the numerous onshore excursions that Viking offers. We experienced temperatures of -10 Fahrenheit on our trip, and were just fine because we had the right clothes. Also, if you want to take decent photos of the Aurora, a good SLR camera that allows you to control the exposure length and aperture, and a tripod, are essential. Read Less
Sail Date January 2020
We had done a Viking River Cruise and wanted to try the ocean cruise and see the Northern Lights. The ship was outstanding; the decor was very nice and not overdone. There were plenty of activities for all. The ports in Norway were all ... Read More
We had done a Viking River Cruise and wanted to try the ocean cruise and see the Northern Lights. The ship was outstanding; the decor was very nice and not overdone. There were plenty of activities for all. The ports in Norway were all very interesting especially Tromso, Alta, and Stavanger. In Tromso, the visit to the Planetarium was exceptional; the movies of teh Northern Lights and the description of the science behind them was exceptional. The food choices and quality in all the restaurants were excellent. The sandwiches in the Pool Grill were outstanding. All employees were cheerful, competent, and friendly. Ann at "The restaurant" was a superb hostess. Roman and Ogi were assistant waiters, but outperformed several of the more experienced waiters. They should be seriously considered for promotion. The service in all areas of the ship were outstanding; people were very helpful, courteous, and fun. Our cabin steward Madi was excellent. He was unobtrusive, but very efficient and friendly. Terrance Murtagh's lectures were the highlight of our onboard experience. He was extremely knowledgeable and informative. I got some good pictures of the Northern Lights as a result of his suggestions. We plan to do another Viking Ocean cruise. We were disappointed that we missed the port call in Bodo Norway because there was something there that we wanted to visit. We respected the Captain's emphasis on safety and appreciate him avoiding the dangerous weather in Bodo. Read Less
Sail Date January 2020
A friend had the Northern Lights on her Bucket List and I gladly accepted the offer to join her on this cruise. It all started out great until our first night at sea. The ocean wasn’t that rough, but the ship was rolling and rocking a ... Read More
A friend had the Northern Lights on her Bucket List and I gladly accepted the offer to join her on this cruise. It all started out great until our first night at sea. The ocean wasn’t that rough, but the ship was rolling and rocking a bit. This was when we discovered our cabin, #6054 had a serious noise problem. It sounded like Thor was banging his hammer on a huge metal pipe under our cabin’s floor. The vibrations from this clanging even appeared to break the floor tiles in the bathroom of our cabin. We asked our Room Steward to see if he could relay a message to maintenance to find the source of the noise. We also asked guest services about it. No one could explain why there was a noise like we were experiencing and never once did we get an apology from Viking during the remainder of the cruise. The noise only happened when the seas were a little to very rough and was loud up enough to interrupt sleep even while wearing ear plugs. On the bright side, we did see the northern lights in Alta, Tromsø and while passing by the port of Bodø (which was cancelled because of high winds). Norway is beautiful, the food on board the ship was acceptable, the entertainment and activities on board good, the cabin was beautifully appointed and excursions interesting. But the absence of any apology or explanation for the noise was unacceptable behavior by the staff and crew of the Viking Star. I most likely won’t be traveling with them on an ocean cruise again. Read Less
Sail Date January 2020
(Sorry in advance for the long review.) My wife & I had not been on any significant cruises in the past decade because the trend to larger ships goes against most of what I want in a cruise. Things that are important to me are: lack ... Read More
(Sorry in advance for the long review.) My wife & I had not been on any significant cruises in the past decade because the trend to larger ships goes against most of what I want in a cruise. Things that are important to me are: lack of crowds, not feeling like each activity or announcement was a grab for more money, food properly prepared (does not need to be uber-high end, but it shouldn't taste like cafeteria/buffet food), opportunities for learning, flexibility of choices, happy crew that were allowed to show their personality, and pretty but not ostentatious decor. I don't care a lot about stage shows and performers. As I had heard about, embarkation and disembarkation were effortless and fast. The ship was beautiful and seemed to call out for relaxation. In virtually every area at all times, there were open places to sit or lounge. Not surprisingly on this cold-weather cruise, there was almost never anyone in either pool and rarely someone in the hot tubs. The thermal suite was a joy and we enjoyed hitting the steam room followed by the snow grotto (although my wife enjoyed that cold room more than I did), followed by some soaking in the warm pool. Whether because of the cold environment or the advanced age of a lot of the passengers, we found the ship interior a bit warm. I had been expecting to wear a sweater most of the time on the ship, but we found that was definitely not needed. Wifi speeds were adequate for our needs. I would occasionally watch videos on YouTube or download an app, and it was fine for that, and was definitely good enough for email. I liked the Chef's Table (fixed menu and wine pairings) almost as much as I enjoyed the Italian restaurant Manfredi's. We often got room service for breakfast and the quality and freshness was good there too. Surprising to me was that we used the World Cafe far more than we used The Restaurant -- quality in those two areas were good and fairly similar. Our cabin attendants, Olivera and Jackie, were amazing. Olivera in particular made us feel like old friends, quickly building up shared in-jokes and repartee. Even though we are not heavy drinkers, we loved the Silver Spirits drink package. Upgrading the wines with dinner was nice, but not worrying about the bill at the end of the trip made having a good time less stressful. And at $20/person/day, I enjoyed having it paid for in advance even if it might not have actually been cheaper. We did a couple of treatments at the spa, and it was great not having them try to sell us a bunch of products. The products were available if you wanted them, but there was no hard sell (or even soft sell). The fitness center was never full, and was only in the mornings was it somewhat busy. I liked that they had an area for non-machine activities (yoga, stretching, etc.). I cannot comment much on the Viking excursions -- we arranged for our own tours in most of the cities because we like private walking tours of city centers. And for Northern Lights spotting, I highly recommend Northern Soul Adventures in Tromso. We did a couple of activities with them and loved both. We had booked three separate tours to maximize our chances of seeing the Northern Lights. The first one turned out to be the best (see the photos from our Tromso tour). The next one was cancelled because it was very cloudy. And the last one, in Alta, had great conditions but dimmer lights, although they were multi-colored which was cool. And we saw them a couple of times from the ship. So we got quite lucky with respect to aurora sighting! One bit of advice: be ready for the ship's plans to change. You are sailing in the North Sea in January and the captain will not hesitate to do things for safety. On our trip, we did not stop in Bodo due to unacceptable seas in that area (we toured a fjord instead) and they had to slow down the ship a LOT during a storm so that we got into Bergen at 11:30 pm instead of 1:00 pm, effectively eliminating the opportunity to tour that city for people that did not do the 2-day add-on. If things like that will bother you a bunch, this may not be the cruise for you. The ship is sailing in an area with unpredictable weather and seas -- flexibility is a good thing to have. This was my first Viking cruise and I would not hesitate to recommend the line for people who are not looking for activities you can only get on a mega-ship. We will definitely be cruising with them again. Read Less
Sail Date January 2020
We wanted to see a part of the world that is not easily accessible and also beautiful. The few days at sea allowed us a very good opportunity to explore and enjoy the various amenities provided on the ship. All the crew were tremendously ... Read More
We wanted to see a part of the world that is not easily accessible and also beautiful. The few days at sea allowed us a very good opportunity to explore and enjoy the various amenities provided on the ship. All the crew were tremendously friendly and helpful. I particularly enjoyed visiting the spa with the large heated jacuzzi, steam, sauna and snow grotto. The fitness center offered all the equipment needed for a good workout at any time. The food offerings were excellent - I needed to be a bit careful at the buffet to avoid occasional accidental bumps and spills. Shore excursions were mostly excellent and some offered great experiences to visit with the Sami and learn about their way of life. The entertainment on board was fun and well-suited for my taste in pop/soft rock music. Overall this Viking Ocean cruise was a pleasure and we are already looking ahead to future trips. Read Less
Sail Date January 2020
This was a special event for a special birthday. We were a group of four from the UK - two couples. Right from the start the level of service and attention to detail were amazing - from the embarkation process, the cabin, the food, the ... Read More
This was a special event for a special birthday. We were a group of four from the UK - two couples. Right from the start the level of service and attention to detail were amazing - from the embarkation process, the cabin, the food, the excursions, the explorers lounge. We had the silver spirits package and this proved to be a great addition. My husband and I love cocktails , so we could try them all if we wished. I highly recommend the chefs table - we visited 4 times! And with the spirits package we had premium wines. We are now researching a river cruise for next year and maybe an ocean cruise the year after. I don’t think we stopped smiling the whole time...it was just a lovely experience. We stayed in the igloo hotel in Alta, went on a snowmobile in Sweden, and took a trip in a cable car in Tromso. And the food - in every restaurant onboard - was excellent. I love Viking as I prefer a smaller ship and don’t want too much fuss...I love the lectures, films and scandi design. Read Less
Sail Date January 2020
Seeing the Northern Lights was on our bucket list. This was the first cruise we noticed that offered that opportunity. We have sailed Viking before so we were aware of the restaurants, food, etc. so we snapped at the chance and signed up. ... Read More
Seeing the Northern Lights was on our bucket list. This was the first cruise we noticed that offered that opportunity. We have sailed Viking before so we were aware of the restaurants, food, etc. so we snapped at the chance and signed up. Obviously, sailing the north Atlantic in JANUARY is probably not the smartest thing to do if you get sea sick easily, and there are no guarantees that the northern lights will even be out. But, no "pain", no gain! The weather was not cooperating right out of the gate. We left Tilbury and headed to Stavenger in moderate seas. Leaving Stavenger, we were almost immediately notified that we would skip Bodo because of the heavy weather. We sailed the largest fjord in the area to pass time...…….it was gorgeous scenery. Further, the captain sailed inside passage routes as much as possible. After Narvik, we sailed to Bergen for a two night stay. However, the seas were very rough and we were very late into Bergen, like so late all excursions were cancelled\ in Bergen. Viking was very open in keeping us up on the (lack of) progress and was very quick to refund all cancelled excursion costs. So, if you take this cruise, do not be surprised if the weather causes problems and modifications to the schedule are made. As we were there for the lights, we took an optional excursion that went out and searched for the lights. Well, we saw them on the excursion but the lights were very unimpressive. We were also told that to take pictures of the lights you needed to take a 5-6 second exposure. So, the next night, while on board the ship, the announced that the lights were out and could be seen right from the ship, in port. We went out and WOW, were blown away by the display. I said that I was going to try and get a picture with my cell phone camera...…....easy to delete bad pictures so no real effort...……..but to my amazement, I got several really god pictures of the lights!!!!!!!!!!! We were tickled pink! (Just remember to turn off the flash on your cell phone). The first day we arrived, we ate at the World Café. We walked in and right in front of us were two staff members that remembered us from the last cruise. we remembered them also...……..it was an "ah-ha" moment. So, if you think you will never see crew and staff again, nor will they ever remember you name, you are wrong, at least on these Viking ships, We were greeted by them like it was old family day! I was impressed! Read Less
Sail Date January 2020
We chose this cruise for our anniversary (and to get away from the cold weather) and also because this cruise would take us to countries we'd never been to before, Unfortunately, the cruise began just a couple of days after the ... Read More
We chose this cruise for our anniversary (and to get away from the cold weather) and also because this cruise would take us to countries we'd never been to before, Unfortunately, the cruise began just a couple of days after the huge earthquake in Puerto Rico. That did not affect our time in San Juan. Don't know if that also adversely affect the weather, but the Captain was not able to dock at our first two ports (Tortola and St. Kitts/Nevis) because of the wind and the waves. So that was quite disappointing to us -- especially two ports in a row and two countries we couldn't tick off our list of countries visited. During those unplanned sea days, I would have liked to have seen additional entertainment/activities offered. I recommend, in advance, that Viking ship should have a contingency plan of additional programming, ready at the hip-pocket, to implement when a port is cancelled. Dining in the main dining room was excellent, and I was especially impressed by the qualify of the (included) wines served at meals (I love French and German wines). Though we didn't buy it, I was impressed that the price of the Silver Spirits package was so reasonable compared to other cruise lines. Our cabin was good. My only complaint is that I wish there was a real electrical outlet (not a "Shavers only" outlet) so that I could use the hair dryer in the bathroom. The Wi-fi in our cabin was excellent. The classical music performances scheduled throughout the ship was wonderful. Top notch service, from cabin stewards, restaurant/bar workers, even the cleaning staff, was outstanding, I enjoyed the included excursions. For an optional excursion, we chose the Bacardi Factory Mixology class, and it was one of the highlights of our trip -- just wish it had been in the afternoon and not 9:30 AM, LOL. To the list of optional excursions, I recommend that Viking add a local food tour (through Viator, we booked a food-tasting tour in St, Thomas, which was excellent) at some of the ports. All in all, Viking is a superb ocean cruise line, and recommend it highly to all of our friends. Read Less
Sail Date January 2020
I'v been on a Viking cruise before and was very impressed. I love the relatively small size-- no lines for anything. No children/rowdy college students. Beautiful rooms. Excellent service. The food at the main restaurant was ... Read More
I'v been on a Viking cruise before and was very impressed. I love the relatively small size-- no lines for anything. No children/rowdy college students. Beautiful rooms. Excellent service. The food at the main restaurant was outstanding. At the buffet and specialty restaurants not so much. The food at the Italian restaurant was pretty bad--cardboard tomatoes, run of the mill olive oil, etc. The alcohol was top-shelf and the mixed drinks were great. The shore excursions were hit and miss. The included tours were mostly boring: sit on the bus, stop for shopping (with kick-backs, I assume) and listen to more of the same. Also, there was no stepping stool for my elderly parents, so it made it difficult for them to get on and off the bus. It is probably just me, but I could live without seeing more churches and manor houses. (I did like seeing the Fort in San Juan on the included tour, however.) The included tour on St. Thomas was also great because the microphone didn't work, so we got to enjoy our ride in quiet. The optional tours were hit and miss. The whale watch was incredible--the crew were very knowable and friendly. The submarine tour was pretty dull and the guide kept telling horrible sexist jokes instead of showing us the ocean. We loved going to the resort in Antigua. It was absolutely beautiful and we had the best food of our entire trip. The trip to the rainforest was booked, so we hired our own guide and had a great time. We had only 5 people and pretty much one-to-one guides through the gorge and waterfall. It cost $25/person, so it substantially less expensive than the Viking tour and we had quite a bit more freedom. We went on the ski lift in St. Marteen as one of our optional tours and it was horrible (at least in part due to the windy and rainy weather--not anyone's fault). I was expensive (over $100) for a ride up the mountain, a small CASH bar at the top, and a trip back down. We could have done zip line for $40 more. Given the price we paid, this should have been free or sharply discounted. The meal at the plantation was in a wonderful wine cellar--it was a great experience, but the food was sub par at best. Also, given that fact that we had free food on the ship it seemed unnecessary to have to "pay" for food and beverages. One of my biggest problems in terms of the ports is that no one provided information about what kinds of things you could do on your own. I suspect that Viking shares the profits with the people who run the excursions, otherwise I cannot understand why, although not being actively "discouraged" from going out on our own, we certainly were left completely on our own to figure things out for ourselves. I would suggest that travelers do their research before the cruise to figure out the best things to do and how to arrange them. It is unfortunate that we paid so much money for the cruise with so little guidance. However, there was a great deal of guidance about how to shop for expensive bling at each port and aboard the ship. Once again, this felt like a kick-back situation. I'm sure some people want to shop, but maybe have special seminars rather than taking up so much of the TV channel hawking these things. In terms of entertainment, the piano and violin music in the Viking bar and the guitar in the Explorer's lounge were excellent! We loved the ABBA program--any Nordic cruise worth its name should include it! We only went to one other night ("Bewitched") and it was pretty bad. The singer was really good and had some great selections, but she presented it as a travel-log about her family. We don't know her and don't care. We ran into some horrible weather and weren't able to dock at our first two ports. The captain and crew were outstanding in terms of their communication and resilience. The crew worked hard to make our time on the ship enjoyable, so I didn't mind too much missing the first port (it was a real drag to miss the second--but no fault of Viking). We saw a great presentation about Alfred Hitchcock and a "live" performance of an opera from the Met. Both of which were informative and entertaining. They also set up games, etc., which were quite a bit of fun. The amenities on the ship are outstanding! We especially loved the sauna, plunge pool, whirlpool, snow grotto, etc. The services at the spa were amazing (especially the message!). There were comfortable places for socializing or for quiet relaxation pretty much everywhere. All of the chairs were quite comfortable and we didn't have to "check out" towels. I can't say enough good things about the crew! They know our names, preferences, etc. from day one. The head of housekeeping in our area introduced herself and accommodated our special request about making the bed softer. When the waves got really bad a crew member walked me to my room. I only wish we could have added a few extra tips. Over all, we had a great experience! We have already booked our river cruise for next summer! Read Less
Sail Date January 2020
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.2
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

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