1,837 Royal Caribbean Grandeur of the Seas Cruise Reviews

We picked this cruise due to its leaving from Baltimore. I went with my sister, who lives in Baltimore. Boarding was easy, luggage showed up quickly, got into room at 1:00. Food: Main dining room excellent for dinner. Didnt really ... Read More
We picked this cruise due to its leaving from Baltimore. I went with my sister, who lives in Baltimore. Boarding was easy, luggage showed up quickly, got into room at 1:00. Food: Main dining room excellent for dinner. Didnt really spend much time there for breakfast or lunch Windjammer - this is where we had most breakfast and lunch. Buffett wasnt bad except beware the buffet eggs!! Probably worth the line for fresh omletts, but we didnt. Park Caffe- tried 1st night with munchies, NOT GOOD Service... Excellent thru out ship. Bartenders, hosts, waiters, room service, room steward, all outstanding! Room: We were in 3558 a oceanview. Room was spotless, roomy enough, bathroom tight. Hard not to get the floor wet when showering. We spent most of time in the Centrum, band was excellent, other shows good however we never made it to the theatre. Too busy!! Good time. would do again Read Less
Sail Date September 2019
My husband and I took my parents on this cruise with the intentions that this cruise was all about them. My mom cannot walk that far and I felt a smaller ship would make her cruise more enjoyable for her. The service that we received from ... Read More
My husband and I took my parents on this cruise with the intentions that this cruise was all about them. My mom cannot walk that far and I felt a smaller ship would make her cruise more enjoyable for her. The service that we received from the staff was outstanding. My husband and I have been on many cruises and have never had service like we did on this ship. We do feel because we were on a smaller ship and not one of those mega ships that the crew is able to really go above and beyond to their passengers. We ate at Chops Grille twice and Giovanni’s once and the food was fantastic! The food in the main dining room was excellent. Any restaurants that we ate at, if my mom wanted something that was not on the menu they always met her requests. This ship also recognizes Veterans and has a very moving ceremony in the main atrium. If you are looking for impeccable service and a smaller ship I would highly recommend this ship and cruise line! Read Less
Sail Date September 2019
We desired a cruise out of our local port, Baltimore, for convenience. We did this same itinerary out of Cape Liberty on a different boat in 2010. We were able to get on the boat in the late morning, providing an extra day of onboard fun. ... Read More
We desired a cruise out of our local port, Baltimore, for convenience. We did this same itinerary out of Cape Liberty on a different boat in 2010. We were able to get on the boat in the late morning, providing an extra day of onboard fun. We left on time. Ship was clean and crew as friendly as last time. Captain did an exquisite job of dodging three hurricanes and we ended up with beautiful weather on every day. Shout out to our cabin steward; cabin was well kept and he was extremely responsive. Food was a C+ -- Windjammer lacked variety and main dining room was literally serving the exact same menus as two years ago. Entertainment was a B+, with a pop cover band, enrichment talks, and educational art auctions. Only complaint was the dining staff. There was a bit of a language barrier and they interrupted our table conversations too often. A smaller ship, like Grandeur, has its pros and cons. We met dozens of people that we kept meeting up with throughout the cruise. That never happened on the larger ships. We would definitely sail on Grandeur again, but wish they offered more itineraries out of Baltimore. Read Less
Sail Date September 2019
Outdated boat with outdated activities and entertainment, if you are over 75 you will have a decent time as the boat is small. The entire boat looks like the it is straight out of the 70’s... with outdated furniture and carpet. The ... Read More
Outdated boat with outdated activities and entertainment, if you are over 75 you will have a decent time as the boat is small. The entire boat looks like the it is straight out of the 70’s... with outdated furniture and carpet. The bathrooms smelled like mold and mildew and using it just adds to the gross smell. The boat is past due for dry dock. I’m a bit surprised this is a Royal Caribbean boat. My stateroom shower uses shower curtains that never completely dry, with noticeable mildew growing on the surface. The fact that you have to touch the toilet lids to flush the toilet shows how outdated the boat is. The food was decent but could’ve been better for the prices we pay. The constant selling of drinks and packages became annoying and there was absolutely nothing to see in Bermuda. If you want an overpriced quick getaway on an old moldy outdated boat, this is the vacation for you. Read Less
Sail Date September 2019
Walt Okon =Review of GRANDEUR OF THE SEAS on 5- 14 September 2019 in room Grand Suite #8016 Grand Suite # 8016 is located on the eighth deck, port side (Left Side) of the ship. 1/3 of the way from the bow of the ship. Stateroom ... Read More
Walt Okon =Review of GRANDEUR OF THE SEAS on 5- 14 September 2019 in room Grand Suite #8016 Grand Suite # 8016 is located on the eighth deck, port side (Left Side) of the ship. 1/3 of the way from the bow of the ship. Stateroom Attendant was Dominic Moses. He was excellent in all respects. This room was perfectly clean and set up for us. We use sanitizer wipes on everything and inside every drawer. There was no dust anywhere. Temperature control: the system worked perfectly, best control of any room I every had. The mini refrigerator keeps everything very cold. Lighting: Excellent on the complete lighting system and controls. Balcony: Large with table and four chairs and two excellent lounge chairs. Bed: King size with luxurious bedding. The mattress was good but did have the middle high point. We had good sleep every night. Storage: Three large hanging closets and 16 drawers. Lots of storage. The only concern was noise from the ninth deck (pool deck) when they moved furniture, the noise was unbearable. Crew Staff: All very friendly and all were excellent. I cannot say enough excellent things about them. Food: Royal Caribbean food quality has diminished in the past five years because Royal in buying bulk frozen foods that are just cook. Example; hash brown potatoes come in the perfect size and portion that are just fried and served. These and many others are not fresh, but frozen stock. Now York stake and prime rib is so thin the quality taste is not possible. Frozen prepackaged items are served with excellent presentation; but the fresh taste is not there. Royal food quality had been diminished over the years. This is due to Royal Caribbean corporation doing mass food buys/contracts. The corporation is buying food in mass like McDonalds. Cooks can only do their best with the food supplies provided by the corporation. Clam Chowder was soupy and tasteless – worst clam chowder ever. Crab Cake tasted more of bread consistency than crab. Minestrone soup at lunch in Gatsby served with the soup spilled over the cup and down into the serving dish -poor presentation. Dining Room: Great Gatsby main dining is on deck 4 and 5. The staff of head waiters, waiter, and assistant waiters have maintained this restaurant with grandeur and excellence. Dress is formal on formal nights and Smart casual at all other times. Head waiters, waiter, and assistant waiters were all excellent to outstanding. Food quality is only fair to good (3 stars at best). Again, this is due to Royal Caribbean corporation doing mass food buys/contracts. Cooks can only do their best with the food supplies provided by the corporation. Specialty Restaurant: Chop Grill. We had an excellent and very pleasant breakfast in the Chop Grill every morning. Fine dining, perfectly clean lining and dining setting every time. Waiters all excellent. They were very attentive and receptive to all special dining request. Excellent food preparation and presentation. Some frozen prepackaged items are served with excellent presentation; but the fresh taste is not there. Crown & Anchor: Diane Megumi, Loyalty Ambassador Miss Diane Megumi was the Loyalty Ambassador on this cruise. She made herself available and attentive to every question and need. She is extremely knowledgeable about all aspects of the Royal programs and knows how to provide solutions quickly. I personally brought a new first-time cruiser couple to her and she quickly enabled them as Crown & Anchor members. Concierge Lounge: Dudley Jean, Concierge Concierge Club Lounge is on Deck 11 is a private club lounge with a very advantageous view is the ship and ocean. It is a sound proof room enabling quiet conversations. It is managed by Concierge Dudley Jean and two attentive bar waiters. The ambience is excellent. Continental breakfast and special coffee were not always set up and ready in the lounge daily at 7:00 AM. Diamond Lounge: Ilona Tsyhaniuk, Diamond Concierge The Diamond Lounge is open to Royal Diamond member only and on this Grandeur of the Seas trip 5-14 Sep2019 is managed by Concierge Ilona Tsyhaniuk. She is excellent and is the best concierge I have had on Royal. She has been the most responsive to all needs and questions. The presentation of snacks and refreshments is very well done always looking fresh and inviting. The only and big problem is that the Diamond lounge is not a room that is quiet. It is only a participation space. The wall does not reach the ceiling and the noise from the South Pacific Lounge is unbelievable loud some time making conversation impossible. Guest Services: Adelaida Contreras, Senior Guest Services Officer provided service quickly and efficiently. Her personality and smile made us comfortable as she fixed a problem on the first hour we were on the ship. Salon & Spa appointments: On 12 September 2019, Mrs Go-Okon had a spa appointment for 11:15 AM. Mrs. Go-Okon arrived at 11:10 AM early for the appointment. The Spa front desk person told her to sit down and wait even though there were no other customers. But, the desk receptionist, services two other white woman while ignoring her and not calling her back after she finished with the white customers. Was Mrs Go-Okon being ignored because she is Asian? After being ignored and waiting twenty minutes, Mrs Go-Okon went to the desk again explained she has an appointment at 11:15 AM. The new receptionist said she would get some one. She cam back in five minutes and brought Mrs Go-Okon into a treatment room. The Spa treatment started at 11:50 AM which is 35 minutes scheduled appointment of 11:15 AM. Mrs Go-Okon is stating, “I felt DISCRIMINATED upon because of the way I was TREATED!!” Special Staff Recognition: Becknar Bermudes, Royal Caribbean Dance Instructor is an excellent dance teacher. She is always smiling, friendly before and after sessions with guests. She is genial, kind, and patient in all things and a shining star representing Royal Caribbean. She is one of the hardest working staff personnel I have seen. She is everywhere, helping everyone. Sarah Jane Ete, Windjammer Attendant is outstanding in serving her guests. She is quick to server the needs of the guests as she constantly observing their needs and how she can be helpful. She has a maturity about her in the Hotel management and serving field. She has excellent communications skills and is easy to talk sharing thoughts and ideas. Dickerson Lacsamana, Assistant Maitre d’ is an outstanding leader and manager. We have observed him for nine days and it is evident the entire restaurant staff look to him for leadership and guidance. Resolving problems and guiding staff with a gentile smile is an attribute that is in high demand. Recommend Royal Caribbean consider him for promotion into leadership position with complexity. Keith Sepulveda, Receptionist and hand sanitizer at the entry of the Windjammer Café’. This lady was an outstanding smiling welcome to the Windjammer. She brought smiles to our face every day. In fact, we looked forward to seeing her. She deserves recognition. Over-All Rating Outstanding. It is the friendlest Royal ship. I recommend it Walt Okon, Springfield, Virginia Read Less
Sail Date September 2019
They have absolutely nothing for the kids to do. Besides the closet sized room for the tots. My daughter is 3 and was nervous about going to the kids section and they wouldn’t even let me walk her in and say goodbye.. ridiculous. No ... Read More
They have absolutely nothing for the kids to do. Besides the closet sized room for the tots. My daughter is 3 and was nervous about going to the kids section and they wouldn’t even let me walk her in and say goodbye.. ridiculous. No activities.. nothing. Rooms are small. Workers are nice except for a few that seems miserable. Carnival pride is definitely a better choice. Their dining room is ok. Breakfast is the same food every morning. The crowd is mainly older and get mad when the kids are being kids.. just a warning. Our cabin is right above the door they open to let people off the ship so my kids get woken up in the morning and from their naps. Soda cans are $4.. they have ONE. pool open for public and if your kids are not potty trained they can’t go in.. so my one year old had nothing to do.. Read Less
Sail Date September 2019
We chose this cruise because we had a discount from Royal Caribbean because the previous cruise we were on we had a flooded cabin on the Allure of the Seas. We also chose this cruise because of the size of the ship. Neither my husband ... Read More
We chose this cruise because we had a discount from Royal Caribbean because the previous cruise we were on we had a flooded cabin on the Allure of the Seas. We also chose this cruise because of the size of the ship. Neither my husband nor I liked the bigger ship, Allure. We preferred the smaller ships. We also liked the time of year and the biggest reason was the ports of call. We were very interested in seeing Boston however that stop & St John, Newfoundland was cancelled. We flew into Baltimore 2 days before cruse so we could see something of the city. We received an email from RC telling us even though hurricane Dorian may come our way we still had to be onboard ship before 3pm on Thursday, September 5th the day of departure. However, we did not leave until the morning of Saturday, September 7th. We also could not leave the ship. This is where I think RC dropped the ball. I think they should have had excursions into Baltimore instead of just having 2,300 people sitting on a ship. Good for them because then the passengers spend more money at the bar. What do you do for 2 days on a ship? My next problem was who made the decision on what ports to cancel? We went to 2 in Maine & 1 in Canada. Why didn't they choose the one in Boston, 1 in Maine & 1 in Canada? We did stop in Boston late at night for an emergency stop. We were on our way to Bar Harbor, ME but had to turn around & go back to Boston to drop a passenger off due to health emergency There were no medical facilities in Bar Harbor, ME? What happened when President Bush was at Kennebuckport? Of course this put us behind again. Finally I was not impressed with the excursions but I believe that was because we were always behind. The only thing we were on time for was the return to Baltimore. Had to be on time because another cruise was leaving that evening and they had to get us off & get ready for the next cruise. The dining staff in main dining room was terrific. Our stateroom attendant was also very good and helpful. I asked for ice and wine glasses & each night I had them in my stateroom. The entertainment was okay. The activities were okay but I think they were running out of ideas. You can only play corn hole so many days. The service was terrific. As with every other Royal Caribbean cruise we have been on the crew is fantastic. Read Less
Sail Date September 2019
I chose this particular cruise to take my son for his birthday/Christmas combined as his present. I had also booked him to do the deep sea fishing in Bermuda. We were both super excited as neither of us had been to Baltimore (so we ... Read More
I chose this particular cruise to take my son for his birthday/Christmas combined as his present. I had also booked him to do the deep sea fishing in Bermuda. We were both super excited as neither of us had been to Baltimore (so we arrived a day early to see some sights) and neither of us had been to Bermuda. We arrived on 8/30/19 and checked into a hotel, walked to the Inner Harbor for dinner and see some sights. The next morning we got to the terminal to check onto the ship and so far so smooth ... I had also purchased "the key" for us which expedited our wait with other perks as well. We were on the ship around 11 am. We had taken a tour of the spa area and had both booked services for that day. The ship was set to leave port at 4 pm, which is did. Once away from the dock I noticed that we appeared to be going in circles then we went back to the dock. We were told the propulsion system was not working properly and that it was being looked at. Fast forward to approximately 8 pm. The captain came over the PA and stated that the ship was broke and the cruise was cancelled. We had two choices leave the ship by 11 pm that evening or we would not be allowed to leave until 6 pm the following evening but all must be off by 9 pm the following evening. Our mouths dropped open .. like is this seriously happening??? Yep, it sure was. We were told there were letters in our stateroom explaining what their compensation would be, they would be reimbursing each guest up to $200 per person to change their flight plus up to $200 if you needed a hotel the evening of 8/31/19. I immediately went to our room and began calling the airlines to see about changing our flight and explaining what had just happened to our cruise. The airline we flew in on wanted $383 per person to change our flight! I went to guest services and they stated there was nothing they could do that everyone was getting the same amount and no exceptions would be granted. I went back to our room and started looking at all other flight options. Around 10:30 pm I told my son we either get off now or we're stuck until the following evening which would potentially mean we wouldn't get home until Monday as there were no evening flights to get us home the following evening. We decided to leave the ship. At that time we did not have a flight booked nor did we have a hotel for the night. I had been on the phone for approximately 45 minutes with Travelocity at this point. We walked off the ship me with my suitcase in one hand and my phone in the other. There was a park bench outside the terminal that my son and I sat on while we made arrangements for both flight and hotel. To reschedule our flight for the next day cost $349 per person (trust me I tried to find a cheaper one but it didn't exist!) and we found a hotel near the airport for just under $140. Remind you at this time I was still out the cost of the cruise, shore excursions we had booked, the drink package we had, the "key" we both had, spa services we both had done prior to the cruise being cancelled, our hotel the night before, our original filghts, etc... totaling nearly $3000! So on top of this I am now out an additional $850 (rescheduled flights, hotel, Uber) that needed paid that day! So far I have received some of the money but not all that they have agreed to reimburse me. RCs ship broke, 100% their fault 0% my fault thus I should have $0 out of pocket for this. I shouldn't have to wait 2+ weeks to be reimbursed nor do I feel I should be out any money at all on this. If I tried to find cheaper flights and couldn't I feel I should be reimbursed the entire $349 per person, not just the $200 per person. I am not very happy right now. I feel like I was abandoned and left to fend for myself with zero help from RC. While I would love to comment on the ship, cabin, dining, entertainment, ports, etc... I cannot as there was not much open during our few hours aboard the ship. Read Less
Sail Date August 2019
I choose this cruise for convenience as I live in Maryland and it was close to my birthday. Me and my girlfriend are both in our 30s and had a great time. Service on ship was excellent wether your talking about the MDR our room stewards ... Read More
I choose this cruise for convenience as I live in Maryland and it was close to my birthday. Me and my girlfriend are both in our 30s and had a great time. Service on ship was excellent wether your talking about the MDR our room stewards etc.. We ate at chops and it was delicious we’re on the other royal ships we have been in. Izumi was also good we have eaten on other ships and then experience there was by far the best. I read a lot about this shop draws a older crowd and I could see that but it might just be when you go and your itinerary. Also read before we went that the shop shuts down at 10 or 11 o’clock which in my experience is also not true. They had live music in the centrum until at least midnight and one of the nights we went to the night club on board and people were still dancing partying etc and it was past 2am. The ship is small and for a young active couple I think 5 or maybe 7 nights max would be the perfect length on this ship as I think any longer I would have started to get board. Bermuda was awesome and beautiful and hopefully will be able to go back soon. Overall I had a great time and at the end of the day your vacation is all about what you make it. Read Less
Sail Date August 2019
We chose this cruise strictly for the convenience of the port. The port of Baltimore is so convenient, the parking is reasonable, the staff are helpful, and everything is run quite efficiently.. We also wanted to try a different ... Read More
We chose this cruise strictly for the convenience of the port. The port of Baltimore is so convenient, the parking is reasonable, the staff are helpful, and everything is run quite efficiently.. We also wanted to try a different itinerary other than the Caribbean..The New England coast was beautiful and did not disappoint us, but, I guess I was expecting a little more and eventhough I adored the staff, I do not believe it will be enough for us to come back unless there is an exceptional bargain being offered.us..for starters the Broadway shows and entertainment we always look forward to on other ships..just terrible..couldn't even watch it here. That was a bummer. Also, there was one evening I was not feeling well so I was in my room which is rarely the case .. but there is absolutely nothing to watch on TV . Only thing to watch are old reruns of some bygone show noone has ever watched and John and Katrina doing the RC commercials..its just really ridiculous and frustrating especially after all the money we've spent for that room! I like John and Katrina, don't get me wrong, but I don't want to watch them on tv all night too.! This ship sadly just does not offer enough activity for a livelier crowd.. with that being said, there are definitely some highlights though. Michael is awesome and so hilarious! He had me cracking up all week..My family loved him and he keeps everyone entertained as much as possible..The food is typical cruise food and theres plenty to choose from, so if you can't find something you like from the many options they provide, then don't go on a cruise! Also, the way I'm looking at it, I'm not cooking and cleaning for a week so I'm not complaining too much :-) it's a cruise for God sake so how bad can it be:-) my only real complaint was that it was way more money than I have paid for cruises in the past, so I guess I was expecting a little more Read Less
Sail Date August 2019
For the price it was a great vacation. We chose the cruise because it left from Baltimore. We have sailed out of Baltimore on the Carnival Pride four times. We enjoyed the cruise itinerary . The inside room is fine. But there was no ... Read More
For the price it was a great vacation. We chose the cruise because it left from Baltimore. We have sailed out of Baltimore on the Carnival Pride four times. We enjoyed the cruise itinerary . The inside room is fine. But there was no place for our luggage. It was either put them in the small closet and leave our shoes out, or put the luggage along side the bed.. Since it was impossible to get out of bed from my side that was where the luggage went. I literally, had to crawl to the bottom of the bed. It must have been hard for our steward to make out bed. There was plenty of storage for our items. Our waiters in the dining room were Annjie and Louis were beyond excellent. They were so kind to remember our preferences after the second day. They were run ragged by a table of 10 people near us. I could hear them complaining about something every day. These 2 truly made our vacation enjoyable. It bothered me how the top people in the dining room were constantly watching our waiters. I think it was because of the complaints from the other table. Also on 2 different days Annjie was required to try to sell us an upgraded meal in the special dining rooms. This practice also occurred in the buffet area as we were eating. I am an adult. I know how to read. I do not my meals disturbed with an advertisement. It was a truly enjoyable trip. I would do it again. I was prepared for some of these annoying things because I rely on cruise critic. Read Less
Sail Date July 2019
So, my parents decided that they wanted to see Bermuda again, and wanted to take the rest of us - so we were a group of 10 (7 adults, 2 teens, 1 kid). My husband and I live in Baltimore, so my parents decided we should go out on the ... Read More
So, my parents decided that they wanted to see Bermuda again, and wanted to take the rest of us - so we were a group of 10 (7 adults, 2 teens, 1 kid). My husband and I live in Baltimore, so my parents decided we should go out on the Grandeur. This was our third cruise, the first two were one the Carnival Pride (so fair warning, there will be some comparisons). The best: The solarium is an amazing place on this ship. A glass enclosed adult-only section with a little food counter and direct access to the spa with the sauna and steam room. It was amazing, and WAY better than the Pride's adult only section. We almost always were able to find lounge chairs, and the pool is a real sized pool! Actually, both pools were real sized - which was a definite step up from the Pride's pools, with way more hot tubs. We ate at Chops one night and it was delicious! (on par with the prides steak house) The staff is all very friendly and sweet and helpful. Comparing to the Pride: Embarkation and departure were a dream on the Grandeur - Easy and fast. (the Pride was a nightmare both times) The Good: The windjammer was delicious for breakfast and lunch. The great Gatsby was mostly good for dinner. The spaces on the ship (south pacific lounge, centrum, schooner bar) were beautiful. The bad: Dining: Not one dinner meal did everyone get their food at the same time - and my mom is a stickler for 'no one eats if everyone doesn't have a plate'. We received poorly done meat (seriously - who eats well done prime rib?). And breakfast in the main dining room was disgusting (cold eggs benedict two mornings in a row . . ugh). Maintenance: 2 of the 9 elevators were broken from day 1. 2 of the remaining were on/off throughout the cruise (luckily it's a small ship). Entertainment: The Schooner bar piano guy (andy?) needs to retire. No voice, not familiar with all the words to songs and very low energy. the beautiful south pacific lounge was bad karaoke multiple nights of the 5 night cruise. The ship basically closes down except the one night club room and an outdoor movie playing by 10pm each evening. Room: the beds were cots shoved together. Lumpy and hard. Verdict: I wish this ship could get a revamp - better food, better entertainment - because the ship itself is lovely and had a lot of promise. But, as is? I won't be choosing this ship over the Pride. The RC cruises typically are more expensive than Carnival, and the pros weren't enough to sway me. Read Less
Sail Date July 2019
Ok so let me say again we had a nice time. The GOS shows her age but that's to be expected. The main reason for writing a review is to add a little ballancd. Out of all the reviews I read before 99% had the GOS walking on water and ... Read More
Ok so let me say again we had a nice time. The GOS shows her age but that's to be expected. The main reason for writing a review is to add a little ballancd. Out of all the reviews I read before 99% had the GOS walking on water and to be fair to her that's a tough act to follow. The Great: Cruise Director = Great Activities Director = Great Activity Staff = Great Bartending Staff = Great Embarkation = Awesome Disembarkation = Awesome Chops Gill! = Awesome The OK: Room Steward: was just ok. Never been on a boat were at times the room wasn't touched until lunch time. The Food: MDR food to me has always been average but for some reason the food some nights seemed below average. The Bad: Replacing the Movie Screen! I know it was out of commission for at least 4-5 days and for me that's a huge deal. We enjoy watching movies at night. This should have gotten fixed at dry dock. Broken elevators: have two down the entire cruise after being at dry dock was an issue for me and some others. Food \ Beverage Package Selling: or should a say relentlessly asking to buy the package. We always buy the Dinner and Drink package beforehand and are already asked when we first get on the boat but these folks I know asked me at least a 2 dozen times the first two days and I felt that was tacky.. With all that being said if the ports,price and time is right ill cruise on Lady G gain.. Read Less
Sail Date June 2019
Last year we decided to plan a family cruise to include extended family. We chose Grandeur because most of our family lives in Maryland and we loved the idea of sailing out of Baltimore. We read lots of reviews on Grandeur and watched ... Read More
Last year we decided to plan a family cruise to include extended family. We chose Grandeur because most of our family lives in Maryland and we loved the idea of sailing out of Baltimore. We read lots of reviews on Grandeur and watched several YouTube videos. We have cruised several times before and we knew that this would be the smallest ship that we have experienced. Embarkation: It was a breeze getting on the ship! We arrived T the port at 9:45 AM. We checked our luggage, paid for parking, checked in, and were walking onto the ship before 10:30! We didn’t have to sit and wait so that was fabulous. Best embarkation we have ever experienced. We walked right onto the 4th floor Centrum area. All of the staff greeted us warmly. We had drinks in our hands by 10:45! The Windjammer buffet opened shortly after 11, which was great. We had access to our rooms around 1:00 PM. Room: Balconies are limited on the Grandeur and are priced at a premium, so we had an ocean view stateroom. Then ocean view windows are a nice size. We had lots of storage space and the bed was super comfortable. The room was small and so was the bathroom. The decor is dated and could definitely use a refresh. The sofa was very worn out. However, the room was clean and the bathroom was also clean. The shower had a curtain and no door, which resulted in lots of water on the bathroom floor. Be sure to keep the shower curtain inside the shower to minimize this issue. Public areas: Clean and well-maintained...two elevators did not work for the entire cruise. Definitely showing signs of rust and carpets could be replaced. Public bathrooms were always clean! Food: Specialty dining is definitely the way to go on this boat. We went to Chops twice for dinner and the food was excellent. Our server took care of us and he did an amazing job. We also paid for the Chops brunch and it was really good as well (we enjoyed dinner more). We visited Izumi once for lunch and it was so good! Starbucks was great. Giovanni’s table was okay. The food in the main dining room was truly just average...some good, some gross. Our server was nice but very slow. Since there were 13 of us in our group they split us between two tables. The other table had an excellent server. She was so personable and efficient. To illustrate the contrast...we would order at the same time. The other table would be finishing up dessert when we were finishing our appetizer. They were in and out in 45 minutes while ours took 90 minutes. We only ate there three times and skipped dessert the third night because it was just too slow. Breakfast and lunch were faster. Try the chopped salad at lunch. It’s really good! The windjammer had a nice selection. Good burgers, good brunch selection, good omelets. Indian night and Greek night were both good. The place gets pretty crowded so we tried to avoid peak times. Park Place in the solarium provided snacks in the afternoon and later at night. Burgers and hotdogs were fine. Not a fan of the pizza (think undercooked frozen pizza) or the nachos (the cheese sauce has no taste). The fruit and fruit cups are good. They also offer cookies and chips. We ordered room service for breakfast and dinner...they charge a nominal fee, but the food isn’t worth it. Activities: The cruise director, Cory, was fantastic! We really enjoyed the shows! The singers and dancers were great. We had a magician, comedian, and guest singers. Everybody was great. All of the shows took place in the Palladium. The seats are comfy but be careful with the cup holders. They don’t hold all of the glasses, which results in spills. Trivia and karaoke were lots of fun. The 4th of July celebration was fantastic. They decorated the boat so nicely. Coco Cay is amazing! Truly a game changer for Royal. We loved the pool and swim up bar. The food was great and there were plenty of beach chairs and umbrellas. We would have loved to have more days there. The pools and whirlpools were great. We used them in the mornings and on port days. They were crowded on sea days so we avoided them. The arcade is really small, so my daughter was disappointed. The gym is equipped and adequate, but small, so it was usually packed in the mornings. The big screen was out of commission and was replaced during our cruise. It worked the last night. Should be great for future cruises! Beverages: The bartenders were great. We loved the Schooner Bar and Viking lounge. Customer service: Everyone was friendly and willing to help. Our room steward was great. From other reviews, Grandeur receives high marks in this area. I agree that they deserve it, but I have been impressed with the customer service on every single one of my cruises. Would I sail on Grandeur again? I enjoyed my cruise (I always do). I most likely will not sail Grandeur again. I prefer newer, larger ships, where the activities overwhelm me. I know that’s not for everyone. If you prefer an older, smaller ship with nice staff and without all of the bells and whistles, then Grandeur is for you! You will definitely have a good time. Read Less
Sail Date June 2019
First cruise on RCL after cruising NCL, Carnival, and Princess. Young 40's couple. This was a family get together cruise, so this itinerary was selected for us, but we did note that it was the most expensive I have ever paid for a ... Read More
First cruise on RCL after cruising NCL, Carnival, and Princess. Young 40's couple. This was a family get together cruise, so this itinerary was selected for us, but we did note that it was the most expensive I have ever paid for a cruise at $608 per night (for 2 people in the cabin including all taxes and fees and less our OBC) for a Junior Suite (which was priced only about $20 per night over a regular balcony). The itinerary was 4 nights at sea and one night at Bermuda. The ship is very small and was built in the mid-90s, so well past her prime. However, there is something quaint and nice about such a small ship that you get to know quickly and can get to places without a real effort. Nice large open walking promenade on the lower deck. But, overall, it is old and while still maintained and pretty clean, it feels old too (thin and discolored bed sheets, rust on edges of areas, ragged carpet/ window corners, etc). There were literally 2 total outlets in our Junior Suite, and they were nowhere near the bed. I suppose getting a bathtub is an "upgrade" in the JS but having to step over the shower and dodge the curtain was more of a pain than a perk. Inconsistent towel animals, ice had to be requested, and the kleenex/ tissue slot in our bathroom was never filled at all in the whole cruise (same for our other cabins, who also said their soap was often not replaced). The JS size was nice and wide with a big balcony (on which they stuck the world's tiniest 2 little chairs on.....so small you couldn't stretch out or lean back). Our Junior Suite (but not our other rooms) also had a weird and large Pillar in the middle of the room, right by the end of the bed - what I would call an obstruction. Also, we were on the 8th floor, so every night from about 10PM-midnight people and staff would rearrange the chairs and tables on the pool floor (9) and raise such a racket (ever heard of chair pads for the legs? - get a hundred for $10 at Amazon!) that all of our cabins had to wear earplugs ever night to get to sleep. The food was below average. The buffet had decent options but the area is small and there is very little outdoor dining on the whole ship. The main dining room (GREAT servers, very friendly and helpful) had a small menu every evening, half of which never changed - probably half the size of menu of every other ship we have sailed. Probably because they have advertisements and table fliers all over the ship trying to get you to buy "premium entrees" with your meal or upgrade to specialty dining. All of the appetizers and desserts arrived cold to lukewarm (seriously, how can you have a LAVA cake if it is cold?). The drink package was a pretty good value at the discounted rate of $49 per person/ day (plus gratuity) rate we got since it was good for all alcohol but also coffee (at Cafe Latte-tudes which serves Starbucks) and sodas and bottled / sparkling water. The Schooner bar and staff was great but all the others were slow and often made drinks that weren't even close to what was ordered. The gym was OK but definitely small for the number of people interested (all treadmills were always full). The pool was an OK size, but it was hard to stay out there very long because they blare the music so loud we couldn't talk to each other. The entertainment options are limited and the quality of performers was definitely the worst we have seen (I guess the talent scales with the ship size). This is definitely not a partying ship as not much is happening after about 9PM and most bars are closed by 11PM. The adult pool area has a nice and quiet Park Cafe (which curiously has no coffee) with small snacks/ sandwiches, as well as a bar that is often less busy but was staffed by one of the grumpiest bartenders I have encountered. Multiple times after asking him how he was doing, or how his day was going, his response was "What do you want" or "Are you ready" - and this was with no one else in line at the bar. Also, they broadcast next to nothing into the cabins - the bulletin said we would dock in Bermuda at 1PM and could disembark at 2PM so we waited to be called down. Finally we went outside at 2PM to see what was happening and they told us that they started letting people go at 1:30PM and you need to stand in the public areas to hear the announcements because they don't announce in staterooms (which was proved consistent upon return to Baltimore, where they also did not announce anything either). Cruising is great, and we had an overall good time on this ship, but for the premium that this ship is priced, I expect a whole LOT more. I guess they can charge this premium because people would rather drive to Baltimore than fly to Florida....but paying such extravagant premium rates for subpar amenities isn't for me. I do see the attraction of the smaller ship and should they ever start pricing this ship more in line with the experience on board, I would definitely consider it again. Read Less
Sail Date June 2019
My family and I decided to give RCI a try this summer. We have been on 20 Carnival cruises and 2 Princess cruises since 2001. We picked this cruise strictly on the itinerary. My teenagers were doing a DC trip with their school so we met ... Read More
My family and I decided to give RCI a try this summer. We have been on 20 Carnival cruises and 2 Princess cruises since 2001. We picked this cruise strictly on the itinerary. My teenagers were doing a DC trip with their school so we met them at the end and then came on this cruise. Coming Jon the ship we had high hopes for a great cruise. We had purchased the Key which was quite expensive for a family of 4. The only amenity we even used was the internet. RCI claims you can stream with it and you can if you sit in the Internet cafe. On your personal device in your room - nope, could hardly even play a game without your connection dropping constantly. The internet is not good at all. With the key and with a suite, you get to have reserved seating for shows. On some of the ships, this may be a benefit but on this ship - the shows were hardly attended. The broadway show was awful. I admit that I am picky about shows because I am a huge broadway fan and have attended many shows in NYC and in London but this was the worst show I’ve ever seen on a cruise ship. The All Access show was better until they got to the Madonna part and then it was a train wreck. The first comedian was great - my favorite show by far. He was good in the Welcome Aboard show and not too terribly raunchy in the adult show which was a pleasant surprise. Sometimes on Carnival, they can be just disgusting. The hypnotist show was ok and the juggler was ok. The rest, meh, Rey disappointing. The ship just doesn’t have much to do or to choose from to do. There were a couple of trivia’s per day but that was about it. The only cleaver things they had was the egg drop and the Royal Fair. Food - if you love buffet food, this is the ship for you. I however, do not. If you don’t eat on a buffet there really isn’t any other choices. They do offer lunch in the dining room on sea days but on port days - that’s it. The buffet is not appealing, food has been sitting for a long time, the hamburger buns are hard as a rock and the patties are burned to a crisp. The main dining room was good, the servers were great but there aren’t too many choices every night, just a couple. They push the specialty dining almost to the point of irritation. They even push you to pay for a specialty add on meal every night when you are about to order in the dining room. They must get a bonus or something if they can upsell you. In closing, we thought we would try a small ship to see if it was worth it to brave 6,000 people and on a ship and the family verdict is - No Way! We will stick with Carnival and enjoy the shows, the activities and the variety of food offered every single day. Read Less
Sail Date June 2019
This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were ... Read More
This cruise was not luxurious, enjoyable, or accommodating after working hard all year to pay to have a week of relaxation and a good time. A list of things that need serious improvement: • The food - The meals on this ship were less than sub par. I was highly disappointed in the options and the execution of the food. I can cook better than these supposedly trained chefs. I can promise you, the lasagna tasted exactly like Chef Boyardee right out of a can. Every vegetable served on the plate were essentially raw. The portions were never the same, even for guests sitting at the same table. The food was always cold. I always felt like it had sat out for some time before being served. The buffet was the best option for breakfast and lunch—there was better variety and the food was actually decent. On lobster night, a couple of members in my group decided they wanted an entire lobster and were willing to spend the additional $30. The lobster came out with nothing but the carrcus and a small bit of meat on the plate. The lobster tails had more meat in them. It was a waste of $30. • Cleanliness - Oh my goodness. The cleanliness on this ship needs to be investigated. On multiple occasions, dishes were dirty: lipstick on water glasses, the previous day's meal on silverware, pulp dried in water glasses...etc. One of my family members ended up with a virus from the unclean utensils and dishes. Also, the public bathrooms were not kept clean. • Sugar free dessert options - while the desserts were decent, when eating in the dining room for dinner, there was only one option for those with dietary restrictions compared to multiple options for those without dietary restrictions. Some of the sugar free desserts at dinner were just practically inedible. • Technology - There was no app available for large groups to communicate through. The option available was to spend approximately $15 per person/per day. There is absolutely no way I was going to pay for that. Read Less
Sail Date June 2019
We chose this cruise for the itinerary, the reputation of the Grandeur and for timing around the end of school. We cruised with a family with two pre-teens with whom we are essentially family and both families live near Baltimore. We ... Read More
We chose this cruise for the itinerary, the reputation of the Grandeur and for timing around the end of school. We cruised with a family with two pre-teens with whom we are essentially family and both families live near Baltimore. We arranged private transportation to and from the port due to the party size of six and the amount of luggage. Upon arrival, the Port of Baltimore did itself no favors as our driver was directed to one line where the luggage carts were being locked and when attempting to ask for direction to another line we were met with incredible indifference and ineptitude. Once we finally offloaded our luggage, we were then met with yet more confusion as we had booked the Royal Suite and the other members were Diamond members. Port staff had no idea where to direct people for security screening and actually dumped both parties into different, yet packed and slow moving, lines. We met at the screening and went through together. By that time we had been able to identify ourselves to Royal staff and our concierge, Carlington Berry (more on Carlington later) was waiting for us on the ship side of security. That was the last of any bad issues for embarkation. Carlington whisked us directly to check-in and then around all other lines directly to a private elevator (one woman decided to latch on and was with us all the way to and pushed into the elevator with her husband by pure hubris) and then to our suite. All of the features of the suite were discussed and our attendant, Fernando Dierra, was introduced to us. The staff of the Grandeur truly earns their reputation as the friendliest in RCI's fleet, the food was superior to other RCI ships (Majesty and Monarch) we have cruised on and the itinerary delivered. Finally, the staff in the Great Gatsby dining room was top notch, with our table's servers, Deepshika and Mary Ann, being the best we have ever had by far. Deepshika especially, as our head server, was organized efficient and catered to our party's every request. The only average part of our experience were the shows in the main theater. They were at best average, with a hypnotist and a comedian being each an hour we will never get back. We chose private tours we arranged separately and all were excellent. Specifically, Jolly Breeze Tour's jet boat whale watching tour from St. Andrews-by-the-Sea (St John port stop) was in the top 5 of all excursions we have ever done, including seaplane snorkeling on the Great Barrier Reef and a helicopter into the Grand Canyon for lunch below the rim. We had been concerned about a rough ride in the zodiak for the girls but they actually wanted more wake jumping as the tour went on. The shock-absorbing seats helped a lot. Read Less
Sail Date June 2019
Background information: My husband and I are in our 80s, and I use a small mobility scooter to help me get around. This was a cruise to celebrate our 60th wedding anniversary with our four children. This was Bob's 19th cruise and ... Read More
Background information: My husband and I are in our 80s, and I use a small mobility scooter to help me get around. This was a cruise to celebrate our 60th wedding anniversary with our four children. This was Bob's 19th cruise and my 30th cruise overall. It was his fifth and my sixth cruise on Royal Caribbean. We booked this cruise everyone could get off work on those dates and because it went out of Baltimore to Bermuda, and we always love to go to Bermuda. None of our children had seen much of Bermuda, so it was pretty new to them, and two of them had never been on a cruise before. Embarkation - One daughter came a day early and stayed an inner harbor hotel. She Ubered to the port. One daughter was driven by her husband. The third daughter's family flew in and stayed in a hotel near the airport. Our son drove up from SC and stayed in the same hotel. He took them all to the ship. Bob and I drove up from southern Maryland and arrived at the cruise terminal about 11. Check in was pretty quick. But we could not get into the room until 1:00 and the dining room was not open which meant everyone had to eat lunch in the Windjammer with all their luggage. This was NOT a good experience. I was supposed to have on-board credit, and it was never added to my account I thought the muster drill was kind of sketchy. They held it out on the deck (which meant that only about one in eight people could see because most people were behind another person). It was outside even for the people in wheelchairs, walkers and scooters. Unlike some ships who do the muster drills for the mobility challenged inside. Some people have a problem standing for that period of time. Ship: We have sailed on this ship before and it is a nice smaller ship, although it is quite noisy. There is always loud music in the atrium. One of the girls did the climbing wall and that was fun. There was a group on board and some of their meetings would close the Solarium or other venues. Two of the elevators were out of service for the entire cruise. The internet was the worst I have ever had on a ship. I could not post any photos because it was too slow. I could not even play a game of solitaire without having to turn the modem back on and log on again. We wanted to play dominoes and could not find a table anywhere that was big enough. Activities: There were scavenger hunts. We did trivia and had a good time with that. They had Harry Potter Trivia, Friends Trivia, and Pub Trivia in addition to regular general trivia. There was also Pictionary. Some of the group did Karaoke, and that was fun. My son-in-law tried to play Bingo, but he missed marking one of the numbers and then when he marked it and had Bingo, they said it didn't count because he didn't have the last number called. The Family Feud game was very poorly done. We didn't go to any shows and those of us that did weren't very impressed. Service was good. Our children commented that the bar service was particularly good (they had the drinks package) Our cabin steward did a good job and kept the cabin clean. We had a group photo that were taken on the first night. I decided that one of the group was good and we should get one for everyone. Everyone was good except one daughter who had her eyes closed in one of them. So I ordered four of the good one and one of the one with her eyes closed. They put that we should come and get the photos at 8 the next night and they were closed then. When we actually got the photos, they had done it the wrong way. 4 with her eyes closed and one with her eyes open. Dining: The Windjammer buffet was absolutely not an option for me. The labels were over my head and I could not see them from the scooter and I could not reach some of the food. Occasionally someone would offer to help me, but usually I had to get my husband to get me food. There were some times when it was not possible to get any food. For example, earlier than 6:30 am, or between breakfast and lunch in the Windjammer. They did a good job with the various allergies in our group (gluten, peanuts, lactose). In the main dining room, we had a nice round table for all of us on the first night (My Time Dining). We went to Chops the second night, and we were never able to get that good table again. We would get to the dining room as it opened and there was already someone seated at that table. Instead we had to have a long table which meant that we couldn't really talk to the people on the ends of the table. We mostly ate breakfast and lunch in the Great Gatsby. I like the chopped salad at lunch, and one afternoon, Bob had just shrimp and ice cream. The dinner at Chops was good - they did the sides family style. Port & shore excursions: I did not take any excursions because I have been to Bermuda eight times previously and I had booked a private guide. It was absolutely ridiculous to keep people not on excursions from getting off immediately. My children liked the Hidden Gems Tour and the Crystal Caves Tour, and one of them (who brought her bicycle) did some of the Railway Trail. Disembarkation: Very quick and easy Summary: We were able to do a lot of family activities and we had fun together. Bermuda was, as always, beautiful but our time there was too short. A five day cruise is just not long enough. I think two of our daughters are coming back by airplane and staying on the island Read Less
Sail Date June 2019
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along ... Read More
We took the train from North Carolina the day before and stayed at the Holiday Inn Express across from the Casino. The hotel was clean but unremarkable. We were pleasantly surprised to see others who would be sailing with us there along with at least one Pinnacle couple. The shuttle from the hotel was already full for the early times so we decided to Uber it over. Less than $20 with tip. As we were arriving some of the folks from the previous sailing were still milling about and looking for their rides. The site did not have a lot of signs and we had to carry our checked luggage over to trams to be loaded. Since we were so early, we grabbed a bench outside and less than 15 minutes later someone got us and we went through security and to the check-in process. Mostly painless, but the brace on my wife's leg seemed to puzzle the security people. Still, we were one of the first checked in and shown the suite lounge. In the lounge, we were joined by some others including a nice couple cruising by themselves without their kids and family. Hi Tim and Tracy! We joked about the "difficulties" of getting to the port but agreed this was a smooth process. After about 15 minutes, they came and got us. As I mentioned, my wife had a knee brace from a broken leg and we got to enter the ship from deck 1 and not have to use the gangway. A nice option for those with mobility issues. At 10:03 we were on the pool deck and heading for the bar. We had the deluxe beverage package and wasted no time using it. It was a bit of a splurge, but we checked prices and got a great deal. In my opinion, the package is great because it offers you the ability to not worry about getting a drink. We waited for the Windjammer to open and called family and friends to let them know that vacation had started and they wouldn't likely hear much from us except pictures on Facebook of us having a good time! The food in the Windjammer was always good and varied. Most of the times the crowds were not too bad except at the made to order egg line. My wife mentioned a couple of times that the food was a little cool. I didn't think that myself. We split our breakfasts from the Windjammer and the main dining room. The Windjammer is more convenient, but we like the fact that you can sit with different people each day and have some great conversations. We did Mytime dining and had the same waiter and assistant waiter (Michael and Derick). They were wonderful and took amazing care of us. We skipped dinner on the first day in Bermuda since our tour got back late and ate at Giovanni's one night, but our MDR experience was outstanding. We hadn't eaten at Giovanni's before since my wife doesn't eat pasta, but we did it this time because I had to try the Pasta Carbonara. It was good. I did try small portions of several portions of pasta as well as shrimp and my wife had a filet. All was very good and we agreed that we would have to eat at Giovanni's again. We loved the entertainers that we saw, but we were disappointed by the ruckus in the comedy show the last night. We weren't there, so I'm not going to go further into it. There were some very talented guests and the karaoke performances were great. We actually gravitated to the Schooner bar by the end of the cruise. At night, we were entertained by the piano player, Danny Burgess, he was great at pulling the guests into his performance and even got several ladies to sing along clucking like chickens including my wife. He is out of Texas and had to fill in for Giovanni who got sick the cruise before ours. If you get a chance to hear Danny, don't pass it up. On Bermuda, we did a private tour with another couple with Quinton Bean and got an amazing tour of the islands and their history. The only complaint I have is the fact that we didn't dock until 2 PM and much the island slows down or shuts down in the late afternoon. It didn't help that we got there on a Saturday. Sunday was even slower and the weather was bad - nasty storms and lightning. We planned on going to Horseshoe Bay, but the weather kept us at the dockyard - most of which was closed. Nassau was Nassau, nothing remarkable. On Coco Cay, we rented a Chill Island Cabana(Oceanfront when we booked it). They revamped the cabana area with the whole Perfect Day relaunch. It was still a great time and having the nice calm cove with all the fish was great. For the right price, I'd do it again. The best part of this cruise and was the core group that was part of the Roll Call page. We had a meet and Mingle hosted by John and Katrina Blair and some of us did an impromptu cabin crawl. Definitely some ideas for future cruises. We do junior suites but are now on the lookout for aft view JSes and good prices on full suites. We have sailed on Grandeur before, but will she has aged some, you'd not be able to tell by looking at her and the crew and service are still the best part of a trip on "Lady G"! Read Less
Sail Date May 2019
The ship is not very new, but its clean and looks good. Cabins are a good size, and amenities are good. Food was great, pretty standard though. They don't have 24/7 food like all the other cruises I went on, but they have it until ... Read More
The ship is not very new, but its clean and looks good. Cabins are a good size, and amenities are good. Food was great, pretty standard though. They don't have 24/7 food like all the other cruises I went on, but they have it until 2/3am. The entertainment was good. But the comedian, Jeff Norris, on the final day went a bit far and people started yelling at him and leaving... Would not want to see him again. Wish they weren't partnered with him. Service was good. They strive to give you perfection, but make sure you speak up. The ports and excursions were good. You can disembark quickly and they provide a lot of support for getting to where you need to go. Finally I did dislike the upselling. When you are eating your food they have ads for more expensive options. If you go to the spa, they will give you want you want and try and sell you more and more. The art auctions they let the crowd choose what art to see, but only show half of those AFTER they try and sell you on the ones they want to show you. I don't remember that being as bad on Carnival and Princess, but maybe it's the changing times. Read Less
Sail Date May 2019
Grandure is a bit dated but if you are looking for classic cruising this is a good ship to meet those types of expectations. Royal has not updated this ship to include water slides and a wave runner. Because of this, the ship draws an ... Read More
Grandure is a bit dated but if you are looking for classic cruising this is a good ship to meet those types of expectations. Royal has not updated this ship to include water slides and a wave runner. Because of this, the ship draws an older crowd and there are few children, teens and college aged folks. Since the ship is older and lacks these amenities the price point is lower and attracts cotton tops on a fixed income and people who are looking for a bargain. The crew was awesome. It is not unusual for crew to try and remember you and your tastes but it seems that this crew really has a talent to make to feel you are the only person they are taking care of. I could write a review on Dan Burgess, the piano player in the Schooner Bar, and his talent for making connections and bringing an entire room of people together and making them have a great time. The food is standard Royal Caribbean offerings. I don’t find any uniqueness or variation in menu, quality or presentation from one RC ship to another. I believe corporate does this to maintain a homogenous expectation much like a chain of restaurants. I think this is a mistake because passengers feel like they are eating at the same chain restaurant every night and every cruise. The food in the MDR and the buffet are the same. The premium restaurants do serve a notch higher quality and portion and variety of menu. I would like to see RC put an exec chef of every ship and give them autonomy to create dining venues and offering that make one RC ship unique from another. My only truly negative feelings are of RC and their incessant and relentless jamming of dining, drink, internet, next cruise, jewelry, shore excursions etc etc. They are there to sell these things and I am here to buy them. Their nonstop, high pressure tactics is a HUGE turn off for me. Immediately upon entering the door of their terminal we were ordered, in a not so nice way, to empty all of our outside drinks on the ground. After checking in and even before getting to the ship we were hit up for dining packages, drink packages and the usual obligatory photo. I have no issue with this. Once on the ship, we were approached NINE (yes nine) times in the first hour to purchase premium dining. I began for feel this was rude and I had no problem being rude to anyone who approached me with a smile and a brochure by telling them to go away. Hitting the Windjammer for lunch as soon as you board is a bad idea unless you want to start your vacation by becoming angry. The spa personnel set up a table and greeted guests as you approached them instead of circling an area like a street beggar who is desperately pan handling for drug money. I purchased over $500 in spa services for my family. This is proof that slamming your guests with an army of beggars is not effective and creates a paradigm of anger that lasts for the entire cruise. If you are not a stickler for details and can turn a blind eye to sloppy repairs in public areas, worn furniture and scratches; then this may be a good fit for you. I would sail on Grandure again as the value is fair. If those little things bother you and mildew totally turns you off then you may want to look at Oasis class ships. Read Less
Sail Date May 2019
This was our 9th cruise, 2nd with Royal. After cruising on the Oasis, I have to say that the small to medium size ship are more attractive to me. Although the Grandeur is an older ship, and smaller ship, it has a charm to it that makes ... Read More
This was our 9th cruise, 2nd with Royal. After cruising on the Oasis, I have to say that the small to medium size ship are more attractive to me. Although the Grandeur is an older ship, and smaller ship, it has a charm to it that makes you look over some of its dated look. The open atrium (centrum) makes the ship feel larger than it is. We are a family of four, and travel with friends We booked two ocean view rooms, deck 2, Rooms are adequate with plenty of storage, and drawer space. Dining. Overall a good variety of offerings in the Windjammer, healthy corner was appreciated. Omelet station was frequented often by some. Lots of choices for meat lovers of vegans. Main dining room was also quite good, with a nice rotation of different meals every night. Crab cakes were especially good. Service was great, fun friendly staff made our mealtime enjoyable. Entertainment. Enjoyed John Blair and his team. Smaller ships give you the opportunity to see this group in action more readily than the larger ships. Always a fun activity to watch or participate. John also gives a matinee performance Tribute to Neil Diamond. If you close your eyes you would think Mr Diamond was in the room, very good. Ports.Bermuda was beautiful, next time maybe 3 night stay would make it even better. Did a 4 hour tour with local Taxi. Very informative tour with lots of local tidbits from this native driver. Stops at St George, Hamilton and other points of interest Horseshoe Bay was spectacular, beautiful pink sand and rock formations were visually satisfying.(bring the camera) Nassau. walked to The Queens staircase for a few photos, some shopping on Bay street, overall a pleasant few hours, we skipped the beach, have been here before CoCo Cay. Amazing transformation to this island, making it an absolutely wonderful, or shall I say "Perfect Day", spent a few hours on Chill Island, relaxed, some beach time, a quick meal at the food/ grill shack, lots of Beveridge stations as well.Moved to the Oasis pool for a quick afternoon dip and DJ music, the pool is HUGE, clean and refreshing, very enjoyable. Negatives? Yes there were some, food a little on he salty side, not used to that. The ship is scheduled for a major Dry Dock, I believe next year? and probable needs more than a coat of paint, a upgrade in many areas would benefit this already charming little ship. The staff is encouraged to upsell, upsell, upsell, specialty restaurants, drinks, spa, photos and more, no issue with that, but at mealtime it seemed a bit much to have it mentioned numerous times to accept one offering or another. Would I sail her again? Yes, for 2 reasons, no need to fly from where we live, drove to the departure port the night before, stayed at the Best Western in Elkridge , one night and provided parking for the duration of the cruise, really convenient. Complimentary breakfast, great staff, clean rooms. Shuttle to and from the port and they also drove us and picked up from Arundel Mills Mall nearby. The ship has a few itineraries that are of interest, would do Bermuda again, New England Canada cruise and have my eye on the 12 night southern Caribbean itinerary. Overall a great cruise Read Less
Sail Date May 2019
Chose this cruise for the itinerary and although the weather wasn't the greatest the ports were still wonderful and enjoyable. Ship is older but was clean and tidy except for very dirty outside windows. Since it is a smaller ship ... Read More
Chose this cruise for the itinerary and although the weather wasn't the greatest the ports were still wonderful and enjoyable. Ship is older but was clean and tidy except for very dirty outside windows. Since it is a smaller ship the crew is friendly and good at remembering you and making you feel pampered. Cabin 3124 is small, quiet and comfortable with adequate storage. Unfortunately Royal falls short when it comes to food quality at all levels. Windjammer's quality is at best, equal to Golden Coral. Many items over cooked, dry, tough and tasteless. MDR is about the same as Outback. Specialty restaurants are only slightly better. Service far out shined the food quality by a large margin. Cruise directors felt insincere and phony. Entertainment activities where lacking in originality and not the best fit for the passenger demographics of this cruise. Main theater under utilized for activities. Many were poorly timed causing overcrowding at the buffet, Due to smaller ship size, it does make it easier to make friends and connect with others. Kolada Read Less
Sail Date May 2019
We haven't been on a cruise in many months and we haven't been on a Royal Caribbean cruise since 2008. Our previous experiences were all right; and we wanted to see New England as we've been the Caribbean far too often. ... Read More
We haven't been on a cruise in many months and we haven't been on a Royal Caribbean cruise since 2008. Our previous experiences were all right; and we wanted to see New England as we've been the Caribbean far too often. Ports: I enjoyed the Itinerary. Boston was great, so much to do and a nice long time in Boston. Portland, Maine was fabulous, Bar Harbor, Maine was foggy and cold, and a lot of local businesses were closed (it was a Monday, and the place has a lot of Mom and Pop shops). Saint John was freezing cold, but folks were very nice and the city is very walkable. Halifax was amazing, almost as amazing as Boston. I wish we had more time there, the weather was damp, cold and freezing wind, yet the Titanic/Shipping museum was worth it. Ship: Old ship, small ship, the Atrium is in the Aft of the ship and where everything happens. The cruise director, John was amazing, (Hello John). They have a ton going on, great trivia, and activities and the show, "All Access" was great. The ship itself is old, and worn in parts, and the first night the plumbing went out and there was no water at all for a few hours (yikes!!!). Not technology updated as the internet was mega slow for everyone, and didn't work in the rooms, it worked well in the Forward public of areas. Not enough outlets to charge all our devices (two outlets per room, bad). The Bad: The food. The food was terrible. It was Stouffer's/Lean Cuisine'esque. Royal Caribbean is efficient, they close their restaurants on the dime, they don't waste food, they close things down quick. Also, they have a off hours cafe, the only issue it is located in the Adults Only section of the ship. I had to sneak my kids in their for after hours snacks. Food was bland, service was good, staff was nice, food just was abysmal, even in the up charge restaurant. Try the cruise, just make sure you eat off the ship!!!! Misc: Washy, Washy!!!! #StaffMemberInTheWindjammerCafe Read Less
Sail Date May 2019
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.8
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

Find a Grandeur of the Seas Cruise

Easily compare prices from multiple sites with one click