On this cruise I experienced racial discrimination from the workers & everyone acted like they hated to be there. It was a horrible experience all 11 days on this ship! Something needs to be done. Every time I got off of the ship I felt like I was being harassed and mean mugged by the ship customs people. The servers in the windjammer were being weird and rude at times. I watched my friends and ...
This was my first time ever on a cruise ship i was expecting to have the time of my life but boy was i wrong was i wrong, stay with me.
I’m gonna outline a few things starting with the service;
Before i even got on the boat when i was getting checked in showing my passport and id thee person checking me in made a racist comment towards me. I kept my cool, i should’ve complained then but ...
This was my first ever cruise and my last one. Motion sickness was not an issue for me, but the way that my family and I were treated was horrible. Discrimination is the first thing that comes to mind. We were not treated with dignity and respect. We were only tolerated. My family and I were not considered as tourist like the other guest on the ship. Many of the guests, along with crew members ...
This was my first cruise. I was so excited to have a some special time with my spouse away from the children but this cruise greatly disappointed me. This ship is old and dated. The worst thing was the smell when walking to and from my room. It literally smelled like a burst sewage pipe in the hall throughout the entire trip. The staff at guest service were rude. I even got hung up on while asking ...
I cannot see how anyone can rate this ship anymore more than a zero , the Internet is horrible on the ship I paid over $200 for Internet that I could barely use , while on the ship at the Gatsby the waiter always got our food wrong I don't know how you can do that with a set menu, also they seem to always know how to interrupt a conversation with poor jokes. The ship is small and old and the ...
We were repeatedly asked to leave wind jammer while still eating. Other guest made racist remarks to us. We are a large group and was given no preference. They changed ship dock times on us so we could not experience each destination fully they also made our living quarters very inhabitable. They would not change our towels every day, and when we asked to change towels, it would be a problem. We ...
My overall experience was very disappointing. First, they did not sanitize the ship properly before we boarded. After about two days, several people I know had cold and flu like symptoms including my toddler. I managed to be ok while on the ship but the day after we disembarked I felt like I had been hit by a truck. I tested positive for COVID when I got home.
*Warning for the next set of ...
To start off, this ship is old and should be retired. I heard the ship creak like it wasn't going to make it the entire trip. Most staff encountered was ok but not very pleasant. My stateroom attendant Bryan was pretty nice but in 11 days I only received 2 towel animals which was disappointing. He forgot several items and I had to continually call for items missed. I really enjoyed hanging with ...
I come from a large family, and from the time we entered the ship we were treated like garbage. The guests services were not helpful an was very dismissive. We were questioned all the time of how were we all able to afford to come as a family. The main dining service was ok, but the food was terrible an at most times cold. The windjammer had a lack of non pork options. We were constantly lied to ...
We've been a fan of Grandeur of the Seas for many years and chose this cruise for a return to one of our favorite ships and for its different itinerary. Even though Grandeur is scheduled for a dry dock late March 2024 this ship is in great condition. We were so happy with the ship we booked another cruise on her again also before dry dock. The things which impressed me the most with Grandeur is ...