287 Royal Caribbean Grandeur of the Seas Cruise Reviews

This was my second cruise, first with Royal Caribbean. As my family lives in the central MD area we thought we would give this cruise a try due to much less travel. Getting to the port was uneventful as was boarding the ship, due to our ... Read More
This was my second cruise, first with Royal Caribbean. As my family lives in the central MD area we thought we would give this cruise a try due to much less travel. Getting to the port was uneventful as was boarding the ship, due to our cabin category we were fast tracked and I had also did the online boarding documents. Once aboard I noticed that the ship appeared a bit tired looking, no spit and polish look on any of the common areas. Our cabin was all that I had hoped for very spacious and comfortable, Our Cabin attendant, Lincoln, was outstanding throughout the entire cruise, promptly filling any request and giving timely and accurate answers to all questions. I was not impressed with the food as a whole on the cruise, from the main dining to the buffet and the snack bar was a cruel joke in my opinion. After purchasing drink tickets for my 12 & 11 yr. olds I found that the only places they could get their soda's were at the bars. Call me old fashioned but I don't think children should belly up to a bar for their drinks, so the wife and I had to get the drinks for them. The snack bar only had ice tea and lemonade for them to drink. I was not impressed with the children facilities or activities either, not much to do as a family either while at sea. Didn't really take advantage of shore excursions through cruise line, did our own activities ashore. Was not too excited about what was offered at ports. Also we were behind schedule last half of cruise due to matters beyond Captains control so arrived extremely late in Port Canaveral so all early excursions were cancelled. We arrived over 4 hours late back in Baltimore, one of our party had a medical emergency so we were allowed off first so I cannot rate disembarkation. Read Less
Sail Date November 2005
Embarkation at Baltimore effortless. More than ample parking on-site. Public areas not maintained at the level of other cruise lines. Rugs often dirty; glass often smeared with food/fingerprints. Carpets looked unevenly stained/bleached ... Read More
Embarkation at Baltimore effortless. More than ample parking on-site. Public areas not maintained at the level of other cruise lines. Rugs often dirty; glass often smeared with food/fingerprints. Carpets looked unevenly stained/bleached in hallways. Stateroom was roomy and comfortable. Usual complaint about lack of convenient electrical outlets. Handle to balcony door broken. Balcony chairs left chalk stains on clothing. Bathroom roomy and comfortable. Onboard activities ALL tied to purchase of some sort. Cooking demos hawked cookbooks; magic seminar sold magic kits; shopping seminar was hard-sell for worthless coupon book. Bingo held 12+ times on 9-night cruise - much too often. Fun activities included "Grandeur Quest," a wacky scavenger hunt; and Karaoke (3x). Not enough variety of onboard activities for a 9-night cruise with so many days at sea. Onboard entertainment very uneven. Headliners were good but not great. Production shows were tired and lame. Dancers/singers not up to the standards seen aboard other ships/lines. Dining room service was outstanding. Food was good and well-prepared, if uninspired. Desserts were excellent. Windjammer buffet was uneven, with uninspired food selections and very little variety from day to day. Some buffet items were cold/lukewarm. Some desserts were partially frozen. Found hair in food twice on 9-day cruise. Silverware sometimes at a premium. Other onboard food selections: pizza/burgers/fries available at Solarium pool at odd hours, usually the only available food late-night. Food was acceptable and appreciated when nothing else was open. Casino was a smoky maze - design of ship forced everyone to walk thru to get to theater. Didn't appreciate that. TV played nonstop self-promotion RCCL documentary on building the largest cruise ship in the world. Once, fine; twice, okay; but after the SIXTH TIME it wore a little thin. Excursions were OK. Pub crawl in Key West started at 10am - a little rough for drinking. Tour guide was uninformed about the stops on the tour but a nice guy nonetheless. Excursion to Merritt Island NWR should have been cancelled, as ship was 7 hours late to Port Canaveral. In the end we careened through the refuge trying to beat darkness, not stopping to look at ANY wildlife. Ended up looking at a 'gator by flashlight on Black Point Trail. Very disappointed. Best excursion of the trip was planned with private tour guide (not thru RCCL) in Grand Cayman. Internet Cafe was comfortable, but at 50¢/min connection could have been faster. Onboard shops did not carry enough sundries/toiletry items. HUGE dent in port aft hull was more than a little disconcerting! Disembarkation just as smooth as boarding. Read Less
Sail Date November 2005
This cruise was supposed to depart on Friday, Sept. 16, 2005, but could not get into port due to Hurricane Ophelia, which kept it out to sea. We finally boarded the ship on Saturday, Sept. 17, 2005, and the ship pulled out in the late ... Read More
This cruise was supposed to depart on Friday, Sept. 16, 2005, but could not get into port due to Hurricane Ophelia, which kept it out to sea. We finally boarded the ship on Saturday, Sept. 17, 2005, and the ship pulled out in the late afternoon. We were told we would be given $250 shipboard credit for the 'revised 8 day cruise'. SHIP CONDITION: Grandeur of the Seas is in great need of a renovation and make over. She looks old and maintenance is greatly needed everywhere. She looks tired. Passengers on decks 2, 3 and 4 were constantly complaining that the toilets did not work. Fortunately for us, we did not have that problem being in a balcony cabin on the 7th deck. EMBARKATION: Going out, the process was pretty smooth. We went thru the check in process fairly quickly, being Platinum Club Anchor and Crown members. We were allowed to board at 11:00 a.m., and lunch was being served in the Windjammer Cafe. FOOD: There were two basic places to eat . . . In their Great Gatsby Dining Room (when open), and the Windjammer Cafe, which was buffet. Passengers complained that the Dining Room had the "same" menu every day at sea, instead of a different one. They also complained that the food served in the dining room for breakfast and lunch was not hot enough for hot meals. Eggs were cool, toast was not toasted, bacon was not cooked fully. I found the meals to be okay, but nothing exceptional. They did have escargot one night and I asked for a second and received it. They also did have lobster tails one night, but they were only 3-4 ounces, not enough for a normal meal in my estimation. I also had an angus steak one night that had a lot of gristle in it that I could not even chew. The salmon was great all the time. The desserts were a bit disappointing - especially the cherries jubilee, and the baked alaska, two of my favorites on cruises. However, their chocolate desserts were good throughout the cruise. One night, they have a midnight chocolate buffet, which was well worth the wait. SERVICE: I thought the bar and dining room service and the room steward service was great. Everyone was very attentive and actually initiated conversations with us, which I thought was very friendly gesture. Gave them the full tips at the end of the cruise. ENTERTAINMENT: Night #1 A Comedian Max Docelli - I thought was a little raw. Night #2 Singer Hal Frazier - old timer that was really good. Night #3 Royal Caribbean Singers and Dancers - Broadway Show Night #4 Royal Caribbean Singers and Dancers - Cut Romance Show Night #5 Kyle Knight and Mistie - Magic Show - Night #6 Royal Caribbean Singers and Dancers - Swing Era show Night #7 Comedy and Impressionist Joey Van - (A MUST SEE) Joey Van was extremely funny. I laughed until my stomach hurt. Night #8 Comedy Miguel Washington - black rap jokes. CRUISE DIRECTOR: Ashley Kerr - Always up and around. CRUISE Captain : Haakan Admarker - man of little words. PURSER"S DESK : Too little staff to handle all the inquiries. Always a line. PORTS OF CALL : Unfortunately for this cruise, we missed 3 out of the 5 ports. We missed Grand Bahama, Coco Cay, and Key West, the best of the 5 ports, due to hurricanes coming and going. Very disappointed that there was no alternative plans on hand to taking us somewhere out of the area. Read Less
Sail Date September 2005
This was our first cruise.... and our last. When we first got on the ship we were excited- it was big and there were so many things to check out, we felt like we would never take it all in. Well we did by day 3 and we were bored after ... Read More
This was our first cruise.... and our last. When we first got on the ship we were excited- it was big and there were so many things to check out, we felt like we would never take it all in. Well we did by day 3 and we were bored after that. I thought the ship was in decent shape (although I have nothing to compare it to). I thought it was a little annoying that they would be painting or pressure washing the deck in the middle of the day when people wanted to be walking around and enjoying themselves. The worst part of the cruise by far were the kids- kids kids and more kids everywhere- no parents- just kids (4-17). Some of the kids were OK- we actually enjoyed talking with a 4, 5 & 7 year old who were hanging out by themselves one night- but we were wondering where the heck their parents were. The teens were horrible- they had rule of the ship- they were EVERYWHERE... not nice polite teens- rude, loud, attention seeking teens. They moved in hoards- it was un-nerving. We tried to stay in the ADULTs only pool section- but the teens took that over too... throwing food in the pool, screaming- with no one doing anything about it- except I did see a passenger (not their parent) yell at them about the food in the pool. PORTS; these aren't in order Freeport Bahamas- Yuck- huge waste of time we took a taxi to the shopping district- nothing but junk. We walked to the beach which looked beautiful- but it was so hot that day you couldn't be outside and be comfortable. We got the taxi back and went back to the ship to swim. Key West, FL -- Weather was a little cruddy that day- we rented a golf cart and zoomed around the town- it was pretty fun- the shops had interesting things!!! Coco Cay Island, Bahamas private island- this was honestly one of the most fun days we had. We did the Kayaking excursion- it was a lot of work and we are both in pretty good shape. We spent the rest of the day lounging around and swimming. FYI the food they bring to the island for you isn't too great- eat a lot before you go! Cozumel, Mexico -- We did the snorkel and swim w/the dolphins excursion- we signed up b/c we really wanted to snorkel and we really wanted to swim with the dolphins- best of both worlds right? No. the Dolphins were fun- it was something we'll never forget- it was great.... but there was no snorkel...I mean, they handed us snorkels- but we never used them...I complained in writing and we got a little bit of a refund- not really the point- I would have rather been able to snorkel- but this was our last stop and I will have to snorkel on a different vacation. Katrina came and we were ship bound the rest of the trip- we felt like caged animals. FOOD: Well the food was OK, just OK, you will never hear me say "on our cruise they served the best...." The desserts were horrible- I'm not a picky eater- they were bad. I thought I would be safe ordering New York Style Cheesecake from the Dining Room. When I started eating it- I had to pull the menu back out to check that is wasn't Bahama Style, or something else- it was really bad- I didn't think it was possible to mess up a cheesecake. We never went to the Dining room- we ordered room service from there twice- I was disappointed there was no Lobster tails or anything like that, just a lot of Duck entrees. ENTERTAINMENT: I can't remember the comedians names- there was one that was horrible- I was actually embarrassed for him- I had to get up and leave- many others did to. We didn't go to the musical- we walked by- they looked a little cheesy. One comedian/entertainer (El Gauco) was great- my husband and I were laughing so hard we were crying. The Newlywed game was cute too. Bingo was OK once. I felt there wasn't a lot of things to do for 20/30 somethings- after day 5 we barely left our room we were so sick of everything, the OK food, the rude people, we had enough. I was disappointed- I had heard many great things about RC. Maybe cruising just isn't our thing. Read Less
Sail Date August 2005
When we boarded the ship and went to our room the stench of sewage was intolerable. Unfortunately the odors only became worse. When we asked the crew, they responded by saying "we smell it too "end of investigation. Decks 3, 4, ... Read More
When we boarded the ship and went to our room the stench of sewage was intolerable. Unfortunately the odors only became worse. When we asked the crew, they responded by saying "we smell it too "end of investigation. Decks 3, 4, & 5 were the worst especially when exiting the dining room. However The Gatsby was spared. The crew, absent the dining room staff, were aloof and unaccommodating. The excursion staff seemed annoyed that I would ask questions about a certain trip (they were the worst, almost confrontational F-). A side note, we traveled in a large group and tried to book a trip prior, it was a complete waste of time, RC couldn't seem to get it together to book in advance. We did take a Eureka Fishing tour and it was awesome, although it had nothing to do with RC. Bermuda was a great port, would definitely go again. When presented with the embarkation forms we relayed we had early flights from BWI, we thought we may be the 1st, 2nd, 3rd, 4th or even fifth group off the ship, try 6th racing to the airport but we made it. Maybe RC thought we needed exercise after all the meals. The food was good but not excellent, although the staff in the Gatsby was very nice, they get the only A+ for the five days, the cruise overall was a C, only enhanced by the folks we were traveling with. We have cruised on RC several times and this is not what we would have expected, but things change I guess. This is a convenient inexpensive trip if you live in the mid-Atlantic but nothing more. Read Less
Sail Date June 2005
Just returned on the Grandeur of the Seas as it limped back to Baltimore. The ship is not quite what I am used to. While it was in pretty good shape, the layout was different. On most ships, as you walk around you pass the lounges with ... Read More
Just returned on the Grandeur of the Seas as it limped back to Baltimore. The ship is not quite what I am used to. While it was in pretty good shape, the layout was different. On most ships, as you walk around you pass the lounges with music going on, etc. The lounges on this ship were tucked at the ends and you never saw them unless you were looking. We thought the food was just passable. Had one good steak and then it was downhill from there. Out waiter was not good. He seemed to cater to those drinking wine and we were not drinking. It is usually customary for your waiter to announce to you the activities going on for the evening and breakfast. He did not tell us about the Chocolate Buffet and I did not have time to read the Compass, so we missed it. The second night I ordered another of the (good) steaks. They substituted something that was supposed to be a New York Strip. It was mostly grizzle and was very pale looking. Bad, Bad, Bad. The food in the WindJammer was the same, day in and day out. Since we were practically ignored by out waiter, we decided to eat in the Windjammer the last two nights. The people up there were more attentive than our waiter. I talked to lots of people and they had great people in the dining room. We just got unlucky. There was a lot of congested type coughing going on on the ship and of course, my husband and I were unlucky again and returned home quite sick with some type of virus. The entertainment was good except for the ship's singers and dancers. They were just passable and I had trouble staying awake at one of their performances. The cruise director, Wayne, was pretty good. The Vybes, which is the Caribbean Band on the pool deck were not too good. In the evening, you could only find coffee at one end of the ship. At the other end was pizza, French fries and burgers, and water or tea. We are use to a place being open, (Windjammer) where you could get an evening snack like soup or something, but there was nothing open at night. On the better side, my husband was lucky in the Casino, I was not. The weather was good except for the first cruise day and it was a little rough. Lots of sick people. Our room steward was very good. He took care of all our needs and kept the room in great shape. Other than our room steward, we thought most of the staff were not as friendly as other ships. The sewage odor that lots of people have discussed is definitely there. It is not a constant odor, but when it is there it is bad. Smelled it on deck two and other enclosed decks. I have to say, this was our sixth cruise, and we really did not enjoy it like other cruises. I hope future cruisers on this ship have better experiences. We do not intend to go on any older and smaller ships. Voyager class ships or nothing. Good luck to future cruisers on this ship. Read Less
Sail Date June 2005
On a scale of 1-10, 10 being the best I would give this cruise about 6 1/2-7. It was a nine night cruise to Freeport Bahamas, Coco Cay, Bahamas, Key West, Cozumel and Port Canaveral. My husband and I did not think the food was that great ... Read More
On a scale of 1-10, 10 being the best I would give this cruise about 6 1/2-7. It was a nine night cruise to Freeport Bahamas, Coco Cay, Bahamas, Key West, Cozumel and Port Canaveral. My husband and I did not think the food was that great and we did not find a whole lot to do during the days at sea. As far as the food goes, we did not find a big variety. The buffet in the Windjammer pretty much had the same things every night. The desserts we average. All the desserts with cake did not seem to be very fresh. They almost crumbled when you put your fork in them, they were not very moist. No fresh seafood was served in the Windjammer, no crab legs or shrimp. For as much as we paid for this cruise, you should have been able to get this at least one night. All the waiters were very friendly and always took away your dirty plates right away. On a scale of 1-5, 5 being the best, I would give the food about 2 1/2-3. Entertainment was also just average. There was not a lot to do on days at sea. If there was a show and you did not want to go, there was really nothing else to do. They had bingo on the ship, but you had to pay an extra $35.00 just to play. My husband and I thought that was crazy! The casino was nice, but not everyone likes to spend money gambling. I do have to say that the comedian was pretty funny. On a scale of 1-5, 5 being the best I would give the entertainment about a 2.75 Excursions-The first stop on our vacation was Freeport Bahamas. Basically, this place sucked. We paid about $39.00 per person for a bus trip to do some shopping at the market place. Thought this would be fun. Our first stop was to a candle shop/gift shop. My living room is not that big and it was bigger than this place. About 10 min. later everyone was already on the bus. Then our bus driver drove us around for about 45 min. looking a homes that cost 50,000 to 1,000,000.00. I can drive a few miles from my home and see houses much more expensive. We were not impressed. The second stop was a bar. We were supposed to receive a comp drink, but this never happened. Nothing to do there, so we had 1 drink which we paid for and 20 min later we were back on the bus. The final stop was the market place. Some nice items, but a lot of the same things in all of the stores. 3 1/2 hrs. later we were back on the ship. I would not recommend going to Freeport Bahamas or would not recommend this excursion, you should just take a taxi and go to the beach. Our second port was Coco Cay Bahamas. This is Royal Caribbean private island. We absolutely loved it there. You can snorkel, eat, swim, play volleyball, sit in hammocks, walk around. A really great place to just relax. Key West, Cozumel and Port Canaveral were all great. (Even though it rained when we were at Universal Studios.) Most of the people that worked in the stores on the ship, we found to be kind of rude and not very friendly. I guess they figure that if you don't buy it someone on the next cruise will. Also, the thing that surprised me the most was a lot of the Directors/Comedians and Crew Members make a lot of jokes about Carnival Cruise Lines to all the people on the ship and during a lot of the shows. Maybe they should think again and read some of these reviews before cracking any more jokes about Carnival. Hope this helps! Read Less
Sail Date May 2005
For anybody reading this, this was our first cruise and as such, we opted for a window-guarantee room. Embarkation was excellent, with it being only 20 minutes from the time we arrived at the terminal to the time we were in our room. The ... Read More
For anybody reading this, this was our first cruise and as such, we opted for a window-guarantee room. Embarkation was excellent, with it being only 20 minutes from the time we arrived at the terminal to the time we were in our room. The following points are worth considering by other first-time cruisers: Outside room guarantee: Room was average, but there was no fresh air. Only air came from air conditioning unit and did get stale. Food: Food was perfectly adequate, but seemed to go down in quality as the cruise progressed. Entertainment: Was reasonable, with the exception of the cruise director, whose sole purpose in life was dedicated to encourage you to spend more money at Bingo, Shopping, Art Auction or MORE BINGO!!! Gymnasium/Fitness Room: Was well equipped, although ALL classes were cancelled by the trainer at the last minute. One of the minor problems however, was the people using the facilities whilst holding various alcoholic drinks. That is to say, people who had no intention of using the premises properly and just wandered in to mess about, typing up a piece of equipment for someone who wanted to work out. The one real gripe that we would have was that on the fifth day of our cruise, my husband became ill and had to visit the on board doctor, and was met by the nurse at 0830 a.m. He was informed that it would cost $105 US to actually see the doctor. This he agreed to pay. He was then told that he could see the doctor at 0900 a.m., but if he wanted to pay another $30 US, he could see the doctor immediately ie: 0840 a.m. This resulted in my husband sitting in the waiting room for 20 minutes, obviously ill, whilst the doctor sat in his office entirely visible to us, doing nothing, simply waiting until 0900 a.m. before seeing my husband. After a brief conversation with the doctor, two very minor tests were done to see if he had picked up a bug or infection, and 10 minutes later, and a further $135 US, making a grand total of $240 US, my husband was told he must have a virus because nothing had shown up on the tests. The doctor issued some over the counter allergy medication (another $8 US), and told my husband he would feel better in four or five days. We have now been at home for four days and are now just beginning to feel better. It should be noted here that my husband is in good health and is very rarely ill. There is no doubt in our opinion that this illness was a result of a bug or virus picked up off the cruise ship, despite our handwashing, using hand sanitizer and trying not to touch high traffic areas such as stairway banisters. In closing, we will say that we generally have at least one good holiday a year - such as an all-inclusive trip to Mexico, a trip to Europe etc.... We will not be rushing back for another cruise. If you are cruising in winter as we did, choose your itinerary carefully, as the weather and seas got quite rough when we crossed the large open body of water of the Gulf of Mexico. Read Less
Sail Date January 2005
We had booked this cruise 9 months out and booked a large balcony stateroom. 2 adults, 2 kids aged 2 and 4. The check-in in New Orleans was smooth. Nice women checking us in. On the ship and in our room within 30 minutes. Our attendant was ... Read More
We had booked this cruise 9 months out and booked a large balcony stateroom. 2 adults, 2 kids aged 2 and 4. The check-in in New Orleans was smooth. Nice women checking us in. On the ship and in our room within 30 minutes. Our attendant was William. Excellent service from him. Rooms always made up, towel animals for the kids and extra towels. Our waiter Alex was a true professional. It was just too bad that he did not have the best product to work with. First night's dinner was comparable to a low class supper buffet. I ordered the prime rib and might as well ordered an old shoe. Mediocre food at best the entire cruise. The Windjammer dinning area had the same food as the dining room and was usually better. The pizza may as well have been Tortino's. No sushi the entire cruise. Breakfast was same menu every day. 2 kinds of sausage, one supposedly turkey, I hesitate to guess what kind of animal the other type was. Bacon was hit or miss, either totally hard cooked or raw and stuck together. Scrambled eggs that were like soup. The dining room was hit or miss also. Lunch varied a little but it seemed like I was on an Asia food cruise, lots of curries and Indian dishes. Pasta actually was cooked al dente in the Windjammer. I ordered the linguini and clam sauce, came to me dried out and stuck together. Sent that back ordered the turkey dinner figured you can't mess that up, they did. Having 2 small children mac and cheese was normally a good bet, except on this cruise. Picture elbow macaroni with a slice of Kraft singles on top. The ship itself is in disrepair. The wood around the hot tubs was missing areas and was a safety hazard. The women's bathroom by the Windjammer was constantly overflowing. The wood in the pool had a screw sticking up and was loose. Carpet pulled up in the pools area. Ports, having been to Cozumel before went into town and than came back and laid around the pool. Caymans beautiful water as usual, Costa Maya what a joke. You get off the boat and are herded into an area that captures you. The stuff is all 20-40% higher than Cozumel. You can go to the "quaint fishing village." Really it is pure poverty with a small beach. If you like hungry dogs, plywood shacks, and dysteria go here!! The ship leaves late so if you plan on being outside after dark make sure you have your malaria shots, killer mosquitoes. Would I cruise this ship again? No way RCI. Maybe their newer ships. I expected more. past cruises Carnival Pride Celebrity, Horizon and Zenith Costa, and Princes lines numerous Read Less
Sail Date November 2004
GRANDEUR AIN'T GRAND We just got back from a cruise on the Grandeur, and we were disappointed. This was our 14th cruise on 12 different ships and this takes the place as the worst. If we never took a cruise before it would have left ... Read More
GRANDEUR AIN'T GRAND We just got back from a cruise on the Grandeur, and we were disappointed. This was our 14th cruise on 12 different ships and this takes the place as the worst. If we never took a cruise before it would have left a better taste in our mouths, but there were numerous problems that when you compare them with other ships, they stand out. The main problem that we had was the staff and their dedication to service. There were some people who were extremely nice and helpful, including our waiter and Head waiter, but that was about as fair as it went. The assistant waiter was a psycho who was more interested in gabbing with the other passengers. We constantly had to ask for ice tea, or a straw or lemon or bread. At first we thought they were under-staffed, but we noticed all of the other tables were getting the usual service. The other staff members were busy, while ours was providing us with world views and criticism of other passenger nationality issues. The head waiter and our waiter noticed us with empty water glasses and other short comings and had to pick up the slack. On every other cruise, we had our ice tea on the tables before entering the dining room, just like we wanted it with a straw and lemon. The other service in the Windjammer was worst. We asked for cream cheese one day and the person standing nearby told me they didn't have any more. Another member who overheard me, went in the back and got it for me. My wife noticed there wasn't any chocolate donuts out, and asked and got a response, "check the other side". This was never the treatment we experiences before on RCCL or other cruiselines. The staff always made you feel like you were the owners of the ship. One night we went to Windjammer for dinner at 8:40 and at 9pm they started busting up a marble counter on one side of the room with a masonry saw. The air in half the room was filled with a cloud of dust not to mention this shrill sound of the saw. At 9:10 I walked over to the dessert station, and they removed all of the desserts. The dining room manager was standing right in front of the area and didn't ask me if he can get us anything. We asked the port and shopping person who was on duty, where we can go to in Aruba to lay on the beach at a hotel, by paying a day fee. She barely knew her name. She was absolutely no help at all. Our fellow cruise critic passengers knew much more information. This type of service was typical. As for the food, the Windjammer food was like a typical cafeteria. Some stuff day after day with a slight variation. The food in the dining room was better, but not by much. The used to have a strip steak every night for those that didn't like the selection. Now they have something referred to as a ranch steak which doesn't taste so good. In the Solarium, I walked in one morning and slipped and fell on the floor. Two women sitting there, mentioned that someone spilled coffee over an hour earlier and the staff who handed out towels walked past there and didn't clean it up or put a wet floor sign there. The floors when wet from people by the pool sometimes had signs, but this didn't. The smells of sewage that were mentioned in previous critic reviews were noticeable in our cabin and the hallway and elevator area (Deck three). When we mentioned it to the cabin steward, we got a "what smell?". We asked for an air freshener and he sprayed the cabin, that masked the smell for a short time. The room was nice and it didn't show much wear as other people have mentioned. We had a nice time, just being away, the people in the cruise critic group were great and always love cruising. We were on the Serenade in December, and it was much much nicer than the Grandeur. Read Less
Sail Date May 2004
POSITIVE: Flight was late, but cruise line took care of me. Desserts were wonderful and service was great. NEGATIVE: Gatsby entrees were a disappointment. Marsala chicken was not at all like what I have had before. Deck 4 ladies room ... Read More
POSITIVE: Flight was late, but cruise line took care of me. Desserts were wonderful and service was great. NEGATIVE: Gatsby entrees were a disappointment. Marsala chicken was not at all like what I have had before. Deck 4 ladies room was not working. Strong sewage odor on deck 5 near casino. Docking in Costa Maya was cut short according to my itinerary. We were not supposed to be at sea for 2 days. What happened? "Feel good" watch was not available in Costa Maya as we were told it would be. Gold quality (ounces) was not good for the price. Had a good time, but last cruise was better and less expensive. Read Less
Sail Date February 2004
We cruised on Royal Caribbean's Grandeur of the Seas on a repositioning itinerary, Boston to San Juan, 10/31/03. It appealed to us because it sailed from our home town. There were 4 of us: my wife, our almost 2-yea old daughter, her ... Read More
We cruised on Royal Caribbean's Grandeur of the Seas on a repositioning itinerary, Boston to San Juan, 10/31/03. It appealed to us because it sailed from our home town. There were 4 of us: my wife, our almost 2-yea old daughter, her grandmother, and me. My main reason for writing is to provide a heads-up to others with very young children: Royal Caribbean isn't for you. I've had bad luck relying on travel agents, so I tend to research our vacations myself pretty thoroughly in advance. Before booking this trip, I looked up RCCL's website, other cruise websites & reviews, brochures, etc. to get as much info as I could. I noticed that there was a rule that the indoor pool/solarium was adults only, and that the organized Club Ocean programs were for kids 3 & up toilet trained, but couldn't find any other rules regarding diaper-aged kids, so I contacted RCCL directly. I knew that the ship lacks a dedicated children's pool but I asked if our daughter could at least use the outdoor pool, and use the playroom if supervised by us, and was told yes. Once on board, we encountered many large, boldly printed signs with stern rules clearly stating that children in diapers or pull ups were not permitted in any pool or playroom under any circumstances, period, even with swim diapers and parental supervision. Ouch. The Club Ocean supervisor simply handed us a bag with a couple of plastic toys in it to use in our cabin, as if this would solve everything for 8 days of sailing. I'm not criticizing these rules, they can make any rules they like, and we aren't the kind of parents who think our child is the center of the universe and should be able to go anywhere. But it was frustrating that while they had no trouble stating this policy very clearly once on board, it is not written anywhere in any company literature available before booking/boarding. Further, their own people seemed to be unaware of this rule when I contacted them. Do they bury this info to get you to buy, and then let you find out when it's too late to cancel? If they want an older crowd, they should just make the rules clear, and they will get the clientele they want, we can go elsewhere, and everyone's happy. (Are these rules unique to Royal Caribbean? I don't know, but we've been to resorts, playrooms, health clubs, and even public pools with no such restriction.) Bottom line: If you have diaper-aged kids, find another vacation. Other comments about the cruise: Food: Fair to good banquet quality food. I was surprised that dinner offerings in the Windjammer buffet were about the same quality as in the main dining room. Service in both the dining room and the Windjammer at dinner (which we found easier with a 2 year old) was outstanding. At dinner the Windjammer is quiet, laid back and very friendly, with wait staff offering wine, desserts, etc. so it was actually a nice change from the structured banquet hall feel of the big dining room. They treated our daughter like she was their own. They even had a high chair set up for her each night, with her own specially folded napkin ready and waiting. Unlike company management, the wait staff in both rooms seems to like having toddlers around. One minor gripe...I know that main dining room seating isn't necessarily based on cabin price, but c'mon. We had the 2nd most expensive type of accommodation on board, and we were assigned to a dining room table in a dark, low ceiling area in a far corner of the room, next to a noisy busboy station. Couldn't they save those tables for folks paying bargain basement fares for inside cabins? It's another reason why we ended up in the Windjammer a lot. Cabin: Excellent. We had a 2 bedroom/2bath family suite aft, which had a large living room with a glass wall overlooking a huge balcony facing the rear of the ship on deck 8. Highly recommended, especially if your family would otherwise need two regular balcony rooms, since it's cost competitive and has a much nicer balcony and living area. The "master" bedroom opens directly on to the balcony and has its own bathroom. The 2nd bedroom can sleep up to 4, has no window and is next to the 2nd bath. No noise problems, as there are cabins-no lounges- on the floor below and the spa directly above. Since our daughter had limited recreation options on the ship, we used the balcony a lot and improvised water games with a beach pail and squirt bottle. (Of course, we could do that at home for free!) The cabin, and the ship in general, were in good condition. A broken mirror hinge in the bathroom was fixed before I even had a chance to tell anyone. Itinerary: Boston/Bermuda/Antigua/St. Maarten/San Juan. Repositioning itineraries are nice if you like lots of at-sea days, which we do. I found the port days rather stressful. In St. Maarten, for example, we shared the pier with RCCL's mega ship Adventure of the Seas, plus the nearly as large Brilliance of the Seas, and another smaller ship, the Pacific. All together, this meant that about 8,000 passengers were descending on the Island at one time, total chaos. Just try to get a cab to any place (or worse yet, get one back). By the way, Bermuda is in remarkably good condition considering they had a major Hurricane only about 5 weeks earlier. Overall: Adequate food, nice cabin and great service... it could be a pleasant vacation for the people Royal Caribbean's facilities cater to--people without toddlers. Read Less
Sail Date October 2003
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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