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Sail Date: July 2019
We had done a river cruise 2 years ago with another company. We were completely disappointed in everything about the cruise, except for the ports of call. The tour director was detached, never around, they said all inclusive, that was ... Read More
We had done a river cruise 2 years ago with another company. We were completely disappointed in everything about the cruise, except for the ports of call. The tour director was detached, never around, they said all inclusive, that was the biggest lie ever. After that experience we were very reluctant to do another river cruise again. I had voiced my concerns with friends in Perth Australia, they said try Scenic, they had tried it and loved it. So here we were ready to get on board, nervous, a little weary and very anxious Getting picked up at the airport in a private transfer was excellent. No waiting, no fuss. The driver was friendly and helpful. Arriving at the ship, well, let;s just say we gave a sigh of relief. They actually had security, the other ship did not. We were greeted at the desk like we were old friends. The desk staff, kind courteous and efficient.. The tour director, Darinka, she is awesome, I would cruise with scenic just to have her on board again! We were told go have a snack and a drink and they will collect us and bring us to our cabin shortly. Indeed shortly was correct! Our cabin #316, was excellent, loads of storage space, huge adjustable bed, sofa, chairs, a full bathroom with a bathtub and a balcony. A chilled bottle of Champagne awaiting our arrival, fresh fruit and a wonderful butler. Our butler gave us a run down of everything in the room, how to lower the window... The cabin,clean, a mini bar well stocked and we could order room service anytime. Every day there was a daily briefing on the next port of call, dinner, drinks and any info you needed. The dining was excellent, as professionals that we are we always like to dine alone since we see so many people in everyday , here we could. It was so nice to be able to do that. The food was excellent, great choices for vegetarians, great quality, great wine choices. Every evening there was some entertainment, we danced the night away a few evenings. The excursions well planned and executed, the welcome back home with a cool towel is always welcoming. Overall, we were very happy with Scenic, we will book another cruise for 2021 with them without hesitation. Read Less
Sail Date: July 2019
This cruise on the Scenic Pearl far exceeded our expectations! We loved gliding along the Rhine, Main and Danube Rivers and gazing at the picturesque scenery along the way from our balcony, the dining room, lounge and top deck, there was ... Read More
This cruise on the Scenic Pearl far exceeded our expectations! We loved gliding along the Rhine, Main and Danube Rivers and gazing at the picturesque scenery along the way from our balcony, the dining room, lounge and top deck, there was always something amazing to see. Our cruise director was outstanding and all the staff were friendly and attentive and worked hard to make sure we had the best experience. The gourmet food was delicious, plentiful and well presented. The excursions and enrichment activities were very well organized and we also enjoyed the free time to explore on our own. Some of the highlights for us: The beautiful scenery, Amsterdam from the canals, Melk Abbey, Nuremberg, Saltzburg with some Sound of Music sights, the wonders of Vienna and the beautiful Opera performed just for us, ancient villages, castles and ruins and the surprise Budapest light show on our very last evening was truly spectacular. We can’t rave enough about this cruise...it really was a dream vacation. Read Less
Sail Date: July 2019
Both myself and my wife were on the pearl this past 2 weeks. I would like to say that this experience was top notch! Everything from the shore excursions to the food, and overall service was excellent The experience was varied and in ... Read More
Both myself and my wife were on the pearl this past 2 weeks. I would like to say that this experience was top notch! Everything from the shore excursions to the food, and overall service was excellent The experience was varied and in depth and was pulled off without a hitch. My special thanks go to all the people on the ship and a well deserved special honorable mention to Darinka , our cruise director, who, in addition to being a top flight professional, is curtious, kind, funny, and tireless at her job, taking care of everything from on shore excursions to handling luggage transfers to and from the ship. The experience was executed to perfection. In addition, what a perfect way to get to know many new friends as the ship had around 150 passengers. This enables things to happen quickly and efficiently. Everyday can be either busy or relaxing. You choose............. The food was extremely varied with the chef tailoring the meals to the various ports of call. What was extremely worth while was their use of software via an app that worked very well . The app interfaces with your iPhone or your iPad etc enabled you to get valuable information from all sites we visited whether it was from an excursion or while cruising. Because of the GPS used, the app would recognize where you were and prompt you for more information on the site you are seeing or visiting. In addition, scenic has certain venues that are exclusive to scenic only. We were able to have a concert to ourselves in Vienna. My compliments to the Scenic Pearl and all the staff...... An all inclusive that truly was "ALL Inclusive"""" Read Less
Sail Date: July 2019
We chose this trip as some of our family had already booked, and it was something we thought we would like to do It was an amazing experience, and we all had a fabulous time. We would definitely recommend this to anyone First class ... Read More
We chose this trip as some of our family had already booked, and it was something we thought we would like to do It was an amazing experience, and we all had a fabulous time. We would definitely recommend this to anyone First class accommodation and meals, with an excellent itinerary with first class activities and outings included We hope to cruise with Scenic again in the future. It was so well organised and easy for passengers. The staff were wonderful and very friendly and accommodating All of the onshore activities were value for money, interesting and informative as well as a lot of fun. We felt very pampered and well looked after and couldn’t totally relax and enjoy our cruise holiday knowing everything was taken care of. The food and drink menu and waiters were amazing, and really made life on the ship so special, as did our cruise director, who made sure everyone had a fabulous time. Thankyou Scenic, for a truly memorable holiday Read Less
1 Helpful Vote
Sail Date: October 2018
Water levels were low so we ‘swapped’ ships twice. Started on Scenic Pearl, then Scenic Opal then Scenic Amber. Opal and Amber were newer ships so larger rooms. Service was excellent. Food great. Tours organized very well and cruise ... Read More
Water levels were low so we ‘swapped’ ships twice. Started on Scenic Pearl, then Scenic Opal then Scenic Amber. Opal and Amber were newer ships so larger rooms. Service was excellent. Food great. Tours organized very well and cruise director Andreea was amazing. The swaps were handled very well and pretty painlessly for us, with the exception we had to pack up twice but all luggage was handl d by the crew and in our rooms when we reached the new ship. Weather for October was well above normal so we were able to st on the top deck as we crises te rivers. Rm 234 at te back of the ship was very noisy on the Pearl but not so on the newer Opal ad Amber. Etertanmet rought on board was ver good. String quartet delightful. Would have enjiyed ports more had we been able to dock closer to town centres but low water levels found us needing to shuttle into centre of towns. Would definitely travel wt Scenic again. Read Less
1 Helpful Vote
Sail Date: September 2018
This was our first river cruise and Scenic was recommended to us by several friends and our travel agent. We took this cruise with 2 other couples as we all celebrated our 50th anniversary. We were certainly not disappointed!! ... Read More
This was our first river cruise and Scenic was recommended to us by several friends and our travel agent. We took this cruise with 2 other couples as we all celebrated our 50th anniversary. We were certainly not disappointed!! Everything about Scenic is first class, especially the dining, service, cruise director's attention to detail, punctuality and Richard was just plain FUN! We had to change ships in Germany because of low water and the transition to the Jasper was seamless. All the excursions were thorough, but never rushed. Always on time, local guides were excellent. The Pearl was extremely well outfitted; we were very pleasantly surprised with the bathroom size, closet space and the cleanliness was second to none. We cannot say enough about the Pearl staff; they were attentive without being overly intrusive; and above all so much fun!! We loved the whole River Cruise experience as we did not have to pack each day; just enjoy the excursions and then return to a wonderful balcony suite and prepare for dinner. We would highly recommend Scenic for river cruise travel. Also, all the info we received from Scenic prior to our departure was first class and very informative. We also called Scenic directly a few times before departure and our questions were also answered immediately and courteously. Read Less
1 Helpful Vote
Sail Date: September 2018
This was a gift for 20th service at my work! The different excursions were fantastic and well organized. The bike ride was magic and with the electric assistance, it was a great discovery. The cabin is really nice and gives a ... Read More
This was a gift for 20th service at my work! The different excursions were fantastic and well organized. The bike ride was magic and with the electric assistance, it was a great discovery. The cabin is really nice and gives a beautiful view we could enjoy with an opening window on the Danube! The cabin is always clean because of the efficency of the cleaning staff. The Chef is incredibly good, always surprising us with different tastes and presentations. The cruise was from Budapest to Nuremberg but because of the low water level, we were not able to go till Nuremberg with the ship. The weather is something we cannot control but we were lucky enough to have the sailing almost till the end. The only thing I would do a remark on is the time between some excursions is tight with the next one. Not much time to exercice and I was sad because no pool on the ship. But for me, it was an incredible experience and I would definitively say, Go for it!! Thanks to all the Fantastic Crew :) Read Less
4 Helpful Votes
Sail Date: June 2018
This was our first ever river cruise even though we have travelled a lot. Scenic were recommended to us by friends who had sailed with them last year and also our travel agent spoke well of them. We travelled from Amsterdam to Budapest ... Read More
This was our first ever river cruise even though we have travelled a lot. Scenic were recommended to us by friends who had sailed with them last year and also our travel agent spoke well of them. We travelled from Amsterdam to Budapest commencing late June 2018. We are fussy travellers and happy to pay good money to get the best that is available when we travel. I must say we were less than excited before our departure from NZ, probably because we really didn't know what to expect from a cruise. All I can say is that this was the most exceptional experience from the moment we arrived at the ship. We were in cabin 309 on the Diamond deck. We chose this cabin as it was well forward and were told there was less engine noise up front. Although The Pearl is one of the older ships, it had clearly been either totally refurbished or maintained to an exceptional standard. The cabins are not large on any of these river ships when you view the dimensions in the brochure and we were expecting to feel really cramped. This was far from the case. The design of these cabins is so good. The bed extremely comfortable and large, the bathroom very well appointed with a very acceptable shower space, loads of storage in cupboards, wardrobes and drawers and plenty of room for even four large cases under the bed. The deck arrangement with sliding power window works well. Three power points for charging whatever and a TV screen which tells you where you are, what's on and also offers TV, but I cant see why you would need the latter apart from BBC new perhaps. Wi-Fi was good just about all the way through the trip. The service was exceptional at any time of the day or night. The food was way beyond what we expected even given the great reports we had from our friends. The bar and liquor service well beyond generous with top end spirits, an excellent selection of beers and a good choice of local and regional wines....All totally complimentary. Pay your money up front for this cruise and then leave your wallet in the safe. I cannot recommend Scenic highly enough even though we had some issues with water level from Regensburg to Passau and spent 2 nights in a hotel in Vienna until the ship was able to catch up. The alternative arrangements were handled superbly and we were all housed together in Le Meridien which was an excellent central city hotel. No side trips were missed with the alternative arrangements. Just a little bit more time on the bus due to the schedule changes for those who did not wish to miss anything. Would I recommend this cruise. ABSOLUTELY. Even though Scenic are at the top of the river cruise price range, they still offer great value for money when you consider how inclusive they are. I would recommend top deck as forward as you can get. There was absolutely no noticeable engine noise and if you need to get back to your cabin from the lounge / dining it is a short walk. There is only one guest toilet at the front of the boat, so it is very convenient to be able to pop back to your own cabin if this is in use and its quite a long walk to the back of the boat. The crew all had wonderful senses of humour and worked so hard. Andrea the cruise director worked tirelessly and never seemed to be off duty. The chef and his team created exceptional meals with wonderful presentation and never repeated the same dish twice in 14 days. And what a treat...everything wasn't served with buckets of fries!! Well done Scenic. We will be back. Read Less
1 Helpful Vote
Sail Date: June 2018
ship very modern well designed . cabin very adequate dining very good great not to have to handle money for drinks etc .on board entertainment scenic does it well good artists and varied performances to give a spectrum of the cultures in ... Read More
ship very modern well designed . cabin very adequate dining very good great not to have to handle money for drinks etc .on board entertainment scenic does it well good artists and varied performances to give a spectrum of the cultures in those countries visited .ports and excursions liked the special concerts for scenic passengers only .service brilliant the staff have a sense of humor . did not travel with children would i go again ..yes but different trip. onboard entertainment i think the pianist was very talented but played too loudly it discouraged me from sitting in the lounge when he was playing as it was hard to hear others talk. he could cut the volume by half and still the guests would appreciate his music . i found the top deck a good place to just walk and get exercise . the electric bikes were a highlight for me to get off the ship and really explore the local towns . the ship doesnt seem to be able to service the bikes much if they have minor faults they only get serviced in amsterdam .it was the first time i really ahd a chance to test out el;ectric bikes . Read Less
1 Helpful Vote
Sail Date: June 2018
We figured we were old enough now to do one of these river cruises - being in our early 60's. We splurged & chose one of the Royal Suites. Best decision ever! The cabins are relatively compact on these river cruises, so the added ... Read More
We figured we were old enough now to do one of these river cruises - being in our early 60's. We splurged & chose one of the Royal Suites. Best decision ever! The cabins are relatively compact on these river cruises, so the added bonus of a little sitting room & a bathroom with a bath was very much appreciated. Not that you spend a huge amount of time in your cabin but when we did we really enjoyed the space. Included in this level of cabin is free laundry which was great. (one downside was that a couple of pieces of clothing shrunk (maybe very hot water).....and no it wasn't the copius food & alcohol consumed :-) the pants I put in actually shrunk in the leg length by about 4-5 cms unfortunately. And they had a smoky smell when returned - which I worked out was probably the chemicals used in the wash??). Also included was $200 on board credit which no one reminded me about until we were 1/2 way into the cruise. I ended up having 3 massages - if I had been paying directly out of my pocket it would have stopped at one. The room was really stark & she played this god awful music that was not in the least bit restful (at one stage it went into rap!) And she was a personality free zone. I put it down to language difficulties, but not so sure tbh. She came across as very stern. Like all cabins we had butler service & I have to say our butler - Chris went above & beyond the whole time, as did our room attendant but his name escapes me. Both were from Indonesia. They were absolutely delightful & made the cruise that much more enjoyable. Could not fault any of the staff who were assigned to look after us. Exemplary! There was only one female butler who could be a bit grumpy but by the end we even managed to get a smile from her. The bar staff were so much fun, the executives who oversaw the running of the ship were professional & courteous & it was really obvious they wanted everyone to have the best time. We had dinner with the captain on the 2nd night of the cruise, which we really enjoyed. He was a lovely fellow & very interesting. We had 167 passengers on board & for the most part they were friendly & wanted to chat. We met up & became fast friends with a bunch of Canadians. Had such a good time with them. There were a few we steered clear of, but all in all it was great. The staff work every hour god made & yet they stayed cheerful & were always willing to engage. I would do another Scenic cruise in a heartbeat as I think they do 5 star really well.(except for the pathetic fitness centre) Read Less
4 Helpful Votes
Sail Date: June 2018
Embarkation and disembarkation were fast and easy. The ship was pristine clean, easy to walk around. The suite cabin was compact with lots of storage place, the balcony is an oasis of retreat Dining is first class. The waiters, ... Read More
Embarkation and disembarkation were fast and easy. The ship was pristine clean, easy to walk around. The suite cabin was compact with lots of storage place, the balcony is an oasis of retreat Dining is first class. The waiters, chef and buss people are first class (courteous, efficient and always happy to serve you). Entertainment and activities are chosen with great detail. You can do as much or less as you want. Our cruise director went above and beyond her duties. Service was a 10 + The e-bikes are a bonus. Easy to use and they you the opportunity to go as near of as far from the ship that you watt. Ports and shore excursions are chosen with great detail. Easy and tailored to everybody's needs. We are absolutely going back on Scenic, a real all inclusive trip. We did a 15 day cruise which was enough to see and appreciate that part of the Danube, Maine and Rhine. Congratulations Scenic. Read Less
1 Helpful Vote
Sail Date: October 2017
After hearing many positive comments about Scenic and attending a presentation we signed up fort he 15 day Jewels of Europe Cruise. Everything we had heard was absolutely true and the experience exceeded our expectations. Our travel ... Read More
After hearing many positive comments about Scenic and attending a presentation we signed up fort he 15 day Jewels of Europe Cruise. Everything we had heard was absolutely true and the experience exceeded our expectations. Our travel agent was superb and assisted in many ways. We boarded Scenic Pearl in Amsterdam after spending a couple of days on our own.Scenic looked after everything for us. Flights, hotel, transfers from airport to hotel and to ship where we were made to feel most welcome by all the staff. Our balcony room was perfect and we really enjoyed the large balcony with large window which we could lower and raise as required. Chef Budi fed us wonderful meals and the on-board entertainment was wonderful. The Cruise Director was well organised, had a great sense of humour and very helpful. The shore excursions were well organised and featured a good variety of things to do and see. The Enrich experiences were exactly that. They enriched our experience in so many ways. Leaving the ship was a bit of a let down in terms of service. In order to catch a 6:30 a.m.flt out of Budapest we had to have our luggage out for pick up at 3:00 a.m. and were told that there would be a continental breakfast provided. Only 1 staff person was apparently on duty-the night clerk who gathered up ourluggage for transfer to the airport. While there was the cofffe machine available, and 1 jug of orange juice on the bar along with some swet buns/rolls, there were no glasses for juice nor plates for food so we just looked after ourselves. The transfer was on time and uneventful. The only negative aspect of the experience was the Tailormade device.Scenic has to get rid of these and move into more modern technology. They are heavy awkward and unreliable as to power. We had to exchange ours at least 3X because of failure to charge, and even the replacements failed while on guided tour. The tour guides we talked to were also frustrated with them in that individual units would fail in mid presentation much to the dismay of their guests. Other than that we will certainly recommend Scenic to our friends and will consider another Scenic River Cruise in the future. Read Less
2 Helpful Votes
Sail Date: October 2017
We researched many river cruise companies on line before deciding upon an itinerary and tour operator. Even though our travel agent was unfamiliar with Scenic, we chose this company based on their reputation as a quality Australian ... Read More
We researched many river cruise companies on line before deciding upon an itinerary and tour operator. Even though our travel agent was unfamiliar with Scenic, we chose this company based on their reputation as a quality Australian company. The tour we chose was an all-inclusive luxury 15 day tour from Amsterdam to Budapest. They met or exceeded our expectations at every level. Every detail was organized from flight arrangements, airport shuttles, hotel accommodation, hotel to boat transfers. Once on board everything is arranged and included, there were no charges for anything apart from extra laundry. The shuttles from airport, and hotel to the ship were also included. A truly all-inclusive tour! The staff and crew on the MS Scenic Pearl were pleasant, professional and truly tried to meet the highest standards. The crew all spoke English and came from numerous different countries. The Tour director and Hotel Manager were top notch and attentive to all the varied passenger needs. The mix of nationalities on this tour were approximately 80% Australian, 10% Canadian, 5% American and a few other nationalities. The food and beverage service were excellent with first class meals and ample food service outside of meal hours. It was very difficult not to over indulge in the food, beverages, wine, beer, and cocktails which were available morning to night. We chose a lower level cabin without the large cabin window. We spent very little time in our cabin given that we spent most of our time on excursions, in the Pearl lounge socializing or on the sun deck. It is a very beautiful ship with a restaurant, a lounge, and a sun deck/walking track that is available when not restricted due to low overhead bridge clearance. There was also a small exercise room with bikes and a small relax spa. The rooms were comfortable, functional and very clean with a TV / Apple computer. There is adequate closet storage for clothing. Extra clothing can be left in suit cases stored under the bed. Rooms and bathrooms are cleaned daily with beds turned down in the evening. There is a mini fridge with snacks and drinks (no charge). There is one small bag of complimentary laundry service. Additional laundry service is available but rather expensive. There was a selection of excursions away from the ship every day to appeal to different tastes. All excursions were led by knowledgeable guides. Lunch and/or dinner were also provided during land excursions. Many of the excursions also included local entertainment. One minor negative, Scenic has what they call their "Tailormade Device" for audio during excursions unfortunately these devices are bulky, and unreliable. They often do not charge properly. In addition to the regular onboard music entertainer there were a number of entertainers brought onboard at different stops to provide insight into local music and dancing. These events were excellent. We had a trip of a life time! An excellent tour with an excellent company and staff. Read Less
1 Helpful Vote
Sail Date: October 2017
The first cruise on Scenic was Basal to Amsterdam. We throughly enjoyed the whole trip. This time we chose to start in Amsterdam for a few days and then cruise down the Rhine and Danube ending in Budapest. Enjoyed time in Budapest post ... Read More
The first cruise on Scenic was Basal to Amsterdam. We throughly enjoyed the whole trip. This time we chose to start in Amsterdam for a few days and then cruise down the Rhine and Danube ending in Budapest. Enjoyed time in Budapest post cruise. It was the same ship and some of the same crew/staff were aboard. As usual, a fabulous trip from accommodations, food, drinks, excursions and other wonderful passengers. We will be sailing with Scenic next April as well. Starting in Porto and sailing round trip down/up the Douro. We discovered Scenic through our travel agent. It is not as well know in the US and the passengers were mostly Australian, Canadian, New Zealanders. That made for a wonderful mix of people with plenty to chat about beside the day's events. We loved that there was a choice of different excursions everyday. As well as excursions for gentle walkers, average walkers and bicycle riders. We also loved that the cruise is all inclusive. One price included everything. Read Less
3 Helpful Votes
Sail Date: October 2017
This was our first river cruise and cruise with Scenic Tours. We chose Scenic because of its inclusive pricing. It was as advertised. They didn’t even take a credit card and my final invoice was so miniscule that I could use of some ... Read More
This was our first river cruise and cruise with Scenic Tours. We chose Scenic because of its inclusive pricing. It was as advertised. They didn’t even take a credit card and my final invoice was so miniscule that I could use of some of my extra Euro change. From the very beginning this cruise line was a class act. They greeted us at the airport and transferred us to our hotel in Amsterdam like VIP’s. Our stay at the hotel was excellent and our transfer to the ship was handled professionally. We waited only a short time for our cabin to be ready. While we were just starting to unpack our butler, Antonio, visited us and explained the cabin and the services he would/could provide during our cruise. I mentioned that the minibar included only one bottle of the liquor we drink and would it possible to make it two. He made it four and every night that we used the minibar it was replenished throughout the trip. One evening I went to the bar to get some ice and was reminded by the front desk person that I could call the butler to have the ice delivered. The food was very good. Each day we had a choice of a light breakfast and lunch served in the River Lounge. A fuller breakfast and lunch were served, as well, in the main dining room. We preferred the lighter option and each day it was a little different. I complement the chef on his soups. They were some of the best soups either of us has eaten – and they were served hot which sometimes does not happen. Each evening dinner in the Crystal Dining Room included several selections of the day as well as a list of entrees that one could select from if the evening’s selections were not to one’s liking. The only criticism I have of the food is the desserts were more often than not dry or lacked good execution. They said they were made fresh onboard but it didn’t seem that way to us. Wine service at lunch and dinner were generous. However, there was one selection – red or white chosen each evening to represent the location of our ship that day. But if you like the wine from the day before it was impossible to order a bottle for the table. The bar staff were friendly and warmed up to us right away. Two or three nights into our cruise they knew our drink preferences and in some cases had the drinks underway before we sat down. In particular, Sandy did a wonderful job and made our time enjoyable. Coffee, water, beer, wine, alcohol, soft drinks etc. were easily available at any time of the day. It was nice to have a cocktail before dinner without wondering how much it cost and how many you might drink over the course of 15 nights. The cruise director, Hunor did a masterful job of keeping the evening’s fun and the daytime excursions right on time. The only delay in an excursion was the last day in Budapest due to the Budapest Marathon – and that was no fault of Scenic. Even after getting started on the excursion more than an hour late none of us felt like they cut corners on their promised itinerary. Every thing ran like clock work. As far as the excursions, we felt they were excellent. There were some better than others but only because of our personal taste. Scenic offers “enrich” experiences and these experiences were wonderful. Our day trip to Salzburg ended with lunch and a “Sound of Music” performance that were no less than perfect. Our evening at the Palais Lichtenstein in Vienna was a beautiful evening with a very professional concert of music, dance and voice. We could not have been happier with our choices. For the most part the local guides were informative and helpful and our transportation was first class. One of the great surprises to us was at the end of the cruise. We had made our own arrangements for a post cruise trip to Prague. I fully expected that Scenic would say good-bye to us at the door of the ship and we’d be on our own. But this was not the case. Hunor arranged a taxi for us, Scenic picked up our luggage and delivered it to the car and Hunor accompanied us to the taxi so that he knew we were settled and had an agreed upon cost for the trip to the train station. It was first class service. I cannot say enough about Scenic Cruise lines. We would use them again without reservation. They deliver on their luxury cruise advertisements and their promise to be all-inclusive. Having said all of this, we did feel that the cruise survey process could be improved. The Scenic Cruise survey was only available while on the ship the last day – not a bad idea to be sure people actually fill out the survey. However, the Wi-Fi that day in Budapest was spotty at best and trying to get online was nearly impossible and if you did score a connection the survey took forever to load. We gave up and we weren’t the only ones. If you are considering a European River Cruise I would recommend you strongly consider Scenic Cruises. Read Less
1 Helpful Vote
Sail Date: September 2017
This cruise was recommended by a friend and it was top notch. The cabin (double) was comfortable with a small balcony with seating for two. Not only the cabin, but the entire ship was well maintained by staff. The meals very ... Read More
This cruise was recommended by a friend and it was top notch. The cabin (double) was comfortable with a small balcony with seating for two. Not only the cabin, but the entire ship was well maintained by staff. The meals very good with lots of variety and choices. The entertainment was very good from current popular music to classical music and some comedy. The ports of call and shore excursions were very well organized, always timed well and all interesting. The staff, without exception, were pleasant, responsive and knowledgeable. The cruise director deserves special mention. She oversaw most everything, gave clear and precise daily briefings, displayed a lovely sense of humour and could answer virtually any question posed to her. The only thing I would have wished for, was a slightly bigger and better equipped fitness room. Fortunately the weather was exceptionally good and exercising by walking regularly on the deck was the primary outlet for fitness. Read Less
2 Helpful Votes
Sail Date: September 2017
We chose this cruise because of the itinerary and the duration of the trip. We chose Scenic after considerable research, because of the quality of the ship, the relaxed opportunities for meals, the services provided and of course the ... Read More
We chose this cruise because of the itinerary and the duration of the trip. We chose Scenic after considerable research, because of the quality of the ship, the relaxed opportunities for meals, the services provided and of course the experiences shared by other cruisers with Scenic. Our biggest concern was whether or not there would be fellow travellers on the cruise with us around our age. I would have to say that we weren't in the majority however at least 40 percent of the cruisers were around our age (60). The staff do a great job accommodating all age groups. The quality of the food service onboard was excellent! The local guides used for the excursions were very knowledgeable and most were entertaining, not just blurting out dates and history lessons. There was a great deal of flexibility in the excursions offered in port and on the ship. I would not hesitate booking another cruise with Scenic in the future. Read Less
1 Helpful Vote
Sail Date: September 2017
This was our second river cruise and chose Scenic because of all the FreeChoice options for excursions. The ship was incredibly clean and the entire staff was fabulous. It was an extremely well organized trip in large part due to the tour ... Read More
This was our second river cruise and chose Scenic because of all the FreeChoice options for excursions. The ship was incredibly clean and the entire staff was fabulous. It was an extremely well organized trip in large part due to the tour director, Szilvia. She was outstanding. The tours were wonderful, although a bit smaller groups would have been better. All the guides were well informed and most interesting. Possible ideas for additional tours might include a car manufacturing facility or a lock tour. The tours on board (galley & Q&A session with chief engineer) were also very interesting. There was ample food and great variety. There were always choices and we appreciated the availability of fresh fruit every day. Suggestion - staff's name badges could have slightly larger print. They were not always easy to read. A very top notch tour company! We definitely would recommend it to others. Read Less
1 Helpful Vote
Sail Date: September 2017
First time of sailing with Scenic and definitely not the last. From the moment we stepped on board we were welcomed by cheerful m friendly and, as it turned out, very hard working crew. Suites well appointed and maintained although a ... Read More
First time of sailing with Scenic and definitely not the last. From the moment we stepped on board we were welcomed by cheerful m friendly and, as it turned out, very hard working crew. Suites well appointed and maintained although a tad on the small side. This is not a real problem. We were on Diamond Deck. Food and wines were good. The arranged excursions were very well planned and organised with plenty of choices for each excursion. Evening entertainment was varied and local. The provision of electric bikes and the very accessible cycle lanes alongside the rivers made for a very pleasant experience and the opportunity to experience the countryside and local wildlife. Also a wonderful way to exercise and help keep off the weight! We have already booked another cruise. SO much better than a sea cruise with always something to look at as you cruise down the river. Read Less
1 Helpful Vote
Sail Date: August 2017
We loved Scenic because their balconies offered an automatic glass window that you could raise to lower to expand the bedroom space and allow us to enjoy the river scenery. They also offered multiple choices of excursions each day and all ... Read More
We loved Scenic because their balconies offered an automatic glass window that you could raise to lower to expand the bedroom space and allow us to enjoy the river scenery. They also offered multiple choices of excursions each day and all were included. The tailor made devices were cumbersome to use on the tours but here helpful to point our sites while on the river. The staff were superb and the food choices were fabulous. The cruise director was exceptional at accommodating any request by guests and ensure we all had a fabulous experience. We loved starting in Budapest and cruising to Amsterdam so the 68 lift locks came first then we had an easier cruise into Holland. We had great weather --22-28 degrees. The water was low but we only were stuck in the mud at one point when we moved to the side of the Rhine to let another river cruise ship go by. There were days when we had to close the sun deck as the the clearance to the bridges was so tight. The concert in Palace Lichenstein in Vienna and the Sounds of Music in Salzberg were highlights as was the Sundown evening in Aggstein Castle. Dining was open and earliest you could have dinner was 7:00pm. But after the excursions and the pre-dinner entetrainment eg. violinist, string quartet etc. made it seem not so late to eat. The gym was small and had only 2 bicycles but we made do. I would love to do another Scenic cruise SOME DAY! Read Less
1 Helpful Vote
Sail Date: August 2017
My sister in law and I have just returned from a cruise Amsterdam to Budapest (August 2017). What an experience. . Food was fantastic, staff were fantastic, my cabin 302 was a bit noisy being the closest to the public areas, and with the ... Read More
My sister in law and I have just returned from a cruise Amsterdam to Budapest (August 2017). What an experience. . Food was fantastic, staff were fantastic, my cabin 302 was a bit noisy being the closest to the public areas, and with the crew doing what had to be done as in fueling up, loading fresh produce etc. and then the night time discos where they closed the door, but then it kept banging every time somebody came through to the cabins. Milos was our butler, a fabulous guy but we could see just how busy all the staff were and we chose not to use him much knowing he had so many other duties to fulfill. You could not choose a bad excursion as they were all wonderful choices. Fortunately we were able to see the Andalusian horses in Vienna. My most favourite stop would be Rudesheim, This is what we envisaged the small villages would be like. A fabulous little town and here we did a lot of shopping. Siegfried's Mechanical Musical Instrument Museum was wonderful but due to the rain we did not do the Niederwald Cable Car ride. If I could suggest anything it would be in Vienna after the concert, to bus back via all the lovely old buildings and statues with the lights shining on them. This would have finished a wonderful night, beautifully. Another suggestion would be to not have to bus 21/2 hours to the castle. Although seeing the countryside was wonderful, I would rather have been able to berth much closer and spend more time in villages such as Rudesheim. Also If we could have paused and disembarked the bus to take photos on our way up the mountain to the Sound of Music Concert would have been fantastic. The countryside and mountains were spectacular. These are not complaints, just suggestions I felt would have made the experience just that much better. But all in all it was a fantastic experience. I would highly recommend to anybody considering doing a cruise. Funnily enough we had a variety of very knowledgeable guides. A kiwi, a scotsman, and an American included. Read Less
5 Helpful Votes
Sail Date: August 2017
My family and I had our first experience on Scenic cruises and we simply could not fault any part of our experience. We sailed from Amsterdam to Budapest in August 2017 and for our first time on any cruise ship, it was fantastic. The ship ... Read More
My family and I had our first experience on Scenic cruises and we simply could not fault any part of our experience. We sailed from Amsterdam to Budapest in August 2017 and for our first time on any cruise ship, it was fantastic. The ship itself was beautiful, with three floors including the top deck, plenty of room and incredible glass panel windows on both sides. We had booked a royal suit cabin which came with butler services, laundry service, a mini fridge, wine and snacks, a safe, tv with wifi, a bath and shower, fruit selection and cookie jar, an incredibly comfy adjustable double bed and a balcony with two chairs, a table and an electronically controlled window. The rooms were luxurious and well sound proofed and everything was very accessible and uncomplicated to work. Our butler, Milos, was absolutely wonderful and although we did not require his services that much, we appreciated his presence and it was a comfort to us to know that he was around if we needed. The whole staff on the cruise ship were fantastic. Our cruise director, Werny, was constantly on his toes and made sure that every single person was catered for. We had a nightmare with our luggage getting lost in between London to Amsterdam with some very important medication and from the minute we arrived on the ship, Werny did everything he could to track down the cases, calling British Airways every 10 minutes and he eventually stayed behind in port one day and met us in Germany to see if he could get the cases himself. I honestly believe that without his help and reassurance we would not have had such a good time. The rest of the staff were wonderful. They always had a smile, were ready to help at any time and treated us to excellent service throughout our trip. We were able to get to know quite a few of the staff members which was lovely too. The food on the ship was very varied and followed thematically depending on the country we were in. The food was absolutely delicious and the chef and staff were eager to help in terms of allergies and intolerances. There was an excellent resident musician on board (who did everything from light background music to brilliant disco nights) and we were also treated to some other musical performances on board including a string quartet, a traditional zither player, Hungarian folk dancers, a tap dancer and an electric violinist. Our excursions were so well planed and we received a daily itinerary every day and would choose our options with the help of our director. There were coaches to take us to our destinations, tailor made GPS systems with which you could also listen to the guide through an earpiece. Our guides were absolutely fantastic, very charming and knowledgeable and completely catered to each group's needs. We could not fault the guides at all. My family and I have said that we would 100% travel again with Scenic cruises and will really miss the countries we visited, the people on board and of course the fabulous staff. Tell all your friends to try Scenic Cruises! Read Less
1 Helpful Vote
Sail Date: July 2017
I did lots of research before deciding on Scenic for our Budapest - Amsterdam cruise. Yes, Scenic LOOKED expensive, but when compared with other cruise lines and taking into consideration all of the inclusions, we decided that it was quite ... Read More
I did lots of research before deciding on Scenic for our Budapest - Amsterdam cruise. Yes, Scenic LOOKED expensive, but when compared with other cruise lines and taking into consideration all of the inclusions, we decided that it was quite reasonable ,especially as economy flights were included. From the moment we arrived in the departure hall at Budapest airport everything went as smooth as silk; we were taken straight to "Pearl" and greeted warmly by the crew and introduced to our butler, Andre. Our cabin was ready so straight in to unpack. We had chosen the lower deck as we felt that we wouldn't be spending too much time there and we were right. It wasn't huge, but gee I was so impressed with the amount of storage space and even more than enough coat hangers! The bed was so comfy, everything was spotlessly clean and the bathroom was well equipped with lots of L'Occitaine goodies. Food. Well, what can I say but YUUUUM!!! Firstly breakfast - full buffet with everything you could want, but if you fancied something not there, like eggs benedict perhaps? No problem, chef will do it for you. Moet was there if you wanted it. Full buffet at lunchtime (if you have room after brekkie) often with local specialty dishes and attentive wait staff the whole time. If a light lunch was your preference, there was always something new on offer in the lounge - usually one or two hot dishes with tapas or salads, sandwiches etc. Dinner was fine dining all the way with lots of choices and never was a main course repeated in the 15 days we were aboard. Suggested wines were there but there was also an extensive list available. I just wish that some of the passengers had made an effort to dress nicely for dinner - shorts and thongs are not really appropriate for silver service. Oh yes, and because the galley is so tiny it is vital that you arrive on time for dinner (usually 7.30) so that the courses can be co-ordinated. We had a tour of the galley, hosted by chef Budi, and I have no idea how they manage to produce so much wonderful food in such confined space! Excursions ashore were wonderful. The local guides were very knowledgeable and some were better than others of course in their ability to make the places come alive. The only criticism I have here is that some of them refused to wear their headsets as they are meant to be worn - on their head! Instead they would wear them slung around the neck, which meant that every time they turned their head the microphone was nowhere near their mouth. Being Scenic, there were several exclusive excursions which made us feel special. The service on board was spectacular, from the guys who cleaned the cabins and left chocolates on our pillows every night, topped up the mini-bar etc etc, to the butlers who were available at all times, the wait staff were LOVELY (would have liked to take a few of them home with me!) - so attentive, polite without being stuffy, friendly, knowledgeable of every dish and wines. Special mention to the tour director, Szilvia from Budapest. So friendly, helpful and displayed a wide knowledge of each destination. On several nights either before or after dinner, they brought local entertainers on board for an hour or so after which there was a pianist Roberto to entertain for a few hours. Would definitely love to do another river cruise some time soon and will certainly be with Scenic! Read Less
Sail Date: July 2017
This is my second Scenic Cruise. I love that everything is inclusive and no hidden costs. The Airfares were subsidised and had transfers to and from Airport. This meant hassel free all the way. All the meals were exceptional. I looked ... Read More
This is my second Scenic Cruise. I love that everything is inclusive and no hidden costs. The Airfares were subsidised and had transfers to and from Airport. This meant hassel free all the way. All the meals were exceptional. I looked forward each evening to the wonderful choice we had to choose from. It was like being in a top restaurant every night with beautiful wines to match the meal each time. The staff couldn't have been more helpful and a lot of fun. Our wine waiters had a lot of knowlege of the wines for the evening. All the tours were planned well and we got to see some wonderful places. The scenery all the way was wonderful and being able to go for bike rides in free time while docked was great fun on the E bikes. We were also lucky we had amazing weather so making use of the top deck in the evenings while we cruised along with a lovely night cap in had to finish the day was very memorable. Read Less
2 Helpful Votes
Sail Date: July 2017
We chose this cruise for the itinerary and because we read good reviews of Scenic and our travel agent spoke positively about it. We also like the all-inclusive policy. Our expectations were met and exceeded. From the time we were ... Read More
We chose this cruise for the itinerary and because we read good reviews of Scenic and our travel agent spoke positively about it. We also like the all-inclusive policy. Our expectations were met and exceeded. From the time we were picked up at the Amsterdam airport to the time we dropped off at the Budapest airport, service could not have been better. The entire cruise staff was attentive and professional. Excursions were well planned and, unlike some ocean cruises we have been on, you could always get your first choice of excursions. Special events were indeed special, often including themed meals and entertainment in a local setting. The food presentations were always attractive and the regional wines included with meals were of high quality. On-board entertainment was usually related to the area we were in and always well done. Unlike some ocean cruises we have been on, "all-inclusive" really does mean all-inclusive, including tips for local guides (although we did some supplementary tipping for special services). Shore excursions were well organized and interesting, and during some of them the ship would drop us off and then pass through a few locks (a slow process and boring after the first few) and pick us up downstream, so we used time efficiently. I can think of only two minor negatives. (1) The gym was disappointing, with only two bicycles, but it turned out that we had enough activity without the gym, and the ship had power-assisted bicycles for guest use on land. (2) Some of the food was too salty for my taste, but this is an individual thing. We would certainly cruise with Scenic again. Read Less
Scenic Pearl Ratings
Category Editor Member
Cabins 5.0 4.5
Dining 4.0 4.3
Entertainment 2.0 4.0
Public Rooms 5.0 4.4
Fitness Recreation 3.0 3.3
Family 1.0 3.3
Shore Excursion 4.0 4.4
Enrichment 2.0 4.4
Service 4.0 4.6
Value For Money 4.0 4.1
Rates 5.0 N/A

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