130 Emerald Waterways Emerald Star Cruise Reviews

We chose this cruise because it was what we could afford. But we got so much more than what we paid for. The cruise director Patricia looked out for all of us, making sure whatever we needed was taken care of. Not just us, everyone. There ... Read More
We chose this cruise because it was what we could afford. But we got so much more than what we paid for. The cruise director Patricia looked out for all of us, making sure whatever we needed was taken care of. Not just us, everyone. There were people with special challenges, other normal (like me) and very active people who all had their needs met. The activities director Charlotte is a fun person to be around and very talented. The staff was always around taking care the ship was clean and ship shape. it is a well run ship. We never expected the food to be of the quality and quantity that was shared with us. It is exceptional. The care the chef and his staff to give us something special that they were proud of was very, very evident. Each meal was as much, or as little (not me) as you could choose. As special surprise was the chateaubriand captains dinner. The wines were varied throughout the trip and no glass was left empty by exemplary servers such as Milomar and Dragona. Special people make for special trips and these are special people. We learned more than we could absorb about European history. But we learned a lot. The Danube starting in Budapest, up to the Main and down the Rhine to Amsterdam. Little villages to large cities, it was like a buffet of European sights and culture. Like to food, it never stopped. It was the trip of a lifetime and a dream come true for my wife and I. Read Less
Sail Date October 2019
Selected this river because it was on our bucket list. We chose Emerald Waterways because of the cities, rooms, dining, and price. We had an amazing cruise and a fabulous time. The cabin room was everything we wanted; plenty of room ... Read More
Selected this river because it was on our bucket list. We chose Emerald Waterways because of the cities, rooms, dining, and price. We had an amazing cruise and a fabulous time. The cabin room was everything we wanted; plenty of room and very nicely appointed. The dining was pretty darn good. Breakfast buffet and made to order - you decide. Lunches were very much based upon the local cuisines. Same with dinner. My only problem with dinner was deciding which entree I wanted. On numerous nights; I just ate two entrees. The on shore tours which cam with the cruise were very good. Each was given by locals who really knew the city and wanted to share as much as possible. I never felt that I should have done one of those extras that cost additionally. The walking tour of Passau was probably my favorite. The “private” concert in Vienna was simply memorable; the music, the opera singers..... that we paid extra for, but worth it. The crew was very attentive; always there but never in the way. Passengers were a fun group. The only consideration I’d share is to really weigh the outside balcony. It’s nice but we never really used it, other than to stand out and look. They are really too small to really sit out on and enjoy. I think a room without the balcony but with the French window that opens halfway is more than adequate. And you really don’t need the balcony table and chairs that some rooms have inside the rooms. Bottom line...... I’d do this again. And I’d choose Emerald Waterways for a different river. Read Less
Sail Date October 2019
This was chosen as it was a special offer. What an incredible choice, the cabin was very good even though it was the cheapest available, the cabin was always clean. The food was very good, the buffets had a wide choice of food available ... Read More
This was chosen as it was a special offer. What an incredible choice, the cabin was very good even though it was the cheapest available, the cabin was always clean. The food was very good, the buffets had a wide choice of food available and the evening menus always had a variety that could satisfy anybody. the tours at each stop were provided with local guides who spoke good English and the personal audio gadgets meant that you could hear all that was being said. The pace of the tours was not rushed meaning that you did not miss things. All in all a very good tour. Harry the entertainment organiser impressed everyone with his singing of Neil Diamond and the Rat Pack. The ship looked very well maintained compared to some of the other cruise vessels we saw on the river the reflections theme of mirrors added to a feeling of space and lightness. The only minor disconcerting thing was that the cinema is in the pool arte with the pool floored over but you could hear the sound of water bubbling away beneath your feet ( it would be a good idea to turn it off for the duration of the film) Read Less
Sail Date October 2019
This was our first European river cruise and I am so glad we chose Emerald. From the moment we stepped on board to the fond farewell, we were constantly amazed and delighted at the thoughtfulness and wonderful service provided by the ... Read More
This was our first European river cruise and I am so glad we chose Emerald. From the moment we stepped on board to the fond farewell, we were constantly amazed and delighted at the thoughtfulness and wonderful service provided by the staff. Nothing was too much trouble. Everywhere is spotless, food is fabulous and all public areas are welcoming with plenty of comfy seating. So many thoughtful touches, umbrella and walking sticks in the room, afternoon tea and late night snacks, free shuttle buses, fresh flowers on all tables, efficient listening devices for tours and bikes on board. Harry the Activity Director made everything seem fun and Balazs Cruise Director organised everything to run like clockwork, efficient but never regimented. Every day interesting inclusive tours were offered with options for the more active and the less active. Evening entertainment was fun and varied. Emerald Star seem to sense what the customer wants and go all out to provide it. Read Less
Sail Date October 2019
We were a party of eight and wanted to try a river cruse to celebrate our various milestone birthdays as well as anniversaries. we made a very good choice as the experience was great from beginning to end. Starting with the welcome on ... Read More
We were a party of eight and wanted to try a river cruse to celebrate our various milestone birthdays as well as anniversaries. we made a very good choice as the experience was great from beginning to end. Starting with the welcome on board as well the attentiveness of all the staff who worked well as a team. The catering was very good with a wide selection of hot and cold foods. The cabins were clean and functional and well maintained. The beverage station was open all day for with a selection of tea and bean to cup quality coffee at any time. Our advise is to purchase a drinks package as it works out more cost effective to purchase a drinks package as a three or four individual drinks work out more than the drinks package price. We will defiantly book up again as one of the best holiday we have had Read Less
Sail Date October 2019
We have been on a number of sea cruises previously and this was our 3rd river cruise that we chose for the destinations. We had not been on Emerald before so this was a new experience for us. We were met at the airport and transferred ... Read More
We have been on a number of sea cruises previously and this was our 3rd river cruise that we chose for the destinations. We had not been on Emerald before so this was a new experience for us. We were met at the airport and transferred to the ship without any problem and greeted by the crew who were very helpful. Our luggage arrived at the cabin safely that we found that the cabin facilities were clean and well prepared as was the rest of the ship. Our first lunch was a little disappointing as there was not a great deal of choice but this improved at dinner where there were more choices available - the main criticisms that we had at dinner was that it did take a long while to be served and we found that the noise level in the dining room was so loud that it was difficult to hold conversations and this was evident at all dinners except where there was a split dinner. We were not alone in these criticisms as other guests made the same comments. The other main criticism was the noise in our cabin from the vacuum toilet system and again other guests made the same comments in adjacent cabins. The excursions were very well organised and some of the guides were very good. The disembarkation went well although we were left at the airport with no support from Emerald and had to queue for over 30 minutes at check in. Some passengers were unsure about where to check in and as there was no representative available felt a little disappointed. Apart from the noise issue it was a good cruise but this would put me off using Emerald again as this was not a problem on previous cruises. Read Less
Sail Date October 2019
We wanted a short break and always enjoy river cruising. We kept our fingers crossed that we’d see this area along the Danube in beautiful autumn colours, and we did! Right from the start there was someone to help us on our way. As ... Read More
We wanted a short break and always enjoy river cruising. We kept our fingers crossed that we’d see this area along the Danube in beautiful autumn colours, and we did! Right from the start there was someone to help us on our way. As soon as we had our bags at Budapest airport we were met and put onto our buses. From then on there was always help at hand. The entertainment on board started on our first evening with a taste of local traditions and then during the week there was either music, quizzes or competitions. Some of the little towns were lovely and the city tours were to the pace of the passengers. If you wanted to hike up a hill to a castle or take a gentle stroll all were catered for. And the accommodation was just great - clean cabins, attentive service and lovely food. What more do you want on a relaxing break away! Read Less
Sail Date October 2019
We saw it advertised on tv. The river cruise was our first, but not our last it was everything and more then we expected. Starting with the unexpected free hand luggage and going on to be one of the best journeys of our life. Trips and the ... Read More
We saw it advertised on tv. The river cruise was our first, but not our last it was everything and more then we expected. Starting with the unexpected free hand luggage and going on to be one of the best journeys of our life. Trips and the Concert were all outstanding, we visited the wonderful city of Budapest with its great culture. Then Vienna a lively and lovely city, where we watched an excellent concert. After we visited Durnstein and sampled the taste of the local Brandy and Wine. Next was Melk and a trip to the 900 year old Abby which was awesome. Following this was Linz where we visited the castle with it’s amazing views. The cruise down the Danube with the views and wonderful scenery were often watched while dining making it even more special. But what made the whole experience special was the outstanding staff. The facilities and food were all brilliant. Thank you. Read Less
Sail Date October 2019
First time with this company but highly satisfied. No hard sell for the few additional excursions. Staff were excellent, very efficient, professional and above all friendly. All excursions were well organized and interesting and catered ... Read More
First time with this company but highly satisfied. No hard sell for the few additional excursions. Staff were excellent, very efficient, professional and above all friendly. All excursions were well organized and interesting and catered for levels of fitness with additional activities such as bicycle trips. Drinks were included during meals and waiters constantly kept glasses topped up! Food was very good with several choices at each meal. Every lunch had a sample of local dish which was a nice touch. Above all the food was always piping hot especially the soup! Being a small ship there is not a lot of entertainment as such but some activities available such as quizzes, putting competition, film shows, Pilates, meditation etc Plenty of seating available inside in a lounge and on the sun deck. By far the highlight of cruising with Emerald was the Staff. Nothing was too much trouble, the staff were young enthusiastic and very friendly. Read Less
Sail Date October 2019
Several of our friends had booked the tour and it was an area of the world we would not otherwise see. River cruising appeals to us as there are fewer passengers and you normally arrive in the town - no tendering, etc. wine and ... Read More
Several of our friends had booked the tour and it was an area of the world we would not otherwise see. River cruising appeals to us as there are fewer passengers and you normally arrive in the town - no tendering, etc. wine and beer are included with all meals and the staff was generous with refilling glasses. Meals had a nice variety and I was never disappointed in the quality. Most of our excursion guides were easy to understand and very knowledgeable. As in any cruise some were better than others but I would give them all a good rating. Having bikes on board for use in ports is a bonus for us. It is a relaxing holiday that combines visiting new places, good food and time to sit back while cruising down the river. Good weather on this cruise made it just that much better! Every crew member from the captain and tour director to our cabin steward and waiters were friendly and approachable. Read Less
Sail Date September 2019
We had a bit of a hick up at first with our transfers after notification by Emerald that we were not going to be able to board our ship in Bernkastel and were afraid we had made a bad choice. Once we were on board, it couldn't have ... Read More
We had a bit of a hick up at first with our transfers after notification by Emerald that we were not going to be able to board our ship in Bernkastel and were afraid we had made a bad choice. Once we were on board, it couldn't have been better. Our cruise director was very personable and pleasant to deal with. I had a bit of a medical issue from a wasp sting and was afraid I would need to go to the hospital if it didn't start to improve, so had inquired with him right away about hospitals nearby. Fortunately, things improved so I didn't need to go, and he checked on me every day until things improved. Our room was better set up than any of the rooms we have had on the bigger ships, far more storage and very functional and clean looking. Our cabin steward kept it spotless. Entertainment on board was enjoyable and all the staff were amazing and attentive. All our arranged tours were wonderful. A delight to have a pool on board as well with the heat we were having. Read Less
Sail Date September 2019
Fantastic cruise and the crew made it! Three rivers visited with the Moselle the prettiest. Crew were magnificent and helpful at all times. Everything ran like clockwork and nothing was too much trouble. Cruise director and Entertainment ... Read More
Fantastic cruise and the crew made it! Three rivers visited with the Moselle the prettiest. Crew were magnificent and helpful at all times. Everything ran like clockwork and nothing was too much trouble. Cruise director and Entertainment director plus all the hospitality support were brilliant. Children are not allowed on ship, which is brilliant. Excursions well organised. Sometimes you need more free time to look around. Dining - lots to eat and many options. The premier drinks package is well recommended. Entertainment must be difficult to provide across all the age groups. However we found the music to be a bit dated, but this was brought forward a bit after a request! Emerald Marketing needs to reach out to a wider age group as this cruise suits all ages but the perception is that it is for the older age group only. Only downsides were the airport pickup and drop offs which seemed disorganised. Frankfurt airport is awful and there were huge queues. Read Less
Sail Date August 2019
Six of us chose this cruise based on travel agent recommendation and the final day/night would be in Bernkastel during the wine festival. So a bit disappointed that we moored 40 miles away instead. Bus was arranged for us so not total ... Read More
Six of us chose this cruise based on travel agent recommendation and the final day/night would be in Bernkastel during the wine festival. So a bit disappointed that we moored 40 miles away instead. Bus was arranged for us so not total disaster and well managed by Emerald. We have done a few river cruises and this was the best. Accommodation was very good and clever balcony / window in cabin gave a lot of space. Food was same standard as other river cruises inc Viking and Riviera although they did seem to avoid strong flavours. Included wine with dinner was very good and enough of it! Dining room a bit noisy. The swimming pool was a surprise hit! I expected a large bath, but it was vastly better and more useful than that, especially with the roof open and sun shining in the 30deg heat. Bicycles were very handy too. Entertainment was lively enough, but during the day sadly constant muzak was playing in the lounge which I thought had disappeared in the 70's. No quiet area. Excursions were very good with wine tastings and visits well organised. Cruise director and activity manager worked very well together. Lots of fun organised (and us a bit disorganised!). As mentioned earlier only bad bit was Frankfurt airport transfers. The airport was crowded, disorganised, couldn't sit together on plane and we sat down in security on the floor as the delay was so long. One to avoid! Read Less
Sail Date August 2019
My first river cruise....and it could not have been more perfect. The boat and our accommodations were wonderful. The food was superb! Service and staff were top notch. There were plenty of activities if you wanted to be involved, as ... Read More
My first river cruise....and it could not have been more perfect. The boat and our accommodations were wonderful. The food was superb! Service and staff were top notch. There were plenty of activities if you wanted to be involved, as well as a nice variety. Our shore excursions were fabulous, and each and every guide was better than the last one! The bathroom could use more hooks, and another place for hanging a towel, but other than that, everything was better than we anticipated! Highly recommend Emerald for your next cruise! Our flight from the USA arrived mid-morning. Even though we were so early, we were greeted at the airport and immediately taken to the boat. The cruise director, Michael, welcomed us, and invited us to relax in the lounge. Lunch and drinks were not expected, but very welcome after a very long travel. We were treated like royalty from start to finish. Note: We were scheduled to be on the Emerald Dawn, but the boat was changed to Emerald Star. It is my understanding the boats are nearly identical. Read Less
Sail Date August 2019
We would thoroughly recommend this cruise.The staff we friendly helpful and attentive.They were very helpful with my dietry requirements (I am gluten intolerant) There was a good balance between sightseeing and relaxing and there were ... Read More
We would thoroughly recommend this cruise.The staff we friendly helpful and attentive.They were very helpful with my dietry requirements (I am gluten intolerant) There was a good balance between sightseeing and relaxing and there were superb views from the ship as we sailed up the Danube.The daily walking tours with local guides orientated you to each new place allowing you to return after lunch to explore further if you wished.The on board infinity pool is small but pleasant.We will definitely choose Emerald river cruises for another holiday.The cruise director,Darren, is truly wonderful -I am sure you are extremely lucky to have him as he could have a very fruitful career on the stage- but his attention to detail - and everybody 's attention to detail, from cabin assistant, waiting staff and chef- has been truly exemplary and unsurpassed by any other holiday company that we have ever been on and everyone's pleasant demeanour is a joy to behold. Read Less
Sail Date August 2019
Emerald took excellent care of us from embarking to disembarking. We were the first guests to arrive for the new cruise. Though the staff was very busy getting the previous guests off , they were attentive to our needs. Nenad ... Read More
Emerald took excellent care of us from embarking to disembarking. We were the first guests to arrive for the new cruise. Though the staff was very busy getting the previous guests off , they were attentive to our needs. Nenad recognized that the members of our arrival group had traveled from long distances (the USA and Australia) and asked his crew to immediately ready our rooms so that we could refresh ourselves. Each day Darren did an excellent job arranging the excursions and events with every detail taken care of. The servers were always attentive but 2, Draganna and Jane, made an extra effort to remember our preferences and serve us accordingly. The food was always pleasing to the eye and palate and the chef should be applauded. We also are appreciative of the housekeeping staff that provided us with a clean and tidy room and clean linens everywhere. So many people seamlessly and beautifully providing us with a very pleasing experience. Standout events for us we’re the bike ride from Melk to Dürnstein and the Waltz Concert in Vienna. The bike ride gave us the opportunity to savor the scenery and the flavor of the small villages. We wouldn’t have missed it! The talents exhibited by the orchestra that entertained us in Vienna were exceptional! Read Less
Sail Date August 2019
After watching the tv show cruising with Jane McDonald, we decided to give it a try, as she had an amazing time. The boat was amazing clean modern well kept, the food was fantastic breakfast, lunch and dinner great choice of food. ... Read More
After watching the tv show cruising with Jane McDonald, we decided to give it a try, as she had an amazing time. The boat was amazing clean modern well kept, the food was fantastic breakfast, lunch and dinner great choice of food. the service was great, polite friendly so well mannered nothing too much trouble very attentive . A lot of the trips where included, the guided tours where very informative, gave in site and place to visit, the guides where all local and very knowledgable. Very relaxing when cruising to out next destination Ideal for complete relaxation on board, we used the pool and sun deck On board services where great something for every one, the high light was being invited on the last night to join the captains table for dinner We defiantly recommend and would use emerald again would look to go on another emerald cruise at a different location Read Less
Sail Date August 2019
We wanted to cruise the Danube, and Emerald gave us the best value for money. Being met at the airport was easy, Staff pleasant and helpful. Embarkation was easy too. We were met as soon as we left the coach, our cases taken from us. ... Read More
We wanted to cruise the Danube, and Emerald gave us the best value for money. Being met at the airport was easy, Staff pleasant and helpful. Embarkation was easy too. We were met as soon as we left the coach, our cases taken from us. Check-in was so quick and we were then given a personal explanation of our cruise card and taken to our cabin. Ship well laid out with a sun deck, lounge and a small pool area.Cabin, clean and tidy and not overly large, but sufficient room for the two of us. Complimentary water in the cabin and every time we went on a tour complimentary water was provided. Tea/Coffee/Hot Chocolate was available in the loung e area 24/7, and was good quality. Buffet style breakfast and lunch, with plenty of choice.Continental style breakfast was available, in the lounge, before the main breakfast in the dining room, and aslo after as well, until 10:00 am. A light lunch was also available inthe lounge as well as a full lunch in the dining room. Dinner had a choice at every course, and also had the staple steak, chicken and salmon too. Wine was plentiful at lunch and dinner. Service was excellent through out the ship. All excursions were well organised and had excellent guides and all ports were very interesting. No problems at disembarkation and was very well organised Read Less
Sail Date August 2019
I couldn't have hoped for more fun on a cruise period the crew was absolutely amazing from the cabin stewards to the captain. Everyone was very attentive and helpful they always had a smile. But, aside from having a lot of fun ... Read More
I couldn't have hoped for more fun on a cruise period the crew was absolutely amazing from the cabin stewards to the captain. Everyone was very attentive and helpful they always had a smile. But, aside from having a lot of fun they're also very professional. Balazs, our cruise director, made us feel just like family. The dining room staff was always there to help. The food was amazing. I don't know how they do it in such a small galley. Kristijan was incredible. He works so hard. Igor always helped and greeted us with a smile. Jela should get paid by the mile because she runs herself ragged. The others like Patrik and Viktor were always so polite and ready to help. I could never say enough kind things. The Captain is a busy many but, even he made us feel like friends. The ports were excellent and the sights were numerous and beautiful. I have never seen anything like it. There was really too much to list and the details are numerous. Budapest is the most beautiful city I have ever seen. The sights, the sounds and laughter will always stay with me. Thank you Emerald Star, you're amazing. Read Less
Sail Date July 2019
Itinerary is what interested us with this cruise with Prague, Salzburg, Vienna, and Budapest. Tour guides were great, small groups of twenty or so, all English speaking like us. Staff was super accommodating finding food for our picky ... Read More
Itinerary is what interested us with this cruise with Prague, Salzburg, Vienna, and Budapest. Tour guides were great, small groups of twenty or so, all English speaking like us. Staff was super accommodating finding food for our picky eaters, pulling ice cream flavors out of the freezer for our special request. Rooms were small but well organized. Lots of hangers but not much room for longer items. Safe in room and hair dryer. Bathroom has two medicine cabinets to hide away your stuff. Six large drawers to unpack. We started with three days in Prague. First day an orientation briefing with the wonderful Pavlena who was not only our tour guide, but got our hotel room assignments, suggested restaurants, walking areas, etc. she took us on a short walk the first day just to get us accustomed to our surroundings. The hotel grandium staff was great. We ate across the street for lunch and settled into our rooms in the afternoon. We had a wonderful walking tour the following day where we saw the highlights and pavlena arranged for bus rides back for those wanting less walking.second day we did the optional tasting tour, which was ok. Thanks to pavlena, who walked us to and from the tasting, we saw more sights on the way. Third day was transfer to the ship, four hours with a stop for restroom and sandwiches. Boarded at passau instead of Nuremberg due to low water. Luckily we didn’t miss any tours and were able to continue by ship the entire cruise. Read Less
Sail Date July 2019
Wanted to cruise the Danube. Unfortunately the water levels were too low and we had to be bussed instead of cruising from Passau. This spoilt the trip as cruising is much more relaxing than coach journeys. The cruise director and ... Read More
Wanted to cruise the Danube. Unfortunately the water levels were too low and we had to be bussed instead of cruising from Passau. This spoilt the trip as cruising is much more relaxing than coach journeys. The cruise director and entertainment manager were very good, but trips out were not booked in advance making disembarkation a bit erratic. The waiter service was superb. Nothing was too much trouble for any of the staff. Each and everyone of the waiting staff were very friendly and committed to giving an excellent service. One bar waitress, Jane , only joined as a new member of staff at Bratislava, but showed such confidence and enthusiasm. We were on the premium drinks package as part of the Black Friday deal, and she bought me a drink up onto the sun deck without me asking! (An orange and Pineapple juice). Only very disappointed with the cabin layout and not being able to cruise past Passau. Read Less
Sail Date July 2019
Having done a number of Ocean cruises, we had decided we would like to try a river cruise, and the Danube sounded good. Recommended to Emerald Waterways by our local travel agent. We were delighted with the cruise - Budapest to Nuremberg, ... Read More
Having done a number of Ocean cruises, we had decided we would like to try a river cruise, and the Danube sounded good. Recommended to Emerald Waterways by our local travel agent. We were delighted with the cruise - Budapest to Nuremberg, beautiful and very interesting. We were due to sail on the Emerald Destiny, but due to some problem with that ship we were actually on the Emerald Star. We couldn't fault the orgainsiation, staff, food or accommodation. The staff were very friendly and seemed a happy bunch. The three meals a day (plus snacks which were unexpected!) were varied and of excellent quality. Wines, beers, soft drinks with lunch and dinner were included in the package as were the tea and coffee available 24 hours. The walking tours, also included, every day, were of high quality. Evening entertainment was varied and enjoyable. The other guests were a lovely group - of various nationalities, which made them more interesting! We sat wherever we wished at the meals, which meant that we chatted to a variety of people during the week. Our cabin had everything we needed - comfortable beds, 2 chairs by the window, TV, fridge, good shower room, and plenty of storage space. Very pleased indeed that we chose Emerald Waterways, and hope to travel with them again. Read Less
Sail Date July 2019
Having looked at reviews and compared prices I selected Emerald Waterways. I had high expectations, but even these were surpassed. The itinerary and options are really good and well-organised and the ship's interior is great. All ... Read More
Having looked at reviews and compared prices I selected Emerald Waterways. I had high expectations, but even these were surpassed. The itinerary and options are really good and well-organised and the ship's interior is great. All staff were superb- they were professional, friendly and did all they could to make the journey unforgettable. The food was fresh and varied. The crew were even willing to make a special request. Communication on board was excellent, with a concise pre-dinner briefing. Evening entertainment was varied and enjoyable. The panoramic cabin was a reasonable size and the bed very comfortable. The shore excursions were great, and all guides were passionate about their city or town. The only improvement I can suggest is the process of informing guests where to embark. A few passengers were disappointed with this aspect, and an email would have made things easier. There was absolutely nothing on board I was disappointed with, and am now planning my next cruise with Emerald. Read Less
Sail Date July 2019
The cruise director made us feel at ease as we sailed along the Danube, parting his knowledge with us and making sure we knew what we were doing at all times. It definitely took the stress out of a holiday! All the staff on board were ... Read More
The cruise director made us feel at ease as we sailed along the Danube, parting his knowledge with us and making sure we knew what we were doing at all times. It definitely took the stress out of a holiday! All the staff on board were lovely and extremely attentive to everyone’s needs. We visited many cities and went on interesting tours with knowledgeable guides, and were welcomed back every day with amazing food! The ship was always clean and cabins were serviced each day to a high standard. We felt safe and secure all week and never worried about leaving our belongings on board. The entertainment was well organised so we always felt like there was something to look forward to even if we didn’t go on an excursion. Most of all we enjoyed getting to know all the guests and experiencing an amazing time together! I would highly recommend an Emerald cruise to anyone who wants a stress free relaxing holiday, with still plenty to see! It’s not a huge ship either, with only around 150 passengers we all felt well cared for. Read Less
Sail Date July 2019
Having (Ocean) cruised for a few times we decided we should try a river cruise. We had heard good reports from friends so gave it a go. We arrived at Bucharest expecting to go on Emerald Destiny and found out it was going to be Emerald ... Read More
Having (Ocean) cruised for a few times we decided we should try a river cruise. We had heard good reports from friends so gave it a go. We arrived at Bucharest expecting to go on Emerald Destiny and found out it was going to be Emerald Star. We had not been told, in fact our agent had checked only a few days previously and was told there were no changes. No matter, the ships are virtually identical. We found the plusses tp be ALL inclusive, a more personal feeling (only 169 passengers) able to regularly meet the same people who we enjoyed being with and more to see as always in sight of land. On the minus side we found cabin space quite limited especially hanging space which was only fifteen inches of usable rail. Despite having a 'balcony' passengers were encouraged not to open the window when moving. Entertainment was very limited unless you are keen on quizzes and games. The couple of performances by local artists were however very good. The dining room was so noisy. All glass and chrome it did not absorb any of the sound. It was almost impossible to talk to people on the same table. This was made worse by only the one sitting where almost everyone came in at once which significantly affected the time it took to be served. Dinner times were consistently over two hours long which may be fine for some but too long for us. Mooring places could sometimes be a bit grim. Just a floating dock in the middle of nowhere. Two or three of the trips took place whilst the ship was moving to another place so with quite a bit of overnight cruising there was not a great deal of moving whilst on board during the day. We had to try it but I think it will be big ship cruising from now on. Read Less
Sail Date July 2019
Emerald Star Ratings
Category Editor Member
Cabins 4.5 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 4.0 4.6
Fitness Recreation 4.0 4.1
Family 1.0 4.1
Shore Excursion 4.0 4.5
Enrichment 3.5 4.3
Service 4.0 4.9
Value For Money 5.0 4.3

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