1,995 Royal Caribbean Enchantment of the Seas Cruise Reviews

This was our first cruise ever. We went to celebrate my husbands 40th birthday. We left out of Orlando. We flew in a day early and rented a car, stopped at Universal Studios, then stayed at Country Inn close by the port. The next day ... Read More
This was our first cruise ever. We went to celebrate my husbands 40th birthday. We left out of Orlando. We flew in a day early and rented a car, stopped at Universal Studios, then stayed at Country Inn close by the port. The next day we returned the rental car and they shuttled us to the port. When we arrived at the port there were people there who immediately took our luggage and were very helpful. We did not have to wait in line for a long time to get "checked in" and then we were able to walk right on to the ship. We were greeted as we walked on to the ship and able to go straight to the Windjammer for lunch. We had absolutely the best time on this cruise. Our cruise director was absolutely amazing and I would recommend any cruise that he is on. This is a smaller ship but had tons of entertainment but we were able to relax when we wanted to also. We did enjoy a few of the shows. I would HIGHLY recommend the marriage game show! I was in tears laughing so hard. It was great! When we arrived back at port we decided to take our own luggage off and were able to get off the ship very quickly. Read Less
Sail Date November 2014
So we decided to take a last minute cruise with our family and one of our close friend and his family. We are both frequent cruisers and have over 25 cruises between us (17 and 8) on RCI, CCL, Disney and Norwegian (I have not been on ... Read More
So we decided to take a last minute cruise with our family and one of our close friend and his family. We are both frequent cruisers and have over 25 cruises between us (17 and 8) on RCI, CCL, Disney and Norwegian (I have not been on Norwegian). This turned out to be the worst cruise or any vacation we have taken so far and we am actually and avid cruise lover and quite easy to please and keep our expectation low. So the ship itself is beautiful and the pool area and other grounds are spacious and well kept but that is where it ended for us. And we had 16 previous experience to compare with so although I don't like to but some things were just not right and it forces you to compare. This was our 4th RCL (last one was in 2008, hmm, why was that I wondered). Check in and getting on the ship was a breeze! Once on the ship, Navigation and ship appearance was very good. Room was as expected but my mattress was actually broken (visibly a big dip in the middle). We have 5 rooms between us and all the mattresses were sub par but mine was actually bad to the point that the springs had to give. So the first night, I tossed and turned and woke up with a backache and stiffness (not usual). Complained to my room attendant (Theodore who was AWESOME) and he said he would get it taken care of which was great. I also complained to him about a lot of noise coming from above the room as the kitchen was right on top of us (I usually pay a lot of attention to where I get the room but this was really last minute and we had to have 3 room together due to the kids). Breakfast was OK (which is sad since that's something my wife and I really enjoy and look forward to). French toast were lame and the maple syrup was the worst I have ever had. They did not have honey which I asked for. Lunch was pretty average in Windjammer. Their service was OK. There was a lot of variety but the taste was average to below average. Took a round for dinner in Windjammer before heading to the dining room. I was extremely surprised that the dining room and the windjammer had the same exact menu on the first night! Our server and his assistant in the dining room Ashutosh from India was exceptional (the best we had experienced on any cruiseline). The food quality and the menu selection was average and the taste was pretty basis and nothing exceptional as compared to out food experience on Carnival and Disney. Pizza and Deli sandwiches at the Park Cafe were very good (better then Carnival and Disney) but a few times we went and they were closed. The entertainment on the cruise ship was very lame! I think that was a general opinion of anyone I spoke to who had traveled with another cruiseline. First timers were having a great time! Comedy (only two shows in three nights) was good and so was the juggling act but Carnival's entertainment is 3 to 4 levels ahead especially the variety (they have 8 comedy shows on their 3 night cruise). There were gaps on time slots where there was absolutely nothing to do. My kids were disappointed with the kids club. There age groups are so stupid where they put the 12 year olds with the 17 year olds. There were some girls in the club (almost 18) who were dressed completely and ridiculously inappropriately to be around middle school children but that's RCI's policy (this was my kids first RCI cruise and 6th cruise in general). SO we kept them with us and played our own card games etc. Ice cream machine was shut a few time we went or out of cones, or out of ice cream. Also, it was close at 11:30 all three nights I checked (24 hours on carnival). I asked one worker who replied "you want ice cream, you have to pay for it at Ben and Jerry's". I don't understand why they can't keep it open, the machine does all the work! Rock climbing and the trampoline were open for total 4 hours per day (two in the morning and two in the afternoon). Why is that? Why can't it stay opened for guest to enjoy the amenities?? My kids and friend's kids didn't get to do either all three days we were there. The few times they were open when we went but the registration was close due to people signing up. Second night, at 4AM, they was a loud and I mean LOUD crashing noise that came from right on top of our bed. Seem like a while shelve fell in the kitchen right about where our pillows were. The thud crash noise was followed by a lot of rolling noises from cans (assumptions) and thereafter rolling carts (train like noises) and lots and lots of footsteps. Didn't stop until I passed out around 7AM!! We complained again and got a call of apology from Nelson but a very similar thing happened again at 4AM the third night! So during the day (noise was there throughout), I wouldn't care about it but come on! Stop renting these rooms to guests, they come to relax and enjoy not hit the ceiling with their shoe hoping the crew will feel bad and maybe stop. Oh, and they came and fixed my mattress the first morning by putting a 1/2 inch foam topper on top of my broken mattress. That was both disgusting and funny. I didn't complain in front of my children since I din't want them to not enjoy due to all the negativity. But boy, my back was done and advils were a good friend for a few days. Oh and the customer service gave me three different answers to the exact same question regarding my on board credit which kept on getting lower by $50 every time I went to confirm. Thank God I didn't listed to the first girl Overall, I have a good time with my kiddos, wifey and friends but I will not be going on a RCI ship other then Allure or Oasis just to experience the ship once! Thanks for reading this long review.   Read Less
Sail Date November 2014
This was our first RCCL cruise and even though we had an ok time I like Carnival better. Maybe it was the ship but the food was nasty and they didn't have a lot of options other than main dining room, buffet, or the park cafe. We ... Read More
This was our first RCCL cruise and even though we had an ok time I like Carnival better. Maybe it was the ship but the food was nasty and they didn't have a lot of options other than main dining room, buffet, or the park cafe. We didn't do the Main because we have younger kids and sitting around for 2+ hours for dinner just doesn't work. So if we wanted to eat we had to wait until the buffet opened its doors at 6:30 or go to the cafe. The buffet and the cafe food was terrible, I am not kidding really bad (I am not picky either). Funny this my friend took the same cruise the week before and came back saying how bad the food was and I was like it couldnt be that bad... YES IT IS! The staff was nice and very friendly but we didn't get the personal touches that carnival gives you. Example: turning down the beds, ice every night, putting our wine on ice, etc. I don't know I just expected more and I was disappointed. The entertainment staff was fun, and nice and my Kids liked the Teen and kids club. The actually entertainment on the ship was Ok and thats being nice. My issues: The first night the never pulled the bunk down, we called twice and nobody ever responded. Finally the 3rd time someone came down while we were gone and pulled the bunk down and threw the bedding on the top and didn’t even make it. I called and complained and asked for someone to come and make the bed, no one ever showed. The I went down to guest services and the representative called and asked them to make the bed. Once again no one showed, I called and talked with the rep again and nobody ever showed again. We finally made the bed ourselves so that our kids could go to bed. The next day the head of the staff came and apologized and that was it! Wow thanks. Not even a free drink or chocolate covered strawberries. NICE. The kids club has games that kids can win an award, I think this is a bad idea because the kids that don’t win feel bad and think they aren’t good at something. I feel either everyone gets a prize or no one gets a prize… I understand in real life that isn’t how things work but when Im on vacation with my child I don’t want to have to deal with them coming back to the room crying because they think they are losers. This is a vacation!!! I talked to the staff and gave suggestions about this and they wanted to argue with me about my suggestions to give the kids that lose a piece of candy or make up certificates or stickers or whatever…. Stating they have way to many kids blah blah… Hello we pay a lot of money you can afford to have 1 prize for every kid that is on the ship at a time or a bag of candy or little toys… These arent big issues but the little things alway make the difference between going with one company rather than the other..... Will probably never go on a RCCL cruise again i was disappointed.   Read Less
Sail Date November 2014
Ok, so before doing this I had always had a fascination with cruising. Being from the north (Minnesota, ha), we (my brother and our room mate) don't really have many opportunities to try things like this and everything has to be ... Read More
Ok, so before doing this I had always had a fascination with cruising. Being from the north (Minnesota, ha), we (my brother and our room mate) don't really have many opportunities to try things like this and everything has to be planned to the absolute "T" if you really want it. I did ALOT of research before settling on this particular cruise, trying to fit everything into our budget (which is about the size of a peanut, heh). With all that said, I have to say that this cruise was the best vacation any of us has ever had. We felt so pampered and really appreciated the whole time. The crew always practically tripped over themselves to make sure you were having a good time. It felt awesome, as we all worked like dogs at our jobs to afford this, lol. Ok, so we flew in from Minneapolis, Minnesota to Orlando the day before and stayed at Radisson's Resort at the Port in Port Canaveral. Although it's huge and was a bit confusing trying to find our rooms (we had to even be given map, haha!), I do recommend this place to stay, it was very nice and theres a shuttle that takes you right to the pier, which is only a couple miles away (you can even see the tops of the cruise ships from the upper floors!). We arranged with cocoa beach shuttles to take us from and to the airport, which worked out nicely. The ship: Checking in, etc. didn't take long at all and we were on the ship by about 11:00am or so. Our rooms were'nt ready till 1:30 so we killed time walking around and eating lunch at the windjammer buffet. The food there ranged from ok to really good. There was never a bad experience. There were alot of choices to choose from, too. Being this was our first cruise, we were in awe with all that is available for you to do and how beautiful the whole ship was. We departed Port Canaveral around 4:00pm. our room: we splurged a bit on a balcony room on deck 7, on the aft of the ship. Wow, do we recommend a room with a balcony! I can't tell you how relaxing it is to eat breakfast on a private balcony while you watch the sun rise over the ocean. Simply breathtaking. Our housekeeper was nice as well (although his name escapes me, ha). While doing my research, I read that they make little animals with your towels and were excited when we started seeing our little guys being left on the beds. So cute! The ports of call: Unfortunately, we never got to go to Coco Cay as the sea was too turbulent to take a tender. It was a bummer since we had two excursions booked there (stingray city and we bought my brother a parasail adventure for his birthday). My room mate was especially bummed at missing sting ray city, she loves sting rays so much. But we know of course that the crew can't help the weather and both excursions were refunded immediately onto our sea pass card. We just had an extra day at sea and arrived in Nassau early at 7:00 pm instead of the next morning like scheduled. The water was pretty choppy, but we did knowingly book during hurricane season, ha. Nassau: I have to admit, reading some of the reviews for this Island made me a bit wary of what to expect, but we had a great time! Yes, some of the sellers there can be pushy and a bit rude but a polite "no thank you" usually ended the conversation pretty abruptly. If you've never been there before, it is worth it to explore and the locals are actually pretty nice to the tourists, saying "hello" as they walk by. We got off the ship at around 8:30 am to explore. I have to admit that we were a bit nervous because since nothing opened till 9:00, we were like the only tourists walking around. The locals were all on their way to work. But we quickly relaxed after finding the pirate museum, which my brother was really looking forward to (pirate lover, haha). It was pretty cool :). We also bought one excursion to Blue Lagoon Dolphin Encounter which was a total BLAST! We did the shallow encounter and got to hug, kiss, pet, feed, and dance with a dolphin!! Our dolphin, Salvador, was great! Our group had about 10 or so people and even a lady whom I swear was like 90-some years old. But the trainer took extra good care of her, keeping watch over her so she didn't slip or fall. It looked she had a good time :). The water was still a little rough on the way there (about a 45 minute ferry ride). After the excursion, it was starting to get dark so we didn't have much more time to explore. A bummer, since we didn't get to see the Queen's Staircase,etc. Just before the excursion though, we did get to take a dip at Junkanoo Beach. Upon walking back to the ship at around 7:00 pm, I tried a conch fritter which I found to be kind of like a hush puppy. It was good but I wasn't aware that I couldn't bring it on board the ship so I had to finish it outside. Oops, haha. One last day at sea: We had reserved a table at Chop's Grille on our last night of the cruise. Best. Steak. EVER. My brother and I each ordered a Filet Mignon and it practically melted in your mouth!! Very good, spend the extra $30 surcharge and try it out! The other nights prior we dined in My Fair Lady. We opted for my time dining so we were able to make a reservation at a different time every night. Our server, Anand, and assistant server, Jolyen (spelling on both?) were AWESOME. Anand was great at doing animal noises and also did a few napkin art tricks. They made each dinner really fun :). They were also really quick with service, arriving at just the right moments with the next course. They also noticed that we loved the bread baskets so much, lol, and were always ready with a 2nd one. We even got extra "freebies" to taste! Every meal we had there was excellent. Getting off the ship: We opted to carry off our own luggage so we were off the ship in about 20 minutes. Customs was also a breeze. In all, this was such an enjoyable vacation!! Really relaxing, we usually just lounged around and sunbathed. My room mate and I also bought a massage at the spa, which felt really good. There were so many things to do according to our "cruise compass", but we like relaxing more, haha. There was never a shortage of places to sit and not once ( except maybe during peak meal times in the windjammer) did it ever feel crowded. I totally recommend this for people like us who are always on a budget as most meals, room, housekeeping, etc. are included. In fact, we were so impressed with this style of vacationing that we are already in the middle of planning another cruise for next year :P. Read Less
Sail Date November 2014
Cape Canaveral easy to get to but parking is $20.00 a day. Did notice while crossing the bridge that there was cruise parking for $7.99 a day and if on a longer cruise it would be worth it. This was a short cruise to the Bahamas which we ... Read More
Cape Canaveral easy to get to but parking is $20.00 a day. Did notice while crossing the bridge that there was cruise parking for $7.99 a day and if on a longer cruise it would be worth it. This was a short cruise to the Bahamas which we had all been to many times so we stayed on ship and swam in the pools. I wish the ship had been more child friendly. Other than the pool (and splash pool) you had a rock climbing wall , bungee jumping and video arcade area. The bungee jumping took forever to get too and isn't practical for this many people onboard. The rock climbing is the same...long line and only two people climbing the wall which can lead to a very long wait. Dining was available in the Windjammer cafe which interesting was in the front of the ship, the food was predictable and okay. The dining room had better food to choose from but the desserts are boring. The ship was clean, neat and the staff was friendly and helpful. The entertainment was hit and miss but what you expect on most ships. The activity director was funny and did a great job.   Read Less
Sail Date November 2014
Enchantment of the Seas – 4 day Nassau/ Coco Cay November 3rd Embarkation was a breeze, in the entrance and on the ship in about 35 minutes. It did help that I was Gold member so plan on 45 minutes. Rooms were not ready until the 1:30 ... Read More
Enchantment of the Seas – 4 day Nassau/ Coco Cay November 3rd Embarkation was a breeze, in the entrance and on the ship in about 35 minutes. It did help that I was Gold member so plan on 45 minutes. Rooms were not ready until the 1:30 pm posted time. I had an inside cabin, small shower otherwise fine. Shows and Bands Shows were average. The singers were very good and added a lot to the production. The comedian was good but it was held in the large theatre so it lost that comedy club atmosphere but still entertaining. I particularly didn’t like the bands. Came off the Sensation a few months ago thinking the same thing so is that the caliper of the three and four day cruise bands or maybe its me. I didn’t see a lot of dancing which firms up my opinion. The pool band was very good. Singer mixed up the usual reggae songs with his own flair. I tried the nightclub one night for the silent dance party. For those who don’t know, they give you headphones. Half are dancing to one song and the other half a different song. No one did much except walk around with the headphones on. I got bored and left. Food I thought the dining room food was excellent. Every dish I had was great. Prime rib and tenderloin cooked perfect. Tiger shrimp and turkey were the other dishes and were equally good. I wish I could take those cruise ship rolls home with me. MTD went without a hitch. I traveled solo and had a table for two every night. The buffet at the windjammer was just that, a buffet. Never found one that I liked so I always just grab a little and go. Breakfast in the buffet is like every other ship. It was boring eggs, bacon and sausage, same as every ship. I did try the omelet station but it took a long time. Carnival had like 6 omelets going at the same time. This guy struggled with two and the pan was sticking the whole time. I was disappointed the first day as I went to get the sit down breakfast. We had a bad morning waitress who was messing up all the orders. My omelet, hash browns and corn beef was cold so I never went back. The Park Café in the solarium was good as some suggested. There was a build your own salad bar, sandwiches, desserts and carved beef and pork sandwiches. I never had the buns but would get slices of meat which was very good. Cruise Director He was very entertaining and original. They had the usual daily taped events on the TV at night but he would do his own gigs and they were hilarious. Ports of Call The waves were too high to go to Coco Cay so we spent that day at sea. A lot of people who were looking forward to the beach were disappointed but it wasn’t safe. They brought us into Nassau that evening for a couple of reasons and I think the main reason they could tie up and not fight the waves. It wasn’t bad but for those that aren’t used to the motion it made it easier that night. I have been to Nassau a lot of time sand stayed on the ship. Ship The ship was in good shape, casino seemed crowded but adequate. Disembarkation was a breeze. The have you line up outside which was much better than in the hallways on the Sensation.   Read Less
Sail Date November 2014
We sailed the Enchantment on the 4-day cruise over Thanksgiving. We were a family with young children. Embarkation was hectic. We stood for about an hour and a half in the ticket line to get on the boat. We were in the standard check-in ... Read More
We sailed the Enchantment on the 4-day cruise over Thanksgiving. We were a family with young children. Embarkation was hectic. We stood for about an hour and a half in the ticket line to get on the boat. We were in the standard check-in line. The "special"/repeat guests did not have a separate line. Instead, they let the gold, etc. members go to the front of our line. This was frustrating, especially when you were waiting longer because they kept letting people go in front of us "the regular folks". I feel that this is a bad PR move on the part of Royal Caribbean. If they want to offer boarding perks for repeat customers, they should have a separate line. The ship itself was very nice. It was one of the cleanest ships that I have been on. There were many different areas to explore (although with young children, we did not get to use many of the clubs/bars available). The pool area was very large and there were always plenty of chairs. We had a panoramic oceanview room which was very nice. A nice size with plenty of storage space. We were very pleasantly surprised regarding the room space and cleanliness. All of the staff members were very friendly and happy. The kids club staff were very good. The kids club space was however basically a couple of rooms with some toys, etc (do not expect a large kids area with different spaces, venues like they show on the Royal Caribbean or Disney websites because it was definitely not pictures of the enchantment). The staff however really made the difference. Our kids did spend a few hours at the club and had a good time. My 3-year old did not want to go back after the second day however as it got very crowded. The staff to child ratio for the 3 to 5-year old range is 15 to 1, which I was not comfortable with. Other than the kids club area, they did not offer other kids activities around the ship. No kid-friendly evening shows like on the Disney cruise. Also, there were no kids TV channels. There would sporadically show a cartoon on one of the channels and a Barbie movie once or twice per day. Royal Caribbean needs to offer a better variety of kids channels, and/or the ability to rent/purchase kids shows/movies like some of the hotels offer. The food was surprisingly very good. A good variety and pretty tasty. We were not able to do the MDR and ate in the My Time Dining room. The staff again were excellent. I found however that we felt "rushed" in the MTD. On my previous cruises I really enjoyed the 2-hour MDR venue with the relaxed feel and entertainment during dinner. We had 6 PM reservations and were always done by 7 PM. They always rushed to try to take your plate away and it was difficult to try to get a second cup of coffee, drink to "hang out" and eat. Not very kid-friendly such as nowhere in the ship do they offer cups with lids (kid-friendly cups with lids-parents will understand the importance of this). They ran out of chocolate milk for the last three evenings in the dining room. Yes, it is minor, however it is the small stuff that make a difference, especially when traveling with young kids. The bars were never crowded and I never had to wait for a drink. Not strong but not weak drinks. Coca Cay would be nice if they did not have 5000 people on the island. There were two ships on our day and they definitely no not have enough amenities to handle the number of people on the island. We were never able to get to the kids club on the island as it is apparently on the far end of the island (again, not a big deal unless you are carrying a couple of kids and all of their stuff). Also, most of the food, bars are closer to the start of the island, so not convenient to be all of the way on the end of the island. Definitely not enough food lines to handle all of the people. Only one activities check-in area (really for 5000 people?). I will probably never choose a cruise that includes Cocoa Cay again unless they can significantly increase the services on the island to handle all of the people. We did the Blue Lagoon excursion in Nassau which we LOVED!! It was a piece of heaven. Not crowded and beautiful clear, blue, calm water. We did not do the dolphin swim however our kids enjoyed watching the dolphins. I would highly recommend this excursion. I would recommend the Enchantment for travelers without children. Not sure if I would go again while the kids are young. Not really fair to compare to Disney as you are paying less than half the price. The staff are outstanding, but I am not sure the Enchantment is equipped to provide all of the special touches to help have parents relax. Read Less
Sail Date November 2014
PRECRUISE: We were a group of 6 booked on Royal Caribbean's Enchantment of the Seas. We drove in a large van through the night from Minnesota to Florida, a 23-hour trip. Prior to cruising, we spent 2 beautiful days at the Double Tree ... Read More
PRECRUISE: We were a group of 6 booked on Royal Caribbean's Enchantment of the Seas. We drove in a large van through the night from Minnesota to Florida, a 23-hour trip. Prior to cruising, we spent 2 beautiful days at the Double Tree Cocoa Beach Oceanfront. We had direct access to the beach and enjoyed relaxing before cruising. The extra days also allowed us to visit Port Canaveral to explore before sailing out. Fishlips, at the Port, was a great place to enjoy a casual bite to eat. EMBARKATION DAY: We arrived at Port Canaveral, Terminal 10, Monday morning October 27. We prearranged parking at the port for $75 so we could park right next to the boarding area. By 10:30 a.m. we were inside the terminal waiting to proceed to the check-in area. By 11:00 a.m. we began boarding the ship. All was very organized. Once on board, we checked out the Windjammer for lunch but it was very crowded so we then went to the Park Cafe on deck 9 to grab a quick bite to eat. We wanted time to explore the ship top to bottom before the crowds arrived. At 1:00 p.m. the announcement was made that all cabins were ready. Our cabin, 2550 was on deck 2, a midship ocean view cabin. We had plenty of space for unpacking; the room was very pleasant. The bathroom was very clean and neat. The shower was very small and had the clingy shower curtain but we made do. We were amazed how well we slept; we heard no outside noise once in our cabin. Romeo, our room steward, was fabulous; like an invisible ghost, he would appear when needed and even remembered to relay messages between our group members as needed. We were also surprised to find our luggage already at our door when we arrived at our cabin. Amazing! ABOARD ENCHANTMENT: By week’s end, we had found our favorite hangout spots on the ship. Deck 10 forward was great for relaxing in the sun and also had shaded areas when needed. Its position above Windjammer and near the bar was also great for our group. Our favorite indoor lounge was the Schooner Bar where great piano tunes were played throughout the day. Our My Time Dinning reservations were for 6:15 p.m. each day which worked well for the shows we wanted to attend. All food in the Main Dining Room was wonderful. We were well taken care of by the team of waiters that were assigned our table. We attended most of the shows on the ship and most were very good. We didn't care much for the magician but really enjoyed the comedian, Rodney Johnson. The Quest Gameshow on this ship did not work as well as on the Explorer. The game took place in the Spotlight Lounge. Not only was it hard to watch in this venue, it seemed quite dangerous. PORT 1 COCO CAY: Our first port was CocoCay and we loved this day on the beach. This is Royal's private island and we didn't know what to expect but each member of our group really enjoyed their time here. The tender boats ran constant throughout the day so you could come and go as you wished. Remember a towel from the ship or pack your own beach towel, there are none on the island. Bare Foot Beach was recommended on Cruise Critic so we walked until we found this island haven and it was delightful! All beaches were peppered with pine needles, however, so make sure to wear something on your feet when on the beach. The BBQ lunch provided on Coco Cay was very good and the bars on the island accepted our drink package passes. This island does not provide the best snorkeling experience but does provide other activities. PORT 2 NASSAU: Our next port was Nassau, Bahamas. We had day passes reserved for the British Colonial Hilton and enjoyed our beach stay here. The passes cost $60 per person and included a $40 food/drink voucher, use of all pool and beach areas, towels, non-motorized water toys and was just a short walk from the ship. MORE NASSAU FUN: We also toured the Fish Fry area and found Guava Duff to be very good. The Straw Market was enjoyable but be aware of the many workers calling for you to see their works. They were never pushy, however, and we found as you talked to them, they were very friendly. The Fish Fry — A collection of local restaurants A FINAL DAY AT SEA: The only spot on the ship we felt the crowd was at the Windjammer. The weather was beautiful so the outdoor venues were fully utilized allowing fewer crowds inside. We did have a great cruise on the Enchantment but Explorer still remains my favorite Royal ship at this time. We'll see if that changes when we board the Anthem in the fall of 2016. Read Less
Sail Date October 2014
I admit going into this weekend getaway that I had low expectations. Boy, was I wrong. First, a little bit about my wife and I. We are fairly seasoned cruisers, this being our 11th cruise on multiple lines. We chose this cruise because we ... Read More
I admit going into this weekend getaway that I had low expectations. Boy, was I wrong. First, a little bit about my wife and I. We are fairly seasoned cruisers, this being our 11th cruise on multiple lines. We chose this cruise because we live 20 minutes from Port Canaveral and the last minute pricing was pretty good. While my review starts off negative, it is in no way reflective of the awesome time we had on this ship. Port Canaveral parking: I give this a special category because, well, what a ripoff. We had decided to pay the $15/day parking because I had to get back to work on Monday and figured self-parking would be faster than an offsite parking. That was when I learned they charged $15 per calendar day, not $15 per 24-hr day. That is, instead of being charged $45 for Fri @11 thru Mon@8 am, they charged me $60 for the 4 calendar days. To me, that is $20/day. Embarkation: We arrived a little after 11 so I expected to be on board by 11:30. However, a power outage stopped everything, from security to check-in. It took about 1/2 hr to get everything re-booted and back online. After that, it was a breeze. The one negative is RCCL's practice for muster. Really? Squeezing so many people into a small deck space in the Florida heat is just inexcusable. Why can other lines hold their muster indoors in lounges and you can't? This isn't just this small ship but the same practice is done on larger RCCL ships as well. It was just made worse by the smallness of this ship and the number of people herded into a small confine by the lifeboats. The ship: What a beautiful ship! I was so surprised as I expected a rundown ship relegated to booze cruises. That is not the case at all. There are so many nice features on this ship that were unexpected, from the open and unique pool deck areas to the quirky art throughout. This really reminded us more of an M-class Celebrity ship than a RCCL. About the only areas where it felt crowded was during the sales from the onboard shops. The ship is just not wide enough to have adequate space for that. Everywhere we walked there was elegance in one form or another, from the two story MyFair Lady dining room to the stained glass and 3-dimensional artwork at each of the staircase landings. Loved the solarium and spent the better part of a day there just reading and relaxing. Yes, I suppose there are some carpets somewhere that need replacing and some rust where there shouldn't be. Overall, though, this was a very nice ship. Service: I should have put this first as that is where this ship shines. I have to give a special shout out to Mauro, our waiter, and Srdjan, our assistant waiter. My wife and I agreed that you gave the best service of any wait staff on any cruise we have been on. Although we had MyTime dining, the MDR staff did their best to keep us with the same waiter/asst waiter. Even on the last night when we had requested a table for two by the window outside their normal table assignments, they still waited on us. That is WOW in my book. Food: More expectations exceeded. Believe it or not, one of my measurables for food goodness is cookies. Up until this cruise, every RCCL ship we've been on would've been better served not providing cookies, as bad as they were. Not so on EOS. They were wonderful, especially the ones served at Latte-tudes. Dinners in the MDR were excellent and we usually went with the chef recommendations. Park Cafe was outstanding as well. Unfortunately, one of my other food measurables is scrambled eggs for which EOS gets a "meh". My other "meh" goes to the barbecue lunch on Coco Cay. I know it's tough making food for so many and then having to transport it from the ship to the shore facilities. Entertainment: Loved the comedian and the production show. In fact, the production show was really outstanding. The juggler was ok and fairly funny, but still a juggler. Marc, the cruise director, was a real hoot who you could tell really enjoyed his job. The Love and Marriage game was excellent as were other things like trivia games. For such a short cruise, there seemed to be a lot to do. Ports: We didn't leave the ship for Nassau as we have been there before and don't particularly enjoy much about it. We did get off at Coco Cay and spent a wonderful morning relaxing on Barefoot Beach under a shady palm. We didn't go snorkeling as we had planned due to the number of jellyfish. Debarkation: We chose the carry your own luggage walkoff. That worked out fine as it gave us plenty of time to grab breakfast then get in the line to get off the ship. Customs line was pretty fast. It took maybe 20 minutes to get off the ship and back to our car. Summary: I would sail on this ship again in a heartbeat. Highlights were the service, food, and overall quality of the ship. Read Less
Sail Date October 2014
Returned today from the three night and was so impressed with this ship. Had a great cruise. The crew was so friendly and the cruise director staff so much fun. Overall I give the cruise an A. Some individual impressions: Cabin - We had ... Read More
Returned today from the three night and was so impressed with this ship. Had a great cruise. The crew was so friendly and the cruise director staff so much fun. Overall I give the cruise an A. Some individual impressions: Cabin - We had 3508 Oceanview (Forward Starboard). Very spacious and was impressed with all the storage space. The only negative and I imagine it is the same in all cabins is the extremely tight space in the shower. One false step, and you are taking a header towards the sink!! I am 6' 4" and had a very challenging time. Our cabin steward Mark was so attentive. Dining - Mixed reviews depending on the venue. Most suprised by the Park Cafe. It was a great place for embarkation lunch (no crowds) and I loved the selection of salads, sandwiches and carved meat (although they never seemed to have the "famed" roast beef when I stopped by). Even great little breakfast sandwhiches. Main Dining Room was excellent. First time on any ship for My Time Dining and was a little nervous on how it would work. Was surprised you could make reserbations ahead of time for the whole cruise. So we had "unassigned late seating" at 7:30 each night - and one night moved it up to 6:30 based on that day;s events we wanted to attend. Had the best assistant waiters and bar waiters on any cruise. Food in MDR was overall very good. Usually the waiter's recommendations panned out except for the bay scallops which were tasteless morsels of rubber doused in butter. But had an amazing beef tenderloin dish the second night. The finest beef dish I have had on a cruise. I'll be as kind as I can on the Windjammer buffet and the Coco Cay BBQ lunch. They are truly uninspired. For as much work and planning seems to go into the MDR and Park Cafe (and I assume Chops), the buffet lacks much creativity except for the small hidden station of Indian which more often than not was not replenished. Food quality wasn't terrible in Windjammer - but I could have closed my eyes and guessed what dishes were waiting for me: Lasagna, stroganoff, nachos. The food at Coco Cay was worse. Luke-warm ribs, chicken and burgers. Very little flavor. I wish they would have offered some sort of spicy BBQ sauce for those that like some flavor. Didn't ruin my day of course. Live Music - Lots of opportunities to see bands and performers. The NEXUS band was my favorite. They were usually in the Centrum most evenings. The lead singer has an amazing voice. We stayed one evening for the piano entertainer (Beau??) in Schooner Bar. He was talented but instead of singing real words to any songs he made them up. There also was a band that mainly played in Boleros which was excellent. The last night they were playing all sorts of different traditional dance songs (like Waltz and Tango) for this group that were very accomplished dancers. As an aside, this cruise I saw the most amazing dancing from passengers. Really inspiring me to take some classes. Other Entertainment - Marc Walker is an exceptional cruise director. Funny and informational at the appropriate times. His staff always looked like they were having fun. I don't know his name but the Entertainment Manager led a very infectious deck party which is now the most impressive deck party I have seen on a ship (Norwegian Star has led that category). The trivia contests were very challenging!! Embarkation - Very smooth. Waited in a line for about 15 minutes before getting to the counter. One tip. If they suggest you go to the non-Crown and Anchor dedicated lines, they may be right. We went to the Platinum line and then saw people who were behind us in security boarding the ship. It seems this sailing has lots of repeat cruisers which made those lines loner. But I also heard the CD say there were over 1000 first-time cruisers. In any regard, the premium lines aren't always shorter. Debarkation. Woke up at 7:15 to our arrival. Quickly packed our things, and we were out in the parking lot by 8:20 (skipped breakfast). Overall, a wonderful cruise. If you have any questions, feel free to ask.   Read Less
Sail Date October 2014
What a great value this ship is for people who took advantage of October special pricing deals. Several reviewers mentioned how good the service is on this ship. The wait staff in the main dining room, Deck 5, was the best I have ... Read More
What a great value this ship is for people who took advantage of October special pricing deals. Several reviewers mentioned how good the service is on this ship. The wait staff in the main dining room, Deck 5, was the best I have experienced in my 14 or so cruises -- prompt, cordial, funny. Even in the Windjammer Restaurant we saw kind acts of kindness as wait staff helped elderly people to seats and came around constantly asking if they could refill cups et al. I've never seen anything like it. The food was average with a couple of exceptional meals. The menu was a little better than some cruises I have been on. I loved the Seafood Spaghetti at dinner one night and I had a fab Royal Palm chicken for lunch in the main dining room. On the sea day, Thursday, they have an amazing salad buffet where you choose what you want and the server mixes it all up in grand fashion. Fantastic. I thought drink prices were higher than most cruises I have been on. The entertainment was OK, but the star of the cruise for me was Henry the pianist. Just fabulous playing some of the great piano tunes of all time late in the PM, with drink in hand, great view of the ocean -- it doesn't get better than that. I thought the ship was in very good shape, much better than many ships I have been on, with some great spaces like the Schooner Lounge. The pool area was large with plenty of chairs available. Coco Cay is an amazing private island that most people enjoy. I continue to be amazed how great RCCL's so called older and lower budget ships are so much better than big ships like The Legend of the Seas. If you want to have a great crusie and not spend a fortune, this is the cruise to do it!   Read Less
Sail Date October 2014
Me and my wife went on the 4 day Bahama it was our five year anniversary. we did this whole trip including 2 excursions for a little over 1000. talk about wow. The ship is in need of some entertainment and room improvements. I think some ... Read More
Me and my wife went on the 4 day Bahama it was our five year anniversary. we did this whole trip including 2 excursions for a little over 1000. talk about wow. The ship is in need of some entertainment and room improvements. I think some of the others in this class have already reviced those upgrades. the size of the ship and number of people was great we never felt crowded or like we had to walk a mile to get anywhere. we where able to use the hot tubes and the pools if you want to call them that more like stand in water in the pool and luke warm water at best in the hot tub. but overall had a much better time than on the freedom of the seas witch felt crowded and to much walking to get anywhere. the food was also better on the enchantment I think because they had less than half to cook for. the main dining menu could use a little overall as well but I think that is a royal Caribbean thing. having said all that so you are not surprised this was the best trip ever had a great time the cruise director mark was great and did the best with what he had every member on the boat tried as hard as they could as well. though I think rcc needs to kill the whole that's do 12 musicals in the same number thing it sucks. Read Less
Sail Date October 2014
We were hesitant to go on one of the older and smaller ships that Royal sails,but found this to be one of the best for customer service. We sailed on back to back cruises and felt like royalty. So many of the staff remembered our names ... Read More
We were hesitant to go on one of the older and smaller ships that Royal sails,but found this to be one of the best for customer service. We sailed on back to back cruises and felt like royalty. So many of the staff remembered our names after the first day and were happy to see us return for the weekend cruise. Anna from the centromere bar had just come from the Allure and could not have been more friendly if she tried. Manuel and Earl in the dining room had our special needs (lemon for our water and favorite rolls) waiting for us when we sat down. Since we did back to back cruises, we had to change rooms. Our luggage was quickly taken to our new room and we were settled before any of the weekend passengers boarded. I would highly recommend this ship for anyone wanting to relax and have great service. If you are looking for the high energy WOW (as my daughter stated), try another larger ship. Read Less
Sail Date October 2014
I am a diamond member of the Crown and Anchor Society. My family has taken similar short Bahama cruises many times however this was our first time on the Enchantment and our first cruise on RCC since Jan 2013. I was so disappointed with ... Read More
I am a diamond member of the Crown and Anchor Society. My family has taken similar short Bahama cruises many times however this was our first time on the Enchantment and our first cruise on RCC since Jan 2013. I was so disappointed with this cruise, I am not sure we wont choose a different cruise line next time we go. We boarded the ship around 11am. Embarkation was seamless, no problems with getting on the ship. The process seemed a little slower than in the past but there wasn't any lines and we walked right up to the counter. After we boarded we went ot the the Lido deck for lunch. This was probably one of the best meals in the Windjammer. Other times the buffet was way over crowded and the food was not as good as on past cruises. The food and the service were much better in the formal dinning room. Food in the Windjammer was cold and often not replenished promptly. I dislike the new coke machines. In order to use them you had to carry around the travel cup that was purchased with the beverage package. I miss the old days when you felt pampered on a cruise. We purchased the alcohol package this time. I believe this is a great value. On past cruises you could see servers poolside or in other venues to get you a drink, however they have drastically cut back on the wait staff, and 99% had to get our own drinks. Out of our four days on the ship, I only was able to order a drink by the pool one time. All other times I had to visit the pool bar myself to get my drink. Also at Cocoa Cay there used to be many servers on the beach, this to is a thing of the past. I can only assume it is to slow down the drinking since they now have alcohol packages. Our cabin was a large interior state room. The cabin was a standard RCC cabin. Our cabin unfortunately did not have air conditioning and we were told it was operating with in the standard guidelines and offered $75 towards our next cruise. Our room attendant was excellent, I believe he was the best room attendant we have had a on RCC cruise. We visited Nassau and Cocoa Cay. In Nassau we did a private tour and then went back to the ship. On Cocoa Cay we went to the beach for a bit, however the beach has downgraded since our last trip and the sand is not soft and the water is not clear. There is so much sea weed it was difficult to enjoy the water. I wish I had kinder words, normally this is our favorite type of vacation. If I had to choose again today and RCC and a different cruise line were offering the same trip, I would most likely choose a different company. Read Less
Sail Date October 2014
Smoking: We have been on 4 cruises so cruising is not new to us. In 2013, Royal Caribbean made some changes to their smoking policy and we thought that it would be a wonderful cruise for us avid non-smokers. Instead, we were completely ... Read More
Smoking: We have been on 4 cruises so cruising is not new to us. In 2013, Royal Caribbean made some changes to their smoking policy and we thought that it would be a wonderful cruise for us avid non-smokers. Instead, we were completely smoked out!!! People smoking on balconies - nobody said anything. People smoking on the starboard side of the ship - nobody said anything. Take a stroll on Promenade deck 5? - well only if you want to be smoked out. The Casino is in the middle of the ship and of course there is smoking there - as a result All Indoor Areas (except the main dining room and spa) smelled like smoke. There were NO nonsmoking signs anywhere. Paid more for a balcony that I couldn't use due to smoking! If you are a non-smoker, do not be fooled into believing that with their revised smoking policy that your desire to breathe clean sea air will occur anywhere - it just won't. Food: Main Dining Room food and service were excellent. We were totally pleased every time we ate here. Park Café - didn't really find out about this 'till later in the cruise - it was really good. They make Panini's and have other salads and fresh fruits. Windjammer - Horrible!!!! I'm not kidding, just don't go there! Enough bad reviews on cruise critic about how bad it is. Just don't eat at Windjammer!!!! Beverages: The Coffee is Extremely Strong - stronger than Starbucks. If you like it strong, you will probably like it. They did not have real half and half or milk to add to your coffee at the beverage stations - just that fake stuff that tastes nasty. Lemonade is totally watered down as is the tea. Entertainment: So-so. Evening shows are not really geared for anyone under 16. Very adult theme. Music from the 70's-90's. Arcade room had a total of 3 different games.....pretty lame.... The rock climbing wall and bungee trampoline were ok but were closed during day at sea due to bad weather. This means that there was nothing for kids to do - the swimming pools were open however, there was smoking everywhere! This is a smaller ship that does not have a lot of entertainment options - no ice skating rink, no movie theatre, no putt-putt, no basketball court, etc. Shopping: in the middle of the smoking zone so didn't get there. Stateroom: Had a junior suite. Large and with balcony and lots of storage space. Ports of Call: Coco Cay was totally trashed out! They need to correct this situation immediately! Employees on the island just not real engaged with the guests. They could have cared less about helping you or even smiling. Nassau was wonderful with lots of options for everyone, shopping, beaches, eating, Atlantis, etc. Great port of call and easy to get on and off of the boat! Would we go back to Royal Caribbean? Probably not. The smoking is a deal buster. The entertainment is not great. The private island (Coco Cay) is bad and not the paradise that we were seeking.   Read Less
Sail Date October 2014
This ship has been around since 1997, and rebuilt in 2005. Half of the ship looks excellent, and the rest of it is showing it's age. If you look close, you can tell old from new very easily. Getting to Port Canaveral is easy, and ... Read More
This ship has been around since 1997, and rebuilt in 2005. Half of the ship looks excellent, and the rest of it is showing it's age. If you look close, you can tell old from new very easily. Getting to Port Canaveral is easy, and parking is easy. It was a pleasant surprise to find signs requesting that we do NOT tip the porters. They were still very helpful as always. Embarkation was easy, and the waiting room is very pleasant. RCCL serves cookies and beverages while you wait. A very pleasant experience, and we were boarding by 10:45 a.m. Even though rooms weren't ready until 1:30, there are plenty of places to sit and relax. The food selection in the Solarium at the Park Café was perfect. We only went to Windjammer buffet once for an afternoon snack. The food there was only fair, but the MDR had fabulous food for breakfast, lunch and dinner. I was sorry to see that Seattle's Best Coffee is no longer served on RCCL. It is now all Starbuck's which I do not like. The coffee in the MDR tasted better than the coffee from the coffee bar. There is something to eat somewhere for most of the hours of the day. Would appreciate some healthier snack choices during the day rather than just desserts. The room service menu for breakfast includes hot items which is nice if you don't want to go out to eat when you get up in the morning. We used it every morning for coffee and fruit. Nice way to wake up to your day. The best part for adults is the Solarium where the Park Café is also located. The bartender here was a super nice lady who was always pleasant and efficient. The staff does need to do a better job keeping the under aged children out of the Solarium pool and whirlpools. We did not appreciate the fact that it is posted for 16 and over, and that no staff kept an eye on enforcing that rule. It just gets way too noisy in there when there are children playing in the pools. The Solarium has a glass roof, and on the 2nd level has patio door walls that open to let in the breezes. Usually, it's quiet and relaxing there, until the kids show up. The people on this weekend cruise (Friday to Monday) were ready to party. You could tell that the groups and families that were there to have fun, and most were friendly. This ship was high energy from the Sail Away party, until we came back to port. They said there were 1500 first time cruisers on board, and most people that I asked said they were enjoyed their cruise. Service all over the ship was excellent with the exception of one bad experience that I had. The afternoon of the day we were at Coco Cay, they had only one bar on the pool deck open. I stood there for 15 minutes waiting for a bartender to wait on me. They helped every one else, including a waiter that came up with a drink order, but for some reason ignored me. Entertainment was extremely good. Our cruise director, Marc, really enjoys his job. All of his staff and the entire ship's staff that we had contact with were all friendly and courteous. I really enjoyed the young man that taught the beach yoga class on Coco Cay. I do yoga every morning at a beach yoga class where we live, so this was a real treat to be able to do this and have an excellent instructor. Our MDR table waiter, an super nice lady from the Ukraine named Viktoria, gave us exception service. We also had exceptional service and friendly staff when we went to the MDR for breakfast and lunch. Our cabin steward, Lyndon, did a great job, as well. I gave WOW cards to Viktoria and Lyndon. The Nexus band that they had performing in the Centrum was one of the best bands we have heard on a cruise ship. Our disembarkation went very efficiently. Picking up luggage off the carousel is so much easier than standing in a huge warehouse trying to find your bag. We were through the customs line in a few minutes. We had parked at the terminal so it was very easy getting to our car. Read Less
Sail Date October 2014
We were on the October 6-10th cruise - we have cruised several times and like the longer cruises better because of itineraries and amenities; however, we were traveling with a family new to cruising, and we chose a shorter cruise for them ... Read More
We were on the October 6-10th cruise - we have cruised several times and like the longer cruises better because of itineraries and amenities; however, we were traveling with a family new to cruising, and we chose a shorter cruise for them to try. I knew going in that the ship lacked a lot of the features that we like - ice rink, mini-golf, etc., so my expectations were low. The ship does show it age on the outside more than the inside (there is a lot of rust or heavily painted areas outside, but the inside seems clean) - you could tell the age most inside when walking down the hallways around the cabins. I agree with the food comments - some good and some okay (some even not good). We usually love the food on Royal Caribbean. For starters (and no one has mentioned it previously, or I would have packed my own), they have changed the syrup in the dining room. No one in my party of eight would even eat anything that needed syrup (that includes pancakes and french toast). When we inquired about it, we were told that it is corn syrup - it is just called breakfast syrup in the Windjammer. They said they get a lot of complaints about it. Really....I would pack a bottle of syrup, and I will in the future. Apparently, they have bought a lot of it, so it will be around for a long time. If you enjoy syrup with your breakfast, pack some just in case. Had I read this earlier, I would have. We were disappointed in the selection in the Windjammer for lunch - very few choices for picky eaters - no pizza, macaroni, regular spaghetti sauce only one day. This makes feeding picky kids hard - unless, you want to run to the back of the boat to get some sub-par pizza for them. Also, most of the food was barely warm in the dining room, but there is not much you can do about this. Also, the better desserts and sweet treats (included except for the ice cream) are in the counter with the Ben and Jerrys and Starbucks. They have cheesecake lollipops, better cookies, and several other items available throughout the day. Plus, there is a pop machine there if you have a soda package. I think that this ship lacks a lot of things for kids to do - the rock climbing and bungee items are only open a handful of hours a day. The arcade is super small and the machines were not always working but charged your card. Our cruise only had 90 kids, and they said that the one before us had 900, so I am not sure what they did (unless they were all really young). We did pay to go on the kitchen tour - if your server asks if you want to sign up, you should. It is $20 a person, and they only allow a certain number of people (there were either 2 or 3 groups of 30 at mine). You get to walk through the kitchen, and there are appetizers displayed that you can eat. They give you a tour, and then you get to walk up to the chefs and request a lunch. They had Beef Wellington, seafood, and pastas. Then, there was a dessert buffet. Even our teenagers enjoyed this tour. If you are on the side of the boat by the dock, make sure to go to the front of the boat and look down throughout the day if you can. We watched four manatees for hours hang out by the front of the boat before we left. We even watched sea turtles swim around them - this was a highlight of our trip. I am not sure where you can go to watch them in public spaces because they were at the tip by the front of the Windjammer - not sure if there is an outside area. We were lucky and got into our room as soon as we got on the boat. On the way out to see we saw a lot of stingrays, jellyfish, and one small shark. Our first-time cruiser friends really enjoyed this. We got a great deal and were in the Royal Suite - it was huge with almost 1,300 square feet. Our room attendant, Anderson, was amazing. He was always around - even though, he had 8 suites to take care of. Because it is a small ship, you don't get as many perks as the bigger ships. We were invited to a special officer breakfast in Chops one morning, we jumped the line to get on the tender boat (even though, we got on the same boat as we would have if we had waited), there was special seating in the theater (but there were plenty of seats), and a few other things. The concierge lounge is nice with some different appetizers (but who needs more food?). Our problem with the room is that the Windjammer was right above us, and we couldn't sleep soundly during the night because of the cleaning that they do. The first night we inquired, and we continued to be interrupted by the security at our door to tell us what was going on and phone calls from the front desk explaining it again. All in all the trip was good - I don't think that I will go on the Enchantment again, but I will certainly only go on a Royal Caribbean cruise in the future. I like the bigger ships, and better itineraries. We did book a Segway Tour through Nassau Segway independently, and we really enjoyed it. Contact Lisa, and she will help you if you are interested. Also, we did the Rainbow Reef snorkeling through the cruise line in the afternoon, and it was a really good trip. The coral is beautiful in that area - purples, blues, pinks, etc. We also got a cabana on Coco Cay, but we were the only ship there and really didn't need it. There were plenty of seats. The food was not that much better in the cabana area than the general area - we went to both. There was a jerk chicken, a salad, and shrimp kabobs, but there was macaroni and barbecue chicken in the general area. Not sure if it was worth $200 - would be if the ship was at capacity and there were two ships on the island for the day, I suppose.   Read Less
Sail Date October 2014
This cruise was our 11th cruise, our 6th with Royal. My wife and I really enjoy the smaller ships. I will be the first to admit that we don't go to a ton of the entertainment offerings although we do a few each cruise, especially the ... Read More
This cruise was our 11th cruise, our 6th with Royal. My wife and I really enjoy the smaller ships. I will be the first to admit that we don't go to a ton of the entertainment offerings although we do a few each cruise, especially the longer ones we have taken. We love the smaller ships because we can feel the sea and we can sit and enjoy viewing and hearing the waves. First RC embarkation was nothing but splendid. We were on the ship in 30 minutes from arriving and all the staff treated us like we meant something to them. Of course my first stop was the bar at the pool, Not sure how we feel about the drink packages though. We purchases the ultimate one but they had to ring my wife and separately since the package will only allow one drink at a time. I like getting one for my wife with out using 2 cards. But the service was great so all in all it was good. We learned over our cruising history to keep away from the buffet as much as possible. We really enjoy the service of the dining room and the staff of The Enchantment did not disappoint. Our food was always good and the waiter and assistant waiter were very attentive. This is so welcome at breakfast for us. Sure beats getting run over by the all you can eat crowd. We got a balcony room this time which for us a real treat. It is so worth the extra money if you can swing it. As I said before we don't hit a lot of the shows so we get a lot of extra time to enjoy sitting outside and hearing the waves and reading with our favorite cocktail in hand. Our steward was always available and my wife really enjoys the towel animals he made each night. The bed was comfortable enough as were all the other furnishings. A lot of people complain about the size of the cabins on ships, especially 1st time cruisers but we have never had an issue with this. They're just fine. We are taking a cruise on the Independence October 2015. It's a much larger ship so I pray that I don't feel to far away from the water. It's the real reason I cruise! :-) Just in case we got a balcony room this time too. It's only our 3rd in 12 cruises!   Read Less
Sail Date October 2014
Third cruise on the Enchantment to the Bahamas celebrating my birthday. Junior Suite on deck 7 was nice and the cabin attendant was friendly and very helpful. Cabin was on the back of the ship with an extra large balcony. Nice being able ... Read More
Third cruise on the Enchantment to the Bahamas celebrating my birthday. Junior Suite on deck 7 was nice and the cabin attendant was friendly and very helpful. Cabin was on the back of the ship with an extra large balcony. Nice being able to view the sights on all three sides. My Time Dining was very organized and making reservations was easy. Asked for the same table and servers each night made this a very rewarding experience. Staff remembered our names and preferences each evening and anticipated our needs before we asked for items. Food was good with a varied selection each evening. Entertainment in the Orpheum Theatre was excellent with an orchestra and Broadway type numbers. Coco Cay was the cruise lines private island being tendered over to it. Everything ran very smoothly. Lunch was provided and had a good selection of items. Live band playing during the lunch hours. Contests were fun to watch and enjoyed the announcer. Nassau, we went on the excursion to Blue Lagoon Island Beach Break with lunch. Boat ferry ride to island was nice and the operators gave an informative tour of the islands. Blue Lagoon Island is secluded and very clean. Enjoyed snorkeling in the lagoon and saw several types of fish. Understood that snorkeling in the ocean you could see many more. Lunch was a hamburger type affair but the food was good. Clean tables for sitting. Only complaint was that you received one small cup of beverage and had to pay for extras. Cokes were $3.50 each for a can. Little high priced. Lots of water activities that were included in the excursion price. Would definitely recommend this excursion for families with children. Ease of getting on and off the ship in port was so easy. Used the ParknCruise for our trip with delivery to the ship. Can't wait for my next birthday to take this cruise again. Read Less
Sail Date October 2014
This Cruise on the Enchantment came as a last minute deal after several long years without going on any cruises. I had previously sailed on Royal Caribbean from 2001 to 2009 a total of five times, all of which were seven night cruises, as ... Read More
This Cruise on the Enchantment came as a last minute deal after several long years without going on any cruises. I had previously sailed on Royal Caribbean from 2001 to 2009 a total of five times, all of which were seven night cruises, as well as another seven night cruise on a Carnival Ship in 2001. I had come to this cruise with Diamond Status and uncertain expectations due to the fact that I had not gone on a cruise so short, where many times on the longer cruises I had still left so much out from my roster of things to do. With an open mind, I was able to board looking forward to many of the things that I had come to love from Royal Caribbean. My expectations were matched, for the most part, but there was a few things lacking. First, to start off, the ship itself, was magnificent. Having traveled only upon Radiance-class and Voyager-class ships, I was not expecting much from this small ship. The decor was up to speed with what I had experienced previously, with the centrum reminding me of the Radiance-class ships, although not quite as elegant as I had remembered those to be. For a smaller and older ship, it seemed to be very well designed. The public areas below decks were very well maintained and flowed well, although at times it was confusing having to walk through several public areas to reach another destination. The ship has touch-screen panels detailing activities and locations all aboard the ship at every landing for the stairs, giving you little reason to become lost, as it's only a touch of your fingertips that show you where you need to go. In terms of activities on board, I believe I fell into the trap of not being able to do everything I wanted, as a limitation of the number of nights stayed on the ship. There were shows at the theatre that were very well done, along with the Cruise Director, Marc Walker, being very active and engaged, the absolute best cruise director I have had on any cruise. While I cannot comment on other activities outside of the theatre and the Football streamed live on the pool deck, there were always announcements for them, and many times I walked by many while trying to get to another one. Service wise, all of the crew fulfilled my expectations with the glaring exception of the cabin steward. On previous cruises, you would get to know your cabin steward well, and they would be engaging and making sure you were enjoying your cruise. I do not know all the factors that brought this steward to being less than desirable, be it the short length of the cruise, automatic gratuities, or simply a bad steward. The only outreach we had at all was a passing greeting in the hallways. Nothing more than that. We had asked for some more ice upon embarkation and did not get it until the morning the next day. The cabin showed its age very well. It was small, and a cramped fit for three people. The balcony cabins on Royal Caribbean's newer ships were either larger or used their space much better, because many times someone would have to climb over the bed or some other furniture to get around. The bathroom was small and cramped. Despite having three people, we never got more than two chairs for the balcony, and simply ended up using the desk chair that was provided. Dining wise, we only ate at the windjammer and Chops Grille, due to the last minute cruise, we had the later dining time, which did not work well with how we normally eat, and we were unwilling to change it. The quality of the windjammer's food selection as noticeably declined, service has become bare bones at the best, and the quality is poorer. While in port, docked, at Nassau, dinner service in the Windjammer around seven was a nightmare. Dishes were being dropped by staff, tables remained uncleaned for long periods of time, spills were simply left there with a yellow "caution" cone to indicate something had happened, food took forever to be replaced, there was even a time where there was a shortage of silverware, forcing greeting staff to work at putting the forks and knives in the napkins, creating long lines just for utensils. Chops Grille, however, remained as magnificent as it had been before, with high quality service and a great, albeit small, collection of food. Disembarkation was very rapid, having opted to take our own luggage off the ship. This was the fastest I have ever left a cruise ship, having previously cruised with a family member who was Diamond, before the changes to the loyalty system, giving us rapid departure. This was by far the largest improvement I have seen, with a truly astonishing rate of getting into line to depart and leaving the port entirely. Overall, this four-night cruise was an experience. I do not think, however, that I will embark on any cruise that is shorter than six nights moving forward. The shortness of the cruise seemed to leave a lot lacking in overall enjoyment, having spent all of the time getting accustomed to the ship, only to get off so soon, was very off putting. For someone who has spent a lot of time on longer cruises, this just felt lacking. Overall, I believe that this type of cruise is best suited for someone that is new to cruising, and wants to try out a three or four night trip to see if they like it, due to the cost advantage and quick time spent on the ship. For someone who is used to longer trips this will feel empty and slightly disappointing. This is not to say the cruise was not satisfactory, it meet all of the standards I had felt that Royal Caribbean set over the past few cruises, and it's a great introduction to cruising in general. Read Less
Sail Date October 2014
The Enchantment of the Seas is a nice ship, and this is a good itinerary if you want a quick "getaway" cruise. I probably wouldn't do a short cruise like this again, though it doesn't have to do with RCCL or the ... Read More
The Enchantment of the Seas is a nice ship, and this is a good itinerary if you want a quick "getaway" cruise. I probably wouldn't do a short cruise like this again, though it doesn't have to do with RCCL or the Enchantment as much as I just don't think 3 day cruises are my thing. BACKGROUND My wife and I wanted to take this cruise for our 8th wedding anniversary. We both wanted to do a cruise, but I didn't have a ton of time to take off of work, having already done a 2-week road trip to Boston/cruise to Bermuda in May. We got a good deal on this particular itinerary through Cruise.com, and the weather in Florida/the northern Bahamas is usually splendid in late October, so we decided to go with it. This was my 7th cruise, and my wife's 4th. Our cruise dates were October 24th through 27th. PRE-CRUISE It's my policy to NEVER attempt to fly in the day of the cruise, so we flew in to Orlando on Thursday and stayed at the Hampton Inn Cocoa Beach overnight. The Hampton provides the option to book transportation to/from the airport and cruise port along with the room for an additional $45 over the rack rate, which we took advantage of (transportation is for one person; additional persons are $45 each). This all worked very well. We came in quite late to MCO, so we had to wait about 40 minutes for the shuttle, no big deal. We booked an "ocean view" room; the "ocean view" was kind of a joke, as you can see a little bit of ocean beyond the pool and between a couple of condo buildings, but seeing as we were only going to be there for one night, we really didn't care. The hotel is very well located in Cocoa Beach, walking distance to both a Winn-Dixie and a Bealls outlet store for buying last-second needs (Winn-Dixe will sell you a 1.5 liter bottle of water for 89 cents, vs. $4.95 for a 1 liter bottle on the ship, so stock up before boarding). And of course, the free full breakfast and free internet are plusses. Our shuttle to the pier was scheduled for 11:30, so we enjoyed a leisurely morning in Cocoa Beach. It arrived about 5 minutes early, and we were on our way. I'd recommend this hotel, though be aware that it is being renovated. EMBARKATION Probably one of the easiest, most painless processes I've ever encountered. We arrived at the terminal about 11:45. I expected to see long, snaking lines, and had actually eaten a large breakfast expecting to not get to the buffet until after 1:00. To my surprise, lines were nowhere to be found, neither to drop off bags nor collect stateroom keys (we did receive priority boarding for booking a Junior Suite, but it really wasn't necessary). We were on the ship and in the buffet line at the Windjammer Cafe by a few minutes after noon. Maybe we just got lucky with our timing; one of our table mates at dinner mentioned that most people on these types of cruises tend to arrive between 2 and 3. The only downside to getting on so quickly was that our cabin wasn't ready when we boarded. However, they were ready by a few minutes after 1, so we didn't have to wait all that long after eating. Our bags were also delivered promptly; both were in our cabin before the muster drill. SHIP The Enchantment is an older ship, and its age is showing in spots. There is a little bit of rust around, and most annoyingly, the automatic doors leading to the outside decks were pretty universally inoperative. They wouldn't respond to people approaching, requiring the manual releases to be pushed instead. Other than that, I was very happy with the ship. This is a smaller ship and the layout is fairly simple, and it is easy to get around. The "Centrum" (atrium) was nice and all, though when you've seen one cruise ship atrium, you've pretty much seen them all. What was nice was that ample seating was available overlooking the Centrum on Decks 4, 5, and 6, so if you fancy people watching, you have plenty of places to do so. There is a walking/jogging track on Deck 9, which doubles as a nice place to get some exercise and to grab some sun, with plenty of pool chairs throughout. Despite a full ship and beautiful weather, I always saw a reasonable number of empty chairs available. My one complaint is that the pool area became extremely congested when the poolside BBQ was open for lunch, making it a bit difficult to make your way to the Windjammer. The shopping area was pretty typical, and pretty typically overpriced, though they did have a pretty good deal with $19.99 watch/costume jewelry sets on the second day of the cruise. Beware that the shopping presentation before docking in Nassau is a joke, as it only covers the very, very high-end jewelry shops in town. If you're in the market for cheap junk, you're on your own. At least we weren't subjected to an excessively hard sell, unlike on our last Princess cruise. The crowd was considerably younger than what we were used to on a cruise, though much of that was probably due to this being a short weekend cruise. I wouldn't say things were excessively rowdy, though. There were still plenty of quiet places to relax throughout the ship, even around the pool. Speaking of pool, the gigantic movie screen on the pool deck is really cool. Perfect for those who want to get some sun but catch a movie at the same time. CABIN See cabin review below. DINING On my previous two Royal Caribbean cruises, the food was one of the big highlights, consistently excellent no matter where we took our meals. This time, though, it was a bit hit and miss. We ate lunch in the Windjammer once and breakfast every day, and it was generally excellent. In particular, I could have lived off of the do-it-yourself sandwich bar at lunchtime; those breads were something special. Surprisingly, the Windjammer never was packed to the grills, even on embarkation day. We had no trouble finding two seats with a view of the water. We also had lunch once at the poolside buffet; this is mainly a hamburger, hot dog, and taco bar. The hamburgers aren’t bad, and again, the lines weren’t long, probably helped by the fact that they had serving lines on both sides of the ship. The main dining room, though, had some high points and some low points. We did the second fixed seating and ended up being assigned to a 10-person table. We didn’t care, but half of our table were no-shows each night, making it rather awkward to visit with others. Next time, I think I’ll specify a 6-person table! That wasn’t RCCL’s fault, though I was disappointed in the overall quality of the food in the MDR. Some dishes were excellent, such as the filet medallions and the key lime pie. Others were decent but could have been better; the prime rib was cooked perfectly, but suffered from a sauce that was way too sweet. But I also ordered a pasta dish on the last night that was quite possibly the worst dish I’ve had anywhere. I sent it back and asked for beef sliders instead, which were actually pretty good. On the other hand, our waiter Eduardo was consistently great. One of our tablemates mentioned that his wife didn’t come down because she was sick, and Eduardo put together a “take out” plate that he could take back to her. I thought that was a nice touch. PORTS We were scheduled to visit both Nassau and Coco Cay. I had been eyeing the weather forecast very nervously all week, as it originally called for heavy rain all day Saturday, when we were supposed to be in Nassau. Lucky for us, the weather cleared out a day early, and we were treated to a gorgeous day on New Providence Island. We took an RCCL tour to Fort Fincastle and the Queen’s Staircase, Fort Charlotte, and a quick drive around Paradise Island. You can get some fantastic views of the city from both forts, especially Fort Charlotte, and we had the opportunity to walk down the Queen’s Staircase (about 60 steps, a little steep but not too bad). If you want to hang around Atlantis, the driver will drop you off there and you can take a taxi back to the ship later. Overall a decent tour. Be aware that at the forts, there is an entry fee of $1 per person, which isn’t bad at all. But if you happen to latch on to a guided tour, the guide will “remind” you at the end that tips are expected. It reminded me of India, and not in a good way. Nassau itself is kind of dumpy, and I wasn’t terribly impressed. It didn't feel unsafe at al, just - dumpy. The Straw Market is a good place to pick up junk and costume jewelry, though. Just remember to bargain. If you're in a partying mood, the famous Senor Frogs is only a couple of blocks away from the ship. It gets pretty rowdy, though, so make sure you know what you're getting into. We were supposed to stop at Coco Cay, but unfortunately mother nature intervened with 30 knot winds and rough seas, so we weren’t allowed to tender to the island. Looking out the window, the waves really were bad, so I definitely can’t blame them for not stopping (as I told my wife, going out in a little tender boat in rough seas wouldn’t be fun). I only wish they could have decided the night before not to stop so I could have slept in! In any event, we ended up with an unscheduled sea day, which truth be told I really needed anyway. ENTERTAINMENT This being a short cruise, we only saw one show, a Broadway-style revue with a 50s-60s theme on the last night of the cruise. Not really my cup of tea, but the production quality was OK. The two male singers didn’t mesh very well during their take on “Maria”. The lead singer also sounded uncannily like Neil Diamond, though the resemblance faded as the show went on. I guess he was trying to sound like Neil Diamond on purpose. There was a hilarious audience participation dance class/competition going on in the Centrum, also on the last night of the cruise. The cruise director tried to choreograph a group of about 20 people to dances like “YMCA” and the “Macarena”. It was really funny. Speaking of the cruise director, he was energetic enough and had his moments, though he really needs to ditch the whole “bing bong” routine when he signs off of the intercom. DISEMBARKATION We had priority disembarkation since we were in a suite, and so we decided not to do the self-disembarkation. Once again, just like our experience on the Norwegian Dawn back in May, we were glad we didn’t. With no limits on the number of passengers that can use the self-disembarkation option, I could see that the lines were terrible, wrapping halfway around the ship. In fact, so many people used it that customs backed up severely, cascading into a 30-minute delay for all of the colored groups. We were supposed to disembark at 8:30, but didn’t get called until 9:00. That wasn’t a big deal, but the whole thing was poorly communicated. Only one guy was making announcements in the dining room, and only on one side, so we couldn’t hear anything that was being said. At least once we were called, we were on our way quickly; we picked up our bags and were through customs by 9:15. That beat the alternative; I overhead someone say that a friend who did the self-disembarkation had been in line since 7:30 and only made it through a few minutes before we did. Considering this is the second cruise I’ve been on where this hasn’t worked well, I think the cruise lines really need to reconsider this whole self-disembarkation option, or at least put some limits on it. SUMMARY RCCL was perhaps not quite as great as our last experience years ago, but this was still a good cruise and we went home happy and relaxed. I just probably wouldn’t do one of these 3-day “getaway” cruises again. Just as you get settled, it’s time to pack up and leave, which just isn’t my thing.   Read Less
Sail Date October 2014
This was my second cruise on the Enchantment of the Seas, the first occurring in October 2013 and this one starting on October 20, 2014, both of them being 4-night cruises to Nassau and Coco Cay. Prior to this most recent trip, I read most ... Read More
This was my second cruise on the Enchantment of the Seas, the first occurring in October 2013 and this one starting on October 20, 2014, both of them being 4-night cruises to Nassau and Coco Cay. Prior to this most recent trip, I read most of the reviews going back one year, and found myself amused at how different reviewers often had different opinions about both the condition of the ship and the food and services. I am sure this review will continue to differ somewhat from other reviewers, but I will give what I consider to be a fair and open assessment, though I will try to deal with the areas where there has been some disagreement or where problems/issues have been mentioned. Embarkation: I traveled with a group of 10 gentlemen and we were awarded VIP status since one of them has an “in” with RCCL. Thus, I was literally the second passenger aboard. In general, however, boarding occurs in the order in which you are arrived and are processed, though the VIP folks will jump ahead in line (hence, since we arrived early and had VIP status, we were the first). Lots of people arrive early so they can get on board and, I suppose, get to the Windjammer for lunch or otherwise start the party! It might be a better idea to arrive around 1 PM or so, since by then the in-processing lines will be less and tables in the Windjammer will be opening up. Room, Cabin Steward and Sewer Like Smells: When booking, I selected the cheapest stateroom with an ocean view. I specifically wanted a cabin in the middle of the ship to minimize the effect of waves should the seas get rough (they did not), thus I ended up with a room on Deck 2 in the middle. I was a little concerned since I had read of “sewer” smells on this deck. Well, I did not initially notice any such smells, but when I paid attention to smells on the second night, I did notice a faint wafting of a sewer-like smell in the hallway near cabin 2580. The rest of the hall on that side of this ship seemed fine and, except for those cabins near 2580, I would have no problem about getting a room on Deck 2 for my next cruise. I will add that the room descriptions are a bit misleading. Most of the rooms are identified as Large Staterooms. Well, if you check, there are no “small” rooms or “midsized” rooms, which effectively means the “large” rooms are simply the standard-sized rooms, which are actually small! The bed takes up half the room, with the entry way, closet and bathroom taking up most of the rest. There is room for a two-seat couch and desk with several drawers for storage, and that is it. For two adults, it can be tight. I can’t image having more than two in those “large” staterooms however. As others have stated, the showers are tiny. They supply shampoo and bar soap, but no conditioner or lotion, as do most hotels. One reviewer complained about no ice, but if you ask the room steward for some, they will bring it to you. In my case, on previous cruises I got the soda package, but it is expensive unless you drink lots of soda. This time I brought some cans of soda on board in my checked bag. I asked the room steward for ice for my soft drinks, and twice each day he not only brought in the ice, he would place a can of my soda in the ice bucket to chill it for me. Of course, you tip extra for that service. (There is an ice machine near the Windjammer, so that is an option.) Food: The subject of food is highly suggestive. I read a report from another person on the very same cruise I was on who had complaints. I really have no complaints. Cruise ship food is what it is. Except for Chops, the food is mass produced for over 3,000 guests and crew members! Maybe 10,000 meals three times a day! Anyway, probably the first place you will encounter will be the Windjammer Café (WJ) for lunch on embarkation day. The WJ is located at the front of the ship where you will have some excellent ocean views. The staff is there to refill your drinks, take your dirty dishes and clean up when you leave. I found them all to be very friendly and will spend a few minutes talking and joking with you, which is nice. The food is, well, standard buffet food. For breakfast, they make fresh omelets there for you, but other than that, everything is mass produced. Still, all things considered, the food was tasty and more than edible. For the healthy-minded, they have cereal and lots of fruits. They also have the standard scramble eggs (not too bad, actually), bacon (which I thought was pretty good), waffles (kind of wet from the steam), etc. Again, noting all that great, but nothing all that bad. For lunch, again the WJ has the standard fare that is mass produced. They have a hamburger and hotdog station. The burgers are ok, and you can load them up with the fixings to make them better. The fries are, well, not so good, but mass produced fries are difficult to pull off. They also have the fruits, desserts, etc. Actually, I don’t remember much of what they served. Nothing special, but nothing all that bad. I never ate dinner in the WJ, but I did go take a look there late one night. Generally, they serve much of what is offered in the My Fair Lady main dining room (MDR), but in a buffet format. They also have other standard fares, to include the fruits and different desserts. If there is a dish you liked in the MDR and want seconds, chances are you can find it in the WJ. Regarding the MDR, I only ate dinner there on this trip, never breakfast. My friends and I had a table to ourselves and we got to know our wait staff well. The food was generally very good; again especially considering it was mass produced. The MDR serves a three course meal: appetizer, main course and dessert. I am a bit picky with what I eat (I don’t enjoy what most people would call gourmet food), so I was not thrilled with the appetizer selection, but my friends were. For me, I chose the shrimp cocktail each night. It was delicious and cold, though I would have enjoyed a few more shrimp! There was always a good selection of main courses, to include salmon, prime rib, various ship and sea food dishes, etc. Everything we had was tasty and no one complained. For dessert, there again was a nice selection each night and, like the other courses, some items changed each night and a few were available several nights or every night. We found most of the desserts very nice, though they have a cobbler which was not tasty at all. I had it last year and forget about it and ordered it again this time, and while edible, I will now remember to never order it again! It was one case where being mass produced made it fail! Now I will give you all a hint. If you don’t see something on the menu you like, ask your waiter for something else! They will sometimes be able to make something for you that is not on the menu. Also, for dessert, we had our waiter make banana splits. They were delightful. Three scoops of ice cream with a cookie and brownie. It was much better than anything offered on the menu! (Of course, if you ask for extras, add an extra tip for your waiter!) So, was the food worthy of a 4 or 5-star restaurant? Of course not, but no reasonable person could possibly expect that, other than at Chops. If you are served something you don’t like, tell the waiter and they will get you something else. You are hungry and can’t decide between two things? Tell your waiter to get you both items! (Or go to the WJ later and see if they have it there!) And, finally, I will say that everything that was supposed to be hot was hot, and everything that was supposed to be cold was cold. I don’t understand how anyone could have a reasonable complaint about the food. Again, if you don’t like something, ask for something else! Other Food and Drink: There is generally a soft-serve ice cream machine outside the WJ on the starboard side. Sometimes they have chocolate and vanilla, and other times it is strawberry and vanilla. Near there they also have an ice machine, and there are cups and machines for tea, water and lemonade. You can also get drinks, snacks, pizza and sometimes sandwiches and other foods inside the Solarium. This place is open late at night when everything else is closed if you are hungry. Coco Cay: It is a nice place. I went scuba diving and it was nice, but the guide keeps you moving right along so you can’t stay put and explore a single location. They supply all the equipment you will need – mask, fins, tank and regulator with pressure gauge and backup regulator. The water can get a little chilly so taking a rashguard or even a 1/8” top wet suit would be a good idea. There is also a nice snorkeling area, and you can rent gear to go there, or bring your own. Coco Cay Food: Food at Coca Cay was ok. All the food they serve for lunch is brought over from the main ship on the tenders, so keep that in mind before you complain. The burgers and hotdogs are the same as in the WJ. They also serve some bar-b-que, which really isn’t all that tasty (very bland), but still quite edible. Please see other reviews for more info about things to do and experience there. Nassau: I don’t care for Nassau and would rather spend an extra day at Coco Cay rather than go to Nassau. However, I have never gone on an excursion and simply walked around the port area a bit, and I understand others love taking excursions. In my wonderings around the port area, I will say that no one overly hassled me, either at the dock or even at the Straw Market. I mean, lots of people tried to sell me things there, but if you say no they don’t nag you. But in the Straw Market, of course, there are over a hundred sellers and many of them will ask you if you need help or will try to sell you something, so it gets old, even though each vendor is only asking you once. Again, just say no and move on. Other reviewers have covered Coca Cay pretty well, but I mention the tenders. Unless you are part of an early morning excursion, the wait to get off the boat can be a long one! They have 4 or 5 tenders but with maybe 2,000 people wanting to get off, it can take a while. Either get in line early, or maybe wait a few hours. Once the rush to get off the ship is over, they only run two tenders, and they will wait until the tenders are nearly full before departing. This means that you may have a long wait on board before the tender will depart (departing either the ship or the island). When I was ready to leave the island, I noticed a tender arriving from the ship. I knew it would be a few minutes before the tender would depart, so I waited about 15 minutes before coming back to board the tender to leave, expecting it would be about ready to leave. Nope. While waiting, another tender from the ship arrived, so I thought for sure we would be departing. Nope. Not until the tender was nearly full did we depart. I found the waiting time excessive, especially since we were breathing diesel fumes from the newly arrived tender. Last year, when a tender from the ship arrived, the one waiting on the island would then depart, so I don’t know why they delayed so long this time. Entertainment: I will defer a discussion on ship’s entertainment to others. Ship’s Condition and Crew: Regarding the condition of the ship, I think you will have to look hard or you would have to be a perfectionist to find any significant fault with the ship. I found everything to be clean and ship shape. All of the crew members I interacted with were friendly and helpful. My single dealing with customer service on the ship went quite well. There was a small line but it went fast and the girl I dealt with greeted me with a smile and happily broke a large bill so I could leave some extra tips. Passengers: I do find that in late October there is a mix of people who show up. There are kids of all ages, young adults, married couples and older people. I was really surprised by the number of young children who come on these late October cruises, though perhaps most are foreign visitors. Conclusion: Overall, the trip was great and I am already looking forward to the next. The only people who might not like the cruise are those who are overly critical or who let things beyond RCCL’s control upset them. I understand that sometimes situations arise that can ruin a cruise (failed A/C, backed up drain, etc), but as a three-time RCL traveler, I can state that the odds of you having a great cruise are pretty high.   Read Less
Sail Date October 2014
Sailed the 4 day Bahamas cruise on Enchantment of the Seas out of Cape Canaveral. The following are my tips and comments. Departure: Get a cheap fare into Orlando and try to arrive by 10 AM. Rent a car & drive to Cape Canaveral. I ... Read More
Sailed the 4 day Bahamas cruise on Enchantment of the Seas out of Cape Canaveral. The following are my tips and comments. Departure: Get a cheap fare into Orlando and try to arrive by 10 AM. Rent a car & drive to Cape Canaveral. I used points to rent from Hertz and paid only the taxes ($8 each way). Pickup from the Hertz rental at the Marriott Orlando to save on taxes. The Marriott shuttle will pick you up from the airport. After calling the Marriott for the shuttle make sure to go down to the level below Baggage Claim to the area you're told to wait at. Also the cars rented from this location do no always come with a full tank. Ours was 3/4 full. You just fill it to about that level when you drop it off in Cape Canaveral. The drive is less than an hour with about 3 tolls on the route. Once you arrive at the Cape Canaveral Hertz location a shuttle will drop you off at your ship. The pickup for the return will be at the same spot. Boarding Boarding the ship was a breeze. We had booked a junior suite so their was no waiting. Cabin Our suite was 7172 which is at the back (aft) of the ship. The cabin and bathroom (with tub/shower combo) was spacious and the deck has 2 lounge chairs and 2 deck chairs with a bistro table. The spaces were very clean but they are showing wear from rust. The negative feature of this cabin is the location above one of the lounges. The first afternoon we could hear and feel the drum beats. However that evening there was nothing. The subsequent afternoon some music could be heard. So for light sleepers this may not be the cabin for you unless you take a sleep aid. I, however would select this cabin again because the advantages outweigh the disadvantages. Food As other reviewers have noted the food is quite good on the Enchantment much better than the Oasis. Park Cafe is the place to dine on the first afternoon while you're waiting to get in your room. The food is fresh and there was absolutely no crowds. We ate every breakfast and a majority of the dinners in the main dining room which was great service. We had small children in our party and the wait staff especially Cecilia was extremely attentive. Lobster will not be available in the main dining room nor Chops without an additional charge ($15 - $22 per person). As expected the service and food at Chops was excellent. The shrimp cocktail ( sweet large prawns) and the succulent scallops were a great choice for starters, The petite filet really does melt in your mouth. The dessert selection was limited but good. I had a chocolate mousse type cake and my hubby had the red velvet cake. Our server, Bryan was the ultimate waiter. He was there at all the right times. Departure Best choice ever is to carry your luggage yourself. That took 10 mins top including customs. Read Less
Sail Date October 2014
This was our first time cruising with Royal Caribbean. We have used Carnival in the past. We were very satisfied with Royal Caribbean and will look to book with them again. The staff on Enchantment of the Seas was wonderful, very very ... Read More
This was our first time cruising with Royal Caribbean. We have used Carnival in the past. We were very satisfied with Royal Caribbean and will look to book with them again. The staff on Enchantment of the Seas was wonderful, very very friendly. Our room steward shocked me the one day saying good morning Brenda. I was surprised he knew my name so soon. I felt all the staff treated all of our family members special. The food was amazing, not only was it beautiful it was delicious. We enjoyed our evening meals in the formal dining room and breakfast and lunch at the Windjammer Cafe. The Windjammer cafe buffet choices were terrific. My son is a picky eater and I was concerned about food choices for him on the cruise but it ended up not being a problem at all, he found food he enjoyed and plenty of it. The ship was kept very clean and so was our room. They came in 2x a day to make up our room. We had an interior stateroom because we didn't plan on spending much time in there. The room was set up nice with drawers in a vanity/dresser/desk area that we were able to store our clothes in. I was thankful for the cabinets and drawers so we did not have to keep getting into our suitcases the entire time. The "only" negative I have is the size of the bathroom but I know on a ship this is to be expected. The shower is very small and I had to be creative in order to shave my legs. I don't know what the bathrooms are like in the other rooms or on other ships but if you are not a small person you may want to check that out. The kids took part in the Adventure Ocean program and had a great time, several times during our cruise we attempted to get the kids out of the program to take them swimming or do something together as a family and they chose to stay in the program because they were having so much fun. There were plenty of activities for the adults as well. We only attended one show and it was excellent. I wish we had a longer cruise that we could have taken in more of the activities on board. Disembarkation went so smoothly. I'm actually amazed at how well it went. I highly recommend this cruise, we will already looking at planning our next one. Read Less
Sail Date September 2014
ENCHANTMENT OF THE SEAS September 22-26, 2014 OVERALL RATING = 5.6 out of 10 Based on my ratings of the following: Dining Experience in the Main Dining Room 5 Food Variety in the Main Dining Room 3 Dining Experience in the Buffet 5 ... Read More
ENCHANTMENT OF THE SEAS September 22-26, 2014 OVERALL RATING = 5.6 out of 10 Based on my ratings of the following: Dining Experience in the Main Dining Room 5 Food Variety in the Main Dining Room 3 Dining Experience in the Buffet 5 Food Variety in the Buffet 3 Dining Experience with Room Service 10 Amount of Entertainment Choices 6 Quality of that Entertainment 7 Entertainment Staff 6 Housekeeping Staff 10 Room Cleanliness 4 Room Features 2 Indoor Public Area Cleanliness 8 Outdoor Public Area Cleanliness 9 Theme / Decorations of the Ship 2 Use of all Public Spaces Effectively 4 OVERALL RATING 5.6 Let me preface my explanations below by stating that this was my first time on Royal Caribbean and I am what you might call a Carnival Cruises sort of person. I booked this particular cruise because a good friend recommended RCL and said how great they were. I also booked this cruise because of the timing. This 4-day experience fit my work schedule perfectly. I knew it was an older ship before I booked it but what I write in this review is not about age (for the most part) DINING EXPERIENCE MAIN DINING ROOM = 5 I guess I was spoiled on Carnival because although the service was fine on the Enchantment of the Seas, and there was never a bad incident, the overall experience was just ok at best. The staff never entertained us like on Carnival. There was no dancing, no jokes; it was as if I went to the same restaurant 4-days in a row. I hate to say it but on every Carnival cruise I have done the wait staff go out of their way to entertain the guests more than just plop a plate of grub in front of their faces. Finally on formal night I have to say shame on you RCL once again, you blew it! I always cruise expecting that at least one night you are supposed to dress up in a suit jacket, tailored pants and for the ladies an evening gown with exquisite sparking jewelry etc. I was ashamed to see the people at the door to the dining room allowing people dressed in Jeans to enter. Why did I bother dressing up when the only requirement was pants and a tucked T-shirt? It was obvious that many repeat RCL customers knew this policy as a large number of people did not try to dress up that night, and me in my suit felt entirely out of place. Throughout the cruise it was obvious that most of the people on board were in fact repeat customers. FOOD VARIETY IN THE MAIN DINING ROOM = 3 This was a low point in my opinion. The quality of the food was fine for the most part but the available choices… shame on you RCL. On day 2 someone at my dinner table pointed out to me that the exact same menu offerings were in the buffet and he was correct. Again, the food was well cooked and presented nicely but I could have the same food in the Windjammer Buffet. Makes me wonder why I bothered to shower and dress up, especially on formal night with suit and tie, when I could have remained in my bathing suit without a shirt and simply went to the buffet! Some might argue that if I wanted a fine dining experience I should have gone to the Chops Grille / $30 surcharge steak house… but once again on a Carnival cruise, even on the older ships, the main dining room always had a different menu than the buffet making the experience unique. This was not only at dinner; breakfast and lunch in the main dining room had menu choices that matched the buffet. Finally, there was no chocolate milk on board. I am not going to cry over chocolate milk but this was the first ship I have ever been on where I was told sorry, no chocolate milk! DINING EXPERIENCE IN THE BUFFET = 5 The Windjammer Buffet was OK and read my comments about the menu above. No complaints about the staff or variety of food, it was fine but nothing special to note. DINING VARIETY IN THE BUFFET = 3 The fact that it was a copy of the menu in the main dining room just in buffet style is why I gave this low marks. There was not much variety. Once again, even on formal night there was nothing unique about the buffet good or bad. ROOM SERVICE = 10 Excellent, they did something that no other cruise ship ever did that impressed me. They called me back to confirm my order before delivering it. I guess many people either prank call room service or they change their minds. Either way, the food was great and the fact that they called to say it would be there in 5 minutes was impressive. AMOUNT OF ENTERTAINMENT CHOICES = 6 This is where I have the biggest complain which turns me off to RCL. Whoever planned the itinerary for the Enchantment of the Seas was clearly biased in favor of the 6pm dining time. I had the 8:30pm dining time and a great many of the evening activities began at 8pm or 8:15pm so I felt like I was leaving early to rush off to dinner, plus every night the majority of activities were wrapping up by 10:30. As we all know fine dining on a cruise take about 90 minutes so each night it was just before 10pm that the meal was finished. I found my self with very limited entertainment offerings past 10pm. There was some lounge music, the nightclubs, the casino and that was about it. On other cruise lines (yes Carnival but others as well) the activities were either duplicated to accommodate both meal times, and on Carnival at least, there were a wide variety of choices until at least midnight. The biggest disappointment of the Enchantment of the Seas was that by 11pm you were left with either the nightclub or the casino. I wish things like karaoke, dancing, trivia, and other easy activities ran later in the night. QUALITY OF THAT ENTERTAINMENT = 7 It was great but nothing spectacular. I guess RCL tries to focus on their newer ships and their 7-day cruises. I had fun on the Enchantment of the Seas but 5 years from now I wont remember anything about the shows or the people. Whereas I can clearly remember certain shows from past cruises or certain entertainers from other ships. ENTERTAINMENT STAFF = 6 Again they were good but not spectacular. Honestly I found that other than the cruise director the support staff often had dull looks to their faces and were sort of going through the motions. It’s amazing what a smile, even a fake forced smile can do to cheer up a crowd. Some entertainers got this concept while others did not. HOUSEKEEPING STAFF = 10 Excellent just as good as on any other ship. Top marks! ROOM CLEANLINESS = 4 It was clean yes that is true but my indoor cabin had a couple small coffee stains on both chairs, a warn out area of carpet under where you might hang your bathing suit to dry. Also the insides of the drawers had scuffmarks from old age. Nothing terrible but it was kind of a let down to walk in and see scuffmarks on the furniture. ROOM FEATURES = 2 I booked cabin 8131 on the Enchantment of the Seas… major let down. The room was missing so many features that I thought were standard on cruise ships. It was missing… mini fridge, paper and pen, ice bucket, shelving to store shoes on, and it had the tiniest closet space I have ever seen! Do not get me wrong about a shoe rack, that is not what I mean. On Carnival ships they have clothing drawers and also open shelf areas to keep things off the floors such as shoes. This interior cabin had no open shelves so I ended up storing my shoes within the clothing drawers. I guess I was not the only one because this is where all the scuffmarks were. The room itself was also 1/3 smaller than any room I have been on from any other ship (even the older ones, but I knew this in advance). I though things like a mini fridge were standard on all cruise ships, apparently not! And no pen and paper… seriously??? What if I needed to leave the maid a note, or to jot something down on paper? Every hotel in the universe has a pen and paper in the room. INDOOR PUBLIC AREA CLEANLINESS = 8 It was fine but there were warn out carpets and cracked tiles in some areas, also a few stains on the carpets in other area. Overall nothing bad but I also noticed dust on some easy to reach areas. OUTDOOR PUBLIC AREA CLEANLINESS = 9 There were a couple of tiny bits that has scuffmarks and tiny stains but overall excellent. The ship is older and when you consider the weather and its effects on a ship like that the outdoor areas were maintained excellently. THEMING AND DECORATIONS OF THE SHIP = 2 Maybe its just an RCL thing but the ship was very generic. For example walking down the hallways to each room, every deck looked the same, every hallway the same. Also the entertainment areas were very bland and without color. I guess I was spoiled by Carnival’s wild and crazy color schemes and vibrant energy of their ships. The bars and clubs on the ship were nautical themed, very non-original for an ocean vessel. USE OF PUBLIC SPACES EFFECTIVELY = 4 The majority of the entertainment was either in the main lobby “Centrum” where the glass elevators were or in the main theater at the front of the ship. Meanwhile there was an area at the back of the ship called the spotlight lounge that was basically ignored except for one hour of karaoke each day and this lounge has at least 200 chairs plus a full service bar that was basically ignored. The entertainment on the ship felt disjointed as some parts of the ship were over-used and other areas kept empty. This is a “smaller” ship so getting around was not hard to do so I do not understand why things were this way. OVERALL = 5.6 Overall I had a good time and the ship was nice but nothing “great”. I would not recommend this ship to anyone who has been on a Carnival ship as it feels generic and the level of entertainment of much less in quantity than any Carnival ship I have been on. TO BE CLEAR I did not have a terrible experience, but if this is a reflection of what the other ships on RCL are like in terms of their level of entertainment and dining room menus I do not think I would go back on RCL again. SOME MIGHT ARGUE that other RCL ships of specialty restaurants with a large variety of choices and the Allure and Oasis had better shows and more more more. I say that the Enchantment of the Seas could have easily had more more more as well in terms of quantity of entertainment just as good as the other larger and newer ships. As for the menu offerings, I was really perplexed why two distinct restaurants would have the same menu.   Read Less
Sail Date September 2014
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 4.5 4.0
Entertainment 3.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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