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Norwegian Joy Cruise Reviews

4.0 / 5.0
409 reviews
Photo Credit: Sunnyway
Photo Credit: tuesdayinbucharest
Photo Credit: tuesdayinbucharest
Photo Credit: tuesdayinbucharest
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Cruiser Rating
3.3
Average
409 reviews
Ratings by category
Cabins
Dining
Entertainment
Featured Review
Disappointing Haven Experience!
"This made for an unpleasant Haven lounge experience and we frequently had to relocate and have cocktails outside of the Haven due to unruly children in the Haven bar area.I would definitely not recommend the Haven on the NCL Joy, and probably would not sail on this ship again unless I was offered an extremely reduced price!..."Read More

Cruiseman555

10+ Cruises

Age 60s

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1-10 of 409 Norwegian Joy Cruise Reviews


Very disappointing

Review for a Bermuda Cruise on Norwegian Joy

Momma77
10+ Cruises • Age 60s

We’ve been loyal to another cruise line for 29 years but thought we’d try something different. What a mistake! The entire process, from booking to disembarkation, was a disaster. We booked air through Norwegian thinking that would work with the scheduled sailing. That was another mistake. Our flight arrived at JFK at 0730. At that time, we were told that ground transportation didn’t start ...
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Sail Date: May 2023

Cabin Type: Mid-ship Mini-Suite with Balcony


Money Racket

Review for a Bermuda Cruise on Norwegian Joy

Kuta1980
2-5 Cruises • Age 40s

First off they CHARGE you for every little thing for example if you have children and the weather is bad outside and the only thing for them to do is the video arcade room, which the games are $2.50 apiece to play for EACH game! So they can rack up a hefty balance in no time. The race track for children you have to pay for $15.00 dollars a person and laser tag is $12.00 a person. 2nd of all ...
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Sail Date: May 2023

Traveled with children


Do not sail on this ship if your at sea more then 3 days.

Review for a Bermuda Cruise on Norwegian Joy

RMLISA
6-10 Cruises • Age 50s

I’ve taken many cruises before, but not in the past 9 years. My preference usually in the past was Royal Caribbean until they sent us a really old ship, Explorer of the Seas, back in 2014. My room smelled couldn't figure out what it was and realized on my last day that my mattress pad had blood all over it. I was disguised!!!! I was in a balcony room and the cost was 5k just for the room. ...
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Sail Date: May 2023

Cabin Type: Mid-ship Mini-Suite with Balcony


Not the best NCL ship

Review for a Bermuda Cruise on Norwegian Joy

NewYork2023
2-5 Cruises • Age 40s

I’ve been to three cruises and this wasn’t terrible but it was my least favorite of the three. My husband and I were in a penthouse suite and it had a broken shower door, some weird clicks every 10 min, fridge door hard to open and there was a sewage smell the last two days of our cruise. The cabin look and balcony were nice if it would’ve not had all the issues. The house keeper was nice but not ...
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Sail Date: May 2023


Nice staffs but poor embarkation and disembarkation

Review for a Bermuda Cruise on Norwegian Joy

Keeperlee
2-5 Cruises • Age 40s

I would not call myself and my wife an expert for cruise traveling since this is only the second cruise trip that we take. But we can see the difference which is very obviously. The staffs are really nice and helpful but most of them looked like they burn out. The food is great and the entertainment are good. On the other hand, The embarkation and disembarkation in new York is a total chaos. It ...
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Sail Date: May 2023

Cabin Type: Aft-facing Balcony Stateroom


Missed flight due to disembark calling g

Review for a Bermuda Cruise on Norwegian Joy

Doggirl
6-10 Cruises • Age 70s

Ncl botched disembark by not announcing the luggage tags of the people that had flights to catch. So we missed our flights When we tried to disembark So we wouldn't Miss flight we were denied. Embarkment was two hours My balcony was by the nightly entertainment which kept me up. Paid internet did not work. Shutting room lights was a hazard for seniors who couldn't find the ...
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Sail Date: May 2023

Cabin Type: Aft-facing Balcony Stateroom


Sorry NCL - YOU LOST TWO CUSTOMERS

Review for a Bermuda Cruise on Norwegian Joy

Fanofbigships
10+ Cruises • Age 60s

70 plus cruises including Princess, Carnival, Royal, Celebrity, Disney, Premier and yes a few on NCL. This was by far the worst. First was the horrific lack of accurate information on what would be the worst embarkation EVER! The ship was scheduled for an unusual departure time of 11 pm due to relocating from Miami to NYC. Not an issue, seriously not a problem, I don't care as long as I'm onbaoard ...
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Sail Date: May 2023


Restful and pampered

Review for a Bermuda Cruise on Norwegian Joy

Lynne judy
2-5 Cruises • Age 70s

Chose this cruise for the Haven experience and NCL did not disappoint! Excellent food and service. Wilson the Butler was outstanding the whole week. Concierge attended to all our needs and requests. beautiful ship and activities to suit everyone. Steward did a fantastic job cleaning room 2x daily. Haven food was delicious but would have appreciated a change of menu every few days or at least add ...
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Sail Date: May 2023


A Joy to be on Joy

Review for a Bermuda Cruise on Norwegian Joy

Granny3273
10+ Cruises • Age 70s

We are Seniors on our 16th cruise using several different cruise companies. I was extremely impressed by the Joy and it's staff who went out of the way to help and please. The ship was very clean and public areas were always fresh with no piles of stacked plates on the floor or pool area. With a mobility issue, I was wheel chaired onto the ship and off. Plus in Bermuda, I was able to ...
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Sail Date: May 2023

Cabin Type: Family Mini-Suite with Balcony

Traveled with disabled person


Passable Cruise

Review for a Caribbean - Eastern Cruise on Norwegian Joy

Fyrcop
10+ Cruises • Age 70s

Embarkation was a nightmare. We waited for quite some time even after having a 10:30 check-in time. We waited until almost 1:00 to get on the ship. Check-in was a long time then getting through the metal detectors was a long time. Other cruise lines seem to process passengers quicker and more efficiently. We had a Suite cabin on Deck 14. The cabin was great! Lots of room and the cabin was ...
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Sail Date: May 2023


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