3 Helpful Votes
Sail Date: July 2018
My husband and I are “empty nesters” now, so we decided to treat ourselves to a cruise. We chose Royal Caribbean because we had cruised with them once before and had enjoyed it. This cruise did not disappoint. It was smaller than the ... Read More
My husband and I are “empty nesters” now, so we decided to treat ourselves to a cruise. We chose Royal Caribbean because we had cruised with them once before and had enjoyed it. This cruise did not disappoint. It was smaller than the ship we sailed on last time, so there weren’t quite as many activities, but we had plenty to do for the five days of the cruise, considering the fact that almost two days we were able to go ashore. (We went to Bermuda.) What struck us the most was how friendly and helpful all of the staff were. The food was amazing as well... consequently, we indulged far too much! We didn’t love the musical productions, so we ended up going to the Casino instead. Our favorite activity was the trivia games in the Schooner Bar. We teamed up with other people there, which was a fun way to meet other cruisers. We chose to get a suite and were very happy we did. The room was comfortable and reasonably spacious, with an awesome private balcony. Again, the staff went out of their way to get us anything we asked for. We have already decided to take another cruise on Royal Caribbean next summer. Can’t wait! Read Less
1 Helpful Vote
Sail Date: July 2018
Grandeur is a great ship with great staff but has seemed to tailor its daily activity schedule for the retirees/seniors that frequently travel on this ship. This was my second sailing on Grandeur (last one was a 7 night to Bermuda in ... Read More
Grandeur is a great ship with great staff but has seemed to tailor its daily activity schedule for the retirees/seniors that frequently travel on this ship. This was my second sailing on Grandeur (last one was a 7 night to Bermuda in 2015) and although I had similar expectations to some of things I remembered on my first sailing, I did not expect this sailing to be so boring during the day and the food quality to diminish. Most of the cruises big events such as the pool deck party, love and marriage game show, or productions were during days when we were docked, when most people had excursions and were off the ship. Additionally, they did not have much to do during the sea days (4 total sea days) unless you wanted to learn how to make a towel animal or exercise, making both pools a packed place. Even the rock wall had select hours with 1-2 hour time frames available during the day making it very limited for anyone to use. The food was also below my expectation of what I know I've gotten from Royal Caribbean in the main dining room. Much of our food was given to us cold leaving us to send it back meals multiple nights and having to go to the specialty restaurants or eat in the ports of call just to get a decent meal. Having traveled on 5 cruises, 3 Royal Caribbean cruises - 2 on Grandeur and 1 on Enchantment, I expected a little more activity during the day not a retirement community ship and definitely better food. Outside of the cruise being boring, this ship has the best attentive staff that you truly remember and get to know and size if you're not looking to be on a super large ship. If I choose to do another smaller ship sailing, I'll stick to the Royal Caribbean cruises out of Florida instead which all have been fun. Read Less
Sail Date: July 2018
The food was good the service was very good all the staff was very attentive about the meal and they checked on every on at the table to make sure every thing was presented well and tasted very good. The ships interior was kept up very ... Read More
The food was good the service was very good all the staff was very attentive about the meal and they checked on every on at the table to make sure every thing was presented well and tasted very good. The ships interior was kept up very well but the exterior needed much work such as paint and windows also needed cleaning. The cabins were very clean the rugs wear old but in good shape the same for the furnishings. The embarkation and disembarking at Baltimore pier was the most efficient that we ever experienced in a long time. We wish that all Royal Caribbean port of call was as efficient as this port. When it comes to ports and shore excursions we believe some of there prices are to high depending on distance form the ship duration of excursion and type of excursion . we found that if we just take a cab to your were you want to go it casts about one quarter of what the ship charges if you leave a enough time you will be back in plenty of time before the ship sails. Read Less
Sail Date: July 2018
Staff was amazing, Steve was a magician our room was always clean. Traveled with family who is vegan and they had amazing vegan options in the windjammer. Grant in the Dining Hall made sure there were vegan options for my uncles. The beds ... Read More
Staff was amazing, Steve was a magician our room was always clean. Traveled with family who is vegan and they had amazing vegan options in the windjammer. Grant in the Dining Hall made sure there were vegan options for my uncles. The beds were comfortable, we had an ocean view room. I did experience some sea sickness and the "hospital" on the ship did provide medication for that. There were always newer movies being played and the Palladium Theater was my go-to spot. The DJ in the club could have a better variation of music. I went to the "club" about 6 or 7 days out of the 9 day cruise and the music was often repeated. Overall the cruise was wonderful and I plan to go on another cruise in a year or 2 with friends and possibly a bigger ship. The shops were great and everyday was a new adventure. Read Less
2 Helpful Votes
Sail Date: July 2018
This is our 3rd cruise in 4 years with Royal Caribbean. Great staff, food, activities. Like the smaller ship - quieter atmosphere if you want to get away and relax. We didn't travel with any other family members. We have done ... Read More
This is our 3rd cruise in 4 years with Royal Caribbean. Great staff, food, activities. Like the smaller ship - quieter atmosphere if you want to get away and relax. We didn't travel with any other family members. We have done this cruise two years in a row. We really like royal Caribbean. Staff is friendly and always willing to help. Loved the performers and they had good entertainment. Food was very good and there was plenty. We enjoy going out of the Baltimore port since it's an easy drive. Would love to catch some other destinations leaving from this port. We booked our next cruise on board. We have really enjoyed royal Caribbean and feel that it's an older more reserved crowd although there is plenty to do for the younger crowds and those who like more of a night life. There is a large variety of excursions available Entertainment is good - GREAT COMEDIAN MIKE MARINO, and some other shows. Entertainment also in main center on shop. Also plenty of trivia and other activities including ballroom dancing lessons and zumba. Read Less
2 Helpful Votes
Sail Date: July 2018
We chose this cruise because we wanted something for our family. Our boys are 12 and 14. Our departure was easy and fast. We love that the ship leaves from Baltimore, as it is a short drive from our home. We arrived on board at 1:00 p.m., ... Read More
We chose this cruise because we wanted something for our family. Our boys are 12 and 14. Our departure was easy and fast. We love that the ship leaves from Baltimore, as it is a short drive from our home. We arrived on board at 1:00 p.m., and it was the easiest check in ever! When our boys first entered the ship their eyes lit up and bugged out! They could not believe how beautiful it was everywhere around them! Our cabins were below decks because we like not only the quiet and the darkness, but the cabins below are always much less in cost than the higher decks. If you don't have a problem with no windows, it is the way to go. We spent so little time in our rooms, it really did not matter. Our cabins were managed by Reginald, who did such an amazing job at taking care of our "family circus". He was kind, patient with all of us, and would have our rooms immaculate in the blink of an eye! The dining..ohhhh..the dining! This is where the Granduer of the Seas set itself apart, not just the amazing food in the Great Gatsby, but the SERVICE...oh my..the service was stellar!!! Andro and Akeil became our friends over our 9 days cruise. Our boys thought they were the nicest waiters in the world (not just on the ship), but the WORLD! Again, patience, kindness, information about next-day activities, excellent food, we never wanted for anything. I would barely think "I would like coffee", and it would be delivered!. They knew our names within one day, and we truly felt pampered by them each and every night. The only thing about dinner seating, is I wish that there was a way to ensure dinner could be a bit earlier to accommodate the shows. One show is at 7:15 and the other is at 9:15, and when you are eating at 8, you either miss the last few minutes at 7:15 or the beginning at 9:15. This is not a huge deal, just something that we noticed we would like to be different. Our teens hung out with us most of the time, they did visit the arcade, but at a $1.25 a game (limited), they lost interest pretty quickly. They didn't hang out for the tournaments, which would have probably given them more of an opportunity to do more games for free. The did have a lot of programs for teens and there seemed to be a handful that were involved in the activities, but our boys were more interested in the pool and playing table tennis. We loved Bermuda, it is such a beautiful place, with rich history and lovely people. Our excursions (through Royal Caribbean were nice, but very pricey for the experience). Our first night we went on a Pirate Ship Glass Bottom Boat Excursion, which was very nice, but should not really have been billed a Pirate Ship (we expected more "swashbuckling"), but it was more a tour with two gentlemen (both very nice and knowledgeable), but this trip was really a "glass bottom boat tour", and really did not need to the schtick of Pirates. I only say this because if you had young children expecting a "Pirate Adventure", it may not meet their expectations! The tour, however, was amazing!!!! We saw beautiful sea turtles, many beautiful fish, fed hundred of fish, saw a shipwreck and enjoyed delicious rum punch! I would recommend it, but would just a take a regular glass bottom boat tour. In Bermuda we also did the Zoo/Aquarium Excursion. It was lovely. A bit smaller than what we thought it would be but very nice just the same. I would say that if you are watching your money, to simply take a Taxi and purchase tickets into the Zoo/Aquarium. We paid almost $400 for this excursion for our family, as it included a water taxi, however, we could have just taken a taxi for about $21.00 each way and then entered the Zoo/Aquarium for $35.00 for the whole family. That excursion COULD have cost us $77.00 instead of $400, and we did leave scratching our heads at the cost. In Nassau, we had already booked an excursion through our Travel Agent at a much less expensive venue. We did a dolphin excursion at Balmoral Island that was not through Royal Caribbean, and it was fantastic! We had the best time on this beautiful island, where we learned, played, laughed and completely enjoyed our time! The one and only hiccup, was the ship came in at a later time than what our excursion time was, however, after working with a very nice person at Guest Services, who let us call the company we straightened it all out. I do have to comment that the Royal Caribbean Excursion Desk people were not only not helpful with this issue, but the man that we spoke with was downright rude. He basically stated..hey..you didn't book it through us, so there is nothing I can do for you. Guest Services, though, saved the day. Our final excursion was in Cococay! Such a pretty little island! The lunch was amazing as well and provided by Royal Caribbean. I would warn parents with young children, however. We booked a Snorkeling Adventure through Royal Caribbean, that was described as "children the age of 5 would be comfortable with this excursion". They did recommend that they should be able to swim, however, it seemed more "tame" and "family friendly" than other snorkeling adventures, and that is why we chose it as it was our first snorkeling adventure. We were provided with life jackets, and for $10.00 they give you a new kind of snorkeling equipment, that quite frankly, it pretty terrible. My mask would never seal correctly. Long story short, we were in about 30 feet or more of water for the experience, which may have been ok, but they forgot to tell us about the jellyfish (while not harmful) can sting, and it can hurt for a few minutes. My oldest son, had two land on him, and he grabbed on to me in a total panic because he didn't know that they were not going to cause him harm. Unfortunately, the seal on my mask did not hold, he jumped on me to avoid being stung and I had water in my mask, up my nose, down my throat etc. Two lifeguards, thank goodness, heard my son yelling for help and came quickly to our aid, but this could have gone sideways very quickly if I had not been wearing a life jacket of my own. My suggestion, ensure that you know before you go, how deep the water is, whether or not you need to watch for jelly fish, and if they are safe or not (just be prepared, so you don't freak out). There was another lady on this trip that came out of the water crying for the same reason that we did..she was unaware that we would be around so many jelly's. The story has a happy ending, though. We ended up on a sand barge, where the kind staff showed my boys jellyfish on the deck to reassure them. We had some lovely drinks and relaxed on the barge for quite a bit. We even saw a Barracuda! Our boys finished out the day having lunch with us (terrific lunch provided by RC) and then utilizing the floating playground in the water. FYI, this is another $22.00 per person, but you can use your Sea Pass. Please remember that when you are on Cococay, if the "beach package" isn't included in your excursion, your are going to pay extra for umbrellas, floats, etc.(floats were an extra $18.00 a person ) The people ON Cococay, who were booking the floating playground and selling mats to lay on were also not very nice. They seemed as if they really, really...REALLY did not want to be there. The playground time was for 50 minutes, and the boys did have fun while they were there. The rest of the cruise was relaxing and lovely! Again, great staff, great food, wonderful service. Fun things to do all over the ship..you won't be bored! We would recommend Royal Caribbean, and have! Just a few FYI's for Newbies - Make sure you check and double check excursion information, and put aside some extra money for the "extras" that are not included. It was a fantastic cruise, and we are thrilled to have had the opportunity to have this family vacation! Read Less
2 Helpful Votes
Sail Date: July 2018
I have never done a cruise and I was so nervous I wasn’t going to like it. I was afraid I’d get sea sick or have a feeling of being trapped. I was nervous about being in the middle of the ocean for days. We arrived at best western in ... Read More
I have never done a cruise and I was so nervous I wasn’t going to like it. I was afraid I’d get sea sick or have a feeling of being trapped. I was nervous about being in the middle of the ocean for days. We arrived at best western in Baltimore the night before. They had transportation for us and we were able to leave our car at the hotel. I loved everything about this cruise. The staff was remarkable, the shows were like Vegas and the food was unreal. I was nervous about it being a smaller and older ship. I thought it was going to be outdated. It was a beautiful ship and very up to date. I was very happy with Bermuda and coco cay. It was so much fun and a lot of memories were made on that ship. There were so many different places to eat on the ship. Each place bringing its own unique foods. There was a lot of variety. My children were able to find things they love and Enjoy. There is always something to do on the ship. There’s a show or game happening somewhere on the ship at all times. You can never get bored. I was nervous about leaving my child in the childcare area. When I got there and saw how secure and dedicated the staff was, I felt at ease. My children begged me to take them there each day. Read Less
1 Helpful Vote
Sail Date: July 2018
I have cruised RC several times before and we had been on the Grandeur before about six years ago and were pleased. Things have changed though. The boat is older but very clean. The service is outstanding. They now charge for room ... Read More
I have cruised RC several times before and we had been on the Grandeur before about six years ago and were pleased. Things have changed though. The boat is older but very clean. The service is outstanding. They now charge for room service which I was not happy about it. I went to the spa for a massage and to relax but felt pressure to buy products. I never went back. Bermuda was great. We stopped in Nassau at one pm and it was a madhouse. They try to get everyone off the boat at the same time which made everyone late. We spent six hours on the blue lagoon excursion to get 20 minutes with the dolphins because everything was so backed up. They need to stagger people getting off. It was chaos. I stopped at the desk to talk with someone and they said a shore excursion rep would contact me because other people had also complained. No one contacted me and a credit showed up a few days later for 20 dollars a person for a 106 dollar experience. The jet skiing in CoCo Cay was fantastic. And the beach was great. Again I can’t say enough about the service. Outstanding. I don’t think the rewards for loyalty cruising is all that great. I was a gold member this cruise and have moved up to next level but I think I will try a different cruise line next so I can compare. The rewards aren’t enough to keep me coming back. I didn’t expect a Disney cruise level experience but was not wowed. Read Less
3 Helpful Votes
Sail Date: July 2018
We selected Royal Carribean for our annual family vacation. We travelled with approximately 30 members. We were truly disappointed by the appearance of the vessel. The strong "rocking " motion of the ship made even the most ... Read More
We selected Royal Carribean for our annual family vacation. We travelled with approximately 30 members. We were truly disappointed by the appearance of the vessel. The strong "rocking " motion of the ship made even the most experienced cruisers in the group ill. The drink package price is exorbitant, skip it and pay as you go. Staff is very friendly though some have difficulty understanding english. One of the members of our group was inappropriately touched by another guest. It was reported to security (she was only 12). It was understanding that the offender would be required to be escorted by an adult for the remainder of the trip, but he continued roaming the ship at will. Unfortunately, this caused an us against them environment and we escorted our 12 year old victim as we believe it to be unsafe. Should we choose to cruise in the near future, it is doubtful that we will select RC. Read Less
2 Helpful Votes
Sail Date: July 2018
We took this cruise with kids ages 16, 12, 4, and 1. There was nothing for any of them to do and it was a consensus that all of them hated this vacation. The pool and cabin staff were rude because my young kids were crying and screaming ... Read More
We took this cruise with kids ages 16, 12, 4, and 1. There was nothing for any of them to do and it was a consensus that all of them hated this vacation. The pool and cabin staff were rude because my young kids were crying and screaming during the trip because they were so bored. The teenagers stayed in their room and slept most of the trip because when they tried to go to the teen room, they were made fun of by other kids and no adults were present to help them. I actually cried a large portion of this trip because I felt so unwelcomed. Every activity schedule before 7pm involved gambling, drinking, or forcing you to spend tons of money (e.g. FORTY dollars for ONE bingo card). A shore excursion to the beach was $39 per peson whereas a taxi ride off the ship to the same beach was only $7 per person. Royal Caribbean was obviously out to rob you of every dollar in your pocket. The only enjoyable part of this cruise was the food. The waitstaff in the Windjammer Cafe were awesome. The shows and comedians were fair, althouhh my younger kids couldn't attend due to the late times. I will NEVER sail Royal Caribbean again. If you have a family with kids of any age, go Disney or Carnival all the way. Read Less
Sail Date: July 2018
We decided on this cruise because Bermuda is my favorite island destination. Also, Baltimore is fairly close to 3 of us. This was my first RCCL cruise, though I have enjoyed several on other cruise lines. I was quite pleased with ... Read More
We decided on this cruise because Bermuda is my favorite island destination. Also, Baltimore is fairly close to 3 of us. This was my first RCCL cruise, though I have enjoyed several on other cruise lines. I was quite pleased with the experience. Embarcation was painless . Cabins were ready at 1 as promised. We dropped carry ons and explored the ship. Luggage was delivered later. We had 2 additional cabins, ocean view on deck 2. Adequate and nicely maintained by Stephen. Dining room meals were tasty but even better was the service by Robert and the rest of the staff. Robert is entertainment himself. We ate occasionally at the buffet and small venues. Pool very small. 11 year old grandson did not partake of offerings in kids club. Ship is well maintained and clean. No rough seas going or coming. Bermuda!! Yes!! We splurged on a private van for the 5 of us and lucked out with Marilynn Smith. Very expensive but worth every dime. She took us to all the places I wanted to share with the family. I love Bermuda! The men played golf at Port Royal Club the morning of the second short day. They loved it. Close to the port. Next time we will take a cruise that docks in Bermuda for more than 24 hours! We did a little shopping on the ship and at the port (disappointing). The art auction was not our favorite either.... We did not see any shows because we were lazy and enjoyed our cocktails and nice dining experience at night. Straight to bed after dinner!! Very relaxing cruise. Ready to go again as soon as possible. Read Less
3 Helpful Votes
Sail Date: July 2018
We wanted to do a quick cruise for my summer vacation from school and wanted to avoid flying. Driving to Baltimore from our home in Virginia was relatively quick and easy and we arrived a bit later then we usually do (12 ish) and ... Read More
We wanted to do a quick cruise for my summer vacation from school and wanted to avoid flying. Driving to Baltimore from our home in Virginia was relatively quick and easy and we arrived a bit later then we usually do (12 ish) and parking was fairly quick. We always avoid the porters and carry our luggage on and off the ship. The embarkation was very, very quick and the line was very short. As we are Diamond on Royal, we had no wait at check in and it was fast. We had expected a medical questionnaire but there was none. We were on the ship by 1 pm and the cabin was available. We did a first on this cruise and had an inside cabin. Our room was tight but functional. After we stowed our cases we sorted out our soda packages and reserved our My Time dinner reservation and had a quick lunch at the Windjammer (which is alll the way forward on Deck Nine) and then unpacked. Soon it was time for the drill at our Muster Station. We lingered after Captain Patrick dismissed us to watch departurre from Baltimore and as it was a Saturday the watercraft that followed us out of the cruise terminal and past Fort McHenry and into the Chesapeake Bay. The cruise in a nutshell...Very good (A minus).. five days is short and we are accustomed to more than one day at sea coming and going to Bermuda...staff save one at guest services were very friendly and helpful. What was surprising was the invisible cruise director. On all our previous cruises on Royal the director is everywhere and heard all the time. Maybe it was us — go figure. Grandeur is showing her age gracefully and she was undergoing some repair work. There was nosy work being done by the Solarium (aft on the pool Deck) but it was not that distracting. Weather was great for most of the cruise as we missed the remains of Beryl...very nice in Bermuda and heavy rain, wind and whitecaps waves (seas maybe 15 to 20) came up in the evening after we left Bermuda and lasted all morning and finally eased towards late afternoon when the sun broke through. Arrival back in Baltimore was like clockwork and we were off the ship and through customs by 8 am. Hit rush hour traffic out of Baltimore but home by 11. All in all a nice little cruise. FOOD We found the food to be very good and the main dining room staff was excellent as usual. We like Asian Indian food and were disappointed not to see it on menu. We mentioned it to our assistant waiter and she told our head waiter and the next night we had a spicy and hot fish curry, dahl, a hot chutney and rice. The only thing missing was the naan bread! It has been our experience on Royal that they will move heaven and earth to satisfy the guests. The escargot was on the menu twice and the prime rib was melt in your mouth. My wife likes her food hot and not once did it have to go back. We kept our breakfast to oatmeal and fruit and coffee for breakfast and salads and my favorite cheese burgers and fries for lunch. The snack food fare at the Solarium bistro featured pork loin sandwich and horseradish. Yum! They have other treats also. We are at CHOPS for. special deal and food and staff were excellent. We did a sushi making class at Izumi and ate the results of our world. Our soda package at $8 a Day was a waste but there was more than soda available with it. My wife had the vitamin water. We just did not drink enough of it. STAFF Our room attendant was somewhat helpful and he tried. My wife has trouble with a hard mattress and requested a pillow topper to ease the hardness. He tried but his solution did not work out that well. The dining room staff we had were superb as they always are. They went over and above for us. It was a mixed bag at guest services. Most were great but we had trouble with one of our ship tours and took our concerns to him and he really could not be bothered. The guys outside (maintenance and pool lifeguards) were great and friendly. Even the security guys and gals smiled. POOLS and HOT TUBS One must get one’s swimming and soaking in early or you will be without a chair and in wall to wall people. The Solarium is a nice place for grownups but it can be s bit warm if the roof is not opened. The addition of life guards st the pools is s good thing. Read Less
3 Helpful Votes
Sail Date: July 2018
This ship was built in 1992 I believe, and it is showing it’s age. If you have children 5 and under, the activities for them are poor.The food was good, overall. Staff was very attentive and personable. Movie choices were lacking. ... Read More
This ship was built in 1992 I believe, and it is showing it’s age. If you have children 5 and under, the activities for them are poor.The food was good, overall. Staff was very attentive and personable. Movie choices were lacking. Showing movies about terrorists was not appropriate with so many teenagers and younger kids present, in my opinion. The arcade was extremely small and choices were lacking in so many ways. Although the seas were fairly calm, the ship rocked a lot. On the 4th day when the wind and rain were bad and many had seasickness that day. The trip to Horseshoe Bay Beach was incredibly beautiful. Do not miss out on this excursion. Do not wait to reserve parasailing upon arrival. We did and it was sold out when we got there. That was a huge disappointment but lesson has been learned. We will most likely sail again this year but not on the Grandeur... Read Less
3 Helpful Votes
Sail Date: July 2018
Best employees, best main dining food and service, best cruise director. Our cabin attendant was the sweetest lady ever !!!! Very helpful and kind. Also loved the on-board activities .... favorites were the 'Belly Flop' ... Read More
Best employees, best main dining food and service, best cruise director. Our cabin attendant was the sweetest lady ever !!!! Very helpful and kind. Also loved the on-board activities .... favorites were the 'Belly Flop' competition at the pool and the water polo game ... crew vs guests, also at the pool. Ship had a full service spa and pool area, which was more quiet and laid-back, if that's what you wanted. Casino was brightly lit and had a wide choice of slots and game tables. Ship even switched ports of call to get better weather .... because Hurricane Chris was chasing us. As it turned out we had bright sun every day of the cruise !!!! Everything ran very smoothly. Loved all of the ports of call. Excursions were plentiful and varied. Looking forward to my next cruise on Royal Caribbean. It is helpful to leave from Baltimore, as then we don't need to fly/go thru an airport. Read Less
1 Helpful Vote
Sail Date: July 2018
We have been on four cruises, all with Grandeur of the Seas. We like the crew and staff and the ship is just the right size for us. The staterooms are very nice, and clean and the staff really take pride in taking care of the rooms. The ... Read More
We have been on four cruises, all with Grandeur of the Seas. We like the crew and staff and the ship is just the right size for us. The staterooms are very nice, and clean and the staff really take pride in taking care of the rooms. The chefs and staff in the Great Gatsby go overboard (pun intended) to make sure that we had the best experience possible. We loved the variety of menu options and there was not one meal that we did not thoroughly enjoy. The lobster night was perfect and if you are unsure of the menu items, the waiter and waitress make recommendations. The shore excursions are plentiful and prices are set to suit every budget. We booked some tours through the ship and sometimes we just set off on our own to explore the area. The only complaint that we had is that the 1pm curfew time for children should be adjusted to 10pm or 11pm. There seemed to be more unsupervised preteens this trip then in previous cruises, which led to some unruly behavior. Read Less
Sail Date: July 2018
We went into Baltimore two days prior to the cruise, both to ensure no travel problems and to have a full day to explore Baltimore. Embarkation was good, although we apparently had priority boarding through AAA, yet it was not noticed and ... Read More
We went into Baltimore two days prior to the cruise, both to ensure no travel problems and to have a full day to explore Baltimore. Embarkation was good, although we apparently had priority boarding through AAA, yet it was not noticed and we had to stand in line, which took about an hour. Cabin was clean and nice and as expected. Bathroom is small compared to Disney but we knew that going into this cruise. Dining was excellent and wait staff was 100%. Could not ask for anything more. One elevator appeared to be having some problems but overall ship was in very good condition. On-board entertainment could have been improved. Overall service was excellent. Captain wisely swapped two port days (Halifax, St. John) to avoid Hurricane Chris. Disembarkation was very smooth with paid transfer to the airport. A lot of activities were to promote the spa (and its associated additional cost). No traditional poker table, only a blackjack table that appeared to be converted to a Texas Hold 'em table. Blackjack tournament ($25) consisted of playing only 7 hands, then the person with the most chips moved on to a final round at the end of the trip. Bingo was $39 and up. More lectures about ports would have been appreciated. Read Less
5 Helpful Votes
Sail Date: July 2018
My husband and I took our three grown grandchildren on a 9 day New England/Canada on Grandeur of the Seas leaving on July 5, 2018. Positives: Weather was great, Baltimore is an easy port to access and park, our cabin attendant and ... Read More
My husband and I took our three grown grandchildren on a 9 day New England/Canada on Grandeur of the Seas leaving on July 5, 2018. Positives: Weather was great, Baltimore is an easy port to access and park, our cabin attendant and waiters were wonderful and the food very good. Diamond club and the designated diamond breakfast area were excellent. We did all ports independently...each grandchild was responsible for planning activities at a port and all of us had a wonderful time. We used the Viking Crown lounge on sea days for card games with the grandkids which was always quiet with no problem finding tables and chairs for our games. The ship to be very clean and easy to get around with friendly staff. When a hurricane threatened, the captain switched the order of the ports, even though in Halifax Royal Caribbean had to provide shuttles as the only berth available on such short notice was an industrial one. His actions insured that we were never exposed to rough weather and was much appreciated.Only complaint: one of the three cabins (2514 which is described below) was not satisfactory. Read Less
2 Helpful Votes
Sail Date: July 2018
After my wife's first experience cruising 20 years ago, this was something I had always wanted to do. So, this year, we pulled the trigger. What a lovely experience! The staff, waiters, bartenders all stood out as part of the best ... Read More
After my wife's first experience cruising 20 years ago, this was something I had always wanted to do. So, this year, we pulled the trigger. What a lovely experience! The staff, waiters, bartenders all stood out as part of the best of the experience and part of our fondest memories. A tropical storm developed into a Category 2 Hurricane directly in our cruising path. But, because of the captain's care in navigating around it and changing our itinerary, we wouldn't even have known that the storm was an issue. Wait staff was exceptional to the point that we are still grieving leaving our waiter Kadek Dwi. Food was very good. The drinks and bartenders were outstanding and the ports of call were very fun! Our tours of the ports of call were self-directed so I can't speak to Royal Caribbean's Shore Excursions other than to report that our table mates who took part in a number of the cruise line's excursions reported having a great time. Read Less
Sail Date: June 2018
Sailing into Chesapeake bay on the evening, 4th of July 2018 was magic. Firework displays were to be seen at multiple locations across the horizon from our balcony. The darkness on the water enhanced the romantic visual experience. This ... Read More
Sailing into Chesapeake bay on the evening, 4th of July 2018 was magic. Firework displays were to be seen at multiple locations across the horizon from our balcony. The darkness on the water enhanced the romantic visual experience. This was a five day cruise to Bermuda from Baltimore on The Grandeur of the Seas. The limestone fort at Kings Warrf and turquoise waters of Bermuda are amazing. The specialty dining onboard the Grandeur is outstanding. A sushi making course at Izumi capped by a luncheon dinning of your handmade sushi was a highlight. There were fair winds and following seas the entire voyage, and the service and cuisine at specialty restaurants such as Chops and Giovanni's was superior. The breakfast in the main dining room was an amazing experience with 2 identical twin brothers, Yogi and Bubu cheerfully providing outstanding service. This 5 day cruise on the Grandeur of the Seas is a great value! Read Less
2 Helpful Votes
Sail Date: June 2018
We booked the Royal Suite 8500 and two additional staterooms - 4054 (oceanview) & 8513 (interior.) The Royal Suite was great and was a terrific value. The fact that this 5 night cruise left and returned to Baltimore was another big ... Read More
We booked the Royal Suite 8500 and two additional staterooms - 4054 (oceanview) & 8513 (interior.) The Royal Suite was great and was a terrific value. The fact that this 5 night cruise left and returned to Baltimore was another big benefit, as we could drive the 45 minutes from DC and just get on the boat. Beyond those two factors - the value of the Royal Suite and roundtrip from Baltimore - there is little to recommend this cruise. I was impressed when the suites concierge - Francis - emailed the week before the cruise. His email detailed the additional benefits of being a suite guest, and gave us a way to contact him. This was a very nice touch. However, much of what was detailed did not work out as it was supposed to. For instance, Francis called us on the morning of the cruise to arrange to meet us when we dropped off our luggage. He gave us his cellphone number, so we could call him once we arrived. We arrived when we expected to and called Francis. Despite trying to call several times, Francis never answered. The embarkation process was then confused at best. We told the RC person sending people to the registration lines that we were in a suite, but she insisted that our seapass card said we must go to the “gold” line not the “suite” line. Once we got to the “gold” line another woman sent us to the “suite” line. Not a big deal, but a real let down, when we were told we’d have someone escorting us through the process. Once we got to the right registration area, Francis found us and escorted us up to our suite. The suite was awesome. While a bit outdated, it was large, comfortable, well-maintained and impeccably clean. I would highly recommend any large group to book the suite as it is an awesome, private space to spend time together. Additionally, it has a queen sized sofa bed, that our 10 & 13 year old boys were able to sleep in very comfortably. When compared to the cost of booking two separate rooms - the suite was not much more expensive, but added a ton of value and extra enjoyment. The Royal Suite sits just aft of the the Bridge on deck 8. From the balcony you can watch the captain and senior officers maneuver the ship out of and into port. The main room of the suite features a double-door entry, a doorbell, a wet bar with refrigerator and barware, a baby grand piano w/ self-playing function, a dining table with seating for 6, two couches (one a queen-sized bed), two comfortable occasional chairs, a coffee table, and an entertainment center with tv, dvd player and sony play station. The balcony comfortably fits a cafe table with 5 chairs, two loungers and a side table. There are large, sliding glass doors separating the balcony from the living room. When closed the doors are quite sound and weather proof. There are also mechanized drapes, but the electronic function wasn’t working for all of them, but they can be opened and closed manually. The bedroom features a very comfortable king sized bed, a large dressing area with 4 closets, a desk, large tv and another sliding glass door leading to the balcony. There is also an enormous bathroom with a sliding door that separates the toilet, sink and bidet from another part of the bathroom that has a jetted tub, large walk-in shower/steam room and double vanity. This is a smart design as it allows the toilet/bidet/sink portion to be used as a powder room when entertaining. There are also two additional linen closets in the bathroom. The only strange design flaw is that the bathroom lights are only operable from a panel in the powder room portion, and you can’t have lights on in one portion without them being on in the other. There is tons of extra storage in this room. Lots of closets and drawers everywhere, There are not, however, enough plugs for most modern travelers. There are no useable plugs near the bed, and only a few on the far side of the desk. The living room area has almost no normal plugs. The plugs for lamps and other in-room accessories are european plugs. had i known this (and my suggestion to others) i would have brought a european adapter and a few extension cords, so that i could have made better use of those plugs. In other reviews some people have complained about noise from the Windjammer Cafe above the suite. I am an extremely light sleeper, and while there was about 5 minutes of noise at around 6:30 am on a couple of mornings, the disturbance was short-lived and really pretty muffled. I think the sound insulation in this suite is excellent. If we hadn’t had this suite - well worth every penny - I would have been very disappointed with this cruise. This is my 18th cruise, and my third on Royal Caribbean. This cruise line is getting cheaper and cheaper with each passing year, and if the trend continues, cruising with them will be unbearable for me. They nickel and dime you at every opportunity, and there is a constant effort to upsell you. Menus in the main dining room now feature items you can order for an additional charge. During our first tour of the ship we were approached no less than 3 or 4 times to be sold drink packages, alternative dining and spa services. At dinner we were interrupted with offers for upsell items, alternative dining and a brunch buffet. Enough already! While all cruise lines do this to some degree - Royal Caribbean is upselling on steroids, and it really diminishes every experience on board. As most alternative dining venues were empty, I think they will discover that it actually hurts profits and is a bad use of ship square footage. Service - while friendly - was haphazard at best. There were lots of missed opportunities to better serve guests. There were long lines to enter the dining room because there was only one hand sterilizer setup. there was plenty of room to add a second or third sterilizer to move people in more quickly, but no one thought of it. Public bathrooms were often unclean and out of paper towels or other supplies. Sliding glass doors do not open automatically and require a touch of a hand to open - which seems strange on a ship that had a recent Norovirus issue. Even as a suite guest, I found lots of lapses in good service. I had emailed prior to boarding that I had wanted each of my guests - three different staterooms - to have keys to the Royal Suite, so that everyone could come and go as they pleased. The suite concierge - Francis - apparently could not do this for me. I had to go down to guest services to request the additional keys. No problem. The folks at guest services were very friendly and helpful. However, no one mentioned that the printing of additional cards would somehow adversely effect my onboard “folio” account. After I had waited for twenty minutes on line at the photo gallery to pay $100 for 6 photos (standard cruise ship pricing) I was told my onboard account came up as invalid. He suggested I go down to guest services to correct it. I suggested he call down to guest services to correct it. He did, although it wasn’t his initial inclination. I thought the issue had been corrected. However, after again waiting in a long line to buy Bingo cards ($40 more!) I was told again that my account was invalid. I told the gentleman from the Cruise Director’s staff that there had been some problem, but had been corrected. He said it hadn’t and that it was because I changed keys. I told him the key he had was my original Sea Pass card. He insisted it was my fault for getting additional keys for my suite. Not great customer service. If your guest gets additional cards for his suite, and it somehow screws something up in your company’s accounts system - it is not your guest’s problem. Your guest should not be required to jump through additional hoops to correct it. You should offer to make sure it gets corrected. The staff on this ship need better customer service training and need to be empowered to act as agents for their ship and take responsibility for what goes on there. Everything on the ship was terribly overcrowded and over-programmed. The two pools are small and are filled with salt water and chemicals (they said bleach.) My eyes have never stung so badly after a swim - and I had swum in the real ocean the day before. There was never a chair available around the pool, and there were often loud, programmed events in the pool, meaning there was no space or time for a casual dip. We ate in the main dining room each night. In comparison to other similar ships from similar lines, the food was not very good. Most dishes were bland and completely uncreative. Service was friendly, but again very haphazard. I favor competence over friendliness, and on this ship service’s focus is the opposite. Royal Caribbean still claims to adhere to a dress code each night, but does almost nothing to enforce it. On formal nights many passengers were dressed in t-shirts and shorts. We enjoy dressing for dinner, but it’s hard to justify the additional effort when so many others do not. Again, it is another degrading of the experience. I avoided the Windjammer buffet to every extent possible, due to the sheer number of people, noise and chaos there. The food was typical of big cruise ship buffets, but again was more bland and uncreative. Strangely, the senior staff there allows one of it’s buspeople to carry her own personal music speaker as she picks up dishes. The music plays from her speaker despite the other music that plays through the dining room’s speakers. This seems so strange to me as it only adds to the cacophonous noise and chaos. Imagine if many guests or other staffers did the same. The shows were just bad. Standard cruise ship schlock. How these shows win anything is beyond me. I can only guess that RC’s guests aren’t getting out to see much live entertainment. Our disembarkation was also mishandled. We were told we would be the first off the ship and that we had to report to the Concierge Club at 7:30am. We all trudged across the ship and up to deck 11 where we were told to find a seat and wait until we were told we could disembark. Francis (the suites concierge) said we needed to do this so that he could take us in a private elevator down to the first floor and escort us off the ship. When it came time to disembark, Francis disappeared and we waited in a long line for the one elevator to take big groups of people down to the first floor. There was no guidance, nor any apparent benefit to being a suite guest as we were promised. We would have preferred to hangout either in our suite for the last 20 minutes or in a more convenient lounge on the ship to disembark. Couldn’t they have just given us a card or tag that gave us permission to disembark on deck 1? We were off the ship quickly, but certainly not as conveniently as we would have liked. Again, RC’s policies and processes do not seem to put their guests comfort first. Again, we loved our suite, leaving from Baltimore, and the Bermuda itinerary. And again, while the suite is a terrific value - and I may return because of it - the rest of the cruise experience makes it an unnecessarily tough call. And were I only able to book a standard cabin, I would never consider sailing Grandeur of the Seas again. Read Less
Sail Date: June 2018
We just returned from a 5 day Royal Caribbean cruise from Baltimore to King’s Wharf, Bermuda. The entire experience was exceptional. The food, drinks, service, cleanliness of the ship and onboard activities were above and beyond. Our ... Read More
We just returned from a 5 day Royal Caribbean cruise from Baltimore to King’s Wharf, Bermuda. The entire experience was exceptional. The food, drinks, service, cleanliness of the ship and onboard activities were above and beyond. Our family and friends who joined us were spoiled rotten by the amazing staff. We chose Royal Caribbean because of s superb previous experience on a similar cruise. If you haven’t cruised with Royal Caribbean or visited Bermuda you have no idea what you are missing. This trip was vacation perfection!!!!!!! The entertainment on the ship was fantastic. We haven’t laughed so hard in years! It was SO much more fun than simply flying to an island and staying there. You have got to try a cruise if you never have .... and Royal Caribbean is the best!! I promise you won’t be disappointed. It truly is the most fun and relaxing trip you could ever take. Read Less
Sail Date: June 2018
The cruise itself was exceptional. Very friendly and helpful staff, very clean and great entertainment. Good food choices for breakfast, lunch and dinner in Windjammer and enjoyed our 'dress up' nights and service in Great ... Read More
The cruise itself was exceptional. Very friendly and helpful staff, very clean and great entertainment. Good food choices for breakfast, lunch and dinner in Windjammer and enjoyed our 'dress up' nights and service in Great Gatsby. July 4th celebration was a lot of fun and a nice tribute to veterans and first responders. Boarding and departure process went smoothly. Wasn't impressed with area off the ship in Bermuda as compared to ports throughout the Caribbean we've visited on previous cruises. People in transport area were friendly and accommodating, however, there was very little to do without incurring expense of excursions. Just walked around for an hour or so and walked back to ship. Took the Fantaseas glass bottom boat excursion the second day which turned out to be educational and enjoyable. Will definitely cruise Royal Caribbean again but don't plan on returning to Bermuda (unless it's to book directly for a resort stay). Read Less
Sail Date: June 2018
This was my first cruise. I knew this wasn't the biggest or newest ship in their fleet. Before getting on the ship I felt like the cruise line was nickle and diming me for things like upgraded beverage packages, mandatory gratuity, ... Read More
This was my first cruise. I knew this wasn't the biggest or newest ship in their fleet. Before getting on the ship I felt like the cruise line was nickle and diming me for things like upgraded beverage packages, mandatory gratuity, wifi access, etc. I tried to keep an open mind. The line in the parking lot to embark was long and tedious due the bottle neck of stopping to drop off luggage before parking. That was unexpected and frustrating. When i first stepped into the ship my reaction was "wow this ship's decor is seriously outdated" i felt like i was back in the 1990s. BUT the staff on the ship made up for my first impression. They were friendly, courteous, quick, and attentive. The ship was always clean and they worked hard. The staff made the experience very enjoyable. And in the end i got accustomed to the decor. :) i had an ocean view cabin on floor 2. There were 4 of us. 2 adults and 2 teens. It was tight but we managed. We stuffed empty luggage out of the way. The bathroom although small was bigger than i expected. I ate bfast and lunch at the Windjammer buffet. The food was good and there was tremendous variety. I ate dinner at the main dinning room and the wait staff were very friendly and attentive. The food was very good. One thing that i think RC could do better (besides upgrading the decor) is to email guests ahead notifying them of special dress nights. There was a formal night for dinner and if i hadn't called the cruise line ahead of my cruise i wouldn't have known that and wouldn't have packed for it. Overall it was a good trip. My teens had fun doing their own thing and hanging with the family and new friends. I felt very comfortable letting them explore the ship and make friends. In the end, i would consider cruising again on RC. Read Less
Sail Date: June 2018
Very enjoyable. Service was exception. Every aspect was the highest in quality. Dinner service allowing “my time” dinning was an exceptional feature on Royal Caribbean’part. Our waiter Yogesh, was exceptional an “over the ... Read More
Very enjoyable. Service was exception. Every aspect was the highest in quality. Dinner service allowing “my time” dinning was an exceptional feature on Royal Caribbean’part. Our waiter Yogesh, was exceptional an “over the top” in the service he provided. He went beyond what would be expected in addressing our concerns. Food quality was exceptionsl. If an item was not on the menu, the dining staff would go out of the way to accommodate us. Entertainment, the shows, were “over the top” in quality, far exceeding what we expected. The comedian show was the best I ever seen. The quality exceed many of the shows we have attended on broadway. The two Shore excursions offered by Royal Carribean that we took were of exceptional quality. The entertainment in the Centrim was exceptional. The Embarkment and did-embarkment process was far more efficient that we had experienced on prior cruises with Royal Caribbean. Read Less
2 Helpful Votes
Sail Date: June 2018
Bermuda was beautiful, but would not suggest cruising on this ship grandeur if seas, if you like late entertainment or plan to hang out late there is limited choice of food/entertainment, restaurants closed early which left no food choice ... Read More
Bermuda was beautiful, but would not suggest cruising on this ship grandeur if seas, if you like late entertainment or plan to hang out late there is limited choice of food/entertainment, restaurants closed early which left no food choice besides terrible pizza and stale nachos basically, self serve soft ice cream was put up by 9-930 fir example, if traveling with family of 4 DO NOT GET CABIN OF 4, suggest trying to get 2 rooms, May be an inconvenience but the room for 4 posed safety hazard, if you left ladder for bunk bed up u could not watch tv, as a matter of fact the person on that particular bunk couldn't see the TV with the ladder up or down, if you move the ladder you have to remember to put it back in order for your child to get off the bed or a jump down which was not the best choice, regardless it was not what was expected nor paid for the bathroom from had little bit of mold around the ceiling, all of this was three point to guest services but no other room choice was available would not recommend this line Read Less
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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