Sail Date: June 2018
I had some trouble getting adjustments made to my final bill in the area of gratuities. Apparently communication was an issue. Ultimately, it was straightened out before I left the ship. The majority of the ships staff were wonderful ... Read More
I had some trouble getting adjustments made to my final bill in the area of gratuities. Apparently communication was an issue. Ultimately, it was straightened out before I left the ship. The majority of the ships staff were wonderful and well mannered. However, there was one young man who was working in the Photo Center who made an inappropriate advance towards me. I did not look at him long enough to get his name. He was not working the register. I was looking for pictures of my brother and myself. Needless to say, I did not return to the Photo Center. He was the only one who was inappropriate. I should say that I am old enough to be his grandmother. With this being my first cruise, it was stress for the continuous reiteration of return times from excursions when we were at the mercy of the cruise supported excursion to get us back to the ship on time (in most cases). There were two excursions that we had paid for in advance who did not get us back until right at time of even a couple minutes late. This stress took away from my ability to enjoy the excursion. The Light House tour in Portland was one of these. On a positive note, I would like to compliment our dinning room waiter staff, Lulama, Ms. Campbell, and especially JingFang Lee - she was the kindest most delightful individual on our cruise. They were all very attentive with the right mix of being personable and professional. With the exception of the last comedian and the thrown together show with the orchestra in the Paladium Theater, the entertain was excellent! All the added expenses were a bit much. I did without a lot to keep things affordable. The Windjammer was best. The Hop On Hop Off in Saint Johns and Halifax were best. Read Less
1 Helpful Vote
Sail Date: June 2018
I enjoyed the cruise. The port in Baltimore is fantastic. Easy on easy off. Fast lines. It was great. The ship is in good condition. Our room was mid ship third deck outside cabin. Plenty of room and storage. But no mini-fridge. We were ... Read More
I enjoyed the cruise. The port in Baltimore is fantastic. Easy on easy off. Fast lines. It was great. The ship is in good condition. Our room was mid ship third deck outside cabin. Plenty of room and storage. But no mini-fridge. We were a group of 20 headed to Bermuda for a wedding. All agreed the service was very good. Meals were good to excellent. They did make effort to correct anything that they could. Buffet is a big circle with some outside stations. Sometimes you have to search to find things. I had one issue; we had 8 o'clock dinners. Wedding night we got back to the ship late. The buffet closed at 8:30. Thank goodness they let us into the dining room because there is no where else to eat. We would have had to wait until the small cafe opened up at 11 like one in our group had to do. No food on a cruise ship? Who ever heard of that? Overall a nice experience. I don't smoke so I always avoid the casino. I tried but it was pungent. There is smoking on Lido (pool) deck port side so I avoided that too. Entertainment was biggest disappointment. 10th cruise so I had expectations. Main dance shows were good. Otherwise one piano bar, one DJ, one reggae band, and a violin duo. So not many choices. Again, no complaints but no wow. Read Less
3 Helpful Votes
Sail Date: May 2018
The Grandeur of the Seas - 9 days to New England / Canada This is an overview of my May 2018 cruise and my second cruise on the Grandeur. First – embarkation and debarkation is fast and the port of Baltimore has this process down. ... Read More
The Grandeur of the Seas - 9 days to New England / Canada This is an overview of my May 2018 cruise and my second cruise on the Grandeur. First – embarkation and debarkation is fast and the port of Baltimore has this process down. The ship is old but the crew is constantly cleaning or painting something. However, on the promenade deck 5, the metal ceiling panels are pretty rusty and showing its age. For us walkers the ship is always being roped off with them pressure washing the deck, cleaning windows or painting making it difficult to navigate where or when to walk. The food is consistently good and the wait staff mostly attentive. The entertainment ranges from satisfactory to very good (one night we had the 50’s / 60’s vocal group - The Platters). The ship has many Royal Caribbean selling TV channels but only a few watchable entertainment channels. The only news channels are CNN and HLN (HLN is a CNN affiliate). Last year we had the Fox News channel but now it’s gone. The self-serve soft ice cream machine on deck nine actually has pretty good ice cream. The ship sailed Thursday evening at Four. I like that the new muster drills no longer requires you wear your life preserver. We chose “my time” dinning at 5:00PM. Seems that the first dinner night is always a little crazy making it appear like the waiters have never done this before. However, we (a couple) sat at a large table and had wonderful (interesting) table mates for nine days. Day 1 – (Friday) first full day at sea. This is a formal dinner night. We were tired so we missed the first show although we later heard it was good. Our room was cabin 7049, which is an inside cabin. The cabin is small but comfortable (but the furniture was showing its age). The beds were pushed together to make a queen size but kept separating in the middle so you could not lay in the middle of the bed. The inside dimensions of the shower are 24” to 28” inches, so it’s small. Hopefully the larger cabins have larger shower stalls. The water pressure is good but their shampoo is pretty bad. We brought our own hand soap and hand sanitizer. Day 2 – First stop was Boston and we took the Old Town Trolley (not Hop On & Hop Off like we thought we signed up for) bus tour of down town Boston. This was the most popular tour and had 5 full size buses. Getting off the ship and to our bus was somewhat difficult (seemed like it was RC first time doing this) as after you got off the gangplank you had to figure out where to go, what to do, and what line to get it. We had what looked like 500/600 people trying to catch their tour bus at the same time all within a very small condensed congested area. Also, having it raining slightly added to the confusion and discomfort. The tour was ok, our tour driver just ok (whereas another couple said their tour guide was excellent). Day 3 – Our second day was Portland Maine. We decided to walk the town ourselves without any excursions. We found the ocean walk path (next to the railroad) fun and the locals were friendly and easy to talk to. We saw a fair amount of homeless people when we headed "downtown" but never felt like we within a dangerous area. Day 4 – The island of Bar Harbor Maine (the stop is tendered). Hey but what a beautiful clean island. We took the Intimate Look at Acadia National Park small bus tour. Susan, our guide, was very good and would stop or pull over so a few of us could hop off and take photos. The view from the top of Cadillac Mountain was obstructed by fog (amazing watching it roll across the top of the mountain) and the wind was really blowing. The island is very lovely and interesting and a wonderful experience. After our tour we had a lobster roll lunch special at a local in-town restaurant (recommended by Royal Caribbean) and then we walked around, finding an ocean inlet path along the shore. The granite rock formations were absolutely stunning. Day 5 – We were at St John Nb (Canada). We took the Bay of Fundy Coastal Photography Tour of the Bay of Fundy and the reversing rapids and falls. The area was so different from what I see around my home in Maryland. I found the area, plants and trees very interesting and quite spectacular. Our tour guide was very passionate about photography making for a very good tour and scenic experience. Day 6 – Halifax NS. We took the Historic Halifax Walking Tour of the city starting at the Halifax Public Gardens. Next we walked to the fortress - Citadel Hill (which is all up hill). It was a long walk up but our tour didn’t grant us access to the fort (strange). We also looked at the outside of several old churches then our tour guide walked our group down to the water (and to our surprise that was the end of are tour). We had to find our own way back to the ship which was (best guess) a mile or more away. I would not recommend this tour. We left Halifax around 5:00PM and right into a thick fog bank. Day 7 – At sea (very dense thick fog, high winds and rain). The Grandeur used its fog horn which blasts every two minutes, making it near impossible to walk around the top two decks, 9 & 10, that is - unless you didn’t mind risking losing your hearing. The other outside deck, Deck 5, was partially closed down for maintenance. Very frustrating. Day 8 – At sea (more very dense thick fog, high winds and rain). I think everyone on board was looking for things to do. It would have been well received if the ship would have shown a movie in the Palladium theater. They had the new movie “Black Panther” and showed it on the 9th floor deck screen – which is outside in 40 degree weather with high winds, rain and the fog horn blasting every two minutes. They scheduled the movie for viewing at 6:30 and 9:00 on the Pool Deck in the thick fog, rain, fog horn and high winds. We really wanted to see it but couldn't due to the conditions. I realize these things are scheduled and planned in advance but they should be able to adjust to move the movie inside (or on the TV) when the conditions do not allow for being outside. During the day the adult pool area, the Solarium, was packed. I wish people would not place towels on the chairs in the Solarium (indoor pool) to hold them. We went into the Solarium at 9:00AM and 99% of the chairs had towels reserving the chairs with no people around. Although it is a heated pool they don't turn the heated water on until after 9 AM. It takes about an hour to warm up the pool water. The Solarium was pretty chilly and an amazing number of people, staff included, leave the doors open which chills the area further by bringing in the cool outside air. Day 9 – Back at the port of Baltimore on a rainy, dark morning. We used the option to carry off our luggage between 7:30AM – 8:00AM. People were already starting to line up their luggage at the gangway at 5:45AM so they could be the first ones off. They drop off their luggage then go off to do whatever. The Windjammer opens on the last day at 6:00AM and it is already crowded at 6:00AM, but it offers a full compliment of food, just like every other day. Once the debarkation starts it moves pretty quickly. Customs should have had more than 2 lines open. We enjoyed ourselves, in part due to meeting some wonderful people. Read Less
Sail Date: May 2018
My wife and I have vacationed with 2 other couples for years. Recently one of the wives was widowed, but she came on the cruise with us and it went very well. We were thrilled we could convince her to come along. The other couple is ... Read More
My wife and I have vacationed with 2 other couples for years. Recently one of the wives was widowed, but she came on the cruise with us and it went very well. We were thrilled we could convince her to come along. The other couple is celebrating their 40th wedding anniversary this year and they picked the cruise ship and the destination. After reading some of the reviews, we were afraid we might be traveling with a nursing home crowd, but as it turned out the majority of the cruisers were in their sixties. 2000 cruisers, but only 20 below 18, but school is not out yet. The cabins were clean and well maintained. We had an inside cabin. I like the layout of this room better than a typical Carnival cabin where you walk through a hall as you enter the room. Main dining room food was great. I would have liked more variety with the starters, but once I asked for a garden salad they had a fresh one each night for me. Maha and Gavin were excellent waiters. I'm not personally a big fan of the buffets on any ship so I refrain from making any comment on The Windjammer. Mike, the cruise director, was also fantastic. The headliners were great and the staff variety show was very entertaining. I also enjoyed "Mama" and think she should be featured more. Some shows in Centrum would be better in the South Pacific so more people can see. While the weather was cool and rainy for several days, the ship provides lots of indoor areas for relaxation. Both the Centrum and the Solarium are great choices for respite. Great choice on the ports of call, we took private tours each day. A tour guide would meet the 5 of us in a minivan and off we would go for the day. This was our first experience trying this and I highly recommend it. Boston - Boston Custom Tours Portland/Kennebunkport - Maine Day Trips Bar Harbor - At Your Service Taxi and Tours St John - Charlene's Bay of Fundy Tours Halifax - Halifax Tour Guys Nova Scotia Great ship. Great Size. Lots of great relaxation Read Less
Sail Date: May 2018
I cruised out of Baltimore because it was more convenient than traveling to Florida and it offered a cruise to Bermuda, which I had not visited before this cruise. I had cruised with Norwegian to the Bahamas (and loved it), but I was ... Read More
I cruised out of Baltimore because it was more convenient than traveling to Florida and it offered a cruise to Bermuda, which I had not visited before this cruise. I had cruised with Norwegian to the Bahamas (and loved it), but I was excited to try a different cruise line and destination. My sister-in-law and I took this trip to celebrate our birthdays, so we were expecting a relaxing and fun trip! The staff at the port and on board Grandeur of the Seas was phenomenal! They were so helpful and friendly. I have a food allergy, and the dining staff went out of their way to make sure that I had delicious meals and that I didn't have to worry about my allergy. The room attendant must have changed our towels three or four times each day (even though we left them on the rack to reuse) and kept our room spotless! He refilled our cooler with ice several times a day so we could keep cold water, etc. in our room (the oceanview rooms on deck 2 do not have refrigerators). The port excursions that we booked through Royal Caribbean were reasonably priced (make sure to book ahead of the cruise because the price dramatically increased once you were onboard) and went very smoothly! We booked the Devil's Isle Snorkel excursion and the Horseshoe Bay Beach excursion. I would highly recommend both! The Devil's Isle Snorkel excursion was awesome because you could snorkel, kayak, paddleboard, swim, explore the beach, or relax on board the catamaran with a delicious drink. There was a bathroom on the catamaran. At Horseshoe Bay Beach, there is a small restaurant offering drinks, hot and cold lunch options (like chicken nuggets, hamburgers, subs, salads, etc.), a bathroom with showers, changing stalls, and changing station for babies. I did not see any lockers, so you just have to keep your stuff with you. The price to rent two beach loungers with an umbrella was $45 (they accept U.S. $), and an attendant sets it up for you. The sand is super-soft and pink, the beach is gorgeous and not too crowded, and the rocks/caves are fun to explore! If you want to go shopping in Bermuda, be aware that most of the shops close at 5 p.m. Some bars and restaurants stay open, but there is little to do right at the port after 5 p.m. The only two drawbacks to Grandeur of the Seas is the prominence of secondhand smoke and the lack of indoor activities for families with kids if the pool is closed. First, smoking is allowed in the casino and on the main pool deck (the pool for kids), and even if you try to avoid those areas, you smell smoke in the Centrum and Palladium Theater. It was hard to totally avoid! Second, the decks and pools were closed on our second day at sea due to a storm, so for the entire day, everyone was stuck inside. Your options were the casino, bars, sitting in lounges and listening to live music, etc. I know there are kids' programs available, but I saw many small children just sitting with their families or walking around the ship with not a lot to do. So, I would recommend a bigger ship with more indoor options if you're traveling with kids. Read Less
2 Helpful Votes
Sail Date: May 2018
Everything about the cruise overall was great, as it always is on Royal Caribbean. The food in the main dining hall was excellent as was the waiter and his assistant. Entertainment was very good. The singers, dancers and band were ... Read More
Everything about the cruise overall was great, as it always is on Royal Caribbean. The food in the main dining hall was excellent as was the waiter and his assistant. Entertainment was very good. The singers, dancers and band were exceptional. The entertainmant director (Mike) did a very fine job in handling everything. I was extremely happy the way they saluted all veterans, police and first responders. I am a veteran and proud of it and it felt very good to be recognized! The only "downers" were the hard seas from Baltimore to Bermuda due to weather (which even Royal Caribbean could not control), and the amount of time in port . A five day cruise does not give enough time to see much of Bermuda's sites and history and spend some time relaxing at the pool or other shipboard activities. This was the fastest embarkation service of all our cruises taken. We will be scheduling a longer cruise to the Bahamas in January. Read Less
2 Helpful Votes
Sail Date: April 2018
Only a 4 hour drive from home, good price. It was a overall great cruise. My issues were, sail away party was inside even tho the weather was beautiful. Not enough pool side activities, and need more music and dancing at poolside. ... Read More
Only a 4 hour drive from home, good price. It was a overall great cruise. My issues were, sail away party was inside even tho the weather was beautiful. Not enough pool side activities, and need more music and dancing at poolside. Also the poolside movie screen needs to show something more intresting instead of home videos of bloopers. The dining staff were amazing, especially Robert the sherriff and Monoj, we were treated wonderfully. This ship has an amazing crew, everyone goes above and beyond to make your cruise experience wonderful. I enjoyed most of the entertainment, some were better than others. Activities were good. I probably would not reccomend this ship for children. There is a kids club on board but not any pool amenities like slides or sprinklers. Also the poolside lounge chairs are so close together its hard to get on them. Again the overall experience was great. Read Less
1 Helpful Vote
Sail Date: April 2018
we chose this cruise with a group of people. The cabin was great , clean and service was excellent. The staff at the main dining hall were true professionals. The entertainment director was excellent. The staff in the main dining hall were ... Read More
we chose this cruise with a group of people. The cabin was great , clean and service was excellent. The staff at the main dining hall were true professionals. The entertainment director was excellent. The staff in the main dining hall were nothing but professional. The pool bar staff were also amazing. Some of the meals at the main dining hall were over cooked example the fish. We enjoyed the entertainment in the evening, the comedians were very funny. The embarkation and disembarkation were seamless. Our room air condoi ntining was not working properly at first but when problem reported it was repaired right away. When we got to ports there was plenty of staff to make getting off and on the ship quick and easy. I would recommend this cruise to other people and I would also take another cruise on The Grandeur of The Seas. The staff were true proffesionals and treated my wife and I with a smile every morning, afternoon and evening. Read Less
1 Helpful Vote
Sail Date: April 2018
We chose this cruise because of the itinerary having never been to Charleston, SC, Cape Canaveral, or Miami, and the fact that we could drive to the Baltimore terminal. Our cabin was very roomy and clean and our cabin steward was very ... Read More
We chose this cruise because of the itinerary having never been to Charleston, SC, Cape Canaveral, or Miami, and the fact that we could drive to the Baltimore terminal. Our cabin was very roomy and clean and our cabin steward was very good and accommodating We chose to eat in the main dining room for our dinners and were very pleased with the selections and quality of the food. Our dining room stewards were very good, polite, and very informative.We enjoyed the Windjammer Cafe for our breakfasts and lunches even though we had to walk the length of the ship to get there from our cabin. We feel the way this cafe was set up was much more user friendly than other ships that we have been on. We walked Charleston in the AM and took a bus excursion in the afternoon which gave us the opportunity to view much of the city which is very beautiful with lots of historical buildings, We took the 6 hr excursion to the Kennedy Space Center and were in awe of the history and all that we were able to view. Our tour guide was informative and the bus took us to Saturn 5 first, then to the Visitor Center and we were able to explore on our own until it was time to meet the bus to return to the ship. We did not have any planned excursions for the remainder of the trip. We did walk around the terminal area in Miami but with a record breaking 91 degree day, we didn't stay out too long.. We walked the shops in Nassau the first day, and visited Atlantis the second day. Atlantis does not allow visitors to see much without a pass, but they do allow you in the casino. The straw market has changed since we were last there in the early 80's. Now in a closed building and quite dark and if one is claustrophobic, not the place to be. The taxis wish to fill their minivans before moving on so one sits and waits for other passengers. This is only the second time we have sailed Royal Caribbean. We found that they could have had better directions and information on the ship and were lacking some coordination with their activities. At some times the planned activities did not take place where it was noted in the daily news. They also do not provide any world news, so one does not know what is going on in the world unless one is connected to the Internet. We did attend the two premier shows-one of "Britain's Finest" and the other "The Las Vegas Tenors" who were excellent. Embarkation and Disembarkation went smoothly. All in all, it was a good trip for us and we are senior citizens. Read Less
Sail Date: March 2018
We liked the itinerary very much: St. Thomas, Antigua, St. Lucia, St. Kitts and St. Maarten. The 6 days at sea are very relaxing, too. The staff is great - so friendly! Since the Grandeur is an older ship, you can't see your ... Read More
We liked the itinerary very much: St. Thomas, Antigua, St. Lucia, St. Kitts and St. Maarten. The 6 days at sea are very relaxing, too. The staff is great - so friendly! Since the Grandeur is an older ship, you can't see your bill on the TV and have to brave the lines at Guest Services to get a printout. Other than that, we don't mind an older ship. We're not really into all the bells and whistles of the newer ships. And the size of this ship is more reasonable, too. We like having a show every night after dinner. The food was good, and the entertainment was good too. Nothing mind-blowing, but basically pretty good. We had a Jr. Suite, which was fine. Identical to a balcony cabin but a bit wider. Also, there is a bathtub in the bathroom. I needed the extra room so I could bathe my adult son with autism, who travels everywhere with us. We prefer the bathroom in the handicapped cabins, but those cabins are so hard to get. You probably have to book at least a year in advance to get one of those! So we have to shell out the big bucks to get a Jr. Suite in order to properly take care of our handicapped son. We just love St. Kitts. It is our favorite of the Caribbean Islands. This time we did an ATV ride, and it was just so much fun!!! Highly recommend it! Read Less
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 3.5 0.0
Entertainment 3.5 0.0
Public Rooms 3.5 0.0
Fitness Recreation 3.5 0.0
Family 3.5 0.0
Shore Excursion 3.5 0.0
Enrichment 1.0 0.0
Service 4.0 0.0
Value For Money 4.5 0.0
Rates N/A 0.0

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