Sail Date: January 2018
My husband and I came on cruise to celebrate milestone birthday and each day brought some frustration. Many things seemed to need repair / just weren't working . Should be able to get water / coffee / tea easily 24 hrs a day without buying ... Read More
My husband and I came on cruise to celebrate milestone birthday and each day brought some frustration. Many things seemed to need repair / just weren't working . Should be able to get water / coffee / tea easily 24 hrs a day without buying drink package !! Felt as though we had to pay extra for every little thing beyond basic service. Staff were amazing and thoroughly enjoyed using solarium . Food was very good and great ethnic variety. Medical / guest services very helpful when feeling unwell. Recommend cruise ship take time in dock to fix all machines, paint as needed and make sure hot tubs are functional. Plan more activities for during days of sea travel and weather too cold to use outdoor facilities. Headliner shows were excellent. Cabin with pull down beds isn't really appropriate for three or more adults and I'm concerned it might be alittle dangerous with larger adult needing to sleep above. Read Less
Sail Date: January 2018
This was our worst cruise ever. Now with that beginning I can't fault the staff on the cruise. We had bad weather, rough seas, and norovirus! Royal Caribbean can't control the weather or the rough seas but they should shut down the ship ... Read More
This was our worst cruise ever. Now with that beginning I can't fault the staff on the cruise. We had bad weather, rough seas, and norovirus! Royal Caribbean can't control the weather or the rough seas but they should shut down the ship for a little bit to get control of the virus being spread on the ship. There are not enough day time activities on this ship. If you are fine with no activities from 11am-7pm this is the ship for you! The food on this ship was good. Tried Giovanni's for the first time. I enjoyed it more then my husband. Also from what I heard and then saw. They are adding more money on specialty dining. So they better deal right now is to prepay them from the website. I spent less that way. From what I've heard a lot of people on this ship are from the Baltimore area and love that they don't have to fly to go on a cruise. They do not know what they are missing. There are so many better Royal Caribbean ships out there. Read Less
1 Helpful Vote
Sail Date: January 2018
This cruise was booked for one main purpose-to make sure my other half can endure higher waves. He has only been on only two cruises so far, and on those, the waters were very smooth. I, being a meteorologist, figured that booking a ... Read More
This cruise was booked for one main purpose-to make sure my other half can endure higher waves. He has only been on only two cruises so far, and on those, the waters were very smooth. I, being a meteorologist, figured that booking a cruise in the Atlantic during January should give us a chance to see if he can handle the high seas. That we did get. First of all, Delta lost a bag when we flew to Baltimore the day before sailing. Thankfully, the bag was delivered just as we were checking in at the port. While this was no fault of RCCL. it did make our embarkation a bit stressful, as we had delayed embarkation due to cleaning after illness on the previous cruise. After getting our seapass cards, I had to go back out beyond security to meet the luggage driver, tag the bag, give it to the porter, then come back in, wait in line, go back through the scanner/TSA, then was finally able to board the ship. I was for sure ready for a cocktail when all of that was done. Simply put, the Grandeur has many positives. While the first night at dinner. we found the service to be lacking. We just didn’t think the staff and use were a good fit. So, on the second night, we asked for a different section (MTD) and it made all of the difference in the world. Every night from that 2nd night, the dinner service was right on point. Dexter, the waiter, and his assistant Rohab, and section leader, all of them did an excellent job. We booked a JS on the aft #8588. We were very happy with it, however I was a bit disappointed in the condition of the cabinetry and night stands. They look old and worn. The stateroom attendant, Dominic, was perfect. One day we were gone for lunch for just 45 minutes, he came in and cleaned up our stateroom and left. We were amazed as we did not even see him when we left. When we left Baltimore, I knew there was going to be a very strong storm developing. in fact, after looking at the weather charts several times, I was fully expecting some kind of itinerary change. With every new forecast model run, I kept saying to myself, sure we will not sail right into this. Remember, the main purpose of this cruise was to experience some high seas, so I can't say that I was completely disappointed about the storm, but I was a bit surprised there was no change in our itinerary. The first day was a sea day, we were heading south and the seas began to build a bit, no surprise. At one point I tweeted RCCL asking them if they were watching the storm, they assured me they were. By the 2nd night we were in 10-12 foot waves. OK, not the worst possible, for sure, but this was exactly what we needed to accomplish our mission. Also, by the evening, it became obvious to me how the Captain was handling this storm. The ship sped up to 20 knots around the coast of North Carolina. I am sure this was to meet the storm while it was weaker (the storm was quickly strengthening as it moved north (the RCCL meteorologist commented on this move on his facebook page). and became the meteorological "bomobgenesis". This term refers to an area of low pressure that sees a drop in atmospheric pressure of at least 24 millibars within a 24 hour period. It ended up being one of the top ranking "bombogenesis" ever recorded. It became obvious to me by evening that Captain "Thor" knew exactly what he was doing. By sailing south quicker, we would pass the storm when it was weaker, vs. passing it when it was stronger, further north. In the end, that plan worked well. We got our seas we were looking for, but didn't get in worst like another ship further north (Norwegian Breakaway). Our first scheduled stop was on Day 3 (Day 1 embarkation, Day 2 sailing) and scheduled for Charleston South Carolina. The "bombogenesis" storm gave this southern charming city a rare 4" of snow. It was beautiful, but the streets were covered in ice/snow, many businesses were closed, we even had a delayed arrival due to the harbor pilot having difficulty getting to his/her boat. We decided to stay on the ship, we were having a great time and I did not want to risk falling on ice and breaking something just to get off the ship. I admit that I was thankful to see such a rare event, snow in Charleston. Day 4 was Port Canaveral, we have been there many times and had already planned to just stay on the ship and enjoy the solarium, which we did. Day 5 was Grand Bahama. It have been there many times, we just walked off the ship for a few minutes and started to have Windjammer withdrawals, so we were on land a very short period of time. At least the weather was nice. Day 5 was Nassau, here again, been there several times. We got off the ship briefly to walkaround. Around 5pm I heard the announcement chime in the cabin, this got my attention as all announcements were in public spaces so far. It was Captain Thor telling us that due to the weather, we would not be sailing to Cocoa Cay that night, so we would just stay in port at Nassau another day before starting our journey back to Baltimore. Day 7- instead of sailing to Cocoa Cay, we stayed in port at Nassau. We decided to go onto land for a bit just to check the area out and for a change of scenery. When we returned onboard to fix our Windjammer withdrawals, we found the crew serving the food. Even the entertainment staff pitched in and helped. They were working hard trying to get everyone served quickly. I am sure this was due to reported norovirus cases. Around 5pm we begin heading back out into the open Atlantic. Just before bedtime, I checked my radar app to see what the south Florida radars were showing off the coast in our path. There was lots of rain so I knew the weather sailing out would not be too nice. As typical, I woke up around 6am, as I sometimes do when I am home, I picked up my phone and looked at radar, if for reason, just to see home much progress north we had come overnight. My location detector on the radar still showed us in the Bahamas, in fact, not far from Freeport. I immediately thought the location detector in the radar app must not be working properly and I would just dismiss it for now. About 30 seconds later, I heard an announcement being made in the hallway. I jumped up to open the cabin door to hear the captain saying we were headed back to Freeport due to a stuck rudder on the port side. Obviously, my phone was correct about our position. About 3 hours later, the Captain came on and said we were now headed for Port Canaveral for repairs and we would arrive there by morning. Later he announced that RCCL was flying a team of engineers from Baltimore on a private jet to meet us so they can come on board and fix a leak in the steering hydraulics. It was becoming more and more obvious to us that we would not make it back to Baltimore as scheduled on Thursday. Later in the day, the captain said we would not make it back until Saturday. At this point it became obvious to us that we would need to disembark at Port Canaveral, rent a car, and just drive home to Alabama. It was that or try to schedule a flight out of Baltimore and get home at least 2 days late, possibly more. I went downstairs to find a line at the GR desk wrapped half way around the Centrum. Later in the evening, there was a note on our door saying that if we wish to disembark Port Canaveral to let them know by 8pm. I went downstairs prepared to wait in a long line for more than hour but I was happy to find several crew members/officers working the line and actively get everyone’s questions answered or what else thy needed. I was in line maybe 8 or 9 minutes. I was greatly impressed by how the crew was handling this and seemed to be on top of the situation. There were some very upset people and they were dealing with them the best way they could. We did disembark the next day and headed home, our cruise was cut short by two days, but it was that or get back at 3 days late. The choice was easy. I would say around 300 guest disembarked with us, as you can imagine, it was a bit crazy as we had all of our luggage, but here again the crew were working hard to keep the line moving and get everyone off the ship that was planning to disembark. One thing that I did not understand or like, is that they kept our seapass cards. I enjoy collecting mine. Overall, we were very happy with our time on the Grandeur and would sail again. Despite all of the trouble, I still gave the cruise an excellent rating. Since we now know David can handle the waves, we have booked a 14 night Transatlantic on the Grandeur’s sister ship, Rhapsody for next year. Thanks for reading my review, I hope you find it helpful while planning your next cruise. Read Less
Sail Date: January 2018
I chose this cruise because it left from Baltimore and the dates were a perfect time to be away from MD. Everytime I got on or off the ship, it went very smooth and the crew was super nice. I was in a balcony room on the 7th deck ... Read More
I chose this cruise because it left from Baltimore and the dates were a perfect time to be away from MD. Everytime I got on or off the ship, it went very smooth and the crew was super nice. I was in a balcony room on the 7th deck and my attendant, Mennie, was amazing......she was on the spot at all times. I mostly hung out at the bars. If you drink more then 3 or 4 drinks a day, then you should DEFINITELY get the drink package. I got my money's worth and then some! The Solarium Bar and the Casino Bar were great. The Solarium had a bartender named "Acosta".....this guy was on the BALL and we all loved him!! In the casino bar, Dane and Mark were equally as awesome as Acosta. Different crowd and smoking in the casino....i don't smoke, but I had so much fun in there, I didn't mind. Dane pours a great drink and was just a great dude to watch work with here and there. Food -- I usually hate buffet type food....but the food in the Windjammer was really freaking good. Everything is not for everyone, but every pasta dish, stew, or carved meat I tried was really good!! The Great Gatsby was really good...whether I ate the free meal or upgraded....the service was IMPECCABLE!! I can't remember my dudes' names because I am terrible with names.....but I think they were Rijandarian, Atul, and the dude who was the boss who was from Turkey. They were so freaking awesome. I loved going there just talk to them and see them work! ( Surf and Turf was ALWAYS really good! ) Chops Grille -- meh....i prefered getting the Chops Grille food in the Great Gatsby....much better service. Giovannis -- HOLY WOW!! I didn't want to go here.....it was PHENOMENAL!! They brought out every gotd@m appetizer....family style....but there was SO MUCH FOOD and it was DELICIOUS!! Wine was good, appetizers were out of this world, and the main courses were all delicious according to my table mates! The bar on the 4th floor....good dudes there, I only went there a few times here and there. Starbucks - I don't drink it, but my wife does....it's all free and good with the drink package. It isn't called Starbucks, but the logo is plastered everywhere and the quality was really good. Good dudes at the Schooner Bar.....just had more fun with the people I met at the other bars, so I wasn't here a lot. Wi-Fi package....affordable and pretty reliable throughout the course of the trip. We didn't make it to CoCo-Cay due to weather. 2 nights in Nassau were great. Then, the ship had a malfuntion and we had to stop again in Florida on the way back instead of heading to Bmore. So...instead of getting back THursday morning....we got back Saturday morning. I am sure this was a bummer to some people.....i freaking loved it!! 2 more days of hanging out with new friends, meeting more new friends, and crushing the drink package. I would def go again, but it will be awhile....I am an overindulger and need to let me body heal!! :) I am sure the shows and stuff were good, but I wouldn't know....I was drinking and hanging out at the casino, and eating the whole time!! But, it was really fun!! Oh yeah....the Park Cafe....they have these roast beef sandwiches on off hours.....Make sure you get one....it will keep you in the game if you drink too much and they were delicious!! (Nachos and pizza there late at night....really good for last call food! :) ) Viking Crown Lounge - It was good....DJ has to keep everyone happy so I was just chilling with whatever music. Only up there 3 or 4 times.... I had literally zero complaints even though we missed a port and the ship had a problem. Have a great day!! Read Less
1 Helpful Vote
Sail Date: January 2018
This is a very old ship. Worse cruise I have ever been on. They didn't have enough help anywhere. Took a long time in the dining room to get served. This was not the waiters fault, just not enough waiters to go around. We lost a port of ... Read More
This is a very old ship. Worse cruise I have ever been on. They didn't have enough help anywhere. Took a long time in the dining room to get served. This was not the waiters fault, just not enough waiters to go around. We lost a port of call due to the weather, which I realize could not be helped. We had some sickness, but the main problem was mechanical and we had to go back to port for repairs. Turned a 9 day cruise into an 11 day cruise. Our boys had to work and they lost wages for the 2 extra days at sea. Neither of them are happy about that. I wish Royal Caribbean would reimburse them for those 2 extra days. As a matter of fact we were not compt anything at all. A few discounts which we didn't use. All in all was not a good cruise. Have no intention of cruising again. This was our 7th cruise.They say I have to use 150 words so I guess I will complain some more. You couldn't get your own food in the Windjammer. They took salt and pepper and sugar off the table even in the dining room. They didn't want you touching anything. I know they were being cautious but to have to ask for a sugar packet is crazy. Ok I have enough words to post, I will get off my soapbox now. Hope all you cruisers have a great time on your next cruise!! Read Less
Sail Date: January 2018
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that ... Read More
Group of family/friends goes on cruise annually. This year we were faced with norovirus, high seas, a mechanical break down and an unanticipated extension of the trip. Was impressed with crew as they dealt with the norovirus that someone brought on board. None of the 12 in our groups was affected, and am sure it was because of crew's attention to "washy washy" details. Was disappointed we did not get to Coco Cay. One of our favorite places to be. But rough seas kept us in Nassau for safety reasons. The amazing crew kept us happy, well fed, and entertained during the "adventure" of losing the starboard steering mechanism. We had an extra 2 days added to the cruise while the ship was repaired. Huanxiu was an amazing wait staff. She always remembered preferences and names, and made our dining a treat. The cabin staff was great in managing a group with 2 disabled travelers. Trivia -- had a great time with the crew. Read Less
Sail Date: January 2018
Although the Grandeur had a mechanical issue which lengthened our cruise for two extra days, she is still a beautiful ship and we’ve already booked another cruise on her. This was a cruise greatly affected by the weather. We docked ... Read More
Although the Grandeur had a mechanical issue which lengthened our cruise for two extra days, she is still a beautiful ship and we’ve already booked another cruise on her. This was a cruise greatly affected by the weather. We docked first at Charleston, SC where 3-5 inches of snow on the ground pretty much paralyzed the city. We were also unable to get to Coco Cay due to waves which would have made tender operation too dangerous. We ended up spending the night in Nassau and leaving in the evening which gave us 2 days there. On our way back home the ship lost function in part of the steering linkage and we went to Port Canaveral for repairs which took a full day. Passengers who could not stay on the ship for the two extra days were able to get off at Port Canaveral to make arrangements for their return home with the help and some reimbursement from Royal Caribbean. I’ve heard it said that the Grandeur is an old ship with frequent breakdowns but if you look at the repair records for some of the newer bigger ships you will find that they have their share of mechanical problems as well. Read Less
Sail Date: January 2018
Overall the cruise was good. Many a bit upset as the steering system broke extending the arrival time back to Baltimore by 2 days. Freeport is a bit of a bore not much to do. Nausea is great, strongly recommend Atlantis Hotel to visit. ... Read More
Overall the cruise was good. Many a bit upset as the steering system broke extending the arrival time back to Baltimore by 2 days. Freeport is a bit of a bore not much to do. Nausea is great, strongly recommend Atlantis Hotel to visit. Take a cab forget the excursion. Port Canaveral is ok, you're in the States so no big deal. RC is generally a good cruise line, I find the staff and service top notch. The excursions are all overpriced but that is the same with all cruise lines that's why I never book unless I can't do it myself. I like the fact I can drive to the Ports in New York to take a cruise. Living in Canada enables me to take an 8-hour drive and get on the cruise ship. Beats flying and is a lot cheaper. Rent a hotel and leave the car for a week at the hotel. Read Less
Sail Date: January 2018
Chose this cruise based off of price and date of vacation. There was not much to do for young adults. We were unable to go on our shore excursion and they tried to charge us extra for a supplemental excursion. Pricing was not clear for the ... Read More
Chose this cruise based off of price and date of vacation. There was not much to do for young adults. We were unable to go on our shore excursion and they tried to charge us extra for a supplemental excursion. Pricing was not clear for the Spa. Still had to pay for the entire cruise even though we had to leave early because of maintenance on the ship. Very disappointed with the overall experience. Only positive was the food and comedians on board. The ship is very outdated and it showed. One of the main features is the Casino so if you don't gamble there was not much to do. The ship has a small pool outside and inside. Most of the time the Jacuzzis were closed which was disappointing. We received multiple answers from different members of the guest services staff. This caused much confusion. Overall, I would not recommend going with this cruise ship. Read Less
Grandeur of the Seas Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 4.0
Entertainment 3.5 3.8
Public Rooms 3.5 4.2
Fitness Recreation 3.5 3.8
Family 3.5 3.8
Shore Excursion 3.5 3.7
Enrichment 1.0 3.5
Service 4.0 4.5
Value For Money 4.5 3.9
Rates N/A 4.2

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