7 Silversea Silver Galapagos Cruise Reviews

I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I ... Read More
I wish I had read the Cruise Citic Reviews for this ship before I booked. I would not have gone ahead. Many of the reviews do not have nice things to say about this ship and they are accurate. Silversea claim that this is a 6 star ship. I have done several Cruises and it is1 -1.5 stars at best. So in summary I paid a six star price for a 1 star ship. Everything on board is the cheapest of the Cheap. Even the bottled water in the cheapest they could buy. No Evian here - cheap water from somewhere in China. Cabins are rusted, no AC working, crew is not allowed to speak any other language then English and they are Latin Americans. The quality of the meals is the worst ever I have, the lowest quality and charged as a 6 Stars. Ship - Tired and Run Down. Staff - poor levels of english and you have to ask for everything 4 times Management - Don't care - we told them of our dissappointment only to be ignored - One manager organised one special meal for us and that was it. Special Requests - At first they tell they can't do special things for you hoping you will stop asking then after a while the reluctantly give in and get it for you - not what was expected on a "6 star" ship. Don't expect any pampering on this ship. They claim to have daily yoga, pilates and fitness classes - they had nobody on board to do them. This is the worst cruise I ever gone and not worth a Penny is TRASH.. Read Less
Sail Date July 2019
I have been on more than 20 cruises, about half just my wife and the rest with my children (all under 16 now.) All in all, I have been very satisfied with the crusies we have taken. After reading reviews about the Silver Galapogos, I went ... Read More
I have been on more than 20 cruises, about half just my wife and the rest with my children (all under 16 now.) All in all, I have been very satisfied with the crusies we have taken. After reading reviews about the Silver Galapogos, I went in with relatively low expections about the quality of the ship and high expectations about the service. I will say that ship met my expectations. Let me start with the possitives. The staff were eager to help and friendly. The naturalists really know their stuff and were very knowledgable. For the negatives, the power generator is turned off at night to save on fuel and the air conditioning only cools the room to about 85 degrees. When we talk with the staff we were first told that this was due to new regulations and there was nothing that could be done and then we were told that it was due to mechanical failure. The food was even worse than expected given the reviews. Most meals were served cold and took a very long time. Despite the fact that the ship was not full, the staff seemed overwhelmed. My 10 year old missed two days of exploring as a result of a stomach bug he picked up on day 3. The medical staff was helpful but diasspointing nonetheless. All in all, the trip was a big dissapointment. We could have spent much less and had at least the same experience. Read Less
Sail Date March 2015
My family and I have been on many cruises and had reasonable expectations for the Silver Galapagos given the many negative reviews. The air conditioning on the ship did not work well most nights. We were informed by the staff that this ... Read More
My family and I have been on many cruises and had reasonable expectations for the Silver Galapagos given the many negative reviews. The air conditioning on the ship did not work well most nights. We were informed by the staff that this is an expedition cruise and such should be expected. The food was terrible by any standards. The accomidations were as expected, but again, we had low expectations. The public rooms smelled of mildew and mold. Having been to the Galapagos three times now, I can say with confidence that this cruise is highly over priced given our experience. Other operators offered better service, food and accommodations for about 60% of the cost. On the positive side, the naturalists were very knowledgeable and friendly. Read Less
Sail Date February 2015
My family and I have been on more than a dozen cruises, two of which were expedition cruises. My husband and I have been to the Galapogos twice and wanted to share the experience with our teenage girls. We could not have been more ... Read More
My family and I have been on more than a dozen cruises, two of which were expedition cruises. My husband and I have been to the Galapogos twice and wanted to share the experience with our teenage girls. We could not have been more disappointed with the amenities, the accommodations, the food or the service. Despite the best efforts by the staff and crew, the daily activities were totally disorganized. Pick-ups and drops were very often late and activities were overbooked. Also, the air-airconditioning system is turned off at night leaving our room in the mid 80s. This is something that I read from other reviews and specifically asked our representative at Silversea about. We were told that this was a onetime mechanical issue. We learned from the staff onboard that this is a new cost saving measure and is directed by HQ. In any event, we were very uncomfortable at night. The only real positive is that the naturalists were great, but it should be noted that they are not Silversea employees. Rather they work for the park service in the Galapagos. Read Less
Sail Date January 2015
Just returned from a week in the Galapogas and we think it was probably 4 or 5 days to long. We are pretty seasoned travelers with about 200 cruises under our belts and a number of land trips also. This destination was on our bucket list ... Read More
Just returned from a week in the Galapogas and we think it was probably 4 or 5 days to long. We are pretty seasoned travelers with about 200 cruises under our belts and a number of land trips also. This destination was on our bucket list because we had heard from other travelers it was a must now that we gone it's not for us because there isn't much to do or see that is exceptional and day after day is pretty repetitive . Different birds, turtles,iguanas, sea lions and less than stellar snorkeling On to our accommodations, Silver Sea new Silver Galapogas, what a disappointment . On arrival from a zodiac a patched and dented hull, railings not varnished,18 steps to climb on and off daily. The carpet was a poor choice of color gray beige, looked dirty always room not. Bad. But bathroom floor buckling. Food poor, lunch up in the grill the best to offer, service. Not up to their standard, food and silverware taken away and next course but no silverware with it. No premium liquor, no non alcoholic beer. Lack of communication . Was served root beer for non alcoholic., asked for hot tea water and was given cold bottle water, asked for tomatoes on my salad and was given potatoes on a salad. Coffee in suite almost always cold even when we wrote HOT coffee. Friends of ours had a distressing problem when snorkeling and we're treated Nonchalant about it. I could go on an on but I would not recommend Silver Galapogas if you are going.   Read Less
Sail Date March 2014
First, Silversea is terrible. This ship is very old and it shows. Our toilet did not flush off and on and the shower backed-up. The staff do not speak English although they try very hard to serve you. We did not get anything we ordered the ... Read More
First, Silversea is terrible. This ship is very old and it shows. Our toilet did not flush off and on and the shower backed-up. The staff do not speak English although they try very hard to serve you. We did not get anything we ordered the entire trip at any meal, but finally just ate what was on the plate. The Silversea management staff are non-existent and when around clearly do not understand English either. We traveled with another couple and were not seated with them on any transportation even though Silversea arranged it as a foursome. There is nothing luxury about this cruise which is what you are supposedly paying upwards of $20,000 per couple for. Second, the Galapagos is awesome. Ecuador requires their national park staff to lead all tours on all ships so their staff was on board all week. The quides are super and are really the only people you will interact with other than passengers. The wildlife here and geography is beyond description and worth a trip. However I would not recommend doing this with Silversea. Its a waste of alot of money because you can get an equal or better trip on other ships. Read Less
Sail Date March 2014
The Silver Galapagos is a sad old vessel fit only for low budget travellers or the breakers. Neither it nor the service and quality on it lived up to any of Silversea’s descriptions. To avoid serious disappointment do not consider ... Read More
The Silver Galapagos is a sad old vessel fit only for low budget travellers or the breakers. Neither it nor the service and quality on it lived up to any of Silversea’s descriptions. To avoid serious disappointment do not consider sailing on it. If you are now contractually committed to sailing you must put the Company on notice that unless you receive the level of accommodation and on board service that is so outrageously over hyped in its sales literature you will be seeking a substantial cash refund. Our sailing did not have a full complement of guests. What it would be like with 100 passengers does not bear thinking about. As others have mentioned the suites were really only cabins with nowhere to put the cases. The shower cubicle was a tight fit, towels and flimsy robe got damp just for being in there for the duration a shower. Toiletries were sparse not even a shower cap. As these are normally provided everywhere now my wife cuts down on packing by no loading up the case with these any more. After asking one shower cap was provided for the duration. The balcony was very narrow. I acknowledge it was a comparatively small ship but very little thought had gone into the supposed overhaul of this ship and the minimum necessary done.. The Vista windows in other cabins we went in were something of a misnomer as they were three narrow windows of less than half length. Worse still curtains had to be kept closed in these at all times as the walkway went round them and people congregated. Again as others have mentioned the butler was really just a steward and no unpacking or packing was carried out or offered and we saw little of him on the first day. I am sure he was busy but it was not the service that was promised “on a ship that brought luxury to the Galapagos” at last. Forgive the pun but the waiting staff were all at sea and, for the most part, appeared not to have had any training. The main restaurant is long and narrow and the food inconsistent. Fine wines were promised but if one asked for them they were very begrudgingly given and then only the tiniest amount not even a standard 125ml.. Some of the higher Silversea staff admitted they knew they needed to do much more and they were still in a development phase – not acceptable when are paying the full dollar for a luxury trip. In case you are unaware all the itineraries and expeditions are organised and delivered by the GI National Park guides. That means whatever boat you go on your experience in this respect will be much the same. As seeing the Galapagos Islands and their wildlife is the reason for going on this trip you might as well save your money and disappointment and go on a less expensive, but probably better run established ship. I am happy to pay for comfort, quality and good service but if I am not going to get it, why bother. I just feel ripped off by totally misleading advertising. Perhaps with time they might get their act together but the ship will still be a very old ship and the makeover of the cabins could have been so much better. Browse the web, there is a good range out there. You can certainly do better than the Silver Galapagos. In the Galapagos this is a large ship. As a consequence there is quite a lot of queuing to get on the zodiacs on both the outward and return journeys.   Read Less
Sail Date December 2013
Silver Galapagos Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 4.0
Entertainment 4.0 3.4
Public Rooms 4.0 4.1
Fitness & Recreation 4.0 N/A
Family 3.0 4.0
Shore Excursions 5.0 N/A
Enrichment Activities 5.0 N/A
Service 4.0 4.3

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