2 Helpful Votes
Sail Date: September 2018
We knew people who had gone on the same trip. We were considering a Viking river trip and this one was what we wanted. We were able to see the Ann Frank house in Amsterdam, which is something we had really wanted to do. We were glad to ... Read More
We knew people who had gone on the same trip. We were considering a Viking river trip and this one was what we wanted. We were able to see the Ann Frank house in Amsterdam, which is something we had really wanted to do. We were glad to have that extra time at the beginning of our trip to explore Amsterdam a bit before embarking on our cruise. The ship, Saadi, was great. Our cabin, while not big, was comfortable and clean, and the maid who took care of our room did an excellent job every day! The food on board was wonderful— never any reason to be hungry! It seemed that all the waiters/waitresses would do anything to accommodate us. We were pleased that there was evening entertainment provided and we especially enjoyed the trivia contests! And the ports and shore excursions were all well planned. Our tour director, Stein, was great— he was very organized and kept everything, including all of us, on time. We enjoyed all of the ports and shore excursions, especially Salzburg (Sound of Music) and Vienna. We hadn’t read the optional tour description carefully enough and were surprised when we had a Viennese waltz lesson included in our tour! Even with the low water levels, having to change ships, and not having a full day in Budapest, we really enjoyed everything about the trip. We definitely would go on another Viking river trip. Read Less
2 Helpful Votes
Sail Date: August 2018
A big problem is low water levels which isn't in Vikings control, but the choices they made didn't make for the best vacation. Late buses, locked bus bathrooms, ugly docking area, and no show shuttle to name a few. Add to that ... Read More
A big problem is low water levels which isn't in Vikings control, but the choices they made didn't make for the best vacation. Late buses, locked bus bathrooms, ugly docking area, and no show shuttle to name a few. Add to that an assistant that lack awareness of senior pacing which is important since that is your cruisers, turn around and look lady, I shouldn't have to chase after her because others are lagging behind and becoming distressed. And, unless you leave someone in charge of the group, don't run off with part of the group and leave the rest behind even if shortly you intended to return. Add to that our cabin bathroom flooding twice, yuck. And, the more that went wrong, the more disgruntled folks became, lots of not happy folks. Because of cruise critics I expected some of low water issues and I was glad it wasn't as bad as it is now with problems on both ends and in the middle, but most folks on the cruise were surprised by the changes we had to make. On a positive note, the scenery is amazing, towns are picture pretty, like a storybook. Both our cabin stewards were great. Marik the entertainment director was fantastic and hustled his butt trying to keep everyone happy. If you like fish, especially salmon you'll be in heaven! The entertainment they brought on board and Marik's were great, loved the opera and the glass blower. I usually don't review, but after sooo many positive reviews I wanted to be sure you knew things aren't at their best right now. And, for the cruisers willing to give it another try, they are giving future cruise credit to compensate for the disruptions. Read Less
2 Helpful Votes
Sail Date: August 2018
We commenced what was supposed to be our Viking Grand European river cruise from Budapest to Amsterdam with a Prague extension on 08/08/18. 3 days prior to the cruise departure from Budapest on 11/08/18, Viking emailed us advising that our ... Read More
We commenced what was supposed to be our Viking Grand European river cruise from Budapest to Amsterdam with a Prague extension on 08/08/18. 3 days prior to the cruise departure from Budapest on 11/08/18, Viking emailed us advising that our planned overnight stay and sail away from Budapest as per the planned itinerary was changed due to low river levels. This was the start of our river cruise farce which I believe bordered on fraudulent behaviour by Viking. Namely, providing passengers with a vastly altered river cruise package holiday they knew they could not deliver according to their original product description and failing to advise passengers of the full extent of the impact and implications the river levels would have on their holiday. Viking had been watching the river levels in Europe for over 6 weeks prior to our departure date. Europe had been experiencing an extremely dry and hot summer and river levels were very low, Viking knew this but chose not to disclose the full extent of the situation, the difficulties passengers would face and the full impact on the itinerary. Passengers were not provided with real time facts, stopping them from making informed decisions on their travel arrangements. Our holiday commenced with a bus ride from Prague to Kormarno in Slovakia, not Budapest, to join our boat. This change to itinerary meant we never docked in Budapest overnight but were bused in for a coach drive by tour. From Budapest we were bused to Vienna to finally join our ship, the Bragi (we were actually booked on the Skadi). Viking had already repositioned some of their ships obviously to cover their bases and attempt to provide some extremely limited scenic cruising on some small parts of the Danube and Rhine. For the initial change we were offered a 25% reduction of the cruise portion on a future cruise but were also advised that we may have to do a ship swap later in the cruise. The swap did occur on 16/08/18 , we missed numerous listed port dock stays, we were transferred on numerous long bus rides to get to sights on the itinerary or remained docked in destinations like Passau for longer or alternate destinations like Mainz for longer periods. It was not scenic cruising, it was sleeping on board a ship, or completely missing out on the ports of Koblenz and Kindersdik. We were never told the entire truth about the situation, it was the Viking cover story that was continuously provided. On our last day, 24/08/18, we endured a 9 1/2 bus trip from Mainz to Amsterdam with a 1 hour walking tour of Cologne, delays of 2 hours waiting for buses that had gone to another dock area in error, a guide who did not wait for his tour group to exit the bus and took off across the street with at least half the group missing in Cologne. Many of us would have happily bypassed Cologne and been driven directly to Amsterdam. Despite requests, the Viking representative would not oblige. It was a total farce, the errors and arrangements made to rectify the errors became a major frustration for all passengers and I have never seen so many irate, angry passengers at the end of that trip. We will be demanding genuine compensation for the loss of our dream holiday as will many, many other fellow passengers. Sadly as we left Amsterdam on 25/0818 we met many people about to experience the same tour as ours in reverse, they told us they had already been advised by Viking that they would be receiving a 50% discount on a future cruise due to the changes to their itinerary. Read Less
Sail Date: July 2018
I chose this cruise because of its itinerary. From Budapest to Amsterdam along the Danube, Mein and Rhine rivers was a truly incredible journey. So much history and art. The acommodations were like a 5 star hotel and the food was ... Read More
I chose this cruise because of its itinerary. From Budapest to Amsterdam along the Danube, Mein and Rhine rivers was a truly incredible journey. So much history and art. The acommodations were like a 5 star hotel and the food was excellent. The program director was tailor made for the job. He was a treat. Looking forward to my next cruise with Viking! The excursions that Viking has lined up at each destination are incredible. The hard part is deciding on which ones. Be sure to take as many as you can because they are worth it and will truly enhance your trip. I couldn't say more about the crew. The service they provide was outstanding. They were always there ready to take care of whatever you needs might be. The cabin was very accommodating and the bed very comfortable which was needed after a long day of walking around. And the evening entertainment was excellent. The pianist and his accompanying singer were very nice to listen to in the evening as you were winding down from all the days activities. Read Less
1 Helpful Vote
Sail Date: June 2018
This cruise was highly recommended by our trusted AMA travel agent. My husband and I were not disappointed! From the moment our plane landed in Amsterdam we were treated to Viking’s amazing hospitality and friendly professionalism. ... Read More
This cruise was highly recommended by our trusted AMA travel agent. My husband and I were not disappointed! From the moment our plane landed in Amsterdam we were treated to Viking’s amazing hospitality and friendly professionalism. The ship’s design was beautiful and exceptionally clean. Stunning river views were maximized throughout. We booked one of the two Explorer Suites which provided beautiful living space in addition to wrap around views. Dining on the Skadi was a delight. In addition to classic dining menu items, each evening featured regional cuisine selections which never disappointed. The dining room staff excelled in service as well as cuisine knowledge; this team went above and beyond to ensure a very pleasant dining experience. Guests were treated to beautiful music and songs by a marvellously talented duo; dancing the evening away while sailing to our next adventure was delightful. Our cruise director, Stein, was fantastic. He was a wealth of information on history, points of interest and culture of the regions we would be visiting. His sense of humour and boundless energy ensured an enhanced experience for all. We participated in each included port excursion as well as many of the optional ones. All were exceptional. We also added extended stays in Prague prior to sailing as well as in Amsterdam prior to returning home. We highly recommend doing any and all that a traveler’s time and budget allows- no regrets Read Less
Sail Date: June 2018
I thought it would be an easier way to see so much of Germany and Austria than to haul my suitcase across the countries. The cabin was comfortable, My favorite part of the ship was the lounge. It was a great place to relax with a drink ... Read More
I thought it would be an easier way to see so much of Germany and Austria than to haul my suitcase across the countries. The cabin was comfortable, My favorite part of the ship was the lounge. It was a great place to relax with a drink or a cup of tea. I really liked being able to get a specialty coffee for free whenever I wanted and the cookies were nice in the afternoon after running around exploring all day. The meals were great. Our wait staff was so much fun and so attentive and so very sincerely nice. So many choices. I loved Austria night. The musicians they had on board were so much fun. I loved the talks given about the countries and the history. Very informative. The excursions were a great way to get oriented in the places we traveled. The guides were so knowledgeable and answered my million questions as I am a history buff and wanted to learn about the areas we were in. Not only would I do it again. I am. A girlfriend and I are going on the Egypt cruise with the add ons to Jerusalem and Jordan. I thought Viking was a great value and it truly is traveling in comfort. Just loved it. Read Less
Sail Date: June 2018
we picked this cruise due to timing and locale , the staff was absolutely wonderful...food was great, best cruise director ever and the service from every aspect was fantastic. very clean and well kept facilities, excellent food and a ... Read More
we picked this cruise due to timing and locale , the staff was absolutely wonderful...food was great, best cruise director ever and the service from every aspect was fantastic. very clean and well kept facilities, excellent food and a terrific cruise director. We can't wait to do another one! Thoroughly enjoyed all of the included group tours and added on a few extras whuch were also enjoyable. lots and lots of walking tours included and we added on a few extra tours whuch we also enjoyed. The other guests on our ship were fun to get to know...mostly Americans but some Aussies and Brits so it was fun mix of people and we enkjoyed pretty much everything about the cruise. The staff was absolutely fantastic..our cruise director was amazing..not only very knowledgeable but also very entertaining as well as helppful and patient. The food was fantastic and we were thankful for the walking tours to burn off some of the delicious extra calories we enjoyed daily courtesy of Chef Alex and his incredible crew! The housekeeping staff members were terrific..our rooms were serviced several times a day but we were never disturbed by a knock on the door so I have no idea how they knew when we in the room or out and about. We have already booked another Viking cruise this Spring and are looking forward to joining some friends on another cruise next year! The very best part was that we never once had rough water so between that and the flat bottomed ship getting queasy in rough water was never an issue! Read Less
1 Helpful Vote
Sail Date: June 2018
Friends had taken this cruise a couple years ago and recommended it. We were interested in all the countries and ports in the Grand European Adventure. We spent 2 days exploring Amsterdam prior to the cruise and I would highly recommend ... Read More
Friends had taken this cruise a couple years ago and recommended it. We were interested in all the countries and ports in the Grand European Adventure. We spent 2 days exploring Amsterdam prior to the cruise and I would highly recommend it. Viking did everything they could to make the experience enjoyable. Stein, our Program Director, stated on the first day that they strive to Beat your expectations..not Meet them. It showed in everything they did. We were met outside the ship at embarkation by the program director and hotel director who personally carried in our luggage and helped us get checked in. Pros: -Daily Excursions were great. Provided an overview of villages/cities as well as tours of the major attraction (castle/Cathedral). Set the stage for exploring on our own when time was provided. -Morwald Winery Tour - Amazing! Trinka, our guide was delightful, the winery and wine was fabulous. -Ship - perfect size. Loved that we were never 'sold' anything. There are no shops, etc on board. You simply enjoy your time on ship. The longships glide through the water and it is much more relaxing than I expected -Food - absolutely delicious. Very unexpected. Regional specialties every night. I have a food allergy, and Ivan, the Maitre d met with me every morning to go over the menu and guide me through what my choices were. They even offered to cook special items for me. -Wait staff - Very attentive, entertaining, They made each meal special. -Wine/Beer included with meals was a nice addition. Wine served was very good, and regional. -The lounge entertainment was really good. A husband/wife team who provided musical entertainment each day. During cocktail hour, they were nice background music and we could still enjoy conversations with our friends and not compete with them. The musicians they brought on board for our Austrian night were so fun and entertaining. -The nighttime tour of Budapest the last night was absolutely PERFECT. We got to see all of the city lights of the castle, parliament and everything. Such a perfect ending to a perfect cruise. Cons: -Our room. Although the room was more than adequate, we had a bottom level room with port hole. It was incredibly noisy. Woke us up many times in the night. Read Less
Sail Date: June 2018
We chose the cruise for our 50th anniversary because of recommendations from friends. Everything ran so smoothly from the wonderful dining to the cabin care to the excursions. The crew went above and beyond to make the trip wonderful. We ... Read More
We chose the cruise for our 50th anniversary because of recommendations from friends. Everything ran so smoothly from the wonderful dining to the cabin care to the excursions. The crew went above and beyond to make the trip wonderful. We met several couples the first day who we enjoyed sitting with each evening. The Lounge was a wonderful gathering place. We would go there each evening before dinner to hear a review of the next day's activities. Also in the lounge we listened to presenters on the economics of Germany, enjoyed different food tastings, watched glass blowing and listened to special musical groups brought on board to entertain us. There was always a talented duo who entertained in the lounge after dinner. The bus and walking tours were lead by upbeat knowledgeable guides. It was easy to hear the presentations. Because of the locks and bridges, we didn't get to sit on the top deck very often, but we could sit in the lounge and watch out the floor to ceiling windows. We have already booked a Viking cruise to Russia for next year. Read Less
Sail Date: April 2018
I was invited by a friend, so I was going, just to be going somewhere on a vacation! Little did I know how much I would enjoy the trip and the history of the Netherlands and Belgium. The country is beautiful, the history of what these ... Read More
I was invited by a friend, so I was going, just to be going somewhere on a vacation! Little did I know how much I would enjoy the trip and the history of the Netherlands and Belgium. The country is beautiful, the history of what these people have done to survive the wars and north sea is a wonderful experience. The people are truly lovely. Local guides, showing and telling us the local history, plus today's understanding of Europe and was the best part. And oh the FLOWERS. Our visit included the grand gardens on the last day of our trip and it was the best it could be. The food and service was top of the line. The fact that it was a river cruise and a smaller boat was that at our evening meal time, we were able to move around and meet and get to know more than half of the ship... Unlike a ocean cruise. The people then became friends as we went on our group tours too. So I came with one friend and have pictures of almost 30 that I would travel with again! Our Tour guide Steen did a wonderful job of taking care of issues and requests. Viking is the way to go! Read Less
Viking Skadi Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 4.0 0.0
Fitness Recreation 1.0 0.0
Family 1.0 0.0
Shore Excursion 5.0 0.0
Enrichment 4.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0
Rates 4.0 0.0

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