1,852 Royal Caribbean Grandeur of the Seas Cruise Reviews

My family has been on 10 cruises, this was our second with Royal Caribbean. Last May we went on Liberty of the Seas from Bayonne, New Jersey. We have sailed with Disney, Carnival and Norwegian. We drove from Toronto to save on airfare for ... Read More
My family has been on 10 cruises, this was our second with Royal Caribbean. Last May we went on Liberty of the Seas from Bayonne, New Jersey. We have sailed with Disney, Carnival and Norwegian. We drove from Toronto to save on airfare for bringing the whole family, Embarkation Super smooth. We pulled up to the luggage people, they helped us unload and then directed us where to park. We were steps away from the terminal and at $15/night it is a good bargain. Check in was really fast and we walked right on the ship - no wait - at around 11:30am straight up to the Lido deck for lunch. First Day Lido deck was really busy as expected but there are other options for lunch on boarding day. Rooms were ready just after 1pm as advertised. We waited until last possible minute to go to Mustard Drill, the early arrivers probably stood on the deck for 30+ minutes like sardines, shoulder to shoulder, head to head.... Ship As others mentioned, this is an older and smaller ship. You can really see the age from the outside where they have painted over to hide the rust. The ship is small and is not "impressive" like a Disney ship or a Norwegian Breakaway, but we knew that when we booked. Inside everything was fine and in working order. I couldn't tell if certain areas were dirty (elevator buttons or panel) or just scuffed due to age. Unlike other ships, I didn't see over the top cleaning and wiping down of surfaces. Lots of people were coughing on the ship, I am really surprised there was no outbreak of any kind, They did have the usual people offering sanitizer as you enter food areas. Adventure Ocean My kids didn't love it, I didn't find the staff overly warm and friendly in the 6+ age group. The one day they went they sat and watched pictures about Hurricane Matthew and learned about hurricanes and weather - boring for a kid on vacation. Another day they went and were playing games, one of the leaders said my son was "cheating" and being sensitive my kids didn't want to go back. I'm sure others had a different better experience, but just sharing what we got compared to other ships we have been on and our kids really connected with the leaders ... Activities Only thing to do on board in rock climbing, so my kids pretty much went every day. They went to the pool once but the chlorine made by oldest break into a rash and parent had to be with children to be in hot tub. I totally get why they have this rule, but my kids are calm and quiet so they missed having the freedom of being able to go on their own when they wanted to. They also had ping pong and shuffle board. Occasionally they played a movie on outdoor screen (which as others mentioned is in pretty bad shape) or in theatre. When we asked front desk for playing cards, my kids have always been able to each get one on other ships. We were given one pack and told there was no more. We've cruised enough to know the drill, we just went back later and of course they had more...just disappointing a ship carrying the Royal Caribbean name feels they have to be so cheap. Speaking of cheap, one day I asked for a sewing kit - the kind I leave behind at a Holiday Inn because it is so cheap. Front desk gave me a spool of thread with a needle poked through it....I needed black thread and I was given grey. I was told it was all they had. Ports We really enjoyed the stops on this ship. We went to Port Canaveral, Miami, Key West, Nassau and unfortunately we missed our stop at Coco Cay due to waves - but I expected that. Happened twice on Norwegian when we tried to go their private island that needed tendering too. Shows Normally my family loves shows and we go to every one, but I have to say (in our opinion) the shows were average to not great. Completely unlike the musicals they have on the bigger ships and professional quality productions, I have to say of our ten cruises, we enjoyed the shows on this ship the least. Food Because of kids ate at Windjammer every meal, except twice at Main Dining Room. First experience was not great because our table was broken and my end slanted down causing all the cutlery to fall. Second night was lobster night on formal night, food all in all was good. Lobster was "ok" kind of tasted mushy maybe because it was cooked from frozen? Not a tonne of choices at Windjammer but we always managed to find food to eat. Staff Staff were nice, nothing special. Rock climbing guys were cool, really the only ones we connected with on the ship. All in all we had a good time and it was nice to get away but doubtful we will ever go on Grandeur of the Seas again. Even though it carried the Royal Caribbean name, we didn't feel it met the high level of standards we expected on Royal cruises, especially from our last experience on the larger Liberty and which I'm sure we will have on our next cruise in March 2017 on the Allure. But for the price for a 9 day cruise, it was fine - kids had a good time and we are glad we went. Happy sailing! Read Less
Sail Date November 2016
We took a Grandeur of the seas 9 night out of Baltimore. We did this primarily because of the driving distance from Ohio. Getting onto the ship was very easy and convenience. The best embarkation to date. We have been on 5 cruises to date ... Read More
We took a Grandeur of the seas 9 night out of Baltimore. We did this primarily because of the driving distance from Ohio. Getting onto the ship was very easy and convenience. The best embarkation to date. We have been on 5 cruises to date in the last 6 years. As always Royal Caribbean trains their staff good and have a solid foundation of customer service. I will start with the negatives. Cons 1. This ship is very small. By far the smallest I have been on. One night the waters were very choppy and we were bouncing around in the ships. The drawers, windows and doors were banging around due to the waves. 2. The shows were not up to any sort of standards. This ship had the worst shows I have EVER seen. I really cannot comment on this enough. The shows were really bad compared to previous cruises. 3. They cancelled Freeport without informing us and also did not go to Cococay. Pros 1. As always the staff went above and beyond and are truly good at their jobs 2. The food was very good. We were a group of five and have cruised on 5 different cruise lines between us all. We all agreed that the food was some of the best we have had at sea. 3. Their were not many lines and we always found seating available. I liked the small ship because for some reason it seemed if their was not a lot of people on the ship. But I could imagine that some could get bored on such a small ship. I also did not like how rocky it got on the small ship Read Less
Sail Date November 2016
This cruise was twelve nights to some great southern Caribbean ports, some not visited as often as the more northerly ones. Barbados, St. Lucia and Antigua are a nice change and St. Thomas an St. Martin are more frequently visited ... Read More
This cruise was twelve nights to some great southern Caribbean ports, some not visited as often as the more northerly ones. Barbados, St. Lucia and Antigua are a nice change and St. Thomas an St. Martin are more frequently visited favorites. In order to make it that far south from Baltimore it was necessary to do three sea days at the beginning and end of the visits to these islands. This sounded really appealing. I thought that the first and last sea days would be a bit rocky and cool, but that the others would be fine, even sailing mid-fall. I was wrong. It was a very rough ride each day in both directions. Some days in the Windjammer buffet, which is at the very forward section of the ship, there were times walking around the serving tables where you were actually momentarily weightless due to the extreme up and down movement of the ship. This was compounded by the fact that if you had a cabin in the front of the ship you got this movement all night long. That would have been tolerable were it not for the fact that all night long there were regular extremely loud banging noises each time the ship crashed into the waves. I woke up regularly each night and had to get up extremely early and take a nap each afternoon. I have had outside cabins in this area of ships and they have been noisy, but never like this in an inside cabin. This greatly reduced the enjoyment of this cruise. Things were better once we reached St. Thomas, but as soon as we started back from St. Martin it was repeated all over again only worse. At that point the captain made caution announcements and the air sickness bags appeared on the stairwells. We were not sailing in the usual shipping lanes and I only saw a few other ships, all freighters rather than cruise ships. Our course was in the mid-Atlantic, hundreds of miles from land, according to the Captains daily announcement. Because of all this I cannot comment too much on many shipboard activities that we would normally participate in because they were skipped entirely on the return journey. One of the production shows, "Broadway Rhythm and Rhyme" is the same show as on the Vision. Never encountered that before. Both shows were weak in the singing department, but the dancers are always excellent. The cabaret performers were all poor except for the Beatles tribute group. Royal really needs to start thinking outside the box a bit in this area. Some of these performers have been on the ships for a very long time. The food in the dining room was fine but deserts need improvement and the servers seemed pretty uninspired, though competent. The activities staff were very good except for the cruise director himself. He said it was his second cruise with Royal after coming from another cruise line. This is rare, as Royal typically promotes from within. Maybe he was trying too hard, but he was really smarmy and ingratiating, always going over the top congratulating different people and groups, seemingly soliciting applause mostly for himself. Really over the top. Hopefully he will mellow out a bit with experience on Royal. Maybe he worked for Carnival or NCL before. Otherwise he seemed a nice enough guy. On Sunday they showed three football games on the pool deck tv, something I've never seen before. There was also a Monday and Thursday night game, not good for moviegoers. But one great thing is that the volume was adjusted so that those watching the screen could hear it , but others on the pool deck could find places where it was quiet enough to talk. This is a problem on every other RCI ship and they should take note. Well done. Now if they could just understand that nobody wants the music blasting on the pool deck and Windjammer at seven o'clock in the morning. The ship docked at all ports so there was no need to tender in anywhere. Unfortunately they now dock at the vastly inferior Crown Bay port in St. Thomas, which is totally lacking in facilities. This even though no other ships were there that day. Boo. Speaking of boo, the ship departed on Halloween and a party with many in costume was held in the atrium. Unfortunately the activities director took this as his opportunity to sing and shout through every song played, which detracted from the experience. The Crown and Anchor diamond and concierge clubs were nice, but I have never seen an RCI ship where they were so inflexible about filling drink orders. Also the service in the diamond lounge was extremely slow at times, with orders sometimes being completely forgotten. The Caribbean band was one of the best and even had an actual steel drum player, something that has been absent on recent RCI ships. For those who live within driving distance to Baltimore this is a convenient ship, as evidenced by the many comments on this site by people about enjoying being able to skip flying in. But for those who do need to fly in this may not be your best choice after summer. There were a large number of guests with canes and walkers, which was a bit of a worry considering the rough seas. I only heard of one fall and I hope that there weren't more. I would consider this ship from this port for a summer cruise, but definitely not at any other time of the year. Not sure if I would say that if I could drive to the port, but I would definitely not accept a cabin that was not midship and on the lowest level possible. Read Less
Sail Date October 2016
First of all, the crew is awesome. They go out of their way to make you happy. That said, there were issues. The ship is very old and it shows. The showers are almost unusable, very tiny. The beds were not comfortable and the pillows ... Read More
First of all, the crew is awesome. They go out of their way to make you happy. That said, there were issues. The ship is very old and it shows. The showers are almost unusable, very tiny. The beds were not comfortable and the pillows were like paper. We found the food to be average to terrible. The Windjammer café is to be avoided at all costs. Cafeteria food. Alcoholic drinks are overpriced and WEAK. Also, they add 18% to a 10 - 12 dollar drink. Shows were mostly good; some excellent but some were high school. Need to upgrade them. Several negatives but still fun. Learned a lot and will do it again, but on a larger ship. Chops Grille was a great experience and not too overly expensive. The Big TV on the pool deck needs to be replaced. Pixels are showing through almost to the point where you cannot watch the show(s). Read Less
Sail Date October 2016
The best part of the cruise was we didn't have to fly. We live close enough and only takes an hour to get to the pier. Embarkation was a breeze. The overall cruise was okay. The food in the main dining room has gone down hill ... Read More
The best part of the cruise was we didn't have to fly. We live close enough and only takes an hour to get to the pier. Embarkation was a breeze. The overall cruise was okay. The food in the main dining room has gone down hill again from when we last cruised on the Grandeur in 2013. The food was usually served warm not hot. The selections were not as good as previous cruises. The soups and breads as always were outstanding. The service was very good in the main dining room and in the Windjammer. We found a lot of the dishes in the Windjammer to be dried out. The pizza was dry as a bone and terrible. I told one of the managers they need to take a lesson from Celebrity on how to make a pizza. We ate in Chops Grille one evening and the service and food was very good. I was a little disappointed there wasn't a Rib-eye steak on the menu. We missed going to CoCo Cay AGAIN due to weather. This is our 3rd time this has happened. I understand they are going to build a pier so they won't have to tender which should alleviate the problem of weather causing us to skip it. Spending an overnight in Nassau is not much fun when you've been there 6 or so times. The large ocean-view cabin was fine although it didn't have a refrigerator. After asking several times our room steward finally found us one. We weren't real crazy about the ports except for Charleston. Not much to do in Miami or Port Canaveral unless you go to Disney World. Debarkation also went smoothly. Hardest part was finding an elevator that wasn't packed. Once in the terminal we found our bags easily and it was on to Customs which also went smoothly. We were told on board that the Grandeur will be getting another refurbishment in April of 2017 and that RCL will be bringing another ship to Baltimore in 2018. My wife and I can't wait. Read Less
Sail Date October 2016
This was cruise #69, we are in 60's cruising since 1984. We sail several lines and honestly are unhappy on what cruising has become. An airline corporate operation at sea. Business model now find a new thing to charge for, eliminate, ... Read More
This was cruise #69, we are in 60's cruising since 1984. We sail several lines and honestly are unhappy on what cruising has become. An airline corporate operation at sea. Business model now find a new thing to charge for, eliminate, or raise price of daily! That said, this ship better than most! Baltimore great for departing from. Grandeur staff EXCELLENT. This would have been a 5 rated cruise id they hadn't changed the menu in obvious attempt to do away with complimentary dining. Don't look for much meat, steak a joke 1/4 inch pad of meat. No meat some nights and everyday meat item two, small as a roll, sliders? GEEZ! Lobster, I though small rock lobster was tiny no idea where they got these. Tail literally size of a silver dollar! Never saw anything like that. PRIME RIB, sorry we don't have any menu incorrect. NO prime rib? Of course steaks, lobster, I am guessing real ones available for 29.95 and up PLUS 18% additional gratuity. SAD SAD SAD. We were told that ship heads spent three hours at a meeting about new menu being lousy and so many complaints. We were also told that menu might be changed again in January. Cruising benefit WAS, dining included and no driving people crazy deciding where to eat etc. People from various financial situations being able to cruise together with additional costs entering in planning for daily activities. Everything else was great, Staff always wonderful, dining staff apologetic for menu that's how you know really bad. Love ship size, ship in good shape, not brand spanking new but character and clean! But sadly when you make digging into my pocket an hourly occurrence, when you make everything a decision that all must agree too, when you eliminate the cigar bar, and make what I consider faux art an entertainment event you have lost you way. Hundreds of Diamond club repeaters on this cruise and Diamond club was great! Oh say bye soon to live music I bet. Carnival ship we sailed last month already did. Here rumor rampant that canned music will be replacing musicians. Soon no reason to board a ship. RCL like the rest heavily mortgaged on economy of cost huge ships. Killing your business to increase your business is not good business. We had aft mini suite 7656 clean excellent balcony. One minor drain problem quickly handled by maintenance staff! Hyat our steward excellent. Our waiter Arturo excellent but faced with unhappy menus....All bar staff fantastic! Read Less
Sail Date October 2016
We took a chance sailing in mid-October from Baltimore to Canada and New England, but we hoped to be in the area at the height of fall colors. It really paid off- Weather was beautiful- warm and sunny at each port. The trees were ... Read More
We took a chance sailing in mid-October from Baltimore to Canada and New England, but we hoped to be in the area at the height of fall colors. It really paid off- Weather was beautiful- warm and sunny at each port. The trees were colorful. We packed for cold and wound up with a tropical-feeling cruise after the first two days. Embarkation at Baltimore was efficient. We took Elite Transportation to the pier and their driver was helpful and friendly. There was no long gangway climb, but RCCL provided a gentleman to push my wife's wheelchair, which was appreciated. The ship itself is smaller than most ships today but it was entirely large enough for our taste. The weather was a bit cold the first two days and it made staying on deck uncomfortable. My wife and her sister, who accompanied us, are smokers and the pool deck was the only place smoking was permitted, other than the casino and there were very limited areas there where one might smoke. Nevertheless, people complained about the smoke. It was an overwhelmingly "retirement" age crowd. I saw three children the whole cruise. We didn't attend any of the shows and I heard no comments one way or the other about them. there was a nice musical performance every night in the "atrium" area. We visited Boston, Portland, ME, Bar Harbor, ME , St. John New Brunswick, Canada and Halifax, Nova Scotia. There was not a great deal to see in any of the cities unless you took a shore excursion, altho Halifax has a nice waterfront area with shops etc. We had to tender into Bar Harbor, but the city itself was pleasant and there were a number of places to shop and eat along the waterfront. We had a magnificent fish dinner at Stewman's in Bar Harbor and a nice cruise of the harbor area, looking for wildlife. the whales had left for warmer waters. Tendering was well done with minimum problem, despite the large number of elderly persons. Boston was the only port with a large number of excursions available but they were expensive. We just took a shuttle to Fanueil Hall and Quincy Market. We took a train ride in St. John to look at the "Reversing Rapids" of the Bay of Fundy. the guide on the train was a woman who had been thru her spiel so many times it came oft "canned" and boring. They stopped the train for quite a while to watch a truck of pulp being unloaded. The train was neither heated nor air conditioned and when we stopped it was unventilated and uncomfortably hot. Aside from that, not much to see in St. John. In Portland, I went on a bus tour of the city and visited Portland Head Light and Fort Williams- interesting but not worth the money. Halifax was my favorite port. I like Canada. Disembarkation was easy- we just walked off at our appointed hour and picked up our luggage, and again we were provided with a wheelchair pusher. Overall, the ship showed its age, but it is well maintained. There were the usual signs- peeled wallpaper here and there- rust, areas in need of paint but the service, especially in the dining room was excellent at late seating. Read Less
Sail Date October 2016
The Gradeur is my 5th RC ship. At the beginning of the week, I contacted RC about this particular cruise and the possibility of the itinerary changing. Hurricane Matthew was brewing and Nicole was heading to Bermuda. I was told RC would ... Read More
The Gradeur is my 5th RC ship. At the beginning of the week, I contacted RC about this particular cruise and the possibility of the itinerary changing. Hurricane Matthew was brewing and Nicole was heading to Bermuda. I was told RC would be monitoring the situation and inform me of any changes. People who booked through AAA, knew Saturday that RC wasn't going to Bermuda. Customer service said we were still sailing to Bermuda. Staff said we were still saling to Bermuda. I was never informed. Announcments weren't heard in all staterooms, including mine. Bayonne was the worse possibility! My biggest complaint was the lack of communication. Customer service couldn't give answers. Staff didn't know anything. I brought a sweatshirt or two, but didn't have sneakers or closed toe shoes. They made sure that we heard our credit can be used towards a next cruise, but we have no idea what that credit will be or how we will receive that credit. Unless we went and stood on a long line, asking the same questions as everyone else, we wouldn't know anything. I found the bar and the bartenders unprepared, ie warm beer, no water, not knowing the difference between tonic water and ginger ale. Kudos to my waitstaff at Great Gabsy! Those guys were awesome and greated us with a smile every evening! That goes a long way. I understand the saftey of the passengers, but I do believe people should have had the option to opt out. Pools were only available on our last day! They were empty when we boarded. Due to the storm, the Solarium, outdoor areas, including bars, were all closed. Water came into balcony rooms. Staff were tense and not at the friendliest, and I can understand. Just will that alone, I believe RC should have prepared their passengers of what could happen. Instead, we were kept in the dark grasping at any information we could get whether is was right or wrong. Cruise Director lacked enthusiasm. I can't even tell you his name. However, Andre the Activites Director did his best to engage the guest! My friends and I were celebrating our birthdays, and we had a good time. We made the best out of a bad situation. This will be a trip that will never be forgotten! An added note about RC overall....I find that the quality of their food has declined. Years ago, I would rave how good the food would taste and look. I was on the Anthem in June and now the Grandeur and the food is disappointing. Definitely nothing to write home about. I think too much money is going into technolgy ( which doesn't always work ie Bionic Bar) and cuts are being made on the qualaity of food. Read Less
Sail Date October 2016
Ok before I say anything else, let me say RCCL and the crew of Grandeur of the Seas did nothing wrong, and went above and beyond the call of duty to make this cruise the best it could be for all passengers. Bottom line if you book your ... Read More
Ok before I say anything else, let me say RCCL and the crew of Grandeur of the Seas did nothing wrong, and went above and beyond the call of duty to make this cruise the best it could be for all passengers. Bottom line if you book your cruise during hurricane season and get caught up in a hurricane, it's the chance you take. I heard a lot of cruisers saying "RCCL should of known, they should of never left port." well I believe this: The cruise line has nothing to gain by putting their passengers or their million $ worth of equipment and ship in peril. Also if you do the math I believe RCCL lost money on this particular cruise. Ok now the review: We showed up at port around 1:15pm , late for us and shortly before the closed embarkation. They shut down loading because the ship had to clear the bay by 12:00a when Coast Guard closed it. Check in went quick and efficient 15 min from car to onboard. Room was ready and up to RCCL standards, our steward already had crib set up for our daughter. Could not get ahold of room service, later learned this was due to Muester drill being moved up to 230pm. Muester drill went well, a thank you for the crew allowing us to stand aside with stroller. Due to change and confusion of departure time, the Matre D stayed extra time in dining room to facilitate change in dining request. I wish I had gotten his name , he went out of his way to change us to an early sitting because of our infants schedule. He also found us the perfect table where our child would not bother other guest if she decided to act up. Thank you again. Dinner was good, I like that escargot is available every night. It's the only time I get to enjoy. them. Shortly after dinner the waves started. About 10 pm we were informed we were no longer bound for Bermuda they were trying to find berth-age in New England or Canada. Seas steadily grew overnight I believe 30-40 foot seas at dawn. With so many ill passengers room service was swamped, it took about an hour to get our order, but everything was correct and hot. My wife being one of the many effected, we did not venture from our room. I did a few times to get drinks and fresh air. This brings me to one of the only two issues we had. If you are going to sell soda packages with automated machines 1. Make sure the machine are accessible 24/7 . and 2. make sure they remain in working order. 3. issue a map or list where they are on the ship. I only located 5 machines, one by service deck 5 and 4 machines in the buffet area (which were not available 2-6am). When we could get to a machine it was either out of ice or out of soda or down for cleaning. I am aware crew probably had more important thing to deal with on this cruise. In late afternoon we were informed Bayonne NJ would be our port of call, and we were due to port at 11:00pm , a great sigh of relief for many. a great disappointment and contention for others. After docking, we ventured out for food, very few choices at "late night snack buffet" which brings us to our second complaint: This ship needs other overnight food choices besides the for fee late night room service. If your a 3rd shift worker and you are active at night, there was no where to get a snack or food after 2a. Maybe just my issue, but im sure there was a few more like me. I was not impressed with ship but in its defense i don't feel i got adequate time to explore it. We were informed of the 100% fare reimbursement, which we are thankful of , and will use, but feel it is more than RCCL should be on the hook for, it is hurricane season. The cruise line made several arrangements for those wishing to leave the ship in NJ. I'm not how many did but I would have to guess about 80% left. We were 3 of them, my wife couldn"t handle any more waves. RCCL also made arrangement for those wishing to return to Baltimore via land. We chose our own means. If nothing else the high standard of customer service displayed on this cruise would be enough to generate some RCCL loyalty. Thank you to the Crew of the Grandeur of the Seas for doing all you could do. To all you loud obnoxious rude customers....... stay the heck off my cruise ships. Have common decency and respect for those trying to give you a great experience. Read Less
Sail Date October 2016
This ship is 20 years old and shows every day of it. It is in need of a re-fit or probably a trip to the scrap yard. Showers are so small as to be almost unusable. Best bet is to go to the spa for a shower. Alcohol prices are very ... Read More
This ship is 20 years old and shows every day of it. It is in need of a re-fit or probably a trip to the scrap yard. Showers are so small as to be almost unusable. Best bet is to go to the spa for a shower. Alcohol prices are very high, the beverage package is outrageous but you can negotiate it done by 20% if you are willing to work at for an hour. The only bargain is a 25 oz. Foster's Beer for $6.00. Our group arrived at the ship at 12:30 PM, we had to bribe the baggage handlers before they would touch our bags. At 2:45 we finally got through the line and to our cabin--too late to get lunch. Worst embarkation procedure ever. Crew is very good, food is ok but unimaginative. They are trying to get money from you at every turn--$5.00 for a litter bottle of water! Read Less
Sail Date September 2016
We usually travel on Silversea, a small ship cruise line, the largest carrying 540 passengers which has double the number of crew per passenger than on RCL. We have only cruised on one other large ship, that being the Carnival Pride, so ... Read More
We usually travel on Silversea, a small ship cruise line, the largest carrying 540 passengers which has double the number of crew per passenger than on RCL. We have only cruised on one other large ship, that being the Carnival Pride, so our comments and comparisons will be with that background. Three of us traveled in the Royal Family Suite 8518. We were celebrating a 70th birthday, which clearly puts us in the older demographic on this cruise. There were a total of nine in our group, some in suites and some in junior suites all on deck 8. The upgraded amenities of the suites versus the junior suites made a significant difference for us – but more about that later. The personnel at the port of Baltimore, from the parking attendants to the people checking us in, were friendly and efficient. Being in a suite gave us priority check-in and boarding (around 11 am) that we appreciated due to the crowds. Our initial impression boarding the ship was that the décor was quite attractive, unlike the assault on your senses experienced on the Pride which had plastic mermaids on the ceiling of the buffet area, and a larger than life-size statue of David in the up-charge restaurant (a strange choice). We ate lunch throughout the five-day cruise in Windjammer because we enjoyed the variety of the offerings at the buffet, especially the Indian and Asian dishes. We felt that the desserts were mediocre and would have liked to have the possibility of eating ice cream without having to go to the Main Dining Room or Ben & Jerry’s. There were several suite perks which made a big difference for us and without which we would never travel on RCCL again. The special breakfast each morning in Giovanni’s Table with superb service by Mark was a great way to start the day. The breakfasts were well prepared; we only wish that the pastries had been better. Access to the Concierge Lounge on Deck 11 throughout the day was nice, and we enjoyed our complimentary evening cocktail there before dinner. We also had access to the Diamond Club on Deck 6 where we could indulge in chocolate chip cookies so lacking in Windjammer. We also liked the view aft from the South Pacific Lounge, but since that was the venue for the art auction, we avoided it. We signed up for anytime dining, and our meals in the Main Dining Room at a table for nine were enjoyable with quick service from the kitchen. We also had special dinners for nine at Chops Grille and Giovanni’s Table. We had double checked on the reservation at Chops earlier in the day and thought we had corrected the errors made by the pre-cruise on-line booking service. However, we still received a phone call later in the afternoon trying to get us to change the time of our dinner with a bribe of a “good” bottle of champagne that we declined. We felt that the food at Chops was only fair – not worth the upcharge, and the table service was not as professional as we expected nor was the wine service up to par. When we were challenged about not having pre-paid the meal without the server checking the reservation first, it really took the shine off the special celebration. Our experience at Giovanni’s Table was just the opposite. We were able to book a table for nine the same day. The Northern Italian cuisine was superb, and the service, once again by Mark, was excellent. We highly recommend Giovanni’s Table. The gym facilities were good, however not as good as on the Carnival Pride which were spectacular but empty. On the Grandeur, they were always busy. The walking track on Deck 10 was good, and Deck 5 was also an enjoyable place to walk if there weren’t too many smokers. It appeared that there was an adequate number of deck chairs for the full complement of passengers on our cruise. Prior to our cruise, we were contacted by the Suite Concierge, Francis, who explained all the special services available to us. This was particularly helpful since we were “newbies”. He was a great resource the whole time we were on board, and his cheerful manner truly made a difference for us. He constantly checked to make sure that we were enjoying ourselves and answered any questions that we had during the trip. Disembarkation was handled extremely efficiently for suite passengers with special provisions made for a dedicated elevator and help with luggage. We opted to carry our bags off the ship around 7:30, but once again suite perks gave us a special line for customs and immigration. Overall, we felt the crew and officers were very friendly and sincerely interested in helping us have a good time. Now – the less than good aspects of the cruise. Our biggest complaint was the constant sales pressure whether it was the art auction, the special sales at the shops, the raffle tickets for a free cruise, the photographer or the up-charge specials in the main dining room. Our second issue, albeit not one that RCCL canreally control, was the behavior of some of the passengers who had no idea how to dress properly or speak quietly. Yes, everyone was there to have fun, but there are limits, and some passengers did not have a clue how to observe them. Thankfully, we could avoid much of the din by going to the Concierge Lounge for a quiet place to read. Lastly – the big question: would we travel on RCCL again. The answer is a qualified “yes”. We would only cruise out of Baltimore which is close to our hometown, and we would only travel in a suite to take advantage of the perks. For us, it is not worth the cost or effort to fly to another city to board an RCCL ship. After all is said and done, the cost of the trip approached 80% of the cost of a cruise on Silversea where all tips, coffee, soda, alcoholic beverages and most wines are included in the fare. Read Less
Sail Date September 2016
We cruised over a dozen times mostly on RCCL. This was our second cruise on the Grandeur of the Seas. Last time was one of the first cruises after the aft area fire. This ship is showing it's age. Some of the common area furniture ... Read More
We cruised over a dozen times mostly on RCCL. This was our second cruise on the Grandeur of the Seas. Last time was one of the first cruises after the aft area fire. This ship is showing it's age. Some of the common area furniture was torn and worn. Fitness equipment not working. Yet the theater must have been recently upgraded. The show seating was great. The show were great too, especially the comics. Cruise Director Paul was good. Our suite had plenty of closet space, huge double sink bathroom and balcony had a table with two chairs AND two lounge chairs. Michael the Hotel Director was seen all over the ship. He was always observing his staff. Good management! Dining room staff was attentive. Good food but boring desserts. 5 Night Bermuda cruise is too short only 24ish hours in port. We spent our arrival afternoon in the Royal Dockyard shops. That evening we did the Gosling's Rum Evening Cruise. I highly recommend it. Next morning we took the minibus ($7 per person one way) to Horseshoe Bay beach. This is one of the great beaches. Two chairs and umbrella ($30) well worth it. Over heard problems in many of the JS category suites NO air conditioning for a number of days. Grandeur is scheduled for the dockyard in mid-April.. We're booked the early April cruise. We may reschedule. Read Less
Sail Date August 2016
My husband and I cruised with our adult children and 2 grandchildren. Nice time but, on day 2, my daughter and her friend were getting ready for Formal Night and dirty water started pouring from the light fixture over their beds. The ... Read More
My husband and I cruised with our adult children and 2 grandchildren. Nice time but, on day 2, my daughter and her friend were getting ready for Formal Night and dirty water started pouring from the light fixture over their beds. The desk was called. No response. I personally went down and asked them to do something quickly because the beds were getting wet and the trash cans were overflowing with water and we couldn't empty them quick enough. No response. Finally I got back on the phone and demanded someone immediately. They finally arrived. The problem was fixed, but not even an apology for our inconvenience. Also, one night during Karaoke, a woman fell by the stage and broke her leg and was moaning in pain waiting for medical attention and the staff never even stopped the show. The people singing and dancing were practically stepping on her. I was embarrassed for her. The outdoor movie selection was inappropriate for children. It was an 8 o'clock show and many families were sitting by the pool. The main bathrooms (especially the ladies room)reeked of urine. I feel as though they were not cleaned regularly. This was my 16th cruise and I kind of felt like Royal Caribbean was a little off their game this time around. Read Less
Sail Date August 2016
The best way I can summarize this is by comparing the cruise lines to fast food joints. If Carnival is the McDonald's of the seas, then RC's Grandeur of the Seas is Wendy's. By a hair. Not even a Panera. A Wendy's. ... Read More
The best way I can summarize this is by comparing the cruise lines to fast food joints. If Carnival is the McDonald's of the seas, then RC's Grandeur of the Seas is Wendy's. By a hair. Not even a Panera. A Wendy's. The good: The customer service was much better than I expected. The crew seemed decent and friendly and responsive. At times they were a little too eager to remind you to take the RC survey and rate them highly or call them out by name for great customer service. That's kind of a killjoy, but to be expected. Can't complain about the crew. They did a great job. Also good? The food. I had read that the food was meh. Cafeteria-style at best. I didn't find it meh. I found it solid. The Windjammer Cafe (casual buffet) doesn't have enough seating. It was really annoying to be searching for a table only to find none. Or, to find a two-seater for our family of four. We often had to sit apart. The food was typical of a buffet, but it wasn't bad. Plenty of healthy options if you so choose. But I chose to invite one food coma after another onto myself for the trip. We did the Great Gatsby (main dining hall) twice. The waiters were excellent. Food there was marginally better than the Windjammer. The nicer restaurants you have to pay for didn't seem to be too popular. Good: Interactive monitors at the elevators that tell you what's on tap, where, and how to get there. Good: Housekeeping. They did a really nice job every day. Tough work, and they were great. Good: Many of the wait staff that cleaned the plates quickly from the tables in the Windjammer. They were friendly and expeditious. Interesting that so many of them were from other countries: China, Ukraine, Phillipines. American workers could learn from their work ethic. Good: Overall cleanliness of the ship. Good: Bermuda. It is beautiful. Just gorgeous. The color of the water is breathtaking. Make sure to visit Jobson's Cove if you want to go to a beach. Now the bad. Overall, the ship is smaller and older. No amount of spackle or paint can hide it. If you're on the ship and trying to find an isolated spot away from your family, they WILL find you. There are only so many places to hide. The bad: Interior staterooms were TINY. We had four people. Two adults and two large teenaged boys. The room was about 12 x 11. For four people. The bathroom shower was beyond small. It was maybe 2 x 2. Seriously. You can't even turn around in the shower unless you're super skinny or a child. I don't know how they expect people to actually shower in that. The room felt like something more like a small dorm room. You pay so much for a cruise that the idea of slumming it in the cabin is unforgivable. These rooms were not cozy. They were unbearably small. If you can afford a suite, get it. The bad: Activities. Okay. The cruise director/activities director Paul Retter (I think) seemed just fine. Enthusiastic and all that. And the activities staff were just fine. But the activities themselves were tired and uninspired. Here is a BIG tip for Royal Caribbean: Splurge a little and offer a $10 cash prize at the trivia contests. You'll not only get more people participating, it will actually feel like a contest. I attended a bunch of trivia contests, and there was lackluster participation because there was no prize except a rubber key chain. Therefore, nobody really cared nor attended. I attended a word scramble and I was the ONLY person there. My teenagers complained of not having enough to do. The other activities were little more than sales demonstrations designed to butter you up for a sales pitch for the spa or the finer restaurants. The bad: Excursions. Very overpriced. We did the glass bottom boat at night. It was fine. But honestly, not worth the price. Also did a biking tour. If you are considering this, beware: It is VERY strenuous. More like a boot camp. The tour guides were young and very good. But the cruise staff told me it was a leisurely bike ride. Not quite right. It was hilly at times. There were dirt paths at times. And then a hike on foot straight uphill. In the August heat, this was vigorous and strenuous for anyone who is not a personal trainer or very fit. The bad: Port of Baltimore is not too swift. But you probably expected that. The bad: We had a muster drill before we left. They squashed us outside on the deck for 45 minutes. There was an excessive heat warning in Baltimore. It was actually very dangerous to be out there like that. And yet -- NO WATER OFFERED. People looked like they were about to faint. What the heck, RC? Stupid. Bad first impression. And dangerous. And the air conditioning was not working very well in many parts of the ship. Going into a public bathroom on the ship was like being in a suauna. The bad: The casino. Small. Old, old slots. Payouts were terrible. Be prepared to lose your money quickly. Overall -- this was a very average cruise. The best part of it was the staff and Bermuda. Everything else was passable but not what you REALLY hope for. I'm sure some will agree and some will disagree with this. If you're looking for better than average, check out one of RC's newer and bigger ships. Or another cruise line altogether. Read Less
Sail Date August 2016
This was a family cruise to celebrate my parents' 60th wedding anniversary, so they selected the ship and the destination. It was....okay. This was the 6th cruise we've done in the last several years, and the second on RCCL. I ... Read More
This was a family cruise to celebrate my parents' 60th wedding anniversary, so they selected the ship and the destination. It was....okay. This was the 6th cruise we've done in the last several years, and the second on RCCL. I won't go out of my way to do RCCL again; we have also sailed on both Carnival and Celebrity and had much better experiences on those. The Grandeur itself was fine- I had read several reviews about the age and was concerned but there was only minimal impact to our trip based on that. What was good: Our cabin (junior suite aft) was great- loved the extended balcony (room for 2 loungers, two chairs, small table, and morning yoga!) A bit sooty the first day but otherwise no issue. Because of the overhang, we were able to sit out there in the rain and not get wet, and have shade during a sunny day. Also appreciated our cabin steward working around our schedule to clean. The Park Cafe. Definitely the place to go for breakfast sandwiches, the best grilled cheese ever and yummy fruit and yogurt parfaits. Didn't have much at the Windjammer but crew worked hard to keep everything stocked and looked like a good variety. Did lunch one day in the MDR and LOVED the salad option. We enjoyed trivia, and several on our trip enjoyed shows and the casino. Also liked the 1/4 mile track- -longer than on many other ships we have been on. The gym itself was smaller than many. Loved going out of Baltimore- it's about 20 minutes from home and getting on and getting off was relatively easy. Watching the ship go under the Bay Bridge was awesome! After arriving at 9:30, we were home around noon; most of that time was waiting in the South Pacific lounge to be allowed to disembark. Loved the Chief Engineer's warning at Muster Drill about what NOT to flush down toilets. Very well done. Unfortunately not everyone apparently paid attention as we had issues twice where our toilet did not flush due to a clogged line in that part of the ship. Luckily the crew was on it and these were fixed quickly. Not RCCL's fault, but just to point out that flushing something you shouldn't flush can cause hundreds of others to not have toilet service in the cabin for a few hours. PLEASE be considerate of your fellow passengers! Great opportunities to easily find spaces to hang out with the extended family! We did My Time dining and they did a nice job of ensuring we could all sit together the nights we wanted to. What was not so good: Very uneven service in the MDR. We can only surmise that they did not have enough staff for the full ship. The wine/drinks service was confused. And slow. Ordering the same glass of wine on different nights resulted in a different charge each time. One evening, since no one had brought me the receipt to sign for my glass, and they had brought me a second glass that I did not order and thus refused, I had to go track the receipt down before I left the dining room to ensure it was accurate. I've never had that happen on a ship- they are always very prompt to bring you the receipt with your drink. We often brought in drinks from the bar to avoid having to wait to get our drink order in the MDR. We did breakfast in MDR one day and after 15 minutes waiting, when I finally reached for the water pitcher to pour our own, since no one had come by to fill our glasses, they came. Some of the items we ordered never showed up. The head waiter did apologize profusely, which was appreciated. We had a similar experience at Giovanni's. Took awhile to get service, and while our first course came in good fashion, it was probably close to an hour before the pasta and main courses arrived. By then it was getting late to eat too much. so that was disappointing. Food quality overall was uneven- we had some in MDR that was great (our table had escargot every night, usually more than one) and some that was inedible. Maybe they wanted to push the upcharged items? Mostly it was fine. It was odd to have the lobster tail and prime rib on night 4 rather than formal night, but both got rave reviews. With the anniversary, we wanted a family picture, but never did get one taken by the ship's photographers, as there was a maximum of 6 people per picture. We took several on our own. We tried to have some celebratory drinks here and there- mimosas one morning on the balcony (which by the way can hold 10!) but despite calling the day before and putting out the menu, the glasses and juice arrived about an hour late. We also spent time up in the Viking Lounge as it was a great view and tended to be quieter. It was disappointing that they had no drink menus or specialty drinks there. It was also annoying that the waiter walked by without stopping to see if you wanted anything, and when you finally gave up and went to the bar to order, the person there was not able to make you a drink. Really? Probably most egregious though were extra charges added to our bill that we didn't incur. I reviewed mine before leaving the ship and think they confused my wine and my sister's in the dining room, so rather than try and compare and argue, I left it, but the post cruise charge that I found on my credit card bill was annoying. I had to call to find it was for mini bar, which we emptied Day 1 and stored in the cabinet above and didn't touch at all. Once I complained, they removed it. We had five different accounts in our group and to date, three of these have been charged with charges we did not incur. As soon as we said something they were immediately removed, no questions. Definitely recommend that you review your statement on board and review your credit card once you get home to verify accuracy. Have others had this issue and is it typical for RCCL? Read Less
Sail Date July 2016
Overall good cruise. Staff was amazing. Bermuda is beautiful. Would only moderately recommend. Clientele: Sailing out of Baltimore was people mostly from Maryland and some from New York and New Jersey. It was a little ... Read More
Overall good cruise. Staff was amazing. Bermuda is beautiful. Would only moderately recommend. Clientele: Sailing out of Baltimore was people mostly from Maryland and some from New York and New Jersey. It was a little "Red Neck" but not an over the top party scene. People were definitely getting drunk but not puking or getting obnoxious. Port - sailing out of Baltimore is a disaster. It took us over two hours to park our car and off load our bags. Parking and traffic is run by two security guards. Just horrible. The boat - way, way over capacity. Two many people. You feel like a pack of rats in the dining halls especially the Windjammer buffet. Do yourself a favor and plan to eat your meals in one of the serving dining halls. Avoid the crowds. Activities: Not enough stuff to do on the boat. The boat has one shuffle board set one and two ping pong tables. Not enough for kids to do. Pools -just two salt water pools. Should have a fresh water and salt water. Need bigger hot tubes - pools were very crowded. Time at Sea - two days to Bermuda was TOO LONG. Need more time on the island. Read Less
Sail Date July 2016
After a very busy spring season in our jobs my wife and I thought it would be a good idea to take a vacation for the July 4th Holiday and we wanted to get away. Since we only live an hour from Baltimore and hand not sailed out on Royal ... Read More
After a very busy spring season in our jobs my wife and I thought it would be a good idea to take a vacation for the July 4th Holiday and we wanted to get away. Since we only live an hour from Baltimore and hand not sailed out on Royal Caribbean from this port and had not been to Bermuda we decided to take this cruise. On July 3rd we left our home in Northeastern Maryland at 8:50 am and after a stop for breakfast we arrived at the cruise Maryland terminal at 11:00 am which was just a half hour after check in had stated. As this was the first cruise to depart from Baltimore after the recent terror attack in Istanbul there were three Maryland Transportation Authority Police officers parked at the entrance to the cruise ship terminal. After dropping our bags at the bag drop and paying for and parking our car. We entered the terminal upon entering the terminal we quickly went through security and filled in the now mandatory health question are we made our way to the que for gold guests after a brief wait as platinum members have priority over gold members we checked in got our Sail and Sign cards, got our photo taken and making our dinner reservation. We headed to the gangway due to the enclosed gangway being dammed in a recent accident when the Carnival Pride was docking we entered on deck 1 and was able to take the elevator to deck 6 and checked out the café there after finding that it was just deserts we headed to deck 9 and the Windjammer where we had lunch and purchase a soda package around 12:00 noon. After lunch it was 1:00 pm and we were able to go to our cabin where we dropped off our luggage and we checked out the other public areas of the ship. At 2:00 pm our luggage arrived and we unpacked. We found the bed in our cabin to be rather low and it was impossible for us to store our luggage under the bed but there was space near the closet. As we were finishing unpacking our stateroom attendant James stopped by to see if we needed anything. At 3:00 pm we reported to our muster station for the mandatory light boat drill which was dismissed by the Captain at 3:40 pm. We headed to deck 10 to watch the sail out form Baltimore which occurred on time at 4:00 pm. We returned to the cabin where my wife took a nap while I returned to deck 10 and took some video with my phone as the ship passed Annapolis. I then went and got my wife and we headed to the Palladium Theater for our welcome show with Bill our cruise director and featuring comedian Jeff Nease we left the show early to have dinner. After dinner we went up to deck 9 where my wife watched the end of the movie and I watched fireworks that were going off on shore as the ship was making its way south in the Chesapeake Bay since we were not yet off the US Coast none of the shops were open except for the duty free sales of liquor. It takes appoimently 9 hours for the ship to traverse the Bay from Baltimore. After a late snack form the Park Café we headed to the cabin and some rest. The next morning we got up dressed and headed to the Windjammer for breakfast and then to check out the shops where we bought souvenirs. After shopping we headed to the centrum as the Grandeur is Royal Caribbean’s smallest and oldest ship it does not have the Royal Promenade but a 5 deck high atrium called the Centrum where we gathered to watch the Specialty Restaurant cooking demonstration here chefs from each specialty restaurant (Izumi, Giovanni’s, Chops) demonstraeded various appetizers and had representatives to take reservations. We decied to have dinner at Izumi the Asian restaurant for dinner. Since we had time and had their opportunity to review some of the other itineraries for Royal Caribbean ships in other parts of the world. We found that the Explorer of the Sea's had an Alaskan itinerary that departs on our wedding anniversary so we stopped by the next cruise desk and took advantage of the $50 deposit and booked the cruise. We then returned to our cabin to drop off our purchases and we watched the Shore Excursions talk we also found out that the beach excustuion we booked was at a beach that was within walking distance of the ship. So we went to the excursions desk and we cancelled the excursion. After the excursions desk we had lunch in the main dining room where there was a salad bar. After lunch we changed and headed to the pool. While using the pool we watched the Worlds sexiest man completion. After the pool we returned to our cabin showered and got dressed had a snack and my wife took a nap? I headed to deck 4 where I read for an hour. At 6:00 pm I returned to the cabin where we changed for dinner as it was formal night and we headed to Izumi the ships Asian themed restaurant. The menu is mostly Shushi there are appetizers, salads, and hot rocks. The food is very good and can be washed down with your choice of Saki, Asian themed cocktails or Asian Bears. I tried the hot rock where your server prepares the meal at your table on a stone slab heated to 575 degrees. The meal was terrific but unlike the other specialty restaurants the food is on an ala care or per dish basis as opposed to a single service charge. My wife also signed up for a Shushi making class on the last sea day. After dinner we attended 10:00 pm show featuring James Stephens III who was a musical comedian who did imitations of many popular musical stars. After the show we had a late snack, set our watches ahead one our as the ship was changing to Bermuda time. The next morning as we did not like the choices at breakfast in the Windjammer so we had breakfast in the main ding room where there was a cereal buffet. After breakfast we tested out our selfie stick and watched the decorating of the July 4th cake. While this was going on the ship approached Bermuda as we would be docking in Kings Warf on the north end of the island we approached the island from the St. Georges or southern end of the island. We then changed for our afternoon at the beach. We headed to the pool deck where we had a piece of the cake we saw being decorated and had the 1st of two bbq meals. The noon bbq had chicken along with hot dogs and burgers. As there was no space in the pool area when ate in the windjammer while we were having lunch the ship docked at Kings Wharf alongside the Norwegian Dawn which departed Boston on July 1 on a 7 day Bermuda Cruise which included three days on the island. We were able to leave the ship a little after 1:30 pm and after getting some pictures walked about 5 minutes away to Snorkel Park Beach where we paid $5.00 per person to use the beach and $10.00 to rent an umbrella. We used the beach until 3:00 pm when a quick shower took place we returned to the ship as the rain was needing. We showered changed and headed on the tram around Kings Wharf stopping at the clocktower mall for some souvenirs and ice cream. We then took the tram back to the ship where we had an early dinner in a deserted ding room as many of the passengers were still ashore on excursions or having dinner. We then went to the cabin to drop off our purchases. The evenings show was Broadway Rhythm and Rhyme which was the only full production show of the cruise the show was terrific. We then headed to the centrum where the Real Time Band was getting the crowed ready for one of Royal Caribbean’s mainstays the 70’s Disco Inferno Dance party which was one of the best that I have attended and ended with the dropping of red, white and blue balloons and confetti. Then the party then shifted to the pool deck was there was another BBQ this time with burgers and ribs. As we had an early excursion the next morning we headed to bed. The next morning we got up had breakfast in the Windjammer got our stuff and headed to the dock to head out on our tour of the island by mini-bus. Our guide who was a retired bus driver brought us to Gibbs Hill Lighthouse which is the tallest structure on the island. We also made a quick stop at Warwick Long Bay to see the pink sand. We then headed to St. George where we spent 45 minutes to tour the town. I visited the town hall and St. Peter’s chapel. We then headed back to Kings Wharf driving through the capital and largest city Hamilton and past the smallest church. We arrived back at the ship and got some lunch in the Windjammer as the ship departed Bermuda to head back to Baltimore. After lunch we went shopping and my wife took a nap. We then headed to the show featuring the outstanding A Capella group Revoice. At the end of the Show Bill our Cruise Director announced that due to the rough seas that the Centrum areal show would be cancelled. Due to the high winds the pools were and deck 10 were closed. We had dinner and went to the pool deck to watch the film Batman v Superman which we watched most off before it got too cold for my wife we then had a snack at the Park café and after setting our watches back one hour we headed to bed. The next morning on our final day at sea we got up had breakfast at the Windjammer. After breakfast we went shopping and then headed to Izumi where my wife took a class where she learned to make Shushi while I took pictures. After the class we had lunch at Izumi where I tried some of the Shushi and I had the mixed seafood hot rock. After lunch my wife took a nap while I went to the Royal Crown lounge and read. We then went and did one final round of shopping as the shops would be closing once the ship enters the Chesapeake Bay. After shopping we packed and then attended the farewell show featuring the comedian Collin Moulton. We than went to dinner and returned to our cabin where we placed our bag outside our cabin. We then attended the farewell celebrations in the Centrum as the ship entered the Chesapeake Bay. We had one final snack at the Park Café and headed to bed. On debarkation day we got up dressed, had one last breakfast in the Windjammer and returned to our cabin to complete our packing. We then headed to the South Pacific Lounge to wait for our bag tags to be called we no sooner sat down that we found our tag number was called. We then proceeded to the gangway and then into the terminal to wait for customs. The customs formalities were much faster than when you arrive by plane. We then found our luggage and head to the car loaded out bags and headed for hope after a quick stop to pick up some needed groceries we were home and unpacked by 1:00pm. In conclusion we enjoyed our vacation on the Grandeur of the Seas but we have decided that we will stick to the much newer and larger ships with more activities and facilities for our future cruising needs. Read Less
Sail Date July 2016
We took this cruise because of its location and where it's was sail. But the ship was really showing its age. Dirty ceiling panels. Broken mirror around ceiling lights. Hanging electrical wires. Lots rust. The gaming tables covers ... Read More
We took this cruise because of its location and where it's was sail. But the ship was really showing its age. Dirty ceiling panels. Broken mirror around ceiling lights. Hanging electrical wires. Lots rust. The gaming tables covers well worn showing there age. The system used the allowed children to use their card aboard ship to buy when set with a limit does not function as it should allowing them to over charge. The prices of tours was a little over priced. The entertainment was great along with the dinning. I was disappointed with the lido deck dining hours even with the aft cafe being open later. All so the main restaurant hours were not long enough open in the mornings. The food service staff took great care on food safety. Last but not least maintenance was being do with welding, hammers, and grinders on two metals support pipes during day light time causing a lot of noise while trying to enjoy what sun we did get on the cruise. Read Less
Sail Date June 2016
this cruise included stops in Boston, Portland Maine, Bar Harbor, St Johns, and Halifax. My daughter and I have never been to these ports. However, we didn't realize that probably about 75-80% of the passengers were in their mid ... Read More
this cruise included stops in Boston, Portland Maine, Bar Harbor, St Johns, and Halifax. My daughter and I have never been to these ports. However, we didn't realize that probably about 75-80% of the passengers were in their mid 70's and 80's. entertainment other than the shows in the early evening were non-existent. After about 10:30 in the evening, there wasn't anything to do. Karaoke lounge was packed and no seats available. During the day since the weather was cool, the Solarium lounge chairs were all taken by 8:00am and by the elderly people who were there sleeping. In Halifax, we took a 7 hr tour for a winery that we actually stayed at for maybe 45 min. There were 33 of us on this bus and the winery squeezed us into a very small gift shop to taste the wines. We had a taste of 2 whites and 2 reds which didn't even total 1 glass of wine. It took us a approx 1-1/2 hr to get to the winery, after that we went a little town called Wolfville, Nova Scotia where we stopped to have lunch and do some shopping. However, there were only two restaurants, and none of the shops were open. After we left there we went to a Farmers Market store which was to have THE best ice cream. After spending too much time there we headed back to the ship. The cost of this excursion was $119 per person which was a TOTAL rip off. We wasted an entire day for nothing. I would advise everyone NOT to take this excursion Read Less
Sail Date June 2016
We chose this cruise because it was the only one that would fit with the dates that I could get away from work, and the port was close enough to home that we could use award points for our flight. We should have spent more money and taken ... Read More
We chose this cruise because it was the only one that would fit with the dates that I could get away from work, and the port was close enough to home that we could use award points for our flight. We should have spent more money and taken a different cruise. The ship is old and showing her age. Is needs to go in dry dock now, instead of waiting until April 2017. There is a ton of rust; the carpet is in bad shape, and the bathrooms in the cabins are just awful! When I read other reviews I thought people were just overly critical; they weren't! It is true that the shower curtain is about six inches too short and that you literally flood the bathroom every time you take a shower. I have to be clean and normally take two showers a day. I dreaded taking a shower on this trip because of the mess it made. They try hard to keep it clean, but with her age, the carpet is old and looks nasty and dirty. My husband got a stomach bug the last day at sea, and we both came home with colds. The ship is very small, and there is not room for a kids pool section. Therefore, one side of the pool on the main pool deck it a kids pool, and the other is the adult pool. If you are looking for a kid-free zone, you will have to go to the Solarium to the indoor pool, but it is miserably hot in there. The dining in the main dining room was fantastic! We had excellent service from Melroy and Alexandsar. They made our 21st Anniversary special and tried very hard to get to know us and please us during our 9-day cruise. The food in the Windjammer was cold, and the oatmeal was soupy. The coffee was way too strong and never hot. They biggest problem was they ran out of chocolate soft serve ice cream! How in the world do you let this happen? They ran out while we were in port in Nassau and didn't bother to restock the ship. You should never run out of any food, especially the ice cream. The food in Chops was amazingly good as usual. It seems like this is being done on purpose to force you to spend money on the specialty restaurants. The entertainment was not the best we have ever seen. We only went to one show, and it was just ok. We spent the bulk of our time in the casino but were disappointed in the selection of games and payouts. The slots were very tight. We enjoy Norwegian's casinos much more. We have to get up early for work, and it is hard for us to change our schedule on vacation. The evening activities that I would like to participate in start way too late for us. Why not have something earlier for the folks that eat dinner early and go to bed a before 10:00? The service was lacking. I am not sure what has happened to RCI, but they have gone downhill since my last cruise with them in 2014. I purchased the drink package when I booked my cruise in February. My cup was supposed to be in my stateroom when I arrived, but it wasn't there. I went to guest services and inquired about my cup. I was told that the shipment of containers had not arrived, but they were hopeful that they would be delivered before we left port. They knew there was a chance that the cups wouldn't get there on time, but they continued to sell drink packages to passengers that had not pre-ordered them. You would think that the folks that per-ordered their packages would receive their cups first, right? Wrong! After we had set sail, I inquired again about my cup and was told it would be delivered within two hours. After two hours had passed, I called Guest Services again, and they said I misunderstood and that I wouldn't be getting a cup until we reach Coco Cay (7 days into our 9-day cruise). I told them that was completely unacceptable and after raising my voice, they just happened to find me a cup. The rest of the passengers received little Slurpee cups. To add insult to injury, they ran out of ice a lot and ran out of the most popular types of soda's before the cruise was over. This issue along with running our of ice cream has made me question what sets RCI apart from Carnival and Norwegian. I can cruise cheaper with them, get better itineraries, get my beverage package when promised and all the ice cream I want! On this trip, you arrive in port during the middle of the day instead of first thing in the morning. We decided we like coming into ports in the morning instead of the afternoon. Bermuda was beautiful! However, we felt rushed while in port. We arrived at 2 PM on Saturday. All of the stores in Hamilton and Kings Warf closed at 6:00 PM and only the stores in Kings Warf were open on Sunday. If you cruise to Bermuda make sure you dock on a weekday instead of the weekend. We wanted to go to Horseshoe Bay, but the cabs and buses didn't start running until 9 AM, and our ship was scheduled to leave at 3 PM. We opted for Snorkel Park. It was $5.00 a person to get in, $10.00 for lounge chairs and $15.00 for an umbrella. It's not the prettiest beach I have ever seen, but it was a nice relaxing day within walking distance to the ship. Beware that drinks cost a lot at this beach park. I paid $6.00 for a bottle of water and diet coke. Take your drinks and food from the ship to save you some money. Nassau was not my favorite, and I can't for the life of me figure out why the straw market is so famous. It is nothing but a bunch of junk and the same thing over and over again. No one sales anything different at this place. Market Street is way overpriced shops, but we enjoyed walking around and seeing the area. We would have gone over to Atlantis, but again we were in port from 2 PM until 12 AM. A little late for us, and we didn't feel safe walking around Nassau after dark. We got back on the ship and enjoyed a lovely dinner in the less crowded dining room. Coco Kay would be a fun place, and I hope to visit one day again. We only had a couple of hours to enjoy ourselves before the rain hit. It rained the entire day, so we ate a nice lunch and got back on the ship after trying to wait out the rain. I can say we will not take a cruise on this ship again. As for RCI, I'm not sure. Never say never, but they are not the same cruise line that were two years ago, and that is a real disappointment to us. Read Less
Sail Date June 2016
We chose this cruise because it was close to home, not getting on a plane is the way to go if possible. We also chose it because it was our anniversary. Overall this was disappointing. The Grandeur is probably 20 years old, and ... Read More
We chose this cruise because it was close to home, not getting on a plane is the way to go if possible. We also chose it because it was our anniversary. Overall this was disappointing. The Grandeur is probably 20 years old, and although it has been refurbished you could definitely tell it's age. The only outstanding features about this cruise was embarkation and disembarkation, and the Diamond lounge. Being a Diamond member, mainly because of our loyalty to Celebrity because both lines are owned by the same company, did come with perks. Three free drinks were loaded onto our sea pass every day. In addition they offered a "happy hour" if you will, with hors deurves. The ports of call were also excellent. Food, entertainment, on board activities, and cabins were below what we have experienced on other cruise lines. Granted that many of these short comings might been attributed to the fact that the ship was older and smaller, and could not offer a wide range of amenities. We would not consider Royal Caribbean again unless it was a newer ship Read Less
Sail Date May 2016
This was my first cruise so I have nothing to compare it with. Overall, it was okay. Not spectacular, not awful. The water was thankfully smooth, the weather cool. We had a cabin on deck 2 in the center and it was very quiet and we barely ... Read More
This was my first cruise so I have nothing to compare it with. Overall, it was okay. Not spectacular, not awful. The water was thankfully smooth, the weather cool. We had a cabin on deck 2 in the center and it was very quiet and we barely felt the movement of the ship. I was surprised at how tiny the cabins are and the bathrooms are about the size of a airline bathroom. Crazy small. For the cost, I would think they would be bigger! The room was clean and kept this way by a good attendant who visited at least 3 times a day. The space had a small loveseat that we piled things on because we had no place to store our bigger luggage. The space under the beds is too low. The ship uses the room space well, little storage cubbies everywhere and a decent sized closet. I found the small area a bit claustrophobic and spent as little time in the room as I could. The activities on board are simple little games like bean bag toss and themed trivia lists. RC would do better if they had an explanation of the activities in the paper they leave in the room each evening for the next day. I didn't understand that "family trivia" was for everyone. I thought it was for those traveling with families. The same with the line dancing. I figured a partner/spouse was required. Basic explanations might have made my leisure time more enjoyable. A first timers orientation, announced well and given more than once would be helpful too. Entertainment: As mentioned, some simple games going on much of the time. Music performers in the center atrium each afternoon and sometimes beside the outdoor pool on deck 9. Island music. Classical piano/violin. And the cruise line's band that featured a bored girl singer with a decent voice who looked and sounded as though she'd rather be anywhere but there. Each night, the theater has some sort of show--magician, comedians a couple of times, the cruise lines performers/singer/dancers, a wonderful violinist who surprised me by keeping my attention the full time. The ship is older and a bit dated looking but clean and pretty well kept. Any problem was immediately taken care of. I discovered the walking track on deck 5 about halfway into the cruise. It's a bit more sheltered than the open air track on deck 10. Not being a person who likes to sit or lay around much, I spend a lot of time walking the decks, wishing we weren't at sea for 2 boring days! A favorite place is the Solarium on deck 9 that is adult only. It's a large area with lounge chairs, two hot tubs and a pool. Heated and covered for all types of weather. Food: There are three "free" eating places. Two of them are on deck 9 and open much of the time. One is a buffet and the food is well prepared, the lines kept clean, and I always found new things to enjoy. A small Park cafe is a soup and sandwich kind of place at the other end of deck 9 and open except for about four hours in the middle of the night. Tea, coffee, lemonade, water and soft serve ice cream are available all the time for no cost. The free main dining room is on deck 5 and requires reservation you make when booking the cruise. White linen, nice table settings, very, very attentive wait staff, and a menu of assorted higher end foods with three courses. There were two formal nights where people dressed up a bit--mostly church clothes--and the rest of the nights were casual. There are several specialty restaurants that cost extra. With all the food provided, we never tried them. The ship has a spa and shops and there is a soft up-sell at every turn. The spa is the worst. They daily offer "free" treatments that last five minutes or less and then they try to sell you a costly treatment. If there prices were more in line with onshore prices, I would have jumped on a massage! The shops had sales on certain nights so for $10 you could pick up a duty free souvenir--scarves, bags, T-shirts. On this particular cruise to New England/Canada the stops were Boston, Portland, Maine, Bar Harbor, St. John and Halifax in Canada. Boston is full of things to do but plan well. We didn't and missed so many things because everything in Boston closes at 5! . In Portland- we took the lighthouse tour. It was okay but a bit disappointing that two of the lighthouses are tiny, the third was being remodeled and none of them allowed us inside the tower itself. Bar Harbor is beautiful little town though the weather was foggy/misty. We took Ollie's Trolley into the National Park which is lovely but were disappointed not to go to the top of the mountain because of the weather. They made a big deal about taking us to Jordan's pond which is not as nice as the pond in my back yard! Still, we enjoyed the day and the lovely town. We walked out on the sandbar to Bar Island at low tide. Shells and drift wood everywhere. At high tide, the bar is covered with water. St. John - nothing at all to do here. The people are friendly and trying so hard to make it a tourist destination but have little to offer. We did the hop on hop off pink bus tour and eventually got off and walked to a Jewish Museum which was quite informative. Their claim to fame is the Bay of Fundy and it's reversing falls/ tides but you have to be there at a certain time of day to catch that. The buildings here are quaint and could be wonderful with some paint and sprucing up. Halifax-we took a 6 hour tour that was marvelous. Loved Halifax. The tour took us to Peggy's Cove, a picturesque fishing village with a big lighthouse. This day a man in kilt played the bagpipes nearby. What a treat! From there, we saw a Maple Syrup "factory" and sampled many maple products. Lovely place and people. Then back to Halifax to tour their spectacular park and then the Titanic Cemetery. The guide was so respectful and did a marvelous job here of telling stories of the people buried there. We also had some shopping and eating time on their main street. McDonalds had "McLobster" on the menu which my companion said was good. Demographic of the cruise was an older crowd with only a handful of younger families. Many are frequent cruisers. The cruise team works super hard to make the trip pleasant. Kudos to them. Read Less
Sail Date May 2016
1) The good parts of this cruise were the ports and the food! We loved all the stops (Boston, Portland, Bar Harbor, St. John, and Halifax). We also loved the food. We never ate in a specialty dining room because the food in the main ... Read More
1) The good parts of this cruise were the ports and the food! We loved all the stops (Boston, Portland, Bar Harbor, St. John, and Halifax). We also loved the food. We never ate in a specialty dining room because the food in the main dining room was so good! The food in Windjammer was OK. The food in the Park Cafe was good and was healthier than the food in Windjammer. so we mostly ate breakfast and lunch there. Also, the ship offered a sushi making class on one of the sea days that was the best deal of the whole cruise! The class was $30 PP and included lessons on sushi-making, 18 pieces of sushi that we each made then got to eat, miso soup, and all the bellinis we could drink! Hubby and I met some fabulous people, ate sushi, and drank bellinis for several hours. It was an awesome afternoon. 2) The "OK" parts of this cruise were the entertainment and the ship itself. Some of the shows were great (there was a comedian on the last night, Jeff Nease, who was hilarious) and some were OK (the Royal Caribbean salute to Broadway show was just so-so). The movies were good, but they were not shown very often. It would have been nice to have had a couple of showings of each movie every day. As for the ship, she looks her age and needs to be updated. We saw huge rust stains on the hull that made it hard to find a "clean" place to take a picture! Also, the toilets didn't flush very well and had an odor toward the end of the cruise. The ship has a central location called the Centrum where there were a couple of shows using aerialists. There isn't "theater" seating in the Centrum, so it was hard to find a place to watch these aerial shows. We got yelled at once for blocking someone's view! We were just trying to find a place to stand and watch the show. 3) The bad part of this cruise was our room! Our travel agent (whom I will NEVER use again) helped us pick a room since we had never been on this ship before. He put us in a room that we later learned was right next to what the ship staff call a "pantry." This is a place where dirty dishes are taken. We heard rolling cart and dish noises coming from that room from 6AM-ish until midnight-ish. It was impossible to sleep with all the banging and clanging coming from that room! Also, the staff sometimes just piled the dishes in the hall outside the pantry. It was gross and unsanitary. Overall, the cruise was nice, but this is probably not a ship I wold go on again. We have had better experiences on other ships. Read Less
Sail Date May 2016
My first cruise - sort of a trial run to see if this sort of vacation is for me. Turns out, I think I'm ready to book another. But probably not on this boat. I booked the five-night cruise to Bermuda out of Baltimore because it was ... Read More
My first cruise - sort of a trial run to see if this sort of vacation is for me. Turns out, I think I'm ready to book another. But probably not on this boat. I booked the five-night cruise to Bermuda out of Baltimore because it was convenient and value priced. Live and learn. Departing Baltimore means a significant portion of the trip is transiting the Chesapeake Bay: a bit of a snore. The Baltimore Port feels rudimentary and cumbersome to get through, and during the span of time we were at sea, another ship took out the gangway, which made disembarking a tedious process. Not the cruise line's fault, to be sure. I was surprised to see that Royal Caribbean gave the ship a facelift as recently as 2012. If so, they concentrated on kitschy public spaces rather than the staterooms, because the cabins feel tired and dated. For that matter, so does much of the rest of the ship. Clean, to be sure, but basic and not especially current. My stateroom was adequately appointed, with decent storage, but shows the ship's 20+ year age. Entertainment was alright: the musicals had strong dancers and strong singers - in two distinct camps - but apparently the choreographer is AWOL. It becomes more entertaining with cocktails. Service staff were unfailingly efficient, friendly and helpful. Dining was good, particularly in the Gatsby Dining Room, with excellent service. The menu is value oriented and a bit retro. The wine list is hit and miss, and very overpriced for its selections. The specialty restaurant we dined in had a nice ambience, but the food didn't seem appreciably better than the main dining room. Be alert to the cost of extras aboard the ship. Costs in the duty-free shops range from high to laughable, and sale item prices are still well above what a smart shopper can do online at home. If you avoid some of the excesses of the extras, then this cruise represents a good value. Not particularly glamorous, but a relaxing short trip, well targeted to the majority of its passengers. Read Less
Sail Date May 2016
We are regulars on Grandeur because of high prices in Bayonne. Food in the dining room is uninspiring and came out just warm every night. Service was very good. The Windjammer is abysmal. We call it "Golden Corral of the Seas" ... Read More
We are regulars on Grandeur because of high prices in Bayonne. Food in the dining room is uninspiring and came out just warm every night. Service was very good. The Windjammer is abysmal. We call it "Golden Corral of the Seas" although it is even a step below that. A high school cafeteria offers better food. Chops and Giovanni's table were excellent. RCL is almost forcing you to go the specialty restaurants to get good meals. The ship is badly in need of dry dock but that is not coming until 2017. You can not access your Seapass account from your room. Unacceptable with today's technology. Show quality is getting old and tiring. They will not attract young people with this entertainment. Cabin was well maintained by staff but very average accoutrements. RCL is dedicating their financial resources to their new ships like the Quantum class which is spectacular, however pricing for them is double that of Grandeur, thus the reason we still go on Grandeur. I am a shareholder and a Diamond Plus Member. We are booked 2 more times on Grandeur including May. We would have canceled May had we not already made final payment. We will be looking at a Celebrity or Princess cruise. The one thing that is hard to turn away from is our Diamond Plus perks. That keeps us coming back to RCL. Read Less
Sail Date March 2016
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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