5 Helpful Votes
Sail Date: July 2019
Wife and I took our very first cruise 19 years ago for our honeymoon and were immediately hooked. Sailed on RCI's Sovereign of the Seas and had a wonderful experience. Have been on several cruises since, but all with Carnival as the ... Read More
Wife and I took our very first cruise 19 years ago for our honeymoon and were immediately hooked. Sailed on RCI's Sovereign of the Seas and had a wonderful experience. Have been on several cruises since, but all with Carnival as the price difference always made it much more manageable to travel with our kids (2nd marriage for both so we have hers, mine and ours). Decided to surprise her for Mothers Day with a long overdue return to RCI for just the two of us. Booked the Enchantment of the Seas using their "buy one, get one half off" discount for an ocean view room and still spent more than our last Carnival cruise with one of the kids in a balcony room! We sailed out of Galveston and embarkation was great. Didn't buy any quick entry items and still found ourselves onboard within 20 minutes of arrival at the terminal. Was offered a discount to eat at the onboard steak house "Chops Grill" while boarding. We had planned on visiting the steakhouse at least one night anyway, so we accepted the offer for the first night of sailing. More on that to come. While boarding, I looked over the exterior of the ship and saw all the rust that other reviewers have mentioned. That didn't bother us because the inside of the ship looks great. After we ate at the Windjammer buffet, we explored the ship while we waited for the rooms to be ready. We found Chops Grill and spoke to the staff there about our dinner reservation for that evening. We wanted to make sure we had proper attire as our bags had not arrived yet. They offered us the full dining plan which would give us dinner at Chops for three nights, lunch at Chops on two days and then one dinner at the Chef's Table, which was even more exclusive and formal then Chops. My wife liked the idea of fine dining each night so we accepted. Our room was ready around 1:00 so we went there to check it out. We always book mid-ship close to the elevators. We had an ocean view room with a full window. The room was great. They had plenty of storage, but the main dresser drawers needed to be cleaned out. There was hair inside along with leftover dust and debris from the previous guest. We told the room attendant and he quickly took care of it. The shower was small, but worked very well. Lots of water pressure and plenty of hot water. It didn't overflow into the rest of the bathroom either which has been a common problem with our past cruises. My only complaint about the room was the bed and pillows were rock hard, so I didn't sleep very well. I'm still feeling the effects of a sore lower back now, three days after leaving the ship. We enjoyed a quiet afternoon onboard until it was time for dinner at Chops. We arrived and were seated promptly at 6:00. There were less then five tables occupied at the time so we expected quick, attentive service. Unfortunately, that's not at all what happened as we didn't leave until after 8:00. Our waitress "Lady" was poor. Very inattentive and we had long waits between each course. Also, the beef appetizer I ordered (I don't even remember what they call it) and both desserts (key lime and apple pie) were horrible. You wouldn't believe the apple pie came from a cruise ship kitchen. It looked and tasted like what I imagine they serve in prisons! Mrs. Smith makes a much better apple pie. The main courses were great, I had the filet and my wife had the lamb. We also found out that their limited menu is the exact same every day. We don't eat seafood, so we had a choice of the awful beef appetizer I couldn't stand or a ceasar salad with either filet, lamb or pork. We went straight to Guest Services to cancel the dining option plan. Compared to the Carnival steakhouse experience, this was plain awful and NOT worth the money even with a discount. That experience pretty much set the tone for the rest of the cruise. We often found ourselves comparing everything with Carnival and to our utter disbelief, Carnival was coming out as good if not better almost every time. For example, the buffet area on RCI was very overcrowded. It's set up differently than Carnival and nobody seems to get the flow of which direction to go causing traffic jams and mass confusion. Also, they had only one ice cream station and half the times we visited it was either out of cones or out of vanilla. We also found the entertainment to be severely lacking. Carnival has a big stage show every night, but not RCI as we only had two in four nights. They did have Stephani Parker for one night doing a Whitney Houston tribute show, but we weren't interested in that There's also no comedy club, which is probably our favorite activity on Carnival. They did have two comedians for two nights in the large showroom, but you had only three 30 minute shows available and two of those were late night (11pm) only. They touted their app A LOT. I had already downloaded it, but found that only about half the activities were even listed. If you wanted to know what was going on and when/where, you need to keep the daily compass with you because the app only has the highlights so we missed several things we would have wanted to do. The good thing is you can use their app even without the wifi. I don't buy the wifi plans based on past experience and just put our phones on airplane mode to check out until we're at port. My wife visited their spa on two occasions for a massage and facial and loved it. We also enjoyed the main dining room. There was one glass of wine she was given that had turned, so she needed to replace it, but otherwise it was much better than Chops Grill and on par with Carnival. Debarkation was terrible. We always use the self service option and carry our bags off. The wait to just get off the ship was worse than the wait to get thru customs. There were two lines to get off and the line they put us in only had one person scanning cards to exit the ship. The other line had two scanners. There was a second scanner for our line but nobody was manning it so we just had to wait and wait and wait. It took us 90 minutes from when we left our room until we got thru customs. Overall we both graded this cruise around a 7 or 8. We enjoyed it despite missing some of our favorites from Carnival and the few problems as described above. We're planning on taking the whole family of 8 next year for our 20th anniversary (as well as our youngest's graduation from HS) and have no doubt that we'll be back on a Carnival ship. Read Less
3 Helpful Votes
Sail Date: July 2019
I really enjoyed the EOS that left out of Galveston TX. Easy on and easy off the ship and cabin was fine. Food was OK but not the greatest ever. We did not get a drink package and we did carry on 2 bottles of red wine but only drank 1/2 ... Read More
I really enjoyed the EOS that left out of Galveston TX. Easy on and easy off the ship and cabin was fine. Food was OK but not the greatest ever. We did not get a drink package and we did carry on 2 bottles of red wine but only drank 1/2 of one of them and took the other one home. We played blackjack and lost $$ but it was fun. There is plenty to do on the ship and we just like to pool and relax. Comedy shows were funny and really the people on the ship were very nice and very happy. Nothing but fun on the ship and it was a nice crowd of polite Texans on the ship. We are not from TX but the Texans are the best!! Again, the ship is dated and the outside deck and rails need painting and maintenance. Overall, the ship was very clean and staff was so very nice. We loved the staff on the ship. Cabin had 3 doors or drawers that were broken. Shower is very small but works fine. Beds were very comfortable. Read Less
6 Helpful Votes
Sail Date: June 2019
Ship - As many have pointed out, the Enchantment of the Seas needs some serious maintenance. So much so, that it's not really maintenance anymore. The ship just needs a major dry dock for new paint and varnish. This did not in any ... Read More
Ship - As many have pointed out, the Enchantment of the Seas needs some serious maintenance. So much so, that it's not really maintenance anymore. The ship just needs a major dry dock for new paint and varnish. This did not in any way affect our cruise. In fact I really like this ship and its layout. I really hate seeing it so unloved by Royal, but a small ship like the Enchantment isn't the focus of the company. I wouldn't hesitate to book this ship again, but I would hesitate to bring first time cruisers that I was trying to convert to cruising. During our cruise, there were some issues with air conditioning. We were in 7168, an aft junior suite on the port side. The cabin was very warm when we got on the ship. I reported the problem and someone looked at it while we were out. The cabin then got cool enough to be comfortable, but the only time it was really cool was when it was cooler outside and raining. The hallway to our room remained very warm all cruise. Our room steward had just returned to the ship and was commenting on how warm it was. Most of the public areas were very warm when we boarded the ship. I wonder if some of the air conditioning had been turned off during turnaround. By the time we finished dinner, the public areas had cooled off. I really enjoy a full promenade deck on a ship and thought that EOTS had one. Unfortunately the bow portion of the promenade was blocked off. It obviously had been closed off for some time. But that left at least a 3/4 promenade until the 2nd day when the aft portion was blocked off, and then most of the port side was blocked. I was quite disappointed. I know that for most people this wouldn't be a problem, but then I wouldn't care if they closed the casino. Cabin - We were in 7168, an aft mini suite. I booked this cabin because we really like watching the wake and the more expansive views. We liked this cabin, but it is not for everyone. There was a lot of motion and vibration. DH said it was like being rocked to sleep, but I think many people would have problems getting to sleep in this cabin. The cabin is right over the Spotlight Lounge. I was concerned before the cruise that this might be a problem. It might be if the Spotlight was busy, but it's so rarely used that this wasn't a problem. Food - Our last cruise was on Carnival and we were not impressed. The food on the EOTS was much better. I though the food in the MDR was better than in the Windjammer. The service in the Windjammer was the best I've had in a buffet. We had lunch in the MDR on day because I wanted the Tutti Salad. It wasn't as good as I remember from the Mariner of the Seas. They were having problems running out of items. We had dinner in Chops which was good, but not fabulous, except for the Key Lime Pie which was just awful. The best dessert is actually a drink - the Red Velvet Cake, which tastes like a chocolate covered strawberry. We had the same problem on this cruise as we had on our previous Royal Caribbean cruise - the dining hours just don't work for us. Having dinner at 9:00 pm is not unusual for us, especially on vacation. We had one night where we ran up to the Windjammer at 8:55pm to make sure that we had dinner. I think the MDR should be open until 9:30 and the Windjammer until 11:00pm. Also I don't understand why the Windjammer is closed for so long in the afternoon. On port days we often come back hungry, and since Royal Caribbean doesn't have many choices for food at 4:30pm, they are easily overwhelmed by the crowds at that time. Entertainment - We enjoyed the shows and bands. We really liked the EOTS orchestra which did a couple of jazz sets in the atrium on the last day. We missed the first comedian and wished we had missed the second one. We loved the parade of flags on the last night. I just wish that we had gotten there earlier to get a better spot. I liked the way the atrium was used, but the other venues were often the wrong ones for the event. For example, Karaoke should be in the Spotlight lounge and trivia should be Boleros. You often need to get to activities early, because the space is too small for the activity. I did enjoy the trivia and won a highlighter. Ports - We were scheduled to stop at Costa Maya and Cozumel. We missed Costa Maya due to high winds. I've missed two ports on my 10 cruises - both times it was Costa Maya. I was really disappointed because I was looking forward to trying Maya Chan. However I was pleasantly surprised that as a consolation prize, we docked at 7:00pm in Cozumel. This meant that the shops and casino were closed that night, so I really appreciate that RC chose passenger satisfaction over profits. I really expected that we would just spend the extra time floating in the Caribbean until morning. Fellow Cruisers - There were a lot of large family groups on this cruise, including a wedding which added a nice touch. All in all, it was a good cruise. Our most recent cruise before this one was a 5 night cruise out of Galveston on Carnival, so this was a chance to compare the two. It really comes down to personal preference. For us Royal Caribbean is a better fit than Carnival. Read Less
1 Helpful Vote
Sail Date: June 2019
This was our first Royal Caribbean cruise and we ended up on Enchantment because it was the second cruise as part o a travel package that we purchased through our travel agency. I have never been on any of the bigger ships before, so my ... Read More
This was our first Royal Caribbean cruise and we ended up on Enchantment because it was the second cruise as part o a travel package that we purchased through our travel agency. I have never been on any of the bigger ships before, so my review is not based on comparison to those types of ships. I've done one Carnival cruise (Sensation) and then this one on Enchantment. My initial thoughts were that for being one of the older RC ships, it was still nice, I looked like there were a lot of renovations done on some of the interiors and the staterooms. We thought the food great on the ship as well, especially in the Windjammer and the main dining. We did not pay for any of the specialty dinings because I didn't really think it was worth it. The quality of the food in the main dining was excellent and there was even an option to purchase a steak or surf and turf meal in the main dining. We purchased the drink package, and while I thought it was worth it based on the volume of drinks that we had each day (about 5-6 per person, not even including the sodas and the bottled water that we had as well). My only complaint about the drinks on this ship was the beer selection and the quality of some of the mixed drinks. I didn't find much in the way of draft beer on this cruise (I don't think I found any actually) and there was no craft beer whatsoever. Some of the bars such as the Schooner and Boleros has a decent selection of international beers such as Red Stripe, Guinness Stella and a couple of German beers though. Most of the time, when we ordered a drink of the day, it tasted watered down. I think this is because most of them were pre-mixed but depending on the bartender, some of them made the drinks fresh which ended up being a much better cocktail. There was a bloody mary bar on both sea days, so we took full advantage of that as well. All in all, the drink package was worth it just depends on what type of beverages you prefer. The activities on this ship were not up to my expectations. As I said earlier, this was my first RC cruise, so I don't know if this is standard procedure for them but I felt there was a lack of activities compared t my prior cruise on Carnival. Don't get me wrong, there was plenty to do and we were never bored. However, it seems like the way they schedule most of their activities, they are don't so there is no overlap. This might be so people don't feel like they are missing out but I felt it ended up making a lot of the events more crowded. We are huge karaoke people, so we were very much looking forward to showing off our talents on this ship. However, this was the biggest disappointment of the whole trip. On our last cruise, we were able to do karaoke every night and the selection of songs was what you would see at any typical karaoke bar on land. On this cruise, the selection of songs was sub-standard and I think because of the lack of activities overall, the karaoke was over-crowed each night. It was so crowded that unless you signed up right when it started, you were not going to be able to perform. By the second night, we decided to not bother with the karaoke and either just stay at the other events that might've run up until the start time of just go grab a drink somewhere. The activities staff were excellent though. We loved their attitude and energy. This cruise was out of Galveston, which was also our first time porting out of there and we were quite pleased with the ease of getting to and from the terminal. I would go back to Galveston for a cruise again because it is less hectic than going to Miami or some of the other larger ports. The two stops on this cruise were Cozumel and Progreso. I had never been to either before and based on what some of the employees on the ship were telling us, this was one of the first stops in Progreso. Cozumel was nice, a good tourist location with plenty of restaurant options and shops. Progreso, not so much. It was run down and not very relaxing. We probably only stayed off the ship after a few hours at the beach before heading back because there was not much to do and were were constantly being bothered by locals who wanted to sell us stuff. I guess this is common in a lot of locations but we saw it more so in Progreso than in Cozumel. Overall, a nice vacation. I would not go back to Progreso but I didn't mind Cozumel. I would like to try a different RC ship in the future though to see if there is more to do on a different ship. Read Less
2 Helpful Votes
Sail Date: May 2019
The food was great, and the service was amazing. We purchased a dining package, but this is a very small ship, so there is only 1 specialty dining option, Chops Grille. The food at Chops was very good, but there wasn't much variety. ... Read More
The food was great, and the service was amazing. We purchased a dining package, but this is a very small ship, so there is only 1 specialty dining option, Chops Grille. The food at Chops was very good, but there wasn't much variety. We chose to dine in the main dining room most days. We also did a Chef's Table experience one night, and that was great. Very good wine and the food was amazing. We ate at the Windjammer buffet for breakfast on port days, but it was so crowded. We avoided it for the rest of the trip. We also purchased The Key, which was definitely worth it. Early boarding and disembarkation, Wi-Fi, and VIP seating at the theaters was all very nice to have. At the end of the cruise, we were able to walk straight off the ship through customs. We left our room at 7:40am, and were in our car by 8am. We stayed in a Junior Suite, and the space was amazing. We will definitely book suites in the future. So. Much. Storage. The worst part was the pools. If you don't want to get kicked in the face by a child every 2 minutes, stay away from the main pool. There's a kid's pool, but they invade both of the pools on the sun deck. It's impossible to enjoy yourself. But the Solarium Pool was adults-only, and you can get a little sun even though the area is enclosed. But it would still get a little crowded on sea days (it's a tiny pool). I got a pedicure at the spa, but it wasn't very pleasant. The nail tech spent the entire time trying to sell me things like detox tea. Not very relaxing. The activities at the bars get very crowded, so get there early. Getting off of the ship at Costa Maya was a NIGHTMARE. We got there at noon, and everyone tried to get off the ship at the same time. We missed our excursion, even though we walked directly off of the ship to the pier. A lot of other people got left behind too. I'm not sure what happened with that port, but it was absolute chaos. But we ended up spending the day on the ship, and were actually able to enjoy the pool. It was deserted. Wonderful time. Getting off at Cozumel was much easier, I booked a dive and had a great time. The ports are the usual over-commercialized cruise ports with very aggressive vendors. The ship shows its age. Rust everywhere, stains on the furniture in our suite, torn carpet, dents and scuffs on the wall, etc. But the room was always spotlessly clean. Overall, we will cruise with RC again, as we're only 1 hour away from the port. It doesn't get much more convenient. But we probably wouldn't cruise on this ship. It was just so crowded. Read Less
3 Helpful Votes
Sail Date: May 2019
We are platinum with RC and love sailing on their mega ships but wanted to take two family members who are new to cruising on a slightly less overwhelming voyage for their first experience. We chose EoS since it sailed from our home port ... Read More
We are platinum with RC and love sailing on their mega ships but wanted to take two family members who are new to cruising on a slightly less overwhelming voyage for their first experience. We chose EoS since it sailed from our home port (Galveston, Texas) and offered very low rates for balconies on the five day itinerary to Costa Maya and Cozumel. The mid-May sailing avoided Spring Break and Memorial Day crowds, plus kids are still in school so we expected a grown-up set of passengers and calm weather. And that is how it worked out. We were the only ship docked in both ports, which improves the experience, especially in Cozumel. And the smaller ship offered plenty of good food and less hassle than the 4,000+ ships sometimes provide. Pros: Very low fares for balconies, good food, quiet passengers, mild (but windy) weather (in the 80s for Mexico is on the cool side) and smooth embarkation Cons: Rusty ship (rust everywhere: on the balconies, windows, around doors, along outside walkways) even though the ship is kept clean. Worn carpet, stained upholstery, chipped bathroom surfaces, discolored mirrors, scuffed flooring - all the signs that a ship needs a refurbish. The EoS is a small, comfortable ship but it desperately needs to be given a makeover. It was not dirty - just very worn out, faded and shabby. The service was good, with pleasant, attentive dining room staff and cabin stewards. The production shows were decent and the cruise director was relatively low-key (for a cruise director.) They played new movies on the big screen at the pool and kept the soft-serve ice cream machines filled 75% of the time (which is pretty good on a warm weather itinerary.) The small cafe on deck 9 aft had a surprisingly good salad bar every afternoon and the Solarium was spotless and not heavily used. We had a nice, quiet voyage for an excellent price with no complaints aside from the rusty conditions throughout the ship. Our family members are now cruising converts and our next sailing will be on one of the larger, newer ships - but this was a pleasant way to test the waters (and enjoy crème brûlée every night into the bargain.) Read Less
8 Helpful Votes
Sail Date: April 2019
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding ... Read More
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding anniversary and we were joined by my wife's twin sister and her husband doing their 38th anniversary (kids lol). We have cruised most ship from Oasis class down. We made diamond on our trip as well. Boarding was a breeze. We got to the port at 11:00am and were on the ship by 11:30. This was the fastest embark I've ever had. Then we had a nice lunch in the Windjammer and hit the pool and the hot tub before going back to our room for muster call. We ate at the included dinning only. The first night they wanted to split us up to 2 tables. They quickly straightened it out. While the menu is a bit repetitive we still found good food to try. The wait staff was truly outstanding. The vision class of ships have a great view from most public rooms. The smoke from the casino is very noticeable in near by rooms like Boleros. Being a non smoker this was a real downer. They need better ventilation in the casino. Finally a great shout out to Luni in guest services, Gener and Inyoman our wait staff and Martin in Windjammer. These and many others made this a great cruise for me! Read Less
2 Helpful Votes
Sail Date: March 2019
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect ... Read More
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect was kind of poor. We didn’t really get detailed instructions for the first part of the trip and had to figure things out as we went. I am comparing this to how a travel agent would handle this type of package. Saddest thing was the weather. 65 and a little rainy on ship-off day. Then, our day at sea was similarly cold, rainy, and windy. I’m pretty tolerant of being on a ship, but I was feeling pretty green after waking up on sea day. Captain said 10 meter seas! We upgraded to The Key and embarkation/debarkation were a breeze. I mean, amazingly quick and efficient. We self-carried off the ship and showed up at 7:10. By 7:15 we were off. Make sure to tell staff you have this and ask them how to use the benefits. It does include internet for all people in the cabin as well. We didn’t get much value out of this upgrade other than the things mentioned above, mainly because of weather and the nature of the ship itself. The ship is older and definitely shows its age in places. The cabin and hallways were worn from wall to floor. We had an ocean view at the back of deck 3 and I don’t think I’d do that again. We were right under the main kitchen and it was loud all night. However, the bed was comfy and everything worked. Service was top notch. Safwan, our room attendant, was extremely nice and attentive. He was great to the kiddos and always had a smile for us. Crisostomo and Mark, our waiter/assistant, were also amazing. Cris gave us a tip that made breakfast so much more enjoyable - eat in the Park Cafe! In all, it seemed everyone had a smile and a greeting for us that made us feel welcome. Food was good. As a former foodservice manager, I understand the difficulty in providing high level food to thousands of people. RC does an excellent job of this, though I wasn’t too impressed by the Windjammer. In fact, I hope I never have to eat there again. It was just too crowded and the food wasn’t that good. I’m comparing this to the Disney Dream buffet, which I thought was very nice. The pool deck is large and very nice. Two good size pools and four hot tubs. They opened the Solarium to everybody on the sea day, thankfully. Though I’m sure it annoyed the adults, there wasn’t much to do for the kids that day. Plenty of places to get drinks and they were consistently delicious. Speaking of drinks, I do wish I’d just bought the dang drink package ahead of time instead of the first day. Probably threw away $100 that way. We watched one show on night 1 and it was good. Just never managed to make it the other nights. It was Don Gray comedy and the kids loved it. Other nights we played bingo, trivia, watched karaoke, etc. The parade of flags on the last night was awesome! Never did gamble, but the casino looked decent. We have plenty of casinos at home, so it wasn’t a huge draw for us. Kids club was really well managed and the kids were always annoyed when we came to get them - a good sign! We utilized the kids club dinner once and enjoyed dining as a couple. As noted, the at-sea day was pretty lame. The crew added indoor activities, so it’s no fault of their own. We just had two kids cooped up in the boat. Originally had planned to use the Key for the rock wall and jumping attraction, but both were closed because of the weather. Nassau was fun! Last time I hadn’t really liked it much, but we walked down to Junkanoo Beach and the sun came out finally! Enjoyed some street food and drinks and swam the day away. The pier is open at Coco Cay, which made the benefit of priority status on the tender a non-issue. Well worth it of course, because it was so easy to get off/on the boat. While the water park still isn’t done, the humongous pool and new dining area is. Easily the best lunch of the cruise - they had some very good carnitas tacos. Weather at Coco was awesome and we just enjoyed every minute of the experience. Staff was quick to help with chairs and umbrellas. Tip: the farther you walk, the better your seat. Brought our own snorkels and used the complimentary life vests. Saw some fish and rays. Another tip: the pool is amazing and worth visiting. In all, we would do it again and hope for better weather. We liked RC for the fact that they make the whole cruise seem like a four night party. While Disney does kids very well, their adult activities sometimes seem like an afterthought compared to the plethora of things RC organizes for adults. Both have good kids clubs, but I think mine preferred RC because theirs was smaller and a little more personal. Read Less
1 Helpful Vote
Sail Date: March 2019
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure ... Read More
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure what to expect or how our daughter would enjoy it, however, a good time was had by all. Getting on and off the ship was really easy. We arrived at the ship about 5 hours before departure so going through the security and boarding lines only took maybe 15 minutes. We did the self-check out getting off the ship, and since our cabin was on the same deck and near the gangway, we got off in literally 10 minutes, super fast. If you are looking for the latest and greatest ship, this one isn't for you. The exterior of the ship showed it's age, and the interior decor is a bit dated, but it was very clean and comfortable so the appearance didn't matter to us. There was always a place to sit in the bars and public areas. The pool deck chairs in the sun filled up fast but we were able to find some. And we found plenty that were in the sun that were secluded away from the pool area if that is your thing. The pool bars are crowded, so at peak times it took time to get served. (Tip: Look for the waiters carrying the trays of rum runners and you'll get served quicker and it's a bit cheaper!) We did not buy any of the drink packages and this turned out to be best for us since we were going to be off the ship for two shore excursions, even with the high individual drink prices - $10-12 for a rum punch type drink, $~18 for two Blue Moon beers, $7.50 for two cokes. All prices include the mandatory gratuity. If you don't specify you just want the free water you will get $4 Evian water. I was under the impression that "cheap" bottled water was free, but that was not the case as on the day of shore excursions they had staff selling it for $2 a bottle. Then at other times you couldn't find it anywhere and had to stand in line to get water in a glass. This lack of free water would be my biggest complaint on this ship. The ship has a nice gym which we gazed at through the window but never entered. :-) However we did play ping pong, shuffleboard, and corn hole. The ship also has a climbing wall and bungee trampoline activities, and baby sitting if you need that. We purchased the wi-fi package and found it to be fast and reliable for the little times we used it. We also found the varied entertainment options on the ship to be enjoyable. Some were a bit cheesy like — Name that Lyric, 70's classic rock trivia, battle of the sexes, but still fun. The comedian show was very funny, and the RC singers and performers put on a good show. Basically if you like song and dance numbers, you'll be able to find something in your genre from the 60's to today playing somewhere on the ship. The late night pool deck dance parties were filled with young and old dancers and played classic dance tunes from the 80's, 90's, and 00's. Nightly movies were shown in the early evening on a big screen on deck. "Venom" and "The house with a clock in the walls" were playing during our cruise. The casino was easy to navigate and not too smokey and the wait at the bar was acceptable. The buy-in's at the tables were only $5 which was nice. The onboard shops had an assortment of go pro cameras, clothing, jewlery, and watches. My daughter bought a nice watch for her boyfriend at a significant discount, and of course tax and duty-free. We ate all our meals in the WindJammer cafe because our daughter isn't a big foodie so didn't want to be on a schedule, get dressed up, and take up to 2 hours for the meal. I can imagine the food was great though, because the Windjammer offerings were fantastic. Lots of different types of food and desserts to choose from. There was also a 24/7 soft serve ice cream available and pizza at night. We were never hungry on the trip. We took two shore excursions. One to Atlantis AquaAdventure in Nassau. The other snorkeling at the private beach Paradise Cove directly through Paradise Cove Snorkeling on Grand Bahama island. This was because our stop at CocoCay was cancelled due to construction so we docked at Freeport instead. Not sure how long the construction will last, but I would highly recommend this if you don't go to CocoCay. However, I would not recommend the Atlantis AquaAdventure. It is not a good value given the high cost (almost $500 for 3 people) and relatively short length of time at the venue. The Atlantis resort is massive, and it takes a while to shuttle to the resort, walk through the casino and grounds to get to the water slide areas, find a place for your stuff, and stand in the lines. There are 8 large slides there and we only had time to do 6 of them in 4 1/2 hours. Overall, this was a really nice trip that had something for my whole family. I would take another cruise again. Read Less
5 Helpful Votes
Sail Date: February 2019
We obviously read the reviews on here, and knew that this was an older ship that didn’t have all the bells and whistles of some Of the newer mega ships. We sailed with some friends and 4 days was a perfect amount of time to set sail ... Read More
We obviously read the reviews on here, and knew that this was an older ship that didn’t have all the bells and whistles of some Of the newer mega ships. We sailed with some friends and 4 days was a perfect amount of time to set sail for both of us. The food, while restaurants were limited, was still great. The pizza is the best I’ve had at sea for a quick snack. Eko and Sharron in the main dining room were top notch and work very hard to please every guest. Our balcony cabin, although dated, was very efficient and served its purpose. Our room steward was fantastic. We were in 8570. We did find hot water scarce after day one, but warm was ok. Our ports were Nassau and cococay. Nassau we just wanted to check out briefly to see the shops and check out the beach. It was nice we were able to take our drinks for our short walk through the town before heading back to the ship to enjoy a pretty quiet pool deck and take advantage of our drink packages. Cococay was unreal. We had a cabana booked on the private beach area. It came with our own private bar, buffettt and beach. They were very strict to enforce people without VIP bracelets were not to come into the private area. The butlers were always available to get us drinks and the buffet food was awesome. BBQ fare, salads, steaks, kabobs desserts etc. We can’t wait to return to this island when it is no longer under construction as the projected layout and design of pools and the water park look unbelievable and the construction is well under way. The entertainment on the ship was great with lots to do every night for all tastes. The beverages were amazing and I would recommend the beverage package if you like to drink. It came with a chip activated cup to use at self serve Coca Cola machines to save lining up at a bar for a Soda or non carbonated coke or Minute Maid product. All the top shelf drinks are included in the deluxe package. Pool deck was pretty good, really busy on sea day, but that’s always the case. Lots of tables in the shade if you need it and lots of unused loungers in the shade. If you want a chair by the pool good luck. Pools weren’t very busy though even on sea day. Casino is nice... was hoping for a poker game but there wasn’t enough to play anytime I went in. Roulette and blackjack was good although I didn’t win. It is smoky though as most are at sea. Embark and disembarkment were unreal. We were pre booked in and basically walked on the ship stopping once to meet friendly staff to take our photos for our ID cards. Literally 10 mins on the ship. Coming off was a small line for self service walk off as we had to leave first to catch a flight and that was also a beeeze. All in all it was great value for an older ship. Yes you can see some wear and tear but that was expected as we did our due diligence reading the reviews here before booking. If you want new and shiny don’t book this cruise. If you want friendly staff and delicious food and drinks and a good time, come here. Read Less
1 Helpful Vote
Sail Date: February 2019
My husband and I chose a short cruise on a small ship just to have a quick getaway from the freezing temperatures we have been experiencing this winter. Enchantment is clearly an older ship that could use some updating, but we had a great ... Read More
My husband and I chose a short cruise on a small ship just to have a quick getaway from the freezing temperatures we have been experiencing this winter. Enchantment is clearly an older ship that could use some updating, but we had a great time and perfect weather. Port Canaveral is great, we love cruising out of this area as it is so laid back and easy to navigate. Took a shuttle from the rental car drop off and embarkation went smoothly. I enjoy a smaller ship in a lot of ways, and found the food to be much better quality than some larger ships I have sailed on. Not a lot of options for specialty dining but the main dining room was great, and service was good. There is a lot of wear and tear throughout the ship, usually one of my favourite places to spend time is the solarium but it could really use some updating. Around the ship it's easy to spot things like worn out carpet and marks on the walls, but if you are easygoing whatsoever it is easy to look past. The director and activities manager were great, Love and Marriage was hilarious as usual. We missed most of the shows due to our late dining time, but my husband really enjoyed the late night comedy show. We went to karaoke at Boleros almost every night which was a huge hit, lots of good singers for such a small ship! In Nassau we went on a snorkelling excursion, a small boat took us all to a reef off Athol Island. I really enjoyed it, my husband who is more of a pool than an ocean guy would have liked it better on a calmer day. The people running the tour were great. In Cococay we booked a spot on a private area of the island with two loungers and a shade. Lots of construction going on everywhere but it wasn't disruptive, we had a perfect beach day and saw stingrays and two small sharks while we were swimming which was very cool. Can't wait to see the island once all the construction is finished. We opted for early disembarkation which was a great choice, usually we sit around the ship without really being able to do anything for a couple of hours but we decided to try this and I'm so glad we did. Got off the ship early so the port was very quiet and quick, had our bags with us, and drove to Orlando and got some shopping in. Read Less
Sail Date: February 2019
This was our 7th cruise, we have sailed Seabourn, Paul Gauguin, Holland America, carnival, and this was the third time on RCCL. It was 4 nights we were on deck 7 with a balcony. Room was as we expected, small but had plenty of storage. We ... Read More
This was our 7th cruise, we have sailed Seabourn, Paul Gauguin, Holland America, carnival, and this was the third time on RCCL. It was 4 nights we were on deck 7 with a balcony. Room was as we expected, small but had plenty of storage. We also found it very quiet. We ate most meals in the main dining room and they were good, not great. The wait staff was excellent. We also enjoyed the food in the solarium area. Our favorite bar was the Schooner Bar, the drinks and trivia were fun. We did a great wine tasting on board. Coco cay was wonderful, we rented a cabanna, but wished we would have rented the bungalow, water was much warmer on that side of the island plus there was a floating bar. We did have a nice private bar and lunch area, the food in the private area was very good, steak, shrimp and salmon kabobs, ribs, burgers, etc. Nassau was fun we walked to the John Watling rum distillery, enjoyed the tour, tasting and a drink, went on to gray liffe to try chocolates and wine. We had a great time, it was just a getaway and served us well. One caution to those with allergies, twice I asked what was in a seafood dish and was told shrimp when it was in fact mussels, which I am allergic to, thankfully I looked in my coconut soup and saw it was a mussel before eating it! Nice cruise. Read Less
2 Helpful Votes
Sail Date: January 2019
We booked last minute to get on a cruise this year. This was our 11th Royal Caribbean cruise but we've never been on anything less than a 7 day itinerary. I wasn't expecting a lot, but was pleasantly surprised. The staff ... Read More
We booked last minute to get on a cruise this year. This was our 11th Royal Caribbean cruise but we've never been on anything less than a 7 day itinerary. I wasn't expecting a lot, but was pleasantly surprised. The staff crammed nearly every event of a 7 day cruise into a 4 day span. Bobby the cruise director was outstanding. Entertainment was good with the headliner show very good. Coco Cay is a good stop and will only improve with the completion of the water park there. We don't think much of Nassau and didn't go ashore there. The final day of the 4 day itinerary is a slow cruise sea day with lots to do. Dining room service was perfect. The food was typical Royal Caribbean. It's not gourmet but I never left any venue hungry either. Our cabin steward was efficient and satisfied every need. The phone app to use onboard was a surprise to us. Maybe because it was a last minute booking, we missed that detail. Our next cruise, we'll be better prepared for that. Now, this isn't the queen of the fleet by any means. The exterior of Enchantment shows its age but the interior is well maintained. Bottom line is that I'd have no reservations about booking this cruise again. Read Less
3 Helpful Votes
Sail Date: January 2019
To avoid the holiday costs we choose the weekend cruise to the Bahamas. I read some of these reviews and warned my spouse to not get his hopes up since it wasn't looking great. Getting on the ship was a breeze, we waited until later ... Read More
To avoid the holiday costs we choose the weekend cruise to the Bahamas. I read some of these reviews and warned my spouse to not get his hopes up since it wasn't looking great. Getting on the ship was a breeze, we waited until later in the afternoon and avoided lines. Once on the boat, we went to our room to find the entire level 3 was locked out. This was the biggest downfall of the cruise. We went to guest services and had to wait in the biggest line because both 3 and 7 were locked out. They made everyone get out of line for the safety drill which was frustrating, but we eventually all got into our rooms. They comped the room 25$ for this inconvenience and our first two drinks we had while we were waiting to speak to someone. Dinner the first night was good- the french onion soup was amazing. The waitstaff does a great job remembering drink orders and accommodating everyone. The menu was a variety. My favorite part was we were sat with 3 additional couples, same age, who quickly became our friends. We ended up attending every dinner and hanging out with them the entire cruise. Nassau was an experience, as most islands are. We rented a scooter and went over to explore atlantis (the free areas) and caught some local food before getting back on. CocoCay was a blast. We did not know lunch was served there so we ate at windjammer before getting off the boat (also good). Our favorite part was the floating bar and the atmosphere. It was a day well spent. The pizza in the Solarium was excellent. Always hot and always available. The line was always there but moved along steady. The casino staff was very friendly and helpful if you were learning a new game ect. We did order water bottles to our room and they wanted 5$ which was disappointing. I thought room service was included. I did not attend any of the trivia or bingo but i heard great things about it. Our room was clean for the most part and not too small but not overly big either. The winds picked up at night and the boat was rocky. I felt it the entire time when I don't remember feeling it at all on my cruise 10 years ago. I am still feeling it 2 days after disembarking. We enjoyed the smaller ship because you can get from point A to point B better, but it does not handle the sea as well. Overall great cruise. Met great people, ate great food, and had an amazing time. Even with the couple hiccups I would recommend it. Most of the negative reviews are from nitpicky people. If you enjoy a drink and good company you will enjoy this cruise. Read Less
1 Helpful Vote
Sail Date: December 2018
I was looking for a short cruise for warm weather and this did not disappoint. My last cruise was for 7 nights on the Allure and was too long for me. I drove down to Port Canaveral and parked at the port. Within 20 minutes, I was on the ... Read More
I was looking for a short cruise for warm weather and this did not disappoint. My last cruise was for 7 nights on the Allure and was too long for me. I drove down to Port Canaveral and parked at the port. Within 20 minutes, I was on the boat. As compared to boarding the Allure, this was great. The ship was a lot smaller than the Allure but it was not crowded. The gym was a little crowded in the mornings so you had to wait for a machine or equipment. Breakfast and lunch were crowded but it was manageble. The first night was very windy and the ship rocked a lot. Dramamine was necessary. The rest of the cruise was smooth. The excursions at Freeport seemed to be a rip off so I just walked around the port and relaxed on the ship. Next time I will probably rent a car and explore on my own. $70 for a day rental seems to be a better deal. Coco Cay was exactly what I needed. I rented a beach bed. The beds are on the South Beach and are the most remote of all. I rented bed #7, which is the farthest from everyone. You are provided a shuttle which is a quick ride. It would probably take 15-20 minutes to walk. They have a station nearby that will radio the shuttle to pick you up whenever you like. You are provided 2 1 liter bottles of water. There is no food available on this side so I would recommend taking the provided lunch delivered to your bed. It's nothing to write home about but it was sufficient. Next year I will probably rent the bed and also try the jet ski. By the way, when you board the ship on day one, go ahead and select your bed quickly. The island is still under development but it well hidden from view (other than when the pier). The water park should be finished this year. Hopefully it won't take away from the beach view. The buffet food was ok. There were a few things that tasted great. A lot of things were mediocre. You had water, juice, tea as your drinks available. I didn't see a need for the drink package. We took our luggage ourselves to disembark. It seemed like half the ship did the same. Once we started moving, the process was pretty quick. I was off the boat and in my are in 20 minutes. I'm going to go again next year. It will be on the Navigator. Hopefully it will be just as enjoyable. By the way, the entertainment was terrible. It was so bad, you don't feel guilty about walking out during the performance. Fortunately there were other things to do. Read Less
1 Helpful Vote
Sail Date: December 2018
My past sailing experience was on Liberty of the Seas, a larger ship. The service with Royal Caribbean is always top notch. They really do put the passenger first. There was a nice variety of activities. Enchantment is a smaller ship so ... Read More
My past sailing experience was on Liberty of the Seas, a larger ship. The service with Royal Caribbean is always top notch. They really do put the passenger first. There was a nice variety of activities. Enchantment is a smaller ship so expect everything else to be smaller as well. Smaller arcade, gym, and other shop amenities. My ocean view cabin was nice. Our steward kept the room tidy and would do anything I asked. He created towel animals for us daily. Windjammer buffet was a smidge disappointing but I also do t generally eat buffet style food but didn’t want to use he main dining room for breakfast and lunch. Dinner in the main dining room was nice. Wasn’t alway pleased with my entree but I’d still give it 5 stars for service and effort. I’d say get a few of the appetizers and extra desserts. Yum! They did have a nice selection. I do suggest getting in the porter line on disembark day, it goes way faster. Totally worth a tip of a few dollars. Do not schedule and pay for an airport transfer if your flight is before 1pm. Chances are slim that you’ll make it on time. Speaking from experience. 12pm flight but didn’t arrive to airport till 12pm. Excursions are a little pricey for the Bahamas cruise. Wait for Black Friday sakes if possible. Save yourself the headache. In all, I give enchantment 4 stars. Read Less
1 Helpful Vote
Sail Date: December 2018
Best crew i've experienced. Friendly and outgoing. Enjoyed food and entertainment. Nice service. I look forward to trying royal caribbean's largest ships. Solarium was a highlight of our cruise if you don't want the ... Read More
Best crew i've experienced. Friendly and outgoing. Enjoyed food and entertainment. Nice service. I look forward to trying royal caribbean's largest ships. Solarium was a highlight of our cruise if you don't want the noise and crowds of main pool. Great cafe there. Made to order sandwiches and salads. Buffet good, but breakfast and lunch same each day. Embarkation day you hear announcements saying if your done eating, get out. Lol. Too small for crowd waiting to eat. Dining room menu stayed the same with slight changes nightly. service good. Enjoyed entertainment throughout the ship. Pleasantly surprised. Coco cay will soon be great. Completely being redone. Wave pool, fresh water pools. Adult only beach. Water slides. Balloon rides. New restaurants and bars. Royal caribbean has a nice app. Zoom internet is fastest on the ocean. You can stream movies so fast. Only thing is i wish there were more activities. Read Less
1 Helpful Vote
Sail Date: November 2018
First time on Royal Caribbean, last min deal. After extensively reading of reviews we new what it expect from a older smaller ship. Enjoyed the stops along with the food and Service in the MDR. The buffet layout was odd but worked fine ... Read More
First time on Royal Caribbean, last min deal. After extensively reading of reviews we new what it expect from a older smaller ship. Enjoyed the stops along with the food and Service in the MDR. The buffet layout was odd but worked fine after a couple of trips around it. Would like to have seen the silverware at the table and not by the plates, made it difficult if you did not have pockets. We took issue with a couple of items. Royal Caribbean web site after you are booked is not very helpful along with difficulties navigating to get better information. Our biggest concern was the volume music was played threw out the ship. It was impossible to have a conversation when the music was being played. It would be nice to be able to check your bill in your state room on the TV as other cruise lines have available. Read Less
8 Helpful Votes
Sail Date: November 2018
Yes this is a pretty long review but wanted to be as well rounded as I could! We went for a wonderful cruise aboard the Enchantment of the Seas 5 days and 4 nights out of Port Canaveral. Were were in cabin 3927 which is an interior ... Read More
Yes this is a pretty long review but wanted to be as well rounded as I could! We went for a wonderful cruise aboard the Enchantment of the Seas 5 days and 4 nights out of Port Canaveral. Were were in cabin 3927 which is an interior interior cabin (yes it was inside of the inside LOL). Never felt the ship even moving and it was dark and cool the way I like my bedroom. We were kept busy on the sea days and could always find something to do. The pools and hot tubs were never overly busy so we were able to swim at our leisure. Really enjoyed the solarium adults only pool area but there really were not many kids on board anyway. Loved the trivia contests with Connie from Argentina. Our wait staff at My Fair Lady were amazing so shout out to Wayne and Sinjin (hope I spelled it right. Our room steward was amazing and catered to all of our wants and needs. I made a special request for a fan before we got on the ship and they provided one for me as well as water and a extension cord for my CPAP machine.Enjoyed the musical shows very much and the adult late comedy show as well. Our cabin was small but comfy (yes the shower curtain does stick to your bootie because it is a small space but we were fresh and clean and that is all that mattered). We always saw someone cleaning and there was plenty of sanitizer to go around. The staff was very friendly and outgoing. The food in the Windjammer buffet was ok but nothing to write home about. I wish they had more beef options and everyday was the same thing. Would have been nice to spice it up and change some of the main dishes available. We had all our dinner meals at My Fair Lady but we used the upgrade option to filet mignon for a small extra fee. I enjoyed all my food but noticed most of the beef selections have the same "gravy" on it so it all kinda tasted the same. Yes people I'm a beef person but also had seafood pasta one night. I was also expecting some different options each evening for dessert but found the same ones each day which was a little disappointing. That being said our servers were amazing and I couldn't ask for any better service. On the first night I was eating dinner and got a very quick case of sea sickness which surprised me because I've never experienced that before. As soon as the main course was served it hit and I basically ran out of the restaurant leaving my poor daughter sitting there all alone and luckily made it to the cabin before I completely embarrassed myself. It was obvious I was missing in acting when the server came back. I was surprised when less than a half hour later there was a knock at my door. I struggled to make it to the door when it suddenly opened and there stood my daughter with two servers from the dining room. Without her asking they had brought two new entrees of Prime Rib and desserts for both of us directly to my stateroom!! I was overwhelmed with gratitude. What amazing service! The next evening when we went to the dining room two of the managers came to my table to ask how I was doing. With all of the people they see each day I was humbled that they remembered me. The third night at dinner we were eating when a person from a neighboring table was walking by and spilled a full glass of red wine all over my left side. I'm not the type of person to get mad and things happen. The guest actually offered to buy us a bottle of wine do to the accident (we don't drink but it was a nice offer). The staff stepped in immediately and helped me get cleaned up and gave me a ticket for three free items to be laundered so they got all the wine out of my clothes and it is a funny note to the trip. We enjoyed the shows very much and I want to let you know to catch the game shows (Love and Marriage and Music hits) as well as the belly flop contest. We laughed so much! We also caught two moviesSo now onto excursions. While in Nassau we bought the Aqua Adventure package at Atlantis. I'm and older person and have to admit I was disappointed when we found that the lazy river was closed for the day (the rapids are too rough for me) so we hung out in the pools most of the day and visited the beach which was beautiful. I have to say almost 300 dollars to hang out in a pool seemed excessive. I enjoyed walking through the hotel and aquarium. We had lunch (sliders and fries with two drinks) and it only cost 20.00 which amazed me. It's a lot of walking but it was beautiful. However, if you have any medical issues I wouldn't suggest the water park. Just take a taxi and visit the beach and stroll through the shops and casino for free. On the last day we visited Coco Cay. BEAUTIFUL is all I can say. I strongly suggest purchasing the clam shell and lounger package. It was 90 for two people but well worth it. They were located at the far end of the island and it was very very quiet. When you purchase the loungers you also get access to a tram which will take you anywhere on the island you want to go. We brought our own snorkeling gear and went snorkeling at our leisure for no additional fee. My daughter purchased the wave runner excursion for 100 and she had an enjoyed her time and it was her first time on a sea doo. She said it was amazing so I suggest you try it. Loved seeing all the iguanas and birds on the island. The BBQ was ok (it was the same food they served in the buffet dining room). We bought two non-alcoholic pineapple drinks and they were nummy! There was so much to do and with only a four night cruise we were kept entertained. One more reminder: you can bring up to 12 bottles of water or soda on board with you and two bottles of wine or champagne which we did do! This will save you a few dollars! Only took 15 minutes to get off the ship, get our luggage and get through customs. Overall I found the cruise to be fun and relaxing and would suggest this cruise! Read Less
6 Helpful Votes
Sail Date: November 2018
My sister and I found a last minute deal and needed a quick getaway so this 3 night/4 day trip on Royal Caribbean's Enchantment of the Seas fit the bill. We have both cruised before, RC, Carnival, Norwegian, RSS. I did not have ... Read More
My sister and I found a last minute deal and needed a quick getaway so this 3 night/4 day trip on Royal Caribbean's Enchantment of the Seas fit the bill. We have both cruised before, RC, Carnival, Norwegian, RSS. I did not have high expectations on this cruise due to the reviews I read. However, I was very surprised. We were in cabin 2626. While it was small, it was bigger than most my sister had cruised in. I am used to balcony's but this room was not bad. It did show a little wear, but it was still clean. There were lots of cubbies and drawers for us to keep our belongings. While the bathroom was small, it is a cruise ship so we expected that. Our room steward was kind enough to bring us robes at our request and he kept the room tidied. He only missed towel animals one night. Windjammer was what you expect at a buffet on a cruise, packed. We avoided it for the most part. We did eat breakfast there one day when we got up early and there were hardly any lines. We had breakfast in My Fair Lady as well and the service and food were very good. Dinner however was spectacular. The service we received from Harrshad and Iketut brought to memory the days of cruising before there were automatic gratuities, back when the staff had to work to get a tip. Top notch. We didn't experience the normal issues we have run into on cruises in the past, lots of lines, crowds, rude people and shoving. Only exception were some women at dinner on the last night who didn't seem to realize they were not the only people in the dining room and that not everyone wanted to listen to their shrieking during dinner. Also, some cruising college students who didn't understand that parties in the hall between cabin doors on a cruise ship are in poor taste. The spa was nice and the team there can help you to relax. Coco Kay was a lot of fun, clean and easy to enjoy. Blue Lagoon Island was another story. We signed up for the Stingray Encounter and Beach Day. After watching the tour operator mimic sex with the stingray in front of guests (went on for at least 10 minutes) we decided to skip that nastiness and headed to the beach. All in all, I would cruise RC again and I would cruise on Enchantment of the Seas again. Coco Kay, yes. Blue Lagoon Island, no. Read Less
1 Helpful Vote
Sail Date: October 2018
I am DIAMOND on RCI. This is my 12th cruise on RC, all previously on larger ships like Freedom of the seas and Oasis Class ships. I was not excited about this ship but my girlfriends wanted to do a girls cruise for Halloween. I had a ... Read More
I am DIAMOND on RCI. This is my 12th cruise on RC, all previously on larger ships like Freedom of the seas and Oasis Class ships. I was not excited about this ship but my girlfriends wanted to do a girls cruise for Halloween. I had a cabin to myself which I had to pay double, I think that is totally ridiculous. I upgraded for $100 more from deck 3 ocean view to a large oceanview on deck 8, with the large windows. I always get a balcony and just didn't want to pay $1000 for that room for 4 nights, which I regretted because I missed the balcony. That's one of my favorite things on a cruise is to just look out from the balcony at the sea, stars, etc. I learned my lesson to never book a room directly underneath the pool deck. I had earplugs in and every night very late or early depending on your perspective of time but around 3 or 4 am I heard loud noises from above of decks being cleaned and furniture being slid across the deck. Every night. And some nights it sounded like a heard of elephants running above my head. The room was OK, seemed a bit dark even with the large window. The room was good size, #8104. The bathroom was very small and the first I have had with shower curtain vs the plastic tube thing the other ships have. Impossible to take a shower without flooding your entire bathroom. They really need to change that out. My room steward was awesome! This was a Halloween Cruise and the Halloween Party and show by the dancers and singers in the centrum was fantastic! It was amazing. The costumes were incredible, including mine LOL. I was impressed with the food in the main dining room (It was better than Freedom and Oasis lately) however the service at our table of 5 was not great. Took a very long time to get courses. They didn't have the best attitude either which is not typical of RC servers. This ship has a strange layout IMO. I'm used to the Royal Promenade and that just lacked on this ship. The shops on the ship are hidden away on Deck 6 and hard to find, they are small and don't offer a lot of merchandise. The guy working the RC logo shop had the personality of a wet mop! Terrible. They had different watches on sale in the middle there different nights, on Tues night I saw a cute Ann Klein watch I liked but didn't buy it that night. Went back on Wed. night and those were all gone and all they had was Invicta out I asked about the watch from the night before and he said they were all put away for next cruise, could no longer buy it! WHAT?? You don't want to sell a watch? The price was $89 and 30% off which was about $65. I found the same watch on Amazon for $49! Bartenders mostly had bad attitudes with the exception of the Schooner Bar which those guys were awesome. I am diamond and get 3 free drinks nightly from any bar from 5-8:30. I was getting ready to go to the headliner show 8:45 (almost Elton John - he was AWESOME!) and I stopped by the bar on the way in to get my free drink ( I only get one per night, can get 3, I don't drink much) I waited in line, there was a man in front of me, it was 8:25. By the time this rude bartender got to me, he said "You're late, it's 8:31!) Really?? He said "What do you do when you are late for work?" I felt that was very inappropriate, I'm on VACATION, so I said forget it, I really don't need that drink if it comes with a bad attitude. He made it for me anyway after chastising me. WOW. Did I mention I am DIAMOND? I have spent a LOT of money on RC cruises and should be treated better than that. The entertainment and shows were good with the exception of "Don't Stop The Rock" OMG boring, very dated songs. Needs to retire. The C/D Cruisin Susan was great. This ship is showing it's age for sure. The solarium pool has lion head fountains that don't work and some of the ears of the cats/lions are broken off. They advertise that room as being A/C but it felt very hot and stuffy in there. I am glad they are bringing in one of my favorite ships Mariner of the Seas back to P Canaveral to do these short Bahamas cruises, I don't think I would go on Enchantment again. I live 2 hours from P. Canaveral so I try to get my cruises out of there. RC has really declined in many areas over the past 15 years for sure. Not the same at all, but I hear other lines have declined as well. It's a shame. We rented a private Bungalow at CocoCay which was awesome. Just beware of the many sting rays in that area. So many of them. We also saw a small 3-foot shark that came very close to the sand on the beach in very shallow water, they said it was a nurse shark, there were several out there. Read Less
3 Helpful Votes
Sail Date: October 2018
I chose the cruise because I needed the points to advance to diamond. Overall the crew was very friendly and most helpful, especially my room stewardess, Carole. I did notice that the furniture in my cabin and in the public spaces ... Read More
I chose the cruise because I needed the points to advance to diamond. Overall the crew was very friendly and most helpful, especially my room stewardess, Carole. I did notice that the furniture in my cabin and in the public spaces looked worn, tired. I really think a refurbishment is in order. Our stay at Coco Cay was cut short (correctly) due to heavy ground swells that would have made tendering dangerous. The Captain made the right choice. we went right to Nassau and had an overnight. I highly recommend the All Access Tour. Well worth the cost. Areas included the engine control room and the bridge. A bit of walking and some stairs to climb but overall worth it. Pictures were allowed but not video and security was with us for the engine/bridge areas. The biggest negative (and it is the same with all cruise ships) is the cost of WiFi. To me it is a rip off. I suggest you contact your carrier (ATT, Verizon, etc.) to see what packages they might have to offer. Read Less
2 Helpful Votes
Sail Date: September 2018
I have been on one other ship; Freedom of the Seas 3 years ago and loved it. Me and my mother went on this ship last week. I was hoping she could enjoy the same things I had on my Royal Caribbean cruise. We did have a great time. But, ... Read More
I have been on one other ship; Freedom of the Seas 3 years ago and loved it. Me and my mother went on this ship last week. I was hoping she could enjoy the same things I had on my Royal Caribbean cruise. We did have a great time. But, there were some things in need of being repaired. We had at least 2-3 broken electric outlets in our room and the vanity in the bathroom was scratched up. The shower was very small with a curtain; not a hard door. There was a place on the outside rail on one of the upper decks that was taped off because it was broken. There were 4 coke machines. 3 of them were right next to each other. One of those never worked. The others were frequently out of ice. It would be nice if they were more spread out and easier to access from different areas. This is the first time I have never had the choice of lobster tail on the formal dining room menu. They put some "premium" options from Chops grill on the menu for an additional fee.Most of the entrees that I chose were good, but a few werent. I really dont want to spend more money when we have already paid for food beforehand. The crew was extremely nice and helpful. WE loved our waiters. Even though we were stuck with " My time dining"; we were able to have a standing scheduled table and time every night when we asked. We enjoyed the singing/dancing shows in the Orpheum and there was a comedian that was mediocre. We loved Cococay beautiful beach and nice buffet set-up! Nassau is alot of stores; diamond and gold shops mostly; if you have seen it once, there isnt much point in getting off unless your doing an excursion. Read Less
2 Helpful Votes
Sail Date: August 2018
We chose Royal Caribbean because of word of mouth terrific reviews. The private island Coco Cay was disappointing. Getting on and off the ship was a nightmare. It was like a cattle call. Food was all right, and the wait staff were ... Read More
We chose Royal Caribbean because of word of mouth terrific reviews. The private island Coco Cay was disappointing. Getting on and off the ship was a nightmare. It was like a cattle call. Food was all right, and the wait staff were great. Our Jr Suite was very nice, lots of storage and our steward was awesome. He was very accommodating and went above and beyond. Ship is showing her age, in bad need of repair, our balcony railing was so loose i thought it may just fall off. Pool was out of service 2 days out of 4, so everyone was crammed into 1 small pool. Excursions are expensive, but Blue Lagoon was well worth it. Perfect place for small children and adults. We did the Dolphin Experience and it was the highlight of our trip. Overall, it was a good trip, but RC needs to come up with alternative ways to get that many people on and off a ship in a orderly fashion. Terminal staff could have handled things better. Read Less
Sail Date: August 2018
The crew was beyond wonderful. They are very attentive and friendly. Our stateroom was very clean and neat and our room attendant was outstanding in his service and friendliness. Our waiters were great and the food was really good. We ... Read More
The crew was beyond wonderful. They are very attentive and friendly. Our stateroom was very clean and neat and our room attendant was outstanding in his service and friendliness. Our waiters were great and the food was really good. We enjoyed talking with our crew that we interacted with daily. Iurri and his asst waitstaff are top notch and warren was a lot of fun to joke around with and talk with. Regarding Nassau, on the other hand, not impressed. Most of the locals are not very friendly. I did not like the constant requests for taxis etc. we went back to to shore after dark but didn’t stay long as most shops were closed and it just didn’t seem like a safe place to be for a family, after dark. The trip to Coco Cay was nice but the locals there are not friendly at all. The excursion guide was very nice, though. This was our first cruise and though the staff was really nice, in not sure I’d go again. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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