Sail Date: July 2019
We have been to the Viking River. We are happy with the cruising along the River Danube. The cabin is small, the entertainment is OK, could be better - mainly piano playing, One time the cruise director Dawn gave a nice concert, a ... Read More
We have been to the Viking River. We are happy with the cruising along the River Danube. The cabin is small, the entertainment is OK, could be better - mainly piano playing, One time the cruise director Dawn gave a nice concert, a Sparano solo -the only best concert. Another time a team of two GERMAN musicians playing the accordion. Food is nutrition with limited choice in the menu. The ship Viking Tor is very new. Port excursion consists of a lot of walking. Viking puts out lots of optional excursions. Viking river cruise does not welcome children, probably person more than 21 cannot drink any alcoholic beverage, also there is no children's program in the ship. Viking Cruise company gives out lots of incentive for a passenger to return for another cruise in the future, like $200 onboard credit if returning within 2 years. I probably would go back. I enjoy the river cruises over the ocean cruises. The service & staff are excellent, very friendly. The ports & shore excursions are excellent & well organized. the reasons-smaller ship, more intimate atmosphere, more personal care, less line up for everything, wine & drink is included during mealtime, no formal wear ( makes it easier to pack.), we get to go ashore every day, the ship disembarks right in the city center. Read Less
3 Helpful Votes
Sail Date: July 2018
I had extensively researched river cruises to determine if there would be one right for my husband and me. We are both 54 and, quite honestly, fairly active people. Although I was aware the average age was much higher, the draw for me was ... Read More
I had extensively researched river cruises to determine if there would be one right for my husband and me. We are both 54 and, quite honestly, fairly active people. Although I was aware the average age was much higher, the draw for me was the ability to see several countries without the hassle of packing and unpacking in different cities. I wanted something easy that didn’t require much thought. Even though I had read about the low and high water levels, and the possibility of there being some itinerary changes along the way, I still chose to book with Viking. There are many negative reviews regarding these itinerary changes but it often appears that people have not done their research ahead of time. If you know the possibility exists, you’re more apt to be able to “go with the flow” so to speak. In our family, our motto has always been, “it’s not really an adventure until you make your first u-turn”. As a result, we tend to fall in the “go with the flow” kind of crowd. You can probably guess that this particular cruise required us to go with the flow. We chose the Romantic Danube cruise from Budapest to Nuremberg. After a great trip from Budapest to Passau, we received the one of the worst possible outcomes due to low water levels - not that we would be packing up and transferring to another ship, but that there were no remaining Viking ships available to transfer to further up the river. The last Viking ship had made it through the day before, otherwise we could have traded with them. As a result, at Passau, our boat was docked in a not so picturesque location for the last couple of days – in fact there were 3 Viking ships docked side by side. We were then transported each day to the last remaining excursion points – Regensburg and Nuremberg (Viking actually switched these two days – Nuremberg and then Regensburg). Some chose to stay behind and were allowed to return to Passau to spend the day. We travelled 3 hours by coach to Nuremberg. I enjoyed the scenery and my husband enjoyed the nap. Unfortunately, our day was shortened but we enjoyed lunch followed by the World War II excursion. We missed out on walking around Nuremberg but enjoyed the excursion. Two couples chose to end the cruise at that time – one due to health concerns with the traveling, one because “we paid for a river cruise”. Believe me, we were privy to this couple’s unhappiness as we returned to Passau. Honestly, I’d do this again even if I knew how the last couple days would go. I would have booked the pre-extension in Budapest. Coming from Washington state, we did not arrive until 6:00 pm, just in time for the port talk and dinner. We missed out on exploring Budapest as the Panoramic Budapest tour was a drive through both sides on a Saturday morning - no traffic to slow us down - to view the buildings or take in one of the thermal baths.We enjoyed the Vienna "Up Close and Personal" excursion that was later added, allowing us to learn how to use the subway so we could continue to explore after the tour and return easily to the ship.We booked several optional excursions (1)The Heurigan Dinner was fun especially given the company we had to spend it with. (2) The Biking Tour at Krems to Durnstein and back was our favorite excursion, biking through vineyards and small towns and allowing us to explore the charming village of Durnstein. (3) Bavarian Beerfest - more than we expected, this was held on a farm where we received a tour of the facilities, ending with the tapping of the keg, pretzels, meats, spreads, and entertainment; (4) World War II - toured Courtroom 600 and then traveled to Zeppelin Field and the Documentation Center Nazi Party Rallying Grounds Museum- just wish we had had more time. We did add the post extension to Prague. Highly recommend. We loved both the Panoramic Prague and Kutna Hora excursions. Lots and lots of time to explore. Just be sure to bring super comfy shoes! We exchanged information with some wonderful people (meeting them and learning about their personal travels was one of the best parts of the trip) and saw some truly beautiful places. No regrets! Read Less
7 Helpful Votes
Sail Date: July 2018
Firstly I would like to say this is one of the best holidays we have been on. The staff, ship and destinations were exactly as described and totally met our expectations. The down side was that a few days before we left we received ... Read More
Firstly I would like to say this is one of the best holidays we have been on. The staff, ship and destinations were exactly as described and totally met our expectations. The down side was that a few days before we left we received an email to say that part way through our sail we may have to disembark due to low water of the Danube. We weren’t over the moon about the prospect of changing ships but as I had already done some research on the cruises before we booked I understood that this could happen should water levels drop. On day four we arrived in Passau expecting to spend the morning in the City and return to the ship to set sail at 3pm. On our return at lunch we received an announcement that we wouldn’t be sailing until at least 6pm and that they would keep us informed. The outcome is that a decision was not made by Viking until it was too late to carry on our journey on the river - the water levels were now too low! Mistakes happen but when you have already been told that you might have to change ship I will never understand why they back tracked and we didn’t have an option to change with the sister ship sailing towards us. When we we told - we were so disappointed as I personally had never felt so relaxed on holiday. For the remaining part of the holiday we were coached to Nuremberg & Regensburg (Nuremberg is a 6 hour round trip) - we finished the holiday exhausted. Would I do a river cruise again? Absolutely but would choose to go in May and be constantly checking river levels. Viking you were spot on with many things and have amazing ships & staff but when you have booked a cruise with a French balcony you expect to cruise and also have a lovely view ... our view for three days was of the other boats docked in the same area - we had lost any privacy & stunning views. Whoever was responsible for making the decisions on this particular sailing should put themselves in the customers place and invest a lot of money on a holiday to end up on a coach tour - such a shame. Read Less
4 Helpful Votes
Sail Date: December 2016
Our first river cruise. It was very good! Now. It was the Viking TOR - a small ship - not what ocean cruisers are used to. Everything is smaller and limited. The staterooms are smaller, the public spaces are smaller, and the dining ... Read More
Our first river cruise. It was very good! Now. It was the Viking TOR - a small ship - not what ocean cruisers are used to. Everything is smaller and limited. The staterooms are smaller, the public spaces are smaller, and the dining room is smaller. Gotta deal with that if you were just last on the Oasis. River cruising is smaller and more intimate. 190 folks on our cruise. The ship and the staff were excellent. Could not have asked for more. I could have asked more from fellow sailors who were somewhat rude. I am always amused and set aghast by folks who rush in at the buffet and cut in as if there will be no food left. We are all here in this (and there's lot's of food). 5 minutes or so is of no import. CHILL. How fat can you get? We enjoyed our river cruise. The only downside was dinner seating. Open seating is really not that. It's a mad scramble to get to a table and fight off folks you don't want sitting with you so you can sit and dine with folks you know and love. We were a bit late one night and could not sit with our friends, Viking could easily fix this by allowing folks to reserve tables at booking and leave the rest open. No brainier. The crew and wait staff were outstanding. The lounge was large enough to accommodate everyone and there were evening activities after dinner as well as a short briefing on the next days activities given by the cruise director who was very helpful. The excursions were quite enjoyable and included at no extra charge in the base fare with well informed local tour guides in each port with audio receivers for each guest that you brought from your room and they worked nicely. There was only one optional excursion for a fee in Nuremberg to the war crime trial museum and courtroom. Each excursion was about 3-4 hrs. with free time after. Of course the highlight of the cruise was being able to visit the Christmas Market in each port. Each was enjoyable and a bit different. That was wonderful since that was the purpose of this cruise at Christmas time!! Read Less
2 Helpful Votes
Sail Date: October 2015
We had such a remarkable experience on our first Viking tour on the Seine, Paris to Normandy. We were delighted to have the opportunity to tour an area of Europe that was new to us. Arriving in Budapest we were met at the airport and ... Read More
We had such a remarkable experience on our first Viking tour on the Seine, Paris to Normandy. We were delighted to have the opportunity to tour an area of Europe that was new to us. Arriving in Budapest we were met at the airport and transported with ease to the boat. Like so many others in 2015, we had to disembark and board another boat due to the low water level of the Danube. So we experienced two boats, the Var and the Tor. The crew made this transition seamless, our only chore was a few moments of packing and unpacking. Viking more than made up for the unavoidable inconvenience by providing extra perks. Both boats were clean and comfortable, the staff exceptional. The food was nicely presented and reflected the local cuisine. The local tour guides were knowledgeable and entertaining. The Viking crew were equally helpful. The daily briefings and programs were educational and entertaining. Disembarkation was easy though there was some confusion at the Nuremberg airport when so many of us arrived at such a small facility before the airport was fully staffed. In hindsight I would have liked a bit more time in Budapest and Vienna, the tours were whirlwind. It would have also been nice if we could have simply walked from the boat directly into the cities and towns more often than not. Viking has no control over this as it is the nature of the docking locations. As a result there seemed to be more bus time than the Seine trip. Overall, it was a wonderful trip and we have recommended it to several friends. Read Less
Sail Date: October 2015
This was our first cruise and also our 40th wedding anniversary. The Viking personnel were amazing, and the service exceptional. Most of the land tours were excellent- with great guides. Food and service were fantastic. The ... Read More
This was our first cruise and also our 40th wedding anniversary. The Viking personnel were amazing, and the service exceptional. Most of the land tours were excellent- with great guides. Food and service were fantastic. The weather was overcast and rainy for the entire week, but the crew made the trip very special despite the weather. The rooftop seating was closed for at least half the trip- so exercise in the form of walking was limited. These are not huge ships, although they are very comfortable. The passenger totals are very reasonable - making it possible to recognize almost everyone on board, as well as almost all of the crew. Our cabin was extremely comfortable and was cleaned everytime we left the cabin. the thoughtfulness of the crew was exemplary. I travel with lot is books, and found several Viking bookmarks kindly placed by my reading stand. Meals were served promptly and beautifully- with wine, etc available constantly. The shipboard lectures were very informative and entertaining, too. The attitude of the crew was wonderful. They seemed to enjoy their jobs and the opportunities they had. This was a once in a lifetime trip for us and we appreciated the attentive staff. The Danube River levels were low at the time of our trip, but fortunately we just got by in terms of passage. Only once did the ship move ahead, and we caught up by tour bus, when the levels were low. Our veranda suite was spacious ,comfortable and clean. Everything was in perfect working order. I enjoyed the sitting area and was thankful that we had it. Read Less
Sail Date: October 2015
KLM was singularly unhelpful at every turn: wrong gates posted, cancelled flights, delayed flights, misconnections. We missed Budapest altogether. No advance warning by Viking of the possibility of a ship swap (which had happened several ... Read More
KLM was singularly unhelpful at every turn: wrong gates posted, cancelled flights, delayed flights, misconnections. We missed Budapest altogether. No advance warning by Viking of the possibility of a ship swap (which had happened several times before in the season). However, the staff on TOR were all outstanding. Dining room man knew everyone's name by the end of the first day. They couldn't do enough for us. The food was excellent, every meal. The guides for the local tours were exceptional, each and every one, especially in Passau. The VAR wasn't quite as good, but still fine. We have heard back already from Viking about the mishaps along the way and we will probably accept their offer of another cruise with a discount. Read Less
1 Helpful Vote
Sail Date: October 2015
We throughly enjoyed our cruise. The adventure of each unique city was filled with history and the tour guides were very knowledgeable. The ship was clean and we were more than comfortable in our cabin. The food was very good and ... Read More
We throughly enjoyed our cruise. The adventure of each unique city was filled with history and the tour guides were very knowledgeable. The ship was clean and we were more than comfortable in our cabin. The food was very good and prepared to our liking. The staff and crew members were very friendly and helpful. Even though we had to change ships because of water level on the Danube, it was no problem and the staff made it as easy as possible. Looking forward to another river cruise in the near future. Read Less
1 Helpful Vote
Sail Date: August 2015
Our cruise along the Danube River from Budapest to Nuremberg was wonderful! The ship was beautiful and well staffed. All the excursions were interesting, with very talented and knowledgeable guides. The buses for the outings were very ... Read More
Our cruise along the Danube River from Budapest to Nuremberg was wonderful! The ship was beautiful and well staffed. All the excursions were interesting, with very talented and knowledgeable guides. The buses for the outings were very comfortable. And the food onboard the ship was excellent! However, it was disappointing that we had to do a ship swap after the third day of sailing because of low water levels on the river. That, of course, was not the fault of Viking. They, in fact, were quite prepared for this situation. The swap was done relatively painlessly and we boarded a 'sister' ship that was identical to the one we had left. We missed our original crew, however, who were so friendly and caring. Our cruise director and concierge switched ships with us and that was a blessing! They were WONDERFUL!! They certainly earned their salaries and carried out their duties with humor and friendliness. All of our transports worked smoothly. Disembarkation was very well organized. We were very pleased with the entire trip. Read Less
1 Helpful Vote
Sail Date: July 2014
I call this review A Tale of Two Cruises because there was everything that happened on the boat and everything that happened off the boat. For that reason, this review is in 4 parts, three referencing off the boat issues and one ... Read More
I call this review A Tale of Two Cruises because there was everything that happened on the boat and everything that happened off the boat. For that reason, this review is in 4 parts, three referencing off the boat issues and one referencing on the boat issues: 1. Pre-cruise. We booked this cruise 18 months in advance. First mistake: We called Viking and asked them their opinion regarding itineraries. Viking is in the business of selling cruises. They don’t care which one you take. You need to get a travel agent. Contrary to the impression you get from their brochures, Viking is not a travel agent. I was totally unaware that you could book a Viking tour through an agent and that it wouldn’t cost you more money to do this. In fact, it could save you both money and aggravation (and no, I am not a travel agent). We decided to book a week-long Rhine cruise from Amsterdam to Basel for the end of July. The boat is a newer one called the Tor. About a month in advance of the cruise, I suggested to my husband that we look at the itinerary because it included free time in the ports. Two suggestions learned from this: a. Book tickets for the Anne Frank house a month in advance. Tickets sell out quickly after that. The wait in line without tickets can be as much as 4 hours. b. Be careful, most important attractions in Cologne are closed on Monday. (Viking won’t tell you this even though they know this.)These include 2 major art museums and the chocolate factory, both of which Viking suggests you visit but does not mention that they are closed on Mondays, the day the cruise goes there if you start the cruise in Amsterdam. There is also the NS Documentation Center, documenting Germany’s role in WWII and the Holocaust. Apparently each large city in Germany has an NS Documentation Center but this is supposed to be the best one in Germany. It is closed on Mondays. This all would have been quite disappointing but it was compounded by the fact that the walking tour was done so poorly that it was a total waste of time. I complained to Viking about not warning us regarding the Monday situation. Viking offered us an alternative and a free trip to Pilatus. The Pilatus tickets were supposed to be waiting for us in Lucerne. They were not. And, the taxi that was supposed to meet us in Cologne to take us to other sites we wanted to see, never arrived. We ended up just catching a taxi by ourselves. After seeing the cathedral, we took the tour of the Farina House. I found it to be quite entertaining. 2. The boat. We had a French balcony room (208). The only bad thing I have to say about the boat is that the décor was bland. And that is the only bad thing I have to say. The boat and the crew were great! The room and the entire boat was clean and bright and very well designed for max efficiency. The bathroom and shower were of ample size with plenty of hooks and shelves. The shower was delightful with bath products from L’Occitane. There is also a drawstring for hanging light washables. I don’t think there is a bad room on the ship but our room was good because it was only a few doors down from the lobby and central to everything. The boat is quiet because, well, us older people don’t make a lot of noise. It is also a quieter running ship. The only thing I would change is to get a room where the bed is facing the direction the ship was going in. In our room the bed was on the opposite wall so we were kind of cruising backward. No big deal really. The food was very good. They have healthy options at every meal. You can have a lite breakfast on the lounge/terrace level or a regular buffet breakfast in the dining room. There is a chef to make custom omelets. There are waiters to help you everywhere. Lunch is served both in the dining room and on the lounge/terrace. Dinner is served in the dining room. Tables seat 6 or 8 so you are seated with other couples. This was a very nice experience. Apparently Viking advertises in the US, Canada, Australia and the UK because it is marketing to an English speaking audience. On our cruise about half the travelers were British and they were a hoot. There were a sprinkling of Australians and Canadians and about 25% were fellow Americans from all over the US (although quite a few were from Texas). Everyone was very well traveled although for most this was their first cruise with Viking. In your stateroom, there is a ‘quiet vox’ audio system. You wear this for your walking tours. This is a great advance in tour tech. You can hear the guide from as much as a block away even with background noise. My favorite things onboard were the coffee machines on the lounge level. They make every imaginable kind of coffee drink and great hot chocolate. I also enjoyed meals on the terrace. 3. Off the boat. This is something everyone is going to have a different opinion about. My husband and I booked this cruise because of the castles on the Rhine and we wanted to see the Alps. I really could have skipped almost everything else but I did want to experience a river cruise. My favorite ‘off the boat’ things about this cruise were the Black Forest trip (although I wish it could have been a whole day), the Windmills and the Marksburg Castle. We had two good tour guides in different ports, Valerie in Strasbourg and Jack in Colmar (although I do believe that Jack was also there on the Black Forest tour as well). Both balance their knowledge and sense of humor well. Very disappointing was not being able to take the tour of the Castle in Heidelberg. The guide made it all seem so boring. There is an earlier castle tour on the itinerary, the Marksburg castle in Koblenz. This tour is so good it makes you want more and it’s disappointing that this is the only castle tour. Best meal off the boat? In Strasbourg right around the block from the cathedral there was a small bistro called Bistrot & Chocolat. After a very tasty lunch, we bought a chocolate bar for dessert and it was the best chocolate! 4. The add-on trips. We elected to add Amsterdam as a pre-cruise trip and Basel as a post-cruise trip. Viking advertised certain hotels in each of these ports but even though we were booking 18 months in advance, we were told those hotels were full and that we had to stay at other hotels neither of which were rated as highly on Trip Advisor. In Amsterdam, we stayed at the Movenpick. It is not a bad hotel. It's a little out of the way. Being in Amsterdam, the thing to do is to stay in a hotel on one of the canals. But, that is not convenient for Viking so…. In Lucerne, we stayed at the Ameron Flora. It’s like a Holiday Inn. Except we paid Hilton prices. The one good thing about the Flora is its location. It is very close to the Information Center which was great for us. It is also close to the train station and the pier where you get the ferries to Mt. Pilatus and Mt. Rigi. I think that you can get a train to Mt.Titlis at the station although we did not elect to go there. Viking offers a trip to Mt. Titlis. It is the highest of the three peaks and there is a revolving cable car that takes you up there. It all just seemed too scary to me. I am a little afraid of heights. The Flora is also just a few steps away from Lucerne’s famous covered bridge and old town. So, the air conditioning barely works in this hotel and the breakfast buffet is pretty bad but you have to weigh that with the location. But, you may want to book your stay on either end through a travel agent and not though Viking because I can think you will get a better hotel rate but I don’t know how the transfers work if you book your own hotel. Lastly, before we went, we tried to find information about the sites to see in Lucerne. I wanted to see the Alps. Finding this information seemed unduly complicated and Viking was of no help. We went to the Swiss tourism office in NYC, asked people on Trip Advisor and then, when we got to Lucerne, went to the Information office right around the block from the train station (next door to the Burger King). We bought a 2 day Tell Pass. It’s about 170 francs per person but it’s worth it. The people at the Information office in Lucerne were VERY helpful. We arrived in Lucerne, skipped the walking tour and with the Tell Pass took the ferry to Mt. Rigi (Vitznau). It’s about an hour ride. Then, you get on the Cog Railway (with the Tell Pass) and go to the top of the mountain. You can have lunch up there. You then take the cable car down to the other side of the mountain to Weggis (with the Tell Pass) where you catch the ferry (with the Tell Pass) back to Lucerne. The whole thing took about 5 hours. When we got back to Lucerne, we went back to the information office to ask if there was anywhere else we could take the train for the evening. They suggested Sarnen. We took the train there (it’s about a half hour ride from Lucerne). This town has a small river you can walk along leading to a large lake and there is a small restaurant on the lake where you can eat hot dogs or hamburgers (or the meal d’jour) out back on the deck. It is all locals, no tourists (except us) here. The next day in Lucerne, we walked across the covered bridge, explored the old town, then took the ferry to Alpnachstad (with the Tell Pass) to Mt. Pilatus, took the funicular (they call it a cog rail but it seemed more like a funicular to me) all the way up the mountain in the craziest ride ever. We had lunch up there. Because it started to rain we did not stay up as long as planned. We took the Cable cars (there are two – you need to transfer from the large cable car to the smaller ones to get to Kriens. The cable car operator will tell you how to do this) back down the mountain to Kriens and took the bus back (with the Tell Pass) to Lucerne. That did not take long either. So, with the rest of the afternoon we took a train to Interlaken. Note: They are apparently doing work on the cable cars at Pilatus and the system will be closed temporarily starting in September. Check online or with your travel agent about this. Interlaken: it’s a two hour train ride each way and you won’t be bored for a second. Don’t forget your camera. This is the Switzerland you read about in storybooks. You can spend a whole day in Interlaken. Mt. Jungfrau is there. However, after seeing Pilatus and Rigi, I was not interested in seeing any other mountains although the train to Interlaken takes you over another mountain that is far less scary. We took a bus ride (4 francs each) through the town and walked back to the train along the river that connects the two lakes. We could have had dinner in Interlaken but just had some pastries and chose to wait until we returned to Lucerne to have dinner. Note: Upgrading to first class on both the boat and train. There are at least 3 styles of ferries. Two of them have better viewing on the upper deck, front of the boat in first class and it is worthwhile upgrading. The third type of ferry does not have seating in the upper deck front of the boat and it probably is not worthwhile upgrading. The catch? You don’t know until the boat arrives. You can upgrade on the boat, but I think you will need cash (Swiss francs) to do this. I don’t think they accept credit cards on the boat. Upgrading to first class on the train can also be done and we thought it was well worth the $50 that it costs. Again, if you do this on the train, you will need cash. If you want to do this with a credit card, you need to do this on the lower level of the train station. They have an office there that takes care of this. Interestingly, only rarely did guides on tours help interpret signs. I would have liked to have learned more of the languages that I was exposed to. The only optional tour we took was to Colmar. It was ok, not great. The other thing, and I know this sounds really touristy, is that when there were bus tours, the guides never warned you about when sites were coming up so I continually missed all the photo opportunities. I have never experienced that before. It seemed like all they were interested in was getting to the destination. Usually guides like to warn you when something photo worthy is coming up. The only guide that did this was the guide that took us from Basal to Lucerne.   Read Less
Viking Tor Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 1.0 3.5
Family 1.0 3.5
Shore Excursion 4.0 4.2
Enrichment 4.0 4.1
Service 4.0 4.6
Value For Money 3.0 4.0
Rates 4.0 N/A

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