2 Helpful Votes
Sail Date: July 2019
This was my first cruise. I expected daily activities for all ages. My 8year old son did not enjoy the kids place. They did not have entertaining activities for the kids. The first day he said the staff told them the first two days would ... Read More
This was my first cruise. I expected daily activities for all ages. My 8year old son did not enjoy the kids place. They did not have entertaining activities for the kids. The first day he said the staff told them the first two days would be boring. The arcade was a complete joke. It literally has 6 games in a tiny room. Online they advertise this as a cool perk. It was as if they were not prepared for this cruise. The pool area was very small to accommodate everyone. No slides or music. The pool area should always be party atmosphere not just a one night event. Everyone we spoke to felt the exact same way. Prior to the cruise all my friends kept telling me. The ship is sooo huge it will take you several days to see everything WRONG. By the second day we had seen everything and knew what to expect. The late night snack place was a joke. 50 plus people waiting in line for two mini slices of pizza each night. I saw teenagers bored out of their mind riding up and down the elevators for entertainment. Which was limited because the elevators were broken. The most positive thing on the ship is the staff. Wenworth made sure I had everything I needed in my room. The dinner waiters Alexis and Iketu was perfect. Ephraim in the bar on deck 6 makes the best drinks. This was not my idea of what a cruise is about. Unfortunately there is nothing to watch on tv unless you want to watch previous recording of what happened in the theater the night before. You are forced to buy the internet package to stream netflix. Read Less
6 Helpful Votes
Sail Date: July 2019
My Husband and I were so excited to try a Royal Caribbean cruise. We have been on many cruises in the past but always with Carnival. We were told by many of our friends that we would never go back to Carnival after cruising with Royal ... Read More
My Husband and I were so excited to try a Royal Caribbean cruise. We have been on many cruises in the past but always with Carnival. We were told by many of our friends that we would never go back to Carnival after cruising with Royal Caribbean. This statement was false in every way. When we first boarded the ship we went directly to our cabin. Wow we thought the Carnival cabins and bathrooms were small until we entered EOS cabin. There was barely enough space to change clothes and your knees hit the wall in the bathroom. Also not to mention that the bathroom smelled like urine. We are 40 plus yr old adults who love arcades. We bought a package for 80. To get 100 for the arcade. When we finally located the arcade we were highly disappointed. There was only 1 game and 5 or 6 crane games. After spending 30 minutes in line at the customer service desk We were given a refund. We were so use to the amazing arcades on Carnival boats that our disappoint snow balled from there. On carnival ships there are several locations for dinning and they have a system to where everyone waits their turn. The windjammer, without a doubt, was the worst organized buffet we have ever seen!!! It was a mad house. People jumping in front of you left and right. Since there wasn't a lot of options to eat on this ship we tried to make due. Once we finally found a table to dine we were interrupted multiple times by servers trying to up sell you on Chops fine dinning. Since we're not meat eaters it was so annoying to be asked over and over again. The food was the worse cruise food we had ever had. The only thing we liked about the windjammer was the attendant who stood out front and made you sanitize your hands before entering. There was barely any activities to do on this ship. Carnival had separate dance clubs, comedy clubs, piano bars, and shows every night in the theater. Since everyone highly appraised RC we expected so much more then what Carnival had to offer. I know most people don't watch tv in their rooms while on a cruise but we like to retire in our room for some rest and relaxing. Unfortunately there is nothing to watch on their tv's unless you want to watch previous recording of what happened in the theater the night before. Carnival arltleast had a few channels and pay per view. We streamed net flix on our phone and watch tv on our phone that way. For 6 months we were so excited to try RC but felt like a floating time share. It was the worst cruise we had ever taken. The only thing we know for sure is we will book our next cruise back with Carnival. Read Less
7 Helpful Votes
Sail Date: July 2019
Wife and I took our very first cruise 19 years ago for our honeymoon and were immediately hooked. Sailed on RCI's Sovereign of the Seas and had a wonderful experience. Have been on several cruises since, but all with Carnival as the ... Read More
Wife and I took our very first cruise 19 years ago for our honeymoon and were immediately hooked. Sailed on RCI's Sovereign of the Seas and had a wonderful experience. Have been on several cruises since, but all with Carnival as the price difference always made it much more manageable to travel with our kids (2nd marriage for both so we have hers, mine and ours). Decided to surprise her for Mothers Day with a long overdue return to RCI for just the two of us. Booked the Enchantment of the Seas using their "buy one, get one half off" discount for an ocean view room and still spent more than our last Carnival cruise with one of the kids in a balcony room! We sailed out of Galveston and embarkation was great. Didn't buy any quick entry items and still found ourselves onboard within 20 minutes of arrival at the terminal. Was offered a discount to eat at the onboard steak house "Chops Grill" while boarding. We had planned on visiting the steakhouse at least one night anyway, so we accepted the offer for the first night of sailing. More on that to come. While boarding, I looked over the exterior of the ship and saw all the rust that other reviewers have mentioned. That didn't bother us because the inside of the ship looks great. After we ate at the Windjammer buffet, we explored the ship while we waited for the rooms to be ready. We found Chops Grill and spoke to the staff there about our dinner reservation for that evening. We wanted to make sure we had proper attire as our bags had not arrived yet. They offered us the full dining plan which would give us dinner at Chops for three nights, lunch at Chops on two days and then one dinner at the Chef's Table, which was even more exclusive and formal then Chops. My wife liked the idea of fine dining each night so we accepted. Our room was ready around 1:00 so we went there to check it out. We always book mid-ship close to the elevators. We had an ocean view room with a full window. The room was great. They had plenty of storage, but the main dresser drawers needed to be cleaned out. There was hair inside along with leftover dust and debris from the previous guest. We told the room attendant and he quickly took care of it. The shower was small, but worked very well. Lots of water pressure and plenty of hot water. It didn't overflow into the rest of the bathroom either which has been a common problem with our past cruises. My only complaint about the room was the bed and pillows were rock hard, so I didn't sleep very well. I'm still feeling the effects of a sore lower back now, three days after leaving the ship. We enjoyed a quiet afternoon onboard until it was time for dinner at Chops. We arrived and were seated promptly at 6:00. There were less then five tables occupied at the time so we expected quick, attentive service. Unfortunately, that's not at all what happened as we didn't leave until after 8:00. Our waitress "Lady" was poor. Very inattentive and we had long waits between each course. Also, the beef appetizer I ordered (I don't even remember what they call it) and both desserts (key lime and apple pie) were horrible. You wouldn't believe the apple pie came from a cruise ship kitchen. It looked and tasted like what I imagine they serve in prisons! Mrs. Smith makes a much better apple pie. The main courses were great, I had the filet and my wife had the lamb. We also found out that their limited menu is the exact same every day. We don't eat seafood, so we had a choice of the awful beef appetizer I couldn't stand or a ceasar salad with either filet, lamb or pork. We went straight to Guest Services to cancel the dining option plan. Compared to the Carnival steakhouse experience, this was plain awful and NOT worth the money even with a discount. That experience pretty much set the tone for the rest of the cruise. We often found ourselves comparing everything with Carnival and to our utter disbelief, Carnival was coming out as good if not better almost every time. For example, the buffet area on RCI was very overcrowded. It's set up differently than Carnival and nobody seems to get the flow of which direction to go causing traffic jams and mass confusion. Also, they had only one ice cream station and half the times we visited it was either out of cones or out of vanilla. We also found the entertainment to be severely lacking. Carnival has a big stage show every night, but not RCI as we only had two in four nights. They did have Stephani Parker for one night doing a Whitney Houston tribute show, but we weren't interested in that There's also no comedy club, which is probably our favorite activity on Carnival. They did have two comedians for two nights in the large showroom, but you had only three 30 minute shows available and two of those were late night (11pm) only. They touted their app A LOT. I had already downloaded it, but found that only about half the activities were even listed. If you wanted to know what was going on and when/where, you need to keep the daily compass with you because the app only has the highlights so we missed several things we would have wanted to do. The good thing is you can use their app even without the wifi. I don't buy the wifi plans based on past experience and just put our phones on airplane mode to check out until we're at port. My wife visited their spa on two occasions for a massage and facial and loved it. We also enjoyed the main dining room. There was one glass of wine she was given that had turned, so she needed to replace it, but otherwise it was much better than Chops Grill and on par with Carnival. Debarkation was terrible. We always use the self service option and carry our bags off. The wait to just get off the ship was worse than the wait to get thru customs. There were two lines to get off and the line they put us in only had one person scanning cards to exit the ship. The other line had two scanners. There was a second scanner for our line but nobody was manning it so we just had to wait and wait and wait. It took us 90 minutes from when we left our room until we got thru customs. Overall we both graded this cruise around a 7 or 8. We enjoyed it despite missing some of our favorites from Carnival and the few problems as described above. We're planning on taking the whole family of 8 next year for our 20th anniversary (as well as our youngest's graduation from HS) and have no doubt that we'll be back on a Carnival ship. Read Less
4 Helpful Votes
Sail Date: July 2019
I really enjoyed the EOS that left out of Galveston TX. Easy on and easy off the ship and cabin was fine. Food was OK but not the greatest ever. We did not get a drink package and we did carry on 2 bottles of red wine but only drank 1/2 ... Read More
I really enjoyed the EOS that left out of Galveston TX. Easy on and easy off the ship and cabin was fine. Food was OK but not the greatest ever. We did not get a drink package and we did carry on 2 bottles of red wine but only drank 1/2 of one of them and took the other one home. We played blackjack and lost $$ but it was fun. There is plenty to do on the ship and we just like to pool and relax. Comedy shows were funny and really the people on the ship were very nice and very happy. Nothing but fun on the ship and it was a nice crowd of polite Texans on the ship. We are not from TX but the Texans are the best!! Again, the ship is dated and the outside deck and rails need painting and maintenance. Overall, the ship was very clean and staff was so very nice. We loved the staff on the ship. Cabin had 3 doors or drawers that were broken. Shower is very small but works fine. Beds were very comfortable. Read Less
6 Helpful Votes
Sail Date: June 2019
Ship - As many have pointed out, the Enchantment of the Seas needs some serious maintenance. So much so, that it's not really maintenance anymore. The ship just needs a major dry dock for new paint and varnish. This did not in any ... Read More
Ship - As many have pointed out, the Enchantment of the Seas needs some serious maintenance. So much so, that it's not really maintenance anymore. The ship just needs a major dry dock for new paint and varnish. This did not in any way affect our cruise. In fact I really like this ship and its layout. I really hate seeing it so unloved by Royal, but a small ship like the Enchantment isn't the focus of the company. I wouldn't hesitate to book this ship again, but I would hesitate to bring first time cruisers that I was trying to convert to cruising. During our cruise, there were some issues with air conditioning. We were in 7168, an aft junior suite on the port side. The cabin was very warm when we got on the ship. I reported the problem and someone looked at it while we were out. The cabin then got cool enough to be comfortable, but the only time it was really cool was when it was cooler outside and raining. The hallway to our room remained very warm all cruise. Our room steward had just returned to the ship and was commenting on how warm it was. Most of the public areas were very warm when we boarded the ship. I wonder if some of the air conditioning had been turned off during turnaround. By the time we finished dinner, the public areas had cooled off. I really enjoy a full promenade deck on a ship and thought that EOTS had one. Unfortunately the bow portion of the promenade was blocked off. It obviously had been closed off for some time. But that left at least a 3/4 promenade until the 2nd day when the aft portion was blocked off, and then most of the port side was blocked. I was quite disappointed. I know that for most people this wouldn't be a problem, but then I wouldn't care if they closed the casino. Cabin - We were in 7168, an aft mini suite. I booked this cabin because we really like watching the wake and the more expansive views. We liked this cabin, but it is not for everyone. There was a lot of motion and vibration. DH said it was like being rocked to sleep, but I think many people would have problems getting to sleep in this cabin. The cabin is right over the Spotlight Lounge. I was concerned before the cruise that this might be a problem. It might be if the Spotlight was busy, but it's so rarely used that this wasn't a problem. Food - Our last cruise was on Carnival and we were not impressed. The food on the EOTS was much better. I though the food in the MDR was better than in the Windjammer. The service in the Windjammer was the best I've had in a buffet. We had lunch in the MDR on day because I wanted the Tutti Salad. It wasn't as good as I remember from the Mariner of the Seas. They were having problems running out of items. We had dinner in Chops which was good, but not fabulous, except for the Key Lime Pie which was just awful. The best dessert is actually a drink - the Red Velvet Cake, which tastes like a chocolate covered strawberry. We had the same problem on this cruise as we had on our previous Royal Caribbean cruise - the dining hours just don't work for us. Having dinner at 9:00 pm is not unusual for us, especially on vacation. We had one night where we ran up to the Windjammer at 8:55pm to make sure that we had dinner. I think the MDR should be open until 9:30 and the Windjammer until 11:00pm. Also I don't understand why the Windjammer is closed for so long in the afternoon. On port days we often come back hungry, and since Royal Caribbean doesn't have many choices for food at 4:30pm, they are easily overwhelmed by the crowds at that time. Entertainment - We enjoyed the shows and bands. We really liked the EOTS orchestra which did a couple of jazz sets in the atrium on the last day. We missed the first comedian and wished we had missed the second one. We loved the parade of flags on the last night. I just wish that we had gotten there earlier to get a better spot. I liked the way the atrium was used, but the other venues were often the wrong ones for the event. For example, Karaoke should be in the Spotlight lounge and trivia should be Boleros. You often need to get to activities early, because the space is too small for the activity. I did enjoy the trivia and won a highlighter. Ports - We were scheduled to stop at Costa Maya and Cozumel. We missed Costa Maya due to high winds. I've missed two ports on my 10 cruises - both times it was Costa Maya. I was really disappointed because I was looking forward to trying Maya Chan. However I was pleasantly surprised that as a consolation prize, we docked at 7:00pm in Cozumel. This meant that the shops and casino were closed that night, so I really appreciate that RC chose passenger satisfaction over profits. I really expected that we would just spend the extra time floating in the Caribbean until morning. Fellow Cruisers - There were a lot of large family groups on this cruise, including a wedding which added a nice touch. All in all, it was a good cruise. Our most recent cruise before this one was a 5 night cruise out of Galveston on Carnival, so this was a chance to compare the two. It really comes down to personal preference. For us Royal Caribbean is a better fit than Carnival. Read Less
Sail Date: June 2019
We had 7 cruisers, 2 teens, 2 young adults, 1 middle aged adult and two grandparents.From the time we set foot on the ship until the time we sadly left everyone had a fabulous time. All the meals in all the venues were excellent. We ate ... Read More
We had 7 cruisers, 2 teens, 2 young adults, 1 middle aged adult and two grandparents.From the time we set foot on the ship until the time we sadly left everyone had a fabulous time. All the meals in all the venues were excellent. We ate dinner every night in the My Fair Lady dining room and our servers, Joel and Mark, could not have been friendlier or more efficient. They were so funny and made us laugh throughout our meals which were always delicious and plentiful. We had 4 junior suites Our room steward was Joseph and he kept everything in perfect order and was always ready to help in any way. All the staff were friendly and helpful and it was such a pleasure to be around them. Yes the ship is old and there is some rust but everything was clean and in working order. There was entertainment for all of us to enjoy and the shore excursion in Cozumel was definitely a highlight. 5 of us went snorkeling and swimming in the Cenotes and had a wonderful lunch provided by the guide who was helpful and informative. The only negative experience was shopping in Cozumel. The shop keepers were so pushy and obnoxious we finally gave up and went back to the ship. This was our second cruise with Royal Caribbean and we would go again. Read Less
6 Helpful Votes
Sail Date: June 2019
Ship: All the other reviews are spot on. The cruise ship itself is in rough condition. There is rust absolutely everywhere on the outside of the ship, and it will make you feel as if you've made a mistake to spend your hard earned ... Read More
Ship: All the other reviews are spot on. The cruise ship itself is in rough condition. There is rust absolutely everywhere on the outside of the ship, and it will make you feel as if you've made a mistake to spend your hard earned money on this vacation. However, once you are inside the ship, it is as clean as any ship I've been on, and it is very well kept. The Centrum area is incredible with the natural light, and the outside views that you get. This is an often overlooked item that is missing with other larger Royal ships that seemingly close off the interior public areas from ever receiving natural light and ocean views. The casino is extremely smoking. On Oasis class and Anthem class, the casino is split into smoking and non-smoking, but on Enchantment, it feels like you're in a cigarette tray. I wanted to spend more time playing, but my eyes began to burn because of how bad it was. The smell also travels into Boleros and the theater lobby and makes the ship feel extremely dirtier. Food: The food was good. I've been on Freedom, Anthem, and Oasis, and the food was very similar across the fleet. There are common menu items across all the ships menus, but I did not have a bad meal and certainly cleared my plate every night. We did not try Chops, so I can't comment on that, but we spoke to a few couples that said their Chops experience was incredible and they booked an additional reservation because of that. Also, the Solarium Bistro pizza is a quality mid-day snack. The same pizza as Sorrentos on the other ships, but it gets the job done. Drinks: We had the unlimited package, and took advantage of it. It was great to try wines and have bartenders make interesting drinks without fear that we would not enjoy it. If we weren't a fan, bartenders were happy to switch up drinks and let you try something else. If you're on the fence about the package, just buy it. At $62/day, you're only looking at about 5-7 drinks, which will come and go faster than you would expect. Room: Had a deck 2 ocean view room. The window itself had specks of rust on it, and the surrounding port hole was completely covered in rust. If I hadn't known what to expect, I would've been concerned at the state of the ship. However, the rest of the room was great. The mattress was firm, but comfortable. The shower was small, but effective with good water pressure. For the price, it was a great experience. Staff: Wow. Just wow. They are all incredible. I was skeptical when the other reviews stated that the crew was the best part of this ship, but it's so true. All of the bartenders have a smile in their face and are happy to speak with you. Our waiters were incredible and our room steward was great as well. I honestly can't think of a bad experience I had with any of the crew members. Shows: ... oh boy. I'll start by saying that the variety acts were great. We had two comedians with stand up routines, and they were good. You'll get the same ol' cruise ship toilet jokes and what not, but they're always good for a laugh. On the other hand, the stage shows were just absolutely terrible. Let me preface this by saying that the talent isn't terrible, but the shows are just not good. Show one is Stage to Screen. A show that was touted as being musical performances of popular broadway shows that were turned into movies... but instead they chose songs from some of the least popular shows or the least popular songs from popular musicals. It just wasn't good. Feel free to see it, but just know that you'll probably regret it. The second show was Can't Stop the Rock, and oh boy was it just the worst thing I've ever seen. This show's description is that the cast was trying to save rock music. We were excited to hear some classics after experiencing the catastrophe of Stage to Screen the night before. The "rock" songs they chose for this show included music from Destiny's Child, Will Smith, Whitney Houston, and a song from Romeo and Juliet... Like.. come on. If it was touted as songs from random 80s and 90s movies, then sure, but the preface of the show made absolutely no sense. I've never seen more people leave a theater during a cruise show. Read Less
8 Helpful Votes
Sail Date: June 2019
If you like shiny, new things...have to have the newest, released today tech, or car, or whatever...Enchantment might not be for you. That said, it still can be. Enchantment has been in the water for a little over 20 years. Yes, there ... Read More
If you like shiny, new things...have to have the newest, released today tech, or car, or whatever...Enchantment might not be for you. That said, it still can be. Enchantment has been in the water for a little over 20 years. Yes, there are some rust spots. Yes, the decor is of that time. But this ship has a certain character that is not available on many of today's ships - never once did it feel crowded, despite being a fully booked cruise. Never a fight over deck chairs, whether in the main pool area or Solarium. Never a long wait at Windjammer. Never a struggle to get served at any of the bars. In fact, the longest line we encountered was for the early "self-assist" disembarkation, and that didn't take more than 10-15 minutes! Embarkation at Galveston: Easy. We arrived around 12:00, parked at the Falstaff garage based on reviews here, and were walking through the security line by 12:15-12:30. We had a JS, so we did get to use the shorter line, but either way it was moving smoothly. Once onboard, the signs said our rooms would be ready around 1:30; so, obviously, we headed to the Viking Crown to watch the activities and relax - why not start using the Deluxe Drink Package to welcome ourselves on the ship! Cabin: JS8650 - roomy, full bath, big closet, lots of drawers, sitting area, nice balcony. Only draw back, likely due to being built in 1997, only a few electrical outlets. We made due, however. This was our first time in a JS, and, this will have to be the standard from now on! The extra room, and the full bath were well worth it. Our cabin steward, Zury, was perfect. Friendly, without being phony, and any time we needed anything he made sure it was taken care of immediately. He was never intrusive, and always made sure we had a beautiful cabin to return to - whether in the middle of the day or in for the evening. Itinerary: We set sail Friday and the Muster was typical. Friday evening and Saturday were at sea. While Enchantment doesn't have an amusement park onboard like the new ships, as I said above the pools were not overcrowded, the common areas were likewise freely movable and enjoyable, and the entertainment was talented. The band that played in the Centrum was great. Sunday was Costa Maya. We had a reservation at Jamie's Blue Reef. A quick $8 cab ride over, and within minutes we were under our personal palapa, with drinks in hand and food on the way. They were most hospitable. Within a few minutes we were brought a sampler tray of fish tacos, quesadillas, fresh made pico de gallo and guacamole with chips, and some really good onion rings! There were lots of folks coming through the beach wanting to sell various things (typical for any Caribbean beach day) but none were forceful. A simple no thank you, and they moved on. When anyone was interested, they made their sale, and moved on. Jaime's is clean, incredibly accommodating, and I would recommend. I read reviews of Maya Chan, and it sounds amazing as well, but they were booked, and Jaime's was not. We were not disappointed. If we do this trip again, we might try Maya Chan just to see the difference, but I would return to Jaime's easily. Monday was Cozumel. We did the 3-reef snorkel through Royal excursions. It was great. A small boat - I think there were about 10-12 of us - and a crew consisting of the captain, the main guide (Gil) and 2 assistants that aided with equipment and also went into the water to ensure safety. And safety was paramount. No alcohol, no games. Just snorkeling. We went to 3 different areas, and at each, Gil would explain the differences in the reef, the types of sea life we would hopefully encounter, and would get in the water and point out special sightings as he would find them. I would definitely do this excursion again. Tuesday at sea, and Wednesday was return to Galveston for disembarkation. Main Dining: We had MyTime dinner. On the first night we were seated at a window table with Ludy and Lyssa as our waiter and assistant. They were exceptional. The food was really good. I have read varying comments on food and it seems from ship to ship it varies. We found Enchantment MDR to be a very nice dining experience. As we left dinner the first night we asked the Maitre D' if we could have a standing reservation for each night at the same table with Ludy and Lyssa and he quickly accomodated our request. The braised lamb shank was "fall off the bone" tender; the onion soup was terrific, the sea food vol-au-vent was really special; on one evening I tried the pasta carbonara and it was not up to par so Ludy quickly replaced it with the entree my wife had and it was delicious. On another night the same thing happened in reverse but I can't remember what my wife ordered - again, Ludy quickly replaced and all was perfect. On the first night, we asked for a cheese plate app to share as a starter with our wine as we looked over the menu options. Each night thereafter, as soon as we arrived, a cheese plate was brought out and Lyssa brought our wine order without having to ask. Service! Snacks: We had a couple of breakfasts in Windjammer and several snacks at Park Cafe in the Solarium. Everything was well prepared and tasty. And, again, the longest line we encountered was maybe 6-8 people waiting for the Park Cafe to open and start serving pizza. Fitness/Exercise: The fitness room is small, but well stocked with machines for most tastes. We did morning stretch and abs workout class with Gary from 7:00-8:00 each morning, and he also led yoga on 2 days from 8:00-8:30. He was friendly, supportive as a coach, and it was a great way to start the day. Entertainment: We did not attend any shows. Just not our thing for this cruise. We both just wanted down time. The music in the Centrum was very enjoyable, and on a couple of occasions we sat listening to music or enjoying some of the crew led games/activities and it was always enjoyable. Overall: We are not "big ship" types. I think the most modern ship we have sailed is Adventure. Again, if your thing is having tons of amusement park opportunities, there are plenty of ships available. If you are more into relaxation, with more than enough opportunity for some fun, Enchantment still provides a great get away in a beautiful environment. Read Less
1 Helpful Vote
Sail Date: June 2019
This was our first Royal Caribbean cruise and we ended up on Enchantment because it was the second cruise as part o a travel package that we purchased through our travel agency. I have never been on any of the bigger ships before, so my ... Read More
This was our first Royal Caribbean cruise and we ended up on Enchantment because it was the second cruise as part o a travel package that we purchased through our travel agency. I have never been on any of the bigger ships before, so my review is not based on comparison to those types of ships. I've done one Carnival cruise (Sensation) and then this one on Enchantment. My initial thoughts were that for being one of the older RC ships, it was still nice, I looked like there were a lot of renovations done on some of the interiors and the staterooms. We thought the food great on the ship as well, especially in the Windjammer and the main dining. We did not pay for any of the specialty dinings because I didn't really think it was worth it. The quality of the food in the main dining was excellent and there was even an option to purchase a steak or surf and turf meal in the main dining. We purchased the drink package, and while I thought it was worth it based on the volume of drinks that we had each day (about 5-6 per person, not even including the sodas and the bottled water that we had as well). My only complaint about the drinks on this ship was the beer selection and the quality of some of the mixed drinks. I didn't find much in the way of draft beer on this cruise (I don't think I found any actually) and there was no craft beer whatsoever. Some of the bars such as the Schooner and Boleros has a decent selection of international beers such as Red Stripe, Guinness Stella and a couple of German beers though. Most of the time, when we ordered a drink of the day, it tasted watered down. I think this is because most of them were pre-mixed but depending on the bartender, some of them made the drinks fresh which ended up being a much better cocktail. There was a bloody mary bar on both sea days, so we took full advantage of that as well. All in all, the drink package was worth it just depends on what type of beverages you prefer. The activities on this ship were not up to my expectations. As I said earlier, this was my first RC cruise, so I don't know if this is standard procedure for them but I felt there was a lack of activities compared t my prior cruise on Carnival. Don't get me wrong, there was plenty to do and we were never bored. However, it seems like the way they schedule most of their activities, they are don't so there is no overlap. This might be so people don't feel like they are missing out but I felt it ended up making a lot of the events more crowded. We are huge karaoke people, so we were very much looking forward to showing off our talents on this ship. However, this was the biggest disappointment of the whole trip. On our last cruise, we were able to do karaoke every night and the selection of songs was what you would see at any typical karaoke bar on land. On this cruise, the selection of songs was sub-standard and I think because of the lack of activities overall, the karaoke was over-crowed each night. It was so crowded that unless you signed up right when it started, you were not going to be able to perform. By the second night, we decided to not bother with the karaoke and either just stay at the other events that might've run up until the start time of just go grab a drink somewhere. The activities staff were excellent though. We loved their attitude and energy. This cruise was out of Galveston, which was also our first time porting out of there and we were quite pleased with the ease of getting to and from the terminal. I would go back to Galveston for a cruise again because it is less hectic than going to Miami or some of the other larger ports. The two stops on this cruise were Cozumel and Progreso. I had never been to either before and based on what some of the employees on the ship were telling us, this was one of the first stops in Progreso. Cozumel was nice, a good tourist location with plenty of restaurant options and shops. Progreso, not so much. It was run down and not very relaxing. We probably only stayed off the ship after a few hours at the beach before heading back because there was not much to do and were were constantly being bothered by locals who wanted to sell us stuff. I guess this is common in a lot of locations but we saw it more so in Progreso than in Cozumel. Overall, a nice vacation. I would not go back to Progreso but I didn't mind Cozumel. I would like to try a different RC ship in the future though to see if there is more to do on a different ship. Read Less
2 Helpful Votes
Sail Date: May 2019
The food was great, and the service was amazing. We purchased a dining package, but this is a very small ship, so there is only 1 specialty dining option, Chops Grille. The food at Chops was very good, but there wasn't much variety. ... Read More
The food was great, and the service was amazing. We purchased a dining package, but this is a very small ship, so there is only 1 specialty dining option, Chops Grille. The food at Chops was very good, but there wasn't much variety. We chose to dine in the main dining room most days. We also did a Chef's Table experience one night, and that was great. Very good wine and the food was amazing. We ate at the Windjammer buffet for breakfast on port days, but it was so crowded. We avoided it for the rest of the trip. We also purchased The Key, which was definitely worth it. Early boarding and disembarkation, Wi-Fi, and VIP seating at the theaters was all very nice to have. At the end of the cruise, we were able to walk straight off the ship through customs. We left our room at 7:40am, and were in our car by 8am. We stayed in a Junior Suite, and the space was amazing. We will definitely book suites in the future. So. Much. Storage. The worst part was the pools. If you don't want to get kicked in the face by a child every 2 minutes, stay away from the main pool. There's a kid's pool, but they invade both of the pools on the sun deck. It's impossible to enjoy yourself. But the Solarium Pool was adults-only, and you can get a little sun even though the area is enclosed. But it would still get a little crowded on sea days (it's a tiny pool). I got a pedicure at the spa, but it wasn't very pleasant. The nail tech spent the entire time trying to sell me things like detox tea. Not very relaxing. The activities at the bars get very crowded, so get there early. Getting off of the ship at Costa Maya was a NIGHTMARE. We got there at noon, and everyone tried to get off the ship at the same time. We missed our excursion, even though we walked directly off of the ship to the pier. A lot of other people got left behind too. I'm not sure what happened with that port, but it was absolute chaos. But we ended up spending the day on the ship, and were actually able to enjoy the pool. It was deserted. Wonderful time. Getting off at Cozumel was much easier, I booked a dive and had a great time. The ports are the usual over-commercialized cruise ports with very aggressive vendors. The ship shows its age. Rust everywhere, stains on the furniture in our suite, torn carpet, dents and scuffs on the wall, etc. But the room was always spotlessly clean. Overall, we will cruise with RC again, as we're only 1 hour away from the port. It doesn't get much more convenient. But we probably wouldn't cruise on this ship. It was just so crowded. Read Less
1 Helpful Vote
Sail Date: May 2019
Ship shows outside signs of its age. A good paint job would fix this. This ship was chosen as a trip with our grandchildren and convenient, out of Texas. We did encounter issues, such as A/C and plumbing. Supervisor Staff and Diamond ... Read More
Ship shows outside signs of its age. A good paint job would fix this. This ship was chosen as a trip with our grandchildren and convenient, out of Texas. We did encounter issues, such as A/C and plumbing. Supervisor Staff and Diamond Concierge was helpful. We ate in dining room every night but one, waitstaff felt very inexperience but continually asked us to remember to fill out survey. (Which we did) Food was okay but it seemed like the same items every night. The buffet was even worse. It was the same options everyday for lunch. The best meal of the week was room service one night. The only dining options at night are Main Dining, Buffet or Chops (fee). It would be nice to have at least one more. Our cabin steward was a little distracted (due to family issues) but good enough. Our grandson (8 yrs, almost 9) really enjoyed the Kids Club. He went every night and was always excited to go back. The ship shows signs of age, especially outside and there are no frills and thrills like others her size. The entertainment staff was talented and we enjoyed the shows. Read Less
1 Helpful Vote
Sail Date: May 2019
Took this cruise mainly because it was a different ship at our home Port. We we're not disappointed in the service and staff. After 15+ cruises on many different ships, the service on Enchantment was probably the best we've ... Read More
Took this cruise mainly because it was a different ship at our home Port. We we're not disappointed in the service and staff. After 15+ cruises on many different ships, the service on Enchantment was probably the best we've ever had. Our cabin attendant Priscilla was extremely efficient and accommodating, always with a smile. The Windjammer had one of the managers that was "Top Notch". Steven was all over the Windjammer dining area, checking on the guests, and occasionally belting out a tune tableside, and had an infectious laugh that made my day. In the conceirge lounge, Perla handled any requests you had with efficiency and a friendly smile, and our waiter, Ida couldn't have been better, would like to have taken him home with me. Ship needs work/refurbished badly. Paint, woodwork bad, needs basic drydock refurbish. All in all it was a good cruise, with above and beyond service. Read Less
3 Helpful Votes
Sail Date: May 2019
We are platinum with RC and love sailing on their mega ships but wanted to take two family members who are new to cruising on a slightly less overwhelming voyage for their first experience. We chose EoS since it sailed from our home port ... Read More
We are platinum with RC and love sailing on their mega ships but wanted to take two family members who are new to cruising on a slightly less overwhelming voyage for their first experience. We chose EoS since it sailed from our home port (Galveston, Texas) and offered very low rates for balconies on the five day itinerary to Costa Maya and Cozumel. The mid-May sailing avoided Spring Break and Memorial Day crowds, plus kids are still in school so we expected a grown-up set of passengers and calm weather. And that is how it worked out. We were the only ship docked in both ports, which improves the experience, especially in Cozumel. And the smaller ship offered plenty of good food and less hassle than the 4,000+ ships sometimes provide. Pros: Very low fares for balconies, good food, quiet passengers, mild (but windy) weather (in the 80s for Mexico is on the cool side) and smooth embarkation Cons: Rusty ship (rust everywhere: on the balconies, windows, around doors, along outside walkways) even though the ship is kept clean. Worn carpet, stained upholstery, chipped bathroom surfaces, discolored mirrors, scuffed flooring - all the signs that a ship needs a refurbish. The EoS is a small, comfortable ship but it desperately needs to be given a makeover. It was not dirty - just very worn out, faded and shabby. The service was good, with pleasant, attentive dining room staff and cabin stewards. The production shows were decent and the cruise director was relatively low-key (for a cruise director.) They played new movies on the big screen at the pool and kept the soft-serve ice cream machines filled 75% of the time (which is pretty good on a warm weather itinerary.) The small cafe on deck 9 aft had a surprisingly good salad bar every afternoon and the Solarium was spotless and not heavily used. We had a nice, quiet voyage for an excellent price with no complaints aside from the rusty conditions throughout the ship. Our family members are now cruising converts and our next sailing will be on one of the larger, newer ships - but this was a pleasant way to test the waters (and enjoy crème brûlée every night into the bargain.) Read Less
4 Helpful Votes
Sail Date: May 2019
We started cruising in 1992. We go on 1 or 2 a year. My wife and I decided to go on Enchantment's first cruise out of Galveston. Boy are we glad we did. It was the best cruise in years. Yes the ship is older and yes it could use some ... Read More
We started cruising in 1992. We go on 1 or 2 a year. My wife and I decided to go on Enchantment's first cruise out of Galveston. Boy are we glad we did. It was the best cruise in years. Yes the ship is older and yes it could use some more paint but the crew and the food more than makes up for it. The food was above expectations, especially the windjammer. The crew was unbelievable even though we expect a lot from RCCL. As a rule we expect Royal to be a step above the rest and they rose above that. We did not do any shows. Grand Cayman was OK as usual. Cozumel seems to never change. Costa Maya is horrible.Just a poor poor town and beach. We went to the beach and stayed 20 minutes. Took taxi back to port area. Port area is very nice and clean. There is no reason to leave the port area. Read Less
3 Helpful Votes
Sail Date: May 2019
The room 3068 -good The Ship- ok lots of visible rust The coffee beverage card- insanely stupid and screws You over: buy a card $32-34 good for 15 drinks NOT!! It is treated as 1 mark off for every expresso shot. So if a drink is $3 ... Read More
The room 3068 -good The Ship- ok lots of visible rust The coffee beverage card- insanely stupid and screws You over: buy a card $32-34 good for 15 drinks NOT!! It is treated as 1 mark off for every expresso shot. So if a drink is $3 or 5 if it has more than a single shot they will mark your card for every shot. $3 cost for an Americano they charge you 4 drinks on card. So you can only get 3 and 3/4 drinks for a total of $12 if bought outright but $32 + if you use discount card !! Bad math jerks!! I can buy 15 $5 Frappuccinos for $75 but only 3 3/4 Americanos - YOU ARE STUPID IDIOTS!! Staff - they were great if not amazing this trip over last year. FOOD- can you say average and lacking in choice and mediocre quality!! Entertainment- good comedians but lounge performances were highly lacking. You have cut corners so much that you SUCK!! Royal I gave you two years and $$$$ thousands of dollars. Carnival kicks your but at everything!! I suggest you go over to the compete date learn how it’s done right. Read Less
3 Helpful Votes
Sail Date: April 2019
We have been on many cruises. First time on Royal Caribbean. Worse, boring, and not friendly Cruise ever!! No entertainment on the pool area deck. The DJ was terrible in the Viking Lodge ,stopped the music, and turned on all bright lights ... Read More
We have been on many cruises. First time on Royal Caribbean. Worse, boring, and not friendly Cruise ever!! No entertainment on the pool area deck. The DJ was terrible in the Viking Lodge ,stopped the music, and turned on all bright lights every time someone spilt a drop or dropped a drink. The centerium area of the boat was mostly dead and the bar was design were your back was to entertainment area. The ship was old and didn’t looked kept up. There were a few issues with the electronic part. Even the guy doing (employee) music trivia complained about the age and out dated equipment. Honestly felt like we were at a floating nursing home. If bingo is your thing, Royal Caribbean Cruise is for you. On a positive note, we did like that the drink package was unlimited and usable off the boat. CooCay was very nice and well kept. Pool was clean and service was decent. CooCay was definitely the best part of the whole trip. Never again! Carnival ships in the future. Read Less
Sail Date: April 2019
Embarkation was easy with the KEY program. We arrived around 11am and were brought right onto the ship even though our rooms weren't ready until about 1pm. I bid and won on the Royal Up program and was upgraded from Ocean View to a ... Read More
Embarkation was easy with the KEY program. We arrived around 11am and were brought right onto the ship even though our rooms weren't ready until about 1pm. I bid and won on the Royal Up program and was upgraded from Ocean View to a Balcony Cabin the night before we left! The cabin itself was a balcony (7160) at the aft end of the side of the ship. It was the perfect balcony as it seemed more private than the rest with a solid steel divider between the adjacent balcony, and nothing to the other side. The staff are what made this cruise well worth it. After 5 other cruises with Royal Caribbean and 2 on other lines; the staff on this cruise went so much further to make sure we were happy for the entire cruise! The ship itself was showing it's age a bit. There were bits of rust showing in places and during the cruise parts of the pool deck were closed from time to time for repainting. The entertainment was pretty good for this smaller ship - the parade of flags was well worth it! If there's one reason to go back on this ship it's between that and the crazy amazing staff. Read Less
8 Helpful Votes
Sail Date: April 2019
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding ... Read More
Let me start by saying we are not fussy cruisers. My wife and I take most things in stride. If your looking for a brand new ship then cruise in a new ship. This one shows her age BUT....we had a great time. This was our 40th wedding anniversary and we were joined by my wife's twin sister and her husband doing their 38th anniversary (kids lol). We have cruised most ship from Oasis class down. We made diamond on our trip as well. Boarding was a breeze. We got to the port at 11:00am and were on the ship by 11:30. This was the fastest embark I've ever had. Then we had a nice lunch in the Windjammer and hit the pool and the hot tub before going back to our room for muster call. We ate at the included dinning only. The first night they wanted to split us up to 2 tables. They quickly straightened it out. While the menu is a bit repetitive we still found good food to try. The wait staff was truly outstanding. The vision class of ships have a great view from most public rooms. The smoke from the casino is very noticeable in near by rooms like Boleros. Being a non smoker this was a real downer. They need better ventilation in the casino. Finally a great shout out to Luni in guest services, Gener and Inyoman our wait staff and Martin in Windjammer. These and many others made this a great cruise for me! Read Less
2 Helpful Votes
Sail Date: April 2019
We chose Royal Caribbean based of off the vibrant brochure and commercials we wanted to go on a cruise thought wld be full of excitement. First off our room was incredibly small the shower was very small the shower head would fall off and ... Read More
We chose Royal Caribbean based of off the vibrant brochure and commercials we wanted to go on a cruise thought wld be full of excitement. First off our room was incredibly small the shower was very small the shower head would fall off and the water didn't go down the drain completely which left it with a uncomfortable smell. The bed is like sleeping on the floor extremely painful to sleep on. Dont be confused by the pictures of the ship it is a very dull and unappealing sight. When we were on our final destination the pictures and television showed us an amazing view of a beach with a waterpark but when we got there the beach looked like a construction site there was no waterpark just a bunch of signs saying coming soon. The food was decent but again not as advertised. Also there is no iron in your room they wont tell you that but instead they will let u get ur clothes pressed for a small fee...found that out the hard way. The crew was the best thing about the cruise. We will not be going on anymore Royal Caribbean cruises I'd rather get on a raft and pedal myself than to go on another Royal Caribbean cruise. Never been so excited to get off of vacation Read Less
4 Helpful Votes
Sail Date: April 2019
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was ... Read More
I choose this cruise because of the destination and the pictures on the web. However, I quickly found out that this boat was not at all how it looked on the site. The paint was peeling on the wall of the boat inside and out. Crew was painting areas of the boat throughout the trip. The boat had nothing exciting to do. The arcade only had 4 games. It was the size of a closet. The pool was over run by children day in and day out. The hot tubs were consistently occupied by children And they were supposed to be open 24 hours but were closed each day before the pools as well. This was not a boat for couples or married pple. Only families with small children. The food was less than average and our beds were like sleeping on a slab of concrete. We had back pains every morning and tossed and turned all night. Cococay Beach was horrible. It was under construction and there was basically nothing to do there at all. Nothing like we expected. Total disappointment. Read Less
2 Helpful Votes
Sail Date: March 2019
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for ... Read More
We loved our cruise on Enchantment of the Seas! We were so completely happy with everything and do not have a single complaint!! We are already thinking about our next possible cruise vacation. It really felt like an excellent value for our family ... there were 9 of us including 4 children ages 10-17. We had 3 interior cabins on deck 2, slept 3 in each and were very happy with our accommodations! The rooms were clean and there was plenty of room to store/hang our clothes and to slide our empty suitcases under the beds. Two of us had cruised in the past on Royal Caribbean and had certain expectations ... we were incredibly pleased that they were met including the towel 'art' in our cabins on nights 2 & 3. I had read many of the reviews on this forum (they made me so nervous!) and yes, the ship shows its age if you look critically, the windows are not sparkling clean, there were no ice sculptures, lobster and filet mignon are only offered for an additional charge in the main dining room, it doesn't have as many features as the bigger newer ships ... but none of those things affected our enjoyment in any way. We watched YouTube tours of the ship beforehand so we knew exactly what this ship did and didn't have ... we were originally thinking of going on the newer Mariner of the Seas (that looked amazing!) but that was more expensive and was going out of Miami. Since we already had our vacation dates planned and flights to Orlando booked we had limited cruise options that fit inside those dates. Next time we're going to pick the cruise first and plan our whole vacation around it rather than squeezing a cruise into our existing vacation. Enchantment was going out of Port Canaveral and the dates worked. The staff were so friendly and helpful. There was an abundance of delicious complimentary food available. We ate dinners in the main dining room using My Time dining ... we had 7:45pm reservations that allowed us to watch the sunset on deck each evening. On the final evening our table wasn't ready on time but that worked out in our favor as we were able to watch the International Parade of Flags and then still be in the dining room late enough for the Farewell song by the chefs and waitstaff. We loved our waiter Venice! And the food was delicious. We ate breakfast and lunches at the Windjammer Cafe and were very satisfied! Next time we will need to eat a dinner in the Windjammer Cafe since the buffet looked amazing. The 'barbecue' buffet lunch on Cococay was also impressive and delicious. We loved Cococay! We paid for the glass bottom boat excursion but it was cancelled due to the weather (it was windy and the sea was choppy) so instead we swam and snorkeled in the shallow waters at the beach, using the free lounge chairs. The new pier being opened was great ... it made getting off and on the ship so easy. 7 of us were first-time cruisers and there was a little seasickness ... even though we had very gentle seas, you still feel the motion, especially when sitting in the dining room. I don't understand how some people claim you don't feel anything ... I definitely feel the motion - it doesn't make me sick, but it's a little weird until you get used to it. Using seabands helped. The whole process was really easy - we booked through a travel website which offered us $50 onboard credits for each cabin, we used the Royal Caribbean app to check in and printed our own luggage tags. None of us had passports but we all have Enhanced Driver's licenses so that was fine for the Bahamas and birth certificates for the kids was all that was needed. Getting on the ship was fast since we had done everything online using the app and then we kept our luggage on the last day so we left the ship after eating breakfast and had no wait at all. Getting into the port we accepted the services of a luggage porter who put all our suitcases on a cart and took us through customs right away instead of having to wait in the long lines with the people who chose not to use a porter. He brought our luggage to our rented van in the parking garage. We gave him a tip and that was $ well spent ... it probably saved us 45+ minutes! We did our research and knew what we wanted to do at each port and on the ship and were prepared for what the costs would be. We brought water bottles to refill on board so we didn't need to spend $ buying water bottles or other beverages. Plus on Cococay there are complimentary beverage stations. The complimentary coffee, tea, ice tea, lemonade and other juices were perfectly fine for our needs. We purchased a few drinks at the bar and some wine at dinner but didn't bother with drink packages. (P.S. I noticed that drink packages and excursions are much cheaper if you buy them in advance rather than waiting until you are onboard.) We had an awesome time! The weather was beautiful, sunny and warm except it got a little chilly the first 2 nights with the ocean breeze. We really feel we got our money's worth. Thank you Royal Caribbean!! Read Less
2 Helpful Votes
Sail Date: March 2019
My husband and I have never been on a cruise before. There is not enough communication by the ship or crew. We didn't know the first thing about cruising and or the charges. This was the most expensive vacation we have every been ... Read More
My husband and I have never been on a cruise before. There is not enough communication by the ship or crew. We didn't know the first thing about cruising and or the charges. This was the most expensive vacation we have every been on we suffered charges after charges. Would you like internet? charge... would you like a better dinner than the buffet? charge. Would you like to do something when you get off the boat, charge, Park your car, charge. You cannot even find a private beach within walking distance in Nassau, they are all private and you have to pay even to go to the beach. You want to play bingo, charge. Not enough to do on this ship!! Also don't go to Nassau Bahamas , dirty stinky and you get bombarded by locals to buy stuff the minute you get off the ship. The beds are hard, we had a horrible loud noise in our tiny cabin for two nights before it stopped!! We didn't get much sleep Read Less
2 Helpful Votes
Sail Date: March 2019
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect ... Read More
We booked this cruise through the RC website, along with a Universal Orlando package. First two days were at Universal, lodging at the Hard Rock Hotel. All transportation was provided. I only mention this to say the communication aspect was kind of poor. We didn’t really get detailed instructions for the first part of the trip and had to figure things out as we went. I am comparing this to how a travel agent would handle this type of package. Saddest thing was the weather. 65 and a little rainy on ship-off day. Then, our day at sea was similarly cold, rainy, and windy. I’m pretty tolerant of being on a ship, but I was feeling pretty green after waking up on sea day. Captain said 10 meter seas! We upgraded to The Key and embarkation/debarkation were a breeze. I mean, amazingly quick and efficient. We self-carried off the ship and showed up at 7:10. By 7:15 we were off. Make sure to tell staff you have this and ask them how to use the benefits. It does include internet for all people in the cabin as well. We didn’t get much value out of this upgrade other than the things mentioned above, mainly because of weather and the nature of the ship itself. The ship is older and definitely shows its age in places. The cabin and hallways were worn from wall to floor. We had an ocean view at the back of deck 3 and I don’t think I’d do that again. We were right under the main kitchen and it was loud all night. However, the bed was comfy and everything worked. Service was top notch. Safwan, our room attendant, was extremely nice and attentive. He was great to the kiddos and always had a smile for us. Crisostomo and Mark, our waiter/assistant, were also amazing. Cris gave us a tip that made breakfast so much more enjoyable - eat in the Park Cafe! In all, it seemed everyone had a smile and a greeting for us that made us feel welcome. Food was good. As a former foodservice manager, I understand the difficulty in providing high level food to thousands of people. RC does an excellent job of this, though I wasn’t too impressed by the Windjammer. In fact, I hope I never have to eat there again. It was just too crowded and the food wasn’t that good. I’m comparing this to the Disney Dream buffet, which I thought was very nice. The pool deck is large and very nice. Two good size pools and four hot tubs. They opened the Solarium to everybody on the sea day, thankfully. Though I’m sure it annoyed the adults, there wasn’t much to do for the kids that day. Plenty of places to get drinks and they were consistently delicious. Speaking of drinks, I do wish I’d just bought the dang drink package ahead of time instead of the first day. Probably threw away $100 that way. We watched one show on night 1 and it was good. Just never managed to make it the other nights. It was Don Gray comedy and the kids loved it. Other nights we played bingo, trivia, watched karaoke, etc. The parade of flags on the last night was awesome! Never did gamble, but the casino looked decent. We have plenty of casinos at home, so it wasn’t a huge draw for us. Kids club was really well managed and the kids were always annoyed when we came to get them - a good sign! We utilized the kids club dinner once and enjoyed dining as a couple. As noted, the at-sea day was pretty lame. The crew added indoor activities, so it’s no fault of their own. We just had two kids cooped up in the boat. Originally had planned to use the Key for the rock wall and jumping attraction, but both were closed because of the weather. Nassau was fun! Last time I hadn’t really liked it much, but we walked down to Junkanoo Beach and the sun came out finally! Enjoyed some street food and drinks and swam the day away. The pier is open at Coco Cay, which made the benefit of priority status on the tender a non-issue. Well worth it of course, because it was so easy to get off/on the boat. While the water park still isn’t done, the humongous pool and new dining area is. Easily the best lunch of the cruise - they had some very good carnitas tacos. Weather at Coco was awesome and we just enjoyed every minute of the experience. Staff was quick to help with chairs and umbrellas. Tip: the farther you walk, the better your seat. Brought our own snorkels and used the complimentary life vests. Saw some fish and rays. Another tip: the pool is amazing and worth visiting. In all, we would do it again and hope for better weather. We liked RC for the fact that they make the whole cruise seem like a four night party. While Disney does kids very well, their adult activities sometimes seem like an afterthought compared to the plethora of things RC organizes for adults. Both have good kids clubs, but I think mine preferred RC because theirs was smaller and a little more personal. Read Less
1 Helpful Vote
Sail Date: March 2019
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure ... Read More
I booked this cruise at the last minute, about a month before it departed as a short spring break trip for my wife and daughter who is a freshman in college. My wife and I hadn't been on a cruise in over 25 years and weren't sure what to expect or how our daughter would enjoy it, however, a good time was had by all. Getting on and off the ship was really easy. We arrived at the ship about 5 hours before departure so going through the security and boarding lines only took maybe 15 minutes. We did the self-check out getting off the ship, and since our cabin was on the same deck and near the gangway, we got off in literally 10 minutes, super fast. If you are looking for the latest and greatest ship, this one isn't for you. The exterior of the ship showed it's age, and the interior decor is a bit dated, but it was very clean and comfortable so the appearance didn't matter to us. There was always a place to sit in the bars and public areas. The pool deck chairs in the sun filled up fast but we were able to find some. And we found plenty that were in the sun that were secluded away from the pool area if that is your thing. The pool bars are crowded, so at peak times it took time to get served. (Tip: Look for the waiters carrying the trays of rum runners and you'll get served quicker and it's a bit cheaper!) We did not buy any of the drink packages and this turned out to be best for us since we were going to be off the ship for two shore excursions, even with the high individual drink prices - $10-12 for a rum punch type drink, $~18 for two Blue Moon beers, $7.50 for two cokes. All prices include the mandatory gratuity. If you don't specify you just want the free water you will get $4 Evian water. I was under the impression that "cheap" bottled water was free, but that was not the case as on the day of shore excursions they had staff selling it for $2 a bottle. Then at other times you couldn't find it anywhere and had to stand in line to get water in a glass. This lack of free water would be my biggest complaint on this ship. The ship has a nice gym which we gazed at through the window but never entered. :-) However we did play ping pong, shuffleboard, and corn hole. The ship also has a climbing wall and bungee trampoline activities, and baby sitting if you need that. We purchased the wi-fi package and found it to be fast and reliable for the little times we used it. We also found the varied entertainment options on the ship to be enjoyable. Some were a bit cheesy like — Name that Lyric, 70's classic rock trivia, battle of the sexes, but still fun. The comedian show was very funny, and the RC singers and performers put on a good show. Basically if you like song and dance numbers, you'll be able to find something in your genre from the 60's to today playing somewhere on the ship. The late night pool deck dance parties were filled with young and old dancers and played classic dance tunes from the 80's, 90's, and 00's. Nightly movies were shown in the early evening on a big screen on deck. "Venom" and "The house with a clock in the walls" were playing during our cruise. The casino was easy to navigate and not too smokey and the wait at the bar was acceptable. The buy-in's at the tables were only $5 which was nice. The onboard shops had an assortment of go pro cameras, clothing, jewlery, and watches. My daughter bought a nice watch for her boyfriend at a significant discount, and of course tax and duty-free. We ate all our meals in the WindJammer cafe because our daughter isn't a big foodie so didn't want to be on a schedule, get dressed up, and take up to 2 hours for the meal. I can imagine the food was great though, because the Windjammer offerings were fantastic. Lots of different types of food and desserts to choose from. There was also a 24/7 soft serve ice cream available and pizza at night. We were never hungry on the trip. We took two shore excursions. One to Atlantis AquaAdventure in Nassau. The other snorkeling at the private beach Paradise Cove directly through Paradise Cove Snorkeling on Grand Bahama island. This was because our stop at CocoCay was cancelled due to construction so we docked at Freeport instead. Not sure how long the construction will last, but I would highly recommend this if you don't go to CocoCay. However, I would not recommend the Atlantis AquaAdventure. It is not a good value given the high cost (almost $500 for 3 people) and relatively short length of time at the venue. The Atlantis resort is massive, and it takes a while to shuttle to the resort, walk through the casino and grounds to get to the water slide areas, find a place for your stuff, and stand in the lines. There are 8 large slides there and we only had time to do 6 of them in 4 1/2 hours. Overall, this was a really nice trip that had something for my whole family. I would take another cruise again. Read Less
2 Helpful Votes
Sail Date: March 2019
This was my first Royal Caribbean cruise and I was so excited about it. We departed on a Friday at 4 PM and came back on Monday at 8 AM from Port Canaveral. The boarding process was simple and easy. Other than that, what a disappointment. ... Read More
This was my first Royal Caribbean cruise and I was so excited about it. We departed on a Friday at 4 PM and came back on Monday at 8 AM from Port Canaveral. The boarding process was simple and easy. Other than that, what a disappointment. We were in an adjoining ocean view room on the 4th floor next to the elevators. The design of the ship is terrible as there was a walking track right above our heads. We could here people above us starting at 6 AM each morning. The design for the bathroom is bad too as the shower faces out into the entire bathroom and it's very easy to accidentally wet everything outside the shower. The shower curtain was also gross as it had pink mildew on the bottom of it. You also have to call room service to have ice delivered as well as a corkscrew delivered and this typically took between 30 - 45 minutes. This ship is old and in desperate need of maintenance and painting as it looks worn and dated. There were several light bulbs out in the solarium pool area along with tiles missing in the overall design of the space. The food was terrible. We had 8:30 PM dining each night and the food was ALWAYS cold and the salad was soggy. I know how difficult it is to prepare food for a high volume of people, but I've been on other cruises and never received cold food. The crew was not friendly. I don't believe I received a smile from a single crew member the entire cruise. The entertainment was so dated. It was catered to 55+ age group. I heard that this ship is going to be docked for repairs in May and even with this knowledge my disappointment remains the same. No matter what ship I go on, I expect for it to be well maintained and for the staff to be friendly especially when an 18% gratuity is tacked on for everything. Royal Caribbean lost me as a customer forever because of my experience. The two positives from my perspective was that the bed was very comfortable and our cabin steward did a nice job cleaning our room each day. Read Less
Enchantment of the Seas Ratings
Category Editor Member
Cabins 4.0 4.0
Dining 3.0 4.0
Entertainment 4.0 3.9
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.6
Service 4.0 4.4
Value For Money 4.0 4.0
Rates 4.0 4.2

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