We booked an elegant river cruise and got a mediocre bus tour.
My wife and I boarded the Emerald Sky in Amsterdam on September 29 on a scheduled 15 Day “Splendours of Europe” river cruise. This ship was a replacement for the Emerald Sun that was unable to complete it’s previous cruise due to low water levels on the Danube. We were most disappointed with the latter portion of our “cruise”. We ...
The staff were great, in particular cruise director Michael. The maid service for our room was excellent. Tour guides on the excursions were friendly and very knowledgeable.
Europe experienced a very hot summer resulting in low water levels. We were told that many other cruise ships had to bus their guests around the low areas but our very experienced captain was able to sail us through ...
I chose this cruise for the price, the itinerary, and age of the ship. Since this was my 4th river cruise I wasn’t expecting to be dazzled, but I was. The ship was beautiful and the staff was better than amazing. Nina, the cruise director, was the best I have experienced. She was warm, caring, and always thinking of ways to aid passengers who had difficulty with mobility. The food was ...
We have done a couple of river cruises but this one exceeded our expectations. The service was excellent, the variety of food at all times was great although the portions sometimes were small but it didn't bother us, enjoyed every meal. The only negative comment would be that the restaurant and lounge area were very noisy. The included shore excursions were well organised, we liked the ...
My husband and I had a marvellous time, in every way. The crew and all other staff were great, as was the entertainment. We met lots of great people, particularly two groups of Canadians who were great to be with.The food and excursions were superb - cannot be faulted. The bedroom was all we had expected, clean and very comfortable, with lots of coat-hangers, which was a very pleasant surprise, ...
My wife and I have just returned home from our Rhine Cruise on the Emerald Sky.
Due to a ship swap due to low water levels, we sailed on the Emerald Sky instead of the Emerald Destiny as we were originally due to be on.
All I can say is a huge "Thank you" to all the hard working Emerald Sky's crew/staff and the Emerald Cruise hospitality team onboard the Sky for making our trip ...
Having completed a river cruise 3 years ago on the Danube with another river cruise line we were looking again to another great cruise. This time it was with Emerald and we weren’t disappointed. Our pickup at Zurich airport went flawlessly and we were soon on the Emerals Sky. Originally we were supposed to be on the Emerald Destiny but due to low water levels we were changed to the Sky. This ...
To explain the title: Due to low water on the Rhine and Danube we had to change ships, from the Emerald Sky to the Emerald Destiny, stopping at the emerald Star for lunch. Towards the end of the cruise we had to change again from the Emerald Destiny to the Emerald Sun. Although I would have rather avoided this, it did give me the chance to see four ships covering all three generations of the ...
Group that travels together often. We wanted a sharing experience that also had diversity of experiences. We could see beautiful sites and interact with other passengers from around the world.
We had a great Cruise director in Alex. He did his research and gave entertaining talks.
Dining staff was great. Gilbert and Svet and Bojan were everywhere. Mladin was a good overeseer. Recipes ...
The ship is smart and clean and is kept clean by a great team of staff. The cabins are well equipped and kept clean and restocked daily. Dining is 1st class with plenty to choose from. Lunch has a selection of starters and sweets on buffet style and your mains are on a menu and cooked fresh. There are wines and beers throughout lunch (as much as you want) supplied by a great team of waiters. ...