2 Helpful Votes
Sail Date: October 2018
We are a married couple (no kids) in our 40's who are early retirees and travel permanently. We added cruising as a mode of travel over the last couple of years and are no sailing around 100 days a year. Most of our cruises have been on ... Read More
We are a married couple (no kids) in our 40's who are early retirees and travel permanently. We added cruising as a mode of travel over the last couple of years and are no sailing around 100 days a year. Most of our cruises have been on the mid size ships of the major lines (Celebrity, HAL, NCL) with one cruise on Regent. We are in the midst of trying a variety of new lines. Overall we thought Viking was a beautiful ship with amazing food and service. The inclusives don't suit our style and the fellow passengers are more mature (no problem for us) and quite conservative, they felt similar to the crowds you encounter on HAL sailings. We embarked smoothly in New York, sailing down the Hudson being gorgeous. Restaurant was limited to the buffet which was a surprise, service at the outdoor tables is a problem and continued all cruise. Our cabin was available from 2pm which was good. The ship is lovely, clean Scandinavian design which makes for a comfortable atmosphere. The design leads to a feeling of space and we rarely encountered crowded spaces. The rear infinity pool is a highlight as is the atrium with its amazing screen. The double story explorers lounge is comfortable and one of the better crows nests we have experienced. Our cabin was a DV1 on the 8th floor (top floor) amongst the suites.As a DV it had a coffee machine which I loved. It was a good size with a light colour palette. The balcony had 2 chairs and a table but was only half covered on that level. Noise was rarely a problem. The smart TV was easy to use and had loads of movies and all the lectures available.The bathroom was a good size with heated floors. The bed was very comfortable. Our attendant was superb. The negatives are storage, it is really poor with so much under utilised space and a cupboard that is tight against the bed and difficult to access and led to us bumping into each other regularly. Our airconditioner was broken and we almost froze to death, after being repaired it was so noisy we had to have insulation installed to cover it. Dining - a real highlight. The restaurant did superb food, Manfredis the Italian was probably the best I have had at sea. The waiters were very good and the wine stewards were excellent.The buffet had very good quality (especially sushi and seafood at night) but the fact that you serve yourself is unhygienic and the lack of table service made it feel a little ordinary. The Chef Table was hit and miss, we thought the Asian menu was some of the worst Asian food we have eaten (we are Australian and travel to Asia frequently) the spice menu was superb. However this restaurant felt like a cafe at best and was clearly used as a training ground for staff with service patchy at best. The wine was never ready with the courses except for the cold sweet wines which were inexplicably poured half an hour early. Dress code is very relaxed and surprisingly there is no dress code on foot wear at all so it was strange seeing men wearing reef sandals and women in basic flip flops. Entertainment - average at best but to be fair we knew this beforehand. The Viking vocalists were underutilised. The guest entertainers were mixed, we loved the female vocalist but underwhelmed by the magician. The CD was an excellent performer as was the ACD. The classical trio, pianist and guitarist and Viking band were all excellent. I enjoyed the nightclub atmosphere which was quiet but fun. There were many lectures throughout the cruise on a variety of topics but with great weather throughout the cruise we missed many of them. There is a putting green and shuffleboard. Loads of board games. We loved walking the promenade or top deck for exercise. Viking includes access to the Spa which surprisingly we utilised frequently. The facilities were first class. The only problem is you have to share it with other guests the majority of which don't shower before using the facilities and even worse many leave the steam sweaty and enter straight into the spa pool (gross). Similarly at the outdoor pools we never saw one person shower before entering. Drinks - we bought the drinks package as included beverages was limited to beer and wine at meal times. We prefer more flexibility. We thought the package was good value but would rather not have to buy it and forgo wifi and shore excursions. One annoying aspect was the reluctance of the ship to provide San Pellegrino sparkling water despite having the package. It took 3 days of relentless pursuit to receive a bottle and then a complaint before it was provided without resistance. Small aspects like this hold Viking back from feeling truly luxurious. Wifi was poor, skype impossible, Facebook inaccessible. Basically limited to email and simple web pages. Not worth it as an "incusion". Service - very good overall. We had a poor experience early when a bartender yelled at my wife despite her not uttering one word, other guests left the bar in protest and several others along with 2 staff members checked to make sure we were ok. The first few days also saw us being ignored by staff to the preference of older passengers. Once we informed management these issues were corrected immediately and the rest of the cruise was generally perfect. We are fortunate to have visited many of the countries the crew are from and this led to many great conversations. I think the fact that tips are extra is cheap given how much Viking is charging. Shore excursions - as it was our first Viking we limited our excursions to the included ones. These were generally bus tours doing general overview tours. They were very average in quality (most regular passengers said they were much poorer than what is experienced in Europe). The weather was great and if we had our time again we would simply do our own thing and spend more time on the beautiful beaches. We met many great people but we also encountered many judgemental fellow passengers who seemed to be upset that "younger" passengers would be onboard. This was annoying and very strange as we are hardly teenagers. In summary, we loved the ship and service, the itinerary was fun and the weather was superb. We felt the price was high relative to their luxury competitors and the inclusions don't fit our cruising style (would prefer drinks and tips than poor wifi and excursions) however given Viking's success I think they are unlikely to change anything. Clearly more popular with the more mature crowd. Read Less
Sail Date: October 2018
Both embarkation and disembarkation went very smoothly. We were always treated with a welcoming attitude by the crew in all departments. Very professional but also very personable. Having been on Holland America and Oceania, which we also ... Read More
Both embarkation and disembarkation went very smoothly. We were always treated with a welcoming attitude by the crew in all departments. Very professional but also very personable. Having been on Holland America and Oceania, which we also thoroughly enjoyed, Viking has made a lasting impression! Due to its smaller size and number of passengers as well as the comfortable open and inviting common areas and our relaxing cabin, we found this cruise met and exceeded our expectations! The cabins are spacious and have plenty of storage, especially in the washrooms. They were meticulously maintained and replenished daily. Restaurants and dining areas, of which there are several, provide various menus. The convenience of booking on the TV screen gives passengers the opportunity to book last minute and to check availability, which was the same procedure for booking tours. Great movie selection on the TV as well. Enjoyed all the entertainment we saw, very age appropriate. Also continuous throughout the day in different areas. We did take the included excursions which we enjoyed as well. We are looking to book future trips with Viking....but so far the ones we are interested in are booked through to 2020! Obviously says something about the product and this company! Read Less
2 Helpful Votes
Sail Date: October 2018
We are just off of the Viking Star...around the Caribbean Sea cruise. We left oct. 18 from Manhattan, NYC. It was a blustery warm day. This was our 1st ocean cruise after several river cruises (also w viking). It is a fabulous ... Read More
We are just off of the Viking Star...around the Caribbean Sea cruise. We left oct. 18 from Manhattan, NYC. It was a blustery warm day. This was our 1st ocean cruise after several river cruises (also w viking). It is a fabulous ship. Clean...very clean...with a tremendous staff. They always went above and beyond....from the housekeeping staff to waiters on up! We had done a guarantee cabin...which means we paid for the lowest class cabin in hopes of an upgrade...but..if an upgrade didn’t come..you got what you pay for. The main downer of this is that you don’t know your cabin assignment until days before the cruise. We were fortunate to get a category upgrade to a delux veranda...which was binoculars in room...a throw..and the fridge being restocked daily w soft drinks. The best part was that our room was mid deck midship. All rooms are balcony! Being home...one thing I miss is the heated bathroom floors!!! And the shower head. I also can’t say enough about the hot water in the shower. I love my hot showers...but they were really hot!! Love,love,love! The bed was comfy. We did have an issue with too soft of pillows...our room steward was gracious to find us a couple firmer ones by day 2! The food is unparalleled. We ate dinner in the restaurant most nights. Did Manfredi twice...to die for! And chefs table once (too gourmet for us). Breakfast in the dining room is wonderful! Always pleasant servers. Did I mention they have lamb chops on the breakfast menu? Yes..right next to the steak! Embarkation took us all of 10 minutes in Manhattan...organized and efficient staff made this an easy experience. Disembarkationin Miami at first seemed confusing...but it was the guests making the process chaotic. The staff had it down!! Once our color group was called...we were off the ship and onto waiting buses in 15 minutes. Luggage was wonderfully sorted for us. I can say how easy it all was. As stated in other reviews...the entertainment isn’t the best...but it WAS entertaining! We had a magician onboard for 2 nights and a female impressionist for 2...they were the highlights of entertainment. Our cruise director performed one evening..and there were 2 dance parties by the pool. Two movies were shown under the stars...documentaries....not a fan. This was 15 day cruise...so it is challenging at best to keep 900 passengers happy all the time. You could go to a vast number of lectures during the day. In each port there is an included tour. We participated in all of them...all showed an overview of each island. The free use of the spa was amazing. We loved the thermal pool. I have seen reviews where it is small..but at no time were there more than 4 in the thermal pool at once. My husband enjoyed the sauna, ice room and bucketOwater! Lol. The outdoor pools are nice...just deep. However there are bars to hold onto when in the pool. And plenty of room to sit around the edge of the main pool..in the water. Our weather was hot..so a refreshing dip was needed! We enjoyed the ocean cruise very much...but prefer a river cruise. Looking forward to another Viking adventure in our future. Read Less
2 Helpful Votes
Sail Date: September 2018
This was our first Viking cruise. We cruise about 5-6 weeks a year and usually cruise Celebrity but have also enjoyed Royal Caribbean. For a change of pace and because the reviews were good, we decided to give Viking Ocean a try. We booked ... Read More
This was our first Viking cruise. We cruise about 5-6 weeks a year and usually cruise Celebrity but have also enjoyed Royal Caribbean. For a change of pace and because the reviews were good, we decided to give Viking Ocean a try. We booked the 14 night "In the Wake of Vikings" cruise from Bergen to Montreal. Well, let's just say we're not drinking the Viking Ocean Kool-Aid. We do not see the value in Viking compared to the price. The reason for my low rating is based on many things. First, (but not the primary reason) we missed 4 out of 8 ports! And the ONLY reason we chose this cruise is because we had not been to 6 of the 8 ports. We missed 4 of the 6. The first missed port was understandable due to (somewhat) rough seas. But the following day the Captain announced that he was cancelling 3 ports towards the end of the cruise because there was a forecast of bad weather later on. Well, as it turns out, there was no bad weather later on. In fact, we had surprisingly calm weather for that sea. I just think that decision was made way too hasty. Note: Viking did offer a partial credit voucher to be used on a future cruise. So, guess what happens when you cancel 4 ports?? You end up with 4 EXTRA sea days! WHICH, on any other cruise line wouldn't be so bad. We actually love sea days on Celebrity, Royal Caribbean and even Princess. But on Viking, there is NOTHING to do! There's virtually no evening entertainment (and no I don't count the "classical trio" as entertainment night after night). There's no casino, no shows, and much less space to hang out in. What they do have, is lectures. Lots and lots of lectures. And I know a lot of people love educational lectures and in fact I would still recommend Viking if that's what you're into, but there has to be more than that imo. Another reason we didn't like Viking, and I know this only applies to a small minority of cruisers, is the suite. We paid more for our Explorer Suite (ES1) on Viking that we paid for ANY of our Penthouse Suites on Celebrity or Royal Suites on RCL. It was a joke. We were at the very front of the ship, and although there was a balcony out there, we weren't allowed to use most it. We only had use of the side balcony and none of the front. So much for the great views. The size of the Viking Explorer suite was half the size of the Celebrity Penthouse suite but the worse part was that there are no valuable perks for the upper suites. No drink package, no concierge, no butler, no prepaid gratuities. As far as dining, on a smaller ship, well, there are smaller choices. Not near as much variety. The quality was on par with Princess but not with Celebrity. The "included" excursions were all either walking tours or bus tours which are only fine if there's not much to see in the port. We took a few but in most ports we had to pay for optional tours to really explore a port. So basically, if we had purchased a smaller cabin I don't think we would have been as disappointed. But don't waste your money (6 times as much) on an Explorer Suite. Read Less
Viking Cruises, Community Team has responded
We appreciate the opportunity to respond to your review, GigemAggies, and are sorry to learn of your displeasure with your first Viking voyage. It is with regret that we hear of your dissatisfaction with the stateroom accommodations, as well as the dining selections, however we appreciate this chance to collect your feedback. Rest assured, all of your comments have been recorded for review by our Executive Team. Even still, GigemAggies, we would welcome the opportunity to learn more about what could have made this the top-notch cruise you were expecting at TellUs@vikingcruises.com. We hope to hear from you, and wish you a pleasant day.
8 Helpful Votes
Sail Date: September 2018
We choose this Viking Cruise (not river cruise) to see how Viking does compared to other cruise lines (particularly Regent, Oceania, Celebrity). Viking is getting (three years in a row) some very high marks in the "Cruising" ... Read More
We choose this Viking Cruise (not river cruise) to see how Viking does compared to other cruise lines (particularly Regent, Oceania, Celebrity). Viking is getting (three years in a row) some very high marks in the "Cruising" industry. We thoroughly enjoyed our Viking experience but not necessariy "The Best"......... We loved not seeing the photography, casino, the art autions and liked the "included" shore excursions. We did book a couple of non "included" shore excursions because of personal preferences. The entertainment was good and the Cruise Director, Heather, was the best; such a great person, entertainer/opera singer, and all around "director" as they should be. We are not exaggerating, she was the best we've seen and we've done many cruises. Our cabin was great, mid ship near an elevator and the size of the cabin was wonderful...with a lot of drawers........even in the bath room; shower was large and balcony was good. Another attribute was the Pool Grill; besides the normal burgers and hot dogs they had excellent lamb chops and steak (as a sandwich or not) with mushrooms or cheeze; a great place for lunch and even dinner--they had a seafood night, steak night, mexican night (yes, at the Pool Grill, at night) Disembarkation was smooth and of course Service was excellent; probably the best just behind Regent What we were disappointed with was: * The speciality restaruant "The Chef Table"........not enough variety [yes the menu changed every two days] but with no choices for the particular evening was "limiting" * The lack of afternoon activities such as Trivia or some other "games" [not bingo] that would cause interaction with fellow passangers * The lack of optional tours during the Copenhagen "post-cruise" extension; Viking dropped the ball in this category; the local Viking representatives were told to tell the passengers to check with the local "information" office downtown for optional tours; this was not conveyed to us in our pre-cruise documents and wasn't a good mark for Viking; my wife and I were resourceful and did the Hop On Hop Off bus and canal boat cruise as well as a "around Copenhagan" 8 hour day tour to some castles and cathedral and Viking museum with an excellent, small tour company, Hamlet Tours, in Copenhagen [highly recommend these folks]. Would we do it again; probably, but only if the itinerary was appealing; would we "stick" with Viking exclusively, probaby not; we like the Regent and Oceania lines and their Speciality restaruants are some of the best. But we would recommend Viking to everyone; check it out but don't get all caught up with "they really take care of you" as the other cruise lines I mention do too. and of course everyone sees Viking's great commericals on PBS TV........what's not to like about those? Oh I almost forgot.......the "Enrichment Lectures"..........they were wonderful; we didn't miss a one and after each lecturer (there were three did their first lecture, the audiance became larger and larger as work got out what an excellent job they did Read Less
2 Helpful Votes
Sail Date: August 2018
This cruise: The Viking Homeland's offered many ports of call throughout Northern Europe. My husband and I have always wanted to visit this area. It was our opinion, THIS cruise must be among the most popular for all cruise lines as ... Read More
This cruise: The Viking Homeland's offered many ports of call throughout Northern Europe. My husband and I have always wanted to visit this area. It was our opinion, THIS cruise must be among the most popular for all cruise lines as was witnessed by the large number of cruise/passenger ships we saw at sea and in ports. The experiences we encountered both on board ship and shore excursions offered inspiring sights, breath taking views filled with enormous amounts of historical and cultural wonders. We enjoyed fabulous dinning experiences in the Manfredi's Restaurant, as we ate there often. We were served some of the best food we've ever eaten, anywhere. As for service on board ship and in Manfredi's, was amazing and made for an awesome Cruise from start to finish. Three ports amongst our favorites were Tallinn, Estonia, Berlin, Germany and Eidfjord, Norway. I would highly recommend this cruise to anyone. Read Less
Sail Date: August 2018
We chose this cruise for the itinerary and for the Viking reputation. I was somewhat disappointed with the stage entertainment - specifically the the costumes for the women did not fit properly and one of the men in a tuxedo with no ... Read More
We chose this cruise for the itinerary and for the Viking reputation. I was somewhat disappointed with the stage entertainment - specifically the the costumes for the women did not fit properly and one of the men in a tuxedo with no socks. The dining room waitstaff was also a disappointment. With all the pomp of presenting the menus in foreign languages, the waitstaff does not serve form the right and pick up from the right (which I have been told is Viking Corporate training). They also often reach across across, in front of the guest, to refill drink classes. Most of our meals were taken in the buffet as the food was as good as the other venues and we didn't have to deal with mediocre waitstaff. On the plus side, the tours were outstanding and the ship was impeccably maintained. The staff were always pleasant and many got to know us by name within a few days. Read Less
3 Helpful Votes
Sail Date: August 2018
We chose Viking because of it's fine reputation for quality and service. The smaller ship size made the trip more intimate with a relaxed atmosphere free from queueing and crowds. We chose this particular cruise as it had ports in both ... Read More
We chose Viking because of it's fine reputation for quality and service. The smaller ship size made the trip more intimate with a relaxed atmosphere free from queueing and crowds. We chose this particular cruise as it had ports in both Karen's and my homelands. So, we had an opportunity to visit our roots. Unfortunately, due to winds???? the Captain cancelled our stop in Gdansk Poland. Being 100% Polish I was unable to visit my homeland. Quite a disappointment. This was the only negative we experienced. The food was outstanding and the personalized service was extraordinary. Brian Rodriguez our Cruise Director was the finest Director we have ever had the pleasure of sailing with...and what a voice!!! I found the guides on our tours to be extremely knowledgeable and very courteous. Docking locations were very convenient to transportation and town centers. This eliminated the need for long walks on piers and to tour buses. Thank you to the Viking team for making this a memorable trip. Read Less
2 Helpful Votes
Sail Date: August 2018
We had been on two Viking River cruises and were extremely impressed. We never had an interest to go on an Ocean cruise until those experiences. We were always disinterested in the larger capacity ships and felt that with Viking's ... Read More
We had been on two Viking River cruises and were extremely impressed. We never had an interest to go on an Ocean cruise until those experiences. We were always disinterested in the larger capacity ships and felt that with Viking's smaller passenger count they could provide the same level of intimacy that we experienced on the River cruises. They did not disappoint!! The ship was beautiful and immaculate. The service was outstanding. Our cabin was very roomy and comfortable as we had hoped since this was a longer cruise. Plenty of storage for all of our belongings. A comfortable sofa and chair to lounge in as well as a roomy veranda to enjoy the views from. The food was delicious and diversified with several venues to choose from. The ports and included shore excursions were wonderfull and diversified from the bustling St Pertersberg to the fjords of Norway. Not only would we go again we already booked, while on board, the Mediterranean Odyssey. Looking forward to another wonderful trip Read Less
1 Helpful Vote
Sail Date: August 2018
I wanted to see Scandinavian countries and i felt a cruose was a good way to sample many of them. The Viking ship was beautiful, the service perfect, and i felt i had a very magical wonderful experience. I was pleased with th itinerary ... Read More
I wanted to see Scandinavian countries and i felt a cruose was a good way to sample many of them. The Viking ship was beautiful, the service perfect, and i felt i had a very magical wonderful experience. I was pleased with th itinerary because it included all the countries i wanted to see. I was on the ship with 3 friends and we shared beautiful meals together, had fun tea time, did the excursions together, and met in beautiful lounges on the boat. All the crew was helpful, respectful, and and extremely competent. I am a musician and i felt the on board entertainment was exceptional. Our cruise director Brian impressed me grearly. He was easy to understand and well organized. He had a wonderful and versital voice and great stage presence. I would have enjoyed hearing him even more. The exercise facilities were well done. I enjoyed the deck 8 exercise track. Read Less
Viking Star Ratings
Category Editor Member
Cabins 5.0 4.8
Dining 5.0 4.7
Entertainment 3.0 4.1
Public Rooms 5.0 4.8
Fitness Recreation 5.0 4.3
Family 1.0 4.3
Shore Excursion 4.0 4.1
Enrichment 4.0 4.3
Service 5.0 4.8
Value For Money 5.0 4.4

Find a Viking Star Cruise