491 Royal Caribbean Grandeur of the Seas Cruise Reviews

Overall, I would give our cruise experience a 4 on a scale of 6. Embarkation was easy and speedy. Debarkation was just as easy, unlike many nightmares we've had before on another cruiseline. As far as the port, New Orleans, I ... Read More
Overall, I would give our cruise experience a 4 on a scale of 6. Embarkation was easy and speedy. Debarkation was just as easy, unlike many nightmares we've had before on another cruiseline. As far as the port, New Orleans, I don't think I'd sail out of that port again. The first 6 hours of our cruise were down the Mississippi. Then the whole next day at sea, weather was iffy, at best, and we were told that is the way it usually is in the Gulf Of Mexico during the Spring months. Weather was just as iffy on the way back into port at the end of our cruise. We felt like we lost two whole days of hot sunshine because of traveling through the Gulf Of Mexico. Not the cruise line's fault, though. Guest room was OK. Very clean and exactly what I would expect for a bottom of the line, level 2, inside cabin. However, it was a bit noisy in our room because I was told by room attendant that the luggage cart corral was located directly beneath our cabin. Doors could be heard slamming all hours of the night under our room. In my opinion, they need to take those rooms out of commission. Attendant was very attentive and quite friendly. No issues there. I was very disappointed to find out that there, truly was, an underlying smell of SEWAGE on this ship. No matter where you went, there was a faint smell. Unacceptable in my opinion, on a ship the caliber of Royal Caribbean. Also, the overall toilet flushing system throughout the ship seemed to have its challenges. I would suggest that Royal Caribbean spend some time and $$$ fixing these problems. What a turn off!!!! Overall cleanliness of the ship was fine. After all, it's a 10-year old ship, and beginning to show its wear in places, but nothing offensive. We had limited exposure to the kids club. My little ones seemed to enjoy it. As far as the teens' club and pre-teens' area, I think they need to add a few more options and activities. Don't ask me what, but the kids seemed to be bored a lot of the time. But, maybe that's just a sign of their ages!! haha! Food on the ship was very good. I've sailed on other cruise lines and found Royal Caribbean's food to be very good compared to the rest. I think they do need to beef up the 24-hour options in the way of burgers, dogs, pizza, etc. Got a bit old, and no variations at all. After all, that's what the kids prefer to eat 24/7. Room Service food quality was terrible. The main dining room was quite enjoyable. Super staff, and nice variation to the meals. Also, I found the food in the Windjammer to be quite adequate, and the variation was acceptable. No complaints there. The first two Ports of Call were OK. Cozumel and Grand Cayman. There seemed to be much to do for all tastes. We are a beach family, and don't do the excursions. Both the beaches were nice. However, Costa Maya was quite a disappointment. It's my impression that this port was developed exclusively for the cruise ships, (and only royal caribbean and Celebrity, I think.) Aside from the Mayan Ruins tour that I heard was great, the beach was a huge disappointment. Not really clean and very boring. I FAR prefer Playa Del Carmen area. I think Royal Caribbean needs to take a pass on the Costa Maya thing. It's not worth the stop. There are many more areas that offer much more to the diversified crowds. Too bad we lost a whole day there. Overall, a nice cruise for a family. It was a good value for the money, however if we'd spent much more, I would have been disappointed in the value, I think. Read Less
Sail Date March 2005
We just returned home this week from our first vacation in years. This was my boyfriend's first cruise and my second sea jaunt. We booked this particular cruise with Royal Caribbean on the Grandeur of the Seas, primarily, for the ... Read More
We just returned home this week from our first vacation in years. This was my boyfriend's first cruise and my second sea jaunt. We booked this particular cruise with Royal Caribbean on the Grandeur of the Seas, primarily, for the destination to the Cayman Islands. By happenstance, two days before our departure, we glanced at the on-line ship's itinerary only to be stunned and befuddled! We were NEVER notified that our ship would not be going to the Cayman Islands. (We had already booked a much anticipated excursion to swim with the stingrays on the islands...disappointed was putting it mildly!) Instead of heading to the exotic Cayman Islands, Royal Caribbean sailed to Key West, Florida! I could have driven to Key West for heavens sake! (As it turns out we were only allowed five hours to explore Key West; my Valentine's Day was hurried and uneventful! I was livid!) We questioned the destination disturbance. We contacted a Royal Caribbean representative at their main headquarters. She stated the ship was unable to dock in the Caymans due to the devastation caused by hurricanes. She was overtly indifferent to our dismay! (We received similar treatment when we complained onboard at the Pursers Desk...basically, they reflected a "too bad, not our fault, we can do as we please attitude".) We were mindful that Royal Caribbean was allowed to modify established destinations, but I paid for an authentic seven day Caribbean cruise, not to the Gulf of Mexico! (At the conclusion of our cruise, two crew members mentioned that the reason we did not visit the Cayman Islands centered more with the obligation of the company's ships to dock at Key West a requisite number than the actually damage from the hurricanes. As I type this assessment of my cruise, I am painfully reminded that the Grandeur of the Seas set sail for the Cayman Islands a few days ago!) I suspect for our next cruise, we will be looking to one of Royal Caribbean's competitors! On a different front, the food was simply divine! The Great Gatsby dining hall was majestic. The presentation and savory taste of the appetizers and entrees were impressive -- comparable to a five star dining establishment...highly recommend! Oh, it would remiss of me not to mention the grandiose desserts -- my mouth is watering for one more tasty treat! We enjoyed dining at the Windjammer for lunch. We frequently ordered room service for our breakfast meals. (Suggestion: Coffee lovers should bring their own brand of java. The flavorless murky substance was difficult to consume!) The waiters assigned to our table in the main dining room enhanced our onboard experience. I felt they could not do enough for us. They made us feel special! A++++ Our stateroom exhibited some wear and tear, nothing major...and nothing to write home about -- not lavish by any means! Our shower was not constructed for any human beyond five feet tall and a size 2! Incredibly small. The window in our room, that we paid extra to behold the breathtaking scenes, was caked with dirt! I was shocked at the filth! I think our room attendant was shy because we only saw him about five times the entire duration of the cruise. He did a great job maintaining our stateroom! Fabulous entertainment! Very disappointed that only one midnight buffet was offered! Read Less
Sail Date February 2005
We got off the ship this morning so let me write this while my dissatisfaction is still fresh. Let me start by saying this was our first cruise. We booked it 6 months ago mainly for the experience AND the fact that we wanted to go to Grand ... Read More
We got off the ship this morning so let me write this while my dissatisfaction is still fresh. Let me start by saying this was our first cruise. We booked it 6 months ago mainly for the experience AND the fact that we wanted to go to Grand Cayman. Much to our dismay, we found out AFTER we boarded (very quickly I may add) that we were no longer going to the Caymans, but we were now going to Key West instead! A place I can DRIVE to! The reason? Berthing issues due to the hurricanes! We were extremely upset but tried to make the most of it. To put salt in our wounds, they went last week and the cruise leaving tonight (in 5 mins to be exact) is going there as far as I know. I understand unforeseen circumstances occur, but wow, couldn't dock due to storm damage ONLY this week?! Gee, I can't pay my cruise due to unforeseen circumstances in my checking account. The guy at the purser's desk could only offer this bit of wisdom, "You don't ever book a cruise for the destinations, you book it for what the cruise ship has to offer. The destinations are an added bonus." The woman at the Crown & Anchor Society desk was not pleased to hear he said that. Then why doesn't the ship stay in port? Why offer destinations at all? First off, Key West I must say was very nice. I really had no problem with it. I could understand every word spoken by the shop owners! If I never go to Cozumel again, it will be too soon. It is filled with hustling shop owners and wandering "salesmen." Everything looks filthy (except the Diamond Int'l of course, ha ha). Even an RCI ship employee says the area is totally corrupt. If one more person said Amigo, Senorita, hey buy this crap, I was going to scream. We didn't even get off the ship in Costa Maya, mostly because we haven't heard a single good thing about it, and it looked like a rocky beach full of more jewelry shops. The worst port and we stayed there the longest. On to the food and entertainment. I have heard many people talk about cruise food being so great. Well they must not have been on this ship. The food was horrible, to ME anyway. Nothing special, dishwater soups, except the lobster bisque which I liked. If it wasn't for the salad/fruit bar I would have starved. My husband liked the food a little more than me but was not impressed either. I like the Windjammer overall, most of the waiters were nice though if I wanted to order a Coke I had to flag someone down, no one ever came up and asked if I needed something. The guy at the carving station was very friendly and polite every night. We ate in the Great Gatsby one night, on a smart casual evening. Our waitress Jennifer and asst waiter Myron were very nice and funny. I did not like my bass so I got steak, which turned out to be a leathery New York strip. I should of had a choice. Jennifer looked kind of mad that I didn't like my food. She tried to hide it but I could tell. The 12:30 midnight buffet was an absolute joke. It was by far the WORST food on the cruise, if not in my life. No sushi to be seen the entire 7 days!!! I was shocked to say the least! So much for great cruise food. Entertainment- There was a show called Jump, Jive & Swing, a '30s and '40s tribute. We, along with 10-15 others, walked out. I guess it is more for the 80+ crowd. The comedian was funny. They need better shows for sure! Our attendant Hershell was very nice and if by some strange reason we cruise again, we'd like to have him. Great pina coladas and strawberry coladas. The casino was nice and we were glued to the SLOTTO machines. Overall, the ship is in good condition. Very clean and yes a few pieces of carpet up here and there but nothing obvious, I am just a picky person who looks for stuff to be wrong. I can honestly say, I don't regret going, I mean it was a new experience and the scenery was great and the people were very nice, though the photographer needs to improve his people skills and learn a little more English. I think if we went to the port we wanted to go to and the food had been edible (just MY opinion) we would have been a lot happier. We will have to think long and hard about cruising again. Read Less
Sail Date December 2004
This was a seven day cruise from New Orleans departing on 12-4-04. This is our third year in a row to take this cruise on the Grandeur, my first review. The cruise was originally booked with the ports being Cozumel, Grand Cayman and Costa ... Read More
This was a seven day cruise from New Orleans departing on 12-4-04. This is our third year in a row to take this cruise on the Grandeur, my first review. The cruise was originally booked with the ports being Cozumel, Grand Cayman and Costa Maya. Key West replaced Grand Cayman as one of the ports. I didn't really have a problem in going to Key West but I felt like RCI could have been much more forthcoming with the announcement of the change. Some of the passengers had gone to the Grand Cayman Cruise terminal internet site weeks before the cruise and it clearly showed the Grandeur wasn't scheduled to be in port during our week onboard. Despite repeated e-mails to RCI by some of the passengers on the cruise forum there was no reply to the question on changes, they just didn't answer the e-mails. With about a week left RCI finally did respond to some stating that we would not be going to Grand Cayman and would go to Key West instead. We actually talked to some passengers onboard who had no idea until check-in that there had been a change. I realize the contract gives cruise lines the legal right to do this. I think they generated a lot of ill will in how it was handled. Check in was really super, we arrived about 11:15 and with no one in line we were able to check in immediately. Check in took about five minutes total. When asked how long it would be until we could board we were told we could board at that time. The check in procedure was the best we have ever experienced on any ship. We had an inside cabin on the fourth deck and were satisfied with the size of the cabin and storage space. The cabin showed a lot of wear, the storage drawers were very hard to pull out and push in, the runners seem to need repair. A number of the door hinges that keep the closet doors from opening too far and allows them to stay open were broken. This was also true of the glass doors in the bathroom, the hinges were broken on them, allowing them to just swing around when in the open position Many times when the toilet was flushed there would be an overpowering smell of urine from the toilet within about ten seconds. It seemed to me that there wasn't a water trap to keep the odor from coming in. We complained of the problem but it was still bad even on the last morning. (Thank goodness for Lysol). There was a door leading to the service elevator right behind the back section of our cabin, apparently this is a very heavy self closing door. Every time any of the staff used the door and it closed the force of the closing jarred the whole room. The cabin steward did a very good job as well as the waiter at the dinner meal. We found that the dining room staff at breakfast and lunch were not nearly as eager to please as the personnel at your assigned table at dinner. Sometimes at lunch it could take ten minutes to simply get a glass of iced tea. Our head waiter really was a hands on type of person and did a great job. The people at our dinner table thought that overall the food was good. Some of it I didn't care for but I'm pretty much a meat and potatoes person. The desserts were overall much better with a bigger variety in the Windjammer than in the dining room. The Windjammer had a large selection of good food each day and the service was good. The only complaint about the Windjammer is the flies, they were bad if you happened to sit near the windows. For some reason the flies seemed to like the tables closest to the windows. During times the Windjammer is closed they need to have a fly patrol with fly-swatters going around. Getting off the ship was accomplished without any major problems. After three cruises on the Grandeur I will next try the Conquest out of New Orleans. The Grandeur needs to go in and repair the rooms and more importantly the sewer system. Read Less
Sail Date December 2004
The ship's condition was good, especially for one that is about 10 years old. There were a few stains on the carpet in our stateroom, but everything was in good working order. Beware of the sewage smell around the main stairway on the ... Read More
The ship's condition was good, especially for one that is about 10 years old. There were a few stains on the carpet in our stateroom, but everything was in good working order. Beware of the sewage smell around the main stairway on the cruise ship. (Yes, the rumors you've read in other critiques here are true.) The food in the Great Gatsby dining room is the best on the ship, but it is still not the best cruising food we've ever had. The Windjammer has the same food all the time and it's not that good. The Cafe in the Solarium has cardboard pizza and limp hamburgers/hot dogs, but it has French fries to die for! That's it as far as your food options. Good luck finding food anywhere but the Cafe when you come back on board the ship from a land excursion. There is always a long line there in the afternoon in port since there are no other options! Our cabin steward Alberto was excellent, as was our waiter Tamas and his assistant Koryl. The service staff in the restaurants were great. The entertainment was pretty good and I would suggest attending the funny game shows that are hosted for a good laugh! The gym was nice and modern and Ivana, the instructor for all the classes, was great. We enjoyed the spinning, yoga and Pilates classes very much! We had a lot of problems with the shore excursion desk. Using the desk's "easy" sign up sheet and drop box, we signed up for the Snorkel Safari in Cozumel, but the excursions desk mistakenly signed us up for the more expensive Snorkel Safari with Bond Sea Adventure, which meant we had to go back to the desk and wait in a long line to address their error and credit back our money. Needless to say, our Snorkel Safari excursion in Cozumel was unimpressive. We got on the boat (which, by the way, was NOT a "luxury" boat by any means as was described in the tour listing) and it took us literally 100 yards from the cruise ship to snorkel. We could have just hopped off the boat dock and swam out to where we paid $45 to snorkel. Pretty disappointing. Long before our departure date, we had also prebooked online one of the Stingray City tours in Grand Cayman, and that particular trip was suddenly cancelled just before we reached GC, and we had to again wait in a very long line at the excursions desk to resolve the issue and get placed on an alternative Stingray City tour. The excursions desk does not hold long office hours, and they do not answer their phone. I would STRONGLY suggest you purchase your excursions on shore when you get to port. There are dozens of tour operators at a fraction of the cruise ship's tour prices, and the funniest thing is that the tours we were on comprised of a mix of cruisers that paid on the ship and those that paid the operator directly, so don't let the cruise line fool you into thinking their excursions are exclusive! You HAVE to go to Stingray City! It is amazing, and well worth it. It will be something you tell everyone when you get back. Cozumel was okay. I hear there is wonderful snorkeling if you travel a few miles away from the dock. Beautiful blue water! Grand Cayman was the best, even amidst the rebuilding from the hurricanes. I will probably return there someday... Costa Maya was a dinky (population 400!) town made up of an outdoor shopping center created for the cruise ships. That's it. Overall, "you get what you pay for." We got an awesome deal on an oceanview stateroom, and for what we paid, it was pretty much what we expected. But this cruise was certainly not as nice as past cruises we've taken on Princess or Holland America, of course. We've had better food even on Carnival. My opinion is that you can make it as fun as you want and "roll with the punches" despite the disappointments and just enjoy your time away from work and the hectics of everyday life! Read Less
Sail Date December 2004
This was our first cruise on Royal Caribbean. The cruise overall gets an A- as there were a few things that I was not happy about. Embarkation -- This was probably the fastest that I have ever gone through the process of getting on a ... Read More
This was our first cruise on Royal Caribbean. The cruise overall gets an A- as there were a few things that I was not happy about. Embarkation -- This was probably the fastest that I have ever gone through the process of getting on a ship. We arrived at the Pier around 11:30-12:00 and we were on the ship within 15 minutes max. The employees kept the lines moving. Unfortunately we were not able to get into our rooms until after 1:00 so we decided to eat lunch at the Windjammer Cafe. The food was typical "cafeteria" food. After that we decided that we would be dining in the main dining room only! Room -- We booked an outside cabin on the third floor. The rooms are noticeably smaller than rooms of the same class on Carnival. People had said that there is a great deal of storage space. I have to ask where the space is they are talking about. My wife had just enough space to store her clothes, I had to live out of my suitcase for the week. The room was very quiet, never heard any noise from outside, above or below. Our room steward Vincent was very good about keeping us stocked with ice, fresh towels and fresh bedding. It was nice to always come back to a clean room. We saw how some of the other passengers kept their rooms. People can be such pigs! I actually felt sorry for some of the room stewards. Staff -- I give Royal Caribbean an A+++ here. EVERYONE on the ship went out of their way to make us happy and anything we wanted we got. This is where I think other lines need to focus more. People want to be pampered and there should never be a NO to ANY realistic request. The staff on RCI is the best of the best! Food -- This is where I was a bit disappointed. I was not overly impressed with the quality of food while on the ship. The "optional" steak that was available at dinner or lunch was VERY TOUGH! I was also disappointed that the lunch menu stayed the same every day. I would have liked more of a variety. Our waitstaff, Sivik from India and Jurate from Lithuania were THE BEST! Anything we wanted we got. AS MUCH AS WE WANTED! They remembered the little requests that each of us had on a nightly basis so that we didn't have to ask for them on a nightly basis, it was just always there. Ports of Call -- I was disappointed with not being able to go to Grand Cayman. Key West is nothing more than a shopping mecca and tourist trap. Also who wants to go to Florida on a Caribbean Vacation?? Cozumel is the same no matter how many times you go. We had an uneventful 4 hours of deep sea fishing, I would not recommend this to anyone. As far as Costa Maya...WHY DO SHIPS EVEN STOP HERE??? This place is so depressing. This is one of those ports I think they take you to because they can't come up with any other ports to stop at. I would rather spend another day in Cozumel, at least you don't have to see people living in squalor. Entertainment and Activities -- There was always something to do. I would not recommend the wine tasting unless you get one of those coupons from RCI to go for free. Bingo was fun. Also lost a good deal in the casino but we still had fun losing it! Overall -- We really enjoyed the ship. I would only recommend that RCI expand their food menus. Also, they really need to do something about that NASTY SEWAGE SMELL on deck four of the ship. I don't know why they don't fix that problem once and for all. For anyone looking for a smaller ship to relax and enjoy great cruise service, I recommend a cruise on the Grandeur! Read Less
Sail Date December 2004
For the most part, I was very happy with our Thanksgiving cruise. Getting on the ship was no problem. Finding parking in New Orleans, on the other hand, was horrible. Because of a game, conference and additional cruise leaving, it took us ... Read More
For the most part, I was very happy with our Thanksgiving cruise. Getting on the ship was no problem. Finding parking in New Orleans, on the other hand, was horrible. Because of a game, conference and additional cruise leaving, it took us about 1 hour to find a place to park. We finally found a garage that would take us. I would recommend leaving early if you are driving! We were very happy with our stateroom. It had a huge window and was actually bigger compared to the Carnival cruises in which I have sailed in the past. The shower was actually tall enough for me to wash my hair! Our room was always cleaned to perfection by our stateroom attendant, Jennifer. The second floor did often smell like sewage...that is my number one complaint. It was better towards the end of the week. The food on the ship was good, but not as great as Carnival. I liked that you could get steak every night but didn't like that shrimp cocktail was only offered once. I had a few dishes I liked, but stuck mostly to the steaks. The lunch buffet was very good, especially because I love curry. There was a different curry dish to try every day!! The snacks (burgers, hot dogs, fries, and pizza) came in handy when we missed lunch. The burgers taste much better than they look. The breakfast buffet was yummy but I was sick of it by the end. It would have been nice if they had switched some dishes. Breakfast was always the same. We did take advantage of the full breakfast room service on two occasions and were impressed. We went to Key West first and were not impressed. The beaches were rocky, the shopping was expensive, and there wasn't much else to do. From there we went to Cozumel and did the jeep and cavern tour. This was the best excursion I have ever been on!! I cannot say enough good things about that day. Our guide was great and swimming in the caves was unbelievable. From there, we went to a beautiful beach and had a delicious buffet that was included in the price. I had the best pineapple of my life that day!! We went to Costa Maya the following day but couldn't dock because of high waves. Our captain took us back to Cozumel which we were very excited about because we missed it due to the excursion. We actually stayed overnight there so we go to experience some of the nightlife. Shopping was fun and I am impressed with my bartering skills! The rest of the cruise was on the ship, which I did not find run down at all. It was beautiful and the staff was always nice and helpful. I have now been on RCI and Carnival and see pluses and minuses to both. I hope to try a new cruise line next!! Read Less
Sail Date November 2004
I'm not one to pull punches, and I also praise where necessary. There were four food highlights in the entire trip. Excellent Escargots, delicious Bananas Foster, Creme Brulee, and Lentil Soup that was fantastic. It was a shame that ... Read More
I'm not one to pull punches, and I also praise where necessary. There were four food highlights in the entire trip. Excellent Escargots, delicious Bananas Foster, Creme Brulee, and Lentil Soup that was fantastic. It was a shame that you couldn't have this for every single meal, because they were the only things I found to be excellent. Occasionally artistic presentations did NOT make up for lack of taste. As for lack of taste, the Art Auctions show that many people sometimes have truly crappy taste as evidenced by the prices obtained via alcohol consumption during said auctions. What a JOKE!!! Food was poor to fair. I don't eat at Hoss's or Ponderosa, but I bet it's pretty close (The Gatsby dining room that is). Gourmet food lovers should look elsewhere. (The WindJammer brought back childhood memories of K-mart's cafeteria circa 1980's). Desserts were the high point in any meal. Service was mediocre in the main dining room, i.e., two nights the waiter forgot to take someone's order at our table, and waiting for people was pretty ridiculous. Understaffed due to reductions was the reason given for closing the 2nd seating upper dining room. Our compliant about being guaranteed a private table was corrected by the next day. Many times my water glass or lemonade was empty or almost empty, but a prompt from someone at our table usually rectified the situation within 1-5 minutes. Bathrooms and facilities always seemed to be closed for either cleaning or maintenance. The gymnasium was in very good operational order compared to our last cruise on the Galaxy (few of the machines worked in that gym, but food was excellent to very good on Galaxy). Overall ship appearance was a little worn and showing its age, but as we waited to leave on the final day, the crew was already stripping upholstery and replacing outer furnishings. Entertainment was much better than Galaxy. Access to food and refreshments was unacceptable. Not being able to easily get access to lemonade was a pain, and the cafes/main dining had pretty limited access. Closed for Cleaning is a sign you need to get used to before sailing on this vessel. In contrast, the Galaxy buffet was open 24hrs and full access to all juice beverages was offered, regardless of cleaning schedules. The pizza/fries snack area was nice, but the pizza was hideous. Fries were excellent though. But this snack area is located in the ADULT OVER 16 section where we like peace and quiet, and kids running in occasionally with no parental supervision allowed them to run and jump on the chairs, scream and yell, etc. Many of the older vacationers were noticeably irritated. Breakfast: If there is one thing these people need to understand, it is that you DO NOT put ice cold fruit toppings on a warm waffle or pancake. But this is how it was served in the buffet area; the blueberry and strawberry toppings sitting on ice. Coffee however was good to very good. Strong fresh tasting brew. A shame that there was never cream to go with it, only the imitation coffee rich. The crew was helpful and showed a true desire to please the vacationers. Especially entertaining was returning to cabin after dinner and finding animal sculptures from folded towels on your bed or pillow. This truly brought me to good hearty laughing fit almost every night, and my fellow vacationers as well. The DJ was excellent. He could spin like a New York DJ. Well, I guess he was a NY DJ at one time. Dance floor is pretty nice. Drinks were fairly and reasonably priced compared to other ships. No fridge in some of the smaller cabins. Cabins were laid out very efficiently. No wasted space. Toilet seat broke on day 7 but was not fixed as of our departure. English was not spoken on this ship nearly as well as on the Galaxy, making it necessary to repeat several times, but eventually points were made and understood. I cannot understand why the LIBRARY, which contains paper and is the most flammable area of the ship, is the designated Cigar room. Even asthmatics like to read, but I couldn't go in there for more than 15 seconds without choking on the smoke. So much for evening entertainment. The Casino paid off for me on my few walks though it, and that brings up my final complaint. I should not HAVE to weave through the Casino's smoky nasty air to get to my dinner seating. You cannot walk through it either; you must weave to and fro to get around the myriad of slot machines and blackjack tables. But being a few hundred to the good thanks to cooperative machines eases my mind about second hand smoke. The ports of call: Key West, not great, not bad; Cozumel, crappy and filled with junky trinket shops everywhere; Belize, excellent tour of ruins; Coco Cay, didn't waste my time; Freeport Bahamas, yet another joke, and a rip off for the taxis. Embarkation was excellent experience; we were on the ship in less than 15 minutes. Compared to Galaxy's wait of over one - three hours, this alone made the trip worthwhile. Read Less
Sail Date October 2004
This review is being submitted by three Cruise Critic Members (LetsParty, Max's Mom and TedHain). Personal comments from all of us will be listed as well. ORIGINAL CRUISE ITINERARY 9-24-04 ~ Baltimore, Maryland 9-25-04 ~ At Sea ... Read More
This review is being submitted by three Cruise Critic Members (LetsParty, Max's Mom and TedHain). Personal comments from all of us will be listed as well. ORIGINAL CRUISE ITINERARY 9-24-04 ~ Baltimore, Maryland 9-25-04 ~ At Sea 9-26-04 ~ At Sea 9-27-04 ~ Key West, Florida 9-28-04 ~ Cozumel, Mexico 9-29-04 ~ Belize City, Belize 9-30-04 ~ At Sea 10-1-04 ~ Coco Cay, Bahamas 10-2-04 ~ Grand Bahama Island 10-3-04 ~ At Sea 10-4-04 ~ Baltimore, Maryland UPDATED ITINERARY DUE TO HURRICANE JEANNE 9-24-04 ~ Baltimore, Maryland 9-25-04 ~ At Sea 9-26-04 ~ Kings Wharf, Bermuda (Arrived at 12:00pm) 9-27-04 ~ Kings Wharf, Bermuda (Departed at 1:30pm) 9-28-04 ~ At Sea 9-29-04 ~ Labadee, Haiti (8:00am - 6:00pm) 9-30-04 ~ At Sea 10-1-04 ~ Nassau, Bahamas (7:00am - midnight) 10-2-04 ~ At Sea 10-3-04 ~ At Sea 10-4-04 ~ Baltimore, Maryland PROS OF CRUISE • Meet and Mingle Party. • Spending time with our new friends. • Ship had a nice layout and beautiful dEcor. • Two pools (Main Pool ~ party pool) (Solarium ~ relaxing pool for 16 and above only). • Calm seas and decent weather. • Great entertainment. • Excellent bar service in the Champagne Lounge. • Numerous activities to keep the energetic person busy. Extremely fun and friendly staff. • Ports we visited were enjoyable. • Entertainment in the dining room was pleasant. • Nice cabins with plenty of storage. • Towel art was really cute. • Snack bar at the Solarium Pool was good. • Windjammer had a decent selection of food (breakfast, lunch and snacks). • Midnight snacks were very good. CONS OF CRUISE •Changing a 10 day cruise from 5 ports to 3 ports was inadequate. At times we felt like we were just wandering around looking for somewhere to go. • Bathrooms (especially the shower) were extremely small in the standard cabins. • The smell of raw sewage in the center areas of the ship; especially on decks 2 through 4. This lasted throughout the entire cruise. Some days were worse than others. • Ship had continuous water and toilet issues. Water was slightly yellow and public toilets were backing up or not flushing. Water was turned off twice for service. • Excursions were expensive and some of them weren't worth the price. A few of them were extremely unorganized or people couldn't go on them due to lack of space. • Insufficient bar service in the Viking Crown and Schooner Bar. • No more drink cards (alcohol). • Adult soda cards were expensive. • Dining Room food was good but some portions were very small. • Service in the Windjammer was slow at times (cleaning tables). • Started to run out of food/beverage items toward the end of the cruise. • Lack of motivation from many crew members (bar service, dining room, stateroom attendants). PERSONAL COMMENTS FROM LETSPARTY: This was my seventh cruise with RCI and the second time on Grandeur. We observed a lot of changes with RCI since our cruise on the Nordic Empress last year and we were disappointed. You could tell that there were a lot of cutbacks and a change of attitudes with a good portion of the staff. Some of them had an "attitude" and were not friendly whatsoever. Not sure if we will cruise again with RCI due to this. Our cabin (3134) was located on Deck 3 near the cabin attendant's storage room. We were woken up every morning around 6:30am since they were setting up for the morning cleaning. We heard them talking, ice buckets being filled, carts clashing into each other, etc. We also think this was an area that the food service came through since there were a lot of dropping of plates throughout the cruise. The M&M party was a lot of fun and meeting those that attended was very nice. We spent a lot of time with Max's Mom/Max's Dad as well as Ted/Harriet. The Solarium Pool was our hang out during the day and we enjoyed each other's company during the cruise. Thanks to them, their friendship and plenty of laughs, our cruise was more pleasant and entertaining! DH/I kept busy with the activities on the ship and collected enough Ship Shape Dollars for two t-shirts. I climbed the Rock Wall and made it to the top which I was thrilled about. Being 190 feet above the sea was a remarkable experience. Not sure when we will cruise again but hopefully in the near future and maybe with a different company. PERSONAL COMMENTS FROM MAX'S MOM: I keep waiting for someone to cook my dinner, clean up after me twice a day, and turn down my bed - not happening here! Despite the disappointing itinerary change, we had a great time, sewage smells and all. Meeting fellow cruise critics was great. Wish we could have met up more often. We really hit it off with the Let'sParty duo and Ted and Harriet. Thanks for the tour of the Junior Suite, Ted! Our dinner partners were also fabulous. We had a great time with them all week. Our favorite spots on the ship were the Solarium Pool and the Champagne Bar. We booked another cruise on board for March and hope to do another in June. We suggested on our comment card that ALL RCI ships needed to have concierge service. We really missed that on this ship. Can't wait to cruise again. PERSONAL COMMENTS FROM TED HAIN: • Embarkation was fast and friendly. • No direction to cabin once onboard. • Junior Suite was clean but furnishings were old and tattered. • Bathroom amenities were nil. • Cabin attendant's (Marvin and Hernan) were excellent. • Found most hotel staff helpful. • Room service was timely, food quality wanting. • Luggage delivery to the cabin was slow; we found our last two bags by the elevator. • Breakfast and lunch in the Windjammer was adequate. • No assistance given to the seniors or the physically challenged in the Windjammer (spoiled on Celebrity). • Great Gatsby main seating was very good. Waiters, service and entertainment was excellent. • Entertainment in lounges was very good. • Cruise Director and staff were excellent. • Production shows, dancers and themes were good. The singers were poor. Guest performers were excellent. • Would have liked to have more time with the M&M members during the cruise (my fault, should have arranged more). • Dancing, games and parties were great. • Disappointed in not having a priest onboard, we were told there was. • Disembarkation went smoothly. Read Less
Sail Date September 2004
This was our second cruise ever for my husband and myself (55 and 54) both cruises taken this year. We chose Royal Caribbean's Grandeur of the Seas because it was leaving out of Baltimore, 30 minutes from our home, and we did not have ... Read More
This was our second cruise ever for my husband and myself (55 and 54) both cruises taken this year. We chose Royal Caribbean's Grandeur of the Seas because it was leaving out of Baltimore, 30 minutes from our home, and we did not have waste time and money flying to Florida. Our destination was Grand Bahama Island, Florida Keys, Cocoa Cay, and Port Canaveral Florida. (Our first cruise was last April on the brand new Caribbean Princess to Jamaica, Grand Caymans, and Cozumel, Mexico). We knew it was hurricane season, but didn't let that worry us. Well, guess what happened? STATEROOM: We had booked an inside room but were delighted to be upgraded to a larger outside room with picture window. (On the Princess we had splurged for a balcony room, so we cut back this time). There was adequate storage, but we could have used a few more hangers. Bathroom small, but adequate. Flushes were not as noisy as on Caribbean Princess! Lots of medicine cabinet space. In the main area there was a dressing table with side mirrored shelving up either side, good storage. Desk with drawers. Queen bed with nightstands on either side. The sheets and mattress were very comfortable, but the blanket was scratchy. No bedspread at all -- I guess because of summer. Our room attendant left us cute animals made from twisted towels, which was fun. SERVICES: There is no self-laundry or ironing like on the Caribbean Princess. The rates for getting shirts, suits, pants done are reasonable. Internet is 50 cents/minute, which adds up quickly. It is hard to get on and off for less than $3.00. Usually $5-6 if you write anything. On the Caribbean Princess it was 35 cents/minute. SHIP: First of all, the ship is very nice. The Centrum area is lovely with many curved marble steps with silver and gold lighted railings and appointments. The centrum was 8 decks high with visible elevators. The casino is very large, I believe larger than on the Caribbean Princess -- and I loved the entrance floor which looked like buried treasure under glass with coins, jewels, strings of pearls, crowns, and even a skeleton! Hubby lost $40 and I won $50, so we came out ahead! Public areas are very nice, roomy, with nice comfortable furniture in wonderful fabrics. The South Pacific room is where they had most of the dancing and it was very impressive, very large, with great sofas and chairs on different tiers, tables, beautifully decorated and comfortable. We enjoyed the Duxbury Cadillac band there, usually 50s-70s music, and they were excellent. They did country music one night too. They also held their "game shows" in this room. WARNING: If you are a private person, DO NOT volunteer for Newlywed Game or QUEST....the audience loved these, but questions and challenges tended to be on the racy side and were definitely PERSONAL. FOOD: The Windjammer buffet is good, with most everything you could ask for, and out of this world desserts -- but they weren't always open -- when they were closed you could get pizza, hamburgers, hot dogs, and fries from the grill in the Solarium (aft). The coffee and tea was pretty good (Seattle's Best coffee) everywhere. The dining room covered two open decks and was lovely. The food was excellent, with many choices. If you didn't like what they listed, ask for something else! Want two lobsters? Ask for it and you get it. Want one steak and one lobster, as you wish! Our waiter was from Slovakia. He was maybe 25-33 and a little crazy....in a fun way. We joked with him a lot. His name was Tomas (pronounced Tow-Mass). He aimed to please and worked hard for his tips. The waiters sang and danced on certain nights, and it was fun. We had a GREAT bunch of people at our table and laughed a lot. ENTERTAINMENT: The Royal Caribbean Singers and Dancers put on a fantastic musical show. Two of the girl singers were OUTSTANDING. One show was 50's music, one 40s Swing, and one called The Beat Goes On -- 50s - 80s? They had a comedian we did not see, and a juggler we did not see. Lance Ringold, gold medal olympic gymnast was there on Friday, and did a show featuring films of him in his heyday, then came out dressed as an old man with a walker, then proceeded to show us he still had the goods. He also surprised us by playing piano and singing and by doing an ariel hanging silks routine, ala Cirque de Soleil. PORTS OF CALL: Our first stop was Grand Bahama Island. We took the party boat/shopping trip. The boat was fun, music, dancing, beverages. The shopping excursion was bad -- nothing I was interested in. Overpriced junk or high-faluting expensive stuff. A bus "tour" brought us back -- "On the left is our oil refinery, here is our used car saleslot, here is our Winn Dixie...." Bleak. bleak. Bleak. Our next stop was Key West... this was great. I wish we had skipped Grand Bahama and spent two days in Key West...but as we got there, we heard they were beginning to evacuate for Hurricane Charley. Key West is beautiful with LOTS to do. We took a Catamaran Sail and Snorkel and it was very nice. We walked the streets and loved seeing all the culture and shops and quaint scenes. Not enough time. I bought lots of lotions and bath products at Key West Aloe, GOOD STUFF! Our next stop was Cocoa Cay, Royal Caribbean's private island. I was disappointed. The water was not clear, too many people? The snorkeling was hazy, not pristine like we had before. Our kayak trip was canceled due to high seas expected. The beach barbecue was nice to have, but nothing special tastewise. Our next stop was to be Port Canaveral, FLa, but the hurricane was headed right that way, so we went out to sea instead. Charley hit Florida hard...we spent one day at sea avoiding it and then started up the coast toward Baltimore. Charley started getting closer, so the captain turned us around south-east to let him pass, and then we followed him up the Chesapeake Bay to home. We did not hit bad weather, we did not have any seas higher then 4-8 feet....Captain Sven kept us out of harm's way. Sorry to miss Sea World in Florida, but it was closed anyway! We had fun watching Shrek 2 movie, having dinner with new friends, and enjoying dancing and music on the ship. All in all, we had a fun cruise. The ship is lovely. The staff was geat and aimed to please. Key West is a great town. Grand Bahama Island I could have done without. Cocoa Cay was too crowded and the swimming area was so small, I wondered about sanitation with that many people -- you know what I mean. We enjoyed the dancing on the boat and got some nice pictures on formal nights all duded up in gowns and tuxes. We even found a quiet little place high over the Centrum where the band music from down below wafted up so we could dance privately...hubby gets nervous dancing in front of people. Royal Caribbean is a very nice line on which to sail, and the Grandeur of the Seas is a lovely ship with great staff and a captain who puts safety first. I would have liked to see other activies offered, like swing dance lessons, or ballroom lessons, but only saw country line dance lessions offered. Read Less
Sail Date August 2004
Well, What can I say! This was our first time cruising. We had our almost 11 year old daughter and 15 year old son with us, as well as my mother-in-law (Who I adore!). We all had a fabulous time and can't wait to go back. Really, we ... Read More
Well, What can I say! This was our first time cruising. We had our almost 11 year old daughter and 15 year old son with us, as well as my mother-in-law (Who I adore!). We all had a fabulous time and can't wait to go back. Really, we thought we'd rather stay onboard than go back to our reality... We loved the style of the ship. It was amazing that at no time did it ever really feel crowded. I know there were lots of kids onboard, but it was never really very obvious. My daughter spent some time up in the Teen side of the Ocean Adventure club, but if you ask her, she was rather bored as they did not have enough arcade games, or other such things to entertain her for long. She did participate in a few of the activities and enjoyed them. My son is not very social at this awkward age, and preferred to stay with the grown ups. He did check out the teen lounge, but was not impressed. I think he watched "Sea Biscuit" about 7 times while ensconced in the Junior suite room 8068 that he shared with his sister and grandma. Speaking of the 8th floor, we heard chairs scraping the floor at Midnight-plus and Tile work at 7:30 or 8am as we found out we were right under the Solarium. Next time we're on the 7th floor to get away from all the noise! Food wise, we had the late seating, which worked for us as with normal activities in our reality we usually eat late anyway. The food was very good in the Main Dining room and service was impeccable. We loved the staff assigned to our table, and enjoyed the little shows they put on for us. We had a long table for 10 and met a very nice couple and their daughter, who hit it off with mine, so that problem was solved. We did find that the food service was a bit fast paced for us as we like to sit back and relax and talk at the table, not rush through our meal. We ate lunch and breakfast once on the lower deck of the dining room, and quite frankly were not impressed. We spent the remainder of the cruise eating those two meals at the Windjammer cafe, which we thoroughly enjoyed. We had fun watching the pool deck activities and our cruise director was hilarious! My Dh and I snuck out one night for the 70's Disco up in the Viking Crown Lounge and had a blast, although the dance floor was rather small for the crowd that was there. We did watch the first Show in the Palladium Theater, but it wasn't really our thing. I do love broadway, but not a romp through "Broadway Rhythm and Rhyme" which was too "Vegas" for our tastes. The Comedian, Al Romas, who was on board did a great show the first night that was family entertainment. His Midnight show, however, was adult themed and very very funny. The shows in the South Pacific Lounge were Hilarious. Catch there is if you want to participate or get a seat you have to show up early! Most nights we were either having a nightcap - love my Bailey's over Ice - in the Champagne bar listening to Dance sounds with the Music Makers, or in the Schooner Bar either signing along with Fred or listening to his brilliant playing and loungey act! Are favorite band was Roots Vibrations. We always have a fondness for Claypso and Reggae music. They often played on the pool deck as well as Coco Cay. Excursion wise, we did the Freeport shopping and beach. "Biggie" drove our bus and gave a really amazing talk. Everything from politics to how each Island supports the other to school uniforms so the island people can pick up the kids if they are truant and return them to school(HA. The International Market was not worth it in my mind. Lucaya market was a bit better. Everybody but my daughter and myself bought watches there. We did buy some things on board - wait until the last sail day - things are really reduced! We loved Coco Cay. It was very hot, and we did manage to find some lounge chairs between two palm trees for some shelter. Here is the place I would definitely advise anybody like me who really shouldn't be in the sun to get on the tender early. All the good shade ares were full by the time we took our tender over around 10am. We snorkeled, which was exhausting. The fish near the lifeguards were fun, but not much else to look at if you've ever snorkeled around Beautiful reefs, brilliant in color with plentiful fish of all types as we saw in St. Thomas. I guess all the people who go there have done some damage as most of the area under the water was boring beige. There were a lot of little rocks underfoot around the main floating area. My kids had a great time with their dad at Caylana's Cove, the water fun area. They were bummed at first that they had to wear life vest, but as dad said, it became very clear why they were needed as he saw some crazy almost frightful things happen when bouncing on the water trampolines. Next time, I think we'll do the wave runners. Key West, well it is different, but on my list of "once seen/experienced" is enough. Rather crowed when we were there. But, rather entertaining street scenes like the black man painted in silver sitting still like a tree. Lots of characters there. DO take the Trolley tour - our guide told us neat things we did not know- and that was worth it. Ripley's was gross, unless your into that kind of thing. The aquarium was ok. We left too early to see the festivities on Mallory Dock. We did not get off ship at Port Canaveral this time, but will definitely make the effort next time to see the space area behind the scenes. Our table mates went and were blown away - even their youngster! However, we were tired from the back - to - back stops, and the heat, and the many late nights we had. The only bothersome thing was that we had to get up at about 7:45 to check through onboard customs. Everyone who stays onboard still has to go through tat procedure. Finally, you can't beat leaving from a local port, which for us was Baltimore, which is about a 1.5 hour dive for us. Park and go! I would definitely get there earlier next time to avoid the lines for check in. Our ship docked back in Baltimore around 8am, wasn't cleared by customs until 9:30, and our color wasn't even called until 10:30. It was one of the last colors called - even though we had an 8th floor Junior Suite. We next sail on the Voyager of the Seas out of Cape Liberty, NJ In May - but will have to change it to June as my Daughter will have SOL tests (State Standards of Learning)and her principle suggested it would be beneficial to her as well as a great way to end her years at elementary school! So In final, I would recommend this ship, and will most likely occupy it again! Read Less
Sail Date July 2004
The ship was somewhat smaller then I expected but that just made it a little less overwhelming. The cabin attendant we had was very helpful and attentive and made the trip a delight. I would suggest packing your own snacks, bottled water ... Read More
The ship was somewhat smaller then I expected but that just made it a little less overwhelming. The cabin attendant we had was very helpful and attentive and made the trip a delight. I would suggest packing your own snacks, bottled water and sodas. If you have kids, a $1.50 per can soda will add up. The food was okay but nothing out of the ordinary and the portions were small on some meals. I would suggest not getting a cabin on the 8th deck unless you don't mind the scraping of chairs and tables from the 9th deck pool area. Shops were fair on board but not that great. Not much for an older teenager to do. My son expected a better video arcade. (they only had 3 games) Suggest you bring a portable DVD player. The room we had did have a VHS and a CD player. Shows were fair; had more fun with Bingo although that could add up. The excursions were the best part of the trip. Suggest doing the Dolphin Encounter and the Key West Butterfly Conservatory is awesome. Be prepared to shell out money for your onboard photos. I was disappointed that they didn't shoot more candid shots. Everything is posed. All in all it was enjoyable. We've already booked a cruise for next June to Alaska one Serenade of the Seas. This is a newer ship with more amenities Be prepared for a long Disembarkation. You need to be out of your room by 8am and you get to sit for ar least 2 hours in the lounge before they start letting passengers off. The fire drill is also long..one woman almost passed out. Read Less
Sail Date July 2004
The ship is nice, but not spectacular. The food was very mediocre and disappointing compared to a previous RC cruise!! I recommended they fire the chef. Very little choice, only had lobster one night in 11 nights, offered very little ... Read More
The ship is nice, but not spectacular. The food was very mediocre and disappointing compared to a previous RC cruise!! I recommended they fire the chef. Very little choice, only had lobster one night in 11 nights, offered very little seafood. The dining room had the same menu every day, with the exception of a daily special; the food was quite repetitive and boring. There never seemed to be enough tables in the Windjammer Cafe; it was always busy. The shows were okay - some were mediocre, a few were quite good. Marty Allen and his wife were quite good, as were the comedians. Many cabins had no bedspreads, just sheets covering the blankets, and the love seats did not match in color. Overall, rather disappointing furnishings. The purser's staff did not have much information on how to get to public beaches if you did not want to take a very expensive excursion. They did not generally have a map of the island, as I was given on a previous cruise each day. I suggest you always ask whether the beach you are going to is on the Atlantic side or the leeward side of the island - rough surf on the former, beautiful calm beaches on the latter. Suggest Isla Verde public beach in San Juan, Divi Resort beach in St. Martin, Magens Bay in St. Thomas, and Port Lucaya beach (Westin hotel beach) in Freeport. All can be reached by taxis ranging from $4 to $16 each way (San Juan was longest distance). All beautiful beaches. Isla Verde did not have concessions on the beach, but had little shops/restaurants half a block away. Cabs run routinely down the main street of the beach. Would not book on this ship again. Read Less
Sail Date May 2004
We just returned from a cruise aboard the Grandeur. The food was fabulous, the service was splendid, and the shows were very good. I found that the daytime activities were a bit lacking (in number and interest). We had a suite on the ... Read More
We just returned from a cruise aboard the Grandeur. The food was fabulous, the service was splendid, and the shows were very good. I found that the daytime activities were a bit lacking (in number and interest). We had a suite on the eighth level (the balcony was nice but not worth the extra $600 per couple). RCCL does a good job of running a cruise ship (this was my second time with RCCL). Room service was a bit slow, but always good when it finally arrived! Debarkation is not the best in the world. There is a set color sequence (based on the color of your luggage tag). We were way down the line so we sat and sat and sat. People with flights before 1 p.m. were allowed to exit first, so they basically went to the airport at 8 a.m. and sat and sat and sat till their 1 p.m. flight!!! Give me a break!! One last complaint - smokers rule the ship! They smoke in the casino, the elevators, the hallways, the lobbies, the lounges, the open decks, just outside the entrances to the main theater, in the restrooms, wherever they please!!! Parts of some areas are designated "Smoking" while across the room is designated "No Smoking!" It's sort of like having a "NO PEEING" section in the pool!!! Get real RCCL !!! Considering everything, I will give RCCL a good score based mainly on the quality of food, the food service and friendliness of the entire staff. Read Less
Sail Date April 2004
Embarkation - New Orleans Embarkation could not have been better....It literally took 5 Minutes from stepping out of the cab to walking on the ship. AWESOME! We arrived at around Noon and had no problems getting right on board. Sea ... Read More
Embarkation - New Orleans Embarkation could not have been better....It literally took 5 Minutes from stepping out of the cab to walking on the ship. AWESOME! We arrived at around Noon and had no problems getting right on board. Sea Days - We found most days at sea to be fun. There are plenty of activities to keep you busy, but our biggest complaint was that several activities were scheduled at the same time, which prevented us from doing some things we would have liked to. The game show activities are a lot of fun if you are outgoing and like to participate. DON'T MISS the game called QUEST. YOU WONT BELIEVE WHAT YOU WILL SEE!!! lol! There were lots of Bingo games, but they didn't push you to play like I've read in other reviews. The Casino was nice and we did see some people hit some decent jackpots, but we didn't have any luck. Cabin - We loved our cabin. We had a balcony room on deck 7 and without question liked it better than our Carnival room. The Balcony was worth the price. We thoroughly enjoyed it. We were in a group of 9 couples and our rooms were side by side. We were able to open our balconies up and make one huge balcony for everyone to hangout together. Our room also had a fridge which we kept stocked with beer from the pool bar and we then could just grab one and enjoy the balcony with friends. Some great views out there as well!!! Dining - This was our second Cruise and first with Royal Caribbean. Our first was with Carnival. We all agreed that the food in the Main Dining Room was excellent and better than our previous cruise. The WindJammer Cafe offered similar foods in a buffet style. It seemed average. The Solarium had a snack bar which served Burgers and pizza. The Pizza was not very good and the Burgers just average. Carnival definitely had the better of the snack foods with their 24 hr pizzeria and serving breakfasts and lunches by the pool. Service - We found our service to be very, very vanilla and average compared to what we experienced on Carnival. We didn't see our steward for the first 2 days and when we did, he had very little personality. He never called us by name or went out of his way for us like our Carnival steward did. We found the same in the dining room. Our waiter was adequate, but nothing special. Put it this way...our Carnival Cruise was 3 years ago and I remember Rudi, my cabin steward and Mugni, my waiter by name still. I've forgotten these guys already. Not that they were horrible, they just were nothing special. Entertainment - The Singers and Dancers in the cruise presented shows were very good and we enjoyed them a lot. They had a juggler the last night that was simply amazing. The comedy shows were so-so. The bands that played in the various lounges were also decent. The Cruise Director Tom and his staff were lots of fun and always put a smile on our face. Ports - Cozumel BY FAR our favorite port in the entire caribbean. This was our second trip there and we chose the catch the wave BOND adventure. Folks....don't miss it. IT WAS AWESOME. We rode around on what amounts to scooters, 15 ft. under water with divers swimming in front of us pointing out things for us,bringing up starfish and porcupine fish for us to hold. He took our underwater camera with him and took numerous pics for us and of us. The tour included OPEN BAR when we were finished as well as use of a glass bottom boat and all the snorkeling you want with free equipment. IT WAS AWESOME!!! BOOK THIS EXCURSION!!! After it was over, the boat dropped us in town and we trekked down to world famous Carlos n Charlie's and had an absolute Blast. COZUMEL RULES!!! Grand Cayman - This was our second trip to Cayman also. I highly recommend the island tour and Stingray City. We really enjoyed it last trip here. This trip I elected to golf at the Links course. I found it to be a fifty dollar US course, but it had some great scenery and all in all I was glad I went. We saw a huge Iguana on one hole and got some great pics. We then went to the Hard Rock Cafe for wings and beers. The wings were hot and the beers were cold, so we were plenty happy!! Costa Maya - We elected not to take a tour here. This port really needs help. It is owned by the cruise lines, and let me start by saying that the area they have built where the ships dock is great. Bars, restaurants , plenty of shopping and a great pool with a swim up bar. Next, let me say ....don't bother leaving this area. The beach and fishing village nearby is horrible and a complete waste of time. This port really has nothing to offer beyond shopping, swimming in the pool and drinking. The food served was very good in the restaurant here. Just take my advice, there is nothing worth leaving the ships dock area for that we could find. Some friends took a 40 minute ride up to Uvero beach, but said it wasn't much better and they felt like they wasted 2 hours riding up and back. Read Less
Sail Date April 2004
While not one of the larger or newer of the Royal Caribbean fleet, the Grandeur of the Seas is clean, attractive, and relatively comfortable. The itinerary of this cruise took the ship to Cozumel, Georgetown, Grand Caiman, and Costa Maya. ... Read More
While not one of the larger or newer of the Royal Caribbean fleet, the Grandeur of the Seas is clean, attractive, and relatively comfortable. The itinerary of this cruise took the ship to Cozumel, Georgetown, Grand Caiman, and Costa Maya. I must preface this review by saying that this was my first cruise vacation and that most of my criticisms of this cruise could probably be applied to cruises in general in contrast to other travel experiences. Having said that, I must say that my enjoyment of the experience was diminished by the hidden costs (over $300.00 in tips alone for a family of 5), the constant queuing for one thing or another (the line to board the tender to return to the ship in Georgetown wrapped around the block) the rushing to get off the ship for excursions, the insufficient time to enjoy those excursions, and the rush to get back to the ship after the excursions. Our original excursion in Grand Caiman were cancelled, which was bad enough, but when we got a replacement excursion and had been tendered to the quay, that was cancelled as well. The excursion that we had purchased in Costa Maya was delayed by two hours due to some problem docking and getting the gangway set, and the duration of the port call there was reduced by 5 hours without any explanation. I suppose there may have been some mechanical problem with the ship which made it necessary to leave early. As it was, the return leg was traveled at 11 knots according to the captain. I would hate to think that it was just to save on fuel. I would hate to give the impression that the experience was all bad. The staff were very kind and efficient, for the most part, and the food was good, if not stellar. Don't expect a lot of fresh seafood. If all you want is a party experience with all the food you can eat, cruising is a good choice. For my part, I found it confining. Read Less
Sail Date March 2004
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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