Sail Date: July 2018
This was our second cruise, with our first one being almost seven years ago. Royal Caribbean did everything in their power to make it smooth, easy, and relaxing from start to finish. Embarkation - fast and easy. Once they started ... Read More
This was our second cruise, with our first one being almost seven years ago. Royal Caribbean did everything in their power to make it smooth, easy, and relaxing from start to finish. Embarkation - fast and easy. Once they started boarding the ship, they had comfortable lounges for us to relax and have a refreshing drink in while we waited for our staterooms to be ready. Disembarkation was also fast and easy. We did not have any checked bags, so we were able to leave the ship and go through customs without any delays. The ship itself was very well-maintained. We did not utilize any of the formal dining options, instead opting to eat in the Windjammer for all of our meals (with an occasional trip to the Solarium for light meals). The dining areas were all clean, and the crew was definitely on top of making sure tables were cleared in a timely manner so that there were enough places for everyone to sit. There was an ample selection of food - such a variety that my picky children were always able to find something they liked (of course, it helped that cheeseburgers and hot dogs were always options). If you want to drink soda, it might be worthwhile to check out the soda package - otherwise, you will pay over $4 for one can of soda. I don't know if this is a common issue, but as we got near the end of the cruise, the soda machines were all running very low or were completely out of all the popular types of soda. Even with the soda package, you are paying more for soda than you would if you went to the grocery store, so to have times when there was no soda available was disappointing. We found out very late that we could always go to a bar on board the ship to refill our soda containers, so if this happens to you, that's what we recommend you do. Otherwise, there was plenty of delicious food and drink to be had by all! We liked to go to eat during nonpeak times, because it was much more peaceful and much less crowded. :) There were four of us (two adults, two kids), and we had two adjoining rooms. I cannot say enough about how friendly, responsive, and eager-to-please the stateroom attendants were (and really, every crew member on the ship was the same way). The attendants addressed us by name from day one, and they did a fabulous job of keeping our cabins clean. They had a knack for knowing when we were out, because somehow, they always had everything done so that when we came back, we entered a clean, tidy, well-kept room. The cabins were small, but we did not expect them to be huge. We had oceanview cabins, and having had that, I'm not sure we could ever go back to cabins without the ocean view. It made such a huge difference, being able to wake up to sunshine streaming in to our rooms. That said, there are curtains you can close that would prevent the sunshine if you want to sleep in later. We are big World Cup fans, and planned this cruise without realizing it would happen during the semifinals. Luckily, the TVs in the rooms aired the games (and our excursions were timed perfectly!), and we got to watch them. Even if the TVs in the rooms didn't air the games, though, they were on in the sports bar on the ship. How nice that RC recognized that people might want to see these games! There is plenty to do on the ship outside of watching football, too. :) We booked a couple of excursions (highly recommend the Dolphin Encounter at Blue Lagoon in Nassau!!), so we were busy for two of our cruise days, but RC provides you with a newsletter every evening telling you everything going on the next day/night. There were a lot of items on that list! There were dance parties, trivia games, and swimming in the pool; there was a casino; there was always something happening. We did not see any of the shows, so cannot say anything about the quality of those. Speaking of the pool, our kids were a bit disappointed in the size of the pool. There were actually two pools on the top deck, and both were very small. There were four hot tubs around the pool, but very rarely were all open at the same time. The kids managed to have a good time anyway, of course, but when there were a lot of people around, those pools and hot tubs filled up very quickly, and there was not a lot of room to maneuver. One cool thing, though, was that they had a huge screen on the same deck as the pools, and they showed movies on them in the evening/at night. It was nice to let the kids swim while we had a drink and relaxed in lounge chairs watching a movie (and the kids, of course). :) Our daughter, who is a young teenager, commented that the movies they chose to show were not necessarily family appropriate, and she was right. There was a lot of action/violence/cursing in at least one of the movies, and they showed that movie more than once. We could understand if those movies were shown later in the evening, but it was only 5:30 or so. It didn't bother us because our kids are not tiny anymore, but I could see not enjoying the pool experience if someone were there with small kids during a movie. Overall, we were most impressed by the friendliness and attitude of every single crew member we encountered. Not one acted like they were having a bad day, and that made all the difference in our experience. We are looking forward to trying some of the other ships that Royal Caribbean has to offer, and would definitely sail on this one again! Read Less
Sail Date: July 2018
We really enjoyed this cruise. While the ship is older, the condition was fine, and very clean. The staff and crew were so friendly and made the whole cruise a fun adventure. Bobby the cruise directer was fantastic and made the on board ... Read More
We really enjoyed this cruise. While the ship is older, the condition was fine, and very clean. The staff and crew were so friendly and made the whole cruise a fun adventure. Bobby the cruise directer was fantastic and made the on board activities so much fun with his enthusiasm. He also publicly acknowledged the diverse staff and their hard work on the cruise which was very nice, and made everyone feel like a big cruise family. We loved the diversity of the people from all over the world taking this cruise and made friends from India, Spain and many other countries. The food in the main dining room was not that great, and the service was slow so we ended up eating in windjammer for almost every meal - we thought it was better quality and were able to get in and out quickly and at more flexible times. We had dinner at Chops one night and it was worth the extra money - very good food, quiet atmosphere, and great service. There were a lot of extra things they tried to up sell us on - drink packages, photos, etc. We did not get the drink package and were thankful we didn’t because just didn’t even come close to spending that much on alcohol. (Paid as we went). Overall we had a wonderful, relaxing vacation with just the right the balance of fun activities and relaxation. Read Less
Sail Date: July 2018
We booked this cruise because it was the closest port to home and we were looking for a quick getaway. The staff is wonderful! Always willing to help in anyway. However, the ship is older and needs a bit of an upgrade. We had a baby with ... Read More
We booked this cruise because it was the closest port to home and we were looking for a quick getaway. The staff is wonderful! Always willing to help in anyway. However, the ship is older and needs a bit of an upgrade. We had a baby with us which made it a little more difficult. Wish we had booked a bigger cruise boat with more activities. It was clean as the staff were constantly cleaning. The food was just good but not great. But I'm sure it's hard cooking for 2300+ people. The drinks were delicious and they were very generous on the alcohol proportion. The main dining room had good food and good service. My husband lost his wallet with 875 in it and every dollar was returned. We rented a bungalow in Cococay and it was so relaxing and much needed with a small child. I recommend to anyone with an infant. Food will be delivered to your bungalow and towels offered(less u have to carry on/ off the ship). And the bathrooms there were cleaned every hour. Downside to the bungalows are the water there is very shallow. Read Less
1 Helpful Vote
Sail Date: July 2018
Check in was a breeze. Very Clean and sanitized ship. Staff was friendly but overworked therefore they were less attentive to guests. Recreation staff and Spa Staff were amazing! Ship offers good spa deals for guest. The entertainment ... Read More
Check in was a breeze. Very Clean and sanitized ship. Staff was friendly but overworked therefore they were less attentive to guests. Recreation staff and Spa Staff were amazing! Ship offers good spa deals for guest. The entertainment singers and preformers were TOP NOTCH. We enjoyed the dancing, sitting and listening to music, bar hopping and night activities. Bahamas is pretty and we did a guided Nassau tour. Driving is not for the faint of heart. CocoCay was beautiful but HOT. The island staff their were RUDE and could care less about guest. Parasailing was a Fun excursion and worth the money. Take your own snorkel gear...to rent is $35 person. Food was ok... nothing spectacular. Also, food is not offered all night like other cruises that we have been on. :( There was no late night ice cream. Drink cards were a good investment. I noticed a lot of guest were confused on drink cards, food, and formal night; so staff needs to do a better job being available to answer questions and guidence. My rating is low because there was No security noticed on the ship! Unrudely guest got out of hand and one pulled his pants down at dinner! This guest should had been handled by the security at the beginning of the the cruise; but was ignored. It was a great deal as far as price; but won’t be taking this ship again. Read Less
Sail Date: July 2018
As a first time cruiser, I really enjoyed the entertainment on the ship. I met some wonderful people. The staff was amazing!!! They were kind and respectful towards the guests. Although their jobs were very challenging, dealing with ... Read More
As a first time cruiser, I really enjoyed the entertainment on the ship. I met some wonderful people. The staff was amazing!!! They were kind and respectful towards the guests. Although their jobs were very challenging, dealing with difficult guests, the staff members remained humbled, willing to serve with a smile on their faces. In addition, there was always something to do to keep the guests entertained. I couldn't attend a lot of the events because I was getting some much needed rest. All the events I went to were fun filled and amazing. Cococay, Bahamas was my favorite place to visit. It was more relaxed than Nassau, Bahamas. Cococay would be a place I would go for relaxation and Nassau would be a place to visit if I want the busy life while on vacation. Nassau reminds me of New York City, a more busy atmosphere. Overall, I enjoyed my cruise and am ready to plan another cruise❤️ Read Less
1 Helpful Vote
Sail Date: July 2018
This cruise was awful. The ships decor looked like an old Las Vegas casino. Horrible and outdated. Our room was dingy and very small. Cigarette burns in the furniture. The bed felt like a board with a blanket on it for padding. The food ... Read More
This cruise was awful. The ships decor looked like an old Las Vegas casino. Horrible and outdated. Our room was dingy and very small. Cigarette burns in the furniture. The bed felt like a board with a blanket on it for padding. The food was really bad. All carbs in the Windjammer. Nothing in the food was outstanding. We purchased deluxe drink packages yet very little good quality alcohol was available. You have to sign a receipt for every drink you purchase. So you spend several hours in bar and still have to sign each receipt. The description of excursions was not what we got. We rented two bungalows...$600.00 a piece. it indicated that we would have waiters and that food would be served there. we had no waiters...had to walk down beach to bar. and lunch was the same. and OMG the food was horrible. The hamburgers they served were soaking in water precooked and thrown on the grill when you ordered them to warm them up. Some seafood was served and would not eat... was not cooked completely. Then, We went to Nassau for a port of call. We expected to shop and eat lunch in a restaurant. It was a slum! beggars and continued harassment walking down the street sidewalk. Every shop had the same crap. We and everyone else that went to the town turned around and went back to the ship for safety. The ship was the Enchanted Sea...avoid at all cost. Use another line... this was the worst!! I could go on and on...but will say that I will NEVER go on a Royal Carribean cruise again. First and last one. Read Less
Sail Date: July 2018
I have been on many cruise ships and I personally think this was one of the best experiences I’ve had. The entertainment on board exceeded my expectations and one show in particular I will NEVER forget. The “Remembering ... Read More
I have been on many cruise ships and I personally think this was one of the best experiences I’ve had. The entertainment on board exceeded my expectations and one show in particular I will NEVER forget. The “Remembering Whitney” show performed by Stephanie was OUTSTANDING! Best I’ve ever seen. #divaoftheseas - I would come see your show again and again. Piercing voice and adorable personality! Royal Caribbean you did good on this one - She’s a keeper for sure!! Another great feature of this ship was the Casino and the Chops Grille. The casino staff were great and the food at the restaurant was unforgettable. I had a Filet that melted in my mouth. OMG, good. If you are thinking about booking this ship you won’t be disappointed if you do. Also getting on board was the fastest and easiest process that I had boarding any ship. Way to go Team Enchantment! Read Less
Sail Date: July 2018
I chose this cruise because it fit the timeline I was looking for. As a first time cruiser, I wasn't sure what to expect. I was COMPLETELY BLOWN AWAY by Royal Caribbean! The embarkation was much better than I could have imagined. The Main ... Read More
I chose this cruise because it fit the timeline I was looking for. As a first time cruiser, I wasn't sure what to expect. I was COMPLETELY BLOWN AWAY by Royal Caribbean! The embarkation was much better than I could have imagined. The Main Dining Room dinner was beyond fantastic. Sharing a table with others was a great way to get to know fellow cruisers. I learned about the individuals as well as cruising in general. The shows were out of the world. Stephanie Parker and Michelle Balan were top notch. The Royal Caribbean entertainers made me feel like I was watch a broadway show. The activities staff was great at planning activities and making sure everyone was happy. The night time activies were varied depending on the type of music you liked. Spending July 4th on the cruise exceeded my expectations with the celebration. Cococay excursion was okay -if you want to go to beach and swim in the ocean, its great. Otherwise, its more for sitting in the shade with a drink. Nassau excursion was good. I added things on my own (three hour tour of various historical areas). I cannot compliment the staff enough! All staff was always pleasant and helpful. During Day 2, I went back from the excursion early, and had time to chat with staff (activities, bar, etc). They treated me like family. I would definitely go back! Already looking for the next one Read Less
2 Helpful Votes
Sail Date: July 2018
We picked this cruise because it was a 4 day cruise for a good deal. The only other cruise we have done is the Disney Dream. We loved it but didn't want to spend the money this time. Well you get what you pay for apparently. The ... Read More
We picked this cruise because it was a 4 day cruise for a good deal. The only other cruise we have done is the Disney Dream. We loved it but didn't want to spend the money this time. Well you get what you pay for apparently. The cabins were an adequate size but the beds were hard as a rock. The bathroom was in dire need of updates. There was a perpetual sewer odor in our bathroom we noticed on other parts of the ship as well. It was so bad at times even the staff was apologizing. Our cabin steward was nice and did a nice job. We got a connecting room but the door was locked between the rooms and only they could unlock it. We had to ask about 4 times for someone to unlock it. They didn't seem to understand what we wanted. Once unlocked you can't lock it back for privacy at any time. That was annoying. We could hear kids run up and down the hallways at night which was annoying. The food was average. The fresh fruit was delicious however. The Chopps restaurant charged us an extra $25 a person to eat there and it was the best meal we had. The buffet had the same things every day for breakfast and lunch. It was fine. Supper you pick an appetizer, meal, and dessert. The food was fine but nothing stood out amazing. We've had better meals at Outback. Also most of our food was either lukewarm or cold. Nothing was super hot. Plus they sit you with strangers. I get some people enjoy that but it was so loud in the dining room it was just too hard to try to talk to people who weren't directly right beside you. The wait staff was nice. We opted not to get a drink package as we don't drink much soda or alcohol and we definitely saved a lot of money that way. It was easier to get alcohol than water though. There are signs up not to refill your own water bottles from the free machines even though it's ok to use their drink package cup to do so?? Some people did anyway. I also saw people carry on their own cases of water onto the ship and they let them. There's not many place to eat on the ship. Besides the main restaurant and the buffet restaurant there's an ice cream machine and a small place in the Solarium that's very out of the way. There's also Ben and Jerry's and a Starbucks that cost extra. Most of the decor is very dated and seats around the ship are looking worn out. The public bathrooms were downright falling apart. We didn't go to the casino since they allow smoking and we have asthma. They did have a good selection of entertainment options and a show each night after dinner. The theater has a lot of seating but for anything in the Centrum (main area of ship) it gets crowded fast so to get a seat you need to get their early or stand. Most of those were really good. We don't go on a cruise to buy jewelry or expensive bags but we do like to take souiveneers home for family. Get those in Nassau or Coco Cay because there's nothing on board that's very exciting. Not even a good selection of tshirts. We took the ship tour which was interesting. We paid to snorkel on Coco Cay which was fun. The best snorkeling was to the left facing the swimming area. They didn't tell us that. They didn't even show us how to use the life vests but we figured it out. The workers seemed annoyed we were bothering them to get equipment to snorkel. Everyone said keep walking to get to the quiet part of the beach. Well the less crowded place doesn't have as much shade so we ended up sitting closer to the front of the island under a palm tree. The hammocks were in a completely out of the way place. The food for lunch was a buffet style and ok. They didn't open up the free drink machines until lunchtime. They had a water station at the very front of the island we didn't even find until we were ready to leave. However there were tons of places to get alcohol. After being on Disney we weren't impressed with most of of Royal Caribbean. Maybe a bigger newer ship would be better? We still had fun and got to go to the Bahamas so I don't regret going but we will find a different ship next time. Read Less
Sail Date: June 2018
Service was great but I don’t like being “nickel and dimed” to death. We don’t drink or gamble so there wasn’t much to do. Kids area had to pay for arcade games and their “area” was a 500sf? room ... Read More
Service was great but I don’t like being “nickel and dimed” to death. We don’t drink or gamble so there wasn’t much to do. Kids area had to pay for arcade games and their “area” was a 500sf? room with one fooseball table, a couch and a tv. My kids were NOT excited. Paid an 80% gratuity on CocoCay for a couple of pineapple drinks and no sign was posted about the extra charge. Beds are hard, rooms tiny and cafeteria tasting food. I could have spent the same amount of money having a great time at Atlantis than on this ship. 1st cruise and probably last. Rock climbing wall and bungee trampoline was closed 1st day for rain and next day no one was there so not sure why it was closed again. We finally got a turn on the ping pong table. Only other free things was listen to others sing or the night show which happened to be right during our assigned dinner time. :/ Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.3
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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