Dirty ship, rude staff and mediocre food. Our cabin was dirty and various things throughout the ship was broken including ice machines and soda dispensers. We were on this ship in Feb. 2017 and had a wonderful time so we re-booked it for Jan. 2018. Such a big difference in less than a year. There was a fellow passenger who was in the Solarium and using the hot tub and was suffering from being in ...
Departure was delayed two days due to a rudder problem and we missed stopping at Grand Bahamas and Charleston. Royal Caribbean made a fair and good refund in return for our inconveniences. The crew was always polite and eager to please. Mahir, the head waiter at our table, was amazing, professional, efficient, friendly, and entertaining. He reminded me of waiters in fine NY restaurants, and I ...
Going to preface this by saying this was my first cruise experience. Am a 40/m if that matters.
SHIP: Seemed nice to me, a little creaky especially on day 4 when the swells were 10 feet. Was told it was smallish for the RC fleet which is why it rocked so much. Many people were seasick that day. I was not, thankfully.
Cabin: had a balcony on 7th floor, loved the ocean sound at night. ...
Chose the cruise for the ports, but several were dropped when it changed from 9 to 7 days.
We still had a great time. The crew aboard the Grandeur were awesome. Casino folks were pleasant and treated my son and I courteously. Our room attendant, Iketut was tremendous. The waitstaff at the main dining seating, Stevan & Marko did a great job and the food was enjoyable. The shows we caught ...
I picked this cruise because my parents have cruised with Royal MANY times and always gush about how good it was and how relaxed they felt . HOWEVER, I would not use relaxing to describe our experience.
We got an e-mail 2 days prior to our departure explaining that there was Noro Virus on the ship and therefore our boarding process would be delayed. Then we got another e-mail explaining that ...
Wanted to cruise to Charleston, but wasn’t meant to be on THIS cruise due to Maintenance Issues and a small outbreak of Norovirus. But we felt we were compensated nicely and will try to make this same cruise in the future. So our Cruise was cut short by 2 days in the beginning, then we couldn’t make 1 stop on the way back due to high winds which was out of the cruise line so control (yes this ...
Embarkation:
Easy port to get to. Long wait to drop off luggage. Easy check in but had rude check in person. Not Rccl people but Baltimore terminal should do a better job at training.
First inpressions: Old ship but friendly crew. Cruise director Bob and officers always around and very friendly.
Ports:
Charleston: Got off ship but city was closed due to snow/ice storm. ...
Although the Grandeur had a mechanical issue which lengthened our cruise for two extra days, she is still a beautiful ship and we’ve already booked another cruise on her. This was a cruise greatly affected by the weather. We docked first at Charleston, SC where 3-5 inches of snow on the ground pretty much paralyzed the city. We were also unable to get to Coco Cay due to waves which would have ...
This was our worst cruise ever. Now with that beginning I can't fault the staff on the cruise. We had bad weather, rough seas, and norovirus! Royal Caribbean can't control the weather or the rough seas but they should shut down the ship for a little bit to get control of the virus being spread on the ship. There are not enough day time activities on this ship. If you are fine with no ...
1. The boat had Mechanical issues at sea (lack of ability to steer the boat to the left).
2. High number of passengers got sick at sea (Gastrointestinal issues, flu symptoms).
3. Boat is not well maintained (I.e. water leak in stateroom, bad Oder, rusty areas).
4. Excursions were at best mediocre.
5. The buses used to drive the passengers to their excursions were not well maintained ...