15 Viking River Viking Tor Cruise Reviews

In early June, a Viking ship ran into a lock on the Danube near Regensburg. The lock was closed for a few weeks but finally opened. We set sail from Nurnberg to Budapest on June 28. We spent the first two days of the cruise on an ... Read More
In early June, a Viking ship ran into a lock on the Danube near Regensburg. The lock was closed for a few weeks but finally opened. We set sail from Nurnberg to Budapest on June 28. We spent the first two days of the cruise on an industrial canal near Nurnberg. When it came time to set sail to Regensburg, we were told that the same lock was re-damaged and we could not sail. Whether the damaged lock was ever fixed or whether it was new damage, we were not told how severe the damage was and that it would reduce our river cruise to, mostly, a series of bus trips. On the day we set sail to Regensburg, we sailed up to the first lock and stayed there in this same canal because the ship would not go through the initial lock since a lock further along was still damaged. Instead of sailing to Regensburg, we took a bus trip 2-hours each way. Aside from the inconvenience of sitting on a bus instead of sailing a river, we ended up losing 4 hours where we could have toured Regensburg instead of riding a bus. Viking kept telling us that the lock could be fixed at any time (probably to placate us), where I believe they were mostly certain that it would not be fixed in time for our vacation. The next day, we were supposed to sail into Passau, where we had scheduled an all-day tour of Salzburg. Instead, since Passau was a 3-hour bus ride from the canal in Roth (near Nurnberg), they cancelled the Salzburg excursion and people went to Passau on a horrible bus ride that took about 5 hours to return back to Roth (on an ugly, industrial canal). Viking seemed to put a lot of emphasis on getting everyone back to the ship each day for lunch, instead of arranging us to get more time in these picturesque cities. That night, Viking announced that they had a sister ship (Viking Var) on the other side of the broken lock and they bused us for 5 hours to the other ship (and bused the other ship's inhabitants to the Viking Tor). So, we spent 5 hours on the bus to get to the other ship, thereby losing all of the day until about 2 p.m. (don't worry....they made a point of getting us lunch on the new ship). After lunch, we set sail through the Wacha Valley (not sure of the spelling). The view was exceptional and it was the ONLY time in the whole week where we actually sailed during the day. We were supposed to see Krems that day, but arrived too late so we went straight to Vienna. Another picturesque city lost! Vienna was a very beautiful city and we spent the whole day waking around the city. That night, we were supposed to leave Vienna and arrive in Budapest the next morning. The Viking Var left about 45 minutes late so we did not get to Budapest by 8:30 as promised, so they had to drop us off at some other location to take a bus to Budapest. The ship did not get to Budapest until around 12:30 p.m.. We did not arrive to the city until almost 11:30 so we lost more valuable time. All of the crew on the ship was very nice and helpful and did their best to make the most of a horrible situation. I don't think Viking told us the truth about the broken lock. We spent more daylight hours on a bus than we did sailing. Somebody also mentioned that lock closures were not that unusual, and there are other potential issues with low water levels or high water levels. You might want to think twice before booking a river cruise. My wife and I have been on over 10 ocean cruises, but this was our first river cruise. By the way, Viking has yet to offer anything to compensate its customers for having a bus tour of the Danube. Read Less
Sail Date June 2019
The Good - Prague pre-trip at Hilton (make sure your room has been recently renovated), Regensburg/Vienna/Budapest attractions, the European winter markets, excellent service on the ships, flow of wine/beer at lunch and dinner. Good food ... Read More
The Good - Prague pre-trip at Hilton (make sure your room has been recently renovated), Regensburg/Vienna/Budapest attractions, the European winter markets, excellent service on the ships, flow of wine/beer at lunch and dinner. Good food and some regional. The Bad - Viking has been busing their customers since summer due to low river levels. Corporate offices have known about this, yet continue to sell these trips and will not confirm this until 2 days before departure. The result is shortened or rescheduled shore trips, missing many cruising days on the river, and continued unpacking and packing. Per the other US reviewers, without threat they generally will not refund you anything to compensate for the loss of service, but may offer you a dollars off coupon good for another cruise within a year. We were supposed to be on the Tor, but also were bused to the Var, and finally the Bragi -- permanently moored in Pest. If you opt for the cheap Viking air, you likely will be on the most inconvenient flights. On the return trip, we we traveled for 30 hours, flying Budapest to Paris to Seattle, then back to the Midwest. They offer some flexibility for a $50 fee to some but did not offer this to us. Advice - Do not book this trip or perhaps other Viking European river cruises in 2018. If you must, don't bother to book an expensive upper level room, as you will not be opening your balcony in the wintertime (nor will you be cruising the promised Wachau valley for instance). Do not buy the Silver Beverage package, as you will be on a bus during some days and some evenings, not in the bar enjoying the view. Free drinks on the Bragi if that is your last day. Know that tipping is supposed to include the tour director (unknown on our previous ocean trips with multiple lines), although ours (Violetta) was quite excellent and hard working. Read Less
Sail Date November 2018
My friend and I have just returned from the Viking river cruise (Romantic Danube) and sadly to say it was not the holiday that they advertised. The firm had knowledge of the low water levels for a few months but, as we have found out, ... Read More
My friend and I have just returned from the Viking river cruise (Romantic Danube) and sadly to say it was not the holiday that they advertised. The firm had knowledge of the low water levels for a few months but, as we have found out, continue to charge full price for an experience that they could not fulfil. We were given 12 hours prior to our flight, to decide whether we cancelled with full refund or continue with our holiday plans, being offered 25% off our next booking. Had we have known the full implications of how our cruise would be affected our decision may have been very different. As such, we ended up with a “cruise” that really wasn’t a cruise and, we believe, nowhere near being value for the money paid and that the information provided in order for us to make a decision was limited if not deceitful. The offer of 25% wassimply touting for future business and not offering any recompense for the disruption and disappointment felt by the customers who ended up in 3 ships, many long bus journeys and only had 4 daylight hours of river cruising in one week! The excursions, the ships themselves and the staff we have no complaints about, they provided excellent service. Until the last day the organisation of our transfer to the airport was poor and left us with a hair raising drive through Budapest and only managing to catch the plane, with the assistance of the Viking Rep, as it was being boarded. We had no apology for the lateness of this transfer from the staff on the Viking Var when I had approached them a few times with my concerns they left me feeling as if I was making “a fuss over nothing”. A very stressful end to a disappointing holiday. We do not wish to accept the 25% offered (as we have no intention of ever travelling with them again) but have requested it as a monetary token acknowledging the disruption caused to our holiday. However we are not keeping hopes up that this will ever happen. Read Less
Sail Date October 2018
We just got back from the Romantic Danube Cruise that turned into a partial bus tour. We were supposed to sail on the Var, but instead we went on the Tor, Wilhelm and another ship I can't remember. That's right...three different ... Read More
We just got back from the Romantic Danube Cruise that turned into a partial bus tour. We were supposed to sail on the Var, but instead we went on the Tor, Wilhelm and another ship I can't remember. That's right...three different ships, two days of four hour bus trips, and sailed through the Wachau Valley at night. The first two days went fine from Nuremberg to Regensberg. After that, it was grueling. Many of the optional tours were canceled, and our time was very limited in Vienna and Budapest. The last night was on a ship in Budapest with service practically non-existent. The scheduled entertainer wasn't even there. The cruise should have been canceled, rather than subjecting us to packing and unpacking, climbing on and off buses, and having to get up at the crack of dawn to be ready to go. I felt sorry for some of those people who had a hard time getting around. The last day, we helped a man get down a steep ramp to the ship, as there were no crew members around to assist. The offer of 25% off on another cruise is an insult, as I doubt very much that I'd go on another Viking cruise. The trip was not at all what they advertise and we and many others were extremely disappointed. Read Less
Sail Date October 2018
The Danube water level was low the week we went (October, 2018) . Therefore, the "cruise" was not what was promised. It was a "bus" trip. We spent more time on a bus than cruising on the Danube. We boarded 3 ... Read More
The Danube water level was low the week we went (October, 2018) . Therefore, the "cruise" was not what was promised. It was a "bus" trip. We spent more time on a bus than cruising on the Danube. We boarded 3 different ships. Viking knew of the low river level issues for days before our cruise, yet did not cancel the cruise, nor offer a postponement. That is unpardonable. Just as we are required to carry insurance in case we cannot cruise, Viking should also carry insurance in case the trip cannot be performed. We should have been offered a cancellation or refund. Good will, and word of mouth, help or hurt a business. We might cruise again, but not with Viking. T complete my 150 word review: we did like Vienna the most of the cities we visited. The fellow passengers were all wonderful. We were all taken advantage of. Read Less
Sail Date October 2018
The water level in the Danube is low, so we expected we might have have to switch ships midway along. We called Viking a few days before our trip, and Viking claimed there was as yet no determination. Well when we arrived on the boat, ... Read More
The water level in the Danube is low, so we expected we might have have to switch ships midway along. We called Viking a few days before our trip, and Viking claimed there was as yet no determination. Well when we arrived on the boat, they had determined we would change boats, just as they had the previous 2, and just as they have already determined they will on the next 2 trips. I think they were less than candid with me. Given that we have no choice, I was prepared to tolerate the inconvenience of a ship change, but I was not at all prepared for the other inconveniences Viking visited upon us. To accomplish the ship change, we lost a whole day of our itinerary and spent 7 hours either riding on a bus, and waiting 2 hours at a restop beside the autobahn. The day before, we spent amost 3 hours bussing back and forth to Passau instead of docking there as scheduled. We bussed into Neurumburg, so 2 more hours on the bus. Because of the ship change, we missed our day in Krems, our scenic cruise through the Wachau Valley was mostly after dark, and we missed our overnight in Vienna. As compensation Viking has given all of us $20 shipboard credit for the lunch we paid for at the rest stop. We paid over $12,000 for for this cruise from hell, and according to the latest word from our cruise director, there is nothing more coming. They won’t tell you if you have an upcoming Danube cruise and you call Viking, but crew members in the know say the next 2 Danube itineraries will involve a ship change, and probably more beyond that. If you have insurance that will let you cancel without charge, I suggest you give it serious consideration. We had that insurance, but I thought how bad can a ship change be, so we came on. Well, let me tell you it can be terrible, because it is not just the ship change, but all the other itinerary modifications you will suffer. I would not endure this itinerary again next week if they invited me to come along for free. And to add insult to injury, they have given us $20 to compensate us for our trouble. This is one unhappy group of cruisers. As Viking likes to say in their ads, “exploring the world in comfort” — they just don’ t mention you might be enjoying hours and hours of their signature comfort in a motorcoach (translate bus). Read Less
Sail Date August 2018
Re: Danube - Nuremberg to Budapest Aug 24-31, 2018 I understand that water levels are beyond Viking's control. But the manner is which information is dispensed is, to put it mildly, not customer friendly. Only the information that ... Read More
Re: Danube - Nuremberg to Budapest Aug 24-31, 2018 I understand that water levels are beyond Viking's control. But the manner is which information is dispensed is, to put it mildly, not customer friendly. Only the information that Viking chooses to dispense, is dispensed, and only when Viking chooses to dispense it. Crew is tight lipped. Requests for information to Viking corporate go unanswered. I feel like I'm in an information controlled environment. We're told about excursions being cancelled only at the last minute. Viking needs to to better. Amenities on-board are sparse. Little to do to pass the time when excursions have been cancelled. If you like shuffle board or putt putt golf, that's a different story/ Also, Viking gave me a 25% off coupon for future cruises but refuses to honor it for a cruise that I previously booked for next year. That may be my last Viking cruise. Read Less
Sail Date August 2018
We chose this cruise because we had heard so many wonderful things about Viking River Cruises and the beauty of the Danube as it winds through Germany, Austria and Hungary. Unfortunately, our experience did not match that of our friends ... Read More
We chose this cruise because we had heard so many wonderful things about Viking River Cruises and the beauty of the Danube as it winds through Germany, Austria and Hungary. Unfortunately, our experience did not match that of our friends who had previously taken this cruise. Overall, we were very disappointed with our experience. Due to the impassable water levels of the Danube River in certain areas, we endured two significant disruptions during our 7 day cruise. The first two days were spent on the canal leading from Nuremberg to the Danube. By the time we arrived at the River it was clear that the water level was too low. On day five, we switched ships to another further up-river. This meant packing up and taking a 3 hour bus ride to the new ship. On day 6, we spent another entire morning on the bus to Budapest rather than sailing into the city. We then had a quick lunch and tour of the city. All the optional excursions were cancelled due to lack of time. We were later deposited to a 3 star hotel located outside city center where we spent the last night of our Danube River Cruise. Viking has offered a 25% voucher towards a future cruise. I believe Viking should have been more forthcoming about the low water levels and the likely disruptions to the itinerary, I do not trust Viking and will not travel with this cruise line again. Read Less
Sail Date August 2018
We planned to sail from Nurenburg to Budapest on 27.07.18 I chose Viking cruises as i believed that they were of superior quality and thought they would be a good experience, little did i know..... I am appalled at the lack of ... Read More
We planned to sail from Nurenburg to Budapest on 27.07.18 I chose Viking cruises as i believed that they were of superior quality and thought they would be a good experience, little did i know..... I am appalled at the lack of transparency Viking has given and continues to give its customers in respect of the water levels on the Danube that adversely affects Vikings ability to navigate the route as described in the itinery. From what I have since learnt low water levels on the Danube are not unusual at this time of year yet your company continues to offer holidays knowing that they are unable to fulfil the expectation of their customers. We received an e-mail from Viking on 25th July 2018 that stated: “This message is to let you know that the Danube River is currently experiencing unusually low water levels that may impact your itinerary. When the water levels are too low, navigation on the river is restricted, making it impossible to sail through the affected areas. While you will still embark your original ship, Viking Tor, Viking operates identical ships traveling in opposite directions along the river so that we can execute what we call a ship swap part way through your itinerary. In these instances, you will be transferred by coach from your original ship to an identical sister ship, Viking Var, stationed further along the river so that you can resume your itinerary with minimal impact. Exact details are not available at this point, but our nautical department, which monitors all the rivers we sail on, will update your Captain during your cruise if it becomes necessary to enact the mid cruise ship swap. Your Program Director will in turn inform you of any program changes we need to make as a result. We are confident that you will enjoy your journey with us whether the mid cruise swap takes place or not, but wanted to make you aware of the circumstances as soon as we ourselves learned” I question the fact that Viking “were not aware of the exact details at this point”as I understand that the river has been low for quite a while now and on perusal of the weather forecast, it wouldn’t take a genius to realise that the cruise was going to be affected massively. If we read the other reviews written about Viking TOR July 2018 you will see that Viking were already experiencing problems. I have an elderly distant relative who in her working life worked for a cruise company on What concerned me further was what was witnessed at the end of our holiday.The Viking representatives , were in my opinion being minimal with the truth with the new arrivals and again were not being transparent in that their cruise was not going to be as expected. I heard them say that they were awaiting an update and they will let the new arrivals know accordingly. This was exactly how we were treated. We were “ drip fed” the bad news throughout the holiday when staff knew full well that the cruise was not going to happen as promised.On the Passau trip the guide said that it will take 8 days of heavy rain for the rivers to regain a level to allow the boats to navigate. You only have to peruse the weather forecast to see that this is nowhere to be seen on the horizon. A resume of our holiday is as follows: I consider that the holiday started well, visiting Nurenburg and Resenburg, At this stage we knew there was a potential problem of the river levels being low and that there was a possibility of a ship swop as per email - we had no idea how badly this would affect our trip and that this was not going to be the only hitch, we spent the majority of the time on busses. Our first crew on the Tor were fantastic,however the second crew on the Var were not as attentive. The food was good - not fabulous but good – aside from the Bavarian sausage night which was awful. The bottom sheet used on our bed on Var had a large hole, I didn’t bother to inform staff as I felt quite sorry for them, it must be horrendous for them having to work under these circumstances, I think this can be seen in the lack of attentiveness we received from the staff on the second ship, they all must be very tired. Monday - July 30 - STRAUBING (Supposed to be in Passau) Water levels were low so we ended up in Straubing. No tours in Straubing only Passau, so we were bussed 1.5 hours into Passau. 3 hours in total on coaches. Tuesday, July 31 - YBBS – On the Tuesday we were transferred from Straubing to Ybbs on a 3 hour coach ride. Upon our arrival at the dock we found that the boat wasn’t there as expected but was advised by the Tour Director that the boat was just on the other side of the lock.We were left stranded for another 1.5 hours on the dock side in the blistering heat.We arrived in YBBS around 1pm so was expecting lunch at this time. My husband is diabetic and so timing meal times is crucial for him. We eventually received “lunch” at 3.30pm when we embarked onto our new boat with dinner a few hours later. The unfortunate part other than being stranded was the entire town was shut down so we did not have anywhere to go, nor could we access any food/drinks ourselves. There were no toilet facilities to be found, only the toilets on the coach which were undesirable as you can imagine in the heat. The only positive I can say about this day was the fact that we had around 2.5 hours of scenic cruising along the Wachau Valley. We were however supposed to be docked in Krems which I wanted to see but due to being on coaches for the majority of the time we were unable to dock, we just sailed right past. We missed the Gotweig Abbey Tour so that we could actually cruise the Wachau Valley. Whilst I am disappointed that we missed the Abbey as it did look stunning, the decision we made led us to experience the only 2.5 hours of “Quality cruising” of the entire cruise with commentary from the cruise director. Having been on numerous other river and Ocean cruises I knew what to expect and so feel let down that we didn’t get what we paid for A RIVER CRUISE! Wednesday - August 1 - VIENNA Due to being docked outside of the scheduled area we were again put on the coach for another 1.5 hours into Vienna. We then set sail from Vienna to Komaron. Thursday - August 2 - Komaron We were supposed to be sailing to Budapest on this day but instead was taken to Komaron, two places that couldn’t be more poles apart (see attached photos) Due to the boat not sailing we missed the Danube Bend scenic cruising highlighted aa a special moment of the cruise. We were taken into Budepest by coach, again another 1.5 hours journey each way. Friday - August 3 On the Friday we were transferred to Budapest, another 1.5 hour coach ride. This for us was the highlight of the holiday. The Inter-Continental Hotel was GREAT! We paid privately for a dinner and cruise evening so we did get to cruise around Budepest, no thanks to Viking! I think it should also be pointed out that being transferred by coach led to us having to get up early each morning. It also took away the ability to make choices for what we chose to do for example, if you are moored in a main town/city you can get on and off the boat as you wish, go back to the boat for a rest when you choose. Being placed so far away from the main areas it would be impossible to do anything independently. At the end of the trip our Cruise Director said we would be receiving a call from Viking to make reparation for our disappointment. The holiday felt more like a coach tour than a cruise, and considering the cost I would have been better off considering city breaks that would have been far better organised and a lot cheaper! I am fully aware Viking could not control the water levels, however: 1) I am of the opinion that they should not offer this cruise during the late summer months when the probability of low water levels are high and not unusual. People have travelled from all over the world to “Cruise the Romantic Danube” There is nothing remotely romantic about being herded on and off coaches. 2) Viking should better communicate and be transparent about the difficulties, the locations and distances of the ports to the city centres and be open and honest from the start as to how this would impact on our holiday. 3) I also begrudge having to spend my time penning a complaint when I should be resting as I continue to be on annual leave, I work full time and so my spare time is very precious! My husband and I are approaching retirement age and so hopefully have many more cruising holidays to look forward to in the future. Would we consider cruising with Viking again, I would say no. Would we recommend Viking? Again I would say no. Do we trust that Viking can deliver, NO. Viking, in my opinion lack any integrity. Read Less
Sail Date July 2018
We flew into Prague where we spent three lovely days exploring the city while staying at the Hotel Paris which was a delightful experience. From there we had a car take us to the Nuremberg port for embarkation on June 2nd. Embarkation ... Read More
We flew into Prague where we spent three lovely days exploring the city while staying at the Hotel Paris which was a delightful experience. From there we had a car take us to the Nuremberg port for embarkation on June 2nd. Embarkation went very easily and we went right to our stateroom. The cabin was tiny and I have included more details below. I was very surprised at the lack of choices available for dinner and lunch. I have sailed on the Seabourn triplets in the past which carried approximately the same number of passengers and on Seabourn there was always a variety of choices available. On the Tor, upstairs in Aquavit for lunch they usually had some kind of prepared hot sandwich like a tuna melt, a hot dish and some lettuce, not even a full salad. That's it. Upstairs for dinner you are given two choices and it is not possible get anything for the main kitchen. The quality of the food was often poor. In the main dining room the first night I was served a ribeye steak that was cold, gristly and tasted of rancid grease. I tried the steak again a few days later and this time it was warm but still pretty much inedible. Many people at our table complained about the food quality as well as slow service. One night the specialty cake was served frozen to our whole table. The German themed night was an exception and the veal, red cabbage and potato salad were all very good. Ironically when it was served at the buffet, the piece of meat was half the size of a deck of cards and they served out single tablespoons of the sides. DInnertime is at 7 only and there are no seats available if you are much later than that. There is no open seating if you wish to come at 730 or 8. There also is no maitre d or restaurant manager to escort to a table if you are a little late. People are forced to walk around the restaurant aimlessly until they spot an opening at a table. I have never seen this on another ship. Always the manager will escort to a table where there are seats available. Not on the Tor. We were very disappointed that many of the ports where we docked were not in the main part of town and we had to be bussed into town. Shuttle service was not always available. Some of the ports were located in an industrial area and we had some very unappealing sights out our windows. I will include a photo of the gigantic and very full dumpster next to the gangplank where we went on and off the ship for Passau. We did not have the experience of sailing into this small charming cities and being able to step off the ship and walk about town. We often docked quite a distance away looking at cranes and warehouses. This was NOT a Romantic Danube experience. The included shore excursions were not much. They took you on a bus into town and then you walked around for a bit with a guide. We were so tired of busses by the end that we just did our own thing. Budapest was a nice port for walking. I knew river cruising is very different from ocean cruising but I can't believe people accept and like the experience we had. I will never sail on a Viking ship again and I will do a lot of research before committing to any other river cruise on another company. Read Less
Sail Date June 2017
This cruise went from Nuremburg through Austria to Budapest in Hungary. The ship itself was clean and well appointed as was our room with a balcony. The crew was helpful and very nice. Food was good. The lounge was nice but could ... Read More
This cruise went from Nuremburg through Austria to Budapest in Hungary. The ship itself was clean and well appointed as was our room with a balcony. The crew was helpful and very nice. Food was good. The lounge was nice but could probably have used at least one more waiter. For three days our boat was off schedule so that it could go into dry dock for repair. We were completely off the boat for the day that it was in dry dock. We spent hours being bused to places that the ship should have docked in. Communication for these changes were not well done. The first two nights, we were docked looking at sand and gravel pits. Two nights and one day we were docked right next to other Viking ships so that we could all go through to shore through each boat. This meant that, if we would have wanted to sit on our balcony or open our curtain, we would have been directly looking into the stateroom of another ship. Balcony was truly a waste of money. This same scenario happened last year on Viking to an acquaintance of mine. This tells me that it isn't all that unusual. We were not offered anything for trouble. The only exception to that was the day of the boat being in dry dock, we were told that we could catch the bus and go back to the ship. After 1 ½ hours on the bus, we waited (no bathroom) 45 minutes for the ship to come. After this, the Captain offered us one free drink in the bar! Read Less
Sail Date August 2016
We spent much of our "cruise" riding around in buses. If I had wanted to take a bus tour it would have been less expensive. We spent a day and a half traveling by bus consequently we had much less time to,spend at our ... Read More
We spent much of our "cruise" riding around in buses. If I had wanted to take a bus tour it would have been less expensive. We spent a day and a half traveling by bus consequently we had much less time to,spend at our destinations. We were lied to by Viking. We had heard there were problems with the water level in the Danube prior to,our departure. We subsequently called Viking and were told everything was fine for the cruise. We traveled the same route by bus 3 times. The only concession they made for our inconvenience was one night of free drinks on the ship. We paid extra for a room with a view, What a huge waste of money. When we were docked it was usually in between 2 other Viking ships so our view was into another room on a different ship. When traveling by bus we were with 5 other buses so each time we stopped for a break there were all the other passengers as well as buses from other cruises. It was a nightmare, lines for the rest rooms and for snacks. Don't be fooled by their advertising that this is a luxury cruise. It is definitely NOT. If you are considering taking a cruise do your research. There are many other options besides Viking. Read Less
Sail Date November 2015
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far ... Read More
This was our first Viking cruise, but NOT our first river cruise (we did Avalon on the Rhine in 2013). In my opinion, Viking compares very poorly to Avalon for a variety of reasons: the cabins on the Tor are smaller, the staff was far less friendly (other than one waiter and Sorin the Program Director, he was funny!), the food was mediocre at best, very limited variety especially with lunch. Tours seemed disorganized. Information was lacking, especially with limited overhead announcements. The sundeck was closed down for a majority of the time. The same wines were offered every day, other than when they FINALLY gave us something different on the last day. We also were among those that had to be bussed to another port as the Tor could not sail through at Passau. So we were disappointed that we had to re-pack everything, bus to the next port, unpack again, etc. We didn't really lose any tour time, but the 2nd ship the Viking Var was FAR worse than the Tor. Staff on the Var were really not friendly at all. We were told there was Wifi access in every cabin, yet our cabin 212 had NO wifi on the Var, forcing me to have to go down to the lobby and use that, and that even was slow. The first night on the Var we were fed the very SAME meal we had the night before on the Tor. Our group of 4 couples were very disappointed with Viking. While I will "never say never", I have no desire to sail Viking ever again until less maybe if it was totally free (unlikely). Avalon is FAR better with food, staff, and organization! Read Less
Sail Date August 2015
Viking River Cruises are very bare bones with no amenities on board. No spa, no casino, no workout room, no room service, no food except at meal time, limited food choices, for example you can't have an appetizer and a salad, must ... Read More
Viking River Cruises are very bare bones with no amenities on board. No spa, no casino, no workout room, no room service, no food except at meal time, limited food choices, for example you can't have an appetizer and a salad, must choose one or the other, limited evening entertainment. Top deck was closed for 2 days while we sailed under bridges. Cabins are quite small, and the bed was rock hard. But worst of all we had to spend 1 full day on a bus because the river was too low, and we had to pack up everything and change ships. Not how I wanted to spend my cruise. While their fine print does state their might be "deviations", I did not expect that deviation to include a full day on a bus. The ship was very clean, and the staff very nice. I just feel that Viking was not very informative about what to expect. If they had been, we would not have booked this type of cruise. Read Less
Sail Date July 2015
I have done at least 8 higher end cruises and had come to expect you get what you pay for. Not on Viking, so save your dollars and book on a cheaper line. I booked for the Romantic Danube on the longship Tor in June of 2015. For the ... Read More
I have done at least 8 higher end cruises and had come to expect you get what you pay for. Not on Viking, so save your dollars and book on a cheaper line. I booked for the Romantic Danube on the longship Tor in June of 2015. For the $$$$ spent, I expected above average cruise line food, attention to detail and amenities. What I actually got was mediocre food that was "re-invented" the next day for the luncheon buffet and some meals I could have had better at my local diner. There was no cabin service for any meal, no coffee machine in the room and you were expected to get up and ready for the only tours that started at 8 AM. For all the hype of seeing castles, etc, what you actually get is more a brief glimpse as the castles are quickly speed by while a quick talk is done. Most time is spent in locks, which means the sundeck is off limits to all passengers. That also means, that there are less views of the scenery quickly going by. If you are a smoker, you are not a welcome guest. There are restrictions on where you are allowed to smoke on ship. Since the sundeck is unavailable 90% of the time, you are confined to a small vestibule. There you also get to be harassed by nonsmokers. Of course, there are plenty of hidden smokers, and as the only visible, upfront smoker, the staff accused me of smoking in forbidden areas. (It was amazing on the last full day, how many actual smokers out on the now open sundeck... I counted 15 people including a group with a hookah) Could they have been the ones smoking on their verandas??? Read Less
Sail Date June 2015
Viking Tor Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.5
Entertainment 3.0 3.9
Public Rooms 5.0 4.6
Fitness Recreation 1.0 3.4
Family 1.0 3.4
Shore Excursion 4.0 4.2
Enrichment 4.0 4.1
Service 4.0 4.6
Value For Money 3.0 4.0
Rates 4.0 N/A

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