Sail Date: June 2018
After a fabulous river cruise last year with Viking, we had high hopes, especially the Danube and Vienna. Half-way into the cruise, after going through dozens of locks in Germany with the sundeck closed and boring shore excursions, we ... Read More
After a fabulous river cruise last year with Viking, we had high hopes, especially the Danube and Vienna. Half-way into the cruise, after going through dozens of locks in Germany with the sundeck closed and boring shore excursions, we were told a barge had blocked the Danube just before Passau. We docked Next to a sheep pasture and lock Sun. to Wed. Several key excursions were cancelled. Other ships moved passengers around the blockage but not the Bragi. All the passengers had to leave the ship and bus to Budapest. The top deck & the lower deck passengers were separated, sticking 2/3s of us in an airport hotel far from Vienna. Two days there became 1/2. Meals were in bad restaurants. Worst, Vikings’ story about what happened was contradicted by what we saw when we got to Budapest. Somehow the Bragi found another load of passengers to bring to Budapest. Read Less
2 Helpful Votes
Sail Date: July 2017
First of all, we are seasoned travelers. We have taken over 20 trips to Europe. We are retired tour guides who have run many students on trips to Europe. This was, by far, the worst food we have ever had anywhere. We went on what we ... Read More
First of all, we are seasoned travelers. We have taken over 20 trips to Europe. We are retired tour guides who have run many students on trips to Europe. This was, by far, the worst food we have ever had anywhere. We went on what we thought was a trip of a lifetime. As it turned out, we had to get on the Skaddi and transfer to the Bragi mid cruise due to water levels in the Maine River. This has been happening for the past several years, and is in the fine print. However, we did not know that we would be on an uncomfortable bus without air conditioning for 8 hours. And then the next day, we did it again, this time with A/C, because we could not reach our port. The food on the off-the ship-days was a set meal at a restaurant that was supposed to be traditional food It was breakfast sausage and sauerkraut, beer and ice cream (there were no choices). We had the beer and ice cream. The food on the Skaddi was excellent, however, when we transferred to the Bragi, it was almost inedible. On most nights, we did not like the choices, or the beef was tough, but there was always chicken and mashed potatoes that was on the optional menu. There was always a fish choice, but it was always grey colored. There was almost always a sausage dish, which was cut up and mixed with mayonaise and served as a salad as leftovers the next day for lunch, disguised as something else. We wondered if we had a substitute chef. Yes, we saw some gorgeous places, and there was unlimited been and wine at dinner, but we could not get past the terrible quality of the food. We expected to have food equivalent of a fine restaurant, when in fact, if a restaurant served food of this quality, it would go out of business. Read Less
4 Helpful Votes
Sail Date: September 2016
This is our second cruise with Viking. The first was in Russia, and was superb. Well thought out, great crew, significant learning while being entertained. This cruise was the antithesis of the Russia experience. I'll begin ... Read More
This is our second cruise with Viking. The first was in Russia, and was superb. Well thought out, great crew, significant learning while being entertained. This cruise was the antithesis of the Russia experience. I'll begin with a discussion of the Internet access on the ship. This is critical to me, and was particularly so this time since we had a grandson-in-law undergoing delicate cancer-related surgery and wanted to be in constant communication with our granddaughter. The Wi-Fi signal on the ship could only be received in one's stateroom while sitting on the toilet, and often that didn't work either. Wi-Fi in the reception area and the lounge was O.K. but, of course, inconvenient. The ship router to wide area connections were spotty and congested. I am an Electrical Engineer, and spent my career in data communications. The problems alluded to above are easily remediated, but Viking is apparently rooted in the 19th (o.k., maybe 20th) century and just doesn't care about this vital service. The Wi-Fi capability (or lack thereof) absolutely ruined the cruise for me, and I will never use Viking again. I wrote to the hotel director, an officious pompous ass, about the Wi-Fi problem, and he never gave me the courtesy of a response. If he worked for me, he'd be gone for that contempt for the passengers alone. The activity director was of the forced perky school, and I literally had to leave whenever she spoke about the day's plans. She literally made my skin crawl with cutesy-poo behavior. The shore excursions were boring and repetitive. They stopped at any town with a church, palace or castle and generally visiting one of these three "landmarks" constituted the excursion. Trust me, when you finish this cruise you will have been in more churches than Pope Francis and more castles than King Arthur. There was very seldom enough time allocated to roaming the city, meeting the people, and sampling local cuisine while getting a real feel for the city. We always had to rush because there was another town to visit down river, and they had a "can't miss" church, palace or castle. Half as many stops for twice as long would have been 100% better for me, and for many of the folks we spoke with. In contrast to the bad experience with Internet access, tour planning and courtesy of the management, the dining and housekeeping staff were wonderful. I have Celiac Disease, so being gluten-free is not a choice function for me - it is a life saving necessity. The Maitre'd and the waitstaff worked overtime to make me comfortable that I'd never be "glutened" and after a day on the ship I never worried about it again. I met with Roland (the Maitre'd) each morning and we planned out the meals for the day. The waitstaff got to know me (and, I think, become my friends) quickly, and they knew exactly how to assure that the meal plan was adhered to. Wonderful guys and one wonderful gal; they could all work for me any day and I'd be proud to have them. As an aside, the bartender knew how to make a really good martini, and one was in my hand 60 seconds after entering the lounge without my saying a word. Housekeeping was impeccable, and the cabin attendant was wonderful If you are thinking about this cruise, don't bother to bring any electronic communication device, and be ready for a dizzying procession of churches, palaces and castles. Better yet, think again. Read Less
Viking Bragi Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 4.0 0.0
Service 4.0 0.0
Value For Money 3.0 0.0
Rates 4.0 N/A

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