488 Royal Caribbean Grandeur of the Seas Cruise Reviews

This was my second cruise with Royal Caribbean, but my first to Bermuda. The biggest criticism I had with the trip was the fact that we effectively only spent 24 hours in Bermuda with an arrival at 3PM the first day and a departure at ... Read More
This was my second cruise with Royal Caribbean, but my first to Bermuda. The biggest criticism I had with the trip was the fact that we effectively only spent 24 hours in Bermuda with an arrival at 3PM the first day and a departure at 2:30PM the second day. There is a lot to see and do on the island, but the time limited your activities immensely. This is my second trip on Grandeur with Captain Thor, and I have to say that as was the case last time, the service was excellent. The cabin attendants are very accommodating while the dining staff is always on point. The bar staff does alright for how busy they are, but like all bars it can be easy to fall through the cracks if they are very busy. The ship itself is starting to show it's age a bit, not all of the areas of the ship are completely accessible for those who are wheelchair bound, and the cabins themselves are a bit dated and a bit worn. The amenities of the ship however are decent, with two pools (saltwater) and six hot tubs (two reserved specifically for kids, the' rest for adults), outdoor screen, myriad activities, a casino, and a rockwall, but they don't have quite as many features as the latest ships. The Grandeur's class of ship (Voyager) has a tendency to be replaced early, with two of the previous ships in the class/era being sold already so it's unknown if Grandeur will continue to operate into 2018/2019, but because of the clearance under the Key Bridge just outside the port of Baltimore (Grandeur clears it by a mere 20 ft), the choices will either be keep Grandeur, get a new ship of similar size, or skip sailing into the port of Baltimore. Read Less
Sail Date July 2017
This is a great New England Cruise and we chose it due to the ports and summer break. The ship is not too big, but has plenty to enjoy. We liked the musicians in the evening in the center of the ship prior to dinner, and several nights ... Read More
This is a great New England Cruise and we chose it due to the ports and summer break. The ship is not too big, but has plenty to enjoy. We liked the musicians in the evening in the center of the ship prior to dinner, and several nights there was great entertainment in the theater (comedian, juggle, and magician). We aren't into the musical/dancing events, so just skipped them. We also enjoyed three current movie nights out on the pool deck in the late evening. It felt like a drive in movie (although we did have to bundle up as it was quite chilly). Also enjoyed a daytime movie in the theater during a sea day. The ports were the primary reason we took this cruise. Loved having 5 days in port as we get stir crazy on the ship. By the last day I was so ready to get off the ship (third day of sea only), but overall this was our favorite cruise! We had two teenage boys with us, and we managed to make the small inside cabin work just fine for all four of us (with some good advanced packing planning). The large luggage doesn't fit under the bed, so plan for those to go in the closet with backpacks and thinner items sliding under the bed. Lots of small drawers that we could put things in too. We were also thrilled to have a nice flat screen TV in the room that my 17 yo had no problem hooking the HDMI cord for his PS4 to. Be warned that Dine anytime really needs reservations, but with that we got a consistent wait staff (very nice for the personal touch on a longer cruise and our team was fantastic-Joseph and Airi) and we dined most nights around 7:00 in the main dining room. Food was good with good variety. Iced Tea and coffee did taste a bit off, so i ended up brewing a cup of hot tea after a couple days. We never did one of the specialty dining as we don't feel it's necessary for the additional cost. The staff on this cruise is phenomenal with everyone being very friendly and they all seem to be working very hard with cleaning occurring regularly. We didn't do any shore excursions as we like to plan our own with research. Took an Uber to Harvard in Boston and loved that! Was a little underwhelmed with the Freedom Trail (think my expectations were too high, but still glad we did it). Portland, just stayed in town; Bar Harbor took the free shuttle into the park-a bit tough as it was crowded-might recommend doing an excursion or tour here due to that; St. John went to the Reversing Falls (meh), and Fundy Trail Parkway and St. Martin Sea Caves (nice, but not great) and short time in port was fine given the limited things to see here and would actually have preferred to stay overnight in Halifax-our favorite stop of all. Drove out to Peggy's Cove and so glad we did. Beautiful. And the town is great too-so made sure we got back in time to enjoy that. Make sure to bring clothes for hot and cool weather as even in July it was cool up in Canada especially at night for movie night on the pool deck. Nice jogging track up top for the sea days (plenty of walking on port days)-except one day it was too windy. Overall the entire family enjoyed the cruise and it was a great way to take in New England. Read Less
Sail Date June 2017
We chose this cruise because our friends were celebrating their 50th wedding anniversary on this cruise and we wanted to celebrate with them. I enjoyed the ports and the ship was lovely. It also helped that we had perfect weather the ... Read More
We chose this cruise because our friends were celebrating their 50th wedding anniversary on this cruise and we wanted to celebrate with them. I enjoyed the ports and the ship was lovely. It also helped that we had perfect weather the entire time! My husband and I did not like the food at dinnertime. Many times we were disappointed because the menu would call the entree by one name and the dish was nothing like the description. For example, crepes were more like a casserole and the beef Stroganoff was actually a beef stew. The pizza on the ship tasted like cardboard. The morning lectures on the history of cruising and area lighthouses were excellent. The shows were average--nothing outstanding, and two nights there was only one show, which took place during our dinnertime. The ports were very interesting, despite the fact that we had been to them all several times. We found one tour in each port that we had never done and found most of them really good. We were disappointed with two of the tours but Royal Caribbean felt that we were justified in our disappointment and gave us partial refunds for them both. Although I felt that this cruise was very overpriced, I did have a good time and came back well-rested. Read Less
Sail Date June 2017
Unpacking once and being in several New England cities and New Brunswick and Nova Scotia during the warm summer months was our 50th Anniversary 'Get Away' with the entire family (13 of us). Everyone could do what they pleased on ... Read More
Unpacking once and being in several New England cities and New Brunswick and Nova Scotia during the warm summer months was our 50th Anniversary 'Get Away' with the entire family (13 of us). Everyone could do what they pleased on board and for shore excursions and we could still get together and share our experiences each evening. The food was O.K. (not as good as the premium lines (Celebrity or Princess)) and the staff and service was excellent. Entertainment was good but a little short on variety (twice had one show only in a small venue that couldn't possibly hold all the passengers) and the ship's singers and dancers were excellent. Weather cooperated and this was a wonderful cruise. Positives: Great service, friendly staff, clean ship, efficient crew Negatives: Mediocre food with better food available at a premium in the main dining room or at the specialty restaurants. Food was labeled with fancy names but the resulting dish was less than advertised. Bring things to do -- unless you like trivia games, they are somewhat short on educational or enrichment programs that are not tied to spending money (art auctions, jewelry sales, etc). Read Less
Sail Date June 2017
We choose this cruise because another family invited us and the Ports of call looked fun. It was a fun cruise overall and the ports of call were very interesting except perhaps St John. The food and pool (small and salty, no slide) are a ... Read More
We choose this cruise because another family invited us and the Ports of call looked fun. It was a fun cruise overall and the ports of call were very interesting except perhaps St John. The food and pool (small and salty, no slide) are a bit sub par and the teen room had very few real arcade games mostly just scam machines. However, the staff were were very friendly and provided excellent service. The jacuzzi's were nice and the gym was also good. The kids had a fun time on the on board rock climbing wall. The windjammer buffet had good hours and the varieties of food was good but it could have been a bit better. The teen room only had on Wii and PS3 and it would have been better to have newer consoles and more of them. Also, more classic video arcade games would have been fun as well. Read Less
Sail Date June 2017
I chose to cruise for my husband's 80th birthday because that is what he wanted. We love cruising and RCCL is our favorite cruise line. However, I had to consider finances for the family joining us and this was the most affordable. ... Read More
I chose to cruise for my husband's 80th birthday because that is what he wanted. We love cruising and RCCL is our favorite cruise line. However, I had to consider finances for the family joining us and this was the most affordable. They didn't have to fly to Baltimore and it was only 5 days. Grandeur of the Seas is older and therefore does not have the bells & whistles the newer ships have. The kids would have had more to do one of the Oasis class ships, but those are quite a bit more expensive. We had two granddaughters (10 & 7) and twin grand nephews (8) in our group and they thoroughly enjoyed the kids program. We had a junior suite and our son and nephew each had a large interior cabin. The advantage of a large interior is that there is a king size bed and two beds above it on each side so parents didn't have to sleep in a bunk bed, which I believe is the case in the smaller interior cabins. The kids liked coming into our cabin when having to wait for the parents because we had a balcony and room for them to sit. The service in the dining room was slow, but there were 11 of us so I'll cut them a break. They really tried hard to please. However, sometimes the wait to refill a glass of water was long. The food was ok. The Windjammer was always packed, but somehow we managed to get a table, even the one time we showed up for lunch at the same time. If you like a peaceful meal time, try the dining room for lunch. The menu is limited but they have a great salad bar which attendants prepare. You choose the ingredients and they put it in a bowl then chop it for you. Nice. Wish I had discovered it early on, I would have bypassed the Windjammer. Being that this was a short cruise, we had only 3 shows. The first night we got there late due to dinner lasting past 7:00. A comedian was performing and because it was the family hour it was clean and funny. My husband thought the headliner with the RCCL singers and dancers was the best he'd ever seen. I'm not sure I totally agree but it was one of the best. The last show was dancers & singers and another comedian. (We did forgo the dessert so we could make it. Our dining time was 5:30 and show was at 7:30.) We are seniors and have quite a few cruises under our belt, so we cruise for the sake of cruising. Don't participate in games or pool activities. I didn't even make it to the stores! We did go to the movies, I was impressed with the selection: LaLa Land, Beauty & the Beast, Lion, and A Dog's Purpose. The fitness center was always packed. I attempted walking a couple of days but it was too windy outdoors. However, the kids did climb the rock one afternoon so it couldn't have been windy at the time. About excursions. I booked a transfer from the ship to the Horseshoe Bay Beach which every book will tell you is a must see. We booked through the new service RCCL offers and had booked 1:30-5:30 but they changed it to 3:30-7:00 and we cancelled. We could have taken a bus (but you need exact change and that would have been $9 pp r/t in change for 11 people). The bus leaves you at the top and you have to walk down a ways to get to the beach. My husband would not have been able to do the walk down let alone the walk up. I learned after the fact, that taxis and vans will now take you down to the beach because they built a roundabout. There is a ferry to St. George and Hamilton but we chose to go to Snorkel Park Beach which is walking distance and spent a lovely afternoon on our first day. ($5 entrance fee, extra for chairs and umbrellas but nothing outrageous. A bucket with 5 beers was $25 and a pina colada was $9) The second day we chartered a boat from Sail Bermuda to go snorkeling. I tried going through the ship to charter a boat to go snorkeling but the price was almost twice as much. The ship needs to stay in port longer, at least one day so we can have one full day to do something rather than two half days. All and all we had a wonderful and memorable time. Read Less
Sail Date June 2017
I enjoyed our cruise to Bermuda overall. The staff was diverse and friendly, especially our stateroom attendant and main dining room waiter, which we very much appreciated. The staterooms were clean and surprisingly well-sized for a basic ... Read More
I enjoyed our cruise to Bermuda overall. The staff was diverse and friendly, especially our stateroom attendant and main dining room waiter, which we very much appreciated. The staterooms were clean and surprisingly well-sized for a basic interior room with a queen bed. I was disappointed in how few healthy or vegetarian options there were, both in the Great Gatsby main dining room and especially in the buffet-style Windjammer Cafe. I was also disappointed in how hard it was to connect to the ship's Wi-Fi network due to its bad coverage throughout the ship and the number of times my devices dropped off the network due to poor signal strength. I don't really have an issue with the speed of the Internet on the ship's Wi-Fi since I understand why it would be slow in the middle of the ocean (low latency and limited satellite bandwidth), but the Wi-Fi network itself should have a stronger signal (especially in the staterooms) and should not be so prone to device drop-offs. Read Less
Sail Date June 2017
Random thoughts: Grandeur needs a refresh of all the public areas! However, the convenience of leaving from Baltimore and the quality of the staff more than make up for this. The check-in process was much slower than previous ... Read More
Random thoughts: Grandeur needs a refresh of all the public areas! However, the convenience of leaving from Baltimore and the quality of the staff more than make up for this. The check-in process was much slower than previous Baltimore departures, however that may be due to the time we arrived (about 11:30). Captain Thor participated in many events, and we saw him much more than any other captain of any other ship. The caribbean band on the pool deck got old after the second day. Need a better variety of bands. A band that was onboard with a group played one day on the Lido deck and had the whole deck rocking. RCI take note! The cruise critic meet and greet the second morning was not worth the time. Everyone sat and listened to the crew. I would recommend using a venue with limited seating so people can actually mingle. Nassau as a port of call is getting old for frequent cruisers. Our group stayed onboard to enjoy the pool, but it was drained. With all this said, I would still do the same cruise again in a heartbeat! Read Less
Sail Date June 2017
Great to see a bit of the America's Cup. Great itinerary. Great veterans recognition! We love the port of Baltimore but it was not as quick on and off as prior cruises. Sad to not see an aerial show any more. This is an older ... Read More
Great to see a bit of the America's Cup. Great itinerary. Great veterans recognition! We love the port of Baltimore but it was not as quick on and off as prior cruises. Sad to not see an aerial show any more. This is an older ship but still in very good condition. The crew was visible and very friendly. Activities director Tanya should be promoted.. very hard working. The entertainers were very good... and not just musical. Singers and dancers were among the better we have seen on RCI. We sailed with friends, ate too much, enjoyed snorkeling in CocoCay. Weather was perfect. Don't miss Horseshoe Bay Beach in Bermuda! Just wish the ship got in a little earlier to Bermuda and left a little later. It was 2 partial days there. Looking forward to seeing the new dock at CocoCay. We would sail on the Grandeur again... this was our second time on the ship. Read Less
Sail Date June 2017
We had an excellent dinner experience in the Main Dining room, with our waiter and assisted providing superior service, willing to go the extra mile in providing for our requests. The entertainment in the Schooner Bar was exceptional. ... Read More
We had an excellent dinner experience in the Main Dining room, with our waiter and assisted providing superior service, willing to go the extra mile in providing for our requests. The entertainment in the Schooner Bar was exceptional. The piano player, Kim Kinrade played and sang non-stop for four hours, without sheet music!! He only used an Ipad for the words to each of the MANY songs he knew from memory including the Beatles, Billy Joel, Buddy Holly, Chuck Berry, and numerous other artists and groups. He was always ready to take requests and rarely, if any, did he not know the song requested. I was impressed. He will be on the Grandeur of the Sea through September 2017. Embarkation went as smoothly as expected, but a number of passengers, including us, experienced malfunctioning key cards, requiring a visit to guest services to acquire a new one. Although we arrived early enough to avoid waiting in a long line, others were not as lucky and spent a good amount of time waiting for service. The Ports of Call were disappointing. Bermuda was the only exception, hosting the America's Cup race, which resulted in many visitors. We visited the immediate port area which offered shops, pubs and restaurants at reasonable prices. Georgetown as all shops, typically found at cruise line ports. Coco Cay was a nice beach, but not exceptional. Read Less
Sail Date June 2017
I chose this cruise for the destination and because one of my potential cruise mates was afraid to fly and lives in Silver Springs MD. Unfortunately she did not join us and I will never sail out of the Port of Baltimore again, but that is ... Read More
I chose this cruise for the destination and because one of my potential cruise mates was afraid to fly and lives in Silver Springs MD. Unfortunately she did not join us and I will never sail out of the Port of Baltimore again, but that is beside the point. The itinerary was very relaxing. The spa services were wonderful but hard to schedule due to demand which is a testament to the quality of the service. The constant sales pitches to dine in specialty restaurants or to buy special entrees were beyond annoying especially since they interfered with the quiet enjoyment of the meal one was trying to eat. Nevertheless the food was good and a culturally diverse variety of food was offered. There were comedy shows in the Palladium on three nights and the comedians were beyond hysterical. Nightly entertainment in the Centrum was excellent offering a variety of musical styles from a very talented band. We were forunate to have some extremely talented fellow travelers who were discovered during Karaoke night in the South Pacific Lounge and much to my delight, were put to work for Karaoke in the Centrum one evening. The cabins were clean and well maintained. The staff was generally friendly, professional and courteous however on the final day at sea we experienced an elevator breakdown which made the disembarkation process with luggage rather stressful. The staff offered no extra help to compensate for the loss of the elevator. Waits for an elevator were interminable. The sunset rum tasting cruise was delightful and I was able to take some amazing photos of the sunset over the ocean. The mini bus tour was a bit long at 5 hours but that feeling did not kick in until about hour 4. I took the tour because I wanted to see as much of Bermuda as I could for the 25 hours that we were in port, so I would definitely recommend it in spite of its length. Read Less
Sail Date June 2017
Even though getting on the ship was a bit of a hassle, we very much enjoyed our cruise. This was our first cruise and it met our expectations in every way. Despite the ship's age it was clean and well-maintained. The crew in ... Read More
Even though getting on the ship was a bit of a hassle, we very much enjoyed our cruise. This was our first cruise and it met our expectations in every way. Despite the ship's age it was clean and well-maintained. The crew in particular were for the most part incredibly courteous and friendly, quickly learning our names and making us feel right at home. The comedy shows were wonderful and my mother-in-law very much enjoyed the 70's night and Broadway show. We did the glass boat tour at night and our captain Kevin was funny and engaging. Dining at the Windjammer was good but a little crowded at times, and our servers in the dining room were top notch. My daughter was a little bored with the lack of teen-friendly things to do and the tiny arcade, but otherwise we all had a fantastic time. Looking forward to our next cruise to Alaska. Read Less
Sail Date June 2017
My family member planned the cruise. The room was comfortable. It did take a few days to get used to the layout of the ship.I did not have any input other than opting for the "anytime" meal option which was good and paying tax ... Read More
My family member planned the cruise. The room was comfortable. It did take a few days to get used to the layout of the ship.I did not have any input other than opting for the "anytime" meal option which was good and paying tax and gratuity upfront. I highly recommend this. In hindsight, I would have read the newsletter provided everyday more thoroughly. I realized after the fact that I missed a lot of activities & perks. Especially in the spa & fitness center. I enjoyed the healthly options provided in the Windjamer. I actually lost 1 pound! Overall, it was a good cruise. I enjoyed the funfilled & diverse atompshere. The crusie director & activities manager did a great job of keeping us entertained. The young singers & dancers were top knotch. The musicians were outstanding. I did not like the "hard sell" of additional food package's. It was a big turn off. Overall, the weather was perfect & it was a smooth sail! Read Less
Sail Date June 2017
The port (Baltimore) is only an hour from my home. I decided to join extended familly members on the cruise. It took me a while to get used to this ship. I'm used to slightly larger ships (not the HUGE ones). But after I did, I ... Read More
The port (Baltimore) is only an hour from my home. I decided to join extended familly members on the cruise. It took me a while to get used to this ship. I'm used to slightly larger ships (not the HUGE ones). But after I did, I really enjoyed The Grandeur of the Seas. The entertainment on board was excellent. Another review said there wasnt much to do on board. I beg to differ. There was plenty to do! The Palladium had wonderful shows each night. Mr. Gazzarra was the best! I hope he's on future cruises. I like to play slots on board, but I played very little on the Grandeur. I don't know if it's RCCL or just this ship, but I like the way other cruise lines do it (at least Carnival does): You have the choice of using cash or using your ship card to "bankroll" you. At the end of the cruise, Casino spending is listed on the bill. I brought very little cash with me, thinking that was how it would work. Well, I spent a little bit the first day, but didn't play in the casino AT ALL for the rest of the trip. And the ATM charged 6.5%. Not sure why they make it so hard. We were in Cabin 8587., More on that in the cabin review. The Ports of Call were good. It would be good if we had a wee bit more time at Bar Harbor, Portland, Halifax and St. Johns. It seemed like it was so early when we shoved off. Also, signs at each elevator bank giving the gangpplank location would be nice. Some of us missed the anouncement. Over all a good trip on an able ship, Just choose your accommodations wisely. This was the best disembarkation I've ever experienced. Read Less
Sail Date June 2017
My wife and I both 61 yrs old took this cruise for our 40th anniversary out of Baltimore. We arrived a day early and stayed at the Best Western on O'Donnell Street. One of the best decisions I made prior to the trip. Nice hotel with ... Read More
My wife and I both 61 yrs old took this cruise for our 40th anniversary out of Baltimore. We arrived a day early and stayed at the Best Western on O'Donnell Street. One of the best decisions I made prior to the trip. Nice hotel with breakfast with a shuttle to the inner harbor for dinner and then a GREAT shuttle they sub contract to take us to the port and pick us up. Picked us up at 10:45am from the hotel and 15 minutes later dropped off. On return we left the ship at 7:30am and there where 3 vehicles from them waiting to take us back! Embarkation went very smooth as we got out of the van and the driver put suitcases near the handlers and we just walked off to the ship! We arrived about 10:45am after passing a line of cars and walked right on ship. Never being on this ship and our only 2nd cruise in 15 years, we were a little confused after getting on deck 4 the centrum. They had the center all filled with tables and big signs for selling stuff. So we stumbled around and finally found where our room would be, then went up to the Windjammer to eat. Room was ready at 1:00pm and our luggage was delivered by 3:00pm. Be prepared for them to ask you at least 20 times about buying the separate dining packages the first day on every corner of the ship you may be. Annoying to say the least. Ship looked great to us, but met some people that said they have been on 50 or more cruises, so others may have other remarks as they have many to compare to. But this being our 2nd cruise, we thought it looked wonderful and we did a lot of staring around at all the glitter. We had cabin 4556 and could not have been happier. NO noise, great bed and right in the middle of everyplace we needed to go. I even came up with a solution to an annoyance I had been reading about here on CC about the shower curtain sticking to a person. I brought 4 big binder clips and some string and put a clip on each side about half way up the curtain. I then found a place around the sink to put two other clips across from the others and tied string to each clip and pulled till the curtain came out from the stall and tied to the clip. Worked great and never stuck to me, just a little funny trying to duck under the one string when getting into shower and funny to look at! I should patent it! See attached picture! My wife and I consider ourselves foodies, meaning we love to eat and eat most anything. We ate all our breakfasts and lunches in the Windjammer and all dinners, when not off ship, in the dinning room using MTD. Here is where you will read, (now that I have read reviews and completed the trip) different views of the food. I cook most of our meals at home since I retired, and consider myself a pretty good cook. This food was very adequate, especially at the Windjammer. The main dinning room food was presented very well and most everything was delicious, not quite gourmet, but very good. I always ordered two appetizers and two desserts at each meal to get a variety and in case one may not be to my liking! So don't fret, you will get your stomach filled up and have your buttons bulging. I think we enjoyed this trip to as there seemed to be more people our ages or within 10-20 years. They announced there were 180 kids onboard, but I only noticed 10 or so. Entertainment to us was very good, especially the main events. Paul Rudder was the director with "Tornado" Tanya and they did a great job. Think we saw them all but one, where people told us it was really good. Our only thumbs down act was on the first night with a comedian in her late 50's who did an adult act for the late showing which we thought was just tacky! Of course we knew it would be somewhat dirty, but it was just gross. NOT a great way to start a weeks cruise. But then again some people roared! Can't say enough about service. Everyone we encountered was friendly and helpful. You feel like you want to give extra tips to all of them and we did on a few! Excursions: Boston we did the hop on hop off. This was probably our least liked stop as it was just big city with people, cars, traffic everywhere. Lines to places to eat and being on our own on a drop off we just wondered around feeling lost! We did visit a few places of interest, but was glad to just get back to ship. Portland we did the Portland Discovery tour on our own with a trolley and boat tour. Portland was a very beautiful city and we loved this stop. We did the trolley, the ate at Dimillo's right behind were we boarded the trolley. Lunch was very good and the best part was after we were done our boat tour start was almost next door, so no rushing around looking for places. Bar Harbor was maybe tied for our favorite with Portland. We did Oli's Trolley which we enjoyed and then walked around the wonderful town. Many nice shops. Asked one of the storekeepers where to eat and she said a couple places, one being Side Street café. Went there at 11:00 before crowd and had a great lunch of lobster rolls. St Johns we did a private tour with Dave's taxi which was a good choice. We had 6 people in a mini van and we could come and go whenever we wanted. Took us to a nice place to eat also. Not a ton of things to see here beside scenery, but we saw them at leisure. My only advice to this tour is not to have more than 5 people. They squeezed 3 people in back seat and luckily they were not all my size. Tight fit for them I'm sure. Halifax we did another private tour with Halifax Titanic tours. The driver was very professional, dressed in a suite, talked fast, pointed to many things through city. Only thing to us anyway was way too much information if that is possible. I guess if you want to see it all he is your guy, but looking at every church and old building got a tad boring to just us. Other in the van loved it I'm sure as I saw one of the women hug him when we left! He took us to many nice places after getting out of city though. Just not sure I'd do it again. Leaving the ship was just like when we arrived, like clock work! We decided to carry our own luggage off the ship so we were told to be in the centrum at 7:30 to 8:00am to leave. Luckily I walked out about 6:30 and saw that the seasoned people knew to start lining up their luggage early. So I went back and got ours and brought it out to do the same. Half hour later the place was packed and we were like number 10 to get off ship. About 7:15 they allowed us to leave and we just showed them our sea pass and custom paper and we were in the parking lot being picked up by our transfer people from Best Western. We were on the road by 7:45am. Great ship, good food, entertainment, cabin, a wonderful vacation! Read Less
Sail Date June 2017
We chose the 5 day cruise on the Grandeur of the Seas since it would be my 1st cruise experience. My husband didn't want it to be overwhelming but enjoyable. Although, I don't have much experience to use as a comparison, overall, ... Read More
We chose the 5 day cruise on the Grandeur of the Seas since it would be my 1st cruise experience. My husband didn't want it to be overwhelming but enjoyable. Although, I don't have much experience to use as a comparison, overall, I enjoyed myself. The ship sail was calm for most to the trip. We were not allowed to go on deck due to the weather for only an hour of the 5 days onboard.The positives were the dining service, food selection, entertainment: RC Entertainers, comedians, tribute to veterans and cultural and diversity celebrations. The only negative for us was the automatic and daily gratuity placed on our bill. Even this was explained and handled in a professional manner when presented to guest services. This vacation was the determining factor of whether I would cruise again and due to my experience I decided that I would. We received a great onboard deal on a 7 day cruise to the Bahamas on the Anthem...Can't wait. Read Less
Sail Date May 2017
The crew were amazing and made our experience very joyful. Paul and Tanya are happy upbeat people that make you want to dance the night away. All shows were top notch. One complaint I have is for the early dining, it was hard to make 2 ... Read More
The crew were amazing and made our experience very joyful. Paul and Tanya are happy upbeat people that make you want to dance the night away. All shows were top notch. One complaint I have is for the early dining, it was hard to make 2 out of 5 of the shows, as they only had one scheduled at 7:15 on 2 of the evenings. Our dining room staff was not able to get us out in time to see those shows. The ship needs to spend more time in Bermuda too, as it is a lovely island with gorgeous beaches. I would like to go back, but will look for a cruise that stays longer there. The only reason that I am giving a 4 rating is because of our dining experience in the main dining rooms. They were very sweet and kind, but lacked something( efficiency, training, ???,). Otherwise it was wonderful. Read Less
Sail Date May 2017
The cruise across open seas was wonderful. Customs/Security was a breeze, I don't think the CBPS agent even glanced at our passports when we were coming back into the U.S. All of the ship's crew were very knowledgeable, friendly, ... Read More
The cruise across open seas was wonderful. Customs/Security was a breeze, I don't think the CBPS agent even glanced at our passports when we were coming back into the U.S. All of the ship's crew were very knowledgeable, friendly, attentive, respectful, and kind. However, what I did not like about the overall appearance of the ship was that there was supposedly a remodel done within the last year, however, I was still able to see broken wood fencing on the top-most deck surrounding a play area, lights out in the main dining area, and also rust spots in several areas across the ship, from hinges and screws to doorways. Almost every window on the ship had caulking around the pane that was over-spread and not very attractive to look out of. The one saving grace of this cruise was the food. The food at the Windjammer and Giovanni's was decent. The food in the main dining area was wonderful, but partially lacking in variety and exceeding in a manner that was too extravagant. A word of advice I will give you is to not get any type of oil/sun screen on your Ship Card. It will wipe away the bar codes on the back and you will have to get a re-issued card from Guest Services. The musicians on the ship are very good, however, I did experience an issue where I was recording a small segment of a performance on-board and the bass player of one of the bands seemed to not like that, as he pointed a me and then made a camera-shaped motion to someone on a higher deck, then watched me closely for the next couple minutes, while barely playing. There were no signs prohibiting cell phone recording, and I did not have it any higher than my waist, while sitting, but the event made me feel uncomfortable, so I ceased any further recording after the song had ended. Security was plentiful, and the ship tour was highly enjoyable. The food was far from exceptional in variety of options that would be enjoyable (too extravagant or distasteful additional ingredients), but the taste of what was selected was on the higher end of very good. At Bermuda, the shops were pricey and varied in prices the further back from shore you walked, for the same items. The attractions on the island were wonderful, and the beach was a real joy to be on. Snorkeling gear allowed you to see some beautiful fish by the rocks out in the sea. At Nassau, the shore excursion on the semi-submerged windowed boat was enjoyable, but only small fish less than 2 feet long were seen. The Straw Market was a nightmare. The people were badger-some and trying to eek every dollar they could out of the tourists. The market salespersons were locals who would constantly ask you to buy something and mention how long they spent working on the items and how they would "give you a good deal", proposing some high number then cutting it for a third of that and offering you that as a final price, then just as you're walking away from the sale they'd cut it by another 20-30% for just another few dollars. No police officers or police vehicles were seen the entire time we were on the island. If you do go here, watch your wallet, it isn't far off from the olden days of a thieves island. At Coco Cay, the sights were wonderful and the ferry to shore was nice. The issues began with the weather. The side of the island which had seating available on the beach was made intolerable by the constant blowing of sand in your eyes/face. Unfortunately due to these factors, I was unwilling to stay long, and did not enjoy my time on what should have been the most memorable day of the cruise. Also, fees to use equipment on the water were outrageously over-priced and clearly rated to take advantage of the private-island tourists who already spent an arm to get there in the first place. Shouldn't an island and equipment owned by Royal Caribbean be free to use for participants of the cruise hosted by Royal Caribbean on their own private island? Lastly, what would have been the most memorable event of the cruise, the shore excursion for parasailing, was cancelled due to high winds. Bad weather ruins all. Read Less
Sail Date May 2017
I thought the cruise line could do a better job of controlling the hours that we are in port. We arrived in Bermuda mid afternoon on a Saturday and shops closed at 6:00pm so if you wanted to shop and do an excursion good luck in ... Read More
I thought the cruise line could do a better job of controlling the hours that we are in port. We arrived in Bermuda mid afternoon on a Saturday and shops closed at 6:00pm so if you wanted to shop and do an excursion good luck in finding something that would fit the time frames available. We decided on an afternoon excursion ( The Rum Cruise which was excellent) and we were going to shop on Sunday before the ship left at 3:00pm. We did not know that you couldn't buy any of the fabulous rum that was pitched on the Rum Cruise on Sundays at the tax and duty free prices so we had to pay FULL PRICE which was almost double!!! We arrived in Nassau at 1:00pm and were leaving at 11:59pm/Midnight. Again, if you wanted to do something that involved the beach/sun AND shop... Good Luck!!! Most excursions were 4-5 hours long and again the shops closed at 6:pm. And I wasn't going to eat in Nassua (and pay out of pocket) when our meals were already included in our cruise fee. At Coco Cay (Royal's Private Island) we arrived at the same time as one of their other cruise ships. It's a big island so that wasn't really an issue except for the lunch meal. They only have one food station (it does have multiple lines) but it was very unorganized with little direction from the staff as to navigating the lines. I think but I'm not sure if all the lines were serving the same items and it took forever to get through the line. I really did not anticipate spending a large part of my day waiting in line for my food, another line for a drink, another line for condiments and then try to find a seat at the picnic table area. The island was very nice and the food was good for a picnic setting but I've been there before when it was just one ship and things went a whole lot faster and smoother. I think that Royal Caribbean does an excellent job at being a friendly and accommodating ship but I thought the "Ports of Call" could have been better planned. I wouldn't do this cruise again if the times in port are not changed. Read Less
Sail Date May 2017
I usually pick Royal Caribbean as they are one of the very few cruise lines that have "single friendly" pricing, e.g. 150% instead of other lines usual 200%. I also stay with RCI as the benefits they give frequent cruisers are ... Read More
I usually pick Royal Caribbean as they are one of the very few cruise lines that have "single friendly" pricing, e.g. 150% instead of other lines usual 200%. I also stay with RCI as the benefits they give frequent cruisers are vastly superior to other lines, especially access to their Concierge Lounge with complimentary drinks around the ship for 3 1/2 hours every night. No other line has similar amenities for frequent passengers with the exception of the "all inclusive" lines. RCI's prices are among the lowest also.; however their food - although improving over the past year or so - is NOT as good as other budget lines, e.g. Carnival, NCL RCI has "standardized" their product across their fleet and there is little to distinguish one ship from another. I find that crew members on RCI are invariably friendly and accommodating so long as your request is withing their established guidelines.There are few "little extras" that some are alsways looking for. Read Less
Sail Date May 2017
We choose Grandeur of the Seas leaving out of Baltimore because it was so convenient for us since we live in Maryland. The food in the Great Gatsby Dining Room was amazing and the service by our waiters was awesome! The Park Cafe on ... Read More
We choose Grandeur of the Seas leaving out of Baltimore because it was so convenient for us since we live in Maryland. The food in the Great Gatsby Dining Room was amazing and the service by our waiters was awesome! The Park Cafe on Deck 9 in the evening did not have a very big selection and the food was just okay. Most nights it was only hot dogs, pizza and nachos, along with cold sandwiches and panini's.. The cheese for the nachos was just passable. Embarkation and disembarkation was very smooth. No problems or issues. Our cabin was nice - just wished the shower was a little bigger. Entertainment was great - the comedian who performed on the last night of the cruise, Mike Marino was hilarious! Wished we had docked at Hamilton in Bermuda. Took a cruise there about 11 years ago and just found it so much nicer than King's Wharf. We did not care for Nassau at all. Read Less
Sail Date May 2017
This cruise started out a little rocky due to water issues throughout the ship but it quickly turned into very calm seas.(pun intended). We loved everything about this ship from the ease of layout, good food, great entertainment , and ... Read More
This cruise started out a little rocky due to water issues throughout the ship but it quickly turned into very calm seas.(pun intended). We loved everything about this ship from the ease of layout, good food, great entertainment , and excellent service. Our weather was ideal except for one day. We have never stayed on deck three of a ship before and it was great on the Grandeur. It was just a few flights up to all the action that goes on in the centrum and a quick elevator up to deck nine for the pool. We never had any problems finding seats at the pool of bartenders willing to get drinks. Our dining room waiters(Antonio and Denny) along with the maitre D (Dan) were top notch. We can't say enough about our room Steward (Ida) who was prompt, efficient, and made great towel animals every night. Enjoying the cruise was one thing but what really made the cruise fun was seeing the very visible and funny Captain Ante throughout the ship and in port. He was with his family and it melted my heart seeing what a great hands on dad he was. Sailing in and out of Baltimore was a breeze and I will definitely sail on the Grandeur again. Read Less
Sail Date May 2017
I am overall extremely happy with my cruise vacation with royal Caribbean. I am extremely happy with my service provided by my stateroom attendant Arya Prasetya. Arya went above and beyond the call of duty. Arya recognized us by name ... Read More
I am overall extremely happy with my cruise vacation with royal Caribbean. I am extremely happy with my service provided by my stateroom attendant Arya Prasetya. Arya went above and beyond the call of duty. Arya recognized us by name by the first evening. Arya always said good morning and was generally interested in our plans for the day. Arya provided his card and advised us we could call him at any time if we had any issues. Arya even cleaned our room more than once in a day! The room was spotless other than the clothing and luggage mess we had made ourselves. Even though we left our belongings all over the place, Arya was still able to make our room look clean! I have not had any other comparable experiences in any travel setting with room attendants including hotels in which I can say were close to my experience with royal Caribbean (last year we had Gloria and she was also great). As far as bar service goes, I received EXCEPTIONAL service from Bipul Arya. As soon as I got to the bar, Bipul recognized me and would say "rob how are you I will be right with you". I knew that if Bipul was at the bar, I would not have to wait long. This was not favoritism on Bipuls part, he was just that good of a bar tender. He was fast, efficient and entertaining. In the time that most bar tenders could make 1 drink, Bipul would have already helped 4 other customers. Bipul also did fun tricks as he was making drinks and would keep everyone at the bar in a great mood. Each morning I would find Bipul and ask him what bars he would be working at that day and when. I would base my bar selections on where he was working as I had bad experiences with other bar tenders. From watching others at the bar I found that not many people tip the bar tenders. I make it a point to tip with every drink. I would like to think that the bar tenders would remember the people who are actually tipping and try to provide them with a little faster service but that was not the case with most tenders. Even if I got crappy service I would still tip, and I spent a LOT of time at the bar (over $300 in tips alone). Most tenders did not care that they were being tipped and seemed to come to expect it. I also did not find it acceptable that on a Bermuda cruise, the bars would not have goslings rum, and most bar tenders did not know how to make a dark and stormy or a rum swizzle. Goslings was not the only thing in short supply. On two separate mornings I was unable to get a Bloody Mary on the deck due to the fact that they did not have Bloody Mary mix. I believe that royal needs to employ someone to restock the bar constantly with essential items such as Bloody Mary mix on the deck bar in the morning where most of your guests are enjoying the weather and drinking. Some of the bar tenders need to be taught the basic drinks, such as a mudslide as they often had to be told by people at the bar what kind of drinks they needed. In my experience at the bar I had 4 bar tenders whom I have NO complaints about and received exceptional service. Obviously Pibul was by far the best of any bar tenders I had experiences with. There was also two bar tenders on the deck, KT (unsure of the rest of his name) and Allan belliso. These two gentlemen knew their drinks and knew to make them fast. They did not delay in helping people and making them happy. I also had great experiences with Jason who works in the casino bar. Jason was off to a rough start with my first order of drinks on the ship. I joked around with Jason that he got the order wrong and he made sure to correct it even though I did not really care, I was going to drink the drink anyway. From that interaction on, Jason remembered me and my usual order and always made a good drink and I did not have to wait long at all. I did not get to experience ALLof the bar tenders and I'm certain they are all great, however, most of my time was spent at the deck bar or the schooner bar. While at the deck bar, some of the bar tenders were very slow moving (I watched one take 7 minutes to make ONE Bloody Mary and nothing else). The good bar tenders were able to multitask and make two three or four drinks at once, but some would make one drink at a time and it was a very slow process when the bar was busy. I was very satisfied with all of the bar tenders as they were walking around taking drink orders so that I would not have to get up from my seat. This is a great service to provide. I was upset that each time I was in the South Pacific, the bar was not open. I remember this bar being open all the time last year, especially during karaoke and the adult game show, but not this year. I am also upset that the bars do not stay open later. My group consisted of several people who work nights and we are up very late. We were unable to find any drinks late at night as the Viking and casino closed too early. I also think that there should be more deck activities later in the evening for those people who are not up at first light. I understand that most of your clientele is over 90, but throw us young people a bone and do a belly flop at 5pm or a sexy man competition at 7pm. Upon arrival to the ship my group was Immediately dissatisfied right offf the bat. The muster drill. Something needs to be changed about this. If the muster drill is supposed to be at 5pm, them give a 5 minute leeway and start at 5:05. There is no reason we should all have to wait 45 minutes just because some idiots think they don't have to attend. I'm not going to stand huddled in a group for 45 minutes while you search an entire ship for 2 people who did not want to attend. If the muster is THAT important then add a stipulation in the contract that if you miss the muster, you're off the ship. Goodbye. Furthermore, is the muster really that important? Nobody learned anything at the muster drill other than the fact that your employees are unorganized and need a megaphone since they cannot yell loud enough. My suggestion, end the muster, I'm sure every other guest that was on that ship will agree, it was ridiculous. Read Less
Sail Date May 2017
Embarkation took a long time due to the processing of crew members following the ship being in dry dock. This delayed the ship leaving port by 3 hours but thankfully RCI put in some time in the itinerary in order for us to get to Bermuda ... Read More
Embarkation took a long time due to the processing of crew members following the ship being in dry dock. This delayed the ship leaving port by 3 hours but thankfully RCI put in some time in the itinerary in order for us to get to Bermuda on time. I feel the cruise singers and dancers were also affected by the dry dock time as their shows were opening night performances and it showed (one male dancer even kicked a female dancer in the head - oops!). I loved King's Wharf/Dockyards - it has all you need! Shops, restaurants, historical and social attractions and beach! Advice: don't pay for the excursion to the beach- admission to Snorkel Park Beach is only $5 (versus the $35 RCI will charge you!). We could have stayed longer in Bermuda to explore more of the island, but I know I will be back in the future. Our stateroom attendant was top-notch, and our wait staff appeared to be newer in my time dining, but they were still polite and professional. Thanks to Cruise Critic for the Park Cafe advice - it was my new favorite food spot! The cruise entertainment staff could have used a pick-me-up (not enough energy for the job), but Tonya and the Grandeur orchestra were fantastic. Loved the Veterans Ceremony and Parade of Nations - be sure to bring the camera for those! My family and I (all adults) took a relaxing pace to our cruise and weren't disappointed. Of the 2,053 passengers, only 100 were kids, so folks looking to get away from children should definitely cruise in May! Read Less
Sail Date May 2017
Of about 14 cruises, this was BY FAR the worst embarkation experience I have ever had. Just shy of 2 hours to park, go thru security (that part was quick), and check in. Horrid line management for dropping off bags and for the check in. ... Read More
Of about 14 cruises, this was BY FAR the worst embarkation experience I have ever had. Just shy of 2 hours to park, go thru security (that part was quick), and check in. Horrid line management for dropping off bags and for the check in. The Gold line took longer than the regular line; the terminal was still packed when we finally boarded at about 3:30. Once on board, the ship was scheduled to depart at 4pm, but due to an unspecified propulsion issue did not depart until 7pm; however, this did not affect the rest of the trip and was not an issue after this initial delay. We were assigned to 8pm dining, when I had requested Freestyle at the time I made my reservation. I was advised to correct this onboard. Guest Services told me they would see what they could do and would get back to me by noon the second day of the cruise. I did not hear anything at all. LUCKILY our waitstaff was so good at 8pm that we were happy staying there; but it would have been nice if Guest Services had kept their word about getting back to me. After this rough start, the rest of the trip was much, much better! Our dining team was terrific as mentioned (Jason and Timoteh). All the food we had was terrific. I liked the soda program with the special cup and the freestyle Coke machines. Was a great deal, and much better than the way it used to be when the only Diet soda at the bar was Diet Coke. The shows we went to were great, too- a couple of stand-up comics and two production shows were quite enjoyable. Our cabin was well-maintained and very clean. I like the new bathrooms! In Bermuda, we took the dusk glass-bottom boat tour. It was at capacity and a bit cramped; however the guy giving the tour was funny and very personable. The only other “problem” I would like to mention occurred at the Solarium adult pool. A couple had their young toddler in the pool; this child was in no way old enough to be toilet trained. I watched the Pool Staffer look at them for a number of minutes, expecting him to ask them to take the baby out of the pool. He did not until I approached him and let him know that the baby was certainly not toilet trained, and that the Solarium is the adults only area. I was surprised that he was not inclined to take action until I asked him to. All in all, this was a great trip, and I recommend the Grandeur and enjoyed her great staff. Read Less
Sail Date May 2017
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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