287 Royal Caribbean Grandeur of the Seas Cruise Reviews

We went on this cruise as a family of 6, four of us along with my parents. Embarkation was as expected for the most part, the big slow downs were due to passengers who wouldn't listen to security when they were told to remove all ... Read More
We went on this cruise as a family of 6, four of us along with my parents. Embarkation was as expected for the most part, the big slow downs were due to passengers who wouldn't listen to security when they were told to remove all metal including cell phones and belts from their person, so the detectors went off constantly. My mother who had polio as a child walks with a cane and requested a wheelchair. She was told to wait until the line died down a bit and they would get one for her. About 20 minutes later, when there was still no wheelchair and scores of people made their way through, we asked again and the exact same person told her to walk to a designated area, pass through security...THEN she could have a wheelchair. Check-in was fine. A nice touch is that there were some real funny characters that told my son he wasn't smiling enough so he had to stay home and they would take his place. Royal Caribbean allows two bottles of your own wine to be brought on board with NO corkage fee which is a big plus, since nearly all other lines charge you. However, they didn't tell us HOW to bring the wine on board, so we put it in our luggage that we checked through. Apparently we were supposed to bring it in hand with us. Our bag was confiscated, inspected, ultimately passed through to our stateroom by the end of the first evening. All other checked luggage arrived to our cabin within an hour of check-in. Good form. The Centrum Area of the ship is pretty, but it is obvious the ship is old..21 years old to be exact and in need of TLC. Lots of banged up corners, furniture and scratches here, there, everywhere on the ship. It was going in to Dry Dock for three weeks after this sailing. Many of the major doors to the outer decks are touch activated, just need a knuckle or back of your hand. Really nice, eco-friendly idea RC. Instead of automatically opening when someone passes by a sensor, or for those of us concerned about spreading lots of germs and having to grab a door handle manually, this was nice. But then all the photos----printed out individually and trashed if unpurchased. So wasteful. Even if they are recycled. How are they not digitally displaying photos by now? Scan room card when a photo is taken, scan it to view it. Get with the times, RC. Dining in The Great Gatsby---Petra the hostess was efficient, but also very friendly with us. We were served by Dexter and Panwar and they were fantastic. Knew us by name and by drink type within two days. Very friendly, great attitudes. The food in the main dining was quite good to excellent with some odd misses along the way. A Sky High Lemon Meringue Pie that was a diminutive three bites and tasted like it was from a box; Chicken Marsala that was very spicy---so spicy it made my wife and mother so nauseous they didn't eat the rest of the night and retired early for the evening. (But I think they may have just gotten a bad mix? Didn't hear any other complaints) Every soup we had there was great, though the chilled fruit soups often tasted of a slight carbonation, as if Sprite had been added to spritz them. Most of the appetizers were very fine as were the desserts, but Banana's Foster was underwhelming. Lamb Shank was great, Brie Quiche, Lobster Tails as entrees were nice, too. The Windjammer Cafe however was quite a different story altogether. We had to request bussing staff to clear tables and dishes multiple times because they mostly were not attentive. Most foods even under the warming lamps did not stay warm for long, everything was cold by the time we sat to eat. Scrambled eggs were watery and tasteless. Opted for the omelet station whenever possible. That was good and those chefs were great. Otherwise we stuck to standards like sandwiches, pizza, burgers, fires. They were fine and in abundance. One morning the cafe offered "Grilled Sausage and Peppers"--upon taste and closer inspection, the sausages were cut up leftover hot dogs. Not okay. The desserts at the Windjammer were flat out unacceptable. Dried out cookies, bland cake slices. They tried to feature specific cuisines and those were generally good, though "Fried Plantains" in bulk, under lukewarm lamps was a recipe for rubbery disappointment. The coffee was somehow a bitter roast yet also watered down, not sure how they managed both---so we opted for the Coffee Beverage Package which was a 15 specialty coffee punch card. The savings wasn't a huge difference from buying them outright, but it was definitely worth it to us to have decent coffee. Suraj, Nenad(?), Cheryl(?) I think were their names---they were super friendly at the Cafe Lattetudes bar. Kudos. Soft serve ice cream outside the Windjammer was just fine. Fruit juices were constantly watered down. Not just cut with water to extend the life of the juices. Speaking of watered down...the cocktails were ridiculous. Buying the drink of the day in a larger collectible glass...SHOULD mean more alcohol in them. But no, you pay a few dollars more per drink for more fruit juice and the fancy travel mug or hurricane glass. Whether they serve you a 12 oz cocktail or 20 oz...you're only getting one shot of rum. Unless of course you pre-tip a bartender and then they are more generous with the steady pour and will remember you for next time, too. But that shouldn't be required...because they are already charging the tip in the price. For each $10 each cocktail (So it's either expensive fruit juice mixer, or a very expensive single shot of alcohol) there was PLUS tax, PLUS an automatic 18% gratuity. So if you want Rum Punch, Daquiris, Pina Coladas, all the fancy umbrella drinks you would come to expect on a tropical cruise...you're paying $13-$14 for each of them and only 1oz of booze in it. Speaking of Daquiris and Coladas, how in the world did the pool bar run out of these pre-mixes 3 different days before NOON on this cruise? Beers were $6.50 each, plus tax, plus tip=appx. $8 each. They offered a beverage package, $65 a day for cocktails I think. Which means if you drink more than 5-6 a day per person I guess it is worth it. About halfway through the cruise they offered a punch card for cocktails. 10 of them for $90. So a slight discount. They also offered a single day "all you can drink" for any drink under a certain price card. My parents snagged that up. BUT---you can only buy one drink at a time according to almost every bartender, and you needed to "space out your order, every ten minutes minimum", we were told. No, we don't. We paid for a service and a product, you deliver the service and the goods. Don't put conditions on it post-payment. The pool cocktail servers were nowhere to be found the first two days. Most cruises we have been on with other lines, they won't let the sound of the ice rattle in the glass before they come by to ply you with more. The Pool bartenders were generally in decent moods but not especially outgoing. Head nods are about all we got. The Schooner Bartenders ignored me the first two times we went there. One other customer, who already had her drink. Bartender was cashing her out, I'm standing in front of him, for an awkwardly long period of time, once he finished the transaction and he never looked up to acknowledge me to even say, "Just a moment, sir." So I left. Twice that happened. The On board entertainment....there was an island music quartet covering all the Reggae bases and they were fine and friendly chaps. There was another quartet, half comprised of a father/daughter team and they were exceptionally talented. Sadly, they were often turned up too loud on their amps to really enjoy. I'm 39 years old and I love all kinds of music, especially heavy metal...and I'm saying this band was too loud. We would sit two decks up to listen. Trivia Games--were fun but inconsistent. Some sessions were appropriately challenging, others were infuriatingly difficult and the crowd let the Trivia Staff know their disappointment. Also the winners of each session would get... A pen? Seriously? A pen? Not even a free, albeit watered down drink voucher? Sheesh. OH! There were key chains, too. I forgot. Movies-Several good ones. Nice options. We watched at least thee. Some in the pretty Palladium Theater, some on the Pool deck, some in South Pacific Lounge. Viking Crown Lounge---DO NOT MISS OUT on this hidden gem! It sits high above everything, housing one of the premier restaurants as well, but our whole family and many other passengers we met were under the impression that this was a restricted area available only to higher-tiered RC cruise loyalty members. Not so. It was secluded and refreshingly quiet, the big sofas in front were super cozy and had a great view of the outdoor movie screen and all of the pool deck action. Casino-A few dealers were very outgoing. The cashier cage was rarely ever staffed by more than one person which was often creating a bottleneck. They allow smoking in the Casino, just like many others. As a non-smoker it was tough to sit and play for very long. Rasa(?) was very cool, props to her. The Youth Program. Super friendly staff. Very nice. They all have funny nicknames like Igloo and Clumsy and our kids loved them. Unfortunately, the space is cramped because the ship is small by comparison. Our 13 year old liked the Gagaball and Wii game tournaments, but said it was crowded. Our 11 year old spent more time there, but it is misleading because it is advertised as separated 3-5,6-8,9-11 year old groups. But EVERY time our 11 year old daughter went to the kid's club the 6-8 year olds were grouped with 9-11 also. So it was super crowded and a lot of the time catered to the younger kids. It was a poor layout, the very capable and sweet staff there need more space. So do the kids. The Fitness Center was...you guessed it, small. Cramped. A morning workout meant risking tripping someone or getting knocked out by a free weight swinging nearby. The Rock wall was fine. Sign in process a little convoluted, but the staff were cordial and helpful. You get two climb attempts before they shuffle you away for someone else to try. They also only ever run three ropes at once, which is due to safety concerns, I'm certain. The Pool---there are two, an indoor for 16 year olds and up and the main pool. The main pool was not well cleaned, straws, wrappers, clumps of dust, hair and such all about the deck chairs. Since it is the only kid's pool...it was crowded. The large outdoor movie screen was nice. Cool to watch from any angle and at any time of day. The hot tubs were nice, too. Four of them, two adult, two kid. RC has enlisted members of their crew to serve on "Pool Watch Duty" each day for a two hour shift. They basically stop what their regular duties are at that point, and throw on a "Pool Watch" vest and carry a walkie-talkie. They are taking steps toward monitoring the pool for safety issues which have been a problem, according to their staff, but the Pool Watch workers told me they didn't feel well equipped to deal with any real emergencies. The Ports---Nothing wrong with stopping at Port Canaveral...but the arrival was nearly 11 am and you needed to be back on the ship by 8pm. Getting on and off the boat usually takes about 15 minutes each way. They of course offer excursions into Orlando which takes an hour each way to transport people to Sea World, Universal Studios, Disney...so anyone who has ever been to those Park knows that if you arrive late and have to leave early, with only 5.5 hours of time, you're going to miss a lot and you'll have spent a lot of money to do it, especially during a busy Holiday break. The other offers in Canaveral were mostly lackluster. Cocoa Beach, Airboat, etc. Going to Kennedy Space Station was the only thing of interest to us, but the up charge for transportation, the poor timing, just didn't seem cost effective to us. Nassau-Very few options there due to again odd arrival time of nearly 1pm so we decided on Pearl Island Beach Break with Snorkel and Lunch because of it. So we figured we should at least get a meal out of it. The staff were all friendly, but the first thing they told us is that the reef-side water was too rough for snorkeling. Huge letdown to my kids, but we muscled through. They refunded us the cost of the snorkeling. A 30 min. boat ferry to Pearl Island, which is a small enough island to walk from one end to the other in under three minutes...but it was pretty. They had done their best to lay out the beach chair arrangement to accommodate and it worked fine. You get a free photo and a free drink. The food was very, very good. Early on arrival, an Island staff member asked us if we wanted to snorkel...so we told him we were informed we couldn't...he said "It's a bit rough along the reef but you could try it, only $25 per person." We explained we paid for that in our package. He went to speak to his manager. He disappeared for over an hour. He came back saying he couldn't find his manager but that we still got our refund and he would give us the snorkel equipment for free, but only on the non-reef side. So there was less to see, but still fun for the kids to try. There's a floating mat too, in a roped off area of the water, along with a paddle board or kayak option. We opted to just play and splash about. Upon returning to the ship, it was now after 6pm and most of the shops in Nassau were closed, save one or two souvenir shops and restaurants, so again, really odd and plain-old bad RC itinerary timing to arrive in the port to effectively enjoy. We then departed 11:30pm. Coco Kay-8:00am arrival. RC's private island. They had almost 1,500 passengers and crew off ship by 11am through a tender ride ticket system....you go up to deck 6 and get a tender ticket for each person in your party. Then they call tender groups by number to avoid everyone rushing and waiting in line. They leave the engines idling on the tenders while boarding which drives me nuts----the fumes are awful to breathe in and seems so very wasteful. After docking, we passed by vendors first. Straight ahead and just left was the grille, two bars within shouting distance and a few small inlets of cool, choppy, but pretty water with large beach chair spots. To the right after a few minute walk you would discover kayak rentals, daybeds, cabanas, the floating mini Aqua Park and the giant Water slide. We did none of these, too expensive. The water was much more calm over there and was nice to walk knee deep in and look for ocean friends, such as starfish. We made our own fun and the kids had a blast. The grille lunch was good, too. Suckling Pig Roast, burgers, standard fare with some local cuisine mixed in. This cruise was more about spending the week traveling someplace warm with our extended family during the Holiday break and it fit the bill. It was good in some spots, severely lacking in others, but the many friendly and capable staff members including others not named in this review that we did encounter made up for several of the deficits. Read Less
Sail Date April 2017
The port of Baltimore is convenient to where we live and the crew on Grandeur is the most wonderful at sea, the food on Grandeur could be much improved as would the variety of food selections, it is shame that several staple items such as ... Read More
The port of Baltimore is convenient to where we live and the crew on Grandeur is the most wonderful at sea, the food on Grandeur could be much improved as would the variety of food selections, it is shame that several staple items such as rack of lamb are no longer on the main dining room dinner menu and the choice of temperature degrees are limited. Grandeur is an older ship and needs much work, things are wearing out, we hope that the current drydock will correct items such as the leak in the solarium roof when it rains. We love the crew, they are friendly, helpful and accommodating, it is just a shame that the ship needs so much work for updates. That's about all we can say for right now, hope RCCL will update this ship that has such a the wonderful crew and we as Pinnacle Club members can enjoy more future cruises on Grandeur. Read Less
Sail Date April 2017
We chose the cruise for the convenience of going out of Baltimore, a 9 night tour and Charleston. (And we thought we would get an upgraded experience over Carnival.) Our dining staff-- Dexter and Parwan were EXCELLENT. I actually set ... Read More
We chose the cruise for the convenience of going out of Baltimore, a 9 night tour and Charleston. (And we thought we would get an upgraded experience over Carnival.) Our dining staff-- Dexter and Parwan were EXCELLENT. I actually set out a special tip ($60) for them to bring the last night (complete in an envelope with their names) only to have it TAKEN by the room steward!!! I told the dining staff what happened and they seemed to indicate that it happened all of the time?!!? I also reported it to Guest Services who was very blase but said it would be fixed-- it was NOT by the time I had to disembark. Nobody from Royal Caribbean has followed up. Very sad. The food in the Great Gatsby was OK. A lot of kind of odd choices that did not sound particularly appealing and a few that fell short of the mark. The highlight was that on certain nights there was an up-charge to get filet mignon. Oh! And the gnocchi, tortellini and Cesar salad were very yummy! The food in the Windjammer really needs some help-- particularly in keeping warm things warm and a bit more variety. The salad ingredients always appeared fresh and tasted good. Fruit was also particularly good. The maitre d' refused to accept that My Time Dining meant on the cruiser's schedule.... not hers and she pretty much forced everyone into choosing one time slot and going in that slot every day or face her wrath-- and then she would also make you wait (and wait and wait... and then check back..... to see if she decided to allow you a seat)! The bartender at the pool bar was surly-- at best-- at least to females. He seemed to work harder for guys. My teens were not enthralled with the "teen club" that apparently bumped a lot of tweens up to teens.... and made it not a fun "teen" experience. The rooms were fine. The public areas were well-designed. The entertainment was OK. (ReVOICED was the stand-out-- very fun!!) Read Less
Sail Date April 2017
Spring break getaway! 9 day cruise from Baltimore. The service in the dining room was excellent. Great waiters that take care of my needs. My complaint would be Windjammer food seems to be the same for breakfast. Overcooked bacon and ... Read More
Spring break getaway! 9 day cruise from Baltimore. The service in the dining room was excellent. Great waiters that take care of my needs. My complaint would be Windjammer food seems to be the same for breakfast. Overcooked bacon and over cooked hash browns. Very disappointing. Need to change up the deserts. Cookies that is not hard as a rock? Bit disappointed that the pool was closed 3 days. To many parents not watching their kids in pool and you know.. they crap.. augh.. Think the staff was more talking about the boat going into dry dock then take care of people needs. I wished there was more activities to do on the lido deck by the pool. Even tho this is a small boat you meet lots of new people. If you want any time dining, make sure you sign up very early.. I tried to sign up way before this trip and they just blew it off. 8pm is a bit late to eat dinner! I even tried to get on wait list.. forget get it.. Read Less
Sail Date April 2017
Spring Break timing. Reasonable price and close port. Teens can't dance with parents in any of the discos. We like to have a few dances together. Why not. 18+ should be 1 club, and family another! The waiters at the main ... Read More
Spring Break timing. Reasonable price and close port. Teens can't dance with parents in any of the discos. We like to have a few dances together. Why not. 18+ should be 1 club, and family another! The waiters at the main restaurant were good for breakfast and dinner. The lunch waiters at the Main restaurant were a different crew and less seasoned and less attentive. There was no basketball on deck for the kids/teens, and they normally love this. They postponed the private Bahama island due to rough water for the little tender boats, they said. There should have been a substitute port in the Bahamas where there are adequate docks. Instead we stayed out at sea an extra day with average activities. The service on board, however was very good. The food was excellent. The shows were very good. In summary, great cruise for couples, older folks, and families with kids under 10. Teens won't enjoy the kids club, which I could change in 2 days, but I don't manage there. Also, The cruise director needs to allocate a couple additional leaders to run some good night-time activities around the ship.. Read Less
Sail Date April 2017
As a teacher, I am limited in choosing when and where I cruise. This trip worked well with my Spring Break. There were many positives such as the music, 4 of the ports we visited and dining room service. Unfortunately, we also experienced ... Read More
As a teacher, I am limited in choosing when and where I cruise. This trip worked well with my Spring Break. There were many positives such as the music, 4 of the ports we visited and dining room service. Unfortunately, we also experienced several events involving deceptive practices. For instance, we asked for a damaged photo to be reprinted only to return several hours later to find the same bent photo. The person behind the desk had scrutinized the photo and apparently decided there was no need. He argued with us then got rid of us by filling out a reprint request. When we asked him to step into the natural light to look at the photo the second time, he went to get it reprinted, but there was no apology or anything similar. Also, we ordered $13 wine on a 10 drink card we had been told was for anything up to $14 per glass. The waitress came to say it was only for up to $12 and argued with us demanding to know specifically who had said $14. When we told her, she went and had the restaurant manager bring us another cheaper wine thinking we would not know the difference. Additionally, we did not stop at Coco Cay due to swells being too large for the tenders. The cruise director blithely announced that this port had not been usable "for months" yet no adjustment or modification has been made and none is planned. There were other instances, but the net result is that this cruise line does not respect its passengers enough to deal fairly and honestly with them. Read Less
Sail Date April 2017
I chose this cruise because I had many friends who were going on Grandeur this time and i would have plenty of company this time around. The cruise comprised of mostly older adults who travel this time of year before spring break. It was ... Read More
I chose this cruise because I had many friends who were going on Grandeur this time and i would have plenty of company this time around. The cruise comprised of mostly older adults who travel this time of year before spring break. It was smooth sailing going until halfway to the first port when we had our first emergency and had to back track for two hours to have a gentleman airlifted because of a medical complication of some kind. We still made the first port on time. On the way back we had another emergency but got back to our departure port on time. Both emergencies turned out fine and the patients were well taken care of. We went to the Islands of Charlotte Amalie,St. Thomas, St.John Antigua, Bridgetown Barbados,Castries St. Lucia, and Phillips St Maarten, all I have been to before except Castries St.Lucia of which we took a catamaran tour of the islands with a swim off shore and a party like atmosphere on board,really enjoyed that. Dining in the MDR on the Grandeur was nothing to write home about. Most dishes were luke warm to cold. Windjammer served hot dish eggs in the morning time and we took advantage of that. Entertainment was so so in the evening. One comedian was super great with the end name of Nesse whose first name I forget. Activities around the ship were so so and not enough to keep you entertained and really boring at times. Activities director was young and really couldn't relate to this older crowd and kept coming up with things to do for a younger crowd so we really couldn't relate to her.The Cruise Director Paul was no help either and you barely saw him except at certain events and then he was boring anyways with no personality to keep you wanting to be at the event he was hosting like the Quest. My cabin was spacious even for an Interior but the bed was hard as a rock and my back was sore most mornings. My roommate was fine and had no problem with her bed. I loved the yogurt machine as I am lactose intolerant and had no problem after eating a cone so I went back again and again for a cone. Really yummy. Would be nice for more music poolside weather permitting also line dancing for us older folks who enjoy it topside. This trip the Casino was stingy and only one person hit it big which made you not want to play all that much since all you were doing is losing so I lost interest kinda quick. Regardless of all I experienced, I would sail again on Grandeur and have a cruise planned for 2018 and 2019. Read Less
Sail Date March 2017
Reason for taking this ship because we preferred Royal Caribbean and ship was leaving from Baltimore and was 12 days long. Embarkation and disembarkation went very smoothly. Ship is due for a minor update in a couple weeks. We had no ... Read More
Reason for taking this ship because we preferred Royal Caribbean and ship was leaving from Baltimore and was 12 days long. Embarkation and disembarkation went very smoothly. Ship is due for a minor update in a couple weeks. We had no issues with our accommodations which was a junior suite with balcony. The balcony is nice but not really used. The larger bathroom in the junior is nice. The service was excellent. The food in the dining room was mediocre and redundant. Chops Grill was excellent. But don't feel should have to pay extra for an excellent meal. The scrambled eggs in the wind jammer were awful. The fruit was pitiful. They actually put out unripe ( green ) watermelon. Why bother? Pineapple was tasty. The comedians were excellent. At least the ones we caught part of. The timing of shows makes it very awkward to see a show and make late seating dining. The service in the dining room and Wind Jammer were excellent. Our room Steward, Remy, was the best. Most of the shore excursions were nice except for the snorkel trip in Antigua. Saw one stingray. Not very exciting. Snorkeling in Barbados was excellent multiple kinds of colorful fish and even a turtle made an appearance. I feel less ports and more time at each port would be more enjoyable. We love cruising. We would definitely go again. But, after the disappointment with the food I might try a different cruise line Read Less
Sail Date March 2017
my friends always go n this ship because of the value oceanview room was very nice plenty of room food just okay not a lot of options pool area the usual and inside pool area very nice entertainment nothing special a ... Read More
my friends always go n this ship because of the value oceanview room was very nice plenty of room food just okay not a lot of options pool area the usual and inside pool area very nice entertainment nothing special a relaxing cruise good for older cruisers ports were plenty starting with Charleston,South Carolina, we did a carriage ride and then did shops, plenty were available lots to choose from next was cape canaveral and we did disney which was a mistake since you do not have enough time to enjoy it so next time I would stay near the port private island was cancelled which I hear happens most of the time so we went somewhere else in the bahamas and we stayed on the ship to enjoy the pool areas without crowds we then spent 2 days in Nassau and did shopping, a beach trip, and a sightseeing boat trip and enjoyed our time there this is a good cruise for those who want to relax and most we met were older and had done many cruises and like the Baltimore port which is much easier to access than the other ones in the northeast and my friends belong to the diamond club so they board early and get the privileges of the diamond club which many people on board seemed to belong to most onboard feel this ship is a good value compared to others if you don't care about the newer ship options this would be a good fit for those who just want the basics I prefer more choices than this ship offers Read Less
Sail Date March 2017
...the Staff on board Grandeur makes up for a lot. They truely go out of their way to make sure everyone (even those "high maintenance" passengers) has an enjoyable cruise experience. Embarkation was a breeze. Before we knew ... Read More
...the Staff on board Grandeur makes up for a lot. They truely go out of their way to make sure everyone (even those "high maintenance" passengers) has an enjoyable cruise experience. Embarkation was a breeze. Before we knew it, we were enjoying that first frozen drink onboard. Our Inside cabin was a little tighter than what we're used to (Carnival) with the shower being the only aspect that we'd give a less than passing grade; it was like showering in a phone booth (with an overly friendly shower curtain...despite our use of weighted clips along the bottom). What we saw of the nightly entertainment was a C+...although we did not attend any of the production shows. The consistency of adult beverages seemed to vary quite a bit from bar to bar (not that there were that many bars). The Boyz working the pool bar were Tops and always ready when we asked for a drink recommendation; the Kracken Colada being our favorite. Dining was a particularly enjoyable experience. Service in the Gatsby Main Dining Room was A+ (Thanks Raj & Victor). The food was some nights (much) better than others..but that's a very personal observation; all meals were (at least) what we expected them to be. Specialty restaurants Chops and Giovani's were very worthwhile add ons. Service was as expected...the food was several levels above other onboard dining options. Our biggest disappointment was that the casino was also a defacto indoor smoking area. (Unfortunately) despite the proven adverse health effects of smoking, Royal Caribbean allows gamblers to smoke in the casino. That said, shame on Royal Caribbean for also allowing non-gambling smokers to camp out and add to the stench produced by the gamblers who smoke. On land, smoking is limited to (certain) outdoor areas. For the health of their customers and employees, cruise ships should do the same. Kudos to Royal Caribbean for declaring two nights (out of 12) as "casino non-smoking nights" (after 6 pm). Note 1: In an informal poll, your casino employees overwhelmingly endorsed MORE SMOKE FREE CASINO DAYS. Note 2: No smokers fell overboard on those non-smoking nights indicating that smoking outside is not inherently more dangerous than the unsavory activity itself. Read Less
Sail Date March 2017
We choose this cruise as we wanted to go to the Bahamas, Charleston and CocoCay. Unfortunately we were unable to go to CocoCay (seems to be a fairly regular occurrence). As the port is close for a lot of people to drive to, the variety of ... Read More
We choose this cruise as we wanted to go to the Bahamas, Charleston and CocoCay. Unfortunately we were unable to go to CocoCay (seems to be a fairly regular occurrence). As the port is close for a lot of people to drive to, the variety of nationalities is missing on this cruise. Also a lot of people know each other and therefore don't bother talking to anyone else but their friends. The ship is definitely showing its age. The elevators are extremely slow (we took the stairs most of the time), lots of rust, has a shower curtain which wraps around your legs, carpets need cleaning, as do the windows, have to go to guest services if you want a statement of account. The solarium was so hot you couldn't breathe and as usual people are hogging chairs and no one does anything about it. Have no idea what the pool attendants who stand around all day are for. The lady at the Crown and Anchor desk was a joke. She didn't know anything at all. As a Diamond member we're supposed to get "fresh baked cookies" as according to Royal people preferred cookies to the almonds and shortbread pouch. We finally got our cookies on Day 5 of the cruise. The excuse for being late - so many passengers on the ship. What a joke - we've been on Allure and Freedom class and we get the amenities either the first or second day. The entertainment is okay. The comedian on the last day was terrible though. Don't bother going to the dining room for breakfast - it was terrible. Hard as rock English muffin with my Eggs Benedict, runny eggs, powdered scrambled eggs, wait forever for service too. Dinner was great though, food was hot, wide variety and service was excellent. Read Less
Sail Date March 2017
This was our first time on the Grandeur. We were attracted by the itinerary and wanted to try an aft mini-suite. On the plus side, the crew was extraordinary with their commitment to customer service. The ship, although showing its age, ... Read More
This was our first time on the Grandeur. We were attracted by the itinerary and wanted to try an aft mini-suite. On the plus side, the crew was extraordinary with their commitment to customer service. The ship, although showing its age, is of very manageable size and appeared to be in fairly good shape. The food was acceptable, but fell a bit short of our expectations. We had to miss Cocoa Cay due to poor weather -- apparently this is more the norm then anomaly. Interestingly, when the Captain gave us the bad news the state room attendants were already delivery the daily newsletter with the information. Although they are printed on the ship, it sure appeared that passing by Cocoa Cay without stopping was the plan from departure. Major complaint: There are zero non-selling enrichment activities such as we find on Princess. If its not a trivia game, its selling you something. The food was ok, but not to the standards we expect based on our experiences on Princess. The selling of the specialty restaurants was absurd. One at our table said the person trying to sell to them was like a carnival barker and actually confronted and asked them "why won't you buy the dining package?". They felt very uncomfortable. We tried Chops and decided the MDR food was better. There were some definite hits in the MDR on some nights, but most was just average. Guess it depends on your expectations. Read Less
Sail Date March 2017
Grandeur of the Seas used to be my favorite ship. Our cruise started out bad, the balcony stateroom was very dirty! I waited until the 2nd day to see if it would be cleaned but no. The toilet, around where the seat screws to the ... Read More
Grandeur of the Seas used to be my favorite ship. Our cruise started out bad, the balcony stateroom was very dirty! I waited until the 2nd day to see if it would be cleaned but no. The toilet, around where the seat screws to the toilet, was black with dust. So I thought ok, I have Clorox wipes, I can do that myself. As I started to clean, I picked up the seat, OMG it was a mess! I could see the sides of the toilet were also black with dust, but the bottom was brown, brown! Brown from you know what! This really grossed me out but I was on a mission now. So I also cleaned the floor under the toilet which was also brown! OMG, OMG, what a mess. The carpet never was cleaned, the same dirt was still there after we left that was there when we came! Mirrors were cleaned with a dirty cloth, so they were not really clean! Now, you tell me, what was I to do? My stuff was in that room, do I report this & have my toothbrush dipped in the toilet everyday by the cleaning person! So I cleaned & felt safer from retaliation the rest of the 7 days. The next problem was the pool, it was very cold. I did ask for the "heated pool" to be heated but I guess some guest said the pool heater was broken???. I don't know RC would not respond to this. The rest of the cruise was good, we met many nice people & had wonderful weather. Service was great in the Dinning room, much better than on Anthem. All in all we had a very nice time. I didn't leave a tip. Read Less
Sail Date March 2017
This cruise can be a very relaxing cruise. the ship is a smaller ship and does not provide a lot of activity for children. Which in this case, was ok because there were not a lot of children on board and it was relaxing. The ship, ... Read More
This cruise can be a very relaxing cruise. the ship is a smaller ship and does not provide a lot of activity for children. Which in this case, was ok because there were not a lot of children on board and it was relaxing. The ship, however, is starting to need repair. You see a lot of rust on the out side of the ship and a lot of rust in the solarium swimming pool. The food at the Wind Jammer Buffet was very good and the service was excellent. I wish I could say the same for the dinner served in the main dining room. The food in the main dining room (mainly the beef entries ) was below satisfactory. The service in the main dinging room was exceptional and made up for the lower quality of the food. I felt like if I wanted a good steak or piece of beef that I had to pay extra and go to one of the specialty restaurants, which I refuse to do since the price I pay for the cruise should include my meals. The casino was small and smokey. One thing I did not like was the location of the Park Cafe. I feel that his should be a location that has easier accessiblity. Tthe staff of the ship was extremely friendly and aiming to please every guest. Read Less
Sail Date March 2017
We feel that this cruise targets mainly for senior people. Its size is relatively small (1960 passengers on board our cruise, the total capacity is slightly above 2000). During our trip, there were around 70 kids on board, which according ... Read More
We feel that this cruise targets mainly for senior people. Its size is relatively small (1960 passengers on board our cruise, the total capacity is slightly above 2000). During our trip, there were around 70 kids on board, which according to the cruise staff is a big number, lowering the average age on board to 60 years :) The majority of the kids are probably from Canada, due to the 1-week school break in Canada (around 200 Canadians on board). Because of this, the entertainment facilities and programs on the ship mainly target for the seniors or adults, not for young kids. For example, no swimming slides around the pool, no sport courts on the top deck. Evening shows have Beatles, juggler, hypnosis, etc. The ship does have a rock climb wall, which most of time is idle and makes two staffs supervising it very bored. There is a swimming pool and sunbathing area enclosed by glass walls for adult use only. The main hot tubs beside the main pool are designated two for adults only, two for children only. Parents are seen in the child tubs, which should be allowed. How can tubs for kids disallow parents? However, camp programs are diversified and dynamics and camp counselors are very kids friendly; my 6-old enjoys very much different activities at the camp during the sea days. Our whole boarding process was very smooth and seamless. The port at Baltimore is less busier compared to the one at New York, Fort Lauderdale, etc. Thus, there wasn’t much traffic spots during boarding. It only took us around 30 min. from arriving the port to get on the cruise. We were told that the stateroom is only available until 1pm. By 1pm, we were able to access our stateroom, our checked luggage was already placed outside the stateroom. Such high efficiency is quite impressive! The staff working for room service, restaurants and buffet areas are very friendly, efficient and thoughtful. The facility in the ship is quite aged. We saw staffs repainting the exterior steels. Elevators are often crowded (probably because the majority of passengers are the seniors) and one elevator was malfunctioning (dropping down when it’s overloaded with people, but did not cause injury). The fitness room is small and less spacious. The treadmill machines are workable but no TV or iPOD connection, with narrower and shorter treadmill belts than full size treadmills. But because of the age of passengers on board, the fitness room is not busy and you can always find some available workout machines during the daytime. The food quantity served at the sit-in main dining restaurants is in a right amount. You don’t feel being stuffed after the diner. But the Macaroni with cheese on kids menu was bad, no taste and only a layer of cheese on the top. The lack of separate side dishes with main course should be addressed, suggest to provide options of steamed veg, or rice, or roasted potatoes. The evening shows are mainly North American oriented, lack of international culture performance or kids oriented. There were a movie every afternoon in the theater and one or two at night on the poolside screen. The movies are quite recent or new (e.g., La La Land, which won an Oscar award recently). Showing an R-rated war-themed movie is another choice made for retirees (there were a large number of veterans on board). Read Less
Sail Date March 2017
We normally cruise from Baltimore. This was our seventh time on the Grandeur starting back in 2005. The age of the ship is starting to show. The staff and crew do their best with what they have but the newer ships are starting to take ... Read More
We normally cruise from Baltimore. This was our seventh time on the Grandeur starting back in 2005. The age of the ship is starting to show. The staff and crew do their best with what they have but the newer ships are starting to take over the convenience of a close port. The dinning room staff was the best part of the trip. We had great service every night from Leah and Edith for my Time Dining. The food itself was just OK and not the fault of the wait staff. We have been to all the ports several times and would love to see a change in itinerary from Baltimore. We have done a westerner Caribbean from Baltimore before and would like to see this offered again. We were in cabin 7150 again. This is a corner JS with a large balcony. We pay the extra for this room because we enjoy the balcony space. The balcony was dirty all cruise. Our room attendant tried to clean it but did not have the right resources available. In the past, the aft balconies were cleaned by the ships crew during the cruise. On this cruise, they were not available to clean the balconies. This should be done every cruise. Overall the cruise was just average based mainly on the age of the ship and the same ports year after year. Lets hope that the dry dock in April will bring improvements. Read Less
Sail Date March 2017
Older ship, hasn't been updated in a while=necessary Ports of call aren't bad until you see where you are docked=Orlando=terminal with no shops, food, wi-fi; and the closest are 1-1&1/2 miles away-may be better for RCL to ... Read More
Older ship, hasn't been updated in a while=necessary Ports of call aren't bad until you see where you are docked=Orlando=terminal with no shops, food, wi-fi; and the closest are 1-1&1/2 miles away-may be better for RCL to sell tours, but does nothing for passengers who want to get out on their own. Bahamas=only the shops close by. Dining presented a problem. On the second day we received a call asking us to change tables [someone with a handicap required our place], we agreed. Went to dinner only to find-nobody knew anything about the change, even though the staff [waiter, assistant & maitre 'd] tried to straighten things out, it delayed dinner for the table, at least 30-45 minutes. Totally unnecessary. They couldn't find the wine, didn't know a gluten free meal was necessary. Could have been avoided if the new table had been informed. Complained to guest services, they said they would get it corrected. They didn't seem inclined to do so & informed me the matter was taken care of. Maybe for them but not for us. Outrageous wine package and bottle prices. Food really not that good, luckily wife could get Indian food [since so many of the crew are] made things a little easier.Gluten free-not really geared for, not only at dinner, but throughout the dining/eating venues. Entertainment was awful for the first 4-5 days. Entertainers were mediocre, as were the singers &dancers; improved the last few days. Would not take this cruise again-not on this ship nor this itinerary. Read Less
Sail Date February 2017
This was our 8th year doing winter cruises out of Baltimore, the last several years on the Grandeur of the Sea, now no longer so grand. it is an older ship, 26 years, and Royal Caribbean does not seem to want to put much effort into it. ... Read More
This was our 8th year doing winter cruises out of Baltimore, the last several years on the Grandeur of the Sea, now no longer so grand. it is an older ship, 26 years, and Royal Caribbean does not seem to want to put much effort into it. Every year the evidence of cost cutting becomes more and more obvious. On the positive side, the staff has always been top notch, friendly and helpful across the board. Our wait staff, Simona in particular, was outstanding. The menus haven't changed much over the years, the highlights being the pastas, soups and breads. Given that the food had to have a mass appeal, it was generally very good, but not particularly outstanding. This cruise the roast beef was "strip loin," a cut with which I am not familiar, and in the Izumi oriental restaurant for a special luncheon, the crab sashimi was imitation crab, not labeled as such. We had to ask the waiter, not appropriate for a special high end extra cost lunch. Entertainment was uniformly good, we particularly enjoyed Lora in the Schooner lounge, she was what a "lounge singer" should be. The headline entertainment and the cast shows were always enjoyable and the Tango Buenos Aires, which we have seen many times, never fails to please. The cabins were as always, adequate. We had an ocean view and for our purposes it was more than adequate since we spend so little time in it. We can't say much for the ports of call since we have been so many times, we stay on the ship and have, essentially, a 1000 foot yacht pretty much to ourselves. They are typical tourist ports. The major positive for us is the convenience of leaving out of the Baltimore Cruise terminal. It makes things very easy. The downside is that it is inside the Key Bridge which makes it impossible for any of the larger cruise ships to come to it. We have no desire to be on one of the Mega Liners, but a better choice of ships, particularly Royal Caribbean Radiance class would be nice. The cruises are uniformly completely booked very early (we reserve a year in advance). We will do it again next year but really wish Royal Caribbean would put more effort into the Grandeur (yes, we know it will be drydocked) and reverse some of the cost cutting, not obvious to a new cruiser, but very much so to those of us who have done many sailings on the Grandeur. Also note, this was not our experience on the Brilliance of the Sea on a recent repositioning cruise, but that is another story. Read Less
Sail Date February 2017
We wanted to take time to decompress before scuba diving in the Caribbean so we selected a cruise that would give us ample as sea time to relax. We left the port 4 hours late and then had a medical emergency on board the first day at sea ... Read More
We wanted to take time to decompress before scuba diving in the Caribbean so we selected a cruise that would give us ample as sea time to relax. We left the port 4 hours late and then had a medical emergency on board the first day at sea which required the ship to steam toward land to meet a Coast Guard helicopter. It was quite the start. Overall, I believe that Royal Caribbean has been cutting corners to keep their prices competitive and it's beginning to show. There were fewer attendants in the public spaces, pools, lounges to care for guests. The attendants that were there seemed overworked and harried. Our wait staff in the main dining room really pushed us to eat and then leave. While they were professional and pleasant, it was easy to see they were tired. The ports of call were fairly average. There were no enrichment activities associated with the ports. If you're looking to learn some history, geology, geography or current events about the ports you will be disappointed. The only information given (including street maps) is exclusively focused on shopping. Most ports have information desks where a traveler can gather their own information. Read Less
Sail Date February 2017
We have sailed on RC 4 times. We opted for this 12-day cruise to escape from PA winter weather. The negatives - the lifeboat drill was pathetic. Could not hear the instructions, could not see the demonstration. If there had been an ... Read More
We have sailed on RC 4 times. We opted for this 12-day cruise to escape from PA winter weather. The negatives - the lifeboat drill was pathetic. Could not hear the instructions, could not see the demonstration. If there had been an emergency where lifeboats were needed, it would have been chaos. Dress code - Other passengers did not adhere to the dress code on board. The result was many were dressed in dirty caps and t-shirts and ill-fitting jeans at dinner. Disgusting. Beds - mattresses are old and sagging. Pillows are lumpy. The tiny library was poorly stocked. Food - poor in the dining room, but good in the Windjammer. The positives - the ambiance on the ship was excellent. The crew were always attentive, cheerful and helpful. Cleanliness was great. Even though the ship is old, the crew kept it sparkling clean. The evening entertainment/productions were good, lots of variety. Movies? Current and good. One additional comment - The ports are all the same; developed by the same company. expect to see the same stores in every port. We enjoyed Barbados because the resident population were welcoming; they seemed to care that we were there. On the other hand, in St. Lucia, for example, the sales personnel were curt and rude. Bottom line - would we sail on the Grandeur again? Yes. Would we recommend it to others? Yes, with the above caveats. Read Less
Sail Date February 2017
This was a group trip. Grandeur needs a major over-all. Noticed seats in the theater were thread bear. . The cabin stewart we had was great, always had a clean room twice a day with towel animals on the bed, several times durn cruise. The ... Read More
This was a group trip. Grandeur needs a major over-all. Noticed seats in the theater were thread bear. . The cabin stewart we had was great, always had a clean room twice a day with towel animals on the bed, several times durn cruise. The staff in the dinning room went out their way . The food for the most part was good. However there were nights that we had trouble deciding what to get. The meals were hot, which was not the case for breakfast, My husband could not get hot eggs or crispy bacon. My Oatmeal was hot. Lunch menu in the dining room was not great. We did better at the buffett. At least there you could make mini subs . The last lunch on board the ham at sandwich bar was slimmy. You could not fit your luggage under the bed as they claim. MY husband main complaint was not able to find any QUIET place to read. The one lounge that was suppose to be quiet, people were talking, it was located outside a kitchen so you had banging dishes and crew talking loudly. The side trips we took were pretty good . Coral World left a little bit to be desired. The walk down to the boat was all gravel and no hand rail the entire area was under constrution , so you held onto to the constrution post. Hard on seniors. The other trips we took were good. The lobster lunch was good but they weren't Maine lobster. The best trip was going out to a sub and then going down 150 feet. The pilot gave clear directions of what we were seeing & they had someone feeding the fish. Getting and off the ship was pretty easy. Both at the start of the cruise and at the end. The man talking about the civil talked mostly about himself. A complete wast of time. Read Less
Sail Date February 2017
The Grandeur of the Seas is a nice ship. Not a great ship. Well, it’s 20 years old. And though there have been updates, its showing its age. Although not a major distraction, I did note a large rust stain in my cabin window. It just ... Read More
The Grandeur of the Seas is a nice ship. Not a great ship. Well, it’s 20 years old. And though there have been updates, its showing its age. Although not a major distraction, I did note a large rust stain in my cabin window. It just shows the age of the ship, I guess. The toilets on the Grandeur work on a vacuum system. We noted that our toilet would sometimes not respond when flusher. Notifying our cabin steward, we were told that it would, eventually, flush when the vacuum built up sufficiently. There were times when that did indeed occur---20 minutes after flushing. Just something to be aware of. I feel I did get a good deal. An outside cabin was about $500/person, and it was a 9 day cruise. No one can dispute that with the included dining and entertainment, that’s a good deal. However, cruising has, in my opinion changed its marketing approach. It’s all about “up selling” the cruiser. Everywhere you turn, there is an opportunity to separate the cruiser from his/her money. Not that that is necessarily a bad thing. You can always decline, but be prepared for it. Alcoholic beverages are not inexpensive, but there are ubiquitous. Some are over $10 each, but a glass of wine is about $7 and a mixed drink about $8. As long as you either limit your consumption or don’t really care, you can survive this. Something that has started to raise its ugly head on all cruise ships is specialty dining. There are 3 specialty dining rooms on the Grandeur. At $29/person, one has to ask why. If the dining in the main dining room is as good as they claim, why is there a need for specialty dining? Ah, here it is. The options in the main dining room are, in my opinion, not what they used to be. I made my first cruise in 1998 and the dining was superb. Everything from prime rib to lobster was offered. There was no prime rib on this cruise, and the beef that was offered was not much better than the local buffet in your town. Lobster tail was offered one evening. My wife ordered it. It was very small. So, if you choose this item, ask for two. They should agree as the dining room staff is very accommodating. On that evening, the dining room offered a special. Now, note, this is in the usual dining room. If I liked, I could get a filet mignon and a glass of wine for an additional $8. I did order it and was glad I did, but this is just one example of the “up selling” that never existed in the past. In fact, each evening, there were options to upgrade your meal for an additional cost. It’s just my opinion, but I don’t care for this marketing approach. I know, you don’t have to buy it, but I preferred the excellent dining of the past, all included. I guess the tradeoff is that prices are very reasonable to cruise, so the marketing approach to attract more cruisers is just today’s reality of cruising. It’s important to point out that no matter the age or condition of the ship, the staff work very hard and are very attentive. Our waiter could not have been more pleasant or professional. The assistant waiter was training which probably accounts for her lack of skill. I’m willing to give her time. The stateroom, an outside cabin advertised as “large” was anything but. Barely room to get into bed, the desire to stay in your cabin is limited. The bed itself sagged in the middle, on both sides, as these were what appeared to be two cots pushed together. The pillows were so flat that one needed to use two for any comfort. That being said, the room steward kept our room well and even treated us with towel art many evenings. If you haven’t ever cruised, you’ll find that these stewards are quite skilled at forming animals from towels which they place on your bed to welcome you. The entertainment on this cruise was average. The comedians were pretty good, but the dancers were a notch below what you might find at Disney throughout the park. The man billed as the lead singer was not skilled and came across as a high school student with a bent toward the entertainment industry. Maybe he’ll get there some day, but today is NOT that day. Beware the on board shops. I bought an Invicta watch advertised as 75% off from about $600 dollars for $149. When I looked online upon returning home, I can’t even find it listed on the Invicta site. But, I guess, buyer beware. With the duty free purchase, I probably got my money’s worth, but nowhere near what it was advertised to be. You can buy alcohol on the ship duty free. I noted that Tanqueray gin was $20/bottle if you bought two on the ship. In Nassau, I found it for $18.25. The ship does say that it will match prices, but you need proof. Who’s going to go through all that trouble for $1.75? But it’s worth noting in case you’re shopping on land before you make ship purchases. Read Less
Sail Date February 2017
Picked this cruise because of the Itinerary. It would have been nice if we hadn't missed the tender stop at Coco Cay ( I later found out they this ship missed thie stop more times than it makes it. I spoke to one lady at lunch that ... Read More
Picked this cruise because of the Itinerary. It would have been nice if we hadn't missed the tender stop at Coco Cay ( I later found out they this ship missed thie stop more times than it makes it. I spoke to one lady at lunch that said this was her 5th cruise on the Grandeur and it had never stopped at Coco Cay!) Also, we booked an excursion on a glass bottom boat but it was cancelled. We rushed in the morning to make it to the pier to make the departure time only to find out it was cancelled. If they had told us this in advanced we could have enjoyed our breakfast and not been in a rush. Turns out they let a message on our cabin phone but the "Message" light was "out of order". The Good! The food and service in the main dining room was excellent. Too bad I can not say the same for the ho-hum Windjammer. Entertainment by the comedian and impersonator was very good, the rest seemed like high school presentations. Loved the port in Baltimore, easy on and off boat! Cabin Stewart was fast, friendly and courteous! One of the best we have ever had! Our initial "Cruise Director" Tornado was effervescent! She was able to motivate crowd to participate every day! The Bad: RCL does not enforce any of their rules? Dress code not enforced in the Dining Room, Kids allowed in the Adults Only Pool and Hot Tubs. Smoking all over the place. Elevators, too few and too small, always a wait to find one with room for two. First ( and probably last) time we sail RCL, already booked next year's cruise back on NCL! I can only afford to cruise once a yer and it should be on a better than "average" line. Read Less
Sail Date February 2017
Second time sailing out of Baltimore and the cruise port in Baltimore did not disappoint. They are an efficient operation. Other cruise ports could learn from their procedures. Wished the same could be said about the remainder of the ... Read More
Second time sailing out of Baltimore and the cruise port in Baltimore did not disappoint. They are an efficient operation. Other cruise ports could learn from their procedures. Wished the same could be said about the remainder of the cruise. A definite decline in the quality of the food served on Royal Caribbean in both the main dining room and the infamous Windjammer. Grandeur is in need of some renovations and sprucing up which I understand is going to be done in a few months. Service was fair to good, but again the food left a lot to be desired. Entertainment was adequate with the exception of the Unexpected Boys who were spectacular. Definitely in need of some better activities on board. Bingo and towel folding and the standard old karaoke mixed in with various trivia contests leave much to be desired. Have been a fan of Royal but beginning to think it may be time to explore some other lines. Read Less
Sail Date January 2017
The ship is old but that is fine if they kept it up. They have not. Our stateroom was really in need of a do over. We had to throw a bed sheet over the couch because it was so bad. We are not picky but this was a bit much even for us. ... Read More
The ship is old but that is fine if they kept it up. They have not. Our stateroom was really in need of a do over. We had to throw a bed sheet over the couch because it was so bad. We are not picky but this was a bit much even for us. The food really has gone down in quality. Really powdered eggs? The bacon was burnt everyday. Not good all around. The Windgammer was the worst yet. The service from the waiters was good and we loved ours but there had to be more. Bad food so you would go to the other $$ choices? It really felt that way by many. We have cruised a lot and this by far is at the bottom of our list. we have cruised on her before...(2) and loved her so this made us very sad and a bit upset with how they have let her go. Big ships are the thing now but we don't like them. Please don't forget about the very special points of a smaller one. Read Less
Sail Date January 2017
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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