1. Home
  2. Cruise Lines
  3. MSC Cruises
  4. MSC Preziosa Review
  5. MSC Preziosa Cruise Reviews
1 Helpful Vote
Sail Date: April 2019
. . we have just been on MSC Preziosa 30th April - 15th May . . . brilliant cruise, beautiful ship, good food, friendly staff, great entertainment and theatre shows . . . and a free premium drinks package - what’s not to like ? We ... Read More
. . we have just been on MSC Preziosa 30th April - 15th May . . . brilliant cruise, beautiful ship, good food, friendly staff, great entertainment and theatre shows . . . and a free premium drinks package - what’s not to like ? We have been on over 20 cruises with P&O, Princess etc, and this goes down as one of the best. On a few points that people have mentioned :- 1/. No need to hang around for two hours and make the coach late - passengers with independent travel arrangements are able arrange a disembarkation time to suit. 2/. 4000 plus passengers getting on & off at ports - why would you expect NOT to queue at times. Chill - have a leisurely breakfast whilst the rush goes ashore and then just walk off without a problem. We got off the ship at every port and only had to queue once. 3/. Our (table for 6) food in the Golden Lobster was always good, with extra vegetables brought out and sometimes one of the other meals on the menu to share. We even had meals that our waiters told us about that weren’t on the menu ! Double ice cream on the desserts - lovely ! It seems like some people are never happy - unless they are complaining Read Less
Sail Date: February 2019
Our cruise started at Barbados, we flew on a Virgin charter organised by MSC from Gatwick. Prior to the cruise I was concerned about the lack of information regarding selection of seats on the plane and taking additional luggage - Both MSC ... Read More
Our cruise started at Barbados, we flew on a Virgin charter organised by MSC from Gatwick. Prior to the cruise I was concerned about the lack of information regarding selection of seats on the plane and taking additional luggage - Both MSC and Virgin were unclear, although Virgin said it was available at a cost at Gatwick. We used the twilight check in at Gatwick and slept in the adjoining hotel prior to departure. This was very convenient at MSC had many staff at the airport to assist us. The seating was allocated prior to check by MSC and we had the same upper deck seats out and return. Our luggage was delivered directly to the ship and cabin and all the passenger were transported from the plane steps to the ship by awaiting buses - Superb service - so easy and just a dream to arrive to Yacht Club service with instant boarding. Our butler was assigned and he took us later that evening to the Yacht Club restaurant for dinner. Once introduced to the head waiter we were assigned a table for 2 ( our choice) and each evening he made sure we had a table for 2 if not the same table. Food was excellent and it was possible to have more than one portion of a course you enjoyed, thus substituting the next. Wine again very good. The balcony cabin was well located within an area of the One Bar and One Lounge - very good size with a full bath and seating area. ( MSC do apply a fixed on board gratuity, we asked for this to be removed and tipped our Butler, his assistant, waiters and team members who gave great service) All of your on board spend is detailed on the in-cabin interactive TV. One board there was plenty to do......however the itinerary does involve passengers boarding and leaving at many of the ports - so this means some short stay passengers on lower priced itineraries. They, wanting to make the most of their holiday tended to be more rowdy and use the ships facilities wildly. We chose to stay in the One Bar and pool area. MSC offer some great excursions and a butler is assigned to each yacht club tour group to make sure you leave the ship first and join the tour with ease. One or two of our choices were not the best, but we made the most of our time. Departure was easy - cases out by midnight and we did not see them again until arrival at Gatwick! ( tip - dont worry about being a little over weight with packing on the way home - they dont weight them) Unfortunately our plane was held by port health at Gatwick due to some coughing passengers/crew concerns - Nearly a 5 hour wait - no fault of MSC or Virgin - just precautions. Read Less
4 Helpful Votes
Sail Date: February 2019
This cruise was good because of the itinerary of stopping at Caribbean islands everyday and had a good mix of Europeans and some Americans on board; not just single groups of British like on P&O or loud Americans as on Carnival. The ... Read More
This cruise was good because of the itinerary of stopping at Caribbean islands everyday and had a good mix of Europeans and some Americans on board; not just single groups of British like on P&O or loud Americans as on Carnival. The ship is tastefully finished and kept super clean. The standard of food in the buffet was excellent and well laid out and overall the staff on the ship were courteous and provided very good service. In my opinion there seemed to be a lack of overall activities on the ship as compared to a P&O ship but I would think this is due to the multiple languages on board - English, French, Italian, German, etc - for example it would be difficult to have a comedy act and provide it in 5 languages; so overall understandable why less activities but there are plenty of bars with music to venture into. There was a good choice of shore excursions which I think were much the same price range as provided on other cruise lines. Read Less
5 Helpful Votes
Sail Date: January 2019
My mum booked this cruise for us to celebrate her 60th birthday she did it through cruise club I believe which included a chartered flight from gatwick. From check in to embrakation everything was done and arranged for us. We just showed ... Read More
My mum booked this cruise for us to celebrate her 60th birthday she did it through cruise club I believe which included a chartered flight from gatwick. From check in to embrakation everything was done and arranged for us. We just showed up and followed the crowd and first first time cruisers I would highly recommend this. It took the stress out of everything; all transport was ready and waiting for us when we go off the flight and our luggage was delivered to our rooms. I'm 25 and mum is 60 this year and I can say the Preziosa does caters for all ages. From a baby care centre to a toddlers water park; a teenagers gaming room and entertainment for young to old adults there is something for everyone. The ship is huge and there is plenty to do and differently environments to explore. From the calm and relaxing garden pool to the fun and interactive main pool. The massive and varied buffet to the more up scale dining experince of the golden lobster. From the relaxing spa to the modern gym. And then there is the night life there is so much to do and not enough time to do it all!!! The ships facilities are just fanatic and that was the general consensus from old and new cruisers was that th ship was beautiful and expansive. The bars and lounges are stunning and have so much entertainment included from performances, tributes and dancing!! There was also the Casiono to play at or the Galaxy disco to party at into the early hours of the night. There was also a selection of shows to watch which were amazing however mostly dancing and singing due to the fact any spoken act may be lost due to the language barrier. I loved that there were many languages and nationalities aboard however some of the other English guests didn't like it so much especially if they had been aboard other English or a arrival owner ships. I have to give a special mention of the animation team and dance instructors; they were just fantastic I felt so welcomed and included even if mother had gone to bed early and I wanted to dance the night away! There was always someone to talk to or to dance with in the Green Sax or performance and dancing to enjoy in the safari lounge. The entertainment team also provided afternoon activities and trivia by the pool from 3/4pm everyday as well as free fitness and dance classes. All of the staff aboard the Preziosa were so poliet, helpful and always had a friendly smile to offer. The dress code was pretty casual though I did dress in going out dresses every night for diner and dancing because I don't get to do that very often at home as I work in the evening. And though there were many causally dressed people I did not feel out of place or too dressed up at all. There are also a few themed nights including a tropical party and gala night where the entertainment teams are dressed accordingly and host different events around the ship including on the deck in the warm evening air and under the stairs. Other facilities that we used were the Spa where my mother and I both got candle massage; which was just wonderful. One of the best massages I've ever had and was persuaded to have another one. They were done by a Indonesian woman who had amazing skills. We also bought the digital package and so took full advantage of the photographers on board every night. It felt a bit posey and if your shy is maybe not for you but your see plenty of other people getting them done and I have some wonderful and beautiful shots that I love. As for the food and drinks I was amazed at the options and variety; in the buffet there was everything from pizza, chips and burgers to oriental. There are also always heathly options available which were very tasty. The other bit I loved was the dessert section which always had something delicious on! The food in the golden lobster was also lovely there was plenty of options every night and didn't have the same menu twice whilst on board. There was only one night that the whole table wasn't fussed with limited options but most nights we struggled to choose. A few of the nights we ended up being served the one we ordered and the one we didn't chose by the waiting staff just to try them. Fantastic service as well as great food. When talking to other guests the reviews about the food were mixed. Apparently it's not as good as else where but I live off microwave meals and packaged food (whilst I do hate and must change!!) so having so much choice that was cooked for me that was tasty was amazing!! Now onto drinks...we had the all inslusive package which included all non premium spirits, wines, draught beer and soooooo many delicious cocktails avavlible all over the ship in majority of the bars! The package ended up paying for itself and then some once we totalled it up. So it's worth getting if you like a couple of drinks a day and a drink with dinner. It's even more worth it if you want to drink all day! Whilst talking to other guests it was the itinary that encouraged them to book this cruise; and i must say it did not disappoint. We visited 12 different island in 14 days and sailed through the night so no days were wasted. We went off the ship almost everyday and booked on to excursions via the ship before we left. As it was our first cruise and first time to the Caribbean we went a bit over board with the excursions. Most of the tours started around 9/10am and we're back between 2-4pm so we still got some time on the ship on the in the afternoon. There was only one every early one and one afternoon one so we had a good variety and were able to still enjoy the ships facilities and activities. The excursions were quiet expensive starting at £38 and going up to £127 however with the excursions booked through the cruise you have the guarantee if something goes wrong the cruise has to wait and make arrangements for you where as if you do it on your own you don't have the same peice of mind. So the best excursions that I would recommend to do is: All exclusive beach day - Gaudaloupe Hot springs and falls - Dominica Dolphins - St Kitts & Nives Stingrays - Antigua & Barbuda These ones are good: Norman island snorkelling - British virgin isles Beach and turtles - Martinique Nutmeg and falls - Geneda Rum distillery - St Vicent & grenadines These excursions were okay but wouldn't recommend or do again; Maracas beach - Trinidad & Tobago - pretty beach but rather expensive for what you get St Martins tour and beach - St Martins - didn't go but mum said I didn't miss anything Beach tour - St Lucia - quiet commercialised and locals bit pushy As it was our first time to each of these places we are both glade we did what we did however if we're were to go back we would either stay on our favourite islands and explore more or if we cruised here again we could do a bit more on our own and maybe save some money. One other thing is that I left my phone on one of the excursions (Tortala - British Virgin Isles - Norman island snorkelling trip) and though it was not initially found and I thought I lost it forever it was found and though I have not been reunited with it yet they shall hopefully be picking it up tomorrow and sending it back to me. This gave me great faith in the companies that MSC had chosen to do excursions with and also MSC themselfs and how they dealt with the issue quickly and kept me informed. So Yes I would recommend this cruise liner and tour to everyone. If you have cruised before don't expect the same experince keep your expectations relative and if you never had you won't be disspointed. Read Less
2 Helpful Votes
Sail Date: January 2019
My husband and I are from the USA, and boarded the Preziosa in Guadelope. Our taxi dropped us off outside the main gate with all our luggage about 12:15pm, and the guard would not let anyone with luggage (new passengers) enter until ... Read More
My husband and I are from the USA, and boarded the Preziosa in Guadelope. Our taxi dropped us off outside the main gate with all our luggage about 12:15pm, and the guard would not let anyone with luggage (new passengers) enter until 2:15pm, even though on many of our cruise documents it said board at 1pm!! It was very hot, with no water or restrooms. This was the worst part of the trip. The rest made up for this slight inconvenience. We were then finally escorted to the Yacht Club check in, where we were greeted by a friendly staff with cold towels and prosecco. The Yacht Club is definitely worth the splurge. The service, location, rooms and food are all excellent. The majority of the guests do not speak English, luckily most of the staff does. The staff was very accommodating to this, for the international guests. All of the announcements, shows and information was broadcast in at least 4 languages. During the shows it became very tiresome. The shows ranged from very good (My Life in Music and the Mask), to what is this (Woodstock) and horrible (the crew talent show, and Ghostbusters). The Yacht Club areas are beautiful and service always was excellent. We had a very attentive butler, Oliver, who would escort us off the ship to get a taxi, even when not booking though a ship sponsored excursion. We had breakfast most mornings in the 18th floor One Deck, where there was a small buffet and also eggs made to order or omelettes. For lunch we were on shore. For dinners we ate at the Yacht Club restaurant on deck 15 aft, a very long walk from the front of the ship. The maitre d' Pepe was fantastic, and ran the room. We never had any wait for anything, and he would notice immediately if something was not to our linking and correct it. The casino is very small compared to the Seaside or the newer NCL ships, but casino staff friendly. There were no blackjack tables or craps, and only penny machines, and the on board currency is Euros. The main public areas were always very clean, and not much of a wait at any bar for a drink. In the evenings, there a several different bars providing live entertainment with lots of variety and drinks for everyone. There is a bar that makes smokey drinks and molecular cocktails that was a show on its own! For excursions, we booked two with the ship, the St Lucia Catamaran to the Pintons, and in Martinique Rum distillery with lunch at La Bambou. Both were excellent and a lot of fun. We will go on MSC again, but would probably choose one of the newer ships, as we enjoyed the technology upgrades on the Seaside, like the wristbands, app, and location of Yacht Club restaurant. Read Less
3 Helpful Votes
Sail Date: July 2018
We booked a Norway cruise a year prior on Norwegian and they canceled our cruise three months later! We had used points for the flights and booked a longer vacation around this cruise so we had to scramble. Thankfully, the MSC Preziosa ... Read More
We booked a Norway cruise a year prior on Norwegian and they canceled our cruise three months later! We had used points for the flights and booked a longer vacation around this cruise so we had to scramble. Thankfully, the MSC Preziosa was doing a nearly identical cruise. A quick look showed limited restaurants and an overall heavy lean towards Italian preferences which was understandable. Thankfully, there was one cabin left in the Yacht Club category which provided us with the accommodations we would have received on Norwegian (and then some), so we booked it. Yacht Club makes everything less stressful and luxurious. During embarkation, there is easy boarding where you are guided everywhere and chill with champagne and snacks in your own private little space at the port and then in the concierge lounge on-board. The cabin we had was unusually large for the category and as with everyone in Yacht Club, we had a balcony. Unlike other cruise lines, the Yacht Club is a significant upgrade as compared with a suite on the three other cruiselines we have sailed on. At least on the Preziosa, Yacht Club cabins, deck area with pools & hot-tubs, bars and concierge lounge occupy a private (card access) area at the front of the ship. A private high-end restaurant is located in the rear of the ship with a nice view. Yacht Club space is huge compared to the number of cabins. There were 10 times as many lounge chairs as needed so you were never crowded - ever! Nobody putting their towel down to save a spot here and there were great views with large window screens to keep out the wind. Service was readily available in all the Yacht Club spaces where-as the rest of the ship, it looked like a lot of people trying to fend for themselves in very crowded conditions. Le Palmeraie, the main Yacht Club restaurant was great. It is open for breakfast, lunch and dinner and we took all of our on-board meals there. The menu varied daily with a list of tasty dishes. You could get a table whenever you wanted and we had many lovely chats with Victor, the ship sommelier. Victor was our unofficial personal guide during our cruise and made sure we didn't miss out on the important things like waking up at 4:30AM to see the ship quietly cruising through the fjords in the early morning light of Summer. This was something almost none of the other passengers got to see. Being in Yacht Club means you have a balcony, so sipping coffee and taking pictures for a couple hours in your pjs is a great way to wake up. Thanks Victor for making our cruise awesome! Speaking of staff, I lost a bag and boarded the ship with little more than I was wearing on the flight from the US. We did some quick shopping on board, but the selection was very limited and they didn't have any dress clothes available for sail - which would be a real bummer formal nights. The concierge, Bahija Sabyr, did a wonderful job filling in these gaps. She found me socks and underwear (which wasn't available for sail on-board) and provide free daily laundry service. Our first port was Copenhagen and the British Airways website showed our bag en-route to the ship, so we enjoyed the port and returned to the ship 10 minutes before its departure. Sadly, there was no bag and we had a sea day and tiny ports in Norway the next few nights. Arrrggghhh! After listening to us vent about the situation for some time, Bahija upped her game and tried to alleviate my lack of clothes with jackets and shirts she pulled from lost-and-found. She even found me a suit! It was large, but I was able to do a bit of hemming for the pants and made it work. It was really sweet and made a big difference to my comfort on the cruise. Thank you, Bahija! We eventually made it to Bergen and did some clothes shopping for the last few nights, but thankfully the bag eventually showed up and we returned everything we borrowed along with some items that you can't find on-board for the next person in the same situation. Disembarkation was the most relaxing I've ever had. We spent the morning lounging on the yacht club pool deck with drinks and new friends while my daughter enjoyed the pool. When it was time to go, we had our butler, Juan Carlos (who was also a great help on our trip) walk off us the ship to the bus back to the airport. All-in-all we had a great cruise thanks to the crew and luxuries provided by the Yacht Club facilities. We spent the entirety of the cruise observing the difference between crowded public spaces and the luxurious quiet spaces that the Yacht Club provided. We would be happy to sail MSC again, but only with those accommodations. Read Less
1 Helpful Vote
Sail Date: July 2018
The MSC PREZIOSA is a great ship, the design is very modern and beautiful and the staff and fellow cruisers were nice. The food in the buffet was great as well in the Golden Lobster restaurant. The swimming pools and the hot tubes were ... Read More
The MSC PREZIOSA is a great ship, the design is very modern and beautiful and the staff and fellow cruisers were nice. The food in the buffet was great as well in the Golden Lobster restaurant. The swimming pools and the hot tubes were very good too. The embarkation and disembarkation of the ship were fast and efficient. The choice of bars is very wide. The pools and the hot tubes are usually not croweded. The whole cruise was smooth ( we cruised to the Norwegian Fjords in the summer) so there wasn’t much rain (only 1 day in the afternoon) and the weather overall was very good. The shows in the evening were very good (we were second seating in the Golden Lobster) so we had the first show of the night. I really loved the free shuttles from the ship in Copenhagen and Bergen (Norway). Those were very helpful. We made new friends (even crew Read Less
13 Helpful Votes
Sail Date: November 2017
Embarkation was terrible - we waited for the passengers to go ashore before staff arrived and opened the desks - 1 yacht club, 2 Priority Boarding and 2 desks for the remainder (majority) of passengers. No announcements. People began to ... Read More
Embarkation was terrible - we waited for the passengers to go ashore before staff arrived and opened the desks - 1 yacht club, 2 Priority Boarding and 2 desks for the remainder (majority) of passengers. No announcements. People began to queue, the queues were long and people began to get irate, shoving to the front of the queue. MSC need to organise this better and have more staff on hand. Once on ship quickly directed to our room, luggage had arrived and cards were on the bed, the card was not showing our all inclusive package, so down to reception and into another long queue. The card was quickly changed, why MSC are so bad on admin. I don't know. No time no for anything to eat or drink as the announcement goes out for safety drill. After the first day we had a fantastic cruise. Ship is very classy and roomy and kept immaculately clean. There are plenty of bars each with it's own character. There are 3 pools and 8 hot tubs. There was always plenty of sunbeds if you moved away from the main pool areas. Cabin - our inside cabin was very spacious with a comfortable large double bed, chair and coffee table, dressing table with large mirror above it, 2 electric sockets, hairdryer in drawer, large double wardrobe, one side hanging space the other half shelves and half small drawers, 2 drawers in the dressing table and 2 drawers in each bedside cabinet (take extra hangers for long cruises). The bathroom was a good size with shower with glass doors, shower gel and shampoo provided. Food and drink - Breakfast could be taken in Buffet or MDR. MDR also had a buffet section. Breakfast selection was excellent. We could always find a seat quickly in the buffet. Only tried MDR once for breakfast but didn't like waiting for the service when there is so much to do in the day. Lunch in the Buffet was equally good selection wise and seating, we generally only ate salads and sometimes the fresh roasts so can't say what the remainder of the meals were like. I especially like the system in buffet for drinks, there is a call button on each table which links to wristbands worn by drink servers, so no trying to catch someones attention. Lunch in MDR was a mix of buffet or menu service by waiter. Dinner - on our cruise was still the 7 courses. Appetizer, Salad, Pasta or Risotto (terrible risotto - like rice pudding), Main 3 choices, dessert, cheeseboard. You could mix and match this as you liked - sometimes I had the appetiser the fish from the main and then a meat main. Steamed vegetables and chips were always an option as was an "always available" selection of dishes. Overall the quality and variety of the food was very good, sometimes excellent and sometimes not so good - but you could always send back and change with no problem. Getting drinks in the dining room was never a problem, my husband always had beer and the waiter was more than happy to keep him supplied as his glass emptied. Theatre seating is excellent but the shows are a bit repetative, same people in different costumes. They only last 30 mins. We were selective and didn't go to everything on offer. Plenty of activities during the day if you like that sort of thing. Staff Service - We received excellent service throughout our cruise. All crew members we passed or came into contact with were friendly and chatty, bar staff quickly became familiar with your drinks. Disembarkation was very well organised and we were quickly onshore locating our luggage. I wouldn't hesitate to cruise with MSC again Arrived at Ports either on time or early but due to bad weather could not stop at Buzios (tender port). Only used one excursion (Rio) which turned out to be good value for money. Read Less
9 Helpful Votes
Sail Date: November 2017
This was our 38th cruise, but first on MSC. It offered tremendous value for money, a good itinerary and an escape from the cold British weather. We sailed from Genoa, Italy to Rio de Janeiro, Brazil, spending 2 days in Genoa at the outset ... Read More
This was our 38th cruise, but first on MSC. It offered tremendous value for money, a good itinerary and an escape from the cold British weather. We sailed from Genoa, Italy to Rio de Janeiro, Brazil, spending 2 days in Genoa at the outset and four days in Rio before flying home. We visited Portofino under our own steam together with a trip on a narrow gauge railway prior to sailing and did everything Rio had to offer before returning home. We applied for Status Match with MSC which was a real boon, half an hour from hotel to stateroom on board! Disembarkation was equally effective. The ship was big, extremely clean, our inside cabin was spacious and well looked after by our steward. Food was excellent in both MDR and Buffet. Previous reviews of Preziosa have criticised cold food, poor service and lack of seats. In my experience none of those factors remotely applied. Remember, this is an Italian ship, not US or British so expect differences!! Entertainment in the Theatre was generally good. 11 out of 14 shows were reasonable, 3 not so. Languages were 6 in variety for introductions but English was always first and all the crew spoke English. Service and Excursions were good, Activities variable. I would definitely use MSC again, in fact we are going from Italy to S Africa next year. Read Less
6 Helpful Votes
Sail Date: October 2017
Got to be the worse cruise I have been on,the ship was clean and tidy but going to Hamburg when shops are closed was waste of time was looking forward to Amsterdam but the weather put a stop to that,the food on board was it or missing ... Read More
Got to be the worse cruise I have been on,the ship was clean and tidy but going to Hamburg when shops are closed was waste of time was looking forward to Amsterdam but the weather put a stop to that,the food on board was it or missing because we did not go to leave we was reimbursed one hundred euro .it did not help that my fell down two steps and damaged her shoulder we was only on the boat for five minutes,the doctorate first was more concerned about that it was not the ships fault it cost us 355euros,but I found out someone had fallen in the same place he showed me where he bruised is hip so it was not the best cruise for us no swimming no steambaths no dancing it spoilt my cruise MSc could have said we sorry about what happend we upgrade on next cruise or something like that,when I was royal Caribbean the time of the volcano royal Caribbean gave us two pounds towards our next cruise with them Read Less
MSC Preziosa Ratings
Category Editor Member
Cabins 4.0 0.0
Dining 4.0 0.0
Entertainment 4.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 5.0 0.0
Family 5.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0
Rates 5.0 0.0

Find a MSC Preziosa Cruise

Email me when prices drop